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Betano sportsbook review: Ontario 2024

Checked byDasha Goncharova
87/100 Expert Rating by Elena I.
Great for hockey and basketball

Since its launch in 2022, Betano sportsbook has taken the scene by storm, and we’ve got the inside scoop. Our detailed Betano sportsbook review will give you the full picture, from the impressive betting markets to the user-friendly features.

We’ll also delve into the payment methods, security measures available, and the top-notch customer support that sets it apart.

Pros and cons

  • Exciting betting features
  • Strong safety measures
  • 24/7 customer service
  • Lacks unique betting markets
  • Limited payment options
  • No telephone support

General ratings

87 / 100 Expert Rating by Elena I
85Betting features rating
83Odds rating
80Payments rating
95Safety rating
86Platform rating
88Support rating
91Sports and markets rating
How we rate?
86% Playscore based on 5 critics
100
legalbetcanada.com logo
86
strafe logo
84
covers.com logo
80
canadasportsbetting.ca logo
80
mybettingites.com logo
What is our Playscore?

General info

Launch date 2022
Company behind Kaizen Gaming
Betano sportsbook mobile screenshot

Editor's note

This review is based on the operator’s current sports offer in Ontario, Canada.

Sports and markets at Betano sportsbook

Betano sports is currently offering betting markets for 34 different sports. Unsurprisingly, this includes all the major sports in Canada — ice hockey, American football, baseball, basketball and soccer. There is also an extensive soccer league section.

It also includes a number of niches, minority sports such as surfing, snooker and chess. Within each sport, you will find a range of major events and plenty of minor leagues and tournaments from around the world.

In specific markets, the Betano sportsbook provides prop bets, parlays, moneylines, over/unders and futures bets. For major events, you can often find upwards of 100 markets for a single fixture.

Sport events facts

Total number of sports to bet on32
Bet options per match (American football)100+
Bet options per match (hockey)300+
Alternative options (esports, politics, etc)Yes

In addition to sports betting, our Betano review also found markets for politics and entertainment. These markets included the next US president.

Featured betting markets

  • soccer icon
    Soccer
  • basketball icon
    Basketball
  • american football icon
    Football
  • hockey icon
    Hockey
  • baseball icon
    Baseball
  • tennis logo
    Tennis
  • esports icon
    Esports
  • cricket
    Cricket
  • boxing
    Boxing
  • golf icon
    Golf
  • MMA
  • lacrosse icon
    Lacrosse
  • Motorsport
    Motosports

Available events

  • nba logo
    NBA
  • nfl logo
    NFL
  • mls logo
    MLS
  • chl logo
    CHL
  • mlb logo
    MLB
  • nhl logo
    NHL
  • pga tour logo
    PGA
  • pga tour canada
    PGA Tour Canada
  • crla logo
    CRLA
  • nbl canada logo
    NBL
  • NLL logo
    NLL
  • UEFA logo
    UEFA – Europa League
  • UEFA champions league logo
    UEFA Champions League

Sports and markets rating

91/100 Excellent range of sports and markets
  • Over 30 sports covered
  • Markets for all major sports
  • Over 300 NHL markets
  • Few unique betting markets

I am sure that when you visit the Betano app or website, you will be blown away by the range of sports and markets.

Betano may offer fewer sports than bet365 sportsbook, which offers 40+, but they are still one of the best operators in this category. Any operator with 30+ sports will likely receive an excellent rating from me.

Betano’s offering of 34 sports compares very favourably with leading brands such as FanDuel, which only covers 19 sports. Betano is a serious player when it comes to sports markets.

Another reason for Betano’s high score is that they provide a huge number of markets for major fixtures. I saw well over 300 markets for NHL games and big soccer events, including sporting events from South America.

In short, if there is a sport or event that you want to bet on, there is an excellent chance that Betano will have the right markets for you.

Additional market details: The American football markets at Betano cover the NFL, XFL, CFL and NCAA. The NFL markets are vast and include many futures, plus over 100 markets for every fixture.

Additional market details: Hockey is covered extensively at Betano. NHL fixtures have over 300 markets, including spreads, moneyline and specific period markets. There are also a number of special prop bets called ‘combos’. These markets feature two outcomes. For example, betting on two separate players to score or the same team to win two separate periods.

Betano sports betting features

Betano Canada is home to a number of betting features. All of which aim to enhance your overall betting experience. One of the most popular of these features is live betting.

The live available betting markets at Betano enable you to bet on sporting events whilst they are taking place. Betano provides a live-streaming feature and matches statistics to complement its live markets. Fixtures available to stream are marked with a TV icon next to them.

Same-game parlays, also known as a bet builder, are another betting feature offered by Betano. This allows you to create your own sports bets by combining the odds of different markets on the same game. There is also a Bet Mentor tool. This is similar to a request-a-bet tool, allowing you to create bets and ask Betano to give you odds for that selection.

Betting features facts

CashoutYes
Bet builderYes
Live streamYes
Live bettingYes
DownloadNo

Many markets at Betano have cashout options. This enables you to win a live bet automatically by accepting a reduced payout on your winnings. Cashing out a single bet means you cannot win the full amount of your bet, but it guards against the bet, eventually losing.

Betting features rating

85/100 Great amount of betting features available
  • Early cashout feature
  • Bet builder feature
  • Live-streaming option
  • Nothing unique available

This is a solid range of betting features. Their quality and depth didn’t blow me away, but they greatly improve your betting.

The live betting interface is good, although not quite at the same level as operators like PointsBet, which has a fantastic, user-friendly interface and more live streams.

Compared to Betway on a like-for-like basis, Betano is superior. They both provide a comparable amount of live streams and have similar homepages for live betting. They both provide a comparable amount of live streams and have similar homepages for live betting.

But while Betano online sportsbook does enough to achieve an excellent score here, they still need to make it into the 90+ bracket. More streams and a few more innovative features would have made a big difference.

That being said, I did enjoy exploring the features at Betano. They are well presented, high quality and do a great job of improving your overall betting experience.

Additional features: When you go to a pre-game market, you can see a selection of key statistics and insights relating to the event. For instance, NHL games will have details of head-to-head records, recent forms and player stats. You can even adjust the parameters of the stats to fit in with the metrics you are interested in.

Sports betting odds at Betano

For many online sports betting fans, competitive odds are the most important factor in deciding which betting sites to join. So let’s see how Betano Canada stacks up in this area.

The average payouts at Betano Canada are 94.96%. This places the Betano markets in the middle of the pack regarding the quality of their competitive odds.

Regarding specific sports, soccer betting has an average payout of slightly over 96%. This places Betano Canada slightly above the average for soccer payouts in Canada.

Betting odds facts

Average payouts94.96%
Football average payouts95.02%
Hockey average payouts94.88%
Basketball average payout95.01%
Average live payouts92.00%
Boosted oddsYes

Many NHL and NBA games have enhanced odds markets attached to them. This gives specific markets longer than average odds, thus increasing the payout percentage of these markets.

Odds rating

83/100 Average payouts for most sports
  • 96% payouts on soccer
  • Enhanced odds on major games
  • Great odds for basketball
  • Lower live betting payouts

Average is the keyword here. There are plenty of sports betting sites with better odds than Betano Canada but also plenty with far worse odds.

I have to give Betano a lot of credit for their soccer odds. These are regularly above the industry average and help make for a great soccer betting experience if you are wagering on the FIFA World Cup or your favourite soccer clubs.

The regular odds boosts also help to shift the odds in your favour. I found the selection of enhanced odds for special prop bets to be similar to the one found at BetMGM.

Regarding competitive odds, 888sport is about the best in the Canadian market. Their 97% odds on many markets fully justify their 90+ score in this area. Betano falls short of that, but this is still a solid section for them.

The overall odds at Betano deserve a score of around 80, but I have bumped that up slightly thanks to their excellent soccer odds and the attractive odds boosts.

Payment methods

If you wish to make a cash deposit into your Betano account, you can do so via the following three methods: Apple Pay, Interac or debit/credit card.

The minimum amount you can deposit via Apple Pay is $5, whereas the other methods require a deposit of at least $10. Interac deposits may take a few minutes to arrive in your Betano account, but all other requests will be processed instantly.

Withdrawals can be made using either credit/debit card or eCashout. The latter options will see you receive your funds in 1-4 working days, but credit/debit card withdrawals may take a day longer.

Payments facts

Total number of payment methods6
Best optionInterac
Minimum depositC$10
Maximum depositC$50,000
Minimum withdrawalC$10
Maximum withdrawalC$50,000
Average deposit timeInstant
Average withdrawal time72 hours+
Average deposit feesNo fees
Average withdrawal feesNo fees

All deposits and withdrawals from Betano are free of charge. Maximum payment limits vary depending on your chosen methods. The three deposit methods have maximum amounts of $5,000 (Apple Pay), $50,000 (debit/credit card) and $3,000 (Interac). Your withdrawals are capped at $9,999 for eCashouts and $50,000 for debit or credit card requests. Processing times can vary depending on your provider.

Deposit methods

  • Visa
  • Mastercard
  • Apple Pay
  • Interac

Withdrawal methods

  • Visa
  • Mastercard
  • eCashout

Payments rating

80/100 Fast withdrawals but few payment options
  • Good withdrawal times
  • Instant deposits
  • No fees applied
  • Only three deposit methods

This was a hugely disappointing area for Betano sportsbook. To get a rating of 90 or more, an operator needs to have at least ten payment options. Betano has just four!

This is extremely low compared to operators like BetRivers, which allows eight deposit and six withdrawal methods. And BetRivers is not even one of the best in this category.

These limited options severely hurt Betano’s appeal. Many players will need help finding a suitable payment method at Betano and will be forced to look elsewhere.

So let’s try and find a positive. The financial limits are good. Making Apple Pay payments of just $5 means Betano can appeal to players on a very low budget. It’s better than bwin sportsbook, which allows $5 deposits for all methods but it is still a step in the right direction.

As the score shows, this is a very poor section for Betano. The score would be even lower if it weren’t for the $5 Apple Pay option. Betano should up their game soon and give players far more payment options.

Safety features

Kaizen Gaming International Ltd owns the Betano sportsbook. The company has an office in Canada, which operates under the name Kaizen Gaming Canada. The Betano website is managed by iGaming Ontario.

Betano is fully licensed in Ontario by the Alcohol and Gaming Commission of Ontario. This enables the operator to provide a legal online sports betting provision in Ontario. The license also covers the Betano Casino.

To help ensure the safety of players, Kaizen’s Responsible Gaming Policy asks new players to provide identification documents to verify their accounts. The policy also includes a number of responsible gaming tools.

Safety facts

RNG auditingeCOGRA
Seals of TrustiGaming Ontario
Responsible GamblingConnexOntario
SSL encryption128-bit
Ever blacklistedNo
LicensesThe Alcohol and Gaming Commission of Ontario
Self-imposed spending limitsAvailable
Self-exclusionAvailable
Cooling off periodAvailable
Account authenticationRequired
Two-factor authenticationAvailable

The responsible betting tools provided as part of Kaizen’s Responsible Gaming Policy include the ability to impose limits on your deposits, losses and time spent gambling. You can also set self-exclusion periods.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario

Safety rating

95/100 Comprehensive range of safety features
  • Excellent responsible gaming tools
  • Fully licensed in Ontario
  • No safety issues
  • 128-bit encryption only

This is more like it. I could not find a single flaw in the online safety features at Betano. It is abundantly clear that Betano focuses a lot of attention on ensuring the safety of its players.

The licensing situation is precisely what I’d expect from a reputable operator. Similarly to brands like Bet99, Betano is fully licensed by the Alcohol and Gaming Commission of Ontario.

However, the responsible gaming provision explains why Betano gets such a stellar score in this section. The articles, betting tools and contact information are all extensive. Not even BetVictor sportsbook can rival Betano in this area.

It is rare for me to award a score of 95 in this section, but Betano thoroughly deserves this rating. Responsible gaming is clearly of great importance to them.

In simple terms, you can gamble at Betano with full confidence. Your financial and personal data will be completely safe, and you can set parameters to ensure you remain in full control of your gambling.

Customer support

Betano offers three customer service channels: live chat, email, and social media if you have issues. All the methods are available 24 hours a day, seven days a week.

You can access customer help by clicking on the headset icon in the top right-hand corner of the Betano website. This takes you to the Help Center.

The Help Center homepage features a large number of articles relating to common issues you may have. If you still cannot find a suitable answer, a button will connect you to Betano’s live chat.

Support facts

Customer support availability24/7
Live chatYes
Email[email protected]
Contact no.N/A
On-page supportHelp section

Betano has very active social media channels on Twitter, Facebook and Instagram. You should receive a prompt response if you send a direct message query on these channels.

Support rating

88/100 Superb customer support channels
  • Extensive FAQs
  • Social media support
  • 24/7 live chat
  • No telephone support

Once again, Betano knocks it out of the park. This is fantastic customer service. And were it not for the lack of telephone support, I would be awarding them a 90+ score.

Telephone support may differ from everyone’s preferred method, but operators who offer the service, like Bally Bet, will always receive a high score. That is the only customer support area in which Betano needs to improve.

I was delighted that the live chat is available 24/7 at Betano. This is only sometimes the case at Canadian sportsbooks. Operators like Betano and Rivalry, which offer round-the-clock support, will always receive a preferential score.

The FAQs in the Help Center are also very impressive. Even inexperienced bettors can find basic information about how to bet, while experienced players can discover answers to tricky questions.

If Betano ever introduce a telephone support option, I would have no hesitation in awarding them a score of 90 or more. All other areas of their customer support are of the very highest quality.

Betano app and platform

The Betano app and website both feature distinctive orange and black company branding. The top of the site displays upcoming fixtures in major leagues. Below that, you will find links to the live latest live markets.

On the left-hand side, a menu includes a full list of the sports you can bet on. There are also direct links to major sports events.

Mobile betting fans can download the Betano app to their Apple or Android device. The Betano app offers the same betting markets and features as the desktop site.

Usability facts

Ease of navigationVery good
Live sticky chatNo
Interface ratingGood
UX ratingGood
Mobile appYes
Mobile usability ratingVery good
Other productsCasinos, E-Sports

When testing the Betano Canada website, we found that the web pages loaded in no time at all and there were no discernible glitches in performance. This was also the case when looking at the Betano app.

Play on these devices

  • Android
  • iOS
  • Windows
  • MacOS
  • Linux

Platform rating

86/100 Good website and mobile app
  • Easy navigation
  • Fast loading speed
  • No glitches or bugs
  • Colour scheme needs work

Betano sportsbook finishes with another solid performance. While this is not the most dynamic sports betting website on the market, it is an effective tool for a relatively easy betting experience.

The Betano sportsbook website needs to be at the level of the Caesars. Caesars has the most looking and most user-friendly site on the market.

For Betano Ontario, Sports Interaction is a superior ‘like for like’ comparison. Both sites are quite user-friendly, with identical navigation and loading times.

Betano would need to offer a more dynamic website and app to get a better score. There must be more to make Betano stand out in a competitive market.

That being said, it’s hard to find too many real faults with the usability of Betano Ontario. Whether you are desktop or mobile betting, Betano offers a highly usable betting platform.

Expert verdict

Betano is a high-quality betting site, but it needs to catch up to the industry’s best operators, as outlined in this Betano Canada review. This is largely due to the poor payment options offered.

Having just three deposit and two withdrawal options is extremely disappointing and impacts the operator’s overall rating. Apart from that, Betano performs very well in every area.

The coverage of minor sports is especially impressive. Betting on relatively obscure sports will appeal to many sports fans. The excellent customer service provision is another big positive.

So we will conclude our Betano overview by saying this is a strong option for betting fans in Ontario. Just make sure that the site has a suitable payment option for you to use.

FAQs

Is Betano legit?

Yes. Betano sportsbook is part of the Kaizen Gaming International Ltd group. In Canada, the company operates under the name Kaizen Gaming Canada. Kaizen Gaming is a fully legitimate GameTech company that operates in 12 countries worldwide. They have a number of licenses, including from the Alcohol and Gaming Commission of Ontario and the Malta Gaming Authority.

Is Betano legal in Ontario?

Yes. In Ontario, Betano is fully licensed by the Alcohol and Gaming Commission of Ontario, and the Betano website is managed by iGaming Ontario. These licenses enable Betano to provide legal online sports betting in Ontario. This license was acquired in 2022 and required Betano Canada to demonstrate that it provides a fair and trustworthy sports bet provision.

How long does it take to withdraw from Betano sportsbook?

You can withdraw money from Betano using a debit/credit card or eCashout. Using eCashout, you should receive your funds in 1-4 working days. However, the timescales for debit/credit card withdrawals are 2-5 working days. All options are free of charge, the minimum amount you can withdraw is $10, and the maximum is $9,999 for eCashouts and $50,000 for debit or credit card payments.

Is there a Betano mobile app?

Yes. The app can be easily downloaded onto your mobile phone or tablet for free. The app is available for both Apple and Android devices, so that it can be found in either the Google Play or iTunes Stores. The Betano mobile betting app has all the same betting features and sports markets as the full desktop Betano website.

What sports are covered on Betano?

The Betano sportsbook currently covers 34 sports. This includes popular Canadian sports such as hockey and baseball, plus a large number of minor sports. This is a particular focus on soccer betting. Part of Betano’s unique soccer offering involves the ability to create a bet builder for major games. Kaizen Gaming is a FIFA regional supporter, and the company has sponsored multiple soccer teams in recent years. Visit the Kaizen website to learn more about the brand’s soccer sponsorships.

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