SlotMafia casino review
SlotMafia online casino has many games and bonuses on offer. We’re going to look at these as well as check out the different security, support and payment methods available.
- Extensive game collection
- Mobile app available
- Many ongoing bonuses
- High wagering requirements
- Unhelpful support
- Poor safety and security
Editor's note
This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
SlotMafia has a fun look and feel, kicking things off instantly with a vibe I liked. Not only that, but there were some great seaming bonuses and tons of games.
Sadly, beneath the glossy exterior lies something less pretty. The security and responsible gambling tools are shockingly poor, if non-existent. I would expect more even with a Curacao licence.
Support was abysmal. When I did reach out to find out more information, the staff member on the other end was spectacularly unhelpful leaving me no better off than when I started.
Finally, though the bonuses look good, they have very steep requirements in place. It’s almost impossible to reach those within the extremely short timeframe. Not really a good option.
Bonus
SlotMafia has a stong welcome package available to new users. It’s split over the first four deposits, and offers up to NZ$22,500 and 350 free spins if used to the maximum.
A first deposit offers 100% up to NZ$3,000 and 200 free spins. The second deposit offers 100% up to NZ$4,500, while the third is 50% up to NZ$9,000 and 150 free spins.
There are many reload bonuses offering a variety of different rewards. These include free spins and bonus cash. Cashback bonuses are offered as is a 7% bonus on any cryptocurrency deposit.
Bonus facts
Category | Details |
---|---|
Welcome bonus | Up to NZ$22,500 |
Wagering requirement | 50x |
Bonus code | N/A |
Deposit bonus | 100% up to NZ$3,000 |
No-deposit bonus | N/A |
Free spins | 350, 50x |
Other bonuses | Tuesday Reload, Thursday Reload, Saturday Reload, Extra Reload, Lucky Box, Crypto Bonus |
VIP rewards | 25-level VIP program with prize pool |
All bonuses come with terms and conditions which must be met within seven days, though for free spins it’s three. Wagering requirements are set at 50x. A minimum NZ$45 deposit is required to claim.
Bonus rating
- Big bonus offers
- Ongoing promotions availabble
- Bonuses expire after 7 days
- High wagering requirements
- High minimum deposit
There are some really big bonus potentials here. I was pleased to see a full package as the welcome offer, but you will have to deposit the maximum to really make the most of it, which is a lot.
However, matching up to NZ$22,500 is not to be sneezed at. While Stake offers 200% up to NZ$500, it’s nothing compared to SlotMafia. Okay, yes, Stake has 40x to SlotMafia’s 50x wagering requirements. But there’s not much in it.
I also really liked the fact that there were so many additional bonus options. These are continuous and offered weekly, which is a really great way to get players coming back. And, these come in reload, cashback and free spins.
Where these bonuses are not so great is in the way you can claim them. For the welcome offer, it’s a requirement of NZ$45 to get your hands on, which is quite high. Especially when Royal Panda only needs NZ$10.
The time to actually meet all the requirements is tight, too. I found there are only seven days from the day the bonus is claimed in which to use it. Three days if it’s the free spins, which isn’t much.
Games and software
SlotMafia has more than 10,000 different games available. These are spread out across a diverse collection of different game options ranging from live casino to pokies and more.
Pokies make up the main selection. There are various collections available and this means that players can choose new, SlotMafia picks, Hold and Win, Classic and more when it comes to type.
There is a section with jackpots and some small progressives available. These can be found in the specific collection or when scrolling through the main pokie collection.
Game and software facts
Category | Details |
---|---|
Total number of games | 10,000+ |
Slots | 8,000+ |
Jackpots | 1,000+ |
First-person table games | 2,300+ |
Live games | 197 |
Total number of software providers | 143 |
Live providers | 9 |
Bespoke software | No |
Average RTP | N/A |
Demo-play availability | Available |
Popular games at SlotMafia casino
There is a selection of more unusual games, too. This includes keno, bingo and some instant win scratch card games. All of this is powered by more than 140 providers.
Type of game | Expert’s pick |
---|---|
Slot | Blue Wizard |
Jackpot | Shining Crown |
First-person table | European Roulette |
Live casino game | Crazy Balls Live |
Game show | Gameshow Glory |
Game types available
Available software
Games rating
- Many live casino games
- Thousands of pokies
- Offers demo versions
- Untested providers
- Poor game organization
I am a little bit back and forth when it comes to the game selection at SlotMafia. On the one hand, it’s huge, but on the other, it’s largely from untested providers.
At the end of the day though, I can’t complain about a collection of more than 10,000 games in one place, especially when sites like Voodoo Dreams have less than 2,000.
Within each category, SlotMafia does well, and it was nice to see that just because it has slots in the title, this isn’t all that’s on offer here.
Yes, pokies are the biggest selection, but there are in excess of 1,000 jackpots too, which is massive when Neon Vegas has none. Keeping this comparison going 200+ live games are found on SlotMafia compared to 120 at NeonVegas.
While many of the games are very samey, I did enjoy the sheer number. And there are some great collections that you can sift through courtesy of the layout on SlotMafia.
Payment methods
It’s always good to have multiple options for payment methods. And SlotMafia takes this seriously with 17 different options spanning all the different payment types out there.
Players can use card, prepaid card, eWallets and cryptocurrencies at this casino. However, some of the payment methods are not eligible for bonuses, so it’s important to check this beforehand.
Across all payment methods there is a minimum deposit and withdrawal limit of NZ$20. There is no information regarding the upper end and what the maximum withdrawal is.
Payment facts
Category | Details |
---|---|
Number of payment methods | 17 |
Minimum deposit | NZ$20 |
Maximum deposit | N/A |
Minimum withdrawal | NZ$20 |
Maximum withdrawal | N/A |
Average deposit time | Instant |
Average withdrawal time | Instant to 10 working days |
Deposit fees | None |
Withdrawal fees | None |
Depending on the payment method, withdrawals can be instant in the case of crypto, but up to ten days for bank transfers. There are no fees across any transaction.
Deposit methods
Withdrawal methods
Payments rating
- Cryptocurrencies accepted
- Low minimum deposit limit
- Fast deposits
- Slow withdrawals
- No maximum transaction information
I really do love a good selection of payment methods, and this is where SlotMafia really stepped up. Basically, any option you could want in NZ is right there.
I was happy to see the relatively low NZ$20 minimum deposit limit which, while higher than the NZ$8 of ExciteWin, is definitely very acceptable and affordable for most.
However, it was annoying not to have any additional payment information available. I searched high and low, but there were no upper or maximum limits listed for either deposits or withdrawals.
I would like to know if this is a simple case of no limits like it is at Empire.io (especially as cryptocurrencies are involved), or if the upper limits are determined by VIP status.
Withdrawals are listed as being a little on the slower side. Anyone using bank transfer is going to have to wait. Crypto-users are likely to have it easy though.
Safety, transparency, and reputation
Safety should always be a player’s priority when it comes to playing at an online casino. With this in mind, SlotMafia holds a licence from Curacao and operates under this jurisdiction.
It’s also got SSL encryption protocols in place. These are to prevent third parties from accessing any player data or financial information players provide to the casino during their gaming.
Players are also required to verify their account to prove to the casino they are who they say they are. This ensures that the security goes both ways.
Safety facts
Category | Details |
---|---|
RNG auditing seals | N/A |
Responsible-gambling seals | GamCare, Gamblers Anonymous, Gambling Therapy |
Licence(s) | Curacao Gaming Control Board |
Licence number | OGL/2023/176/0095 |
SSL encryption | 128-bit |
Two-factor authentication | Available |
Ever blacklisted? | No |
Deposit, wager, time, and loss limits | Not available |
Self-exclusion | Not available |
Cooling-off period | Not available |
There are no responsible gambling tools listed on the site anywhere. Under the responsible gambling header, only links to hotlines are provided and the seals are displayed in the footer of the main page.
Licensed by
Trusted by
Safety rating
- Curacao licence
- SSL encryption protocols
- No responsible gambling tools
- No RNG seals
Again, it’s a bit of an issue when it comes to safety here on SlotMafia. I am a sticker for a good licence, and while there is one from Curacao, it doesn’t fill me with security.
This is mainly because of the lack of any proper responsible gambling tools and information. Unlike other Curacao-licenced casinos like Joo, which has a full set of responsible gambling tools, SlotMafia does not.
None are listed anywhere. In fact, I had to get in touch with the live chat to figure out if some of these options were included, and the results were not comforting.
There are options to set deposit limits and to self-exclude, but they do rely on getting in touch with the support. They will set it up on your account rather than allowing you to manage it.
Elsewhere the situation was similar to CasinoVibes with no auditing seals and a limited reputation given how new the casino is on the gambling scene. Not entirely comforting.
Customer support
Being able to get in touch with support should something go wrong is essential. The best casinos offer 24/7 support in at least one format, and at SlotMafia this is via live chat.
It is initially operated by a bot providing various click responses. But, should players need more details, they can be directed on to a real person in less than five minutes.
There is an email option, which is where players are directed for more complex queries. It’s also via the email that players can request some of the responsible gambling tools.
Support facts
Category | Details |
---|---|
Customer support availability | 24/7 |
Live chat | Yes |
[email protected] | |
Contact number | N/A |
On-page support | Help Section |
For those looking for answers without the need to get in touch, there is a Help Centre and an FAQ. Both of these list various questions that are commonly asked.
Support rating
- 24/7 support
- Sticky live chat
- Unhelpful answers
- Slow chatbot system
- Poor FAQ section
Again, there’s some good and some bad here. For instance, I did find that the support is available 24/7 and this is via the live chat which has a fast response time.
However, this is initially answered by a chat bot. And this was infuriating. It had provided answers I was forced to choose, even when none of them matched my requirements. No type bar was permitted.
I finally managed to force it to talk to a real person, something that took more than five minutes. And then, the staff member, Lana, was not that helpful, simply sending links to pages rather than answers.
In contrast, the support from BC-Game is a blast, and I wish SlotMafia offered something similar. What’s worse, I was forced to head to the chat due to the dearth of information on the site.
Unlike CryptoLeo’s comprehensive FAQ, SlotMafia barely gives any answers. There are seven questions, none of which have useful or detailed answers. It was disappointing to say the least.
Usability
SlotMafia uses its name to create a fun theme. The opening homepage features two characters that would not look out of place in the Godfather trilogy. It has a black and gold theme.

This dark theme makes it easy on the eyes. And, it’s set up cleanly and clearly allowing easy navigation across all platforms – desktop, mobile browser and mobile apps.
A simple menu along the top lists the three main areas of the casino. Within the game section are further categories and game breakdowns including various filters for games.
Usability facts
Category | Details |
---|---|
Mobile app | Yes |
Mobile games availability | Full suite |
Ease of navigation | Very good |
Game filters | Yes |
Search function | Yes |
Loading speed | 0.3 sec |
UI and UX rating | Average |
Other products | N/A |
However, the load time is a little slow and some of the games take time to get started. There is some lag between spins and rolls as well.
Usability rating
- iOS and Android apps
- Dark theme
- Mobile compatible browser
- Slow load times
- Limited game filters
First off, it’s not that easy to come by mobile casino apps for New Zealand players, so SlotMafia scored some points in this department.
I will say that the design and graphics on the homepage are a lot of fun. I like the mafia theme, and the opulence of the gold and black helps to bring this to life.
I was also a fan of the fact that the thumbnails are large for the games, and this translates well to the apps. Everything is clear and intuitive for finding your way around.
However, there is some slowness. It’s not the slowest of sites by any means, but it definitely isn’t Rizk’s more speedy one second load time. I feel this could get a bit draggy over time.
The collections as they are called on SlotMafia are a great help in whittling down the game selection. There are multiple options when you click the provider filter, more than Spin offers at any rate.
It’s also got a dark theme which is nice on the eyes. This is translated through all the platforms which is a nice way to keep the continuity.
Operator comparison
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Expert rating |
Expert rating
84
/100
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Playscore |
Playscore
76
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Bonus |
Bonus
Up to NZ$22,500 spread across 4 deposits
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Minimum deposit |
Minimum deposit
$20
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Minimum withdrawal |
Minimum withdrawal
$20
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Deposit methods |
Deposit methods
17
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Games |
Games
10,000+
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Loyalty rewards |
Loyalty rewards
no
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Visit site | Visit site | Visit site |
Slot Mafia review
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