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Royal Vegas casino review for 2024: safety, bonuses, and more

Checked byDasha Goncharova
85/100 Expert Rating by Elena I.
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Royal Vegas is an established operator with reputable casinos across the world, but many players question whether they’re in for a royal treatment — or a royal pain. From the great payments range and generous welcome offer to the limited live selection and usavoury terms, Time2play casino connoisseurs digest the pros and cons of playing at Royal Vegas.

Pros and cons

  • Good mobile app
  • Simple site navigation
  • Industry-standard security measures
  • No over-the-phone support
  • No personal loss limits
  • Fewer games on mobile

General ratings

85 / 100 Expert Rating by Elena I
80Bonus rating
90Games rating
85Software rating
80Payments rating
95Safety rating
90Mobile rating
80Support rating
80Usability rating
How we rate?
81% Playscore based on 8 critics
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General info

Launch date 2018
Company behind Super Group

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Editor's note

This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Royal Vegas NZ bonuses: up to NZ$1,200

The Royal Vegas mobile casino offers a large welcome bonus to its new players. This casino bonus is a 100% deposit match of up to NZ$1200, split over four deposits. On each deposit, players will receive a deposit match of up to NZ$300 from the platform. 

For new players to access the first deposit bonus, they must first make a deposit. The minimum deposit is NZ$10. Additionally, Royal Vegas online casino’s sign-up bonus must be claimed within seven days of signing up on the casino site. After receiving the bonus money from Royal Vegas, players must wager it 70x before being able to cash it out.

Royal Vegas NZ players can expect to receive their welcome bonus within three hours of making their first deposits. Other bonuses available through Royal Vegas online casino are ongoing deposit bonuses, deals, special promotions, and VIP program offers. Players can expect to get bigger and better casino bonuses the longer they play with Royal Vegas. 

Overall, Royal Vegas online casino offers several casino bonus and promotion options for new and seasoned players. It is important to remember the terms and conditions associated with the Royal Vegas casino sign-up bonus, as it has to be redeemed within one week.

Bonus facts

CategoryDetails
Welcome bonus100% up to NZ$1,200
Wagering requirement70x
Bonus codeNo
Deposit bonusUp to NZ$1200
Free spinsYes
Other bonusesOn-going bonuses and promotions
VIP offersYes

Our bonus review wouldn’t be complete without mentioning Royal Vegas’s bonus wheel with daily promotions. These promotions include free spins, loyalty points, bonus credits, and match boosts. The bonus wheel is available to spin every four hours.

Bonus rating

80/100 Large welcome match bonus
  • Bonus Wheel
  • Ongoing and daily offers
  • Offers Free Spins promos
  • Claim bonus in a week
  • Very high wagering requirements

My first talking point about Royal Vegas bonuses is the welcome bonus. While this bonus offers a large deposit match, I feel it is unlikely for casual casino players to get the full benefit out of the casino bonus. Although the promotion does not require any Royal Vegas bonus codes, it does have many stipulations. 

I felt more inclined to deposit larger amounts for my first deposit than the minimum required so that I would get the most out of the bonus. I was required to wager it 70x to cash out my bonus money, which is a high wagering requirement compared to other online casinos. 

For example, Dunder has a wagering requirement of 35x, which is half that of Royal Vegas. Other competitors do offer smaller bonuses, though. The good thing is that apart from the welcome offer, Royal Vegas also provides deposit bonus offers alongside other bonuses in the VIP program. 

I find other online casino sites, such as Playzee online casino, to be more forthcoming about the promotions and bonuses offered. A downside for me as I like to be well-informed when trying a new casino. I read about the bonus wheel from other casino reviews of Royal Vegas. 

The Royal Vegas website, in my opinion, should be more forthcoming about the bonuses available to new and seasoned players. Nevertheless, I enjoyed the initial deposit bonus, and I’m sure I will continue to enjoy the ongoing deposit bonuses and free spins from the bonus wheel Royal Vegas offers. 

Overall, I gave Royal Vegas an 80/100 for their bonuses. The high wagering requirement lowered this score, much higher than its competitors. While I find the welcome offer impressive, as I previously stated, it will not be fully utilized by more casual casino players. The bonus wheel at Royal Vegas is a plus in my book and also raised overall scoring.

Games 

This casino brings a selection of games in several categories to the table: slots, tables, live casino, poker, and progressive jackpots. Some of these games are available to play using Royal Vegas no deposit bonus codes, giving players free spins without a deposit.

A small selection of Las Vegas-style games is available under the “Vegas” section on the website. The casino offers players over 700 games to choose from and mentions it is adding new games often. This selection includes live casino games, progressive jackpot slots, classic blackjack, and online pokies. 

All the games on the casino website have something for everyone, no matter your playing style. Royal Vegas also offers real money play, which will appeal to seasoned, more serious players, and a casual games section for casual players. 

At Royal Vegas casino, games bring something for all to the table. Most players will be thrilled to see their favourite games on the casino site. The pokies offer a good variety of online and mobile casino players. 

Game facts

CategoryDetails
Expert’s pickChicago Gold
Slots500+
Popular slotWild Orient
JackpotsN/A
Top jackpotNoble Sky
Table games 100
Popular table gameAtlantic City Gold
Live games40
Most streamedLive 3 Card Poker
Average RTP95.31%
Demo-play availabilityRegistered users only

As part of our review, we want to note Royal Vegas currently touts an overall progressive jackpot of over NZ$21 million on their games section. The site also offers around 500 mobile casino games. 

Game types available

  • Slots
    Slots
  • Jackpots
  • Blackjack
    Blackjack
  • Roulette
    Roulette
  • Baccarat
    Baccarat
  • Video poker
    Video poker
  • Live blackjack
    Live blackjack
  • Live roulette
    Live roulette
  • Live baccarat
    Live baccarat

Games rating

90/100 Good selection of progressive jackpots
  • High-quality games
  • Microgaming-powered pokies
  • Excellent range of table games
  • Fewer live games than competitors

From a casual player’s perspective, the game selection is good. However, the online casino site mainly features pokies (online slots). At the same time, this is not inherently a downfall in my book, players seeking a more traditional or live casino game experience may find less variety. 

Other casino reviews mention the game selection as large and an overall good selection, so it stands to say I believe most players are pleased with the number of games available to them. 

As mentioned previously, Royal Vegas offers progressive jackpot games and live dealer games, which is always a plus to see when I’m reviewing a casino. I found some of the more interesting games on the casino site to be Pharaoh Bingo and Anchor Cyberstud Poker. 

The casino provides its live dealer games through Evolution Gaming. For those like myself who are familiar with Evolution, I know these live games are of the highest quality. Good quality live games are always a plus in my book. 

Approximately 700 games are available on desktop and 500 for mobile gaming. I think this is slightly smaller than the average number of titles compared to Royal Vegas’s competitors like Woo. In my experience doing casino reviews, most casinos offer 350 games (lowest) to 4,000 games (highest), with the average number being around 1,000 to 2,000. 

Overall, for the games portion of the Royal Vegas casino review, I am giving this casino a 90/100. The progressive jackpot and live games work in Royal Vegas’s favour, upping the overall score. However, I find the number of games offered is less than average compared to competitors. Many of Royal Vegas’s close competitors have around 1,000-2,000 games at sites like Casino Tropez and JackpotCity.

Software 

The Royal Vegas casino has a clean site design and easy navigation. There’s instant play through a web browser or the Royal Vegas mobile app. Royal Vegas casino’s site can be viewed in 14 languages, making it accessible to a wide range of players. 

The Royal Vegas casino works with five game providers to deliver the 700 casino game titles currently on the site. These are NetEnt, Evolution Gaming, Red Tiger, Izugi, and Microgaming. In particular, Microgaming is known for great slot games while Evolution is for top-notch live casino games. 

The Royal Vegas site is designed to allow for quick and seamless navigation. The games section is broken up into eight categories, and the site features a search bar to look up specific titles. 

You’ll find many of Royal Vegas casino’s games having an RTP of approximately 97.4%. Some games feature RNG, and the casino also has an AI algorithm designed to suggest new titles that players may enjoy. 

Software facts

CategoryDetails
Most popular slot softwareMicrogaming
Number of software providers5
Live providers2
Most popular live softwareEvolution
Bespoke softwareNo
Download required?Yes

Royal Vegas casino brings games from 5 of the top game providers in the online casino gaming industry. These three game giants are sure to have favourite games for everyone, whether it’s slots or Royal Vegas live casino games. 

The software for Royal Vegas casino has been optimized for mobile gaming, including a dedicated Royal Vegas mobile casino app. This makes it easy for players to play games no matter where they are or what they are doing. 

Available software

Software rating

85/100 Great game providers, but too few
  • Software optimised for mobile
  • High production quality
  • Variety of providers
  • Only five providers

I found the game providers Royal Vegas casino works with to be impressive, and I trust that the games I’ll find and play will be great. However, I would like to see a few more providers tacked on to the list. 

When navigating the Royal Vegas casino site, I found it to be easy and fairly seamless. Sections were clearly labelled, and I never felt myself questioning where to find something. This isn’t to say I loved the website entirely because I didn’t. 

I found the general design and feel of the site to be clunky in terms of looks. Many of the casino’s direct competitors are updating their websites for a more modern and sleeker look like Rizk and Playzee.

Overall, I was pleased with my experience using the Royal Vegas casino site and found the software of this site to be high quality. The casino game titles featured from NetEnt, Microgaming, and Evolution Gaming were also enjoyable. 

For the software portion of my casino review, I am rating Royal Vegas casino an 85/100. There are strong points with the software and game providers, but the lack of variety with game providers is a drawback for me. Other drawbacks were the clunky site design. Competitor casinos like Wildz have, in my opinion, a smoother web design than Royal Vegas casino.

Royal Vegas casino payment methods 

The Royal Vegas casino offers players several payment methods for both depositing and withdrawing funds. These payment options are conveniently listed under the “banking” section of the Royal Vegas website. This section can be found at the top of the webpage. 

There are eight payment methods players can use to make deposits to their Royal Vegas casino accounts. These methods are Visa, Mastercard, Visa Electron, Maestro, iDebit bank transfer, Trustly bank transfer, Skrill, and Neteller. 

There are eleven casino withdrawal methods listed on Royal Vegas’s website for withdrawing funds from your account. These methods are ecoPayz, Neteller, Visa, Maestro, Cheque, Skrill, bank transfer, bank wire swift, credit cards, and debit cards.

The Royal Vegas casino includes multiple ways to transfer money to and from your Royal Vegas account. These options are comparable to other online and mobile casinos.

Payment facts

CategoryDetails
Number of payment methods10
Top paymentVisa
Minimum depositNZ$10
Maximum depositN/A
Minimum withdrawalN/A
Maximum withdrawalNZ$4,000
Average deposit timeInstant
Average withdrawal time72 hours +
Deposit feesNo fees
Withdrawal feesNZ$5 per NZ$500 for bank transfers

All deposits and withdrawals through Royal Vegas casino are safe and secure thanks to Royal Vegas’s encryption system. Players can feel confident in the site’s encryption system when entering their bank or card details. 

Royal Vegas casino also accepts payments through divisions of Visa and Mastercard, such as Visa Electron and Maestro.  

Deposit methods

  • crypto logo
    Crypto
  • flexepin logo
    Flexepin

Withdrawal methods

Payments rating

80/100 Fair number of options for deposits and withdrawals
  • Payments through e-wallets
  • Bank transfers available
  • Accepts major card providers
  • Limited payment info
  • Low max withdrawal 
  • Some fees applicable

I like the payment methods available for making deposits. Visa and Mastercard are large credit/debit providers and accessible to many players like myself. Royal Vegas casino also gives e-wallet options which is a plus as I don’t have to enter any personal financial details online. 

However, I do think these options could be expanded upon to include other popular payment methods such as Apple Pay, Google Pay, or PayPal. These are payment methods I use more often in my day-to-day transactions than Skrill or Neteller. 

As for withdrawing funds, I am not a huge fan of the NZ$4000 per week withdrawal limit. Royal Vegas casino also charges a fee for withdrawals through bank transfers. This fee is NZ$5 per every NZ$500 withdrawn. 

Royal Vegas casino states, “However, we reserve the right to pay you using the most practical way to pay. This may result in payment being made by cheque.” For me, this lowers my trust for withdrawing money as I do not want a NZ$4,000 cheque going through the post. 

My overall score for the payment section of this casino review is 80/100. The largest factor lowering the score is Royal Vegas casino’s use of cheques as a withdrawal method. Cheques can easily get lost in the mail, and the postal service takes significantly longer than other withdrawal methods.

Safety features 

The platform provides several safety features to protect its players, and these features extend further than mere encryption of personal data. Royal Vegas takes players’ security and privacy seriously, and it shows on their site. 

Users’ information is guarded through several physical and technological safeguards. These safeguards include authentication and access control, encryption, external audits, internal audits, and secure network topology. Secure network topology includes intrusion prevention and firewall systems. 

Royal Vegas’s website lists your rights as a user regarding your information. Users can email the casino and request access or deletion of any personal data or to change or update info. Afterwards, Royal Vegas casino restricts or ceases any further use of the said information.

Safety facts

CategoryDetails
Auditing sealseCOGRA
Responsible gaming sealsBeGambleAware
SSL encryption256-bit
Two-factor authenticationNot available
Ever blacklisted?No
LicencesMGA
Company behindSuper Group
Deposit, wager, time, and loss limitsNot available
Self-exclusionAvailable
Cooling-off periodAvailable

Royal Vegas casino is licensed through the Malta Gaming Authority and eCOGRA, which is in line with many other online gambling sites in NZ. The casino works closely with the Responsible Gaming Council to ensure its players do not develop a gambling addiction. It enforces responsible gaming through self-exclusion, time-outs, and deposit limits.

Licensed by

  • mga logo
    MGA

Trusted by

  • begambleaware logo
    BeGambleAware

Safety rating

95/100 Good safety and encryption practices
  • Encrypted communication
  • External and internal audits
  • Responsible gaming measures
  • No personal loss limits
  • Data collection not transparent

I believe Royal Vegas is one of, if not the best, casinos in terms of protecting users’ data. In my book, it does everything right when it comes to keeping players’ information safe and secure. 

Both external and internal audits are conducted at the Royal Vegas casino. The casino has also put advanced fraud-management software in place for further protection. Big props from me regarding fraud prevention and management. 

I appreciate and like Royal Vegas casino’s commitment to responsible gaming. Players can self-exclude or take a time-out if needed. The website also provides a questionnaire to identify problem gambling. As well, links for gambling therapy and help are listed on the website for those who may need them. 

Overall, I give Royal Vegas’s safety a 95/100. Royal Vegas offers a host of security and privacy measures, including using a fraud management system. The main downside, like any site, is that it collects users’ data and tracking technologies to learn more about the users. While I wouldn’t say I like the data collection aspect of the site, all websites do this.

Royal Vegas mobile casino

The Royal Vegas casino has optimized its website for mobile and even went a step further. Mobile players can download the Royal Vegas iOS and Android APK app. The download process for the app is quick, easy, and safe. 

Players will enjoy accessing Royal Vegas on their mobile devices just as much as they do with the desktop version. An impressive 500 of the popular desktop titles are currently available as mobile games on the Royal Vegas casino app. 

Playing Royal Vegas on mobile brings added convenience, like playing your favourite Royal Vegas slots from the couch or the coffee shop. The same great, secure payment methods available on desktop are available on mobile too. 

Mobile players can access their info and account anywhere from any device they choose. They are no longer tied to their computer and desk chairs while gaming on mobile. Players can download the app, sign in, and begin enjoying the instant play.

Royal Vegas makes mobile casino gaming easy and accessible to iOS and Android users. The Royal Vegas app can be downloaded on the Apple App Store for iOS users and Play Store for Android users.

Play on devices

  • android logo
    Android
  • ios logo
    iOS
  • windows logo
    Windows
  • macos logo
    MacOS
  • linux logo
    Linux

Mobile rating

90/100 Dedicated apps and great UX
  • Available on iOS and Android
  • Easy to use and navigate
  • Secure mobile payments
  • Fewer games than browser
  • Occasionally slower on browser

I enjoy the fact that Royal Vegas took the time to cater to the growing mobile game community. Being able to hop onto the app while I’m out and about and engage in the instant play of the hundreds of games is a plus. 

The UX for mobile is appealing and easy to navigate—always a plus for me. This is one area where I feel Royal Vegas casino sets itself apart from its competitors. Some of the most comparable online casinos to Royal Vegas do not have an app. 

I would recommend the Royal Vegas app to anyone who already loves casino gaming or mobile gaming. As I previously mentioned, when I downloaded the app, I had 500 games at my fingertips, including slots, blackjack, and poker. 

Occasionally, on mobile web browsers, the site will run slower than it does on a desktop or app. This is not ideal, but it is not a deal-breaker for me as it does not affect gameplay. 

I am rating the mobile features 90/100. Royal Vegas steps it up for mobile gamers with iOS and Android apps, secure payments, and 500 games. However, I am not giving a higher rating because mobile users do have access to fewer games than desktop users.

Customer support 

For Royal Vegas players, there are two ways to contact customer support and chat with a customer service rep: live chat or email. Royal Vegas’ live chat is 24/7 and provided through Chat Beacon. 

When you click on the live chat option, you will be taken to a new tab where you will need to provide your username, email, and first and last name. 

Email support is the other customer support option available to Royal Vegas casino players. Clicking this option will open your default email provider site or the relevant application form where you can sign in and send a message. 

The live chat customer support option provides players with the choice of chatting in real-time with a Royal Vegas casino rep. Alternatively, one can choose to communicate via email if that is more convenient. However, email communications are slower than live chat.

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberN/A
On-page supportFAQs

Royal Vegas casino provides a brief FAQ section on the website to assist users with routine or common questions about deposits, withdrawals, and how to register an account through Royal Vegas. It also provides FAQs about wealth requests. 

Support rating

80/100 Friendly, helpful support reps
  • 24/7 live chat
  • Email customer support
  • Only two options for contact
  • No phone number
  • FAQs could be improved

The Royal Vegas FAQs section helped answer common questions that popped up as I was using the website. Additionally, it gave me some extra info about topics I wasn’t looking for, such as reversing withdrawals. 

The 24/7 live chat service is always a must-have for online casinos in my book. Chatting one-on-one with a customer support person allowed me to get technical and gaming questions answered in a timely manner. 

The email support for Royal Vegas casino is standard, in my opinion. The response times were what I expected from an email support channel and best suited to be utilized by players whose questions aren’t urgent or time-sensitive. 

For my Royal Vegas casino review, I give customer support an 80/100. This score is not to say the service reps weren’t helpful—they were. I would like to see more avenues of support, preferably a phone number or even better, a 24/7 phone line.

Usability 

The Royal Vegas casino’s website is easy to navigate and find exactly what you are looking for. One of the most notable usability features is that the website is available in 14 languages, making it usable for a variety of players.

Royal Vegas casino mobile screenshot

Usability facts

CategoryDetails
Mobile appYes
Mobile games availabilityFull suite
Ease of navigationVery easy
Game filtersYes
Search functionYes
Loading speed1.5 sec
UX and UI ratingExcellent
Other productsPoker

Royal Vegas’s website allows players to not only search through the hundreds of games available by game filters, but also by title in the search bar. This will make finding your favourite games pretty easy. 

Usability rating

80/100 Simple but clunky navigation
  • Good game categorisation
  • Some filters available
  • Good user interface
  • Unintuitive navigation, especially for visitors
  • Information is difficult to find

Although this is my first visit to Royal Vegas casino’s website, I found the site to be quite easy to navigate and familiarise myself with. Also, the design of the website is fairly tame in the use of colours but is a bit clunky compared to Spin online casino.

I was impressed that I could view Royal Vegas’s website in 14 languages, and this is a big selling point for me in terms of usability. The well-planned layout of the website also shows that the operator worked hard to enhance the overall user experience. 

Royal Vegas has provided players with helpful game filters (by game type) and a search bar to look up specific game titles rather than endlessly scrolling. This also quite impressed me as it saved me time scrolling through 700 games to see if one of my favourites was on the site. 

I am rating the usability of this website at 95/100. A few points have been docked because I feel Royal Vegas casino could benefit from a sleeker designed website, but the site is incredibly easy to navigate.

Expert verdict

The Royal Vegas casino offers players a fun Las Vegas-style casino gaming experience from the comfort of their home or on the go using Royal Vegas’s mobile app. This online casino, like others, has its pros and cons. 

The main pros you will find with Royal Vegas are downloadable iOS and Android apps, 700 game titles from three of the largest game providers, high usability of the website, and advanced safety features. 

Some notable cons of Royal Vegas are no phone number for customer support, the potential of receiving withdrawn funds via cheque, fewer mobile casino games, and no personal loss limits to enforce responsible gaming for their players. All in all, this casino is a great choice for online gambling.

FAQs

How do you get free spins at Royal Vegas casino NZ?

Players can get their hands on some free spins via the casino’s promotions, tournaments, the Bonus Wheel, and loyalty rewards.

Does Royal Vegas casino have an app?

Yes. Royal Vegas has two apps on top of being optimised for mobile web browsers. It has a dedicated Android app available for download through the Play Store, and a dedicated iOS app available for download through the App Store. The Royal Vegas casino app is great for mobile casino gamers and offers 500 fun casino games like pokies, poker, roulette, and blackjack.

Do I need to download software to play at Royal Vegas?

No, you can enjoy everything the casino has to offer by accessing the website on a desktop or mobile browser. Players have the option to download a dedicated mobile app, but you can still play on the go via browser as long as you have a stable internet connection.

Is Royal Vegas casino NZ safe and legitimate?

Royal Vegas has been a part of the online casino market for some time and is MGA and eCOGRA certified. The Royal Vegas website also has countless safety and security measures implemented, such as fraud management, encryption, external audits, internal audits, firewalls, and intrusion prevention. It offers physical and technological safety measures to protect your data and personal details.

Does Royal Vegas have wagering requirements on the welcome bonus?

Yes. The welcome offer at Royal Vegas is subject to wagering requirements. The wagering requirement to cash out your bonus money is 70x. This is higher than most other online casinos, but the welcome bonus offered by Royal Vegas is quite substantial in monetary value. It is also important to note that users only have 7 days to access this bonus after signing up for an account. 

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