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Objective Lucky Nugget casino review for NZ

Checked byDasha Goncharova
lucky nugget casino logo
87/100 Expert Rating by Elena I.
150% up to NZ$250

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Lucky Nugget casino is a reputable operator with a good choice of payments and rewards. But if the site’s design is any indication of the gaming experience, then you may, understandably, have concerns. 

As luck would have it, Time2play casino enthusiasts are here to share a few nuggets of wisdom. Discover Lucky’s benefits and drawbacks, with unbiased insights into games, bonuses, security, support, and more. 

Pros and cons

  • Licensed and certified
  • Multiplayer tournaments
  • Instant transactions
  • Bonus only for slots
  • Only two software providers
  • Few live games

General ratings

87 / 100 Expert Rating by Elena I
85Bonus rating
86Games rating
86Software rating
90Payments rating
82Safety rating
90Mobile rating
96Support rating
82Usability rating
How we rate?
89% Playscore based on 8 critics
100
95
topnzcasinos.co.nz logo
95
casinodeps.co.nz logo
94
bestnewzealandcasinos.com logo
88
kiwigambling.co.nz logo
86
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84
real-money-casinos.co.nz logo
70
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What is our Playscore?

General info

Launch date 2018
Company behind Digimedia Group

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Editor's note

This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Bonuses: Lucky Nugget online casino rewards

Almost every online casino in New Zealand offers new punters a welcome bonus. And Lucky Nugget is no different. First, there is a Lucky Nugget casino no deposit bonus that a player will get through the loyalty rewards scheme. For this, we need to backtrack a bit and explain.

Once you have signed up, registered an account, and played your first game at the casino, you are automatically on the loyalty list. The moment you are added to the loyalty list, you get points for every wagered bet, spin, and gamble. Essentially, the more times you play, the more points you will accumulate.

The casino will then convert these points into bonus rewards through the Loyalty Rewards Scheme. But, the question is, what bonuses do you receive from these points? You will receive cash credit allowances, additional loyalty points, and a no deposit bonus. Additionally, there is a bonus available only as a Lucky Nugget New Zealand offer. It is a one-off welcome bonus offer.

Upon signing up, you can choose between two welcome bonuses. For the budget players, you can take the 150% match bonus up to NZ$200. Players also call this bonus the Player Bonus. For the high rollers, you can take the 100% match bonus up to NZ$1,000. At the time of writing, there no free spins on sign-up, but there are plenty of other operators in our free spins casino rankings.

Bonus facts

CategoryDetails
Welcome bonus150% up to NZ$250
Wagering requirement70x
Bonus codeNo
Deposit bonusYes
Free spinsYes
Other bonusesBonus Wheel
VIP offersYes

No Lucky Nugget Casino Review is complete without mentioning the Bonus Wheel Bonus. For players to be able to spin the wheel, they will need to claim the bonus and not just claim it alone but claim it and use it. After you use your bonus, you have activated the bonus wheel bonus. Every deposit you make will give you one free spin.

Bonus rating

85/100 Good rewards overall, but subpar welcome bonus
  • Rewarding loyalty program
  • Weekly and monthly promotions
  • High wagering requirements

You can judge and make an opinion about this online casino from the many Lucky Nugget reviews available. Lucky Nugget checks all the boxes of a casino dealing with online gambling. Does it have bonuses? Yes. Does it have free spins? Yes.

However, there I found a few problems—the promotional offers. Other competitor casinos offer far better offers, bonuses, and promotions. This should not be a deal-breaker, though. The bonuses that Lucky Nugget casino offers are more than enough.

Secondly, the welcome bonus is only viable for slot games. This makes it useless for other casino games. I am pretty sure that most players won’t like that. That shouldn’t deter you from trying your luck in the many slot games available. If you win, you win big!

Third, the loyalty program scheme is the best thing to happen at the Lucky Nugget Casino. This is because you are awarded free points for playing not a specific game, but any game which is incredible! 

Every game is worth different points. For example, online slots, whether video slots or classic slots and scratch games, will award three loyalty points for every NZ$10 you wager. Once you get to the 200 points mark, you can turn the points into casino credits and use them to play any game. Yes, any game. You can win bonus cash from your bonus points!

So is the Lucky Nugget Casino a kick in the Nugget or a lucky spot to play in regarding bonuses? The answer is quite simple. When comparing this analysis to other online casino reviews for operator sin NZ, the pros outweigh the cons, which makes the online casino an ideal destination if you are looking for good bonus offers.

Games: 750+ titles to choose from

Lucky Nugget Casino allows you to pick any game among the 500+ games available. Whether you are interested in playing online pokies, table games like roulette, blackjack and video poker, scratch cards, and many more, you can find them in this casino.

Kiwi gamblers are obsessed with good quality online games, and Lucky Nugget is the master of quality games. With over 25 progressive jackpot games, 80+ classic slots, 370+ video slots, bingo, and more roulette and blackjack games than we can count, you will not be short of good quality games.

Additionally, the casino holds multiplayer tournaments to give you a chance to rate your skills against other players. They regularly advertise the tournaments through emails or push notifications. So ensure that you check your mail regularly. 

There are three games that you can play in these tournaments. These are Blackjack, Roulette, and Slot games. You will also find exclusive unique games that only players who play Lucky Nugget casino games have the chance to play.

Game facts

CategoryDetails
Expert’s pick Asian Beauty
Slots500+
Popular slotMega Moolah
Jackpots50+
Top jackpotMega Moolah Progressive
Table games39
Popular table gameAtlantic City Blackjack Gold Series
Live games95+
Most streamed Live Blackjack
Average RTPN/A
Demo-play availabilityYes

From the above paragraphs in this Lucky Nugget Casino Review, it is evident to see that there is no shortage of games. Microgaming, the software provider that provides Lucky Nugget with its games, ensures that they add a new batch of games to the games catalogue every month. And, Evolution powers the live casino.

Game types available

  • Slots
    Slots
  • Jackpots
  • Blackjack
    Blackjack
  • Roulette
    Roulette
  • Baccarat
    Baccarat
  • Video poker
    Video poker
  • Live blackjack
    Live blackjack
  • Live roulette
    Live roulette
  • Live baccarat
    Live baccarat
  • Craps
    Craps
  • Keno
    Keno
  • Bingo
    Bingo
  • Scratch cards
    Scratch cards

Games rating

86/100 Good offer, but loses out to competition
  • Hundreds of pokies
  • Offers a handful of progressive jackpots
  • Limited variety

It would have been nice to have various table games, bar roulette, and blackjack. However, the available table games make up for the ones not present. If you have not tried the live game’s option, it’s about time you did.

You can stream live table games in 4K from the comfort of your home, and all you need to have is a computer or a smartphone. A real table has been set up by a real dealer somewhere in New Zealand or around the world. You have the option of talking to other players while playing.

Unfortunately, one major flaw with the gaming section is that you cannot play a multi-player tournament on the mobile version of Lucky Nugget. There have been talks of introducing the tournaments; we hope they will do that sooner rather than later. In the meantime, I’ll stick to Woo’s casino games and tournaments.

A point worth mentioning is that Lucky Nugget casino has an average payout ratio of 95.76% in all games. The slot games have a payout ratio of 95.89%, and the table games have a 94.19% payout ratio. Generally, this ratio is much higher than other top online casinos and increases your chances of winning.

Once you have registered an account and logged into the Lucky Nugget site, you can choose between ‘play money’ or ‘real money games. You will have to download the games for people who want to experience the thrill of playing every game. This is because the instant play version of the site only has 350 games available. 

However, if the 350 instant play games are not enough to satisfy your needs, the download version of the games is also good. The purpose of creating the Lucky Nugget website is to ensure you will not see all the game options, but once you locate the ‘Casino Games’ category, you are sorted.

Software

The two software providers are responsible for all the games on the Lucky Nugget Casino. Microgaming was founded in 1994 and has more than 20 years of experience in the gaming industry. The company is the pioneer of online gambling.

Microgaming is one of the largest casinos and slot game developers. The gaming company uses Quickfire games, once a branch of Microgaming but currently enjoying autonomous freedom, to design the delivery platforms of the games. Quickfire games develop themes and designs that help improve browser play in Lucky Nugget. The company ensures that players can access the games across all platforms.

To put it simply, Microgaming provides the casino platform, and Quickfire provides the games. On the other hand, Evolution is the best live game provider in the gambling industry. Formed in 2006, Evolution uses extremely high-speed servers to help deliver live tables to players on various devices.

Evolution powers games like live Blackjack, live Baccarat, Blackjack Party, and many more. Also, Evolution puts top-notch technology to use by having a system set up to handle the bandwidth required by all players, which helps prevent any lag during the play.

Software facts

CategoryDetails
Most popular slot softwareMicrogaming
Number of software providers2
Live providers1
Most popular live softwareEvolution
Bespoke softwareYes
Download required?Yes

In Lucky Nugget Casino, all results use RNGs (Random Number generators) software. The software has algorithms that help in giving random results after a game. This happens in the same way you get results in a land-based casino game version.

Quickfire Games makes things easier by tracking your loyalty program bonuses. When you hit new achievements and receive an alert, that is the work of Quickfire games. It also makes all your gaming history accessible, and you can check the games you have played recently.

Available software

Software rating

86/100 Sufficient but lacking options
  • High-quality production
  • Good variety of live tables and shows
  • Only two software providers

Some marquee online casinos have a whole list of software providers who provide games for them, and for that reason alone, it is easy to discount Lucky Nugget casino games, which only has two such providers — Evolution Gaming and Microgaming.

So, maybe if Lucky Nugget incorporates other software providers, they can bring various new games. Other online casinos have the full package of games, including sports betting and virtual games, which are becoming increasingly popular in New Zealand.

However, why should you have many ‘small’ software providers providing games for you when you can have two of the best software providers in the gaming industry do that? Lucky Nugget is not one of the best online casinos in New Zealand because of its software providers, as it loses out to competitors like Mr Green casino.

In the future, we may see Lucky Nugget introduce sports betting and virtual gaming to their plethora of games, but for now, the 756 games available are just fine. The introduction of new games monthly is a bonus.

All in all, the flaws with Lucky Nugget having two software providers outweigh the pros. For people who are just starting out in the world of online gambling, this online casino is perfect for them.

Payment methods at Lucky Nugget NZ

Every online gambler wants an online casino whose payment methods are instant. An online casino where money doesn’t take a long time to reflect. Fortunately, this online casino has many payment methods that don’t experience significant delays during transactions.

Excitingly, there are many available deposit and withdrawal options, including credit and debit cards such as Visa, Mastercard, and many more, prepaid options such as Paysafecard, and web wallets such as Skrill, Neteller, and NeoSurf. 

All the payment methods offered by Lucky Nugget casino accept NZ$ as the currency, which is an advantage to all Kiwi gamers. However, if you wish to play using other currencies like the dollar or the pound, that is okay, but the New Zealand currency saves you money in exchange rates.

As we mentioned, Lucky Nugget casino uses 128-bit SSL encryption, ensuring that all your personal and financial details are safe. A third-party entity cannot access the facts without the required permission and verification. This simply means that there are no cases of hackers or fraudsters.

Payment facts

CategoryDetails
Number of payment details8
Top paymentNeosurf
Minimum deposit10
Maximum depositN/A
Minimum withdrawal50
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal time24 – 48 hours
Deposit feesNo fees
Withdrawal feesNo fees

It is important to note that not all deposit methods function as withdrawal methods. Before you choose a mode of payment, it is crucial to check whether the respective payment can be used for both withdrawal or deposit.

Sometimes you will have to use one payment method for depositing funds in your online casino account and then use a different mode of payment to withdraw your wins. But, it is not a cumbersome process. Once you have sorted out your financial details, withdrawing your winnings becomes easy.

Deposit methods

Withdrawal methods

Payments rating

90/100 Has all the needed modes of payment
  • Good variety of payment methods
  • No transaction fees
  • Multiple e-wallets accepted
  • Has withdrawal limits, even on jackpot prizes
  • Missing popular payments like PayPal and Apple Pay

It’s really hard to find any fault in the payment options provided by Lucky Nugget. The most common payment options in New Zealand are direct bank transfer and using PayPal. Most New Zealand gamers use these two options because they are instant and easy. Lucky doesn’t accept PayPal unfortunately, but Cosmo and Zodiac online casino do.

However, this does not discredit the other payment options. It is all about your personal preference and choosing what will work best for you. Usually, all the payment options operate under the same time limits.

While depositing doesn’t take long and is instant, withdrawing your winnings could take up to 48 hours for the funds to reflect on your balance. This is because a due verification process must be followed before the Lucky issues the payout. If you have any banking and payment issues, always contact customer service and enquire.

However, you may be uncomfortable with the withdrawal time. If you are, to solve this, you can speed up the process by choosing payment options that take a shorter time. For instance, e-wallets such as PayPal take a shorter time compared to credit or debit card payments. The minimum withdrawal sum is NZ$50. For this reason, we scored JackpotCity a bit lower, and reduced the casino’s rank on our minimum-deposit casino sites list. After all, if I deposit NZ$20 and change my mind about playing, I want to have the option to withdraw the sum.

Safety features: licensing and security

A well-known licensing authority will license any legit online casino. This online casino gets licences from the Malta Gaming Authority and Kahnawake Gaming Commission. These two organisations are popular in the gaming world. 

Not only is Lucky Nugget licensed by these two authorities, but it has also been given the eCOGRA trust seal. eCOGRA carries out a monthly audit on all games to ensure that they maintain fairness.

Apart from all that, Lucky Nugget Casino abides by the strict 128-bit Encrypted SSL certificates, which provide firewall and security systems. These features ensure that players’ details are safe when they connect to the operator.

Safety facts

CategoryDetails
Auditing sealseCOGRA
Responsible gaming sealsBeGambleAware
SSL encryption128-bit
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesMGA
Company behindDigimedia Group
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

For Lucky Nugget casino, the privacy of the customers is of the utmost importance. As a result, all the employees that work for the online site undergo rigorous vetting. This process involves carrying out background checks and monitoring their employees’ activities.

Licensed by

  • mga logo
    MGA

Trusted by

  • begambleaware logo
    BeGambleAware

Safety rating

82/100 Standard safety features
  • Regularly audited by eCOGRA
  • Licensed by the MGA and Kahnawake
  • Offers two-factor authentication
  • Wavering reputation and mixed player reviews

It is the norm with many online sites to get an eCOGRA seal to show that you will only play fair online casino games. This gives the players a sense of calm when playing. Nobody wants to play an online game knowing they have no chance to win because someone has rigged it!

To add to that, the safety features extend to even protecting your funds. The payment methods are secure. Whether you use a bank transfer or any other method, your funds will not get lost.

Lucky Nugget casino performs background checks on their employees, and monitoring their activities is a huge bonus for every player. This ensures that the people working for the casino don’t do any shady deals which can cause a player significant financial loss.

Here is a tip, if you are not sure of the safety regulations of the game, Lucky Nugget casino publishes the findings of the eCOGRA monthly audits and posts them on their official websites, to guarantee transparency and fair play. I’ve seen a similar approach at Spin Casino, which publicly shares all RTPs right on the website.

Mobile: Lucky Nugget casino mobile app and compatibility

Lucky Nugget casino has a safe and secure mobile version of the casino. It is not an application you can download on the play store or the app store, but don’t worry. This is not a cause for alarm.

The mobile version has most if not all the features that a desktop version of Lucky Nugget has. Remember when we talked about HTML5 when discussing software? This is where it comes to play.

Thanks to HTML5, you can access over 350 online casino games on your phone. Flash-based titles, however, are unavailable.

However, this is not to say that the mobile version doesn’t have various gaming options. There are hundreds of online pokies and six versions of blackjack to play, including European, Spanish, Vegas Strip, and Vegas Single Deck. The available roulette mobile version games are American Roulette and European Roulette.

You will need to download the Live Casino from the mobile version and, thereafter, have access to all the live dealer games provided by Evolution. Some live casino games include Live Roulette, Blackjack Live, and many more.

Play on devices

  • android logo
    Android
  • ios logo
    iOS
  • windows logo
    Windows
  • macos logo
    MacOS
  • linux logo
    Linux

Mobile rating

90/100 Great mobile experience, but rough around the edges
  • Mobile-optimised website
  • Same features as desktop but better usability
  • Occasional glitches
  • No native mobile app

With everything being accessed through our smartphones in the modern world, it was only a matter of time since Lucky Nugget casino introduced a mobile version. All we can say is that they have not disappointed!

Despite not having the whole collection of casino games, the mobile web version of Lucky Nugget casino still has many games to offer designed to satisfy your every need. You can access them through every mobile device.

If you are a video poker fan, you can choose between six games: Aces 7 Eights Poker, Aces and Faces, Deuces Wild, Deuces Wild Bonus, Double Double Bonus, and Jacks or Better. This is a good collection.

It is also possible to play the instant-play version of the games, so you don’t have to download them. This is good for convenience and flexibility. The mobile version streams the game to your phone.

Having the mobile version of an online gaming site is important because it helps when you want to play a game and are away from home. You do not have to carry your desktop everywhere you go.

Customer support: phone, live chat, and email

Every successful and trustworthy online game site has outstanding and reliable customer support. Lucky Nugget casino is no different. With over 20 years of experience in the gaming industry, Lucky Nugget casino has perfected its customer service as the years go by.

If you have any questions regarding payments, games, or anything related to the casino, you can call, send a live chat, or email customer service anytime or at night. The customer service operates on a 24/7 basis.

Fully trained customer service agents are ready to help you with any problem you have once you start communication with them. They are professional and will not delay getting back to you with a reply.

The phone number they provided is toll-free for people in New Zealand. This means that you do not have to incur any additional costs when calling customer service. You are also free to ask follow-up questions for better understanding.

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact number1 (800) 768-1946
On-page supportFAQs

If you call customer service using the toll-free number, you are free to speak in any of 15 languages, including French, English, Spanish, Italian, and many more if you choose. The response to emails and live chats takes a few minutes.

Support rating

96/100 Everything you would want in customer service
  • Instant responses in live chat
  • Multi-lingual assistance
  • Offers over-the-phone support
  • Help centre could be improved

I am sure that there have been instances when you wanted help from customer service, and you hit a wall. The good news is that Lucky Nugget casino prides itself on its excellent customer service, which means its service is top-notch.

If you have a simple problem like forgetting your password, there is an option of ‘Forgot password’ on the homepage. Once you click that option, it will redirect you to a page where you can reset your password. You will have to answer some security questions first.

Lucky Nugget casino also has a FAQs section where the casino posts common queries and ways to solve the problems, but it’s not as comprehensive as the help centre at bet365 casino. Before you write or call customer support, it is essential to go through that section.

One commendable thing about Lucky’s customer service is the availability of different languages. Despite being in New Zealand, some players are comfortable using other languages, and Lucky Nugget casino has made communication easier.

Usability

Nobody likes a cumbersome and long registration process. Creating an account is easy and direct. Additionally, you can filter the games to make it easy to find a single game that you may be looking for. 

Usability facts

CategoryDetails
Mobile appNo
Mobile games availability70% of all games
Ease of navigationGood
Game filtersYes
Search functionYes
Loading speed1.5 sec.
UX and UI ratingGood
Other productsBingo | Poker

To claim the different available bonuses, it will only take you a few clicks. It is direct to the point and saves time. If you forget your registration account details like your password, recovering the password is easy and only takes a few steps.

Usability rating

82/100 Simplicity is good, but Lucky takes it too far
  • Excellent interface design
  • Straightforward categorisation
  • Simple and quick registration
  • Unappealing design with violently vivid, mismatched colours
  • Limited accessibility for visitors

Usability is subjective. What I find easy to use might be hard for some people or vice versa. One important thing that online sites have to consider is that people from all walks of life play in those casinos.

What do we mean by that? In the modern world, there are some people who are not as tech-savvy as others. If the usability of the online site is hard and complex, they might have a hard time trying to play in the casino. 

The usability of a casino, including the set-up, graphics, registration process, and game filters, need to be as simple as possible. This feature will help anyone and everyone easily navigate the casino, and are something I love about the Twin online casino site.

The Lucky Nugget casino could not have an easier usability interface. The registration process is simple yet direct to the point. Also, the Lucky Nugget casino games filters are perfect, and the categories are well-organised. So, once you click on each game, you will see the game’s RTP on the side of the game, and that is a massive bonus.

Expert verdict

Lucky Nugget is safe and fun, with plenty of rewards and interesting promos for new and existing players alike.

Lucky Nugget offers an above-par online gambling platform in New Zealand. For instance, the availability of many languages on the website and the fact that pokies and live casino games can be played on all devices is a plus.

The payment options are not wanting, and the customer service is top-tier. Moreover, the quick responses from customer support, who get back to you in a friendly manner, and the toll-free phone number improve everything. Undoubtedly, Lucky Nugget offers fantastic casino play. You can win major millions if you are lucky and have good strategies. So, we definitely recommend it!

FAQs

What is the Lucky Nugget online casino bonus code?

Unfortunately or fortunately, Lucky Nugget does not offer any bonus codes, depending on how you view it. Instead of bonus codes, the casino offers many bonuses and promotions to players. Additionally, a welcome bonus and many other bonuses are offered to new players upon signing up. But, before registering an account, ensure that you read the terms and conditions of the bonuses so that you have an idea of what to do to get them.

Does lucky Nugget casino have a mobile application?

Sadly, Lucky Nugget does not have a mobile application. However, a mobile web version can be accessed by a smartphone, tablet, or any other mobile device. The game’s mobile version is also applicable for Android and iOS users. Remarkably, the mobile version of Lucky Nugget helps in strengthening flexibility. You can play anywhere and at anytime. Thus, you don’t have to carry your desktop everywhere you go to play your favourite online games.

Is Lucky Nugget safe and secure?

Yes. The standard safety and security measures are when a casino holds a licence from a reputable licensing company, and the casino also has to have the eCOGRA seal. The eCOGRA seal shows that the games in the casino are fair. Normally, eCOGRA does monthly random checks on all games to check for fairness. Usually, the eCOGRA seal is placed at the bottom of the homepage, so it’s easy to find. 

What are Lucky Nugget’ strengths?

The strong points of Lucky Nugget are its mobile compatibility, the customer service they offer, the many bonuses they offer, including the welcome bonus and promotions, and the site’s usability. This consists of a fantastic game filter and an easy registration process, the casino’s variety of online games, and extensive available payment options. All these make up the strengths of Lucky Nugget online gaming site.

What are Lucky Nugget’s weaknesses?

Lucky Nugget’s weaknesses are close to none. By online gambling standards in New Zealand, Lucky Nugget is up there in the above-average category. The mobile version of the casino could do with more games, including online slots, blackjack, roulette, and live games. Besides that, there also needs to be more payment options used for withdrawing your funds. There are more payment options used for depositing your money than withdrawal options.

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