SlotMafia casino review

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Checked byDasha G.
Throughout this SlotMafia casino review, we will be taking a look at all that’s good and bad. With a name like Mafia, you can be sure there’s a mix.

SlotMafia online casino has many games and bonuses on offer. We’re going to look at these as well as check out the different security, support and payment methods available.
Up to NZ$22,500 spread across 4 deposits
Launch date2024
Company behindHollycorn N.V.
84/ 100 Expert Rating by Elena I.
73 Bonus rating
96 Games rating
96 Software rating
84 Payments rating
74 Safety rating
79 Support rating
89 Usability rating
How we rate?
76% Playscore based on 3 critics
Pros
  • Extensive game collection
  • Mobile app available
  • Many ongoing bonuses
Cons
  • High wagering requirements
  • Unhelpful support
  • Poor safety and security

Editor's note

This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Expert verdict

SlotMafia has a fun look and feel, kicking things off instantly with a vibe I liked. Not only that, but there were some great seaming bonuses and tons of games. 

Sadly, beneath the glossy exterior lies something less pretty. The security and responsible gambling tools are shockingly poor, if non-existent. I would expect more even with a Curacao licence. 

Support was abysmal. When I did reach out to find out more information, the staff member on the other end was spectacularly unhelpful leaving me no better off than when I started. 

Finally, though the bonuses look good, they have very steep requirements in place. It’s almost impossible to reach those within the extremely short timeframe. Not really a good option.

Bonus

SlotMafia has a stong welcome package available to new users. It’s split over the first four deposits, and offers up to NZ$22,500 and 350 free spins if used to the maximum. 

A first deposit offers 100% up to NZ$3,000 and 200 free spins. The second deposit offers 100% up to NZ$4,500, while the third is 50% up to NZ$9,000 and 150 free spins. 

There are many reload bonuses offering a variety of different rewards. These include free spins and bonus cash. Cashback bonuses are offered as is a 7% bonus on any cryptocurrency deposit.

Bonus facts

CategoryDetails
Welcome bonusUp to NZ$22,500
Wagering requirement50x
Bonus codeN/A
Deposit bonus100% up to NZ$3,000
No-deposit bonusN/A
Free spins350, 50x
Other bonusesTuesday Reload, Thursday Reload, Saturday Reload, Extra Reload, Lucky Box, Crypto Bonus
VIP rewards25-level VIP program with prize pool

All bonuses come with terms and conditions which must be met within seven days, though for free spins it’s three. Wagering requirements are set at 50x. A minimum NZ$45 deposit is required to claim. 

Bonus rating

73/100 Lucrative bonuses, but must check the conditions 
  • Big bonus offers 
  • Ongoing promotions availabble
  • Bonuses expire after 7 days
  • High wagering requirements 
  • High minimum deposit 

There are some really big bonus potentials here. I was pleased to see a full package as the welcome offer, but you will have to deposit the maximum to really make the most of it, which is a lot. 

However, matching up to NZ$22,500 is not to be sneezed at. While Stake offers 200% up to NZ$500, it’s nothing compared to SlotMafia. Okay, yes, Stake has 40x to SlotMafia’s 50x wagering requirements. But there’s not much in it. 

I also really liked the fact that there were so many additional bonus options. These are continuous and offered weekly, which is a really great way to get players coming back. And, these come in reload, cashback and free spins. 

Where these bonuses are not so great is in the way you can claim them. For the welcome offer, it’s a requirement of NZ$45 to get your hands on, which is quite high. Especially when Royal Panda only needs NZ$10. 

The time to actually meet all the requirements is tight, too. I found there are only seven days from the day the bonus is claimed in which to use it. Three days if it’s the free spins, which isn’t much.

Games and software

SlotMafia has more than 10,000 different games available. These are spread out across a diverse collection of different game options ranging from live casino to pokies and more. 

Pokies make up the main selection. There are various collections available and this means that players can choose new, SlotMafia picks, Hold and Win, Classic and more when it comes to type. 

There is a section with jackpots and some small progressives available. These can be found in the specific collection or when scrolling through the main pokie collection. 

Game and software facts

CategoryDetails
Total number of games10,000+
Slots8,000+
Jackpots 1,000+
First-person table games2,300+
Live games197
Total number of software providers143
Live providers9
Bespoke softwareNo
Average RTP N/A
Demo-play availabilityAvailable

Popular games at SlotMafia casino

There is a selection of more unusual games, too. This includes keno, bingo and some instant win scratch card games. All of this is powered by more than 140 providers. 

Type of gameExpert’s pick
SlotBlue Wizard
JackpotShining Crown
First-person tableEuropean Roulette
Live casino gameCrazy Balls Live
Game showGameshow Glory

Game types available

  • Baccarat
    Baccarat
  • Bingo
    Bingo
  • Blackjack
    Blackjack
  • Craps
    Craps
  • Game Shows
    Game shows
  • Jackpot
    Jackpots
  • Keno
    Keno
  • Live Baccarat
    Live baccarat
  • Live Blackjack
    Live blackjack
  • Live Poker
    Live poker
  • Live Roulette
    Live roulette
  • Live Sicbo
    Live sic bo
  • Poker
    Poker
  • Roulette
    Roulette
  • Scratch Cards
    Scratch cards
  • Sicbo
    Sic bo
  • Slots
    Slots
  • Video Poker
    Video poker

Available software

  • Bulletproof Games
    Bulletproof games
  • Endorphina
    Endorphina
  • Evolution
    Evolution
  • Ezugi
    Ezugi
  • Fantasma Games
    Fantasma
  • Gamomat
    Gamomat
  • Hacksaw Gaming
    Hacksaw Gaming
  • Irondog Studio
    Iron Dog
  • Isoftbet
    iSoftBet
  • Kalamba Games
    Kalamba Games
  • Merkur Gaming
    Merkur Gaming
  • Nolimit City
    Nolimit City
  • Playson
    Playson
  • Quickspin
    Quickspin
  • Red Tiger
    Red Tiger Gaming
  • Reelplay
    ReelPlay
  • Reflex Gaming
    Reflex Gaming
  • Relax Gaming
    Relax Gaming
  • Silverback Gaming
    Silverback
  • Skywind Group
    Skywind Group
  • Swintt
    Swintt
  • Thunderkick
    Thunderkick
  • Yggdrasil
    Yggdrasil

Games rating

96/100 Large selection of games, but many unknown providers 
  • Many live casino games 
  • Thousands of pokies 
  • Offers demo versions 
  • Untested providers 
  • Poor game organization 

I am a little bit back and forth when it comes to the game selection at SlotMafia. On the one hand, it’s huge, but on the other, it’s largely from untested providers. 

At the end of the day though, I can’t complain about a collection of more than 10,000 games in one place, especially when sites like Voodoo Dreams have less than 2,000. 

Within each category, SlotMafia does well, and it was nice to see that just because it has slots in the title, this isn’t all that’s on offer here. 

Yes, pokies are the biggest selection, but there are in excess of 1,000 jackpots too, which is massive when Neon Vegas has none. Keeping this comparison going 200+ live games are found on SlotMafia compared to 120 at NeonVegas. 

While many of the games are very samey, I did enjoy the sheer number. And there are some great collections that you can sift through courtesy of the layout on SlotMafia. 

Payment methods

It’s always good to have multiple options for payment methods. And SlotMafia takes this seriously with 17 different options spanning all the different payment types out there. 

Players can use card, prepaid card, eWallets and cryptocurrencies at this casino. However, some of the payment methods are not eligible for bonuses, so it’s important to check this beforehand. 

Across all payment methods there is a minimum deposit and withdrawal limit of NZ$20. There is no information regarding the upper end and what the maximum withdrawal is. 

Payment facts

CategoryDetails
Number of payment methods17
Minimum depositNZ$20
Maximum depositN/A
Minimum withdrawalNZ$20
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal timeInstant to 10 working days
Deposit feesNone
Withdrawal feesNone

Depending on the payment method, withdrawals can be instant in the case of crypto, but up to ten days for bank transfers. There are no fees across any transaction. 

Deposit methods

  • Mifinity
    MiFinity
  • Bitcoin Cash
    Bitcoin Cash
  • Ethereum
    Ethereum
  • Usd Coin
    USD Coin
  • Binance
    Binance Coin
  • Dogecoin
    DOGECOIN
  • Litecoin
    Litecoin
  • Tron
    TRON

Withdrawal methods

  • Bitcoin
    Bitcoin
  • Bank Transfer
    Bank Transfer
  • Mifinity
    MiFinity
  • Bitcoin Cash
    Bitcoin Cash
  • Litecoin
    Litecoin
  • Ethereum
    Ethereum
  • Usd Coin
    USD Coin
  • Binance
    Binance Coin
  • Dogecoin
    DOGECOIN
  • Tron
    TRON

Payments rating

84/100 Multiple payment options but lacks full payment information 
  • Cryptocurrencies accepted 
  • Low minimum deposit limit 
  • Fast deposits 
  • Slow withdrawals 
  • No maximum transaction information

I really do love a good selection of payment methods, and this is where SlotMafia really stepped up. Basically, any option you could want in NZ is right there. 

I was happy to see the relatively low NZ$20 minimum deposit limit which, while higher than the NZ$8 of ExciteWin, is definitely very acceptable and affordable for most. 

However, it was annoying not to have any additional payment information available. I searched high and low, but there were no upper or maximum limits listed for either deposits or withdrawals. 

I would like to know if this is a simple case of no limits like it is at Empire.io (especially as cryptocurrencies are involved), or if the upper limits are determined by VIP status. 

Withdrawals are listed as being a little on the slower side. Anyone using bank transfer is going to have to wait. Crypto-users are likely to have it easy though. 

Safety, transparency, and reputation

Safety should always be a player’s priority when it comes to playing at an online casino. With this in mind, SlotMafia holds a licence from Curacao and operates under this jurisdiction. 

It’s also got SSL encryption protocols in place. These are to prevent third parties from accessing any player data or financial information players provide to the casino during their gaming. 

Players are also required to verify their account to prove to the casino they are who they say they are. This ensures that the security goes both ways. 

Safety facts

CategoryDetails
RNG auditing sealsN/A
Responsible-gambling sealsGamCare, Gamblers Anonymous, Gambling Therapy
Licence(s)Curacao Gaming Control Board
Licence numberOGL/2023/176/0095
SSL encryption128-bit
Two-factor authenticationAvailable
Ever blacklisted?No
Deposit, wager, time, and loss limitsNot available
Self-exclusionNot available
Cooling-off periodNot available

There are no responsible gambling tools listed on the site anywhere. Under the responsible gambling header, only links to hotlines are provided and the seals are displayed in the footer of the main page. 

Licensed by

  • Curacao Gaming Control Board
    Curacao Gaming Control Board

Trusted by

  • Gamblers Anonymous
    Gamblers Anonymous
  • Gambling Therapy
    Gambling Therapy
  • Gamcare
    GamCare

Safety rating

74/100 Low security levels and non-existent responsible gambling tools 
  • Curacao licence 
  • SSL encryption protocols 
  • No responsible gambling tools 
  • No RNG seals

Again, it’s a bit of an issue when it comes to safety here on SlotMafia. I am a sticker for a good licence, and while there is one from Curacao, it doesn’t fill me with security. 

This is mainly because of the lack of any proper responsible gambling tools and information. Unlike other Curacao-licenced casinos like Joo, which has a full set of responsible gambling tools, SlotMafia does not. 

None are listed anywhere. In fact, I had to get in touch with the live chat to figure out if some of these options were included, and the results were not comforting. 

There are options to set deposit limits and to self-exclude, but they do rely on getting in touch with the support. They will set it up on your account rather than allowing you to manage it. 

Elsewhere the situation was similar to CasinoVibes with no auditing seals and a limited reputation given how new the casino is on the gambling scene. Not entirely comforting. 

Customer support

Being able to get in touch with support should something go wrong is essential. The best casinos offer 24/7 support in at least one format, and at SlotMafia this is via live chat. 

It is initially operated by a bot providing various click responses. But, should players need more details, they can be directed on to a real person in less than five minutes. 

There is an email option, which is where players are directed for more complex queries. It’s also via the email that players can request some of the responsible gambling tools. 

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberN/A
On-page supportHelp Section

For those looking for answers without the need to get in touch, there is a Help Centre and an FAQ. Both of these list various questions that are commonly asked. 

Support rating

79/100 Standard options, but very unhelpful 
  • 24/7 support 
  • Sticky live chat
  • Unhelpful answers 
  • Slow chatbot system 
  • Poor FAQ section

Again, there’s some good and some bad here. For instance, I did find that the support is available 24/7 and this is via the live chat which has a fast response time. 

However, this is initially answered by a chat bot. And this was infuriating. It had provided answers I was forced to choose, even when none of them matched my requirements. No type bar was permitted. 

I finally managed to force it to talk to a real person, something that took more than five minutes. And then, the staff member, Lana, was not that helpful, simply sending links to pages rather than answers. 

In contrast, the support from BC-Game is a blast, and I wish SlotMafia offered something similar. What’s worse, I was forced to head to the chat due to the dearth of information on the site. 

Unlike CryptoLeo’s comprehensive FAQ, SlotMafia barely gives any answers. There are seven questions, none of which have useful or detailed answers. It was disappointing to say the least.

Usability

SlotMafia uses its name to create a fun theme. The opening homepage features two characters that would not look out of place in the Godfather trilogy. It has a black and gold theme. 

This dark theme makes it easy on the eyes. And, it’s set up cleanly and clearly allowing easy navigation across all platforms – desktop, mobile browser and mobile apps. 

A simple menu along the top lists the three main areas of the casino. Within the game section are further categories and game breakdowns including various filters for games. 

Usability facts

CategoryDetails
Mobile appYes
Mobile games availabilityFull suite
Ease of navigation Very good
Game filtersYes
Search functionYes
Loading speed0.3 sec
UI and UX ratingAverage
Other productsN/A

However, the load time is a little slow and some of the games take time to get started. There is some lag between spins and rolls as well. 

Usability rating

89/100 Solid set of usable features in a fun design 
  • iOS and Android apps 
  • Dark theme 
  • Mobile compatible browser
  • Slow load times 
  • Limited game filters

First off, it’s not that easy to come by mobile casino apps for New Zealand players, so SlotMafia scored some points in this department.

I will say that the design and graphics on the homepage are a lot of fun. I like the mafia theme, and the opulence of the gold and black helps to bring this to life. 

I was also a fan of the fact that the thumbnails are large for the games, and this translates well to the apps. Everything is clear and intuitive for finding your way around. 

However, there is some slowness. It’s not the slowest of sites by any means, but it definitely isn’t Rizk’s more speedy one second load time. I feel this could get a bit draggy over time. 

The collections as they are called on SlotMafia are a great help in whittling down the game selection. There are multiple options when you click the provider filter, more than Spin offers at any rate. 

It’s also got a dark theme which is nice on the eyes. This is translated through all the platforms which is a nice way to keep the continuity. 

Operator comparison

Slot Mafia logo
Slot Mafia
Expert rating Expert rating
84 /100
Playscore Playscore
76 %
Bonus Bonus
Up to NZ$22,500 spread across 4 deposits
Minimum deposit Minimum deposit
$20
Minimum withdrawal Minimum withdrawal
$20
Deposit methods Deposit methods
17
Games Games
10,000+
Loyalty rewards Loyalty rewards
no
Visit site Visit site Visit site

Slot Mafia review

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