20Bet casino review for 2025

While an excellent welcome bonus is in place, it leaves a little to be desired. Yes, it spans two deposit bonus options, but I want more!

The welcome bonus also requires a minimum deposit of NZ$35, one of the highest around. Some of the other offers go as high as a NZ$50 minimum. Bet365 only needs a much more reasonable NZ$10 minimum deposit, to emphasise this.

I will also say that the first deposit bonus doesn’t offer that much either. It only offers 100% up to NZ$200, a far cry from LeoVegas’ 100% match up to NZ$2,000.

At least there are free spins attached to this bonus offer. There are free spins offered across each of the two deposit options. But you do need to use a promo code to collect the offer on the second deposit.

I was also disappointed that there wasn’t much in the way of other promotional offers. Yes, there’s a weekly reload bonus, but the bonus terms at 40x are very steep. The saving grace, which pulls up this score, is the loyalty/VIP program.

Unfortunately, making it half-way through the tiers (which wasn’t easy) netted me a prize of NZ$200. Which is not bad at all, but makes me question how the tiers scale to get that top level-30 prize.

I have to say that there is a pretty impressive selection of games at 20Bet casino. There are over 5,000 games available.

With 5,000 games, this is on par with BetandPlay casino, which also offers over 5,000 games. However, BetandPlay does win out as there are over 500 live dealer games, versus the 20Bet live casino which has just over 300.

But I am not complaining about this live casino at all. In fact, overall, it far exceeds what other casinos offer, with Wildz only having 1,000 or so games.

I liked that I could easily find popular table games and famous slots in each section as these are categories that are provided for players to use, which was very useful.

To say I was also impressed with the live casino would be an understatement. The depth and diversity of this section is one of the reasons 20Bet casino gets rated so highly here by me.

I was amazed to see the huge array of different providers available at 20Bet casino. Having more than 160 developers is almost unheard of.

To put it in perspective, the popular casino Royal Panda uses just over 30 providers. However, it does offer bespoke software too, something that 20Bet casino is lacking.

That being said, it’s far and away above All Slots Casino, which only has two providers. But one of these two is Microgaming, a provider noticeably absent from 20Bet casino.

To be clear, I am far from quibbling about any of this. The providers on offer ensure a vast array of games is to be had, and all of them are mobile-compatible.

The only downside for me is that there are many of the big-name providers missing from this casino, with a focus on smaller, lesser-known providers. Maybe this will change down the line.

I was very impressed with the sheer number of payment methods offered by 20Bet casino, although it’s hard to find all the information on them.

It’s rare for me to see a casino with so many options. Over 50 is almost unheard of, especially when casinos like Casino Tropez have nine options and are considered decent in this category.

To be clear, the Time2play rating system doesn’t skew ratings in favor of sheer quantity, and neither do I. Most of the 50 options are crypto. Without it, we’re looking at 8 typical casino payment methods, which is standard.

That being said, Casino Tropez has a NZ$20 minimum for depositing, which is better than the NZ$30 required by 20Bet casino, so points off 20Bet for that.

I will say that the speed of the withdrawals is impressive here especially when I look at sites like ExciteWin where they can take up to three days to process a request.

I was happy to see there are no fees, though. But, while I give this a high score, I need more payment information from the casino for a perfect one – it was tough to find.

I rated well because the casino implements most of the necessities when operating a secure casino. However, there’s more to want here.

First, I was happy to see SSL encryption, but that’s standard.

The second point is a weaker licence. Curaçao is known for more relaxed player-protection protocols and responsible gambling oversights, which always give’s me a pause. I prefer MGA-backed platforms like VooDoo Dreams instead.

Where the casino falls is in the lack of information for responsible gambling. This was a very underwhelming section, barely providing anything of use.

At least, it is possible to self-exclude, but you must contact live support via chat. I’d like to see more transparent security options in the future.

Again, I was very impressed with 20Bet casino. The mobile platform is strong and available for iOS and Android devices with no differences from the desktop site.

Impressively, the app also has a sportsbook in the same app which I did like. Now, if I want to swap between betting platforms, I do no need to download a second app.

I was also impressed that all 5,000+ games are available on the mobile platform. This is better than Dunder, which doesn’t have all its games on the mobile platform.

It’s also better than Playzee, which also has an app. However, there is no iOS app for that casino, which once again puts 20Bet out on top for me.

If I have to pick a downside, it’s that the apps aren’t available in either of the main stores. Whichever you choose has to be downloaded from the casino website directly.

Now, I didn’t give this as high a score as I had hoped. It all seemed very promising as there is 24/7 support on offer, it just didn’t quite live up to my expectations.

For starters, just like Casumo, there’s an email and live chat, but no phone number. Pretty standard as well, but operators like Casumo make up for limited support channels with guaranteed prompt and helpful responses.

In the case of 20Bet, my experience was subpar. I was quite disappointed with the quality of responses over live chat. They were quick, but I was palmed off even quicker.

At one point, support refused to answer my queries outright unless I create an account. Okay. I already had an account, and reached out because I wasn’t able to find the information I need through it. The FAQ is as bare-bones as well, similarly bland to Guts, so I didn’t get very far there either.

I just didn’t mention it all so as not to come in swinging with negative feedback. Unfortunately, my polite approach was met with a brick wall. Regardless of whether or not one has an account, refusing support to a prospective customer is unacceptable.

Not sure if this is incompetence or a marketing tactic, but whatever it was — it was unprofessionally weaponized and I want none of it.

For the most part, getting around this casino is very straightforward. All the menus are there, giving clear dropdowns to the site’s main parts.

I did find that the games section is lacking. There are few categories, and sections for video poker or virtual table games are entirely absent.

There are also no filters here to speak of. In contrast, King Billy Casino has comprehensive filters, making searching for games straightforward. It’s something I’d like to see implemented here in the future.

It’s also not the fastest-loading site out there and does have some slightly off formatting when images and graphics overlay each other. Playing at a platform like Rizk, where the longest load is milliseconds, is a stark contrast.

There’s no dark mode either, and sections of the site are a bit cluttered and text-heavy. If things can be paired down, I’ll up my score for this category.