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2024's CasinoVibes review for New Zealand

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Checked byDasha Goncharova
88/100 Expert Rating by Elena I.
150% up to NZ$300 + 50 free spins



Among the many casinos in New Zealand, CasinoVibes is a welcome change of pace. It has a vast library of over 5,000 games, an interesting loyalty programme, and numerous ongoing promotions.

We thoroughly examine every facet of this in-depth CasinoVibes review, including the availability of games, payment methods, security measures, user interface, and customer service.

Pros and cons

  • Tiered loyalty program
  • Good choice of payments
  • Excellent support team
  • Limited support hours
  • Account limits only via support
  • No mobile app

General ratings

88 / 100 Expert Rating by Elena I
89Bonus rating
95Games rating
90Software rating
92Payments rating
88Safety rating
84Mobile rating
79Support rating
90Usability rating
How we rate?
82% Playscore based on 8 critics
94
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90
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80
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79
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78
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78
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78
mr-gamble.com logo
77
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What is our Playscore?

General info

Launch date 2023
Company behind TH Gambling N.V.

Editor’s note

This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Bonus

One of the first things players want to know about is the bonuses. These are very important as they set the tone of the casino and the options for some gambling excitement. 

The first offer from CasinoVibes casino is a welcome bonus. This is a 150% match deposit bonus up to NZ$300 or currency equivalent. Also, it offers 50 free spins on Sakura Fortune. 

The Daily Vibes bonus offers a 20% match deposit bonus of up to NZ$200 for regular players. Additional Vibes bonuses include the Midweek Vibes bonus and Weekend Rakeback operating from Friday to Sunday. 

Finally, there are also loyalty rewards to be claimed here. The Big Loyalty Vibes promotion earns players more loyalty points when playing specific pokies or slots, such as Rat Riches or Riches of Midgard.

Bonus facts

CategoryDetails
Welcome bonus150% up to NZ$300 + 50 free spins
Wagering requirement25x
Bonus codeNo
Deposit bonusN/A
Free spins50
Other bonusesRakeback
VIP offersYes

All bonuses and promotions at CasinoVibes casino are subject to various terms and conditions. These include a 25x wagering requirement, a minimum qualifying deposit, and an expiration date. 

Bonus rating

89/100 Range of bonuses not just for new players 
  • Low wagering requirement
  • Loyalty program 
  • Daily bonuses 
  • Low bonus value

Kicking things off, I found the bonuses from CasinoVibes to be solid but not quite as impressive as I would have liked, given its competition. 

The welcome offer is a 150% match deposit bonus up to NZ$300, with a first deposit of NZ$20 required. This is a lot lower than the initial offer from King Billy, which awards a deposit bonus of up to $2,500. Yes, both offer free spins, too. 

That said, CasinoVibes does win here by having lower wagering requirements, which was nice. Though LeoVegas at 20x is even lower. 

I am not totally disappointed, though, as there is an excellent set of tournaments to join and a strong loyalty program offering double loyalty points at various times of the year. 

I could earn loyalty coins simply by playing casino games and later on, I can exchange these for real money, which was a fascinating bonus for me. 

Games

CasinoVibes kicks this section off very well, as more than 5,000 casino games are available in this game selection. 

The majority of the games here are pokies or slots. These come from various providers and include an eclectic mix of themes and in-game bonuses. 

There are also hundreds of virtual table games, including a range of video poker options, blackjack, baccarat and roulette. 

Jackpots can be found under the filter ‘Big Bucks Deluxe’ and include a variety of top jackpots such as Divine Fortune. 

Game facts

CategoryDetails
Expert’s pickSugar Rush
Slots5,000+
Popular slotBook of Dead
Jackpots 25
Top jackpotKemet’s Treasures
Table games25
Popular table gameMagic Baccarat
Live games299
Most streamedAndar Bahar
Average RTPN/A
Demo-play availabilityYes

The CasinoVibes live dealer section is well stocked, too and has a range of games on offer, including French Roulette, poker, TV show games and more. 

Game types available

  • Slots
    Slots
  • Jackpots
  • Blackjack
    Blackjack
  • Roulette
    Roulette
  • poker logo
    Poker
  • Baccarat
    Baccarat
  • Video poker
    Video poker
  • host in front of a lucky wheel with live recording sign
    Game shows
  • Live blackjack
    Live blackjack
  • Live roulette
    Live roulette
  • live poker logo
    Live poker
  • Live baccarat
    Live baccarat
  • live sic bo logo
    Live sic bo
  • Craps
    Craps
  • Keno
    Keno
  • Bingo
    Bingo
  • Sic bo
    Sic bo
  • Scratch cards
    Scratch cards

Games rating

95/100 Varied, large selection of games
  • Large live casino 
  • Thousands of pokies 
  • Cryptocurrency games
  • No proper jackpot filter 

Impressive is the word that springs to mind when I look at all the options available here. With more than 5000 games on offer, CasinoVibes is staking a claim for top dog. 

However, I will say that the pokies were the most impressive area. Most of the games can be found here, and, like JooCasino, it’s the most comprehensive. 

I have to say, I was impressed with the way all the pokies are laid out as well. With so many to choose from, it’s easy to see this becoming too overwhelming. However, the convenient game categories and themes made it simple. 

I was also very impressed with the live casino. Though not quite at the 600+ strong live casino offered by LuckyWins, this was, nevertheless, a solid entry. CasinoVibes has live roulette, French roulette, blackjack, poker and more. 

Finally, the casino also upped its game by offering a variety of crash and crypto games, adding a little bit of novelty to its gaming library. That is high praise from me. 

Software providers

CasinoVibes casino has a large selection of different game providers available. As such, the selection on offer is a diverse one and includes many globally favourite games. 

There are 50 providers here, and these include some of the big names in the gaming industry, such as Relax Gaming, Pragmatic Play, Push Gaming, NoLimit City and so on. 

There are also smaller providers here, such as Amusnet Interactive, Spribe, Merkur, Skywind and Mancala, giving players more choices on what to play. 

The live casino is powered by not just one provider but five. Unsurprisingly, these include Evolution Gaming, Pragmatic Live, Bombay, and more. 

Software facts

CategoryDetails
Most popular slot softwarePlay’n GO
Number of software providers50
Live providers6
Most popular live softwarePragmatic Play
Bespoke softwareNo
Download required?No

The games are all laid out neatly and have fun vibes-themed names to differentiate between the game categories, making it easy to find and play a game. 

Available software

  • blueprint gaming logo
    Blueprint Gaming
  • push gaming logo
    Push Gaming
  • playson logo
    Playson
  • thunderkick logo
    Thunderkick
  • relax gaming logo
    Relax Gaming
  • quickspin logo
    Quickspin
  • betsoft logo
    Betsoft
  • hacksaw gaming logo
    Hacksaw Gaming
  • 1x2gaming logo
    1X2Gaming
  • swintt logo
    Swintt
  • gamomat logo
    Gamomat
  • skywind group logo
    Skywind Group
  • merkur gaming logo
    Merkur Gaming
  • spribe
    SPRIBE

Software rating

90/100 An eclectic selection of popular software providers
  • Big-name providers present 
  • Multiple live dealer providers 
  • Provider filter 
  • Doesn’t list number of games per provider 

This is another plus from me here in my review of CasinoVibes casino. There’s a large selection of providers, both well-known and up-and-coming studios. 

With 50 providers available, this far outstrips what Rizk has to offer. That casino only uses 15 or so providers, although it does offer its own bespoke software, which CasinoVibes does not. 

However, with only two live dealer providers, CasinoVibes is definitely on to a winner, with its five live providers ensuring a more eclectic and exciting live casino, if I am honest. 

Okay, so CasinoVibes doesn’t quite match ExciteWin’s 110 providers, but I am not complaining at this juncture simply because CasinoVibes has more live providers. 

I also liked that multiple games from each provider were available. A smaller number of providers, but more from each, is preferable to hundreds of providers but only one game apiece. At least in my book, anyway! 

Payment methods

Being able to pay or deposit with a preferred payment method is a must in order to start playing at any online casino. 

There are a number of e-wallet options available, including Neteller and Skrill. Players can use card payments such as Mastercard, Rapid Transfer or VISA. 

Many cryptocurrency options are also available to avoid any currency conversion fees that might be incurred from using fiat methods. 

Payment facts

CategoryDetails
Number of payment methods12
Top paymentBitcoin
Minimum depositNZ$20
Maximum depositNZ$20,000
Minimum withdrawalNZ$20
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal time5–24 hours
Deposit feesNo fees
Withdrawal feesNo fees

There is a minimum deposit of NZ$10 and a withdrawal limit of NZ$20. No maximum withdrawal cap exists, but any winnings over NZ$35,000 will be paid monthly. 

Deposit methods

  • TRON
  • DOGECOIN
  • Changelly

Withdrawal methods

  • bank transfer logo
    Bank Transfer
  • DOGECOIN
  • Changelly

Payments rating

92/100 Large selection of payment options
  • Many cryptocurrencies accepted 
  • Low minimum deposits 
  • No maximum withdrawal
  • Monthly instalments may be imposed

If you get a win, you need to know how to claim it and, for me, I found the whole payment process at CasinoVibes to be one of the more transparent, which was a nice surprise. 

I was also surprised by the overload of information regarding how to deposit. The casino provides detailed deposit and withdrawal breakdowns on all methods, from Neteller and Mastercard to crypto. 

With 12 different options, this casino easily beats out Casino Days and most other play spots in terms of available options. I was also pleasantly surprised by the transparency on all verification checks needed, and found the speed and transaction caps all very reasonable.

Similar to Playzilla, there is a minimum deposit amount of NZ$20. However, CasinoVibes does better regarding maximums, allowing a top deposit of NZ$40,000 to Playzilla’s NZ$10,000. 

Similarly, I found the withdrawal limits excellent, with no maximum withdrawal in place. The only thing to remember here is that any winnings over NZ$35,000 will be paid in monthly instalments. 

Safety features

Staying safe online is a must. Players always provide personal and private details to online casinos, which must be kept secure at all times, which is where casino security protocols come in. We always look at them in our casino reviews. 

The first thing we check in our casino reviews is whether there is a licence. CasinoVibes casino holds a licence with Curaçao, ensuring some safety features are in force. 

As part of having a licence, the casino is required to have SSL encryption protocols in place. These protocols prevent third parties from accessing player data provided to the casino. 

How player data is used is carefully outlined in a privacy policy section in the website’s footer. It’s also here where information on cookies and how to disable them can be found.

Safety facts

CategoryDetails
Auditing sealsN/A
Responsible gaming sealsGamblers Anonymous
SSL encryptionYes
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesCuracao Gaming Control Board
Company behindTH Gambling N.V.
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

Finally, to round off this section of the review, a set of responsible gambling protocols is in place. 

Licensed by

  • curacao gaming control board logo
    Curacao Gaming Control Board

Trusted by

  • gamblers anonymous logo
    Gamblers Anonymous

Safety rating

88/100 Solid with nothing outstanding, but nothing really absent either 
  • Curaçao licence 
  • Two-factor authentication 
  • Responsible gaming tools
  • No RNG information
  • Account limits are hard to set 

Now, I do rate this section a bit harshly in all my casino reviews, and this is because it’s one of the most important areas for a casino to get right. So yes, I am more picky. 

That being said, CasinoVibes does a solid job here. It is fully licenced, and all information provided to the casino is protected using SSL encryption protocols. 

However, I would have liked to see more transparency around security features, a CasinoVibes is relatively new to the scene and not yet tested and trialed by time (and players).

I also found that auditing or RNG information is completely lacking here. Guts, for example, clearly has an eCOGRA seal for auditing, something I’d like to see on CasinoVibes as well. 

Another gripe is my inability to set deposit limits without contacting support first, and limited information is provided to non-registered players. Every other casino I test allows players to change such settings at will, and as an advocate of responsible gambling — this is a hard must for me.

While the site does nothing inherently wrong, I do feel that a lot more can be done. I don’t take player safety lightly, so I’ll watch out here. 

Customer support

In this part of our CasinoVibes casino review, we’re looking at the support provided to players when they participate and play games at this casino. 

Players have access to a number of different support options, the first of which is the live chat. This is available from 8am to 2am CET. 

There is also an e-mail option available, and this is good for out-of-hours queries. Despite being an e-mail, it has a fast turnaround time. 

Players can also use a phone line to talk to someone directly. However, the country code is for the Netherlands, and it operates during Dutch opening hours. 

Support facts

CategoryDetails
Customer support availability08:00–02:00 (CET)
Live chatYes
Email[email protected]
Contact number+316 44283607
On-page supportFAQs

This casino also has several social media options on offer. Twitter, Instagram and Facebook are all available, but the Discord channel is the most useful for gaming queries. 

Support rating

79/100 Multiple options but limited availability
  • Sticky live chat 
  • Phone number available 
  • Discord channel 
  • Not available 24/7 

I have a lot of positives to say about the support provided by CasinoVibes. First, there are numerous support options, which meant I was spoilt for choice. 

However, none of this is available 24/7. Instead, live chat support has limited operating hours from 8 am to 2 am. And this isn’t even NZ time. It’s disappointing, given the fact that VooDoo Dreams has 24/7 support in place. 

Nevertheless, there is still a lot to like here. There is an e-mail for out-of-hours queries, which is responded to promptly and in a lot of detail. 

Overall, I found that CasinoVibes beat out the likes of JackpotCity in this area as all link options worked well, unlike the hard-to-find support link options from JackpotCity. 

I was also happy to see a wealth of additional social media channels available. In particular, I am a fan of the Discord channel, where I can chat with other players and get tips on how to win. 

Usability

As we end this casino review, looking at the overall interface to see if it’s conducive to a good gaming experience is essential. 

The casino has a clean, white theme with orange and black lettering. All information can be found quickly and easily, too. 

CasinoVibes' landing page and slots lobby in a mobile viewport

The main menu is on the left side of the homepage and includes the main casino games and areas, including promotions and support. 

A search function for finding games is located at the top of the screen, right next to the login or sign-up buttons, making it very convenient. 

Usability facts

CategoryDetails
Mobile appNo
Mobile games availabilityFull suite
Ease of navigation Easy
Game filtersYes
Search functionYes
Loading speed0.3 sec
UI and UX ratingGood
Other productsSports

Finally, all the games are categorised neatly. Some more exciting categories are provided, including New, What’s Hot, What’s not been winning, Big Payouts and so on. 

Usability rating

90/100 Simple interface with clear navigation 
  • Fun game categories 
  • Fast load times 
  • Easy browsing 
  • No dark theme 

As I round up this CasinoVibes casino review, I am happy to say that it’s straightforward to use. Of course, it isn’t perfect, but what casino is? 

This gambling site makes it easy to find your way around. However, I prefer a dark theme as this is a white design. 

However, it is an incredibly easy-to-use site, following the same lines as Wildz. Like Wildz, I could find all the information quickly and easily, including all responsible gambling tools. 

CasinoVibes also has provider filters in place which I always appreciate. And I enjoyed some of the fun game categories provided within each section. This is similar to Winz.io in that regard. 

Overall, I’ve got nothing negative to say here. It does the job and does it well. And, it all translates well to the smaller screen with no loss of any features, which is good enough for me.

Expert verdict

This online casino has a lot going for it. Though new, it’s already taken the appropriate steps to offer a solid platform packed with games and bonuses such as free spins.

A major standout is that this casino has multiple payment options, including e-wallets, cards and cryptocurrency. This results in speedy withdrawal times and a minimal wait time for winnings. 

However, while many customer support channels are available, there’s no 24/7 access to support. Additionally, there is no mobile app, and larger withdrawals may be payed out in monthly instalments.

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