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In-depth Rizk casino review for 2024

Checked byDasha Goncharova
88/100 Expert Rating by Elena I.
100% up to NZ$1,200 + 50 free spins

Contrary to what the operator’s name suggests, Rizk casino is a safe and reliable option for New Zealanders.

With an outstanding collection of over 3,000 titles and plenty of rewards to boot, Rizk is keeping brisk pace with industry’s best.

Time2play’s casino buffs take a close look at Rizk’s New Zealand offer, objectively rating the games offer, software, security features, bonuses, usability, and support.

Pros and cons

  • Good customer care
  • Offers Free Spins bonuses
  • Excellent range of games
  • Lengthy withdrawal times
  • Filtering could be better
  • No mobile app

General ratings

88 / 100 Expert Rating by Elena I
80Bonus rating
90Games rating
95Software rating
80Payments rating
80Safety rating
95Mobile rating
95Support rating
85Usability rating
How we rate?
88% Playscore based on 8 critics
96
newzealandcasinos.nz logo
95
topnzcasinos.co.nz logo
92
kiwigambling.co.nz logo
90
86
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86
mr-gamble.com logo
84
nzcasino.co.nz logo
72
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What is our Playscore?

General info

Launch date 2016
Company behind Betsson

Editor's note

This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Bonuses at Rizk casino NZ

New players at Rizk online casino can enjoy 25 free spins upon registering a new account, followed by a 100% match up to NZ$1,200 and up to 50 free spins on your first deposit. There is also no need to apply a Rizk bonus code.

Instead of a loyalty scheme or VIP points, this casino has an exclusive and ongoing Wheel of Rizk promotion. As you play, you fill up your own ‘Power Bar’. When this happens, you are granted Rizk casino free spins on the Wheel of Rizk.

Each time you ‘level up’ (e.g., take a spin), your wheel has added jackpots, and you may even get a free spin on a super wheel. This Rizk casino no deposit bonus is open to all players, depending on the amount you play, not the amount you deposit. 

Further bonuses include daily drops, daily cash prizes, and additional bonuses related to the Wheel of Rizk, such as Double Speed Wednesdays. Occasionally, you may be emailed the chance of a Win-Win chip. This allows you to activate a chip that can boost winnings or recover some of your losses. 

Bonus facts

CategoryDetails
Welcome bonus100% up to NZ$1,200 + 50 free spins
Wagering requirement35x
Bonus codeNo
Deposit bonusNo
Free spins50 deposit free spins
Other bonusesDaily Rewards
VIP offersNo

The sign-up bonus is subject to a 35x wagering requirement, which places it among NZ’s best casino welcome bonuses. Live games and table games contribute 10%, and video poker doesn’t qualify. When writing this Rizk casino review, the free spins can only be played on Gates of Rizk.

Bonus rating

80/100 Good welcome bonuses with ongoing Wheel of Rizk promotion
  • Rewarding and fair bonus
  • Daily drops and prizes
  • Live casino welcome bonus
  • No unique bonuses

I think the welcome bonus has plenty going for it. It only relies on one deposit rather than the three or four that need to be made at other online casinos. This Rizk casino deposit bonus also has a reasonably average wagering requirement of 35x, with a game contribution of 100% on pokies.

That being said, it’s certainly among the higher welcome bonus offers in NZ compared to offers at other online casinos like Twin casino and Casumo. Generally speaking, the bigger offers are available at the more well-known casinos.

I really like the Wheel of Rizk bonus. It’s an ongoing promotion that can see you spin the wheel multiple times a day if you wager enough. Although it’s hard to reach the best jackpots or super wheel elements, it injects a bit of fun and doesn’t cost you any more than you would be spending already. 

There are not a lot of weekly or monthly bonuses, but one thing Rizk does well is daily bonuses. This comes in various forms, including daily prizes and drops. You’ll need to check the promotions tab daily to see which Rizk casino bonus is available. 

I didn’t spot any deposit bonus codes; most Rizk casino bonuses can be claimed without one, but the casino occasionally offers no-deposit bonuses and wager-free bonuses that may be redeemable through a bonus code.

Overall I would say the online casino bonuses at Rizk are good for NZ players. However, the welcome bonus isn’t as high as at other casinos like VoodooDreams online casino. I like that you only need to make one deposit, and the free spins are a winner. The ongoing daily drops and Wheel of Rizk offer existing players plenty to keep things exciting; after all, who couldn’t say no to a chance to win wager-free prizes?

Games: 3,000+ hits to pick from

The NZ Rizk site is home to more than 3,000 casino games. This includes many slots, from an array of software developers, table games and live dealer options. To access games, simply sign-up, and then enter your new Rizk casino login. You can start playing as soon as your first deposit is in your account. 

There are 36 RNG table games to enjoy at Rizk. These include roulette, poker, blackjack, baccarat, and craps. It also includes traditional video table games and first-person casino games, which look and feel like live games. 

The Rizk live dealer area offers players numerous games. This includes traditional live table games such as baccarat, blackjack, poker, and roulette, each with plentiful variants. However, you will also find live game shows and dice games such as craps and sic bo. 

The Rizk Casino is also home to a number of exclusives. These casino games are only available on the Rizk platform. They includes slots, tables, and live dealer games. Some of the most exclusive Rizk casino games include First Person Blackjack and First Person Roulette, as well as Pop, The Lost Tomb, and Joker Rush.

Game facts

CategoryDetails
Expert’s pickVoodoo Temple
Slots2,800+
Popular slotSakura Fortune
Jackpots78
Top jackpotAncient Fortunes: Poseidon WowPot! MEGAWAYS
Table games38
Popular table gameFirst Person Blackjack
Live games109
Most streamedXXXtreme Live Roulette
Average RTPN/A
Demo-play availabilityYes

Rizk features games from multiple software providers. This means you’ll find great variety, but it also means that new games can be added all the time. The number of games at this casino might increase from the amount outlined in this Rizk casino review, so it’s worth checking the New and Trending tab from time to time. 

Game types available

  • Slots
    Slots
  • Jackpots
  • host in front of a lucky wheel with live recording sign
    Game shows
  • Blackjack
    Blackjack
  • Roulette
    Roulette
  • Baccarat
    Baccarat
  • Video poker
    Video poker
  • Live blackjack
    Live blackjack
  • Live roulette
    Live roulette
  • Live baccarat
    Live baccarat
  • Craps
    Craps
  • Sic bo
    Sic bo

Games rating

90/100 Plenty of games for every player
  • 2,800+ pokies
  • Exclusive pokies
  • Luxurious live dealer area
  • Table games not categorised
  • Some popular games missing

This casino is home to a huge number of slots, which for me is a good sign of a great casino. There are more than 2800 to choose from, and importantly, they range well in terms of theme, paylines, and software providers. This number also includes more than 100 slots with a jackpot and many progressive jackpot games. 

I am pleasantly surprised by the number of live dealer games at Rizk, and again by their diversity. As well as plenty of variants of the big-name games (e.g., poker and baccarat), there are also lots of lesser-known games such as craps, sic bo, and andah bahar. 

The live dealer section even includes one of the highest numbers of live game shows you’ll find. This includes games such as Dream Catcher, Deal or No Deal, Monopoly, Crazy Time, and Gonzo’s Treasure Hunt. 

One excellent aspect of this casino is how well it blends brand-new games with absolute classics. Whether you prefer the big titles such as Thunderstruck II and Mega Moolah, or you enjoy trying out brand new releases, there’s a terrific amount of choice. 

Finding lesser-known slots is not easy. Only a few are featured in each highlighted section (e.g., New, or Picks). If you are looking for an obscure game, the only way to find it is in the search function. 

Although there are table games available at this casino, it’s not easy to find them. You will find the first-person table games in the live dealer area. Even though first-person games are not technically ‘live’. For other table games, you will have to search by entering the name into the search bar.

Software: 15 game providers

There are more than 15 software providers at the Rizk online casino, providing an array of slots, tables, and live games. Players can search for games according to provider, as well as by game category. 

The slot games at Rizk casino have been created by the widest number of slot developers. This includes some of the biggest names in slot development such as Microgaming and iSoftBet. It also includes smaller, boutique studios such as Slingo and Nolimit City. 

The Rizk casino’s live dealer games are provided by two software developers. This includes Evolution and Pragmatic Play. There is no need to download any software to play at Rizk casino, as all games are embedded into the site. 

Rizk is also home to a number of bespoke, in-house games. These have been developed by known software firms but are exclusive to this online casino. They include both standard video table games, first-person table games, and slots.

Software facts

CategoryDetails
Most popular slot softwarePragmatic Play
Number of software providers15+
Live providers2
Most popular live softwareEvolution
Bespoke softwareYes
Download required?No

The Rizk casino also features essential security software. This includes encryption software such as SSL, which protects the players and keeps transactions secure. The site also uses tracking software, which enhances your experience when you return. 

If you want to find exclusive games, there are two ways of doing this. Players can click on the ‘Exclusive’ category at the top of the screen. Alternatively, players can scroll through the other categories and look out for games with the red ‘Exclusive’ banner along the top. 

Available software

  • isoftbet logo
    iSoftBet
  • quickspin logo
    Quickspin
  • slingo logo
    Slingo
  • nyx gaming group logo
    NYX

Software rating

95/100 Great selection of software providers
  • 10+ pokie developers
  • Bespoke software
  • Industry’s top talent
  • No software search

Not only is it pleasing to see so many software developers represented in one casino, but I also love that you can filter by software. Once you click on a given game category (such as New or Top Picks), you can then hit the filter button and the relevant software providers will show. 

Having said that, it’s frustrating that you cannot use the search function to enter a software provider. The search function only works for game titles. If you want games from a certain provider, you will have to pick a category first and then use the filters. 

One thing I rate about this casino is that it features slot games from top developers, such as Microgaming and NetEnt, but also from smaller slot makers. Personally, some of my all-time favourite pokies were created by lesser-known studios, namely Quickspin and Yggdrasil. At Rikz you can access games from the big names, as well as quality picks from the lesser-known brands. 

The same can be said of the live dealer providers. It’s not uncommon to find just one or two, but Rizk hosts live games from all the big names in this area, including the big four: Evolution Gaming, Pragmatic Play, Playtech, and NetEnt. 

Any casino with bespoke software gets a thumbs-up from me. Rizk features exclusive casino slots under the Rizk brand, although these are made by top developers. The best exclusive games include Captain Rizk Megaways and Joker X Up. You’ll even find exclusive first-person table games — a true rarity in the online casino world.

Payment methods: six options for deposits, five for withdrawals 

The Rizk online casino has six payment methods to choose from. These can all be used to make a deposit. These methods include Visa Credit Card, Mastercard Credit Card, EcoPayz, Neteller, Skrill, and PaySafeCard. 

Players at the Rizk casino are expected to withdraw using the same method they used to make a deposit. There are five methods for making a withdrawal. These are Visa Credit Card, Mastercard Credit Card, EcoPayz, Neteller, and Skrill. 

Rizk takes 24 hours to process a withdrawal. It then takes a further two to seven days for a bank transfer, two to five days for a card withdrawal, and between 15 minutes and 24 hours for e-wallets. 

To find out more about banking methods at Rizk, players can use the extensive help section, which lists all the details you need about transfers. From the help centre, click on Payment Methods, Deposits, or Withdrawals for a list of FAQs.

Payment facts

CategoryDetails
Number of payment methods7
Top paymentVisa
Minimum depositNZ$10
Maximum depositNZ$45,000
Minimum withdrawalNZ$20
Maximum withdrawalNZ$45,000
Average deposit timeInstant
Average withdrawal time72 hours +
Deposit feesNo fees
Withdrawal feesNo fees

Although players at Rizk can deposit with PaySafeCard, they cannot withdraw with this prepayment method. Players who have made their deposit with PaySafeCard will typically have to request a bank transfer for any withdrawal. 

The minimum deposit amount for all banking methods is NZ$10, and there is no maximum deposit amount. However, the minimum amount for a withdrawal is NZ$20, but again there is no maximum amount. Players can set their own deposit limits if they wish. 

Deposit methods

Withdrawal methods

Payments rating

80/100 Plenty of options, but could have more
  • Minimum deposit low
  • Ewallets accepted
  • E-wallet withdrawals are fast
  • Withdrawals take long

On paper, there don’t seem to be too many problems withdrawing from Rizk, but it’s not hard to find customers who have had issues at this casino. A quick look online will uncover reams of dissatisfied customers waiting for withdrawals. 

All withdrawals take 24 hours to process at the casino, which is already too long. After that point, e-wallet withdrawals can take as little as 15 more minutes. Card withdrawals, however, can take up to a further five days, and bank withdrawals can take up to seven more days. This is too long. Many casinos can offer faster times, such as Wildz and Playzee.

A good casino will also offer a choice of bank card, prepaid card, e-wallet, and bank transfer options to make deposits. Rizk is one such casino with at least one option for each type of payment. 

Players who deposit with PaySafeCard might be disappointed to discover they cannot withdraw with this method. However, this is typical of online casinos; players can expect the same wherever they play. 

One real plus is that Skrill withdrawals take as little as 15 minutes after 24 hours. I recommend that users of the site choose e-wallets, but only after they have received the welcome bonus, which cannot be achieved with Skrill or Neteller.

Safety and fairness at Rizk casino 

Rizk is registered and licensed in Malta by the MGA (Malta Gaming Authority), the world’s leading offshore authority. The site also features RNGs on all applicable games. ECOGRA, an independent testing auditor, audits the RNG status. 

Players can easily access the Safer Gaming section of the site. From here, they will find links to charities, support, resources, and self-assessment tests. There are also helpful tools such as time-out, self-exclusion, deposit limits, and time limits. 

The Rizk casino site features SSL (secure sockets layer) technology. This encrypts transfers and information and provides a buffer between the player and the site. Rizk also uses two-step authentication to keep players’ information safe.

Safety facts

CategoryDetails
Auditing sealseCOGRA
Responsible gaming sealsGamberls Anonymous, BeGambleAware, GamCare, GamBlock
SSL encryption256-bit
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesMGA, UKGC
Company behindBetsson Group
Deposit, wager, time, and loss limitsN/A
Self-exclusionAvailable
Cooling-off periodAvailable

All Rizk casino account money is held in a segregated bank account. The first account is regulated alongside top financial institutions. It is an indication of the capital strength and security of the bank. 

Licensed by

  • mga logo
    MGA
  • gambling commission logo
    UKGC

Trusted by

  • gamblers anonymous logo
    Gamblers Anonymous
  • gamcare logo
    GamCare
  • GamBlock
  • begambleaware logo
    BeGambleAware

Safety rating

80/100 MGA-licensed casino with SSL and Safer Gambling
  • Offers two-step authentication
  • Audited by eCOGRA
  • SSL encryption
  • Offshore casino
  • No personal loss limit options

It’s pleasing that the Rizk casino only hosts games from reputable game developers. This means all the slots and table games feature RNGs (random number generators). The site is also audited by eCOGRA, an independent fairness auditor – big thumbs up! 

The casino uses SSL encryption software. This is good and shows that the casino is serious about protecting your information and securing your transactions. However, any half-decent casino will have SSL. To be honest, I’d say this is more of an essential requirement of any online casino than a reason to choose one over another. 

The fact that Rizk is licensed in Malta is both positive and negative. Any offshore casino carries a risk. However, players in New Zealand only have this option. Furthermore, an MGA license is by far the leading offshore option. Although it doesn’t apply to NZ players, it’s pretty good to know that it also has a licence from the UK Gambling Commission. 

The Safer Gaming tools are good. They include essential options such as time-out, exclusions, deposit, and time limits. However, safer gaming tools do not include an option for personal loss limits, which can be beneficial for controlling spending.

Mobile casino: Rizk on the go 

Online gaming has gone mobile for many players, which is why mobile casinos online are such a big deal nowadays. The Rizk mobile site offers players the same experience as they would find at the desktop site. This includes the same number of games, including the same choice of jackpot games and classic slots. 

New Zealand players can access Rizk casino from an iPhone or Android. You can choose and play games straight away from the mobile home page. As well as slots, there’s the same number of tables and live games available as there is on the main site. 

Access the main menu by clicking the menu button at the bottom of the mobile page. This launches a sidebar menu where you can navigate in the same way as you would on the desktop site. 

The mobile site is fast and easy to use. Players can still access all three customer care channels and use the FAQs and Safer Gaming sections. Rizk has not launched an app. 

Mobile users are able to access the same bonuses and promotions as users of the main site. This includes the welcome bonus and Wheel of Rizk. They can even access the site’s more unusual features, such as sports results. 

Play on devices

  • android logo
    Android
  • ios logo
    iOS
  • windows logo
    Windows
  • macos logo
    MacOS
  • linux logo
    Linux

Mobile rating

95/100 Mobile casino with plenty of games and great UX
  • Full portfolio of mobile games
  • Super easy to navigate
  • Customer care via mobile
  • No native Rizk casino app

If you like playing games from your phone, then you are in luck with Rizk. The seamless mobile site works almost identically to the main site. I’ve seen a lot of mobile casinos that do not compare to this one. 

Nearly all casinos in the gaming world offer a mobile site. However, only the best online casinos can offer the same number of games for mobile devices. That gives Rizk a massive thumbs up from the many mobile players who crave the flexibility of playing on the go and me. 

Not only can you access thousands of pokies games, including classic slots and progressive slots, but the mobile site even hosts all the same live dealer and tables at the main site. Again, a massive thumbs up from me. 

Although it’s easy to rave about the mobile casino offering from Rizk, with all its games and usability, there’s no denying that it’s a massive shame there’s no app which other competitors like Royal Vegas have. Casino apps make life easier for regular players.

This is a great mobile site where you can still claim the all-important welcome bonus and access all the other promotional features. All I ask is for an app to be launched.

Customer support: award-winning customer care 

Rizk Casino offers customers three channels of customer support, as well as an extensive FAQ section. These channels include live chat, email support, and a call-back service. All of these are available in English and for 24 hours each day. 

The live chat function is accessible by clicking on Customer Care in the sidebar menu. The typical response time is just 30 seconds. There isn’t a shortcut to live chat like at most casinos, so familiarize yourself with where it is before you play. 

It’s also possible to email the customer care team. Players can do this by sending a message to [email protected]. The customer care team aims to reply to all emails within 30 minutes to an hour. 

If you’d prefer to speak on the phone, you can click the call-back option and provide your inquiry details, plus your phone number. You will be called back within one hour by a customer care team member. 

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberCAll back feature
On-page supportFAQs

Notable awards include the EGR Operators Awards Winner for Customer Services 2014, 2016, 2017, 2018, 2019, and 2020. The Rizk online casino is also listed as one of the Top 50 Companies for Customer Service. 

Support rating

95/100 Industry-leading customer support
  • Fast live chat responses
  • Direct email provided
  • Extensive FAQ sections
  • Call-back service not 24/7
  • No live chat shortcut

There are plenty of ways to find the answer you’re looking for or to get in touch but it’s all found in one handy place on the site. Just click on the Customer Care option from the sidebar menu. I think this is really helpful, especially to new Rizk casino players. 

One thing that impressed me was the live chat and the 30-second response time. However, it’s frustrating that you can only access it through the Customer Care page. Online players will expect to find a live chat shortcut in the form of a speech bubble in the lower right corner. 

Many casinos, especially offshore ones, do not provide a direct email address to players. In my opinion, that’s what gives Rizk casino the edge and might explain all of those industry customer care awards. Email can be a really helpful way to get in touch with a tricky or sensitive inquiry, as it’s easy to track the whole conversation. 

For me, the call-back option is another reason this casino is rated so highly for customer support. However, the call-back service is not always available, and it wasn’t at the time of helping with this review.

Usability at Rizk casino: easy to find what matters 

This casino has a simple layout with good UX. Players access games from the sidebar menu and then choose more specific filters using the top menu. It’s also possible to access the Safer Gaming area, customer support, Wheel of Rizk, blog, and promotions from this menu.

Usability facts

CategoryDetails
Mobile appNo
Mobile games availabilityFull suite
Ease of navigationGood
Game filtersYes
Search functionYes
Loading speed1 sec.
UX and UI ratingGood
Other productsPoker | Bingo

To log in or sign up, players need to click on the links in the top left-hand corner of any page. Setting up an account is easy, although you will need to verify your account. Players using a VPN will not be able to set up an account or log in. 

Usability rating

85/100 Fast site, but needs more game categories
  • Great search function
  • Easy to find important info
  • Fast loading times
  • Not enough game categories
  • Can’t use a VPN

Generally speaking, I’d say the Rizk casino site has good navigation. It’s easy to find where to sign up, log in, contact the support team, and find out about safer gaming. The sidebar menu takes you to your main gaming area (e.g., live casino) whilst the top menu offers further options (e.g., roulette). 

At the bottom of the site is the menu with all the important bits, such as banking methods, licences, security, rules, and company details. One thing I really liked is that the Safer Gambling tab is found on the sidebar menu and not tucked away at the bottom like it is at some sites like Casino Kingdom.

However, this sidebar menu could do a better job of breaking up the gaming categories like at LeoVegas. Notably, there needs to be a section for table games. As it stands, Rizk casino players either click on ‘games’ or ‘live casino’. The RNG table games are spread across these two categories. 

One of the best bits of the site’s usability is the intuitive search function. Located in the top right corner, you only need to enter three letters, and the options will start appearing. This does make the process of finding your favourite table game a little easier.

Expert verdict

Overall this is an excellent casino and a good choice for NZ players looking for a fair and reputable offshore gambling site. It has a wide choice of games with plenty of exclusives and big-name software providers. 

Award-winning customer care is hard to find in the online gambling industry, but this is one area the Rizk casino really excels at. The site is also easy to use and the mobile site has everything you need. 

There are plenty of banking methods, although long withdrawal times are a frequent disappointment to players. The casino bonuses, however, are a clear benefit, most of all the exciting Wheel of Rizk and the chance of free spins. The Rizk casino bonus for new players is particularly promising; the sum may not be too hefty, but the wagering requirements are fair and the free spins are superb.

FAQs

What kind of games are offered at Rizk casino NZ?

Rizk is famous for its extensive selection of pokies, totalling over 3,000. Players can also enjoy a variety of table games, live casino games, progressive jackpot pokies, live shows, and video poker.

Is Rizk casino safe and legit?

Yes, it is. Rizk is an offshore casino, but that doesn’t mean it’s not legitimate. It is registered and operated from Malta, the European capital for online gambling. Rizk casino holds an MGA licence, the most stringent of all offshore licences. You can also judge the site’s legitimacy by the strength of the software providers, which include well-known names. The site is audited for fairness by eCOGRA. 

What kind of bonuses does Rizk casino offer in NZ?

Aside from the rewarding first-deposit bonus options and the occasional free spins, Rizk also offers a variety of other reload bonuses and seasonal promos. At the time of writing, we spotted a Double Speed Chip bonus, to speed up your loyalty levelling, as well as Drops and Wins running for slots and live casino games.

Can I play for free before joining Rizk?

Not all games are available in the free demo, and live tables are off limits, but you can still enjoy thousands of titles without spending a dollar.

How do I sign up to Rizk casino?

You may also be asked to prove your ‘source of income’. Once your documents have been verified by Rizk, and you yourself have verified your account via email, you will be able to make a deposit and start playing. 

How long do withdrawals take from Rizk casino?

E-wallet transfers can be immediate or take up to a max of 24 hours. Card transfers will take anything from two to five days to be processed, after the initial 24 hours from Rizk. Bank withdrawals will take between two and seven days to be completed. 

Who owns Rizk casino?

The company is headquartered at the Betsson Experience Centre, Ta’Xbiex Seafront,Ta’Xbiex, XBX 1027, Malta. Although it is owned and registered in Malta, players in New Zealand are legally allowed to enjoy gambling at Rizk. 

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