Woo casino review: one of the best operators in NZ
In a sea of casinos, finding an all-star operator can be a tale of woe. With top games, stunning design, and a mobile app that works like a charm, we were certainly wooed by Woo. Our expert’s detailed Woo casino review will walk you through the drawbacks, like higher playthrough and smaller bonuses, and tell you why they pale in comparison to Woo’s talented software partners, game tournaments, and round-the-clock rewards.
Pros and cons
- Fair wagering requirements
- Over 5 payment methods
- Generous free spins bonus
- No phone support
- No advanced filters
- Relatively small welcome bonus
General ratings
General info
| Launch date | 2020 |
| Company behind | Dama N.V. |
Editor's note
This review is based on the operator’s current offer in New Zealand. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Bonuses: Woo casino login rewards for new and existing players
The casino offers various attractive bonuses and offers. One of the bonuses that makes this site stand out is The Wheel Of Fortune. You can also play daily slot races and live races. If you have a Woo Casino bonus code, include it before placing your deposit to claim the full welcome bonus.
New players get invited to a welcome package of 200 free spins and NZ$300 spread into phases. The first deposit bonus offers 150 free spins and NZ$150 to wager on Wolf Gold. The second bonus offers 50 free spins and NZ$150 to bet on Avalon: The Lost Kingdom.
Every weekend, you can get 60 free spins and a 50% bonus of up to NZ$150 for Dig Dig Digger. To avail of this offer, you’ll have to make a deposit of NZ$25 over the weekend. However, this casino does not currently have a Woo casino free chips bonus.
Before claiming a reward or bonus, check the terms and conditions. You must double-check where you can use the bonus, how long the bonus is valid and if you need to use any Woo casino bonus codes.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | Up to NZ$300 + 200 free spins |
| Wagering requirement | 40x |
| Bonus code | WOO |
| Deposit bonus | Yes |
| Free spins | Yes |
| Other bonuses | Weekend Reload, Wheel of Fortune, Daily Slot Race |
| VIP offers | Yes |
Our Woo review also considers other bonuses, like extra prizes and loyalty programs. You may begin accumulating loyalty points as soon as you join the WOO Missions Loyalty Programme. More points can be used to advance through the ranks and levels and win additional free spins and other rewards, like Woo casino no deposit bonus codes, deposit free spins, Woo live casino offers, and more.
Bonus rating
- Nice welcome bonus
- Weekly tournaments
- No deposit bonus sometimes offered
- Wagering requirements on loyalty rewards
Woo offers many attractive offers like The Wheel Of Fortune and Daily Slot Race, which makes it stand out from another online casino like Virgin Casino, which offers 550 slots. However, you won’t find Woo Casino no deposit bonus offer on the site.
I feel the Weekend Reload offer is great as it adds to the fun of the weekend. The addition of monthly or holiday bonus offers would be a welcomed addition, in my opinion, as it would give players added incentive to play, especially during the holiday season.
Although the welcome bonuses and special offers are great, they are not as good as Betway’s NZ$1,000 welcome bonus and 50x bonus wagering. This fact prevents me from giving Woo a higher rating in this category.
The loyalty program at Woo NZ allows you to claim rewards totalling NZ$200,000! This is one of the most amazing offers I have come across, as the more missions I complete, the more rewards and bonuses I can get.
Upon making a first deposit of at least NZ$25 NZD, players will receive a 100% bonus up to NZ$150 plus 150 free spins for Wolf Gold. Players will get the first 25 free spins automatically and 25 spins a day over five days.
Promotions and the related terms and conditions should be a bit clearer. Players should also look out for a Woo casino promo code, which wasn’t easy to find, but scores a few extra points.
Games: over 3,000 titles at Woo in NZ
The library of Woo casino NZ has a wide selection of games, totalling over 3,000. In addition to slots, you can play games, including Roulette, Poker, Blackjack, and scratch games.
The critical gaming sections of the Woo Casino are Woo Choice and Bitcoin games. The options also include classic categories such as optimized live games, table games, jackpots, Roulette, and card games including blackjack, baccarat, and poker.
Games in the blackjack section include Classic Speed Blackjack 10, Blackjack VIP X, Blackjack Lobby, and Blackjack 8 – Azure. On the other hand, the poker section includes games like Joker Poker, Three Card Poker Deluxe, Caribbean Stud Poker, and Texas Hold’Em Bonus.
The platform also provides games like Aztec Magic, Elven Princesses, and Book Of Fortune. Additional jackpot games include Pirate Jackpots and Hot & Spicy Jackpots. Players may also opt for roulette, where they may choose from French, European, or American roulette, or live dealer games like Lightning Roulette.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Book of Atem |
| Slots | 1,500+ |
| Popular slot | Wolf Gold |
| Jackpots | 27 |
| Top jackpot | Pirate Jackpots |
| Table games | 300+ |
| Popular table game | Classic Speed Blackjack 10 |
| Live games | 450+ |
| Most streamed | Lightning Roulette |
| Average RTP | 97,30% |
| Demo-play availability | Yes |
The selection of pokies (online slots) available in different types of themes will definitely amaze you. NZ Woo Casino offers more than 1,500 slots and keeps on adding more slots regularly. This casino definitely scores good points in our Woo Casino review.
Game types available
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Slots
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Jackpots
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Blackjack
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Roulette
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Baccarat
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Video poker
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Live blackjack
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Live roulette
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Live baccarat
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Craps
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Keno
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Sic bo
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Scratch cards
Games rating
- Exceptional live dealer games
- Thousands of pokies
- Instant-win games
- Game categorisation unorganized
From my assessment, one of the best things about Woo Casino is the availability of games for New Zealand players. This casino offers more games than other online casinos. It offers 3000+ games, making it better than sites like Platinum Play casino, which offers 700 games, and Ruby Fortune, which offers close to 500 games.
I could find almost every type of game on the site. The site has covered you, whether it’s table games, scratch games, or slots. I’m a fan of Bitcoin games, and it’s satisfying to see that the site offers a huge variety even in this category.
However, the Woo casino platform lacks progressive jackpot slots, while other operators like Casumo offer more than 100. Therefore, it is essential to review such issues to retain more loyal users and attract new ones.
Another attractive feature of Woo casino games is the smooth spins and a good choice of games in each category. What I liked is that the games have been divided into several categories, such as live and card games, to give players more diversity.
I feel the minor disappointments of the NZ Woo casino include the lack of bingo and Keno. But overall, the game selections are much larger than other online casinos like Tropicana casino. New titles are also added every week to keep the players entertained.
In addition, you’ll find exclusive slots and Woo choice games in the library. A major disappointment is that no advanced game filters exist, so I used the search bar to find my favourite games.
Software providers: 100+ studios
This casino works with a number of software suppliers, all of which offer superior visuals and product quality. The most popular names are NetEnt, Evolution Gaming and Big Time Gaming. Average NZ casino sites have 20-25 game providers, while this casino has 100+.
The quality of games makes or breaks an online casino. NZ Woo Casino works with industry-leading gaming suppliers to offer players a mind-blowing online gambling experience. The variety in the range of software providers means a huge library of games.
The game providers featured on the platforms have a reputation for providing high-quality games across several platforms. So, you can expect to have the best gaming experience and a huge library of interesting titles on the site.
These studios have the expertise in creating casino games that can make each player’s experience memorable. There are separate providers for live games and Bitcoin games so that you can have the best gaming experience.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | NetEnt |
| Number of software providers | 113 |
| Live providers | 4 |
| Most popular live software | Pragmatic Play |
| Bespoke software | Yes |
| Download required? | Yes |
NZ Woo Casino is adding more game providers and software developers to its portfolio. New game titles are added every week to keep the players satisfied. If bespoke games are your thing, Woo Casino has you covered, especially the games from Pragmatic Play Live.
At Woo Casino, you will find software ranging from leading developers to emerging talents in the industry. This ensures a great amount of diversification in the Woo Casino online gambling collection. Players can either decide to stick with familiar games or try out games from emerging developers.
Available software
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NetEnt
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Microgaming
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Playtech
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Play'n GO
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Pragmatic Play
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Evolution
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Red Tiger Gaming
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Big Time Gaming
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Nolimit City
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Blueprint Gaming
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iSoftBet
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Push Gaming
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Playson
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Thunderkick
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1X2Gaming
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All41 Studios
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Authentic
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Betsoft
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Elk
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Ezugi
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Fantasma
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Games Lab
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Gamomat
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Hacksaw Gaming
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Iron Dog
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Quickspin
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Relax Gaming
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Yggdrasil
Software rating
- Over 100 providers
- Top-quality software
- Partners with small studios
- Few table-games
From my assessment, the inclusion of many game providers in the system ensures that many games are accessible. In addition to protecting the platform and its users against fraud, these software companies also help with risk diversification. This is the reason Woo Casino is considered one of the best casino sites in NZ.
I liked the fact that there are separate game providers for even live games and bitcoin games. For example, Pragmatic Play live powers the live games on the site. Missing game studios include RTG.
I would love to see Aristocrat games like Buffalo Grand and Flame of Olympus added to the site’s library. One area where Woo Casino NZ needs to improve is the way the games have been categorized.
A search bar is available to help you find your favourite games, but when compared to Twin casino you don’t get the option to filter the games by player rating and studio. Finding popular games to play was frustrating for me due to this.
Apart from this aspect Woo Casino stands tall with 100 software providers and 3000+ games. It’s impossible to get such a huge variety even at established and well-known online casinos such as Mr Green and bet365 casino.
Payments: 10 ways to deposit and withdraw
Woo online casino offers a wide range of payment method options. The payment methods include Bitcoin, ecoPayz, Mastercard, NeoSurf, paysafecard, Skrill, Visa, Flexepin, Maestro, and MiFinity. This makes it much better than Rich online casino, which offers only five payment methods.
Deposits are processed instantly. The minimum amount you can withdraw and deposit depends on the casino payment methods of your choosing. Woo Casino’s minimum deposit is NZ$10, and the minimum withdrawal is NZ$20. You can visit the Payments page for any additional information about the payment options.
When withdrawing money from the casino in your bank account, you will be surprised to transact with zero fee charges on most payment methods. The withdrawal time will vary depending on the payment method you choose. For example, withdrawal via Bank Transfer takes 1 to 5 banking days.
The withdrawal time is instant if you withdraw via Neo Surf, Skrill, or Dogecoin. So choose the method of withdrawal carefully. Otherwise, you might have to wait unnecessarily for a few days to get your winnings in your account.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 7 |
| Top payment | Visa |
| Minimum deposit | 10 |
| Maximum deposit | 12000 |
| Minimum withdrawal | 25 |
| Maximum withdrawal | 7000 |
| Average deposit time | Instant |
| Average withdrawal time | 48 – 72 hours |
| Deposit fees | no fees |
| Withdrawal fees | no fees |
NZ Woo Casino also accepts cryptocurrency. You can deposit Min. 0.0002 BTC and Max. Not limited through this payment option. For withdrawal via Bitcoin, the Min amount is 0.0002 BTC, and Max is 2 BTC.
You’ll need to verify your account on NZ Woo Casino before making a withdrawal or deposit. Once you receive the verification request from the site, you will get two weeks to complete the verification process.
Deposit methods
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Bitcoin
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Maestro
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MiFinity
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Flexepin
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Bitcoin Cash
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Litecoin
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Ethereum
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DOGECOIN
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Tether
Withdrawal methods
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DOGECOIN
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Tether
-
Bank Transfer
Payments rating
- 10 options to pick from
- Supports Bitcoin payments
- Fast transaction processing
- Lengthy ID verification
The convenience of financial transactions is one of the biggest concerns for online casino players. Woo Casino offers many traditional and cryptocurrency-friendly payment options that many other sites like LeoVegas casino don’t offer. I liked that you could even change the transaction currency to facilitate payment processing.
Even though making deposits is straightforward, it seems to be difficult to withdraw rewards from the site. I got frustrated by the arduous and time-consuming ID verification procedure for withdrawals.
On the other hand, most deposits are instant, and the minimum deposit is NZ$10, which aligns this site with the industry standard. It might disappoint the high rollers, as it has a maximum withdrawal amount.
A big plus goes to the withdrawal and deposit fees, as there are none on most of the payment options. Even though this is not something to hype about, some casinos insist on charging you, so Woo Casino stands tall in this aspect.
At Woo Casino, withdrawal typically takes between 2-5 business days. This might be annoying for a few players, but I can assure you that most operators, including bet365 and Wildz take the same time for withdrawal. So you don’t need to worry about this aspect!
Security and safety at Woo Casino NZ
The Woo Casino is regulated and licensed by Curaçao – which also conducts revenue and game audits to ensure everything on the site is above board. The site has put in place various practices to support these regulations.
If you know you can have certain gambling issues, or you don’t know how much you want to spend while playing, you can exclude yourself from gambling with the self-exclusion feature. You can activate the self-exclusion measures by contacting the Support Service.
Player protection is important at NZ Woo Casino to assist players with compulsive gambling. You can unsubscribe from promotions, set a cooling-off period, or define your maximum deposit amount to play safely at the site.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | iTechLab |
| Responsible gaming seals | GamCare |
| SSL encryption | 128-bit |
| Two-factor authentication | Available |
| Ever blacklisted? | No |
| Licences | Curacao Gaming Control Board |
| Company behind | Dama N.V. |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
The games at Woo Casino have been tested for fairness. When you play on the site, your funds and data are safe as the site uses SSL encryption. Also, if you feel you may have any gambling issues, you can find a direct link to the site’s responsible gambling page.
Licensed by
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Curacao Gaming Control Board
Trusted by
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Gamblers Anonymous
-
GamCare
Safety rating
- Has all standard safety features
- Dedicated patron protection page
- Regulated and encrypted
- Safety info could be transparent
I cannot suspect the security of NZ Woo Casino. It is licensed and regulated and supports safe gambling practices. The site has clear terms and conditions and has a dedicated patron protection page. It is perfectly safe and legal to use.
Another plus point is the site’s responsible gaming page – where you can find information on the different safety tools. When I visited the page, I could easily find information about how to self-exclude and how to set deposit limits.
I also like that NZ Woo Casino has received positive reviews on the internet regarding its safety parameters and fairness. When registering an account, players must provide their social security number to prevent fraud and underage gambling.
The limited information on Random Number Generators prevents the casino from getting a perfect score. They don’t explain how each game’s payout percentage has been tested. This is a big loophole!
Mobile: a gambling experience on the go
You can access the NZ Woo mobile casino using a browser on your device. It works great with iOS and Android devices and is fully optimized. With an easy-to-use menu, the players can jump to popular categories: payment, games, jackpots, and promotions.
When playing using the browser, you’ll need a stable internet connection. You can access most of the titles on the mobile version of the site, which means you can enjoy your favourite games no matter where you are.
As far as the interface is concerned, you’ll find a similar layout on the mobile app as the desktop version. Woo Casino has a dedicated mobile app for NZ players. The mobile app is optimised fully for in-browser play.
Simply open your browser on your device, load up the NZ Woo Casino site, register or log in, and select your favourite game. Get ready to cozy up with your mobile phone while sitting on the porch, lying in bed, or at the kitchen table!
The casino exceeds customers’ expectations with a unique collection of mobile live games, jackpots, scratch games, table games, and pokies. Players can also claim cool promotional deals while playing on their mobile phones.
Play on devices
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Android
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iOS
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Windows
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MacOS
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Linux
Mobile rating
- Easy-to-use app
- Mobile-compatible slot games
- Great user interface
- Occasional glitches
Woo Casino has a dedicated app for NZ players. The app is excellent, with minor issues spoiling its speed. The tablet and phone apps operate like the website. While using the app, I did not have to face any huge issues.
The interface may be the same as the desktop version, but it feels more user-friendly on mobile. The game categories can be explored easily on the mobile version. In my experience, scrolling through the titles feels much smoother on the phone.
So, how does the NZ Woo Casino app compare to the leading mobile casinos? It does quite well in this aspect! You’ll find fewer tables in the live casino section than other operators, but it still offers a much better game selection on its mobile app than other casinos.
The casino app also offers free demo versions of the best games – while keeping technical glitches and errors to a minimum. It can be frustrating to download an app if the download procedure is time-consuming. But I could download the Woo Casino app on my phone within seconds.
Just like any other app, you may experience occasional glitches. I experienced a few glitches when playing Roulette, but only rarely. So you don’t need to worry about this aspect. The site is dedicated to helping you play on the go.
Customer support
Woo online casino offers a good support system. The two support channels available are email support and live chat. Unfortunately, there is no phone support option which makes it lag behind sites like Casino.com.
The site is way ahead of the industry standards regarding support response time. A live support agent will assist you with your issues and questions within minutes. They are supportive and friendly.
They’ll consult their seniors if they don’t know how to answer your query. This may be time-consuming, and you might have to wait a few minutes to get your answer. But it won’t bother you if you’re worried about the authenticity of the information.
Furthermore, the chat support agents are experienced, well-trained, polite, and professional. And with a help center with detailed FAQs on common questions, Woo Casino has most of your issues sorted.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | N/A |
| On-page support | FAQs |
The best thing is that the live chat option is available 24/7. You can also email the Woo casino support team if you want a detailed answer to any question. The Email response time is average.
Support rating
- Support available to non-registered players
- Brilliant live chat support
- Fast response times
- No over-the-phone support
Compared to leading names like King Billy casino and Lucky Nugget, Woo is definitely on par, as it offers 24/7 live chat support. I was impressed with the response time of the chat support option. On many other sites like FanDuel, I got horrible customer service.
I like that the live chat support helps you even if you have not registered on the site. NZ players who want to research the bonuses or available casino games before signing up can benefit from this aspect.
However, I wouldn’t say I like that the casino doesn’t offer a phone support option. This can be problematic for the players who want to speak directly with the support team and resolve their issues.
There is email support, but you have to wait longer for a response. Apart from this, the support agents were polite, friendly, and read like native English speakers. I was surprised by the chat option in the site’s bottom right corner.
Usability
NZ Woo Casino gets the perfect score when it comes to usability. The user experience at the site is on par with the rest of the NZ market. It offers easy navigation and registration. You’ll take a few minutes to complete the signup process.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Yes |
| Mobile games availability | 90% of all games |
| Ease of navigation | Good |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 2.2 sec. |
| UX and UI rating | Good |
| Other products | Poker | Bingo |
It’s exceptionally easy for the players to claim their welcome bonus. They just need to opt in. The gamblers can withdraw and deposit with relative ease on both mobile and desktop. The website also comes with a search option.
Usability rating
- Excellent interface design
- Can sort games by providers
- Simple registration process
- Website loading slow speed
- Filters are relatively basic
Browsing the NZ Woo Casino site is seamless, both on the app and desktop, and the ease of use is definitely off the charts. From the Woo casino homepage to payments pages and responsible gambling tools, the site offers an excellent user interface and experience.
I love the design and vibrant colours, but I feel the interface needs to be improved as the players are unable to filter their favourite games by theme, rating, game studio, max payout, or RTP. Thankfully, you can use the search bar to find the games.
The search bar is easy to use, and I didn’t encounter many glitches. I found that some demo versions of the popular games didn’t work. The website’s loading speed is also average, as I had mixed results when visiting.
Finally, the NZ Woo Casino login registration process is easy to find, simple and quick. I also got no loading problems, errors or crashes during the sign-up process.
Expert verdict
The NZ Woo Casino is safe and fair and rates amongst the best casinos in New Zealand. It has a smaller welcome bonus than some other operators, but the site makes up for this by charging no withdrawal and deposit fees on most payment options.
Keep in mind, though, that a 40x wagering requirement is applicable on the bonuses before you can cash out your winnings, even some that are claimed through Woo casino bonus codes. You can make a real money bet on various games like live dealer tables and slots without any hassle.
So, should you play at Woo? It’s worth a shot. This casino is not perfect, but there’s a lot you’ll like about it. We hope that our Woo Casino review will help you make the right decision!
FAQs
Does Woo casino have a VIP or loyalty programme?
Yes, Woo’s VIP programme is structured into ‘missions’, for which every player qualifies as soon as they start playing at Woo. The player’s level increases with every bet placed, and loyalty points are referred to as CPs.
For every NZ$15, you would earn one CP, which you can turn in for free spins or cash. The maximum number of obtainable free spins is 125, and the top cash prize you can snag is a whopping NZ$150,000. One downside is that all rewards come with a 3x wagering requirement.
Does Woo casino have a mobile app?
Yes, players can download the native mobile app directly from the Woo website. The download button is found on the left sidebar, directly below ‘Tournaments’.
Is Woo casino trustworthy?
Woo, like most online casinos, is safe and secure to play. It is licensed and regulated by Curaçao and offers an exceptional gambling experience to the players. Furthermore, it follows safe gambling practices and has a dedicated patron protection page. When you play on the site, your money and data are safe as the site uses SSL encryption. Your personal details will not be leaked by the site.
What are the different types of Woo casino bonuses?
Woo offers various attractive bonuses to attract both newcomers as well as regular players. The new players can take advantage of the Woo casino deposit bonuses. The welcome package offers 200 FREE SPINS + NZ$300.
There are also bonuses like Woo Missions and daily slot races. Weekend Reload is one of the most amazing offers wherein you get 60 free spins and bonus money of up to NZ$150 for Dig Dig Digger by making a deposit of NZ$25 over the weekend.
Additionally, players can come across a Woo deposit bonus code once in a while, as part of a promo, gift, or loyalty rewards.
What casino games can you play at Woo casino?
Woo features a wide range of games on which you can wager real money. You can play games like pokies (slot games), roulette, jackpot, and live casino games. The site also offers games like Elven Princesses, Aztec Magic, Book Of Fortune, Live Speed Roulette, live poker tables, progressive jackpots, and a range of video slots.
What makes Woo Casino’s website unique?
Woo casino website offers an exceptional gaming experience to gamblers. From multiple payment options to amazing promotions and a user-friendly interface to excellent customer support, Woo has everything that you expect from a top-rated casino site. It also follows safe gambling practices and is fully licensed and regulated to offer you a satisfactory gambling experience. The variety of games on offer makes it stand out from other casino sites.
Do I need to open a Woo casino account to play?
Yes, you must open a Woo account to play your favourite games on the site. The registration process is quite easy; you won’t have to fill in complex forms to complete the sign-up process. To open an account, enter the required information and click the ‘Sign Up’ button. Once you’ve completed the process, you’ll receive a confirmation email with a verification link. You need to verify your email address by clicking on that link. Start playing once your Woo account has been verified.
Operator comparison
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|---|---|---|---|
| Expert rating |
Expert rating
91
/100
|
/100
|
/100
|
| Playscore |
Playscore
90
%
|
%
|
%
|
| Bonus |
Bonus
Up to NZ$300 + 200 free spins
|
|
|
| Minimum deposit |
Minimum deposit
$10
|
|
|
| Minimum withdrawal |
Minimum withdrawal
$25
|
|
|
| Deposit methods |
Deposit methods
18
|
|
|
| Games |
Games
3,000+
|
|
|
| Loyalty rewards |
Loyalty rewards
no
|
|
|
| Visit site | Visit site | Visit site |
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Woo casino review
Do you have any experience with this operator?
