VoodooDreams casino review for 2024
Whether through skill or good juju, VoodooDreams is one of New Zealand’s most esteemed online casinos. Mostly thanks to a truly one-of-a-kind loyalty programme, through which players cast spells to collect free spins, bonuses, and even cash!
The Time2play team was eager to get to this one — enjoy our in-depth review of VoodooDreams casino, its reputation, safety features, games, bonus scheme, software, and the overall unconventional, gamified experience.
Pros and cons
- Over 1,000 pokies available
- Partnered over 10 providers
- Unique branding
- Desktop site occasionally glitches
- Doesn't have a mobile app
- Somewhat complicated loyalty progression
General ratings
General info
Launch date | 2020 |
Company behind | SuprPlay Limited |
Editor's note
This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Bonuses at VoodooDreams casino
At VoodooDreams Casino, players can receive several bonuses, such as deposit bonus, bonus spins, free spins, and real cash. Most of these rewards are available in terms of Spells. Players can cast these spells in exchange for spirit points. They will receive these when they play select VoodooDreams slots and other games.
By making a first deposit, you receive a 100% VoodooDreams deposit bonus of up to NZ$1,600 to play diverse games on a tablet, phone, or desktop. You can withdraw your deposit anytime, but the bonus amount must be wagered 40 times before it becomes cash. Players may also surrender their bonus money without meeting the bonus terms.
If you prefer this option, any real money left will revert to your casino account, which can be withdrawn. However, the bonus amounts and any winnings attached will be forfeited. The wagering requirements for the free spins is also 40x the winnings amount. You can get this casino bonus by casting the Light/Dark Magic Spells or promotions, not through VoodooDreams casino bonus codes.
The VoodooDreams Casino bonus will also get you 75 free spins on games like Legacy of Dead when you deposit casting a blood magic spell. However, if the wagering requirements are unmet, all free spins winnings will be forfeited in seven days. Additionally, free spins are accessible to players who received the offer via SMS, on-site message, phone, or spells.
Bonus facts
Category | Details |
---|---|
Welcome bonus | Up to NZ$1,600 + 200 free spins |
Wagering requirement | 40 x bonus |
Bonus code | No |
Deposit bonus | Yes |
Free spins | Yes |
Other bonuses | Yes |
VIP offers | Loyalty programme |
Sometimes, the VoodooDreams Casino may credit its players’ accounts with real cash when they feel generous. Moreover, there are no requirements to be met for this bonus. While writing this casino review, we also discovered the Real Cash Free Spins Bonus. This reward comes to you by casting specific spells and must be claimed within three days.
Bonus rating
- 100% match deposit bonus
- Drops and Wins promo
- Exclusive loyalty rewards
- No bonus codes
- Bonus not newbie-friendly
In this section, I’ll give the precise reasons why I gave the VoodooDreams Casino only 80 points. Although a VoodooDreams no deposit bonus is available for fresh players, it is difficult to find and claim. However, all fresh players also get a welcome bonus of up to $1,600 and 200 free spins.
This is a good number and is similar to so many other top NZ online casinos I have encountered offering better value for the welcome deposit bonus. A case in point is the SkyCity casino, which only offers 70 free spins and up to $100 in its welcome bonus package.
Another thing I noticed while writing the casino description of VoodooDreams was its high wagering requirement. For example, competing casinos such as bet365 casino have only a 25x play-through requirement, which is a very considerate one.
Inexperienced players find 40 x and more wagering requirements intimidating. I would strongly suggest that Voodoo brings this figure down to maybe 20x. While the Spirits Points system sounds interesting, I have a different approach.
I have realized that online gamblers like things to be simple, particularly when it comes to bonuses. Things can be better for the VoodooDreams Casino if it reworks the Spirits Points formula and helps its players. Although I have to admit — I really love the concept of this operator’s rewarding online casino loyalty programme.
All that said, I find the refer-a-friend programme of this casino downright amazing. There is a reward hierarchy in this programme, which starts with 1,000 SP (spirit points) when you send email invites to five friends. Furthermore, Dreams Casino will award you 100,000 points when one of the invited friends makes a deposit.
Games: over 800 titles at VoodooDreams NZ
There are 1,130+ games in Dreams Casino, which you can find in the following categories: Slots, Top Picks, Live Games, Drops & Wins, New, Megaways, Table Games, and Arcade. Voodoo also has a separate jackpot section with games like Ozwin’s Jackpots and Sisters’ Jackpots. Should you request a withdrawal, please note the withdrawal time can stretch up to five business days.
A few games worth considering in the slots’ category are Reactoonz, Starburst, Fruit Shop, and Drill That Gold. Though a jackpot, you can also see NetEnt’s Divine Fortune in the slot area. The VoodooDreams Live Casino has 23 live games, some of which are Roulette Live, Dragon Tiger and the American Live Roulette.
There are 16 table games with the VoodooDreams Casino. Some of these are Multifire Roulette, Wheel of Winners, Boxes Dare2Win and Mines Dare2Win. The table game section also contains a few arcade titles as well.
In addition, players can try out games like Imperial Fruits, Buffalo Power, Buffalo Hold and Win, and Tasty Treats in the “TRY THESE” section. Some games in this casino, particularly online slots, have brief instructions for newbies.
Game facts
Category | Details |
---|---|
Expert’s pick | Divine Fortune |
Slots | 1,060 |
Popular slot | Starburst |
Jackpots | 29 |
Top jackpot | Mega Moolah |
Table games | 16 |
Popular table game | Multifire Roulette |
Live games | 23 |
Most streamed | Dragon Tiger |
Average RTP | 96.27% |
Demo-play availability | Yes |
VoodooDreams hosts a tournament that is completely free for players to participate. There is always a minimum of one tournament happening at all during the day. Players can easily join to play duels and collect stars.
Game types available
Games rating
- Top titles from NetEnt
- Various games available
- Slots with free spins
- Slow loading times
With 1,060 slot games available, Voodoo is a great online casino for slot lovers. Like other top online casinos in NZ, you can find top-quality slots, such as the Gonzo Quest Megaways, Starburst, and Thunderstruck II.
Other categories, like the live casino and jackpots, didn’t impress me much. I have reviewed scores of casinos, and let me tell you this; the better ones, like Woo online casino, always have more online casino games in these categories.
The table games section didn’t impress me much, either. If you enjoy the thrill of roulette and blackjack, you will feel disappointed at what you see in the VoodooDreams casino. But if you’re into these types of games, then you can take them at competitor sites such as All Slots and Royal Vegas casino.
That said, I have several kind words about this casino. First, it helps newbies get their gambling feet wet by helping them with game instructions. Here, I suggest that Voodoo also explains which games are for low-rollers. Other features impressed me while writing this review.
For example, I was fairly impressed with the Megaways gallery, which features top titles like Big Bad Wolf and Big Bass Bonanza. As a reviewer, I am floored by Voodoo’s efforts to reach out to newbies by coming up with super-friendly titles like Sugar Rush.
You might consider hanging out at the Bonus Purchase section. Here you can buy bonus features on games like White Rabbit and try to land some decent wins. Summing up, VoodooDreams has a nice game selection but room for improvement.
Software: 17 providers and studios
Since the VoodooDreams casino doesn’t list its game providers, I’ve tried to get this information myself. The VoodooDreams game providers list includes Evolution Gaming, NetEnt, Big Time Gaming, Quickspin, and Yggdrasil. Other providers are Gamesys, Wildstreak Gaming, Microgaming, All41 studios, and Just for the Win.
VoodooDreams has several other providers, such as Hacksaw Gaming, Pragmatic Play, and Games Lab. While writing this review, I spotted other providers like Playson, Play Pearls, Synot Gaming, and ELK Studios in the VoodooDreams casino.
Thus, I spotted 17 gaming providers at this online casino. I couldn’t find other leading iGaming providers like Playtech, Play’ n GO, Betsoft, Iron Dog, and Red Tiger. Many providers, such as NetEnt, Microgaming, Evolution, and Pragmatic Play, are industry leaders.
ELK Studios launched in 2013 and was the first Swedish studio with a clear goal of delivering high-quality games for mobile devices. Pragmatic Play is one of the fastest-growing iGaming providers and has built 50+ titles based on HTML5.
Software facts
Category | Details |
---|---|
Most popular slot software | Pragmatic Play |
Number of software providers | 17 |
Live providers | 3 |
Most popular live software | Evolution |
Bespoke software | No |
Download required? | No |
Hacksaw Gaming claims to be the Number 1 scratchcard – games provider in the iGaming world. Some of its top titles are Chaos Crew, The Bomb, News, and Haunted Circus. All41 is based in Estonia and has partnered with Microgaming to enter the iGaming market.
This review would be incomplete without discussing Playson. This gaming provider has supplied its titles to 18 regulated jurisdictions and beyond. Playson’s portfolio includes Book of Gold Multichance, Hand of Gold, Joker’s Coins: Hold and Win, and Diamond Wins: Hold and Win.
Available software
Software rating
- Powered by Pragmatic Play
- Lesser-known studios
- Three live providers
- Not all providers listed
- Some big names missing
Let me take you through the negatives first. No download option is available, so this deficiency might disappoint a few online gamblers. The second major flaw is that the casino doesn’t show the names of its providers in one central place.
While drafting this review, I didn’t see the name of this casino’s bespoke provider, if any. Bespoke-powered websites are easier to maintain and thus provide a better gambling experience to players through the provision of top-quality games.
I also noticed Betsoft, Play’n GO, Iron Dog, and Red Tiger missing from the software list. These providers are industry leaders and cater to a wide range of audiences. That said, I still recommend Voodoo to you.
All the software providers listed are industry leaders and have shaped the iGaming industry in many ways. Players look forward to gambling on sites powered by Microgaming, NetEnt, and Evolution Gaming.
I felt good at seeing the alternatives to Evolution Gaming in the live casino section. With Pragmatic Play and Authentic here, I am sure you will enjoy Voodoo’s live casino games to the maximum.
Payment methods: nine safe options
There are nine deposit methods at the Voodoo Dream casino. These are ecoPayz, Mastercard, NeoSurf, Neteller, paysafecard, Skrill, Visa, bank transfer, and MuchBetter.
All other deposit options are free except for Visa and Mastercard, which charge 2.5% on your deposits. All payments to the Voodoo Dream Casino are instant, and the minimum deposit is NZ$20.
However, the maximum deposit limit varies from NZ$250 (Paysafecard) to NZ$15,000. However, these figures may change due to exchange rate variations. Therefore, let’s now look at the withdrawal process at this casino.
The VoodooDreams casino withdrawal time ranges from near instant to up to 5 business days. The transfer time here means the time the money takes to reach your account since its approval by the casino.
Payment facts
Cattegory | Details |
---|---|
Number of payment methods | 9 |
Top payment | Neosurf |
Minimum deposit | NZ$20 |
Maximum deposit | NZ$10,000 |
Minimum withdrawal | NZ$20 |
Maximum withdrawal | NZ$10,000 |
Average deposit time | Instant |
Average withdrawal time | 72 hours + |
Deposit fees | No fees |
Withdrawal fees | No fees |
Sometimes, VoodooDreams might send your winnings by bank transfer (not listed above). In those cases, Voodoo would impose a charge on your payment and that charge would depend on your bank, currency, and other factors.
Trustly is a Swedish payment gateway. Founded in 2006, this financial institution lets users pay for online purchases directly from their banks without using apps or cards. Trustly is used widely in New Zealand as an effective online payment instrument.
Deposit methods
Withdrawal methods
Payments rating
- Nine payment methods to choose from
- Accepts credit/debit cards and e-wallets
- Bank transfer also available
- No crypto or PayPal
VoodooDreams could have received a 90/100 rating had it included more payment methods. Currently, it has 15 deposit methods, whereas industry leaders like Europa have 25. The former has only seven withdrawal methods, but Europa has 10.
I was disappointed not to see PayPal in this list because other NZ gambling sites have this payment gateway. However, Voodoo does very well in other departments. Not only does it have Visa and Mastercard, Voodoo also has less well-known brands like Giropay and Euteller.
Many New Zealand-based casinos work with Trustly, and I was pleasantly surprised to see this brand at Voodoo. This is a great relief to all those gamblers who prefer non-card and non-app payment options.
Many newbies don’t know whether their casinos will charge their payments. Instead, VoodooDreams has clarified everything in their banking section and terms and conditions. That meant I could check all information regarding payments before gameplay.
This gambling website reaches out to new rollers as well as gambling pros. The minimum deposit is NZ$20, which will attract several newbies to the platform. Of course, through Trustly, you can deposit NZ$1 million and play your favourite game. Finally, the VoodooDreams casino withdrawal time is within acceptable limits.
Safety features
Voodoo has an SSL certificate which means you can conduct online transactions on this site safely. Second, this gambling website has received a licence from the Government of Isle of Man and the Malta Gaming Authority for New Zealand players. However, we are unsure if the United Kingdom Gambling Commission is associated in any way.
The Voodoo website has a responsible gaming statement policy and a detailed Privacy Policy which explains how your personal data is handled. During this VoodooDreams review, we also noticed the casino offers weekly tournaments like the Drops and Wins. Each tournament usually runs for seven days (from Wednesday to Wednesday).
Players can also go through Voodoo’s Cookie Policy and find out how this casino uses cookies to deliver a superior gambling experience. Finally, Voodoo doesn’t allow players under 18 to play on its platform.
Safety facts
Category | Details |
---|---|
Auditing seals | N/A |
Responsible gaming seals | Gamblers Anonymous, Gambling Therapy, GamCare, BeGambleAware |
SSL encryption | 128-bit |
Two-factor authentication | Not available |
Ever blacklisted? | No |
Licences | MGA, Isle of Man Gambling Supervision Commission (IOM GSC) |
Company behind | SuprPlay Limited |
Deposit, wager, time, and loss limits | All available |
Self-exclusion | Available |
Cooling-off period | Available |
Should you need any help regarding gambling addiction, you may reach out to Gambling Therapy, whose website is listed on the homepage. Players can set their loss limits and exclude themselves from search results.
Licensed by
Trusted by
Safety rating
- Regulated in Isle of Man and Malta
- Solid responsible gaming policy
- Trustworthy casino
- Two-factor authentication not offered
- Company-behind info not transparent
I consider 80/100 a great score regarding safety and security, as the casino uses the latest 128-bit SSL encryption to shield all financial and personal information. This way, I’m sure no information will be shared with third parties.
Asides from the SSL encryption, this casino is licensed by a reliable body. Customers don’t have to worry about getting support whenever any issue arises. That said, Voodoo clicks all the other boxes in the safety and security area.
Furthermore, this casino has a detailed statement on safe and responsible gaming, which tells players how to avert gambling addiction. While writing VoodooDreams reviews, I also felt elated reading this casino’s Cookie and Privacy Policies.
I found a few other useful links on the Voodoo website, such as Gamcare and BeGambleAware, which establish this casino as a safe entity. To sum up, newbies shouldn’t worry while gambling on the Voodoo website.
Mobile features
At the time of writing the VoodooDreams reviews, we didn’t find any mobile app either on the Play Store or iTunes. However, this casino has a mobile website that works well with Chrome, Safari, Edge, and Firefox.
The Voodoo website has a black backdrop and a big V in neon blue taking up the top space. Players must go to the bottom of the website to access Games, Home, Bonuses and the Sign-in button.
There’s also a Magic tab at the bottom which tells you where you are placed in your game. It also tells the players the various magic modes available to them. When you sign in with this casino, a few more tabs become visible, such as Inbox and Account.
The site load time is under 2 seconds and is constant across all browsers. You can locate all the games in one central place on the screen, and they fit the screen perfectly.
It is easy to navigate the Voodoo mobile site. For example, when you click any game’s page, click the Back arrow to go back to the previous page. Finally, the Voodoo mobile casino has the same bonus offers that you find on the desktop version.
Play on devices
Mobile rating
- Quick site loading time on mobile
- Good mobile user interface
- Games are mobile-optimised
- No special mobile bonuses
- Mobile app not available
Awarding 80/100 isn’t a great score, and I will explain why. First, Voodoo doesn’t have a mobile app, which is a big letdown for many gamblers like me. I have tested many New Zealand-based gambling platforms, such as Europa and Twin, and found each has an app.
The other thing that irked me was that this casino has no mobile-specific deposit bonuses. Mobile-first being the credo of modern websites, Voodoo must have these special rewards to stay ahead of the competition.
However, to the credit of this gambling platform, it has several benefits. First, the site load time is under five seconds, and this is truly an excellent feature. Second, all games fit perfectly on the mobile screen.
Players can try more than 1,060 games on Voodoo’s mobile version. This isn’t a substantial number, but many other casinos sites in NZ (Europa, for instance), have only 400 titles. Gamblers will find 100% duplication between Voodoo’s mobile and desktop games.
Navigation is effortless on the mobile site of this casino. Gamblers can easily go back and forth on Voodoo’s mobile pages and never lose any information. To sum up, Voodoo has a good mobile platform, but several things must be fixed.
VoodooDreams customer support
This casino provides support in 12 languages. These are English, Norsk, Suomi, German, Canadian English, Japanese, Indian English, New Zealand English, Russian, Canadian French, Irish English, and Swiss French. There’s a Help tab in the top right corner of the screen.
Click this tab, and you will be taken to the Live Chat window where you can leave your message. Enter your name, email ID, and explain the issue in detail in the text box. In my case, an agent responded within 30 seconds of me dropping a message.
Please note there is no notification sound when an agent responds to you. You also don’t get your queue number in the Live Chat window. Voodoo also has a dedicated email ID for mail-based support.
Players dissatisfied with Voodoo’s services can also complain to Pardee Consulta, Voodoo’s ADR partner. Gamblers can also contact the Malta Gaming Authority or the Government of the Isle of Man for dispute resolution.
Support facts
Category | Details |
---|---|
Customer support availability | 24/7 |
Live chat | Yes |
[email protected] | |
Contact number | N/A |
On-page support | Help section |
At the time of writing, Voodoo didn’t have any FAQs section.
Support rating
- Live chat 24/7
- Live chat available
- Email-based support provided
- Bot-manned live chat
- Can’t get help before registering
Voodoo should do several things to set its customer support department right. For example, it should train its live chat agents to give detailed answers to customers’ queries. In my case, Tobias – the live agent – gave extremely short answers, which weren’t helpful at all.
There isn’t a FAQs section, which is also a major problem. Most casinos I have reviewed have detailed FAQs, which contain answers on welcome bonuses, account verification and game rules. In Voodoo’s case, I had to glean all this information from different areas of the website.
The email address isn’t helpful. I emailed this casino requesting some information, but sorry to say I haven’t received any response so far. Many first-time gamblers with Voodoo will find this frustrating. In contrast, Europa responds to all emails within 24 business hours.
That said, Voodoo is transparent about its complaint procedure format. Few casinos are as transparent as Voodoo regarding dispute resolution. In summary, I hope this casino improves its customer support function quickly.
Usability
Navigating the pages and locating your desired information on this casino is easy. However, the mobile casino experience is better than what you get on the desktop. Unlike other NZ-based gambling sites, Voodoo doesn’t save your password, so you must re-enter it each time you sign in.
Usability facts
Category | Details |
---|---|
Mobile app | No |
Mobile games availability | 90% of all games |
Ease of navigation | Easy |
Game filters | Yes |
Search function | Yes |
Loading speed | 0.4 sec. |
UX and UI rating | Good |
Other products | N/A |
The support tab is to your left on the desktop version, while it is located on the top-right on the mobile site. You can find links to Responsible Gaming, Terms and Conditions and Payment Information at the bottom part of the homepage.
Usability rating
- Good game categorisation
- Eye-catching and unique design
- Not an outdated user interface
- Desktop navigation is lacklustre
- Some text is difficult to read
- Limited information available to visitors
I apologise, but Voodoo’s desktop site doesn’t help this casino’s reputation. The left-hand panel doesn’t always work, and I could barely get around before having to register. Thankfully, the VoodooDreams casino login and the sign-up process were smooth, but that doesn’t make up for a poor visitor experience.
While Voodoo does have a game filter on the mobile site, the former doesn’t function properly. For example, this filter doesn’t say how many NetEnt games there are on the mobile site. In contrast, Europa has an excellent game-provider filter.
Another crucial flaw in the desktop site is that you can’t see the games until you sign in or register with the casino. Many fresh players will be frustrated by this deficiency as it is also absent in other top online casinos in NZ. For example, Zodiac also has this restriction.
Voodoo has tried to redeem its reputation by making its site better. You can easily see all the games without signing up and even play them. VoodooDreams must improve its desktop version for a smooth gambling experience.
Expert verdict
Voodoo is an average casino with 1,130+ games. The game selection includes slots, arcade and table games, live casino titles and jackpots. All these products come from the likes of NetEnt, Microgaming and other leading iGaming providers.
While Voodoo extends welcome bonuses to its fresh players, it delights newcomers regarding spells. These spells can grant you free spins that can be used on select games. You can pay and receive money from Voodoo through various payment options.
Voodoo’s desktop version is a great disappointment to many. On the other hand, the mobile site of this online casino is helpful and works with several browsers. This gambling platform encourages you to play responsibly and prohibits underage players from using it.
FAQs
What kind of bonuses are available at VoodooDreams NZ?
For your welcome bonus, you can expect a 100% match bonus of up to NZ$1,600 in bonus money and 200 free spins on Book of Dead.
Bonuses at Voodoo are known as spells (how fun). Spirit Magic and Blood Magic are special rewards given to players by casting spells while playing in this casino. When you cast the former, you receive a specific number of free spins. These bonus spins come when you make an online deposit. Spirit Magic, on the other hand, is the most valuable reward from Voodoo; it can fetch you cash from this gambling platform.
Is VoodooDreams a safe NZ casino?
As far as licensing and safety features go, Voodoo is a reliable option for New Zealanders. For a full list of the positives and negatives of playing at Voodoo, check out our ratings overview and what Time2play experts have to say.
How can I register at VoodooDreams?
Registering at VoodooDreams Casino is easy and only takes a few minutes. Simply go to the casino website and click on the “Sign Up” button. Fill in the registration form with your personal details (name and email ID) and choose a username and password. Once you have created an account, you can start playing casino games. Make sure to claim your welcome bonus and other casino bonuses from VoodooDreams while registering.
What kind of games are at VoodooDreams casino?
You can enjoy over 1,130 games at Dreams Casino. These include slots, jackpots, video poker, drops & wins, and table and arcade games. All these games come from leading iGaming providers, such as Yggdrasil, Big Time Gaming, Pragmatic Play, and ELK Studios. Playing games from this casino is easy and rewarding because they come with several spells like Dark Magic. Make a minimum deposit today, claim your first deposit bonus and start playing games.
Is the VoodooDreams casino available on mobile?
Voodoo has a mobile casino but doesn’t have any app. You can launch this gambling platform with a variety of browsers, such as Chrome, Safari, Edge, and Firefox. We tested Voodoo’s mobile platform with all these browsers and found consistent results. This mobile gambling site is stable in diverse environments and delivers a smooth playing experience. Besides, you’ll find that Voodoo’s mobile platform has the same games that the desktop version has.
How do I make a deposit at VoodooDreams casino?
Log in to your VoodooDreams Casino account, and click on the “Cashier” button. Select the “Deposit” option. Next, choose your preferred payment method, enter the amount you wish to deposit and click on the “Deposit” button. Your deposit will be processed, and the funds will be added to your account balance. Lastly, you can use a variety of methods to deposit and withdraw money from your account, including credit and debit cards, e-wallets, and bank transfers.
VoodooDreams casino review
Do you have any experience with this operator?