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Spinz casino review for Ontario 2023: an in-depth look

Checked byDasha Goncharova
19+. Gambling can be addictive. Visit Connexontario.ca or call 1-866-531-2600. Play responsibly.
89/100 Expert Rating by Elena I.
Immersive gaming experience

Unveil the Ontario gaming gem, Spinz casino, where immersive gaming meets pioneering live streaming. Backed by a trusted and esteemed brand, Spinz offers an intuitive interface and robust security, creating a complete gaming package.

Our in-depth Spinz casino review equips you with insights into this trusted platform, from its rich game selection to its top-tier security measures, ensuring a secure and captivating gaming adventure.

Pros and cons

  • A-list software providers
  • Fast support responses
  • Unique streaming service
  • No game auditor listed
  • No mobile app
  • No phоne support

General ratings

89/100
Expert Rating by Elena I
90Games rating
84Software rating
84Payments rating
92Safety rating
86Mobile rating
95Support rating
94Usability rating

How we rate?

Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.

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77% Playscore based on 3 critics
84
casinobonusca.com logo
83
strafe logo
64
casino.guru logo

What is our Playscore?

The Playscore represents the average rating according to top critic sites for a given gambling operator.

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General info

Launch date 02/02/2023
Company behind Rootz Ltd

Editor’s note

This review is based on the operator’s current offer. Data and analysis are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Expert verdict

Spinz casino is one of Ontario’s most impressive online casinos. Almost every aspect of the operator’s provision is of an excellent standard.

The game selection is massive, and there’s a large variety of software providers on display. Payment methods offered are swift, and the support for Canadian players is extremely efficient.

In conclusion, this is a casino site that will appeal to many players in Ontario, and it is one we highly recommend joining. Look out for the casino logo. If this is your first casino experience online, have fun.

Spinz casino games

Spinz online casino in Ontario clocks in at 1,204 games. The majority are online slots with 1004 slots, but the casino is also home to 92 jackpot games, 23 table games, and 85 live games.

Canadian players will also find an extensive live casino section on the Spinz casino app and website. There are numerous variants of live roulette, live baccarat, live blackjack, and even a few unique options like live snakes and ladders.

Whilst there are plenty of table games, the variety is low with only variants of roulette or blackjack available.

Game facts

CategoryDetails
Expert’s pickThe Dog House
Slots 1,004
Popular slotJoker’s Jewels
Jackpots 92
Top jackpotMega Diamonds Jackpot
Table games 23
Popular table gameExtreme Multifire Roulette
Live games 85
Most streamedMega Roulette
Average RTP95.90%
Demo-play availabilityYes

Spinz casino has a Live Stream feature, where you can watch top titles from the site being played live. You can enjoy many exciting slot competitions, such as Multiplier Tournaments with a progress bar, surprise prizes, and the Game of the Day.

Game types available

  • bingo ball showing number 3
    Bingo

Games rating

90/100 Diverse game library, but it lacks some game types
  • Over 1000 slot games
  • Good live game choice
  • Unique live stream feature
  • No poker games

This is one decent casino library for Ontario standards. While the general Canadian site offers over 3,000 online slots, Spinz casino Ontario offers over 1,000 titles.

Spinz has a slot selection similar to many of the major names in the gaming industry. For instance, industry heavyweight LeoVegas offers around the same number of online slots.

The live casino is of a similar size to what you will find at many other online casinos in Canada. I generally like seeing at least 50 live dealer games in this area, and Spinz beats that target.

It would be great to have a wider selection of table games, particularly Texas Hold’em and video poker options.

Software providers at Spinz casino Canada

31 software developers provide the online game library at Spinz casino. Many of these are established brands, including Relax Gaming, Microgaming, and Big Time Gaming. The majority of slots come from Pragmatic Play.

The live games at Spinz casino are by Pragmatic Play Live, one of the leading names in the online casino world for many years.

Although the general Canadian Spinz site also offers live casino games by Evolution Gaming, these have not yet been licensed for use in Ontario.

Software facts

CategoryDetails
Most popular slot softwarePragmatic Play
Number of software providers31
Live providers1
Most popular live softwarePragmatic Play
Bespoke softwareN/A
Download requiredN/A

At the time of writing, Spinz has no bespoke software on its website. If this situation changes, we will provide you with up-to-date information.

Available software

  • all41studios logo
    All41Studios
  • Alchemy Gaming
  • fantasma logo
    Fantasma
  • Blue Guru Games
  • Crazy Tooth Studio
  • gamomat logo
    Gamomat
  • inspired essential entertainment logo
    Inspired
  • Four Leaf Gaming
  • Foxium
  • just for the win logo
    Just For The Win
  • Max Win Gaming
  • oryx gaming logo
    Oryx
  • print studios logo
    Print Studios
  • Peter and Sons
  • Playson
  • ReelPlay
  • storm gaming technology logo
    Storm
  • stormcraft studios logo
    Stormcraft Studios
  • Wazdan
  • Avatar UX
  • Triple Edge Studios
  • Silverback Gaming
  • Slingshot Studios

Software rating

84/100
Loads of software providers, but some well-known names are missing
  • Pragmatic Play live games
  • Both small and big studios
  • Some big names missing

With 31 software developers, Spinz casino is in front of many other Ontario sites. Take LeoVegas, for example, which offers games from only ten developers.

However, I was a little disappointed that so few developers from the Canadian site have licensed their portfolios for the Ontario market. I would have liked titles from smaller studios like Red Tiger Gaming, Push Gaming, and live games from Evolution Gaming.

In conclusion, having games from just 25 providers means that the available game types are limited. There are no progressive jackpot slots, for instance. I do hope more developers get their libraries licensed for Ontario soon.

Payments methods

If you wish to deposit to Spinz casino, you have seven options. These are VISA, MasterCard, iDebit, Interac, InstaDebit, ecoPayz, and MuchBetter.

The minimum deposit is C$10, regardless of which method you use. All deposits are free of charge and should arrive instantly in your gaming account.

Payment facts

CategoryDetails
Number of payment details7
Top paymentInterac
Minimum depositC$10
Maximum depositN/A
Minimum withdrawalC$20
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal time1-3 days
Deposit feesN/A
Withdrawal feesN/A

Five of the payment methods can be used to withdraw funds, these being iDebit, InstaDebit, Interac, MuchBetter, and ecoPayz. The minimum withdrawal amount is C$20, and should be processed between one-three business days.

Spinz casino reserves the right to ask you for identification documents before you make your first withdrawal request. This is a standard account verification procedure.

Payments rating

84/100 Solid range of payment methods
  • Canadian-specific options available
  • No fees on transactions
  • Unclear maximum withdrawal limit

It’s solid but not spectacular. That is probably the most accurate way to sum up the deposit and withdrawal methods available at Spinz.

On the one hand, compared to BetRivers, which offers just four payment methods, Spinz casino has many available payment options, including several that are Canada-specific.

However, compared to the likes of Betway which accepts over 10 methods for deposits, Spinz is lagging slightly. I would have liked to have seen a few more payment options such as PayPal available.

The processing times are broadly the same as most other operators. Getting your funds back within three working days is the norm, though it would have been nice to see Spinz go the extra mile here.

I have no big complaints about Spinz casino in this area. It just would have been nice to have seen a few more options available and to know what the maximum withdrawal limit is.

Safety features

Spinz casino is owned by Rootz Limited, and has a licence from the Alcohol and Gaming Commission of Ontario (AGCO). This means the operator can legally provide real money gaming to casino players in the province.

Spinz offers a variety of features designed to help you manage your gambling, including options for regulating your gaming duration, deposit amounts, wagering limits, and overall losses. Additionally, it provides a reality check feature and opportunities for self-imposed cooling-off periods and self-exclusion.

Safety facts

CategoryDetails
Auditing sealsN/A
Responsible gaming sealsConnexOntario, Gamblers Therapy, Gamblers Anonymous, GamCare
SSL encryption256-bit
Two-step authenticationAvailable
Ever blacklisted?N/A
LicencesAGCO
Company behindRootz Limited
Deposit, wager, time, and loss limitsAvailable
Self-exclusionAvailable
Cooling-off periodAvailable

The responsible gaming page at Spinz also includes the casino’s responsible gaming policies and a series of top tips that will help you play responsibly.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • iGaming Ontario
  • ConnexOntario

Safety rating

92/100 Robust security measures are implemented
  • AGCO licensed operator
  • PCI DSS compliant
  • Comprehensive gambling tools range
  • No auditor listed

Let’s be honest: safety is never the most exciting part of any casino review, but it is very important.

I was pleased to see that Spinz is fully licensed in Ontario and has a comprehensive, responsible gambling provision. This puts it on par with the likes of bet365 in this area.

The responsible gambling tools are comprehensive. The information is solid, but it can’t compare to the detail provided by LeoVegas with its dedicated LeoSafePlay site which offers detailed help to players with problem gambling issues.

Overall, I was reassured that Spinz casino is serious about safer gambling.

Customer support

All players at casinos online will encounter the occasional problem. When that happens at Spinz, you can contact them via live chat or email. These services are available 24 hours a day, seven days a week.

Email support can be found at [email protected]. Most requests are handled within an hour, but you may have to wait slightly longer during busy periods.

The live chat feature is available via the speech bubble icon on the Spinz casino website. Click this, enter a few personal details, and you will be sent to an operator.

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberN/A
On-page supportFAQs and Help Center

There is also a detailed FAQ area and Help Center on the Spinz website. It covers a comprehensive set of topics and questions, and should have most of the answers that you seek.

Support rating

95/100 Great customer support options, with 24/7 coverage
  • 24/7 live chat support
  • Friendly and knowledgeable agents
  • Comprehensive and detailed FAQs
  • No telephone support

I am always pleased to find an operator offering 24/7 live chat, so I immediately felt optimistic about Spinz casino in this section. Of course, many other leading operators have 24/7 live chat, so it is good that Spinz is not left behind in this area.

The FAQs at Spinz casino are of a high standard. In most instances, you will be able to find a satisfactory solution to your issues without the need to use live chat or email.

Telephone support would have been useful and put Spinz on the same level as Bwin, but that is the only real issue in this area.

Usability

The Spinz casino website has a simple design that strongly features the brand’s bright pink, lilac and white colours and casino logo. The site homepage is topped by a banner displaying the latest promotions and Spinz cashback offers.

Below this is the main menu. You can select the specific part of the website you wish to visit – new slot games, live casinos, etc.

Spinz casino Ontario

The main part of the page is filled with icons for a selection of games, all placed into categories such as ‘New games, ‘Popular’, Megaways’, and ‘Drops & Wins’.

When you click through to the site section you are after, you will see a similar-looking screen displaying a range of categorized game icons.

Usability facts

CategoryDetails
Mobile appN/A
Mobile games availabilityFull suite
Ease of navigation Very good
Game filtersYes
Search functionYes
Loading speed0.4 sec.
UI and UX ratingGood
Other productsN/A

Spinz casino does not currently provide a mobile app for players, but it has a fully mobile-optimized website compatible with Apple, Android and Windows devices, with the full suite of games available. You must allow geolocation software on your device and be located within Ontario to access the mobile site.

When you access the Spinz casino website on mobile devices, the screen is adjusted to ‘best fit’ your particular screen size. However, all the options and different game categories are still available.

Usability rating

94/100 Fast loading times and a user-friendly design
  • Easy to navigate
  • Intuitive menus
  • Very fast loading speed
  • Needs better filtering features
  • No mobile app

I love a well-designed online platform, and Spinz casino certainly ticks the box. This is a simple but extremely usable casino website.
Although it is probably not the best casino site I’ve reviewed regarding usability, I’d rank Spinz close to 888casino with its clear branding.

While testing the Spinz casino website, I found that the pages and games loaded virtually instantly. This meant that I could fully concentrate on playing my favourite games.

There’s a big elephant in the room though. Spinz does not have a mobile app. This immediately puts the operator behind many of the leading names in the industry. However, it has an excellent mobile-friendly platform that accurately replicates the website experience.

Overall, this was another solid area for Spinz casino. Some players won’t like the acres of white space, so I would have liked to have seen a dark mode option, but that’s a minor nitpick to an otherwise great platform.

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