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2024 PointsBet Australia review

Reviewed byDasha Goncharova
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89/100 Expert rating by Elena I.
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Introducing our brand new PointsBet review. Since launching in 2015, PointsBet has built a reputation for innovative online sports betting and is now available in a number of countries. 

In this PointsBet review, we will give you a full lowdown on what to expect if you sign up at PointsBet Australia – the markets, the odds and all the enticing betting features. 

We will also take you behind the scenes at the PointsBet website and tell you how to fund your account, contact PointsBet customer support and how to use PointsBet mobile. 

Our mission is to put you in the perfect place to decide if PointsBet is going to be the next online sports betting site that you join where you can find all the Pointsbet promotions.

Pros and cons

  • In-play markets on six sports
  • 24/7 support
  • Fast withdrawals
  • Only one withdrawal option
  • Below-average fixed odds
  • No live streaming

General ratings

89 / 100 Expert rating by Elena I
86Betting features rating
84Odds rating
86Payments rating
93Safety rating
90Platform rating
97Support rating
88Sports & markets rating
79% Playscore based on 8 critics
94
Betzoid logo
90
86
83
strafe logo
80
80
60
Bookmaker Ratings logo
60
mybettingites.com logo

General info

Launch date 2017
Company behind PointsBet Holdings Ltd

Best alternatives to PointsBet sportsbook

Best mobile betting app
Australia's only betting exchange
In-depth stats and predictions

Editor's note

This review is based on the operator’s current sports offer in Australia.

Expert verdict

It is always fun to look at a sports betting brand that does things differently, and that is certainly the case at PointsBet with its Pointsbet sign up promo. Being able to place fixed odds wagers and points spread bets immediately places PointsBet as a unique operator. 

Aside from their unique spread betting options, other big positives at PointsBet include their fantastic customer support options, user friendly Pointsbet sportsbook app and superb withdrawal times. It’s just a shame that there are not a few more withdrawal options. 

The biggest negative at PointBet lies in the somewhat disappointing fixed odds. However, the odds are not the worst you will find and thanks to the regular Boosters you receive, you can tilt the odds in your favour. 

Overall, PointsBet is an online operator that we can highly recommend. If you are on the lookout for an innovative and truly unique online sports betting experience, PointsBet could be exactly what you are after. 

Sports and markets at PointsBet: A new approach

Due to Australian rules, sportsbooks cannot advertise or promote bonuses, therefore there is no PointsBet sign up bonus. However, once you’ve signed up and made a deposit, you can then head straight to the betting markets and begin to place wagers. Unlike every other sportsbook in Australia, the PointsBet website has both fixed odds and spread betting markets. 

Regardless of your preferred method of betting, you will have 26 different sports to choose from at PointsBet. This includes all the most popular sports in Australia, plus a number of niche options. Let’s see what else Pointsbet sportsbook offers. 

You will find a wide variety of bet types when you go into specific events at PointsBet. So whether you want to use a PointsBet deposit bonus on NFL spread betting or see what’s on offer in the horse racing markets, PointsBet will have options for you. 

Sports facts

CategoryDetails
Number of sports28
Betting markets — Aussie Rules150+
Betting markets — Basketball200+
Betting markets — Cricket40+
EsportsYes
Other markets (politics/event betting)Yes

Another important thing to note in our PointsBet review is that because there are fixed odds markets and points spread betting on offer, you can often find well over 500 different betting options on major sporting fixtures. 

Featured betting markets

  • boxing
    Boxing
  • Cycling
  • Golf
    Golf
  • Greyhound racing
  • hockey icon
    Hockey
  • Ice Hockey
  • MMA
  • Racing
    Motor racing
  • Netball
  • Rugby
  • Icona Tennis
    Tennis

Available events

  • Big Bash League
  • AFL
  • ATP
  • Australian Open
  • grammy awards logo
    Grammy Awards
  • ICC World Test Championship
  • La Liga
  • mlb logo
    MLB
  • mls logo
    MLS
  • NASCAR
  • nba logo
    NBA
  • NBL
  • nfl logo
    NFL
  • nhl logo
    NHL
  • NRL
  • pga tour logo
    PGA
  • Premier League
  • Rugby World Cup
  • Super Bowl
  • super rugby pacific logo
    Super Rugby Pacific
  • UEFA champions league logo
    UEFA Champions League
  • UFC

Sports & markets rating

88/100 Spread betting and fixed odds 
  • 26 sports covered 
  • Over 500 markets on major fixtures 
  • Choose between point spread bets and fixed odds
  • Fewer sports are covered than other brands 

After claiming my PointsBet sign up bonus in Australia, I was blown away by the sports markets PointsBet offers. Being able to place fixed odds and point spread bets immediately piqued my interest. 

Not even leading operators like Ladbrokes can offer point spread betting markets, so PointsBet are guaranteed a high score in this area. So why haven’t I gone even further and given them a 90+ score? 

The main reason is that their total number of sports offered is lower than many other brands. For instance, Bet365 offers betting markets for around 40 sports, significantly more than PointsBet sportsbook offers. 

Additional market details: Aussie rules is a sport that is covered extensively at PointsBet. For AFL games you can find 500 or more separate markets. A large number of these are prop markets covering specific players, including who will score first and how many disposals certain players will have. 

Additional market details: If you are a horse racing fan, the PointsBet website offers a number of specialist betting options in addition to win and each-way wagers. For most races, you can also place exactas, quinellas, trifectas and a few other exotic bets.

Betting features: Enhance your Pointsbetting wagers 

If you are looking for PointsBet bonus bets or other enticing promotions, then you can find them on the PointsBet Promos page. Here you can find an array of current Pointsbet promotions but due to Australian laws, you will not find a PointsBet welcome bonus. These promotions will typically illustrate PointsBet offers relating to major events. 

When you go to major sports fixtures, you will be able to see a same game multi tab. Here you can combine the odds on different markets for the same fixture and create your own accumulator bets. 

PointsBet sportsbook also awards you ‘Boosters’ to use on your bets. This is their version of an enhanced odds offer. Just select the bet you wish to place and apply a Booster to it. You will immediately have boosted odds for your wager. There is also a PointsBet rewards scheme that awards you one reward point for every $5 wagered. 

Feature facts

CategoryDetails
Bet BuilderYes
Cash OutYes
Live bettingYes
Live streamingNo

Many of the markets at PointsBet have cash out options allowing you to settle your bet early and take a reduced profit with an excellent Pointsbet withdrawal time service. If you choose to cash out a bet, the ultimate outcome of the wager does not matter. 

Betting features rating

86/100 Good selection of features 
  • Cashout options 
  • Lunchtime booster odds 
  • Same game multis
  • No live streams 
  • No live statistics

As with the betting markets, there is a lot to like about the additional features at PointsBet sportsbook, but not quite enough to earn a 90+ rating. Let’s start by looking at the major positive. 

The Boosters represent an interesting alternative to the standard boosted odds I found at sites like BetNation. Being able to choose the markets you have enhanced odds for is an excellent idea and really opens up your options. 

The big negative concerns the lack of live streaming options and in play statistics. Whilst many operators, such as Dabble, do provide live streaming options, this is something lacking at PointsBet. 

You can use a Parlay Booster on a market of your choice. This gives you better odds when you build a bet that contains three or more selections. You can use your daily parlay booster for same game multis or multi game selections. All you need to do is build your bet, then tick the ‘Daily Booster box at the bottom of the bet slip.

PointsBet sports betting: Below average odds 

Great odds can make a huge difference to your online sports betting. Simply put, better odds equals bigger potential bet wins. So let’s see how does PointsBet compare with other operators in this key area. 

The fixed odds at PointsBet sportsbook payout at an average of 94.11% on winning sportsbook bets. This places the operator slightly below the industry average of 95% for online betting payouts. 

In terms of specific sports at PointsBet Australia, the payout average drops to 93.83% when looking at fixed odds wager horse racing bets. However, the soccer markets payout at around 94.90% on average. 

Odds facts

CategoryDetails
Average payout94.11%
Boosted oddsYes
Parlay boostsYes
Line movementModerate

The live betting markets at PointsBet have an average payout of just under 92%. Whilst most online sportsbooks generally award lower payouts for live betting, PointsBet’s percentage is still below the industry average. 

Odds rating

84/100 Slightly below par payouts 
  • Average payouts of just over 94% 
  • Many soccer markets payout over 95% 
  • Daily Boosters can enhance your payouts
  • Disappointing in play payouts

While I think that 94% is an acceptable, but uninspiring payout percentage for an operator, the odds at PointsBet are by no means the best you will find in Australia. However, there are plenty of inferior options out there. 

One such inferior option is BBet. Its average payouts are almost 1% lower than PointsBet for pre-match markets, and roughly the same for in play betting. Plus, it offers fewer boosted odds than PointsBet. 

On the other hand, PointsBet is lagging behind sites like 888Sport, which regularly pays out at over 95%. So, whilst PointsBet does perform adequately in this area, it is not quite doing enough to earn a score of over 90.

PointsBet review: Seven payment methods 

Players at PointsBet can fund their account via the following methods: ApplePay, Google Pay, VISA, Mastercard, POLi, cash or bank transfer. The first five of these options result in instant deposits, whilst cash and bank transfer payouts can take a little longer. 

Withdrawals need to be made via bank transfer. PointsBet aims to process any withdrawal requests within one hour. However, you may have to wait slightly longer for funds to arrive back into your account. 

The minimum amount you can deposit into your account is $10. In order to withdraw any funds, they need to be turned over at least once. You can view your withdrawable balance amount in the account section of the website. 

Payment facts

CategoryDetails
Number of payment methods4
Popular paymentVisa
Minimum depositAU$10
Maximum depositN/A
Average deposit timeInstant
Minimum withdrawalAU$10
Maximum withdrawalN/A
Average withdrawal time48 – 72 hours
Deposit feesNone
Withdrawal feesNone

If you wish to make a cash deposit to your PointsBet account, you can do so by visiting a Commonwealth branch or an Instant Deposit ATM. Then just simply enter the account number and sort code of PointsBet. As with all other payments to PointsBet, you will not be charged for the transaction. Also, PointsBet do not charge customers for withdrawals. 

Deposit methods

Withdrawal methods

Payments rating

86/100 Great for deposits – limited for withdrawals – Only one method
  • Four deposit methods 
  • Rapid withdrawals 
  • No payment fees 
  • Higher minimum payment amounts than some other operators

It’s another mixed bag for PointsBet. Seven deposit options is an acceptable amount, albeit below the likes of BetStars with 10 options, but only seeing one withdrawal option is disappointing and loses PointsBet quite a few marks. 

The minimum deposit amount of $10 is broadly in line with most other operators. However, I do prefer it when sites allow payments of $5 (or even less) as this opens the door to players on very small budgets. 

The rapid withdrawals are a big positive for PointsBet, getting your funds on the same day is something that not even leading operators like Betfair can offer. With a few more withdrawal options, PointsBet can get an even higher score in this category. 

PointsBet safety features: Gamble securely 

PointsBet was launched at the start of 2015 and became the first online sports site in Australia to offer spread betting markets. The operator is fully licensed and regulated in the Northern Territory. 

To help players protect their financial and personal data when using PointsBet, the operator uses password-protected systems and advanced Secure Socket Layer (SSL) technology. This technology is regularly audited to ensure its effectiveness. 

PointsBet also allows players to set a number of responsible gambling parameters. These parameters include the ability to set deposit and time limits on your gambling. You can also elect to self-exclude for a period. 

Safety facts

CategoryDetails
Auditing sealsN/A
Responsible gambling sealsGambling help online, Relationships Australia, Gamblers Anonymous Australia, Gambling Therapy
LicencesNorthern Territory Racing Commission
SSL encryption2048-bit
Two-factor authenticationAvailable
Ever blacklisted?No
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

The responsible gambling provision on the PointsBet betting site also contains a number of links to charities and organisations that can assist with problematic gambling. There are also short articles on the subject. 

Licensed by

  • Northern Territory Racing Commission

Trusted by

  • Gambling help online
  • Relationships Australia
  • Gamblers Anonymous Australia
  • Gambling Therapy

Safety rating

93/100 Excellent security and responsible gambling provision 
  • Fully licensed in the Northern Territory 
  • Strong range of safer gambling links 
  • Fully secure website
  • Fewer responsible gambling articles than some brands

This is exactly what I want to see from an operator in terms of online security. I am extremely confident that players can gamble securely at PointsBet and that the operator is serious about responsible gambling. 

Of course, PointsBet is not alone in this. Established brands like Unibet also have a similar set of responsible gambling tools and are fully licensed in Australia. This is why both brands receive a 90+ rating in this section. 

If I’m being picky, I could say that some operators such as EliteBet have a greater selection of safe gambling articles on offer, but this is a very minor point and PointsBet thoroughly deserves its excellent score in this area.

PointsBet customer support: 3 contact options 

Players at PointsBet have three customer support options available to them if they require any assistance. Firstly, they can use PointsBet’s live chat service, which can be found via the live chat icon on the left-hand side of the website. 

Pointsbet customers can also contact PointsBet sportsbook via email. This can be done by either clicking the email icon on the left of the website or by sending a message to [email protected]. Finally, PointsBet offers telephone support at 13-PBET 3 72 38. 

PointsBet also has an online support center, which can be accessed via the Help icon on the website home page. This support center is home to around 50 articles covering common issues players may have, such as free bet credits and the reward point scheme. 

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact number13-PBET 3 72 38
On-page supportHelp section

PointsBet sportsbook also has active Twitter (@PointsBet Sportsbook) and Facebook (PointsBet) accounts. If you send a direct message outlining a query to either of these accounts, you should receive a prompt response. 

Support rating

97/100 Comprehensive customer support 
  • Three support options 
  • Extensive FAQs 
  • Active social media channels

This is a seriously impressive customer support offering from PointsBet sportsbook. Whatever your issue and your preferred method of contact, PointsBet will have an appropriate option available to you at all times of the day. 

This puts PointsBet on par with the very best operators in the market. For instance, NEDs also offers three customer support options and it also received an excellent score in this category. 

Indeed, PointsBet is in front of major brands such as Bet Deck who do not offer telephone support when it comes to helping players. Overall, this is one of the very best customer support offerings you will find and one that I was hugely impressed with. 

Bet on the go with the PointsBet app 

Like many sportsbooks in Australia, PointsBet has introduced a mobile betting app that allows players to bet from their mobile devices. The PointsBet app is available from both the Google Play store and the App store. 

PointsBet sportsbook mobile screenshot

You can find full details on how to download the PointsBet app by looking at the operator’s Help Center. The PointsBet mobile app contains all the same betting markets and current PointsBet promotions as the full operator website. 

Both the PointsBet app and website feature the brand’s distinctive black and red colour scheme. The site is laid out with the main betting markets listed at the top of the home page and a full A-Z of sports on the left-hand menu. 

Platform facts

CategoryDetails
Mobile appYes
Ease of navigationVery easy
FiltersYes
Search functionYes
Loading speed0.1 sec
UI and UX ratingExcellent
Other productsEsports

The search function at PointsBet can be found on the left-hand menu. This is a free text search box that allows you to input the name of the sport, league, team or competitor you wish to bet on. 

Play on devices

  • Android
  • iOS
  • Linux
  • MacOS
  • Windows

Platform rating

90/100 User-friendly website and app 
  • Simple navigation 
  • Mobile app available on Apple and Android 
  • Instant loading
  • Slightly dull branding

I thoroughly enjoyed exploring the PointsBet mobile app and website. Sure, the app is not the most exciting-looking product on the market, but it makes online betting a very straightforward process. 

If you want the most exciting-looking app on the market, you need to look at the likes of PickleBet. But ultimately, I award high scores to operators that offer a user-friendly betting experience, and PointsBet certainly does that. 

I would not go as far as to say that PointsBet is the best betting platform in Australia. I think sites like ReadyBet offer a slightly slicker experience, but overall I can highly recommend both the PointsBet mobile app and website. 

FAQs

Is PointsBet legit? 

Yes. PointsBet legit offers a reliable and trustworthy online sports betting operator. It is licensed in the Northern Territory, which means that players can be assured of a completely fair online gambling experience. It also means that players’ financial and personal data is fully secure. To further enforce this reliability, PointsBet provides safer gambling tools which allow players to limit the amount of time and money they spend at PointsBet. 

Is PointsBet Australian? 

Yes. PointsBet was founded in 2015 by three Australians – Sam Swanell, Nick Fahey, and Andrew Fahey. The company is based in Cremorne, New South Wales, Australia. Like many online betting operators in the country, PointsBet is licensed in the Northern Territory. In fact, aside from Australia, the only other locations in which PointsBet are licensed and regulated are Ontario, Canada and a number of US states. PointsBet is also an official betting partner of NBC. 

Who owns PointsBet Australia? 

PointsBet sportsbook is a corporate online bookmaker listed under the name of PointsBet Holdings Limited. The three founders of the company still hold key positions in the organisation. Sam Swanell is the Group Chief Executive Officer, Director & Managing Director. Nick Fahey is the Chief Commercial Officer, and Andrew Fahey is the Chief Marketing Officer. PointsBet currently have operations in Australia, the United Staters and Canada. 

Why can’t I cash out on PointsBet? 

Compared to many other online sportsbooks, the cash out options at PointsBet are somewhat limited. This is because the markets and events that are available for cash outs are decided at the Trader’s discretion. Another difference at PointsBet is that you cannot cash out a bet prior to it starting. Events that are available for cash out are marked with an icon on the bet slip. 

How long does PointsBet take to pay out? 

PointsBet aim to process all withdrawal requests within an hour. However, this does not necessarily mean that you will receive the funds back into your account in that time. As bank transfers are the only accepted withdrawal method at PointsBet, you may experience small delays with your bank. Please note, the minimum amount you can withdraw from your PointsBet account is $10. 

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