Skip to content

The Time2play CA methodology

Written by
Checked by Dasha G.

At Time2play, we are dedicated to providing accurate and transparent reviews. To achieve this, we have implemented a meticulous three-tier system to analyze and assess every operator featured on our website.

On this page, we will walk you through our detailed methodology, shedding light on how we evaluate each operator and providing you with a complete list of our trusted affiliate sites.

Our rating methodology

We have a meticulous process to identify the best gambling sites, employing a comprehensive set of criteria with predetermined point values. This ensures consistency and transparency in our evaluation system, upholding the integrity of our ratings.

Each section is individually rated, and these scores are combined to create an overall expert rating. To maintain fairness, all sections are given equal weight in the final calculation, preventing casinos from receiving inflated scores by excelling in one area while lacking in others.

The total score for each section is 100, but different criteria are weighted differently based on our extensive experience in the iGaming industry. We believe these factors have the most significant impact on players’ experiences. The average of these scores culminates in the overall Expert Rating, which is derived solely from our thorough research.

To ensure unbiased evaluations, we incorporate external perspectives as well. Our Playscore compiles review scores from competitors, providing a convenient average for quick insights. However, we advise caution as some reviews may lack rigour.

In addition, we include User ratings to enhance transparency and involve the community. Player experiences are invaluable, and their voices help uncover any unscrupulous practices by operators. We encourage players to share their opinions and keep the community informed.

For those seeking detailed information, we offer a comprehensive breakdown of the specific criteria we assess in each aspect. This empowers you to verify our scores independently and reinforces our commitment to transparency, a cornerstone of our mission.

How we rate online casinos

During our online casino review process, our team of experts employs a comprehensive set of criteria to ensure that the scores given to each operator accurately capture the fundamental distinctions between them.

The methodology we employ follows the same format as explained above. Each section is individually rated and given a specific weight, with all evaluations benchmarked against market averages.

Additionally, our assessment incorporates both Playscores and User ratings to incorporate external perspectives and maintain complete transparency in our analysis.

Casinos we monitor

bet365, BetMGM, BetRivers, BetVictor, Casino Days, Casumo, ComeOn, Conquestador, JackpotCity, LeoVegas, PartyCasino, PlayOJO, PokerStars, Royal Panda, SlotsMagic, SpinGenie, Spin Casino and Unibet.

1. Games

The range of casino games offered plays a pivotal role in our evaluation process. To truly be competitive, an online casino must present its players with a diverse and extensive selection of games.

When rating a gaming library, we consider various factors beyond the sheer quantity of games available. We place equal importance on the depth and breadth of the collection.

Our appreciation lies in a well-rounded assortment encompassing many gaming experiences. This entails a wide array of slots, each with unique themes and gameplay mechanics.

Moreover, a comprehensive gaming library should feature classic table games like blackjack, roulette, and poker. Additionally, including live dealer games, which offer an immersive and real-time casino experience, is a crucial aspect we consider.

We highly value operators who thoughtfully organize their titles into specific categories, making navigation more convenient and enhancing the overall user experience.

Furthermore, exclusive titles add a distinctive value to their catalogue, making it more enticing. However, we also assess the availability of demo versions, allowing players to try out the game before fully engaging.

By evaluating these elements, we can assist you in determining which online casino aligns with your gaming preferences. We recognize that what may captivate one player might not resonate with another.

Games rating system

What we look atScore weighting (out of 100)
Number of games42
Type of games41
Game filters3
Editor’s choice2

Rating breakdown

The games scoring section is broken down as follows:

Number of gamesScore (out of 42)
Up to 10020
Type of gamesScore (out of 41)
Slots only20
All games but no table games25
All games but no live casino games30
All games but no jackpots33
Slots, jackpot, roulette, blackjack, baccarat, live casinos but excludes any of the following: Video poker, lotto, bingo, craps, keno, scratch cards36
Full suite of games: slots, jackpots, roulette, blackjack, baccarat, video poker, lotto, bingo, craps, keno, scratch cards, live casino games41
Game filtersScore (out of 3)
No filters0
Basic filtering system2
Advanced filtering system3
MiscScore (out of 12)
There are VIP/high-stakes games5
There are bespoke/exclusive games5
There are free demos2

Editor’s choice: 2 points

2. Software

In addition to the selection of games, it is imperative to highlight the software developers responsible for creating these games. Recognizing the contribution of software providers offers valuable insights into the titles’ quality, graphics, gameplay, and fairness.

When evaluating the software offerings, we not only consider the number of providers but also prioritize the inclusion of reputable industry names like NetEnt, Playtech, and Microgaming.

Established software providers are known for delivering high-quality games that are engaging and reliable, earning them a solid reputation in the industry.

Furthermore, the collaboration between casinos and renowned software developers signifies the casino’s dedication to delivering an exceptional gaming experience.

We also thoroughly assess the number of live dealer game providers and evaluate the quality of the live gaming experience by considering whether it is streamed from a land-based casino or available 24/7.

Having top-notch browser-based software is essential for players who prefer web browser-based gaming. That’s why we also scrutinize whether the casino offers instant play options or requires downloading additional software.

Software rating system

What we look atScore weighting
Number of top software providers33
Total number of providers33
Number of live casino providers15
Live casino quality15
Download or instant-play1
Editor’s choice1

Rating breakdown

Top software providers in Canada:

  • Big Time Gaming
  • Blueprint
  • Evolution Gaming
  • IGT
  • Microgaming
  • Netent
  • Play’n GO
  • Playtech
  • Pragmatic Play
  • Red Tiger Gaming
Range of softwareScore (out of 33)
Less than 4 out of 11 listed providers15
5 out of 11 listed providers25
7 out of 11 listed providers28
9 out of 11 listed providers30
10+ out of 11 listed providers33
Total number of providersScore (out of 33)
Number of live casino providersScore (out of 15)
FeaturesScore (out of 15)
Streamed directly from a land casino or available 24/710
Streamed directly from a land casino and available 24/715
Download optionsScore (out of 1)
Download only0
Option to download or to play instantly1
MiscScore (out of 2)
No bespoke software0
There is bespoke software (unique to the casino)2

Editor’s choice: 1 point

3. Payment methods

When analyzing the payment options an online casino provides, we consider the variety of payment gateways and ensure the availability of reliable and trusted payment methods.

In our assessment, we consider the number of options available and value the inclusion of established industry leaders such as PayPal and Skrill and Canada-specific options.

Furthermore, we thoroughly evaluate the deposit and withdrawal processes at the casino. This includes assessing the average deposit time and the duration for players to receive their funds after initiating a withdrawal.

We closely scrutinize the minimum and maximum deposit and withdrawal limits and any potential fees or charges associated with transactions. If there are any fees involved, we consider this when determining our rating.

In addition, we verify whether there are any restrictions on withdrawing jackpot winnings and examine the overall transparency of the payment policy to provide a comprehensive understanding of the casino’s financial operations.

Payments rating system

What we look atScore weighting (out of 100)
Range of top payment methods26
Total number of payment methods25
Deposit time10
Withdrawal time10
Deposit limits10
Withdrawal limits10
Jackpots excluded from withdrawal limits2
Transparency of payment policy3
Editor’s choice1

Rating breakdown

Most popular payment methods in Canada:

  • Bank transfer
  • ecoPayz
  • Interac
  • iDebit
  • Instadebit
  • Mastercard
  • MuchBetter
  • PayPal
  • paysafecard
  • Visa
Range of top payment methodsScore (out of 25)
Less than 3 out of 10 listed providers available10
4-5 out of 10 listed providers available15
6 out of 10 listed providers available18
7 out of 10 listed providers available22
8+ out of 10 listed providers available26
Total number of payment methodsScore (out of 25)
Average deposit timeScore (out of 10)
Up to 15 minutes9
16 – 30 minutes7
31 – 45 minutes6
45 – 90 minutes5
90+ minutes4
Problems with deposits0
Average withdrawal timeScore (out of 10)
Up to 60 minutes9.5
1 – 24 hours8.5
24 – 48 hours7
2 -3 days6
3 days +5
Problems with withdrawals0
Deposit limits (minimum)Score (out of 5)
$5 or less5
$6 – $104.5
$11 – $204
$21 – $303
Deposit limits (max per transaction)Score (out of 5)
No max limits5
$10,000 or greater4.5
$3,000 – $9,9994
$1,000 – $2,9993
Less than $1,0002
Withdrawal limits (min)Score (out of 5)
$10 or less5
$11 – $204
$21 – $303.5
$30 – $493
Withdrawal limits (max per week)Score (out of 5)
No max limits5
$5,000 or greater4.5
$3,000 – $4,9994
$1,000 – $2,9993
Less than $1,0002
Are jackpots excluded from withdrawal limits?Score (out of 2)
Yes, but I had to ask customer support1
Yes (or no limits)2
FeesScore (out of 2)
Fixed free from the operator0
Some charges depending on payment method1
No fees2
Transparency of payment policyScore (out of 3)
Could not find any information0
Hard to find, hidden in T&Cs, lots of fine print1
Readily available once logged in2
Readily available even to non-registered users3
MiscScore (out of 2)
Option to deposit/withdraw at brick-and-mortar establishment2

Editor’s choice: 1 point

4. Safety

When it comes to online casinos, protecting personal and financial data is paramount. Players require a robust security system because of the transactions’ complexity and the information’s sensitivity.

Our meticulous examination process guarantees that players can enjoy their gaming experience with complete peace of mind, knowing that their privacy and security are always safeguarded.

A visible license issued by a reputable licensing authority is an absolute necessity. Such certification serves as proof of the casino’s legal operation. We consider several licensing entities as benchmarks, including the MGA, UKGC, and the Government of Gibraltar.

In addition to licensing, casinos must demonstrate their commitment to upholding standards of fairness in gameplay. Endorsements from esteemed independent testing agencies such as eCOGRA and GLI testify to a casino’s dedication to providing a fair playing environment.

Our assessment also extends to a casino’s efforts to promote responsible gambling. This includes analyzing the availability of comprehensive responsible gambling pages, self-regulation tools, support helplines, and other relevant resources.

Combining these rigorous steps ensures players have the security and transparency they deserve in an online gaming environment.

Safety rating system

What we look atScore weighting (out of 100)
Transparency of terms10
Game fairness10
Responsible gambling effors50
Editor’s choice3
Total80 (multiply by 1.25 = score/100)

Rating breakdown

Transparency of termsScore (out of 10)
There is no transparency at all – I turned to customer support0
A lot of fine print in the terms and not easy to find5
Available and detailed, but not easy to find7
Readily available to all users and easy to find10
Seals of approvalScore (out of 10)
There are no mentions of game fairness at all0
Mentions are hidden in the T&C / FAQs4
Logos in the footer or dedicated pages7
Logos in the footer and dedicated pages, but brief8
Logos in footer and dedicated pages with all the relevant details10
Responsible gaming effortsScore (out of 50)
No mention at all0
Mentions are hidden in the T&Cs25
Logos in footer or dedicated pages36
Logos in footer and dedicated pages, but brief42
Logos in footer and dedicated pages with all relevant details, transparency on RG tools and their functions, & links to relevant organizations46
They have their own responsible gambling platform50
MiscScore (out of 7)
Award winner2
Part of a reputable land-based establishment2
Overall, positively reviewed on online gambling forums3

Editor’s choice: 2 points

5. Mobile

Given the increasing trend of players favouring mobile devices for their gaming needs, casinos need to adapt their offerings and deliver a top-notch experience across these platforms. To verify this, our team conducts rigorous testing of each casino on various devices, including Android smartphones, iPhones, and tablets.

A key criterion in our evaluation is ensuring that the number of games available on the mobile platform matches that of the desktop version. We firmly believe that the mobile iteration of a casino should not compromise its game library.

Another crucial aspect is the availability of native apps specifically designed for mobile users. Leading casinos in the industry often provide downloadable apps tailored for optimal performance on mobile devices. Our assessment of these apps is just as comprehensive as our evaluation of the casino’s primary website.

When analyzing the app’s performance, we scrutinize factors such as loading speed, user-friendly layout, and the variety and quality of games.

Smooth navigation is of utmost importance when assessing mobile platforms. We strive to ensure a seamless transition from desktop to mobile interface, aiming to eliminate any disruptions or issues that users might encounter during their gaming journey.

We explore exclusive perks or features that enhance the mobile gaming experience in determining our mobile score. This includes special bonuses or promotions tailored for mobile users, unique payment gateways optimized for mobile transactions, and other functionalities designed exclusively for on-the-go players.

Mobile rating system

What we look atScore weighting
Game availability50
Number of live casino games on mobile10
Native apps10
Loading speed13
Navigation on mobile13
Editor’s choice1

Rating breakdown

Game availability Score (out of 50)
20-39% of all games on desktop15
40-49% of all games on desktop20
50-59% of all games on desktop25
60-69% of all games on desktop30
70-79% of all games on desktop35
80-89% of all games on desktop40
90-94% of all games on desktop45
95-100% of all games on desktop50
Number of live casino games on mobileScore (out of 10)
Not available on mobile0
Limited selection5
Almost fully available10
Native appScore (out of 10)
None 0
Android or iOS5
Android and iOS10
Load speedScore (out of 13)
Very slow, screen freezes at times, lots of bugs and glitches5
Some glitches but still playable10
No glitches at all13
Navigation on mobileScore (out of 13)
No filters, problems locating sections5
Some basic filters, overall decent navigation but could do with improvements10
Smooth navigation, intuitive app with filters easily accessible + search bar13
MiscScore (out of 3)
Mobile-specific bonuses or promotions1
Mobile-specific payments1
Mobile-specific interface (versus desktop)1

Editor’s choice: 2 points

6. Customer support

Regardless of the online platform you select, there will inevitably be instances when you require assistance from the customer service team.

To ensure that every casino we recommend prioritizes the best interests of its customers, we focus on several factors. This includes looking for around-the-clock availability of most communication channels and multiple contact options.

The top online casinos in Canada will provide 24/7 support, typically through live chat. They must dedicate specific weekly hours to maintain a high ranking if they cannot offer round-the-clock service.

Response time and quality are also crucial considerations. The live chat support can provide accurate and detailed responses without further clarification, indicating a good quality score. Additionally, their speed is commendable if they can do so in under a minute or within 1-3 minutes.

Lastly, ease of access is of paramount importance. Having to navigate through numerous pages to locate contact information is considered subpar. Readily accessible live chat features characterize leading online casinos.

Customer support rating system

What we look atScore weighting (out of 100)
Available hours30
Number of support channels25
Response time (for live chat)15
Quality of response15
Access to contact details10
Editor’s choice2

Rating breakdown

Available hoursScore (out of 30)
Only a few hours each day10
Working hours during weekdays only20
Working hours during weekdays and weekends25
Number of support channelsScore (out of 25)
Only FAQ/help section, no way to contact customer support5
One channel (either email, web form, phone, callback, live chat)10
Two channels (either email, web form, phone, callback, live chat)15
Three channels Either: email, live chat, FAQ/help section Or: Email, live chat, phone/callback20
All available channels (email, live chat, FAQ/help section, phone/callback)25
Response time (for live chat)Score (out of 15)
Never got through0
10 minutes or longer5
5-10 minutes8
3-5 minutes10
1-3 minutes13
Instantly, or up to 1 minute15

If the casino doesn’t have a live chat, we use the response time for email support.

Response time for email (within their working times)Score (out of 15)
Never got through0
1-3 days5
6-24 hours8
2-5 hours10
1-2 hours13
Up to 60 minutes15
Quality of response Score (out of 15)
Did not get the response I was looking for (or sign-up needed)0
Vague answers only5
Got a helpful response after some clarification10
Accurate response, no clarification needed15
Access to contact detailsScore (out of 10)
Was unable to locate contact details0
Contact details are hidden in the T&Cs5
Took some time, but was able to find them8
Contact details are readily available to players10
MiscScore (out of 3)
Live chat is available to non-registered users3

Editor’s choice: 2 points

7. Usability

In the world of online casinos, usability and accessibility are inherently intertwined. Even with exceptional payment methods and a wide range of games, a casino’s excellence becomes meaningless if users struggle to navigate the platform.

To earn top scores in usability, an online casino platform must provide streamlined registration processes and seamless acquisition of bonuses.

Efficient navigation is crucial. Clear game categories and verticals should be prominently displayed. Superior web navigation structures incorporate advanced filtering mechanisms, allowing users to sort games based on payout rates or thematic elements.

The presence of a persistent live chat feature, especially one that remains accessible while navigating between pages, is a notable advantage. Additionally, our evaluations take into account other available features and verticals.

Usability rating system

What we look atScore weighting (out of 100)
Ease of registration30
Ease of claiming bonuses20
Navigation smoothness and clarity20
Search function20
Other verticals (aside from casino)3
1-click live chat5
Editor’s choice2

Rating breakdown

What we look atScore weighting (out of 100)
Ease of registration30
Ease of claiming bonuses20
Navigation smoothness and clarity20
Search function20
Other verticals (aside from casino)3
1-click live chat5
Editor’s choice2
Ease of registrationScore (out of 30)
Unable to register0
Form is difficult to navigate and takes long to complete15
Form is easily accessible, completed within minutes30
Ease of claiming bonusesScore (out of 30)
Unable to claim bonus successfully0
Bonus is difficult to claim due to a lot of fine print / unclear policy15
Bonus is easy to claim, and everything is clearly laid out20
Navigation smoothness and clarityScore (out of 20)
Confusing or unintuitive7
Smooth overall, but with room for improvement14
Smooth, no issues finding the desired section20
Search functionScore (out of 20)
No search0
Available, but limited or unintuitive13
Complex search function with full navigation and filtering20
1-click live chatScore (out of 5)
No, and not easily accessible0
No, but customer support is easy to find3
Other verticals (apart from casino)Score (out of 3)
Just casino0
One other vertical (eg. sportsbook, poker site, lottery, etc)1
Two other verticals2
More than two other verticals3

Editor’s choice: 2 points

Two Time2players composing the Expert rating on a laptop

How we rate sweepstakes and social casinos

With the increasing popularity of social and sweepstakes casinos, our reporters have been diligently working to provide you with the most up-to-date coverage on this trending subject matter.

Here we follow a similar methodology to online casinos. We have made necessary adjustments to our rating system to account for the smaller offerings at these casinos.

Sweepstakes and social casinos we monitor

BetRivers, Chumba, Fortune Coins, Global Poker, High 5 Casino, Pulsz, WoW Vegas

Although certain sections like safety, mobile, support, and usability remain unchanged, we have modified how we assess the rest. Additionally, we have introduced virtual currency and social elements as a new rating category.

Typically, sweepstakes casinos have a limited game selection and may lack specific categories, such as live dealer games, compared to real money casinos. Therefore, it would be unfair to expect the same quantity and variety. As a result, we have adjusted our expectations.

Furthermore, payment options are often limited in sweepstakes casinos. While the numbers and types may not match those of traditional casinos, they are still important as players can use them to purchase virtual coins for unlocking sweepstakes games, levels, and other features.

Below is a comprehensive list detailing the changes we have made to our expectations.

Virtual currency (coins)

In social casinos and sweepstakes, coins take center stage as the primary currency. After exhausting your initial free coins, it becomes necessary to replenish them.

We actively seek additional incentives to give our players more opportunities to earn coins. These include completing quests, participating in challenges, receiving daily bonuses, and benefiting from coin drops.

Top-notch operators understand the importance of rewarding their players consistently. That’s why they offer a combination of three daily and weekly rewards, ensuring ample chances to accumulate virtual currency or coins.

We also the addition of a generous rewards program. When evaluating the site’s rewards program, we pay close attention to its transparency, terms, and benefits. A transparent and rewarding program earns the operator extra points in our book.

Social elements

This category has been explicitly added additionally to cater to the offerings of social and sweepstakes casinos.

Given that these casinos prioritize the social experience, we assess various social elements such as missions, competitions, and tournaments that enable players to engage with friends.

Furthermore, we evaluate the presence of a chat feature that allows players to interact with others while playing, fostering opportunities to forge new friendships. This aspect of social interaction is consistently included in our assessment of these casinos.


The core criteria for games remain unchanged, but what has evolved are the expectations within the criteria. Our experts understand that a sweepstakes casino may not offer the same variety of games as a real money casino, and certain game types may not be available.

Considering these factors, we have refined our expectations to align with market standards. Sweepstakes casinos that offer over 250 games will receive top scores from us, and we have become more lenient when it comes to penalizing casinos for not having specific game types, like live games.


Due to the limited availability in the market, our Time2play experts have adjusted their expectations accordingly. Social casinos that offer nine or more software providers receive high ratings from us, while sweepstakes casinos only require three or more.

We also take a more lenient approach when evaluating sweepstakes casinos that do not offer live providers, although those that do tend to rank higher on our lists. Additionally, operators with exclusive software receive an additional boost in their rating.

Payment methods

Sweepstakes and social casinos provide a more limited selection of options since spending money is not required except for purchasing coins or virtual currency.

When evaluating the top social casinos, we consider their ability to offer at least three payment options for purchasing coins. Since cashing out is impossible in these casinos, factors such as withdrawal times and limits are naturally excluded from our evaluation.

However, we assess the redemption times and withdrawal options since players may convert in-game currency into real cash prizes at specific operators.

Additionally, we carefully review the terms and conditions related to coin purchases and prize redemptions. It is essential that these terms are clear and straightforward, and any fees applied will result in penalties.

How we rate betting sites

Our team of experts approaches sportsbooks with the same level of seriousness as casinos. We have developed a thorough set of criteria to identify the best betting sites in Canada. Our ratings reflect the true distinctions between online sportsbooks, and we never manipulate them to create a false impression.

The methodology is similar to the one we employ for casinos but with a few additions tailored specifically for sportsbooks. Like before, each section is evaluated and weighed, and everything is measured against market averages.

Our commitment to transparency is evident by including Playscore and user reviews. We value external voices and strive to provide a comprehensive and unbiased experience.

Sportsbooks we monitor

bet365, BetRivers, BetVictor, ComeOn, LeoVegas, PartySports, PointsBet and Unibet.

1. Sports and markets

For a sportsbook to thrive, offering a wide range of sports and markets for betting is essential. Our team of experts recognizes this as a crucial factor when evaluating the best sportsbooks.

This means providing access to over 30 sports for betting, with a minimum of 50+ markets available for each sport (and over 150 for soccer). Additionally, we expect to see a diverse selection of over 1,200 daily markets, including unique options that add excitement. Having a variety of sports enhances the overall betting experience.

Furthermore, we understand the importance of diversifying beyond traditional sports. Esports, a rapidly growing market, is a notable feature that earns commendation. Sportsbooks that also delve into entertainment markets, such as the Academy Awards, receive additional recognition in our evaluation.

Sports and markets rating system

What we look atScore weighting (out of 100)
Total number of sports and events30
Number of markets per match50
Special markets (such as entertainment/political)10
Markets per day6
Unique markets2
Editor’s choice2

Rating breakdown

Total number of sports and eventsScore (out of 30)

Number of markets per match: 50

  • Basketball: 20
  • Soccer: 15
  • Football: 15
Number of markets per match (basketball)Score (out of 20)
60 – 10012
100 – 15016
Number of markets (soccer)Score (out of 15)
20 – 306
30 – 409
40 -5012
Number of markets (football)Score (out of 15)
20 – 306
30 – 409
40 -5012
Are there any special markets (such as entertainment/political outcomes?)Score (out of 4)
Can you bet on esports?Score (out of 6)
Yes, but <10 different leagues3
Yes  and more than >10 leagues6
Markets per dayScore (out of 6)
500 – 8002
800 – 1,2004
Any unique markets?
Score (out of 2)

Editor’s choice: 2 points

2. Betting features

It’s not just the availability of betting events that matter, but also the betting features offered by top-tier sportsbooks to enhance your wagering experience.

One key feature we consider in our evaluations is the cashout option. This allows bettors to “withdraw” from an ongoing bet, securing partial profits or minimizing potential losses.

We also assess whether the platform offers “quick bets” – pre-set bet slips provided by the operator where you can choose the stake and prediction – and a “bet builder” that allows you to create unique predictions not listed on the platform.

Live betting holds particular importance in our review process. The best sportsbooks for live betting should offer over 50 simultaneous live events, accompanied by live streaming and regularly updated in-depth statistics.

When these elements are combined with user-friendly navigation and quickly updated odds, you have the ingredients for a top-rated sportsbook.

Betting features rating system

What we look atScore weighting (out of 100)
Cashout available30
Bet builder available10
Live ticker/data5
Live stream available5
Live betting events30
Betting options (systems)5
Quick bets3
Betting navigation10
Editor’s choice2

Rating breakdown

CashoutScore (out of 30)
Not available0
Available but not accurate10
Available but can be improved20
Available and accurate (quick updates)30
Bet builderScore (out of 10)
Not available0
Available but not user friendly5
Available and user friendly10
Live streamScore (out of 5)
Live ticker/dataScore (out of 5)
Yes, basic data3
Yes, in-depth data (game view + game data)5
Live betting eventsScore (out of 30)
15 – 3010
Betting systemsScore (out of 5)
Straight bet0
Straight and parlay3
3 or more betting systems5
Quick betsScore (out of 3)
Betting navigationScore (out of 10)
Navigation is slow, not intuitive and odds take a long time to update0
Smooth and intuitive navigation but odds take a long time to update3
Smooth navigation and quick updates but navigation is not intuitive6
Smooth and intuitive navigation with quickly updated odds10

Editor’s choice: 1 point (markets) + 1 point (navigation)

3. Odds

The competitiveness of odds is crucial for any sportsbook as it determines whether players will join and remain on a betting site. To receive an excellent score from us, top sportsbooks should aim for a payout percentage ranging from 95% to 97%.

Offering a wide range of popular sports and events, such as soccer, tennis, and basketball, enhances this score.

Regarding live payouts, the RTP (Return to Player) is generally lower due to the advantage of witnessing the action unfold in real time. We assign top marks to sportsbooks with a 96% or higher payout percentage in this category.

In addition, we award extra points for any boosted odds or parlay boosts. Furthermore, it is expected that odds are displayed without any delay. Sportsbooks with slow odds display will face severe penalties.

Odds rating system

What we look atScore weighting (out of 100)
Average payouts25
Average payouts per top sports40
Average live payouts20
Boosted odds5
In-play – how easy is it to get the displayed odds3
Parlay boosts5
Editor’s choice2

Rating breakdown

Average payoutsScore (out of 25)
93 – 95%15
95 – 96%18
96 – 96.5%20
96.5 – 97%23

Average payouts per top sports: 40

  • Basketball: 20
  • Soccer: 10
  • Football: 10
Soccer payoutsScore (out of 20)
93 – 94%10
94 – 95%14
95 – 96%16
96 – 97%18
Tennis payoutsScore (out of 10)
93 – 94%5
94 – 95%7
95 – 96%8
96 – 97%9
Basketball payoutsScore (out of 10)
93 – 94%10
94 – 95%14
95 – 96%16
96 – 97%18
Live payoutsScore (out of 20)
92 – 94%10
94 – 95%14
95 – 95.5%16
95.5 – 96%18
Boosted oddsScore (out of 5)
In-play – how easy is it to get the displayed oddsScore (out of 3)
Slow odds0
Slight delay1
Almost no delay3
Parlay boostsScore (out of 5)

Editor’s choice: 2 points

4. Payment methods, safety, and support

These sections closely resemble the casino payments, safety, and support sections, so we’ll provide a concise summary. Many top sportsbooks offer casino platforms with the same range of payment methods, safety measures, and customer support.

Firstly, we expect sportsbooks to offer various payment options with fast transactions and no fees. Transparency is critical, and we award higher scores to sportsbooks that provide full disclosure. Deductions may occur if popular choices like PayPal are excluded.

Safety is paramount for sportsbooks aiming for a high ranking. They should have comprehensive responsible gambling pages with self-control tools, relevant information, and helplines. Bonus points are given to sportsbooks that have received awards and do not immediately restrict winning players.

To receive a high customer service rating, the support team must be available 24/7 without exceptions. Live chat responses should be prompt and of exceptional quality. Additionally, ensuring accessibility for all users is crucial. While other support channels may be utilized, they must always meet the aforementioned standards.

5. Usability

Similarly to the previous section, we evaluate and rank both casinos and sportsbooks. Our team applies the same standards when assessing sportsbooks, ensuring they offer user-friendly platforms.

This includes features like an easily accessible registration form, seamless navigation between different sections, and a search function. In addition to betting, we also prioritize other verticals. Our experts also pay attention to the presence of a convenient live chat button.

One key difference between sportsbooks and casinos is that we do not have a separate rating category for mobile apps. Instead, the mobile app is included in the sportsbook usability evaluation. This is because sportsbooks typically have an easier time developing mobile apps since they don’t face the challenge of certain software suppliers refusing to host specific games on mobile devices.

Sportsbooks are expected to provide all the sports, tournaments, leagues, and lines that should be laid out clearly so you can quickly find the perfect bet. Any sportsbook that fails to meet this expectation will be evaluated accordingly.

The triple-tiered Time2play rating system

Triple-tiered scores are a vital part of our comprehensive Expert Ratings. In the previous sections, we provided detailed insights. Now, let’s delve into how we further enhance these ratings to create a complete score. Here’s the breakdown:

Mobile phone showing Time2play Playscore
The market


As field experts, we recognize players’ need to access information from multiple sources. That’s why we’ve created Playscore – a one-stop solution that provides a complete market overview. Our powerful score combines ratings from various affiliate sites, all conveniently linked and listed for your convenience.

Lap top showing Time2play expert score
The expert

Expert Rating

Ever wondered how review sites come up with their ratings? It can be tough to figure out, mainly when those ratings are influenced by casino or sportsbook funding. What sets us apart is that our experts are real people with real names. They proudly associate themselves with our project, unlike other sites that hide behind fake profiles and multiple ghostwriters.

Lap top showing different avatars
The users

User reviews

At Time2play, we give our users the power to rate every product. We truly believe in showcasing authentic user ratings, so we never manipulate them to favour any gambling site. Our platform is all about users helping each other, and even occasional players can contribute by sharing their recommendations, alerts, successes, setbacks, and so much more.


How did we come up with the Time2play CA rating system?

Our team at Time2play Media has a wealth of experience in the iGaming industry, specifically in affiliate markets. With this expertise, we have gained extensive knowledge and access to valuable data. Through diligent analysis of the Canadian online gambling market, we have meticulously crafted a comprehensive points system. This system offers deep insights and accurately reflects our expectations for this flourishing industry.

Who rates the casinos and sportsbooks?

Count on our team of casino experts to provide you with the most accurate and comprehensive ratings. With their extensive knowledge and meticulous approach, they thoroughly analyze every aspect of an operator to ensure it meets our high standards. Nothing is overlooked, as we leave no stone unturned in our quest to deliver the best possible information to you.

Is the Time2play rating system impartial?

The Time2play rating system is genuinely impartial. Operator recognition or prestige doesn’t influence our evaluations. We focus on analyzing operators based on their offerings, not their popularity. Let the facts do the talking.

How often is the rating system updated?

As industry experts, our top priority is maintaining a cutting-edge system. We tirelessly track and analyze all developments, including new opportunities, regulatory changes, and improvements in operator offerings. Our unwavering goal is to constantly enhance our system based on our research, guaranteeing the ultimate user experience in the Canadian market.

Our trusted partners
Copyright ©2024. All rights reserved.