2025 Joo Casino review for New Zealand players
Boasting more than 3,000 titles from premier providers such as NetEnt and Evolution, Joo Casino is on the right track to winning over the NZ market. Players can participate in thrilling slots tournaments or aim for the grand prize with progressive jackpots.
Time2play’s casino experts researched and rated Joo Casino based on the games library, mobile optimisation, security features, payments, and overall offer.
- Incredible game library
- 24/7 live chat
- 13 payment options
- No telephone support
- High minimum deposits
- No mobile app
Editor's note
This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Bonuses at Joo Casino NZ: free spins and more
Apart from having a great casino logo, Joo Casino has some great bonuses. So in the first section of our review, we will look at how this casino stacks up in this area and ask the big question: Is there a Joo Casino no deposit bonus for new customers?
Sadly, the answer is no. But, whilst Joo is not currently offering a no deposit bonus, new players can claim a generous welcome bonus on each of their first three deposits at the site. These casino bonuses are worth up to NZ$3,000 plus 200 on deposit-free spins.
Simply visit the Joo Casino NZ website and register a new player account. Then fund your Joo Casino account, and the casino will give you a 100% match deposit bonus of up to NZ$1,000, along with 50 free spins. So, for example, transfer $300 into your gaming account, and you’ll be awarded $300 in bonus funds plus 50 free spins.
When you make your second deposit of up to $1,000, you will receive a 50% match deposit bonus and another 50 free spins. Add funds for a third time, and you will also receive a 50% match, but you’ll get 100 free spins this time.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | Up to NZ$3,000 + 200 free spins |
| Wagering requirement | 50x |
| Bonus code | No |
| Deposit bonus | 100% on 1st deposit, 50% on 2nd and 3rd deposits |
| Free spins | 200 |
| Other bonuses | Regular reload bonus offers, Wednesday free spins |
| VIP offers | Yes, 7-tier VIP program |
Another critical area for mentioning in our Joo Casino review section is the wagering requirements. For each element of the deposit bonus, this wagering requirement is 50x. If you deposit $100, you will need to place wagers to the value of NZ$5,000 before you can request a withdrawal.
Bonus rating
- Above-average bonus amount
- Up to 3 deposit bonuses
- Good loyalty program
- High wagering requirement
I was incredibly impressed with the new player offer at Joo. Claiming a bonus on each of your first three deposits gives you a great chance of extending your gaming time and maybe hitting some wins, especially with your Joo Casino free spins.
The 200 free spins can only be used on the Wolf Treasure pokie. However, this game has an RTP of 96%, which means you can turn those spins into wins.
The matched deposit bonuses are also appealing. Claiming a matched compensation on the first three times, you fund your account puts Joo ahead of many competitors. I’m thinking of SkyCity here, which only offers 70 extra spins when you fund your account for the first time with at least NZ$10.
However, disappointingly Joo has one of the highest wagering requirements at 50x. This far outstrips that of rivals like PlayZilla online casino, which offers an equally enticing welcome bonus but with a wagering requirement of just 35x for bonus cash and 40x for free spins.
Nevertheless, overall, this is an appealing welcome bonus. And coupled with the regular reload offers and VIP program available, I scored this operator at a little above average in this area.
Casino games: 3,000+ options
For most players, the casino games selection on offer at an online casino is paramount. With that in mind, this section of our review will look at the full range of titles available on both the Joo Casino app and website.
In terms of online games, there are currently around 3,000 titles at Joo Casino, most of which are instant-play casino games. This includes many famous pokie titles, including Wolf Gold and Book of Dead, alongside themed pokies like Aztec Magic Deluxe.
The online pokies available also include over 100 jackpot games pokies. The prizes on offer regularly surpass $100,000, with the top prize on progressive jackpot titles like Mega Moolah even topping $1,000,000 on occasion.
There is also online live casino gambling at Joo. Here, you will find various card and other popular instant-play live casino games, including an extensive collection of roulette titles.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Fat Banker |
| Slots total | 3,500+ |
| Popular slot | The Dog House |
| Jackpots total | 600+ |
| Top jackpot | Burning Diamonds |
| Table games total | 140 |
| Popular table game | Rainbow Blackjack |
| Live games total | 507 |
| Most streamed | Teen Patti |
| Average RTP | 96.34% |
| Demo-play availability | Yes |
Thanks to the vast collection of online pokies, our Joo Casino review found a huge variety of bonus features available. Many titles offered impressive features including free spins, multipliers, bonus rounds and random prize drops.
Game types available
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Slots
-
Jackpots
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Blackjack
-
Roulette
-
Baccarat
-
Video poker
-
Live blackjack
-
Live roulette
-
Live baccarat
-
Craps
-
Keno
-
Bingo
-
Sic bo
-
Scratch cards
Games rating
- Vast collection of pokies
- Excellent range of jackpots
- Solid live casino
- Limited poker choice
In a word, ‘Wow’. This is an awe-inspiring collection of online casino games. If you have any favourite casino games, I can almost certainly guarantee you will find them here.
If I had to pick one area that especially impressed me, it would have to be the online pokies. Having nearly 3,000 titles to choose from means Joo can blow competitors such as Platinum Play with 2,000+ games out of the water.
This means that regardless of your preferred game type, you can find several titles that appeal to you. The collection is impressive, and the game variety is similar to industry-leading names such as LeoVegas, which has over 3,000+ pokies on offer.
Notably, the live games section is not quite as impressive as the online pokies collection, but it still provides an excellent selection of options. It will satisfy the vast majority of players.
In conclusion, whatever your game preferences, you will have an immersive gameplay experience at Joo. Whether you are into jackpot pokies, live casino games or the latest online pokies, this site will have something to suit your needs.
Software: great range of providers
Given the extensive game collection at Joo Casino, it is no surprise that at least 25 software developers are providing top-notch titles for the New Zealand site. This includes many of the leading names in the industry.
Among the famous online pokie developers supplying Joo are Microgaming, NetEnt, Betsoft Gaming and Blueprint Gaming. You can also find many titles provided by smaller and newer developers.
Many of these casino software developers produce new games regularly. To reflect this, Joo’s library is regularly updated with new titles. There is a specific section in the Joo Casino lobby for these new additions.
When it comes to the live casino category at Joo Casino is powered by many leading game developers, including Evolution Gaming, Pragmatic Play and Ezugi. This means you will find a good range of high-quality games here and high-definition video streaming.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | Red Tiger Gaming |
| Number of software providers | 123 |
| Live providers | 5 |
| Most popular live software | Pragmatic Play |
| Bespoke software | No |
| Download required? | No |
All the developers providing online pokie, table and live casino games at Joo Casino are fully licensed. This means thof these titles will produce fair results and reliable payouts.
Available software
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Playtech
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Play'n GO
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Pragmatic Play
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Evolution
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Red Tiger Gaming
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Big Time Gaming
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Blueprint Gaming
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Push Gaming
-
Playson
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Thunderkick
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All41 Studios
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Aristocrat
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Authentic
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Bally
-
Betsoft
-
Elk
-
Eyecon
-
Ezugi
-
Fantasma
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Foxium
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Gameburger Studios
-
Gamomat
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Greentube
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Quickspin
-
Hacksaw Gaming
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Wild Streak
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Rabcat Gambling
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Relax Gaming
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Iron Dog
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Merkur Gaming
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Stormcraft Studios
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Yggdrasil
Software rating
- Over 25 software developers
- Live games from Evolution
- New and established providers
- No bespoke software
If I was blown away by the quality of the online pokies and other games at Joo Casino, I was equally impressed by the software developers providing this vast range of titles.
Pretty much all the top software developers provide games to Joo Casino. This means you can be guaranteed a high-quality gaming experience. In fact, at Joo Casino, you can find around the same number of providers as Wallacebet — one of the leading names in the NZ online gaming sector.
This trustworthiness is also evident in the live gaming lobby. Although Joo does not have as many providers as the 120+ found at Casimba, it does offer live games from several top-notch gaming providers with an impressive array of titles to suit all players.
Online pokie developers such as NetEnt, Microgaming, Yggdrasil, Playson and Pragmatic Play are highly reputable names in the industry. Developers such as these have been providing top-quality titles to online casinos for a number of years and can be trusted entirely.
The only fault I could find in the software provision at Joo was that the New Zealand site did not include as many of the smaller providers that supply games to the European site. Nevertheless, Joo Casino still received another very high score in this area.
Payment Methods: 10+ options available
Online casino players want fast and reliable payment options. Ideally, they do not want to pay fees and want suitable maximum and minimum deposit amounts. Let’s see how Joo Casino performs in this area.
There are currently 13 different payment methods accepted at this site. This includes many popular options, such as Visa and MasterCard, as well as a range of eWallets and cryptocurrencies.
Ale non-crypto payment methods have a minimum deposit amount of NZ$20. The maximum in one transaction is NZ$4000, though this depends on the chosen method. Additionally, all deposits are processed instantly.
Alternatively, if you are depositing via cryptocurrency, the minimum amount is 0.0001BTC with Bitcoin, 0.01 for Ethereum, Tether and Litecoin and 1 for Dogecoin. Furthermore, there are no transaction fees.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 13 |
| Top payment | ecoPayz |
| Minimum deposit | NZ$20 |
| Maximum deposit | NZ$6,000 |
| Minimum withdrawal | NZ$30 |
| Maximum withdrawal | NZ$6,000 |
| Average deposit time | Instant |
| Average withdrawal time | 48 – 72 hours |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
The minimum withdrawal limit for card options like Visa and eWallets such as Skrill, Paysafecard and ecoPayz is $30. Maximum withdrawal limits will vary depending on your chosen method.
Payments rating
- 13 payment methods available
- No fees attached
- Instant deposits
- Slightly higher min deposit
Joo Casino has almost every base covered in this area. Regardless of your preferred payment method, there is an extremely high chance that you will be able to find a suitable option.
Having 13 different payment options available means that Joo Casino has a decisive advantage over many rivals. For example, JackpotCity casino offers nine other methods for players.
I was slightly disappointed by Joo’s minimum withdrawal limit of NZ$30. This is a little higher than BetMGM’s NZ$10 and may discourage some first-time players.
However, I was pleased to discover that all the methods available here are completely free of charge from the casino’s side. Better yet, deposits are processed instantly, and withdrawal times are broadly aligned with industry averages.
In conclusion, this is yet another good area for Joo Casino. I was especially pleased to see several cryptocurrencies accepted. This method is becoming very popular with online casino players, so it is excellent that Joo provides this.
Safety features at Joo Casino
When gambling online, safety needs to be one of your primary considerations. You must only play at online sites that are fully licensed and regulated. With that in mind, let’s look at Joo Casino’s safety features.
Joo Casino is part of the Dama N.V. gaming group. The company has a full licence from the Curaçao Gaming Control Board. It has held this licence since 2014 when the company was initially set up.
To obtain and hold this licence, Joo Casino has to demonstrate that they offer a trustworthy and reliable gaming provision. That means every game must have a fair outcome, and any payment requests will be honoured.
As part of the security protocols, new players will be asked to provide a copy of valid photo identification. This must be provided before your Joo Casino account is fully verified.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | iTechLabs |
| Responsible gaming seals | Gambling Therapy, Gamblers Anonymous, GamCare |
| SSL encryption | 256-bit |
| Two-factor authentication | Available |
| Ever blacklisted? | No |
| Licences | Curacao Gaming Control Board |
| Company behind | Dama N.V. |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
Because reputable and licensed software developers provide every game at Joo Casino, you can be guaranteed that each one will produce fair results decided by random number generators (RNGs).
Licensed by
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Curacao Gaming Control Board
Trusted by
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Gamblers Anonymous
-
Gambling Therapy
-
GamCare
Safety rating
- Fully licensed in Curaçao
- Good responsible gaming tools
- Has never been blacklisted
- Some negative reviews
The big question is: Do I have peace of mind when playing at Joo Casino? The good news is that the answer is a resounding yes. Joo is a trustworthy operator.
The security provision at Joo Casino is the same as what you will find at All Slots. Whilst All Slots is licensed by the Malta Gaming Authority, they have similar security features to those found at Joo.
Likewise, TAB casino (another reputable online casino in New Zealand) also offers many of the same security features as Joo. This includes RNGs and complete security checks for new players.
I also think the same for the several safer gambling tools at Joo Casino. Players can limit the amount of time and money spent on the site.
Overall, there is very little to fault in terms of the safety features available here. I felt completely at ease when playing at Joo Casino. You should have no concerns regarding your financial or personal data security.
Mobile features: fully compatible website
More and more online casino players are using mobile devices for gameplay. As such, many operators now have mobile apps to facilitate this. Whilst Joo Casino does not currently have a mobile casino app available from the Apple or Google Play store, it offers a strong alternative.
The Joo Casino website is fully mobile-compatible. This means that every game and feature is fully optimised for mobile devices. There is no need to download any software.
Because the mobile version of the site has been optimised for all mobile phone devices, you can use it on a range of both Apple and Android devices, including mobiles and tablets.
As well as offering duplicate game titles and bonus features as the desktop site, the mobile-optimised version of the website also has the same high-quality security features, such as SSL encryption.
Although there is no Joo Casino mobile app, this situation may change. We will update our review with full details if this happens, so keep checking back.
Play on devices
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Android
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iOS
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Windows
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MacOS
-
Linux
Mobile rating
- Most games available
- Fully mobile-compatible website
- Full range of features available
- No mobile app
Let’s get the bad news out of the way first: I was disappointed that Joo Casino does not currently offer a mobile app. This immediately puts it behind some of its competitors regarding mobile gaming.
For example, casinos like Spin have an excellent mobile app for players that can be found in both the Google Play and Apple stores. For many players, this will immediately make them more likely to join Vegas King casino.
However, some other operators in New Zealand have opted for the optimised website approach to mobile play. One such operator is ExciteWin casino, which also has an excellent mobile-friendly website.
I thoroughly enjoyed playing at Joo on my mobile device. The Joo Casino mobile site operates exceptionally well and gives players the same online casino experience as the desktop site.
In summary, there is no need to be disheartened by the lack of a mobile app. You will enjoy playing at Joo Casino via the operator’s mobile browser site.
Customer support: 24/7 live chat
If you encounter a problem playing at a casino online, you want fast and efficient customer support options. Joo Casino provides a number of options in this area.
The live chat facility is available 24 hours a day, seven days a week. It can be accessed via the speech bubble icon at the bottom of every web page.
After providing a couple of personal details and outlining your request, you will be given several relevant FAQ answers that should solve your issue. If this is not the case, you will be sent to a customer service agent.
If you prefer to use email support, you can contact the casino at [email protected]. Email queries will typically be answered within 24 hours, but in many cases, you will receive a reply within a few minutes.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | N/A |
| On-page support | FAQs |
The Frequently Asked Questions section at Joo Casino contains detailed answers to common queries. This section can be accessed via the Support menu on the left-hand side of the home screen.
Support rating
- Live chat available at all times
- Extensive FAQs
- No telephone support
I was more than satisfied with the customer support at Joo Casino. Having 24/7 live chat means that you can find solutions to your issues at any time of the day.
24/7 live chat is a support option offered by a number of online casinos in New Zealand. Many reputable operators, including Casigo casino, offer the service. So by having this in place, Joo aligns itself with many of its competitors.
However, by not offering telephone support, Joo is lagging slightly behind a few rivals regarding customer support. For example, Europa casino has a telephone support option, a live chat facility, and a FAQ section.
Whilst this lack of telephone support is a minor disappointment, I was not overly concerned. The alternative options more than make up for this omission. I found the live chat especially impressive. Queries were answered rapidly, and the agents had excellent knowledge.
Overall, this is yet another powerful area for Joo Casino. You can find a fast and satisfactory solution if you encounter a problem whilst playing here.
Usability: excellent navigation
Usability can go a long way towards ensuring you have a positive experience online at a casino. Easy navigation, intuitive decision making and a simple registration process go a long way towards creating a positive user experience.
The Joo Casino website has its main menu on the left side of the screen. Here you can access the main areas of the site. This includes casino games, live casino, sports, bonuses and customer support.
The game menu allows you to search for titles based on the software provider and game type. There is also a search bar if you wish to type in the name of a specific game you want to play.
Some game categories you can search for include: New games, Table Games, Live casino, Jackpots and Drops & Wins. You can also scroll down the page to see several popular titles within the Joo Casino collection.
Usability facts
| Category | Details |
|---|---|
| Mobile app | No |
| Mobile games availability | Full suite |
| Ease of navigation | Very intuitive |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.8 |
| UX and UI rating | Excellent |
| Other products | Poker |
The live casino section at Joo Casino is laid out similarly to the online pokie section. You can search for titles based on the software developer or the type of game. The main page displays a selection of popular roulette, blackjack and poker titles.
Usability rating
- Easy navigation
- Multiple search options
- Very intuitive
- Could add more filters
Finding my way around this casino site was extremely easy. Everything is laid out, navigation is straightforward, and there are several ways to locate the game(s) you wish to play.
Overall, I found Joo to be far better in terms of usability than the Royal Panda website. Whilst I found Royal Panda slightly clunky in navigation, there are no such problems here.
I would put Joo Casino’s usability on par with some leading names in the online gambling industry. Casino Tropez is probably the closest comparable to Joo in this area. Both operators have put a lot of time and thought into the issue of user experience.
One other area worth mentioning is the registration process. Joining the site couldn’t be easier. The registration process can be accessed via the site’s home page, and signing up takes a few minutes.
In summary, this is a highly usable online casino. Finding games is a stress-free and easy process. You are never more than a couple of clicks away from the page you are looking for, and everything is laid out highly intuitively.
Expert verdict
There is an awful lot to like about Joo Casino. The games, the software, the website and the customer services are all of an extremely high standard. It is easy to see why this site is so popular in New Zealand.
Best of all, you can get started at Joo Casino with an excellent new player offer. We recommend you take advantage of this offer and claim deposit bonuses on your first three deposits at Joo Casino.
Overall, this is one of the very best online casinos you will find in New Zealand. The game library is vast, the support options are superb, and the website is great fun. If you join Joo Casino today, you will not be disappointed.
FAQs
Is Joo Casino legit?
Yes, Joo Casino is safe and legit. The operator holds a Curaçao gaming licence and adheres to the state’s rules and regulations. Furthermore, the site is safeguarded by SSL encryption, provides good, responsible gaming features, and only accepts trusted payment suppliers. All of these indicate that you can have a reliable online casino experience.
Do I need a promo code at Joo Casino?
Not currently. A bonus code is often required to claim casino offers online. To claim a bonus, you must input a valid promo code into a specified text box. However, the welcome offers available here do not require you to input a bonus code at present. If Joo Casino bonus codes are introduced, we will update our guide with all the details.
What are the wagering requirements for Joo Casino offers?
This will vary depending on the offer in question. The new player deposit-matched offer has wagering requirements of 50x. The same applies to any bonus money won from the free spins. However, you may find that other bonus offers have different wagering requirements. It is highly recommended that you read the full terms and conditions before claiming any bonus offers.
What are the best payment solutions at Joo Casino?
There are 13 different payment options available at Joo Casino. These options include Visa, MasterCard, Skrill, ecoPayz, Neosurf, Paysafecard, POLi banking, Bitcoin, Litecoin, Dogecoin, Ethereum, Tether, and Bitcoin Cash. All the options are free of charge. Deposits and withdrawals start at $20, although the threshold is different for cryptos. Deposits arrive instantly in your player account. However, withdrawals can take 1-3 days to be processed.
Is there a VIP program at Joo Casino?
Yes. Joo Casino has a seven-tier program for VIP players. As you play real money games, you will acquire VIP points. The number of comp points you have will dictate which VIP level you are placed in. Each level comes with varying rewards. These VIP-level rewards include free spins, bonuses for depositing and the ability to join tournaments. Please note that the VIP program rewards and comp points can change regularly.
What are the best games at Joo Casino?
That depends on your individual preferences. The great news here is that Joo Casino has such a vast collection of game categories that you are virtually sure to be able to find your ideal titles. So this site will have the right titles for you whether you like to play online video pokies, classic 3-reel pokies, jackpot pokies, card, live dealer or even table games.
Operator comparison
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|
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|---|---|---|---|
| Expert rating |
Expert rating
88
/100
|
/100
|
/100
|
| Playscore |
Playscore
86
%
|
%
|
%
|
| Bonus |
Bonus
Up to NZ$3,000 + 200 free spins
|
|
|
| Minimum deposit |
Minimum deposit
$20
|
|
|
| Minimum withdrawal |
Minimum withdrawal
$30
|
|
|
| Deposit methods |
Deposit methods
13
|
|
|
| Games |
Games
4,000+
|
|
|
| Loyalty rewards |
Loyalty rewards
no
|
|
|
| Visit site | Visit site | Visit site |
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Joo Casino review
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