Guts casino review for NZ players: 2024
Get an inside look into the acclaimed Guts casino and discover why so many players are taking part. Our in-depth Guts casino review unveils its extensive game and software collection, enticing welcome offers, thrilling promotions, and more.
Learn all you need to know about security protocols, mobile compatibility, banking choices and customer support that make this operator a top choice.
Pros and cons
- Demo Play mode
- Fast live chat replies
- Live games by Evolution
- No phone support
- Few withdrawal methods
- No mobile app
General ratings
General info
| Launch date | 2020 |
| Company behind | Betsson |
Editor's note
This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Bonuses at Guts casino NZ
Once you complete your Guts casino login, you can benefit from a welcome offer with a 100% matched deposit bonus on your first three deposits up to a maximum of $500 each time.
To qualify for the welcome bonus, you must first deposit a minimum of $10 within 15 days of joining the site. Making a second minimum $10 bonus within 15 days of the first and a third within 15 days of that will give you an extra reward of one spin on the Game of Guts.
There are no Guts casinos or deposit bonuses for you to claim. If one is introduced, we’ll provide full details. However, there are several other existing customer offers available.
These include a Casino Drops & Wins promotion featuring weekly tournaments, daily drop jackpots, and the Game of Guts reward scheme. In addition, there’s a welcome casino bonus for the live casino and several promotions for poker players.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | No Deposit Bonus |
| Wagering requirement | 35x deposit |
| Bonus code | No |
| Deposit bonus | $1,500 matched deposit over first three deposits |
| Free spins | Yes |
| Other bonuses | Weekly tournaments, daily drops, Game of Guts |
| VIP offers | Guts VIP Club for exclusive bonuses |
Apart from the great Game of Guts bonus, you may be invited to become a Guts VIP if you play regularly at Guts casino. This will entitle you to exclusive free spins and regular cash boosts.
Bonus rating
- Matched deposit bonus
- Up to $1,500 in bonus funds
- Weekly tournaments
- No deposit bonus
This is an excellent start to my Guts casino review. Although there’s no Guts casino app, the welcome offer is one of the best I’ve seen and is available on desktop and mobile-optimised sites.
Let’s get the minor negative out of the way first, though. Unlike operators such as Rizk, which gives new players $25 in bonus funds, Guts is not currently offering a no-deposit casino bonus when you first join.
However, this small problem is negated by the fantastic deposit bonus. Claiming $1,500 in casino bonus funds, with wagering requirements of just 35x, puts Guts ahead of many big-name brands like bet365, which offers new players just $100 in matched deposit funds.
The current player offers are also excellent at Guts casino. The Daily Drops mean that you can add value to your account every single day, and the Weekly Tournaments are a lot of fun to play.
Additionally, as you play your favourite games, you’ll fill in a progress bar. When full, it triggers a free spin, and you can claim a Game of Guts reward. So, overall, this online casino is a top-class option for NZ players looking for great promotions.
Guts casino games: over 3,000 titles
After you’ve claimed your Guts casino bonus, it’s time to check out the top games and Guts’ fun games on offer. Currently, there are nearly 3,000 games available here.
This includes over 2,000 online pokies. These games range from popular titles like Dog House Megaways and Book of Dead to a collection of exclusive games and new titles.
Many online games have progressive jackpots, daily drop jackpots and other features for Kiwi players. You can even play the high-volatility Mega Moolah game – which regularly has a jackpot above $1,000,000.
There is also a live casino containing over 30 titles. This includes live dealer games such as Lightning Roulette, Exclusive Black and various game shows.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Wacky Panda |
| Slots | 1,900+ |
| Popular slot | Mega Moolah |
| Jackpots | 70+ |
| Top jackpot | Money Train Origins Dream Drop |
| Table games | 48 |
| Popular table game | Platinum Roulette |
| Live games | 157 |
| Most streamed | Funky Time live |
| Average RTP | 96.10% |
| Demo-play availability | Yes |
Guts casino has a separate poker section provided by poker where you can play real cash Texas Hold’em and Omaha with different pot limits in sit-and-go games and tournaments.
Game types available
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Slots
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Jackpots
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Blackjack
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Roulette
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Baccarat
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Video poker
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Live blackjack
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Live roulette
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Live baccarat
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Craps
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Bingo
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Sic bo
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Scratch cards
Games rating
- Almost 2,500 pokies
- Solid live casino
- Great progressive jackpots
- Small table game selection
“Great stuff” that’s my verdict on the casino games at Guts. The quality of the games is very high, and there is plenty of choices here.
Quantity is something that operators such as Casumo, with its 4,300 game titles, also deliver in spades. That’s precisely why both operators get a top score from me.
As is usual, the vast majority of games at Guts, nearly 2,500, are online pokies. This puts it streets ahead of other New Zealand casinos, such as Europa casino, which has just 400 titles available.
The live dealer games at Guts are another stellar offering, with nearly 200 titles. Ideally, I like to see 50+ live casino games, so Guts knocks this right out of the park.
There was a decent selection of around 50 virtual table games; it feels small compared to the other categories. But I also liked the 50 or so other games like Slingo and scratch cards that added to the game variety. All-in-all, it’s a thumbs up from me.
Software: all the top game providers
The online casino games at Guts casino NZ are provided by some of the best providers in the industry. There are nearly 40 game providers with titles in the Guts library.
Providers such as industry leaders Microgaming, NetEnt and Play’n GO supply online games at Guts casino. Smaller studios such as Nolimit City, Kalamba and Fantasma add their titles to an eclectic mix.
Evolution Gaming and Pragmatic Play power the live online casino. Both providers are renowned for their professional presentation, high-quality graphics and reliable gameplay.
The game library at Guts casino also features some exclusive game titles provided mainly by Games Inc, with many game titles from Microgaming, iSoftbet and Stakelogic.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | Pragmatic Play |
| Number of software providers | 38 |
| Live providers | 4 |
| Most popular live software | Evolution |
| Bespoke software | Yes |
| Download required? | Yes |
As all the software providers at Guts casino are fully licensed, you can be assured that a random number generator will determine all the games, and the results will be entirely fair.
Available software
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NetEnt
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Microgaming
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Play'n GO
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Pragmatic Play
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Evolution
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Red Tiger Gaming
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Big Time Gaming
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Nolimit City
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Blueprint Gaming
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iSoftBet
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Push Gaming
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Playson
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Thunderkick
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Synot
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Yggdrasil
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NYX
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Elk
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Stakelogic
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Hacksaw Gaming
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Relax Gaming
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Fantasma
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Authentic
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Quickspin
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Scientific Games
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Slingo
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1X2Gaming
Software rating
- High-quality developers
- Range of game providers
- Bespoke poker platform
- Many smaller studios included
Sorry for repeating myself, but this is another great case for Guts. The software providers at Guts are a great mix of old hands and up-and-coming smaller studios.
Guts is on par with other New Zealand online casinos like LeoVegas and its 30+ software providers. Both sites offer extensive game libraries, thanks to the fact that they have many game providers on their books.
The other good news is that, much like at All Slots, the developers at Guts casino are all highly reputable and can be relied upon to provide an excellent gaming experience.
I was delighted that Evolution Gaming and Pragmatic Play power the live online casino. This is a big tick for the operator, giving them a few extra points.
In conclusion, as was the case with the range of games, Guts provide an excellent software standard, and it’s a solidly good score from me.
Payment methods
Guts casino accepts seven deposit methods, including a mix of cards, prepaid cards, e-Wallets and POLi. All deposits are instantaneous, and you will not incur any charges from the casino’s side.
The casino prefers withdrawals to be made using the same method used for depositing. However, not all methods allow withdrawals, and players must use bank transfers instead. Again, there are no fees, but you may receive a small charge from your provider.
The minimum amount you can deposit (regardless of your chosen method) is $10, and deposits are capped at $10,000. Withdrawals also have a minimum limit of $20, irrespective of the payment method.
Withdrawal times can vary depending on your chosen method. In most instances, Guts aims to process your request within 24 hours, but you may have to wait up to five days for funds to arrive in your account.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 7 |
| Top payment | Paysafecard |
| Minimum deposit | NZ$10 |
| Maximum deposit | NZ$10,000 |
| Minimum withdrawal | NZ$20 |
| Maximum withdrawal | NZ$10,000 |
| Average deposit time | Instant |
| Average withdrawal time | 72 hours + |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
To successfully request a withdrawal from Guts casino, you must have wagered your total deposit amount at least once and met any wagering requirements associated with casino bonus offers. Your funds will be locked in your casino account until you do this.
Payments rating
- No payment fees
- Good processing times
- Several e-wallets accepted
- High minimum withdrawal limit
Guts casino ticks most of the essential boxes in this section and, as such, receives a more than acceptable score. Nevertheless, it does fall short of getting the highest rating.
That is because some brands in New Zealand provide a bigger selection of deposit and withdrawal options. PlayZilla currently accepts 13 different payment methods, giving players much more choices.
While the eight options offered by Guts include a good mix of e-wallets, cards and online banking options, sites like Spin Casino go a little further, with ten payment options, including Swift for withdrawals.
However, I’m always pleased when a brand allows free deposits and withdrawals. Although, given that this is the case at most casinos in New Zealand, I cannot award Guts too many points for that.
I believe Guts casino provides reliable payment services, and you should not encounter any problems when making deposits or withdrawals from your Guts casino account.
Security features
Due to the New Zealand Gambling Act of 2003, online casinos must be based outside New Zealand to provide legal online gambling provisions in the country.
Guts casino and its parent company, the Betsson Group, meet these requirements as they are based in Malta and fully licensed by the Malta Gaming Authority, one of the top regulation jurisdictions. They also are licensed by the UK Gambling Commission, which is located in the United Kingdom.
Your personal and financial data is fully protected at Guts. The operator uses advanced encryption technology, and players can further protect their data by deploying two-factor authentication on their accounts.
Guts also provide a range of safer gambling tools that allow you to set limits on your gambling activity. These tools include the ability to set deposit limits and to self-exclude for a period.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | eCOGRA |
| Responsible gaming seals | GamCare, BeGAmbleAware, GamBlock, Gamblers Anonymous |
| SSL encryption | 256-bit |
| Two-factor authentication | Available |
| Ever blacklisted? | No |
| Licences | MGA, UKGC |
| Company behind | Betsson |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
If you think you may be developing a gambling problem, Guts casino provides a Self Assessment Test. This test will identify any specific issues and guide you on where to find support.
Licensed by
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MGA
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UKGC
Trusted by
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Gamblers Anonymous
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GamCare
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GamBlock
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BeGambleAware
Safety rating
- Safer gambling tools in place
- Fully licensed in Malta
- Encrypted website
- No responsible gambling articles
Let’s get the most significant bit out of the way first. You can play at Guts casino with complete confidence. The site is entirely secure, and your data will be safe.
This is precisely what I expect to see at a casino in New Zealand. It puts Guts online casino on the same level as Royal Vegas.
The responsible gambling tools are also on par with what many other brands provide. Mr Green also allows players to set the same limits on their activity.
I was slightly disappointed to discover that Guts provides no safer gambling articles. I believe these articles are invaluable for players and demonstrate how serious operators are about the issue.
Overall, this absence of additional safer gambling information means that I can’t quite give Guts casino the top score in this section. But it is still a solid performance.
Mobile features
If you want to enjoy Guts casino whilst using your tablet or mobile phone, you can play via the operator’s fully optimised and compatible mobile site.
This site is available to both Apple and Android devices and can be accessed via all major web browsers. The size of menus and games has been optimised for all screen sizes.
Players on the mobile site can access precisely the same games as on the entire desktop site. All the bonus features and account options are also available.
Currently, Guts casino does not offer a mobile casino app. If this situation changes in the future, we will update our Guts casino guide with full information.
Guts casino’s software providers have optimised all their games for mobile play. The games all have the same features and bonuses as their desktop equivalents.
Play on devices
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Android
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iOS
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Windows
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MacOS
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Linux
Mobile rating
- Fully optimised mobile site
- Excellent loading times
- Mobile optimised games
- No mobile app
I like to have a mobile app that will dock some points from any site that doesn’t have one. But I appreciate that other players prefer a mobile-optimised site.
For this reason, I still gave Guts a decent score. However, I’d always provide brands like River Belle a few extra points just for having that mobile casino app and giving players a little more choice in how to play.
That being said, the mobile site at Guts casino is excellent and certainly merits a good score. It certainly beats JackpotCity, which has an app, but only half of its games are accessible. At least the Guts mobile site offers its entire library.
Regarding performance, I encountered no issues using the Guts casino mobile site. Loading times were excellent, and I experienced no glitches.
So whilst the absence of a mobile app dents my overall score here, you can still play at Guts casino from your mobile device.
Customer support
You can contact the operator via live chat or email if you need to access customer support at Guts casino. Both options are accessible from the Guts Help Centre.
This Help Centre can be reached by clicking the Help option on the website’s main footer menu. In addition to the contact options, the Help Centre also has an FAQ section.
The FAQs are categorised into common ‘problem’ areas, including deposits, withdrawals, verification and technical issues. There is also a free text search box to type in your enquiry.
The response times for the live chat and email support services are 30 seconds and 30-60 minutes, respectively. Both options are available at all times of the day.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | N/A |
| On-page support | Help section |
Guts casino also has active social media channels on Facebook and Twitter. If you send a direct message on these channels, you should be able to get a response to any queries you may have.
Support rating
- Rapid response times
- 24/7 live chat
- Good FAQs
- No telephone support
Once again, Guts gets a solid rating, but the lack of telephone support sees it fall just short of excellent. In all other regards, this is a top section for the operator.
Regarding the support offered by Guts, I’d rate it on the same level as that available at Playzee. Both in terms of the provided options and the quality of the customer support agents.
However, Guts easily surpasses some other NZ casino sites, such as Casino Tropez, whose live chat is only available from 6 am to midnight CET.
However, I cannot ignore the lack of telephone support, and some of the FAQ answers could have been a bit more detailed. As a result, I feel compelled to knock off a few points.
But I cannot be too harsh. Every other element of its customer support is fantastic, and you will have no problem finding solutions to any issues you have at Guts.
Usability: expertly designed website
The Guts casino home page is headed by a scrolling banner displaying the latest bonus offers for players. Below this, you will see icons for a number of games.
These icons in the casino lobby are split into different categories, including new games, jackpot games, bonus buys and featured games. There is also a menu where you can navigate to specific areas of the site.
At the top of the page are direct links to the live casino, the poker platform and the leading casino. You can also directly access the Guts casino blog (more on that later) and the promotions page.
You will see similar options when you go to a specific section of the Guts website. For example, if you go to the live online casino, you will see categories for live blackjack, game shows, featured games, first-person games and more.
Usability facts
| Category | Details |
|---|---|
| Mobile app | No |
| Mobile games availability | Full suite |
| Ease of navigation | Excellent |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.2 |
| UX and UI rating | Excellent |
| Other products | Sports | Poker | Bingo | e-Sports |
Another interesting feature of the Guts casino site is its Blog. This contains regular articles on game guides, existing player bonus offers, how to get free spins and more.
Usability rating
- Expertly designed website
- Easy to find games
- High performance
- No dark mode
Finally, Guts gets its first 90+ rating! And it’s a well-deserved one, as the usability of its website is superb and makes for a fantastic user experience.
Like all the best online casino sites, Stake casino is a great example; Guts makes it incredibly easy to find the game you want to play.
I was never more than a click or two away from the game I wanted to play, and everything was clearly laid out, so there was no hunting around for the page I tried to access.
I consider Royal Panda one of the best online casino sites in terms of usability, and I genuinely think that Guts is at that same level.
I can confidently say that you will have a delightful time using the Guts casino website. It makes for a fun, easy and user-friendly casino experience.
Expert verdict
This was an exciting online casino to review. It is very close to being an outstanding choice for New Zealand players but needs to include a few small elements.
It offers a great selection of games from many top software providers. However, a few more payment options would be good. Overall, though, there is no reason why Guts cannot become one of the most popular mobile casinos in the country.
As it stands, there is already a lot to like about Guts. You start with a fantastic welcome bonus when you first join the site. Good luck!
FAQs
Is Guts casino legit?
Yes. You can play at Guts casino confidently as the operator is fully licensed and regulated. In addition, Guts uses advanced data encryption technology to safeguard its players’ personal details and financial data. The site also has a range of safer gambling tools that allow you to limit your gambling activity.
Who owns Guts casino?
Guts casino is part of the Betsson Group. Betsson is a multinational gaming company based at the Betsson Experience Centre in Malta. They hold several licences from the Malta Gaming Authority and the UK Gambling Commission. They are the parent company of many popular casinos, including NordicBet, StarCasino and Betsafe.
Is there a Guts casino welcome bonus?
Yes. NZ players at Guts casino can claim up to $1,5000 in matched deposit bonus funds when they open a new account. The wagering requirements for this bonus are 35x, and NZ players have 15 days to claim and wager their deposit bonus. There is no maximum bet limit for wagering your bonus funds. You can track your wagering on your account page. At the time of writing, there is no Guts casino welcome bonus code you need to enter when claiming the offer.
What casino games can I play at Guts?
Guts casino is home to nearly 3,000 casino games. This includes over 2,500 exciting online pokies, 50 progressive jackpots, and 80 fixed jackpot games. Additionally, roughly 50 virtual table games and nearly 200 live casino games offer numerous roulette, blackjack and baccarat variants. There’s also an impressive poker platform.
Is there a Guts casino app available?
No. Whilst many casinos provide a mobile app for Kiwi players to download, Guts has yet to have such a product. Instead, it has fully optimised its website for mobile use. You can access this mobile site via a mobile web browser, and it features the same casino games, welcome bonuses and options as the full Guts casino website.
Guts casino review
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