Neon Vegas casino review for 2024: New Zealand
In this Neon Vegas casino review, our experts have evaluated every aspect of this operator, including its extensive game library, security, software providers, payment methods, and more.
If you’re a casino enthusiast based in New Zealand seeking an electric neon-themed online operator, you’re in for a treat at Neon Vegas casino.
Pros and cons
- Over 2,000 casino games
- 50+ software providers
- Nine payment methods
- No phone line support
- No keno games
- Transaction fees apply
General ratings
General info
| Launch date | 2020 |
| Company behind | BP Group Ltd |
Editor's note
This review is based on the operator’s current offer in New Zealand. The data and analysis below are accurate at the time of publishing but may be subject to change as the operator’s offer expands.
Bonuses at Neon Vegas casino
New players can take advantage of a generous welcome offer of 500% up to NZ$500 on their initial deposit with the bonus code ‘NEON’. That means you can score up to NZ$500 bonus if you deposit NZ$100.
To unlock the full bonus, you need to wager the bonus amount 20x with real money so that the turnover amount would be NZ$10,000. However, keep in mind that there is very little time to complete the wagering requirement, only two days!
If you’re looking for even more, you can find regular deposit free spins bonuses, and Drops and Wins promotions, with a prize pool of NZ$2,000,000 split between Weekly Tournaments and Daily Prize Drops.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | 500% bonus up to NZ$500 |
| Wagering requirement | 20x |
| Bonus code | NEON |
| Deposit bonus | Yes, 500% deposit bonus |
| Free spins | No |
| Other bonuses | Daily rewards, Weekly Tournaments, Daily Prize Drops |
| VIP offers | Yes |
If you are a returning player, you’ll be pleased to know that there’s a VIP program available. However, it’s not like the typical ones with set benefits and levels. Instead, the team analyses accounts to recognise loyal players and provide them with exclusive rewards.
Bonus rating
- Low wagering requirements
- Decent VIP program
- Great daily offers
- High minimum deposit
- Two days to complete wagering
- No welcome free spins
In my opinion, Neon casino offers an exciting array of bonuses and features that set it apart. While not including free spins, their welcome bonus is still quite appealing, with a manageable 20x wagering requirement. This is great for players since it’s a more achievable welcome bonus than other casinos with 30x wagering requirements.
The VIP program also adds another layer of excitement, offering a range of benefits as you climb the loyalty ladder. With higher bonuses, reduced wagering requirements, and other exclusive perks, the VIP program keeps you engaged in exploring all Neon Vegas offers.
At Neon Vegas casino, you can look forward to daily, weekly, and monthly rewards that enhance the gaming experience.
Whether celebrating a win or dealing with a loss, you can anticipate receiving an email the following day with enticing free spins to enhance your gaming enjoyment.
Neon Vegas casino games
Neon Vegas casino boasts a remarkable gaming selection to maintain its competitive edge in the online casino industry.
With over 2,000 casino games, players are offered various choices. The collection includes an impressive selection of 1,600 slots, catering to various preferences with classic slots, video slots, and more.
Neon Vegas casino provides 59 engaging table games like blackjack, roulette, and baccarat for those inclined toward traditional gaming.
Furthermore, the casino delivers an immersive live gaming experience with over 100 live casino games, encompassing live dealer games, table games, and exciting game show options.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Book of Dead |
| Slots | 1,600+ |
| Popular slot | Immortal Ways Buffalo |
| Jackpots | 0 |
| Top jackpot | N/A |
| Table games | 59 |
| Popular table game | Jacks or Better |
| Live games | 129 |
| Most streamed | Mega Roulette |
| Average RTP | 96.14% |
| Demo-play availability | Yes |
Neon Vegas casino also offers over 10 live game shows. Whether you’re into predicting the outcomes in games like Deal or No Deal, spinning the Mega wheel for big wins, or challenging your luck in Cash or Crash, Neon Vegas casino offers a diverse selection of live game shows.
Game types available
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Slots
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Blackjack
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Roulette
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Poker
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Baccarat
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Live blackjack
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Live roulette
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Live baccarat
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Live sic bo
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Game shows
Games rating
- Over 2,000+ casino games
- 17 live game shows
- Over 50 table games
- No jackpots offered
- No keno titles
Neon Vegas casino’s collection of over 1,600 slots will captivate slot enthusiasts. With various themes, features, and gameplay styles, you can explore a diverse range of slot experiences.
The absence of jackpot slots might be a downside for those seeking those thrilling big-win opportunities, but the sheer quantity of regular slots offers plenty of entertainment.
The 59 table games at Neon Vegas casino provide an excellent selection for you who appreciate traditional casino games. Classics like blackjack, roulette, and baccarat, as well as a variety of other table game options, ensure that fans of these games will find something to their liking.
The live game selection at Neon casino is truly extensive, with 129 live games covering a broad spectrum. You can enjoy the immersive experience of live dealers and interact with other players. Additionally, the presence of 17 live game shows brings an entertaining game show atmosphere to the online casino floor.
While Neon Vegas casino’s game library boasts over 2,000 casino games, it’s essential to note that no jackpot slots or keno titles are available. The absence of these specific games might disappoint players who prefer them.
Software providers
Neon Vegas casino’s gaming platform is driven by an impressive lineup of over 50 software providers, ranging from renowned industry giants to smaller studios. Including prominent names like Evolution, Big Time Gaming, NetEnt, Play’n GO, and Red Tiger Gaming ensures that players can access high-quality games.
Furthermore, Neon Vegas casino’s commitment to diversity is evident, with a mix of smaller studios contributing their unique creations to the extensive game library. This diverse blend of software providers results in an extensive game collection, providing players with various options to explore.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | Microgaming |
| Number of software providers | 50+ |
| Live providers | 2 |
| Most popular live software | Evolution |
| Bespoke software | No |
| Download required? | No |
Neon Vegas casino delivers an exceptional live gaming experience through its two primary providers, Evolution and Pragmatic Play. These industry leaders offer high-quality live dealer games, ensuring immersive and engaging gameplay.
Available software
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Microgaming
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NetEnt
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Play'n GO
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Pragmatic Play
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1X2Gaming
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Alchemy Gaming
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All41 Studios
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Betsoft
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Big Time Gaming
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Evolution
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Fantasma
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Foxium
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Gameburger Studios
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Games Lab
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Gamomat
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Hacksaw Gaming
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Iron Dog
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iSoftBet
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Lightning Box Games
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Playson
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Push Gaming
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Quickspin
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Rabcat Gambling
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Red Tiger Gaming
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Relax Gaming
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2By2 Gaming
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4ThePlayer
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Bulletproof games
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Endorphina
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Felt
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Half Pixel Studios
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Kalamba Games
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ReelPlay
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Reflex Gaming
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Silverback
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Spinplay games
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SPRIBE
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Swintt
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Wazdan
Software rating
- Smaller studios represented
- Well-known software providers
- Top-notch live providers
- No exclusive software
After reviewing all the software providers, we found that Neon Vegas casino collaborates with various providers, offering a mix of well-known names and smaller studios in its game library.
This combination provides you with a rich and varied gaming experience, catering to different tastes and preferences. The presence of both established giants and emerging talents ensures excellent production quality throughout the casino’s offerings.
This blend of providers brings innovation, creativity, and high-quality gameplay to Neon Vegas casino, enhancing the overall gaming experience for its players.
It’s essential to note that Neon Vegas online casino provides two live casino providers, Evolution and Pragmatic Play, which may be considered limited compared to casinos with a broader live gaming selection.
Despite this limitation, Neon Vegas casino ensures a quality live gaming experience by partnering with these well-established providers. A lower score was given since Neon Vegas casino does not feature exclusive software and relies mainly on established providers.
Payment methods at Neon Vegas online casino
At Neon Vegas online casino, you’ll find nine casino payment methods to suit your preferences, including popular options like credit cards, convenient e-wallets such as Skrill, reliable bank transfers, and more.
This diversity ensures that you have flexibility when managing your funds. The minimum deposit requirement is set at a reasonable NZ$10, making it accessible to a broad audience. When it comes to withdrawals, the maximum limit stands at NZ$5,000.
The withdrawal processing times may vary depending on your chosen payment method, but on average, you can expect your funds to be processed within 24 to 48 hours, ensuring you can swiftly enjoy your winnings.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 9 |
| Top payment | Skrill |
| Minimum deposit | NZ$10 |
| Maximum deposit | NZ$5,000 |
| Minimum withdrawal | NZ$50 |
| Maximum withdrawal | NZ$5,000 daily |
| Average deposit time | Instant |
| Average withdrawal time | 24–48 hours |
| Deposit fees | Some fees apply |
| Withdrawal fees | Some fees apply |
At Neon Vegas casino, it’s important to be aware of certain fees associated with your transactions. When making deposits using methods like Neteller, Skrill, or ecoPayz, a NZ$1 fee is applied to your deposit.
Additionally, for all withdrawal payment methods, there is a standard NZ$3 fee incurred each time, regardless of the withdrawal amount or the chosen method.
Deposit methods
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Visa
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Mastercard
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ecoPayz
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Skrill
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Neteller
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MiFinity
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AstroPay
Withdrawal methods
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Visa
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Mastercard
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Skrill
-
Neteller
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Bank Transfer
Payments rating
- Over five payment options
- Several e-wallets
- High maximum withdrawal
- E-wallet transfers carry fees
As the expert, I’ve meticulously evaluated Neon Vegas casino’s payment methods, assigning them a solid rating of 75/100.
This positive assessment is primarily due to the diverse range of nine payment methods at your disposal, which includes credit cards, e-wallets, bank transfers, and more. You’ll find several e-wallets, including Skrill, which provide convenient and swift transaction processes among these options.
Furthermore, the high NZ$5,000 maximum withdrawal limit enhances the overall user experience, ensuring substantial cashouts.
However, I must express my disappointment in the fees imposed on certain deposit methods and the NZ$3 withdrawal fee, applicable across all withdrawal methods, irrespective of the chosen method. These fees, albeit minimal, are a drawback that players should be aware of.
Safety features
Neon Vegas casino, which operates with a licence from the Malta Gaming Authority (MGA), prioritises the safety and security of its players.
The MGA, a reputable regulatory body, mandates strict regulations that Neon Vegas casino must adhere to, with potential licence revocation for non-compliance.
As part of its commitment to player security, the casino employs robust SSL encryption protocols to safeguard sensitive data.
While an independent auditor couldn’t be confirmed, this casino sources its games from established and reputable providers. We did ask the support agents if they had any auditing seals, but they said they weren’t knowledgeable enough to tell us.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | N/A |
| Responsible gaming seals | Gamblers Anonymous, BeGambleAware |
| SSL encryption | 256-bit |
| Two-factor authentication | Available |
| Ever blacklisted? | No |
| Licences | MGA |
| Company behind | BP Group Ltd |
| Deposit, wager, time, and loss limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
Neon Vegas casino holds an MGA licence, a credible authority known for regulating online gambling operations. However, it’s worth noting that the casino lacks third-party auditors like eCOGRA.
While the MGA licence is a testament to its trustworthiness, the absence of external auditing may leave some players seeking an additional layer of assurance regarding fair play and security practices.
Licensed by
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MGA
Trusted by
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Gamblers Anonymous
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BeGambleAware
Safety rating
- MGA licence
- Offers two-step authentication
- Comprehensive responsible gambling tools
- No auditor listed
Navigating Neon Vegas casino, I found it surprisingly easy to locate information about its MGA licence, which was a reassuring sign of its commitment to transparency and regulation.
When I encountered an information gap, particularly regarding security, the live chat support came to the rescue. They promptly clarified my queries and informed me about the availability of two-factor authentication, a commendable security feature that further safeguards player accounts.
The casino’s dedication to responsible gambling was evident through a dedicated page explaining various limits – deposit, wager, time, and loss – that players can set to manage their gaming activity.
Lastly, it was disappointing not to find any mention of a third-party auditor like eCOGRA, which could have added an extra layer of trustworthiness to the casino’s operations.
Customer support
Neon Vegas casino offers a robust support system to address players’ inquiries and concerns promptly. Their primary support channels include live chat and email, providing real-time and asynchronous communication options.
This means that players can opt for immediate assistance via live chat or send an email. Additionally, Neon Vegas casino provides a web form for users seeking assistance or wishing to submit specific queries.
Notably, their support is available 24/7, ensuring help is just a message away, regardless of the time or day.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | N/A |
| On-page support | FAQs |
However, it’s worth noting that Neon Vegas casino currently doesn’t offer a dedicated phone support line, which may be a drawback for some players who prefer this traditional method of communication.
Support rating
- 24/7 customer support
- Live chat support
- Quick response times
- Minimal FAQs
- No phone support
Neon Vegas casino excels in customer support, earning a rating of 80/100 in our evaluation. They provide 24/7 support through live chat and email, ensuring you can easily reach out for assistance whenever needed.
What sets them apart is their remarkably quick response time, outpacing many other casinos offering live chat support. The support staff was prompt when we tested the live chat and highly knowledgeable and helpful in addressing our inquiries.
However, a few factors slightly impact the casino’s support rating. First, the FAQ section is relatively short, containing fewer than 30 FAQs, which left me with some common questions unanswered.
Second, no dedicated phone support line is available, which could be a drawback for players who prefer this communication method. Despite these minor drawbacks, Neon Vegas casino’s robust 24/7 support, quick responses, and helpful staff make them a reliable choice for players seeking assistance.
Neon Vegas usability and mobile compatibility
Neon Vegas casino provides a user-friendly and easily navigable website with a seamless gaming experience. Its simple user interface (UI) and well-structured menus make it intuitive for players to navigate the site.
While the casino doesn’t have a dedicated mobile app, it offers a mobile-friendly platform accessible through any mobile browser. This mobile compatibility ensures that all casino games are available for players on their smartphones and tablets, regardless of the device or browser they prefer to use.
Buttons are clearly visible and well-organised, making it easy for users to find their favourite live dealer games. Additionally, the casino’s pleasing colour theme adds to the overall aesthetics and neat design, enhancing the mobile gaming experience.
Usability facts
| Category | Details |
|---|---|
| Mobile app | No |
| Mobile games availability | Full suite |
| Ease of navigation | Great |
| Game filters | No |
| Search function | Yes |
| Loading speed | 0.9 sec |
| UI and UX rating | Good |
| Other products | N/A |
The live casino at Neon Vegas is easily accessible on mobile devices, providing a seamless gaming experience for players on the go. The mobile interface maintains the simplicity and user-friendliness of the desktop version.
Usability rating
- Great search functionality
- Neat and modern theme
- Full mobile games suite
- No native app
Neon Vegas casino boasts commendable usability and a mobile browser casino experience that received a rating of 75/100. The casino offers a user-friendly interface with excellent search functionality.
This feature allows players to find their favourite games quickly and displays the game’s software provider alongside its name. The sleek and modern neon theme on desktop and mobile platforms adds a visually appealing touch to the overall design.
Notably, Neon Vegas casino provides a full mobile games suite, ensuring players can enjoy their favourite titles on the go. Even live casino games are available on mobile.
However, it’s worth noting that while the mobile browser experience is excellent, the casino would further elevate the mobile gaming experience by developing a dedicated native app.
Such an app would provide seamless navigation and additional features for an even more immersive mobile casino experience.
Expert verdict
In this Neon Vegas casino review, we explored a comprehensive online gaming platform catering to diverse player preferences with a substantial collection of over 2,000 casino games.
With a strong focus on slots, table games, and a remarkable live dealer section, Neon Vegas ensures an extensive gaming experience for its players. While the website’s usability is impressive on desktop and mobile devices, certain areas could benefit from enhancement.
Neon Vegas casino holds an MGA licence, promoting a secure and responsible gaming environment. The casino’s 24/7 customer support via live chat and email received a notable rating for its quick response times and knowledgeable staff.
However, it’s important to mention that the lack of a dedicated mobile app may influence the overall gaming experience. Additionally, the existence of deposit and withdrawal fees for all payment methods might not appeal to all players, and a stronger FAQ section or phone support option could contribute to an improved customer service experience.
Neon Vegas casino review
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