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Casumo sportsbook review for NZ: 2024

Checked byJovana Gjorgievska
87/100 Expert Rating by Elena I.
Up to NZ$50 in free bets

Casumo sportsbook is a worthy contender among New Zealand’s top sportsbooks, offering an extensive selection of sports, exceptional live sports coverage, and user-friendly apps.

Our detailed Casumo sportsbook review for New Zealand leaves no stone unturned, covering all the critical factors that matter most to bettors, including betting features, odds, payments, safety, and mobile compatibility.

Pros and cons

  • Over 300 football markets
  • Great live sports coverage
  • Superb betting app
  • Lacks ongoing promotions
  • No live streaming
  • Few payment methods

General ratings

87 / 100 Expert Rating by Elena I
86Betting features rating
88Bonus rating
88Odds rating
83Payments rating
88Safety rating
89Platform rating
90Support rating
83Sports & markets rating
How we rate?
86% Playscore based on 3 critics

General info

Launch date 2023
Company behind Casumo Services Ltd
Casumo sportsbook New Zealand mobile screenshot

Bonuses at Casumo sportsbook

If you’re getting ready to enjoy some Casumo betting, you’ll look for the bonuses. We know this, so we cover it first in any Casumo sports review. You’ll be pleased to know that there are several bonuses available here. 

There is one welcome bonus for the sportsbook. This is a cashback bonus offer. Players have to place a bet for it to work but will then receive a free bet up to NZ$50. 

The entire amount will be returned to the player’s account if a bet is lost. This cashback offer has to be activated by ticking a box. 

Bonus facts

Bonus details
Welcome bonus100% back up to NZ$50
Wagering requirement1.5 odds
Minimum depositNZ$10
Bonus codeNo
Bonus types availableFree bets, odds boosts

Other bonus options are provided depending on the sport and the time of year. These include odds and profit boosts for various big sports events.

Bonus rating

88/100 Strong selection of bonuses that are available past the welcome
  • Good welcome offer
  • Low wagering requirements
  • Odds boosts available
  • Lacks additional sports bonuses

I wasn’t overly impressed with the deposit bonus offer here at Casumo, if I am being sincere. It’s a little lacklustre in comparison to other bonus offers out there. 

That being said, I can’t quibble too much as this bonus is on a similar level to the one offered by 888Sport. And it does mean you get to try again if your first bet fails, as you are awarded this free bet. 

However, similar to sites like BetVictor, very minimum wagering requirements are in place. Where game weighting applies for casinos, there is a minimum bet requirement. 
There are other bonuses offered here, too, as expected.

But I couldn’t find them listed under the promotions section. Instead, options like odds boosts are found in the main sportsbook section.

Casumo sports and betting markets 

When looking at a sportsbook, one of the top features to check is the sports on offer. We want to see at least 20 different betting markets to give a good score. 

At Casumo sports site, there are 30 different sports on offer. These include popular NZ sports such as rugby union and league, cricket, and football. 

Other sports are available such as basketball, baseball, motorsports, American football and F1. Niche options are also available, with a collection of eSports for betting. 

Sports events facts

Sports events details
Total number of sports to bet on33
Top marketRugby Union
Unique marketBandy, Cyclo-Cross, TV and Novelty, Politics
Top eventsPremier League, ATP, NBA, Rugby World Cup, NRL

Finally, the Casumo sports site has a few racing betting options, including horse and dog racing. However, it does have trotting. 

Available events

  • nrl logo
    NRL
  • nfl logo
    NFL
  • nba logo
    NBA
  • ufc logo
    UFC
  • MLB
    MLB
  • mls logo
    MLS
  • nhl logo
    NHL
  • pga tour logo
    PGA
  • premier league logo
    Premier League
  • super rugby pacific logo
    Super Rugby Pacific

Featured betting markets

  • soccer
    Soccer
  • tennis
    Tennis
  • basketball
    Basketball
  • american football
    American Football
  • baseball
    Baseball
  • cricket
    Cricket
  • hockey
    Hockey
  • esports
    Esports
  • racing
    Racing
  • Aussie Rules
  • boxing
    Boxing
  • golf
    Golf
  • Novelty
  • Politics
  • rugby
    Rugby

Sports & markets rating

83/100 Decent selection, but some sports are missing 
  • 30+ sports available 
  • Range of leagues and markets 
  • Unique sports available
  • No horse racing except for trotting

Overall, I am pleased with the range of betting markets here. There are also 30 sports to be on, which I expected. 

Regarding betting markets, sports like basketball game options did feature highly. But football impressed the most with 200+ betting markets, more than the 170 or so I found on Bet365. 

Of course, I do have to say that the number of sports could be improved upon. Betway Sports has 35 to Casumo’s 30. But there is a great esports game presence here which is not always the case at other sites. 

However, I will still express some disappointment. There is a distinct lack of any horse racing or dog racing options. As these are hugely popular in NZ, this seems like an oversight. 

Rugby union is one of the most popular sports in New Zealand. There are many top tournaments throughout the year, including the local league for NZ teams. International competitions include the Rugby World Cup and the Rugby Championship. 

Football is also increasingly popular in the country. Similar to rugby, numerous leagues are available worldwide on this site. In particular, there is a focus on football from the UK, with the Premier League a top betting option.

Betting features

Even if a sportsbook has a good selection of betting markets, this isn’t enough if there are no good betting tools to go alongside. And this is what we check out here. 

Casumo sports betting site kicks things off with a helpful bet builder feature. Players can add numerous bets with a button, all of which get added to one bet slip. 

There is also the option to enjoy live betting. Not all sports are available for this, but players can follow the action as it unfolds, changing their bets as it does so. 

Betting features facts

Betting features details
CashoutYes
Bet builderYes
Live streamNo
Live bettingYes
Betting exchangeNo
Quick betsNo
Systems betsYes
Virtual betsYes
Other betsNo

There is also the option for cashout depending on the bet type. However, there are no live streams available, nor is there a betting exchange provided. 

Betting features rating

86/100 A solid base of good betting features and tools
  • Good betting tools 
  • Live betting available
  • Organised interface
  • Parlays only for system bets 
  • No live streaming

You might be interested that I did not give Casumo such a high score here. And there are a number of reasons for that. 

Yes, Casumo does have a bet builder, and this is where most of the points come from. The bet builder is easy to use and advertised in a popup on the main betting page, ready for you to use and play. That being said, NEDs bet builder is probably still the best around. 

I will also give big points to the live or in-play betting options here. You can access various live bet options across various sports, though other sites still do better. 

Another point in favour of Casumo is the fact that there is indeed a cashout option. Not for all sports, but I am far from complaining here, as MyBookie offers nothing. 

I would like to have the ability to stream some of the games and events on offer, though. Currently, this is missing, and the only way to keep up on the game action is to refresh the scores. 

The bet builder is one of the best features of this sportsbook. It enables you to combine any bet you like into one slip. You can even mix and match sports and games together. So you can place a basketball bet and add an eSports one letting the sportsbook do the work and pull the data together.

Casumo sports betting odds 

Whenever we conduct a sportsbook review, we must consider the odds and payout percentages available to see if this is acceptable to players. 

Ideally, we want to see a payout percentage in the range of 95 to 97% if we are to give a high score to the site. Anything under 93% should be avoided. 

Casumo sportsbook has an average payout percentage of 95.02%, which is marginally higher than other sportsbooks worldwide. 

Betting odds facts

Betting odds details
Average payouts95.02%
Average live payouts95.21%
Boosted oddsYes

The sportsbook has a somewhat lower payout percentage when it comes to live betting, for instance. This is at 88.34%.

Odds rating

88/100 Most sports have competitive odds available 
  • Competitive odds 
  • Clear minimum odds 
  • High odds for football
  • Live odds are lower

I will say this was not what I expected. Honestly, I thought Casumo would have a lot worse odds and payout percentages than it did. And I am happy to be proved wrong. 

Okay, yes, the payout percentage is on the cusp of what I consider excellent. But it still is there, scraping its way to the top. If we take Ladbroke’s 93.5%, then Casumo is genuinely excellent. 

In terms of live betting, there are some issues. The first good aspect is that the live odds refreshed themselves automatically. No need to do this yourself. 

The bad point I must address is the low payout percentage for live bets on Casumo. At just over 88%, this is very low and far worse than the 94.59% from an impressive Stake. 

That being said, the odds are genuinely good for all sports. And I overlooked a market where there were particular concerns otherwise.

Payment methods

Often an area overlooked by players, we always check payments in our review. Typically we want to see ten options so that users have a range to choose from when making deposits and withdrawals. 

At Casumo, there are five different payments available. These include card options for both debit and credit card users. E-wallets are also available to make a deposit. 

Withdrawal options are far more limited. While deposits are instant, withdrawals can take up to two days to appear in the final account, but Casumo claims to process withdrawals within hours.

Payments facts

Payment details
Number of payments methods5
Top paymentSkril
Minimum depositNZ$10
Number of payment methodsN/A
Minimum withdrawalNZ$20
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal timeup to 2 days
Average deposit feesNo fees
Average withdrawal feesNo fees

Low minimum deposits are available on this site. And there are no fees in place for most payments. It’s always worth checking whether any final financial institution implements fees from their end.

At this point, it’s worth pointing out that there are fewer withdrawal options than deposit, so players may need to switch payment options across transaction types. 

Deposit methods

  • skrill logo
    Skrill
  • visa logo
    Visa
  • mastercard logo
    Mastercard
  • paysafecard logo
    Paysafecard
  • apple pay logo
    Apple Pay

Withdrawal methods

  • skrill logo
    Skrill
  • visa logo
    Visa
  • mastercard logo
    Mastercard
  • apple pay logo
    Apple Pay
  • bank transfer logo
    Bank Transfer

Payments rating

83/100 Good selection, but the options are still limited 
  • Trustworthy options
  • Fee-free transactions
  • Speedy withdrawals
  • Few payment options 
  • Possibility of withdrawal fees

On the surface, an eclectic mix of payments is available on Casumo. I just want there to be more, as five is simply not enough.

Elsewhere, there is good and bad too. Like most sites, the first deposit is somewhat higher than the norm. NZ$10 is the minimum for a general deposit, though this is still higher than the NZ$5 offered by Sportsbet. 

I will say that it was nice to see that any deposit option was instant. Withdrawals take up to three days, similar to LeoVegas Sports. 

Everything else was standard and matched the rest of the sports betting world with no transaction fees. I’d just like a bit more choice in future, particularly for withdrawals.

Safety features

Any online sportsbook and casino must have a range of security protocols in place to keep all players safe across all areas of the site. 

First, this sportsbook and casino is fully licenced and regulated by the Gibraltar Gambling Commission. As such, all games and betting options take place in a secure environment. 

In addition, the sportsbook and casino are audited by eCOGRA, which ensures that all casino games are operating fairly and in an unbiased manner so players can play without concerns of unfairness. 

Safety facts

Safety details
Auditing sealseCOGRA
Responsible gambling sealsBeGambleAware, Gamstop, GamCare
SSL encryption256-bit
Ever blacklisted?No
LicensesHM Government of Gibraltar
Company behindJocularis Ltd
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling off periodAvailable

There are also dozens of responsible gambling bodies available on the site. Beginners, in particular, would do well to check these out and familiarise themselves with all the tools available. 

Licensed by

  • mga logo
    MGA
  • hm government of gibraltar logo
    HM Goverment of Gibraltar

Trusted by

  • gamblers anonymous logo
    Gamblers Anonymous
  • gambling therapy logo
    Gambling Therapy
  • gamtalk logo
    GamTalk
  • gamcare logo
    GamCare
  • GamBlock
  • GamBan
  • begambleaware logo
    BeGambleAware
  • Gordon Moody Association
  • responsible gaming foundation logo
    RGF (Responsible Gaming Foundation)

Safety rating

88/100 A dedicated responsible gambling platform, but lacks fair-play trust seals
  • Range of safety features 
  • eCOGRA audited 
  • Own responsible gambling platform
  • Difficult to verify safety claims

Happily here, I found the security to not only be solid, but generally above average. I will address what I discovered right here. 
A well-respected licence is in play here, and it makes both the desktop and mobile sites incredibly secure. It’s on level with most other sites out there. 

Casumo has a 256-bit encryption protocol in place which protects user data from being accessed in line with other sites, such as Wallacebet. 

Where Casumo shines, though, is responsible gambling tools, beating out almost all other sites, including 1xBet. It’s the main reason for my high score too. 

Customer support

Another feature we focus on in any sports or casino review is the support offered. After all, it’s no good if the site has an issue and you can’t contact anyone. 

Generally, we like to see at least three different support options on a sports or casino page. At Casumo, there are two options for players to use. 

The main one is the live chat, available 24/7 and can be found at the bottom of every page. 

Support facts

Support details
Customer support availability24/7
Live chatYes
Email[email protected]
Contact no.N/A
On-page supportFAQs and help section

Of course, there is also an email available with a longer turnaround time. There is no phone. But, there is a comprehensive help and FAQ section.

Support rating

90/100 Prompt and efficient replies, but information is lacking
  • 24/7 live chat 
  • Quick response times
  • Helpful support team
  • No phone support
  • Short FAQs

I am very happy to say that this has a very strong support system on both the desktop and mobile platforms, even if there are only two options. 

If I am getting the bad out of the way first, no phone is available. And this is something that PlayUP does offer. 

However, I felt Casumo was excellent regarding the live chat and response time. The staff was incredibly helpful and speedy, similar to the PlayZilla live chat experience I had. 

I was also pleased to find a very detailed FAQ and help section. This is great for all players who don’t want to use the chat or email options. It was very informative and covered everything I needed.

Usability

Finally, especially when it comes to beginners looking to access a new casino or sports betting site, there needs to be good design and navigability in place. 

Casumo is easy to get around as it offers a clean and clear design. It’s predominantly white and has minimal pop-ups or graphics to slow load times. 

The clean look helps to keep everything very simple. And the menus are minimal, with only the main gaming areas listed. 

Usability facts

Usability details
Sport filtersYes
Search functionYes
Web UXExcellent
Mobile UXExcellent
Load speed0.2 sec.
Other productsCasino, E-sports

Casumo has a mobile app on offer as well, though players don’t have to download this as there is also a mobile browser site on offer. 

Play on devices

  • android logo
    Android
  • ios logo
    iOS
  • windows logo
    Windows
  • macos logo
    MacOS
  • linux logo
    Linux

Platform rating

89/100 Clean, simple design, which is great for navigation
  • Good user experience 
  • Fast loading times
  • Various useful filters
  • Harder to use on mobile

As I come to the end of this review, you will see a trend. Yes, indeed, I am pleased with the options provided here in terms of usability. 

While initially, it does seem a little overwhelming in terms of the sports and games available, and there are filters here listing options for Starting Now and so on, beats ExciteWin, where filters are distinctly lacking. 

The mobile site is good, too, offering the same method of registration (which I found to be fast) and even having the same first deposit bonus and odds available. 

I like that there is a mobile app, which is better than Winz.io, which lost points for its lack of an app. The app could be cleaned up for higher scores in the future, and the myriad options in the betting markets could be somewhat better laid out.

Expert verdict

There’s plenty to like as we conclude our Casumo sportsbook review. First, there is an excellent selection of sports to bet on, and various bet types accompany this. Some popular sports like chess or racing are missing, though. 

There is a welcome bonus which is offered only to new players. However, regular players can also access a range of rewards, including odds boosts and the like. 

Casumo sports site has managed to achieve a lot, though, given this is predominantly a casino packed with casino games. There is strong support and a good range of banking methods to deposit money. 

Odds are also competitive for the most part. And once you verify an account and make a deposit, players have instant access to bets with minimal effort. 

FAQs

Is Casumo sportsbook legit?

Casumo sports site is completely legitimate, as evidenced by its licence. The sportsbook is licenced with the Gibraltar Gambling Commission, though it isn’t licenced with the UK Gambling Commission. Nevertheless, these licences ensure strict gambling guidelines are followed once you make an account. And there are multiple options to help you play responsibly. 

Who owns Casumo sportsbook?

Casumo sports betting site is owned and operated by Jocularis Ltd. This is registered in Gibraltar and has the address: Unit 3, 14 World Trade Centre, 6 Bayside Road, Gibraltar. It makes sure that the sportsbook is safe and secure to play at. Additionally, it’s also the owner of Casumo casino, which is home to various casino games. 

Can I cash out on Casumo Sports?

Yes, you can cash out on the Casumo sportsbook. However, cash out can’t occur on bonuses or free bets. Not all sports are eligible for cash out, either. You will need to check when betting, which options can be used for the cash out process so that you are not disappointed. 

How long does it take to withdraw from Casumo sportsbook?

The withdrawal time at Casumo betting site depends on which of the banking options you have chosen to use. There are various options you can use to fund and withdraw from your account, including cards, e-wallets and bank transfers. Payouts will only occur after registration is complete and can take up to 72 hours. Registration must be completed and verified for a withdrawal to occur. 

Is there a Casumo betting app?

Yes, there is a mobile app for Casumo sports. It’s available for iOS and Android devices and can be downloaded from the respective app stores. You can find all the same sports on it, such as basketball, rugby, eSports and football. There are no chess game options, though. And, the casino is part of the app as well, which means you get access to all the casino games as well. 

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