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2024 Casino Tropez review: New Zealand

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92/100 Expert Rating by Elena I.
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Casino Tropez is a Playtech-powered powerhouse of casino gaming, in operation since 2001. Time2play’s casino expert researched and rated Casino Tropez based on security features, reputation, games library, mobile apps, and the overall offer. The highlight? New players get to enjoy a rewarding welcome package of up to NZ$3,000, guaranteeing round-the-clock entertainment all year long.

Pros and cons

  • Generous welcome bonus
  • Multiple payment methods
  • Multilingual support
  • Restricted support hours
  • Few game providers
  • Bonus redeemed over a year

General ratings

92 / 100 Expert Rating by Elena I
86Bonus rating
92Games rating
92Software rating
95Payments rating
94Safety rating
90Mobile rating
93Support rating
97Usability rating
How we rate?
79% Playscore based on 8 critics
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What is our Playscore?

General info

Launch date 2018
Company behind Universe Entertainment Services Malta Ltd

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Editor's note

This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Bonuses at Casino Tropez NZ

This gambling website offers a bonus of up to NZ$3,000 as a welcome package. Each month, you will get a 100% bonus of up to NZ$100 on your first deposit. You can also take advantage of the Casino Tropez no deposit bonus to play your favourite games.

In addition to the welcome package, players can get monthly bonuses, a free spins Tuesday offer, and a special weekly loyalty bonus of up to NZ$25. They can even take advantage of referring to a friend scheme where they could get a free NZ$50.

If you deposit NZ$1,000 in your first transaction, you can get a high-rollers bonus of NZ$500. But you need to keep in mind that wagering requirements of 30x apply to bonus money. You can also use Casino Tropez bonus codes on the site. 

However, the best promotion for gamblers is the ’Club Tropez’ VIP club. It allows you to earn points and amazing Casino Tropez bonuses every time you play on the site. These points are redeemable for cash.

Bonus facts

CategoryDetails
Welcome bonus100% up to NZ$100 + NZ$3,000
Wagering requirement30x
Bonus codeBEtropez – NZ$10 free no deposit bonus
Deposit bonusYes
Free spinsYes
Other bonusesDaily drops, leaderboard races, mystery prizes
VIP offersSeven-level – Club Tropez

Players can pick up loyalty program rewards with comp points, deposit bonuses, and more at this gaming site. Casino Tropez runs a VIP program that offers weekly loyalty bonuses and points. We recommend readings into our best reviewed online casino list to get a better idea of how the Tropez offer compared to other casinos.

Bonus rating

86/100 Outstanding variety of promotions
  • Regular tournaments
  • Low wagering requirements
  • Free spins offers available
  • Not all players qualify for the no-deposit bonus

You might be wondering; Is Casino Tropez legit? The simple answer is yes. I immediately felt relieved when I noted that Casino Tropez holds a valid licence from the Malta Gaming Authority. Thanks to its amazing bonus offers to first-timers and regular players, I also liked the fact that the site offers a refer-a-friend bonus to increase its fan base. 

I noted that while many casinos forget their players once they claim their sign-up bonus, Casino Tropez has many offers even for existing players. Besides that, I was impressed that the site has amazing offers like Double Up Fridays and Weekly Loyalty Bonus to entice players. 

Apart from the welcome bonuses, I appreciated the monthly promos, generous free spins bonuses, and refer a friend scheme. You can also check out cashback bonuses, scratch and win scratch cards, and a special weekly loyalty bonus. 

The only thing missing from the promotions is Casino Tropez’s no deposit bonus. Unfortunately, the other promotions can’t make up for this fantastic offer, and I feel Casino Tropez should definitely work on this aspect.

However, it is worth noting that Casino Tropez offers numerous deposit bonuses through monthly promotions and welcome deals. In addition, you can take advantage of the VIP programs. While the bonus combined with other offers at Casino Tropez is not too bad overall, there is room for improvement.

This casino doesn’t offer any cashback bonus. This will definitely surprise many players. I was also disappointed to know that this site doesn’t have any jackpot bonus offers, while other sites like NZ Woo casino does.

Casino games

With over 1,500+ games, Casino Tropez has one of the most extensive varieties of choices available for people who love gambling online. In addition, there is an excellent selection of card games including poker and blackjack. Besides that, you can also play on the live casinos. 

If you love roulette, try out its different variations like Quantum roulette, Auto Roulette, and American roulette. In addition, you can play Live Football Roulette. It puts more of a game show spin on the best table games. 

At Casino Tropez, you can also find a vast selection of progressive jackpots to boost your bankroll. Additionally, the players can win a massive amount in these games. When you register, you’ll get a no-deposit bonus that you can use to explore the games. 

Live games are available at Casino Tropez via a high-resolution audio and video feed. This is to give the players a realistic impression of interacting with the dealer. Moreover, there are different live casino games users can try ranging from roulette to game shows.

Game facts

CategoryDetails
Expert’s pickBook of Kings
Slots1,470+
Popular slotBlue Wizard
Jackpots30+
Top jackpotAge of the Gods
Table games9
Popular table gameBlackjack Multi-Hand
Live games50+
Most streamed3-Card Brag
Average RTP95.67%
Demo-play availabilityYes

Note that Casino Tropez also offers popular Marvel slots. In addition, you can take a shot at progressive slots, where it takes one lucky spin to become an instant millionaire. Go through our Casino Tropez review to learn more about the pros and cons of this site.

Game types available

  • Slots
    Slots
  • Jackpots
  • Blackjack
    Blackjack
  • Roulette
    Roulette
  • Baccarat
    Baccarat
  • Video poker
    Video poker
  • Live blackjack
    Live blackjack
  • Live roulette
    Live roulette
  • Live baccarat
    Live baccarat
  • Scratch cards
    Scratch cards

Games rating

92/100 All the popular games are available
  • Variety of game themes
  • Top-class jackpots
  • Live baccarat and roulette 
  • The variety of table and card games is not great

The site offers around 400+ slots, which is not exactly brilliant. In fact, other casinos like LeoVegas offers over 3,000+. Although I was not over impressed with the number of slots, I did enjoy the variety of pokies, jackpots, and live table and card games available at this casino. 

At Casino Tropez I was able to choose from an enormous selection progressive jackpots. If you are lucky enough you can enjoy multiple jackpots with massive prizes here, including Gladiator Jackpot and Jackpot Giant. These games feature $1.2 million and $7 million jackpots, respectively. 

A worthy concern is that Casino Tropez table game selection needs some improvement. This online casino offers 9 game options, where you can try your hand at blackjack and roulette, and video poker. Though you might find your favourite card games here, you won’t be impressed by the variety. 

As far as I am concerned, the poker games section needs some improvement, as the site offers only a few games compared to operators like King Billy casino with dozens of poker tables. The card game and table library is also an area where NZ Casino needs to improve. 

One of the best things I liked was the Interactive Roulette TV offered by NZ Casino Tropez. It allowed me to choose from Double Action Roulette, Roulette Royal, or Club Roulette. I could even view other players’ bets and update winning numbers’ stats.

Something I really appreciated was that I could try demo games before playing for real money. Many sites like FanDuel casino don’t offer this option which makes NZ Casino stand out from the other well-known operators.

Software providers 

Most games on NZ Casino Tropez are powered by Playtech software, one of the most notable software providers. It provides most of the online slots on the site, including hits like the Age of the Gods series and Gladiator.

This casino continually updates its systems. They do so to enable players to experience superior graphics, eye-popping animations, and excellent sound quality. Furthermore, they add new games every week to offer a top-notch gambling experience to its players. 

With Casino Tropez, you also benefit from a trusted brand with years of experience and a top-notch reputation. Furthermore, Casino Tropez offers a limited variety of games from other software providers. These providers include Playtech, Pragmatic Play, Microgaming, Red Tiger Gaming, Betsoft, Inspired, Sky Wind, iSoftbet, and more. 

You may find some of the top games these software providers offer on the site. But remember, most of the games on the site get powered by Playtech casino software, so don’t expect the site to provide a full range of games from the other providers.

Software facts

CategoryDetails
Most popular slot softwarePlaytech
Number of software providers17
Live providers1
Most popular live softwarePragmatic Play
Bespoke softwareYes
Download required?Yes

All in all, there is a great mix of games from various providers that will keep you entertained. The casino also adds new software providers on a regular basis to ensure you have access to the best games. 

Casino Tropez has a wide selection of games for gambling enthusiasts, but it is a Playtech-operated site. Most of the games get powered by Playtech or its subsidiaries. The Playtech live studio also operates live dealer casino games.

Available software

Software rating

92/100 Good, but lacking some top options
  • Playtech-powered site
  • Generally great production quality
  • Red tiger Gaming available
  • Some top providers are missing

Playtech is the software provider of most of the games at Casino Tropez. They offer 400+ games in all forms. I was impressed that both the traditional 3-reel poker machines and the other seven and 5-reel poker machines can be used to play your favourite games. 

You must be a fan of Playtech gaming to have an out-of-the-box gambling experience on the site. I love Playtech gaming, so I enjoyed the variety of Playtech games. However, I felt that the casino was too focused on providing games from Playtech. So, it must partner with more software providers to provide players with a vaster gaming selection. 

Although the number of software providers it is currently working with are satisfactory, I was surprised to see that it did not have names such as NetEnt, WMS, or even Evolution Gaming. Hence, this is where the casino lost some points, as competitors like Wildz online casino win through sheer numbers. 

Besides that, the casino home page has images of several characters from some of the most popular slots in the top section. So, if you are new to the casino, you can give those games a try. 

NZ Casino Tropez can partner with other big players like Aristocrat to enhance the gambling experience of the players. Finally, it should also work on providing more table and card games. In this area, it can look to work with NetEnt, as this gaming provider is not mentioned on its site.

Payments: multiple ways to deposit and withdraw 

Another good thing is that Casino Tropez offers many safe and secure payment methods. It offers different types of credit card selections. The players can also make deposits via bank transfers, e-wallet transactions, and some prepaid cards. From our side, Casino Tropez has scored excellent in terms of its payment options. 

Major credit cards like MasterCard and Visa are also available. You can also make payments via e-wallets like Skrill and Trustly. Moreover, the casino site also allows you to fund your account using pre-paid cards. Finally, you can also use localized payment methods, which we will discuss below. 

The payment method you select can either take you out of bonus consideration or offer you even more. You can’t claim the welcome bonus offer if you opt to use either Neteller or Skrill.

Payment facts

CategoryDetails
Number of payment methods9
Top paymentVisa
Minimum depositNZ$20
Minimum withdrawalNZ$10
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal time24 – 48 hours
Deposit feesNo fees
Withdrawal feesNo fees

NZ Casino Tropez limits its monthly withdrawals to NZ$9,990. Even if you win a progressive jackpot, that is the maximum amount that you can withdraw. So, a NZ$50,000 win can take five months for you to get the full payment.

At Casino Tropez, you can use e-Wallets for both withdrawals and deposits. You can also use services like Neteller and Skrill at the casino without hassle. It is completely free to set up an e-wallet, and it takes a few minutes to open your account.

Deposit methods

  • trustly logo
    Trustly

Withdrawal methods

Payments rating

95/100 All the major payments options are available
  • No transaction fees
  • Reputed payment providers
  • Instant deposits
  • The payment policy is difficult to find

I like the fact that Casino Tropez offers a wide variety of secure payment methods. Nonetheless, I would like to see other payment options like AMEX added to meet the demands of NZ players.

You can use VISA, MasterCard, Delta, VISA Electron, Maestro, and Neteller to withdraw and deposit on the site. On the other hand, the minimum deposit is NZ$10, and most deposits are instant, which makes Casino Tropez in line with the industry standard and one of the best low-deposit casinos

I didn’t like that withdrawal requests usually take up to three days. Depending on the withdrawal method, it takes 3-7 days on average to receive money into your account. Casino Tropez has a payout of around 97.25%.

The best thing is that NZ Casino Tropez uses top-notch encryption technology to fully protect your financial transactions, data, and personal information. I never have to worry about my winnings while playing on the site, as the site maintains player security and privacy at all times.

What I liked about this site is that you can also use localized payment methods for both withdrawal and deposit. These methods often work with your country’s banks to make transferring funds extremely straightforward. Overall, Casino Tropez is one of the best casinos for payment variety, sharing the first place with Zodiac casino, both accepting 11 payment methods.

Safety features

Before you sign up to play on an online casino, you need assurance that the site is secure and safe and that the games are fair. Casino Tropez has established a strong reputation for fair play and security.

This casino is a proud member of the Vegas Partner Lounge which is a group of virtual casinos that aims to provide gambling enthusiasts with a secure and safe gaming environment. Moreover, the Gibraltar Gambling Commissioner regulates it. 

The casino has its licence from the MGA. Therefore, you can rely on the site for a safe and secure gambling experience. All the personal information you provide to the site is stored on secure servers. 

Safety facts

CategoryDetails
Auditing sealsN/A
Responsible gaming sealsBeGambleAware
SSL encryption128-bit
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesMGA
Company behindUniverse Entertainment Services Malta Ltd
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

The players must be a minimum of 18 years for the approval of their account. Independent audits have found that Casino Tropez games are accurate and fair. This gives every player an equal chance of winning. 

Licensed by

  • mga logo
    MGA

Trusted by

  • begambleaware logo
    BeGambleAware

Safety rating

94/100 All important safety measures are in place
  • Available to players since 2001
  • Is regularly audited
  • Promotes responsible gaming
  • No unique safety measures

Casino Tropez has been around since 2001 and provides gambling enthusiasts with almost everything they might expect from an online casino. I cannot doubt the security parameters of Casino Tropez. But I only have one complaint — 2-factor authentication is not there to help secure accounts. 

As far as responsible gaming is considered, NZ Casino Tropez receives high scores in this area. I found many links on the site that directed me to the appropriate resources that have licensed this casino. 

Security is Casino Tropez’s top priority, and the operator scores well in this area. State-of-the-art 128-bit SSL protection is enabled with HTTPS support. I also discovered that the payment pages had been securely encrypted to prevent exposure to sensitive data and financial information. 

The site is equipped with malware/virus protection and complies with the security guidelines enforced by Gaming Laboratories International. There is mention of game fairness in FAQs and terms and conditions, but I feel this can be a bit more detailed.

Mobile: gaming on the go

The casino encourages you to go mobile and bet anywhere, anytime. It supports iOS and Android mobile devices with a comprehensive gaming platform that offers many exciting games. The best games from Playtech have been redesigned to better work on the touchscreens of tablets and smartphones. 

The mobile casino has over 50% of the full version of the games. Unfortunately, games and video poker disappear on the smartphone. Table and card games and slots are the only options for the players on the mobile version of this site. 

If you play on mobile, you can directly access the Casino Tropez site using your mobile browser. Additionally, you don’t need to download any additional software to play your favourite games on mobile. You can also claim and use your welcome bonus on the mobile version of the site.

The mobile version of NZ Casino Tropez is available in five languages. Besides that, it has its own phone number for contacting the support team if you have any questions in your mind regarding this platform.

You can access some of the site’s online casino games from any mobile device. However, some games are available exclusively on the mobile site and not the desktop site. For example, an additional video poker option is available for Joker Poker that you can play only on your mobile phone.

Play on devices

  • android logo
    Android
  • ios logo
    iOS
  • windows logo
    Windows
  • macos logo
    MacOS
  • linux logo
    Linux

 

Mobile rating

90/100 Great user experience on mobile
  • Exclusive mobile games
  • Mobile-optimised live offer
  • No  additional software required
  • No video poker
  • Not all games are compatible

The video poker section on Tropez offers 12 poker variants to keep players engaged. Jacks or Better, Deuces Wild, Mega Jacks, and Aces & Faces are also massive hits with the members. Unfortunately, these games are not available in the mobile version. 

Regarding table games, more than 40 different variants of baccarat, blackjack games, and roulette are available for punters. But what disappointed me was that when I was using the site’s mobile version, I could access only 22 of these table games.

The mobile site has been organized similarly to the desktop site. But a few features are missing. I used the same search criteria as on the desktop version on my phone, but the all games button showed up at the bottom of the screen. 

Overall, when using a mobile device, Casino Tropez retains the majority of its slot collection. It offers over 500 mobile slots. The live casino section is also mobile-friendly, allowing players to join live dealer tables while on the go. 

I liked that the casinos mobile application is available for iOS and Android users. This feature is great since, unlike many other online casinos like Playzee, as they only provide services to Android users.

Customer support 

If you should encounter issues while playing on a gambling site, you will need to contact the customer care team for assistance. Let’s look at the customer service Casino Tropez has to offer below. 

Undoubtedly, NZ Casino Tropez offers excellent customer service. Although the site doesn’t have 24/7 live chat, you can contact them for assistance from 06:00 am to midnight. You can contact the team via phone, post, email, fax, or instant chat. However, instant chat is only available to users who have an account with the casino. 

The customer care team is friendly and courteous and caters to all your issues within a few seconds. You can ask them as many questions as you like, and you will always receive professional and expert advice. 

Live chat is the easiest and quickest way to get in touch with the customer help team. Moreover, you can also use the inbuilt feedback button for sending instant messages. If you’re using the email, you can expect to receive an answer within 24 hours.

Support facts

CategoryDetails
Customer support availability06:00 am to 00:00
Live chatYes
Email[email protected]
Contact number+44 1924 977787
On-page supportFAQs & help section

Casino Tropez offers dedicated phone line support 24 hours a day, seven days a week. Customer queries get responded to on time, and all the grievances and issues are resolved by the customer support team in a professional and friendly way.

Support rating

93/100 Dedicated customer support
  • Detailed FAQ section
  • Support available in multiple languages
  • Offers over-the-phone support
  • Support is not available 24/7

The customer support at NZ Casino Tropez is acceptable. The FAQ section is extensive and offers answers to the most common questions. I like that some replies on the FAQ page offer additional information links. 

When I tested the customer service offered by the site, I was impressed to learn that support is available seven days a week which always gets a top score in my casino reviews. The application directs you to an international phone number, a hotline, and an email address, which you can use to reach professionally trained staff. 

Apart from this, on the NZ Casino Tropez site, you’ll find a free Casino School and a live chat facility to help with specific questions related to bonuses, offers, games rules, and games-related queries.

I contacted the customer support team via live chat and found them helpful and responsive. They were able to answer my questions in a timely manner. I was also impressed with the professionalism and knowledge of the customer service agent. Unfortunately, industry-leaders like bet365 casino offer on-site help that is far more comprehensive. In just a few clicks I was able to get all the information I need, without contacting support – ultimately, that’s exactly what you want before registering.

Usability

NZ online casinos with better usability attract more players and are more successful. Let’s look at the usability, design, and overall look of NZ Casino Tropez and find out what kind of user experience it offers.

Usability facts

CategoryDetails
Mobile appYes
Mobile games availability1/3 of all games
Ease of navigationGood
Game filtersYes
Search functionYes
Loading speed1 sec.
UX and UI ratingGood
Other productsPoker

The registration process is straightforward, easy, and quick, and it offers good visibility on both the desktop and mobile versions. NZ Casino Tropez aims to provide safe and secure games with an exceptional user experience.

Usability rating

97/100 Fantastic user experience
  • Search and filtering functions
  • Quick registration process
  • Excellent website loading speed
  • Advanced filtering is not available

The casino scores high when it comes to evaluating its usability, feel and look. The site is easy to navigate, and I could search the games easily by their titles. Everything has been laid out on the site. 

The casino has a user-friendly, clean interface that makes it easy for the users to navigate. What impressed me the most is that the games are well categorized and organized, so you can quickly find your favourite game and get into action instantly.

It also has fantastic graphics and a first-class user interface. My only complaint is that NZ Casino Tropez could do better with the filtering system. For example, Twin casino allows you to search for your favourite game by name or provider, which this casino does not. 

Apart from this, NZ Casino Tropez has done an excellent job in providing a satisfactory user experience to gambling enthusiasts. All important sections have been linked at the top of the screen and are easy to access. This is the reason the casino has scored well in this area.

Expert verdict

We hope that this and other Tropez casino reviews have answered all the essential questions in your mind about this casino. Online casino Tropez is an excellent choice for players looking for a reputable and safe virtual casino. 

The site has something for everyone — from ardent gaming enthusiasts to newbie users and die-hard punters. So, it offers incredible welcome bonuses, a wide variety of casino games, excellent customer service, and convenient payment terms. This makes it one of the best in the virtual casino market. 

You probably couldn’t have asked for more! So sign up on the website, take advantage of the welcome bonuses and start playing your favourite games. There’s so much to explore at NZ Casino Tropez that you’ll never get bored!

FAQs

Can I wager real money at Casino Tropez in NZ?

Yes, you can. Casino Tropez is a real-money casino, and one of the best options in New Zealand. You can play with real money and enjoy a variety of game types, including live dealer games, arcade games, pokies (slot games), and online tables.

Is Casino Tropez a mobile-friendly operator?

Casino Tropez offers a mobile-compatible website and native apps for iOS and Android devices. The mobile casino offers the same features and perks, perfectly optimised for gaming on the go.

Is Casino Tropez safe?

This operator employs industry-standard safety and security features, including SSL encryption, two-step authentication, and multiple responsible gambling tools.

What are the different types of casino bonuses at Casino Tropez?

Online casinos offer casino bonuses to motivate newcomers to become regular players. Different types of bonuses offered by Casino Tropez include no deposit, welcome, free spin, loyalty, and reward multipliers. Nevertheless, as a player, you should understand that no deposit bonuses allow you to try out your favourite games on a casino site without risking any money. Deposit bonuses motivate new players to join online casinos. 

Who owns Casino Tropez in New Zealand?

Casino Tropez is owned and operated by Universe Entertainment Services Malta Limited, registered in Valletta, Malta.

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