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2023 Unibet sportsbook review: Ontario

Checked byDasha Goncharova
87/100 Expert Rating by Elena I.
Award-winning sportsbook

Unibet sportsbook is an excellent pick for any bettor searching for excellent live streaming coverage and a simple mobile app. You’ll have a terrific betting experience with excellent odds on popular sports and reliable safety features.

This Unibet sportsbook review will introduce you to all you need to know about security features, sports markets and odds, navigation, in-play betting choices, and more.

Operator highlights

  • Extensive live stream coverage
  • Effective customer service
  • Fee-free withdrawals

Pros & Cons

  • Extensive live-streaming coverage
  • Good customer service
  • Various payment methods
  • Few major leagues
  • Lacks 24/7 live chat
  • Poor site and app graphics

General ratings

87/100
Expert Rating by Elena I.
90Betting features rating
80Odds rating
85Payments rating
95Safety rating
95Platform rating
85Support rating
80Sports and markets rating

How we rate?

Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.

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90
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84
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80
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General info

Launch date 04/04/2022
Company behind Kindred Group
Unibet sportsbook mobile screenshot

Editor's note

This review is based on the operator’s current sports offer in Ontario, Canada.

Sports and markets at Unibet sportsbook

Without a doubt, Unibet offers players in Ontario a whole lot of choices in terms of gambling markets or sports. Unibet sportsbook Ontario is created to suit all your sports betting needs, including betting on casino games. 

The sports available on this gambling site cover major leagues in Europe too. Sports bettors can also bet on their favourite clubs in various championships across Europe and America. 

Unibet sportsbook Canada is designed to accommodate players in this region. Also, this sportsbook has gained much popularity among players in other Canadian provinces, the US, etc.

Sports events facts

Total number of sports to bet on28
Bet options per match (American football)71+
Bet options per match (hockey)3+
Alternative optionsNo

In this Unibet sportsbook review, we will go a little to provide the leagues it covers the pros and cons of betting here. The sports section covers the US, Canada, and some other countries playing the same sport. 

Featured betting markets

  • basketball icon
    Basketball
  • soccer icon
    Soccer
  • american football icon
    Football
  • hockey icon
    Hockey
  • baseball icon
    Baseball
  • tennis logo
    Tennis
  • esports icon
    Esports
  • boxing
    Boxing
  • formula 1 icon
    Formula 1
  • golf icon
    Golf
  • lacrosse icon
    Lacrosse

Available events

  • nba logo
    NBA
  • nfl logo
    NFL
  • mls logo
    MLS
  • mlb logo
    MLB
  • nhl logo
    NHL
  • pga tour logo
    PGA
  • pga tour canada
    PGA Tour Canada
  • UEFA logo
    UEFA – Europa League
  • UEFA champions league logo
    UEFA Champions League

Sports and markets rating

80/100 Wide range of coverage
  • Local and international sports
  • Different betting lines for each sport
  • Some sports have limited markets
  • Absence of unpopular sports

Online sports bettors can access the different sports using the Unibet app. Moreover, various markets are available for users in the Unibet sportsbook app. Gamblers can choose from popular sports and some not-so-famous markets. Don’t forget, and they offer live casino dealerships too. 

To add, the website boasts of different betting lines. A player can access parley bets, spread bets, total lines, future bets, and prop bets on their bet slip. 

Similarly, sports betting is only fun when bettors can access several markets in each sport. But punters can place their wager on betting options like over/under, straight bets, goals, etc. 

Players can access the most popular sporting events like basketball, hockey, and football. Also, other unpopular markets, like chess, trotting, surfing, etc., are available on Unibet. 

Nevertheless, Unibet may not have one of the biggest names in other parts of America today, but it surely keeps its players satisfied. 

American football available on the Unibet app includes the following NFL Preseason, NFL Pro Bowl, NFL Collegiate Bowl, NCAA Division I FBS Post Season NCAA Division I FCS National Championship, NCAA Division II National Championship, NCAA Division III National Championship, and NCAA Regular Season Senior Bowl USFL. 

Hockey fans will also smile because the online sportsbook offers them opportunities in the following events, NHL, World Championship, Austria, Champions Hockey League, Denmark, Finland, Slovakia, Sweden, and Switzerland. However, the only downside is the limited betting option they have.

Unibet sports betting features

Most of the betting features on Unibet sportsbook are strategically positioned so that it’s not hard to find. Also, on their mobile, you can easily navigate all their betting features. 

Whether you want to bet on sports or online casinos, all the buttons are right. With a simple glance, you can access what you need, including the payment methods. 

Similarly, they have some of the most popular online sports betting features. These features are also available in the Unibet casino and Unibet online sportsbook. Some features include live streaming, live games, in-play betting, etc.

Betting features facts

CashoutYes
Bet builderYes
Live streamYes
Live bettingYes
DownloadYes

Unibet sportsbook users can download the Unibet mobile app directly from the website or the app store. Also, you can download the sports and online poker apps. 

Betting features rating

90/100 Quality design
  • Extensive live streaming coverage
  • 80,000 sports and events
  • In-play shows upcoming events
  • The statistics don't always show
  • The live stream is not free

To begin with, Unibet has one of the highest numbers of events available for bettors to live stream. With a live streaming coverage of over 80,000 sports and events, the sportsbook ranks as one of the best in this area. 

Many sportsbooks don’t offer live streaming services for animal races like horse and dog races. Unlike other sportsbooks with a shortcoming in this area, such as BetRivers, Unibet sports provides extensive live streaming for horse and dog races. 

Equally important is Unibet’s in-play feature. The in-play section shows upcoming events of current sports you are viewing. Punters can wager on upcoming sports and add them to their parley or bet-builder. 

While Unibet can pride itself on many positive points about its features, they have some pitfalls. What’s more, the statistics button in in-play games has received many thumbs-downs from users. Besides, the button does not always work. Although this may be a network glitch, it remains a concern. 

Additionally, the sportsbook does not offer a free live streaming service. Users must have money in their account before they can live stream any event. This is to say that customers without money in their Unibet account cannot live stream any event. 

Generally, Unibet provides its users with an early cash-out feature. Unlike at PokerStars, this feature is undoubtedly available for almost every sport and market. It automatically displays, and you can see the amount available for cash out. In other words, players will no longer have access to the feature once the game ends. 

Unibet Ontario sportsbook odds

Sports betting odds are usually attraction points for sports bettors. Everybody wants to win big, and a sportsbook’s odds will affect how much they can win from a stake. 

As a result, many sportsbooks like Unibet try to offer the best odds to their customers. It is an unwritten rule that odds either stand you out or knock you out of the industry. 

Thankfully, Unibet stands out as one of the sportsbooks in Ontario with high odds on all sports, markets, and betting options.

Betting odds facts

Average payouts93.95%
Average football payouts95.23%
Average hockey payouts93.08%
Average basketball payouts95.72%
Average live payouts94.68%
Boosted oddsYes

Unibet ranks amongst the top 10 sportsbooks in Ontario with fast and secure payment methods. In less than 48 hours, Unibet sportsbook will process your winning request and payment. This was the case at the writing time of this review.

Odds rating

80/100 One of the best odds out there
  • TV and Novelty odds
  • High basketball odds
  • Competitive in-play games odds
  • Low odds for some sports

It is not common, but Unibet bettors can win from some of their TV shows and novelty events. Moreover, the shows and events must be listed on their site for users to bet on. 

The odds may not be the best in the sports betting industry. However, they are high compared to other online gambling operators like ComeOn and Sports Interaction.

While odds may be low for some sports and events, upcoming in-play games have higher odds than other bets. Likewise, bettors can get a higher payout from betting on upcoming in-play games. The odd difference is between 0.01-0.05 

Conversely, some unpopular sports don’t have as many high odds as popular sports. You can say that the odds are not evenly distributed throughout the different sports. 

In addition to this, current or active in-play games have lower odds. It is almost as though the odds drop once the games start.

Payment methods 

The essence of wagering is to win. Meanwhile, you need to wager with money before you can win on any sportsbook. It goes to show how vital payment systems are to any betting platform. 

Unibet has done well in providing many payment options for its players in Canada. More so, it appears that players can use various types of payment options, including e-wallets. 

In other words, Unibet has some convenient options. They also have payment options for players that do not reside in Canada.

Payments facts

Total number of payment methods4
Best optionInstaDebit
Minimum depositC$10
Maximum depositC$2,500
Minimum withdrawalC$10
Maximum withdrawalC$100,000
Average deposit timeInstant
Average withdrawal time48 – 72 hours
Average deposit feesNo fees
Average withdrawal feesNo fees

The sportsbook’s fees are transparent. Fortunately for punters, there aren’t any, regardless of payment type or whether you are depositing or withdrawing. It does, however, emphasize that you must review the charges from your provider’s end.

Deposit methods

  • Visa
  • Mastercard
  • Interac
  • InstaDebit

Withdrawal methods

  • Visa
  • Mastercard
  • Interac
  • InstaDebit

Payments rating

85/100 Decent choice for secure payments
  • Zero fees
  • Fast transaction processing
  • High deposit limits
  • Slow withdrawals

Unibet lists secure and trusted payment methods at the page’s footer. Although they have other payment methods, the listed methods are recommended for users. Master and Visa cards are among the most trusted and secure payment methods. Nevertheless, punters can still use other payment methods the platform approves. 

More so, deposits via Unibet payment options are at zero cost. Also, Unibet credits your deposit to your gaming account instantly. 

You may only experience payment delays if there are network glitches or your payment method has internal problems. 

Unibet lets players deposit up to C$5,000, depending on the deposit method. Some high rollers may prefer a deposit limit of up to C$10,000 or more. 

The downside of the Unibet payment method choice is the time it takes to receive your withdrawal. Depending on your chosen channel, it may take up to a week to receive your money. Some operators like FanDuel and BetRivers process withdrawals faster.

While some withdrawal channels offer instant withdrawal, they do not come without a fee. Neteller is one channel that will charge you for an instant withdrawal.

Security and safety features 

Why would anyone want to use a platform that does not guarantee the safety of their account and money? Unibet knows how important their customers’ safety is, so they have adequate security. 

Security measures like firewalls and encryption technology are used by Unibet sportsbook to protect your data. But you need to protect your Unibet sportsbook details. 

The only probable source of security breach will come from the user sharing their account log-in details with others or exposing it through insecure third-party applications.

Safety facts

RNG auditingeCOGRA
Seals of TrustiGaming Ontario, EGBA, Global Gambling Guidance Group, IBIA
Responsible GamblingConnexOntario, RGC, CAMH, Gamblers Anonymous, GamTalk, Gam-Anon
SSL encryption128-bit
Ever blacklistedNo
LicensesThe Alcohol and Gaming Commission of Ontario
Self-imposed spending limitsAvailable
Self-exclusionAvailable
Cooling off periodAvailable
Account authenticationRequired
2-step authenticationN/A

Unibet has partnered with Gordon Moody to provide help to any of its customers affected by gambling. This shows how seriously they take gambling responsibly. Gordon Moody is a global online help provider for people affected by gambling. They provide online practical guides and emotional support for their patients. 

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario
  • responsible gambling foundation logo
    RGC (Responsible Gambling Council)
  • camh logo
    CAMH (The Centre for Addiction and Mental Health)
  • Gamblers Anonymous
  • gamtalk logo
    GamTalk
  • gam-anon logo
    Gam-Anon

Safety rating

95/100 Prioritises responsible betting
  • Easy to activate spending limit
  • Extensive responsible gambling options
  • Licensed online sportsbook
  • Lacks two-step authentication
  • No RNG auditing specified

The responsible gambling icon is at the right corner of the home page, just beside the ‘About Unibet’ icon. Also, bettors can easily activate their spending limit by following simple guides. 

The spending limit isn’t the only way to gamble responsibly on Unibet. They have many options to help their customers bet responsibly, including therapies from partners. 

To further show that they are authentic, Unibet operates in over 100 countries. They have never been red-flagged for responsible betting services. 

Unibet uses a 128-bit SSL encryption for security, and they don’t have two-step authentication for their users anytime they log into their accounts. At the same time, both options are available at competitors like BetVictor.

Doesn’t it bother you that Unibet sportsbook Ontario has not clearly stated the provider in charge of RNG auditing? The betting platform only claims private companies do the Random Number Generation for them. Well, I would be curious to know which one does it.

Customer support at Unibet Canada sportsbook

As a fact, everyone needs help at some point from an online betting site. Being able to access support when you need it also determines how well you will rate the platform. 

Unibet sportsbook provides Ontario users with many customer service options. Some options will allow customers to address their problems by themselves. If that doesn’t work out, they can also get help directly from a customer service agent. 

Customers can use different on-site support channels to get the help they need. Similarly, you may need to speak with a customer service agent or email the support team. Then you can try these mediums before you can resolve any problem. 

Support facts

Customer support availability8am – 11pm CET
Live chatYes
Email[email protected]
Contact no.1-855-485-8730
On-page supportFAQs, Help centre, Webform, and Unibet Community

The Unibet FAQ section is really helpful if you have some little issues you need to sort out. However, using the Unibet live chat will be preferable if the issue is pressing and needs urgent feedback. 

Support rating

85/100 High-quality customer service
  • Easy to access
  • Helpful Unibet community
  • Various self-help services
  • Not 24/7 live chat
  • Telephone not always available

Unibet has provided an easy-to-access customer service system to serve their customers better. Whether new to the website or the Unibet sportsbook app, you can quickly contact customer service and resolve your issue. 

In addition to the platform’s direct customer services, they provide community service for its users. Unibet created a community forum page to assist their players. You can easily join. Ideas are shared on the Unibet community forum page to help each other solve some of their problems. 

You don’t have to wait until a customer care agent attends to you. Bettors can use any of the self-help services, like FAQs, to get answers to their problems. The FAQ section on this sportsbook provides comprehensive solutions to specific queries. 

Besides these optimistic takes, Unibet customer service is not available 24/7. Direct communication with customer service starts at 8:00 AM CET and ends at 11:00 PM CET. If you need urgent help around the clock we recommend checking other sportsbooks like ComeOn

The fastest way to reach out to Unibet is through their live chat. Meanwhile, calling their phone number is not a bad idea, but you have to queue up if the callers are too many.

Platform and usability 

No sports bettor wants to waste time struggling to navigate a gambling website. They’ll simply give up and work away. On the other hand, Unibet platform is easy to navigate with all the basic features highlighted on the home page. 

Interestingly, there’s a Unibet sportsbook app that players can access through Google Playstore or Apple Store. The Unibet app doesn’t take too much memory space like other betting apps. 

Whether it is the desktop website or the mobile sports betting app, Unibet has put in the work to ensure a high-quality user experience. The loading time of the mobile app is fast but it also depends on your internet speed.

Usability facts

Ease of navigationTop-notch
Search functionYes
Sticky live chatYes
Interface ratingCan be improved
UX ratingAbove average
Mobile appYes
Mobile usability ratingPerfect
Other productsCasino, E-Sports

The icons are bold and visible on the Unibet home page. Without second guessing you can basic betting features on this platform with ease.

Play on these devices

  • Android
  • iOS
  • MacOS
  • Windows

Platform rating

95/100 Easy to use
  • Search bar available
  • Well-arranged homepage
  • Easy to navigate
  • Not so great graphics
  • Quite boring colour scheme

Furthermore, you can use the search bar feature to navigate through the website if you’re still familiar with their platform. The search bar is visible at the top-right corner of the page. 

If there’s one thing you must applaud Unibet for, it should be the home page arrangement. The home page gives you a picture of everything you need at a glance. You are only one click away from more details. 

For instance, when you click the “Sports” tab, all the sports betting features, including the leagues, appear on the page’s right side. 

Despite the well-arranged home page, the designer decided to reek the page with uninspiring graphics. Nevertheless, the Unibet page is mainly a mix of green, white, and grey. Also, the design is simple, but a little boost is not bad. 

The grey, white, and green scheme doesn’t sound like an exciting appeal. The page may look dull because of its colour combinations if you are a colour freak. 

Expert verdict 

In any case, Unibet sportsbook Ontario still ranks amongst the top Ontario betting sites. With a lot of sports and markets for customers, they make online sports betting fun for customers. 

We have seen the sportsbook improve over the years. Some features are working better than they were some years ago. Also, it shows that they want to match market demands. Importantly, it is staying ahead of the curve in the sports betting industry. 

Although they have improved, Unibet sportsbook still has to do better. However, they can improve site experience, graphics design, and colour scheme. 

Finally, this sportsbook is a good website to try your luck betting on your favorite sports. Nevertheless, customers can get the most out of their features, and, odds. The platform also makes it easy for its users to use.

FAQs

Is there bet insurance available for Unibet Ontario?

Unibet sportsbook is one of the few sportsbooks that offer their users bet insurance. However, the bet insurance is only on the ACCA offer. In fact, customers will get a free bet if any of their selected bets fail. Bettors sometimes may get bet insurance on other games but not all the time.

Can I make a deposit using cryptocurrency at Unibet sports?

Unfortunately, Unibet sportsbook Ontario does not allow customers to deposit into their betting account using bitcoin or any other cryptocurrency. While the sportsbook pride itself on several deposit methods, cryptocurrency deposits are not on the list. You can use other payment methods like Interac, Visa, Mastercard, or Instadebit to withdraw and deposit.

Can I use Unibet mobile app on my device?

Yes, presently, Unibet has an app that only works on Android and iOS devices. However, if your device does not belong to any of these devices, you will have to stick to using the website for all your bettings. But downloading the mobile app on your device will take not take too much time. Also, Unibet mobile app takes little out of your space memory. 

Is Unibet mobile app good?

Yes, this sportsbook has a very high rating on its mobile app. It offers users a seamless betting experience. Many bettors have given them a positive nod for the mobile app over the desktop website. Also, the app offers the same thing as the desktop website, but at a better and faster rate. Using the app saves you loading time. Hence, your mobile device must be one of the updated versions for you to get the most out of it.

Do I need to pay to live stream on Unibet?

The live streaming service on Unibet is not entirely free. Although you won’t need to pay any specific amount to live stream, you need to have money in your account. Likewise, you must first log into your Unibet account and also deposit the minimum amount before you can live stream any event. For a horse race, you must place a bet before you can live stream any horse race event. Other sports and events don’t require you to place a bet before you can bet.

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