Fortune Coins casino review: sweepstakes in Canada
Discover a new way to enjoy casino gaming at Fortune Coins casino, one of Canada’s leading online sweepstakes platforms.
No purchase is necessary to participate — our sweeps-savvy casino crackerjack explains how you can get your hands on free coins and redeem prizes.
We’ll cover the Fortune Coins games library (including one-of-a-kind Fish Games), safety, sweeps rules, and payment options for quick and simple withdrawals.
Operator highlights
- Daily and Mystery rewards
- Quick processing times
- All provinces except ON, QC
Pros and cons
- No purchase to enter sweepstakes
- Regular contests and giveaways
- Cross-platform compatibility
- Very limited selection of games
- No native app
- Limited website usability
General ratings
How we rate?
Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.
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What is our Playscore?
The Playscore represents the average rating according to top critic sites for a given gambling operator.
Learn moreGeneral info
| Launch date | 16/04/2022 |
| Company behind | Social Gaming LTD |
Editor's note
This review is based on the operator’s current offer in Canada*. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
*Fortune Coins is available across all Canadian provinces except Ontario and Quebec.
How to play at Fortune Coins sweepstakes casino
To play, players must reside in Canada (all provinces except Ontario and Quebec), be at least 19 years of age, and have a verified Fortune Coins account.
Fortune Coins casino is one of the few sweepstakes casinos in Canada, which are online gaming sites that offer a unique way to experience casino-style games. Rather than betting traditional currency, you can play with virtual currency obtained when signing up, claiming daily rewards, joining on-site activities, and through occasional special offers. The best part? You don’t have to make a purchase to play!
At Fortune Coins casino, this virtual currency is called Fortune Coins. Players collect Fortune Coins and use them to enter drawings for cash prizes and redeem rewards. Players can also obtain (or purchase) Gold Coins at this casino — another currency that can be used to play games and get Fortune Coins; however, Gold Coins cannot be used to redeem cash prizes, in-kind rewards, or enter sweepstakes. Neither currency carries real-money value.
Getting started is simple, but will require some time. To participate, players need to post a handwritten letter to Fortune Coins casino requesting Fortune Coins (instructions can be found on the operator’s site), and hang tight until the Fortune Coins are credited. At the time of writing, players can claim 500 coins for free.
Games: over 50 titles to choose from
Fortune Coins is an online sweepstakes casino offering a small, but high-quality selection of games for your entertainment. This sweepstakes casino features a total of just over 50 different games, with 46 slots and a handful of jackpot games, video poker, keno, and in-house exclusives.
Unfortunately, there are no live casino games at this time, and popular table games (like roulette and baccarat) are also missing from this operator’s portfolio.
There is no demo mode on Fortune Coins slots, but players can get their hands on in-game information simply by clicking the game’s thumbnail. The detailed overview covers paylines, game themes, special features, and other tidbits.
| Expert’s pick | Candy Keno |
| Slots total | 46 |
| Popular slot | Lucky Panda |
| Jackpots total | 3 |
| Top jackpot | Freaky Tiki |
| Table games total | 3 |
| Popular table game | Joker Poker |
| Live games total | N/A |
| Most streamed | N/A |
To play, you will need to register and log in, and have sufficient Gold Coins to play. Keep in mind that this is a currency that differs from Fortune Coins, which are used only for sweepstakes and redeeming real-money prizes.
Players do not have to purchase Fortune Coins and Gold Coins or play games. New players can get 500 Fortune Coins with no strings attached, and both currencies can be obtained for free on the platform through various activities.
Games rating
- Over 50 casino games to choose from
- Offers progressive jackpots and keno
- No roulette or baccarat
- No live casino games or shows
- Relatively high minimum bets on many games
At first glance, a smidge over 50 games is a far cry from what real-money online casinos can offer. But as far as sweepstakes sites in Canada go, Fortune Coins casino games are nothing to scoff at.
Most of the casino’s portfolio is devoted to online slots, with a small selection of jackpot games. I found the variety of themes quite good, scratching the itch no matter which genre you prefer.
Something that stood out to me was Emily’s Treasure, a one-of-a-kind Fish Game available only at Fortune Coins. It’s an arcade-style, fish-catching game that’s packed with gamified action and I haven’t seen anything like it before. That merits a few extra points to the rating, and I’m sure you’ll enjoy it as much as I have.
As for the downsides, there were a few things that stood out. First, the absence of table games like roulette and baccarat was sorely felt. Second, there are no live casino games — the norm for sweepstake casino sites, but I’ve seen it done and would love to see live additions to Fortune Coins’ library.
Lastly, there are no demos. Sure, I got to play without dipping into my wallet, but I’d really like to understand what I’m doing — which is something many new players would appreciate, since a good chunk of the games on offer are unique.
Overall, I think Fortune Coins casino offers great game choices and is competitive with other sweepstake casinos. That’s a small but growing number of hits, but I expect Fortune Coins to grow their portfolio in line with the market’s sweeps expansion.
Software: two stellar providers
Fortune Coins casino in Canada has games from only two providers but is built on a promise to add many more. For now, players can enjoy titles from Barcrest and Endorphina, two renowned industry players known for great production quality, variety, and overall excellent gameplay.
Software facts
| Most used | Barcrest |
| Total providers | 2 |
| Live providers | N/A |
| Bespoke software | No |
| Download | No |
Players can also experience Fortune Coins’ own take on casino gaming, with exclusive titles backed by in-house software.
Available software
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Barcrest
-
Endorphina
Software rating
- Reputable software providers
- Polished production quality
- Would benefit from a more diverse range of software
As far as the available software goes, there’s lots to love. The production quality is stellar, the variety of themes and genres shines just as bright, and Fortune Coins’ in-house software is bursting with potential — especially when it comes to gamifying classics to offer players a new and innovative way to enjoy casino gaming.
But it goes without saying that two software providers is simply too few to compete with the variety that other key players can offer. Without names like Microgaming and NetEnt, there’s plenty of room to improve.
This negative serves as a positive for Fortune Coins, in a way. Real-money casinos tend to cycle through the same group of familiar providers; Fortune Coins offers a limited, but refreshing game selection from providers that are rarely seen elsewhere.
Payments: four popular banking methods
Fortune Coins casino is a sweepstakes casino, which means you don’t have to fork up any cash to play. Instead of real cash, Fortune Coins uses virtual currency (Gold Coins) to play games and another currency (Fortune Coins) to redeem prizes.
Both currencies can be obtained for free via various methods, such as getting free coins when mailing in a handwritten request, but players may wish to top up their virtual wallet with a few extra coins and withdraw rewards. To do so, Fortune Coins casino offers several payment options, including Mastercard, Visa, eCheck, and bank transfer.
Payment facts
| No. of payments | 4 |
| Top payment | Bank Transfer |
| Minimum deposit | C$1 |
| Maximum deposit | N/A |
| Minimum withdrawal | C$50 |
| Maximum withdrawal | C$5000 |
| Average deposit time | Instant |
| Average withdrawal time | 72 hours + |
| Average deposit fees | No fees |
| Average withdrawal fees | No fees |
The deposit limits are more than reasonable, with deposits starting at C$0.99. Similar to how some microtransactions work in video games, players can purchase package deals to qualify for extra Fortune Coins.
Payments rating
- Low deposit and withdrawal amounts
- Fast Visa and Mastercard transactions
- Payment policies are transparent
- Doesn't accept e-wallets
When it comes to payment methods, I was a bit disappointed to see that there are only four options: Mastercard, Visa, eCheck, and bank transfer. This is below industry average, as many other online sweeps casinos offer more than four methods of payment. Since online casino gaming in Canada is still in its infancy, I’ll take the four.
The upside is that players don’t even need to make a deposit to try out this sweeps casino, so it’s likely that payments won’t ever be a concern to you. However, if you do choose to purchase additional Gold Coins to set some reels on fire, then you’ll be just as pleased as I was to find the minimum deposit sitting at a low C$0.99. Few Canadian casinos can beat that!
For deposits and withdrawals, Fortune Coins offers secure and reliable payment methods, known and trusted by many. Even though the range of options is limited, compared to other online sweepstakes casinos in Canada the low minimum deposit and the ability to play at the casino for free make Fortune Coins a great choice.
Safety
Fortune Coins’ legal standing differs from your run-of-the-mill online casinos; since no purchases are necessary, there is no dedicated regulatory body (with the exception of Quebec, where the law differs).
But that doesn’t mean it’s a free for all; Fortune Coins still abides by industry’s gambling standards, and all games are subject to frequent auditing and RNG testing. This ensures that all outcomes on games of chance, even when played for free, are random and fair.
Fortune Coins casino also uses 256-bit SSL encryption to safeguard the players’ data, and players have access to an array of responsible gaming tools, including loss limits and self-exclusion.
Safety facts
| Auditing seals | N/A |
| Responsible gaming seals | Responsible Gaming Foundation |
| SSL encryption | 256-bit SSL |
| 2-step authentication | N/A |
| Ever blacklisted? | no |
| Licences | N/A |
| Company behind | Social Gaming LTD |
| Personal loss limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
Players will need to verify their identity and age (19+) before they can make a deposit or redeem Fortune Coins or real cash prizes. Expect a request to submit a handful of Know Your Customer (KYC) documents, such as a government-issued ID, proof of address, and a bank statement.
Players will be notified once the documents are processed; then, they’ll be able to purchase Gold Coins and redeem rewards.
Trusted by
-
Responsible Gaming Foundation
Safety rating
- Personal and account limits
- 256-bit encryption
- Audited for RNG fairness
- No RTP information available
Few complaints here! Despite the lack of regulatory oversight and licensing, Fortune Coins casino goes above and beyond to ensure all players can enjoy responsible play in a safe and secure setting.
Encryption is on par with industry’s best, all games are regularly vetted for fairness, and the operator has strict KYC policies. Knowing that Fortune Coins stands by responsible and fair play puts my mind at ease.
The one downside I’ve spotted, even though I played using free coins, was that none of the games that interested me displayed any payout or volatility information on their landing pages. I know that the RNG auditing is relatively strict, but I’d like to be able to judge variance for myself.
All in all, Fortune Coins casino is a safe choice that stands up to player and critic scrutiny well — reviews lean positive (and heavily so), with praise for diligence and attentiveness to security.
Mobile
The Fortune Coins casino in Canada does not offer a native mobile app, but players who prefer gaming on the go can enjoy the best of the desktop site in a web-app format, perfectly optimized for mobile use.
The mobile platform features the same layout and colour scheme, with a simple navigation menu for intuitive browsing. Compatible with iOS and Android operating systems, Fortune Coins offers a well-rounded mobile gaming experience on smartphones and tablets.
Mobile facts
| Native app | No |
| Mobile browser access | Google Chrome | Safari |
| Mobile games | 50+ |
| Top mobile game | Hot 777 |
| Live mobile games | N/A |
| Moble Ux | Good |
The entire Fortune Coins games library is compatible with mobile play. Players can enjoy all Fortune Coins games, including slots, progressive jackpot games, video poker, and keno.
Play on these devices
-
Android
-
iOS
-
Windows
-
MacOS
Mobile rating
- Intuitive mobile interface
- Compatible with multiple browsers
- No native app
- Players may experience glitches on some devices
Although there is no Fortune Coins app, I have no qualms about it. The mobile layout and design are mirror copies of what you get on desktop, and I found the navigation and overall experience to be more enjoyable on my phone and tablet.
Laser-focused on mobile play, Fortune Coins casino offers its entire game portfolio in a mobile-friendly format. I’d say it’s a must, given such a small library of games, but a pleasant surprise nonetheless.
Overall, my impressions are positive. It’s a relatively small site, so navigation posed no trouble — but the enlarged icons and pinned menu show the operator’s attentiveness to improved usability on smaller screens. In fact, I prefer the mobile navigation; it features more useful links that are easier to see than on desktop.
One negative for me was the presence of occasional glitches on my iPad (my preferred way to play). Granted, it’s an outdated model in dire need of an upgrade, but players report experiencing similar problems on other devices, specifically older Android smartphones like the Moto G Pure.
Customer support at Fortune Coins casino
Players can contact support or get assistance via the Fortune Coins Help Centre, accessed by clicking on ‘Contact Us’ in the footer or header. There, players have the option to browse through the Knowledge Base or to submit a ticket through the provided web form.
All queries are processed during business hours, but the operator has a strong presence on various social media platforms as well. The Fortune Coins facebook page, for instance, is frequented by the support team to lend a helping hand when needed.
Support facts
| Customer support availability | Office hours |
| Live chat | N/A |
| Webform | |
| Contact number | N/A |
| On-page support | FAQs & Help section |
The Knowledge Base comprises frequently asked questions (FAQs), articles on relevant topics, and a record of known issues and bugs.
The FAQs are extensive and answer most queries that players may have; alternatively, the ticket-based web form can be used for transaction-specific help or other issues. Responses and resolutions will be received via email.
Support rating
- Great FAQ and Knowledge Base
- Detailed responses, guides, and relevant articles
- Only one method of contacting support
- No live chat
Unfortunately, I found customer support at Fortune Coins casino to be lacking in two major ways. First, there’s no live chat — these days, seeing a casino without live chat is a rarity. Right off the bat, I know that any issues I may have will have to be tabled until support can get around to my ticket, which can take several days.
Second, there is no phone number that I could find, and the support email took some digging to find. Fortune Coins casino would do well to feature contact information more prominently; knowing there’s more than one way to get help is something new players would find reassuring.
Despite these limitations, what earned Fortune Coins a few extra points in my book is their public record of known bugs and glitches, raised by fellow players. That level of transparency is greatly appreciated; I knew exactly what I was getting into and what to do or expect in case I ran into trouble.
Another massive positive is the depth of coverage in the FAQs and articles. From a reviewer’s and player’s perspective, I found everything I needed (and then some). It looks like Fortune Coins intends to expand the Knowledge Base even further, and that’s something I am definitely looking forward to.
Usability
Fortune Coins offers simple platform usability and functionality, with quick loading times and cross-platform compatibility.
The registration process is straightforward and fast as well, and players will find the site’s responsive design easy to adjust to. Loading times vary depending on the device used, but expect to get to the action in under five seconds.
Usability facts
| Ease of navigation | Simple |
| Game filters | Yes |
| Search function | No |
| Loading speed | 3.0 |
| Web UX | Neutral |
| Other products | N/A |
Your first usability impressions will flow in during the registration process, which is quick and straightforward. All you need is to input your name, email, and a few other details, but keep in mind that additional documentation may be requested.
Usability rating
- Simple sign-up process
- Fast loading times
- No search bar and limited navigation
- Some information is difficult to find
Simplicity is great when done right; in Fortune Coins’ case, the bare-bones approach left both positive and negative impressions.
The design is a cacophony of colours and fonts, with too much variety crammed into a limited space. Everything stands out, but in a way that hinders usability — each section begging for your attention, but ultimately coming off as cluttered.
The navigation also lacks in some regards. Granted, this is definitely a mobile-first website, but my options shouldn’t be so limited. I felt like I had to roll up my sleeves and get to digging if I wanted to learn more about the casino.
Similarly, the lack of a search function and comprehensive filters didn’t hinder my browsing experience, given the small portfolio, but additional filters (like themes or providers) should be on the roadmap if more games are added. Sadly, I also ran into a few interface glitches and errors, but all were known bugs with solutions in development.
But let’s not overlook the positives! Overall, the theme is engaging and fun, and everything that matters most — games and sweepstakes info — is easily accessible and prominently featured. I’ve docked a few points for the factors above, but Fortune Coins’ platform is far from the many sub-par sweeps sites I’ve seen; on the contrary, it comfortably sits as one of the best sweeps operators in Canada in that regard, and certainly one I will be returning to.
Expert verdict
All in all, I’m impressed with the quality of the sweepstake offer at Fortune Coins casino. Sure, there could be a few improvements, but Fortune Coins remains my go-to sweeps casino and one I can confidently recommend.
There are just over 50 games to choose from, covering slots, video poker, jackpots, and even keno. The most distinguishing title in the operator’s portfolio is Emily’s Treasure, a ‘Fish Game’ with one-of-a-kind multiplayer gameplay that won me over rather quickly.
As with all sweepstake sites, no purchase is necessary to play, as players can get free Fortune and Gold Coins. These coins are obtained through multiple ways, like mailing in a handwritten request, claiming a log-in reward, participating in on-site events, or inviting your friends to play. While you can win real cash prizes and withdraw your rewards, Fortune Coins is a social casino first and foremost.
In terms of overall usability, mobile compatibility, and support, you’re in for a smooth experience. Although there is no Fortune Coins app, the website is designed with mobile in mind, so you won’t have to worry about cross-platform compatibility. In fact, the casino’s entire game portfolio is available on mobile devices.
I think support can be improved with the addition of a live chat, and the design could use a fresher and more uniform look. Other than these small hiccups, Fortune Coins ticks all the boxes: diligence in KYC procedures, 256-bit SSL encryption, good range of trusted payment providers, great games, and plenty of ways to play for free.
FAQs
How does Fortune Coins sweepstakes casino work?
The Fortune Coins sweeps model gives players a chance to obtain or win free coins (Fortune Coins and Gold Coins) that can be used to play games and redeem prizes. No purchase is necessary to participate; new players can claim a batch of free coins by mailing in a handwritten request.
Can I win real money at Fortune Coins casino?
Yes, you can; however, you cannot win real money prizes by playing games, and only Fortune Coins can be redeemed for real cash prizes.
What are Fortune Coins?
Fortune Coins are one of the two available currencies at Fortune Coins casino. There is no monetary value attached to a Fortune Coin, but they can be used to redeem real-money prizes in certain circumstances.
How do I get free Fortune Coins?
At the time of writing, new players can get 500 Fortune Coins for free by mailing in a handwritten request that includes the full name, email, address, and user ID.
Additional free coins can be obtained through various means, such as verifying your phone number, participating in on-site activities, daily log-in rewards, or referring a friend. Consult Fortune Coins’ terms of service and sweeps rules for more information.
Is Fortune Coins casino safe?
Fortune Coins operates under fewer regulatory requirements, but rest assured that the operator offers a safe gaming platform to Canadian players. The casino employs industry’s best security protocols, and diligently follows responsible gaming guidelines and practices.
Players in most Canadian provinces can enjoy the best of sweepstakes gaming, and do so responsibly with the help of account limits, self-exclusion, and other support tools.
The only drawback that surfaced in our review is the casino’s limited support availability. Players can contact support through a web form, and there is no live chat; however, Fortune Coins does have a comprehensive FAQ section and Help Centre (Knowledge Base) that answers an exhaustive range of queries and offers additional support through related articles.
What kinds of games does Fortune Coins casino have?
Fortune Coins casino offers a selection of online slots, including progressive jackpot slots, and a handful of other games. There are no live games, roulette, blackjack, or baccarat, but players have access to video poker, War!, keno, Wheel of Luck, and a player-favourite exclusive hit: Emily’s Treasure.
What are Fortune Coins’ Gold Coins and how do I get them?
Gold Coins are the second currency found at Fortune Coins casino, which can be purchased with real funds (but there are also ways to get them for free).
Unlike Fortune Coins, this currency cannot be redeemed for prizes, but it can be used to play games and get Fortune Coins (which, in turn, give players a chance to win cash prizes).
Purchasing Gold Coins does not increase a player’s chance of winning and these coins have no monetary value attached.
