InstaSpin casino review

The welcome bonus initially looks good, but is somewhat deceptive. It’s only 100% on the first deposit, and the final amount is rather low. The larger value (third deposit) has a match of only 25%, which I found disappointing. 

The only good thing about this welcome offer really is that it had acceptable wagering requirements. At 30x, it’s a far sight better than the 50x required by BetandPlay casino. And, there is a decent 30 days to achieve it. 

Only 100 free spins are offered, but these are on Big Bass Bonanza which is a decent pokie. Some of the best reviewed online casinos give more spins, but I am not really complaining about this as a hundred is a very decent amount. 

Where I am complaining though, is on behalf of long-term players. No hide nor hair of any bonus or promotions for them. LuckyWins has multiple options, so InstaSpin’s lack of anything is a huge disappointment for all. 

To add insult to injury here, there is also no VIP program or any type of loyalty available. Anyone choosing to play here will have to content themselves with the initial welcome offer and make use of all three deposits. 

On the surface, I really liked the game collection here. There are over a thousand casino games and I liked that it was made clear that some providers were not available to NZ players. 

On closer inspection, the cracks began to show. Yes, there are more than 1,800 pokies, but these are all very samey. Not only that, but the entire collection totals 1900, which is half the offering from Risk. 
This limited selection is most noticeable when it comes to the live dealer casino. There are just 42 titles, which is dismal in comparison to the 169 live games that Dunder has. 

You’d think that the virtual table game section might offer better, but you’d be wrong. There were barely any more games here than in the live casino. 

I will say that there were some top games. And I do love a spin or two on Book of Dead, so the pokie selection, at least, is up to date with popular favourites. 

There’s a rather strange selection of options from the range of casino payment methods available to NZ players. I don’t mind it per se, but the lack of any eWallets is more of an annoyance than anything else. 

Where the issues arise, is at transaction time. Deposits are instant and have a minimum of NZ$20, which I am not really complaining about. But I do prefer Spin Casino’s NZ$5 deposit minimum. 

The issues come with the withdrawals. NZ$100 is a ridiculously high minimum and raises serious concerns about the veracity of the site. Additionally, withdrawals are capped at NZ$5,000, which is low. 
Other casinos like BetVictor allow up to NZ$50,000 which is much more like it. The additional concern is that winnings are also capped at NZ$5,000 per day at InstaSpin. 

The time it takes for a withdrawal can be up to five days. I did notice that the casino doesn’t process any winnings at the weekends either, so it’s likely to be an even longer turnaround.

Everything about this site screams stay away. I was horrified to see that there is no real licence available here, only one from the Union of the Comoros. 

The lack of a licence, even one from Curacao is a major concern for me. Sites like JooCasino at least hold a licence from Curacao, which at least has some safety requirements in place. 

The lack of many responsible gambling tools is, frankly, a disaster. Surprisingly, these are similar in number to JustCasino which only offers cooling off and self-exclusion. Self-exclusion and deposit limits are all InstaSpin offers, and it’s not enough. 

Okay, yes InstaSpin has access to various gambling hotlines listed, but so do almost all other sites. That’s the bare minimum and far from enough in my book. 

Worse, there are no auditing seals on the site. This means that while the games do come from reputable developers, there are no third party tests going on which I am not on board with.

I will say that this is a solid section to the site, but not as good as it could be. There is a live chat, email and help centre available. 
Additionally, the live chat is available 24/7, which is a much better showing than the limited support offered by Royal Panda. So, I will give good points here. 

However, the live chat is not sticky. Instead, I had to locate the small header in the footer of the site to click and operate the live chat. At least I didn’t have to sign in to use it. 

Like Guts Casino, I was pleased to see that the response time for the live chat was quick. And, again matching Guts, InstaSpin has a solid help centre available. 

I’m not going to be too harsh here, though I would like to see more questions added to the Help Centre, and perhaps some more detailed answers for some of the transaction questions. 

I found InstaSpin’s overall interface quite nice. It’s very clear and uncluttered which meant I was able to navigate around with ease. The site’s simplicity translates well to the smaller screen, too. 
There’s a lot of white though, and while this helps keep that crisp look, I would like a dark theme, too. Empire.io manages to offer a dark theme, which elevates that platform. 

I was disappointed to see that there were no filters of any kind provided. Yes, the games are categorised, but I expect more. And I’d like the provider filter option. 

Load times were okay, but not great. At 4 seconds, it really should be faster. And that’s especially the case when I know that sites like Casino Days load in half a second. 

Overall though, the user experience is not terrible. Everything was where I expected it to be and there were no broken page links or misdirections to be found.