Keeping it cool in the Great White North is Coolbet, a brand-new sportsbook in Ontario. With over 20 sports and hundreds of markets to choose from, we bet that Coolbet is set up to rival the best.
Our Coolbet sportsbook review covers safety features, sports odds and markets, navigation, in-play options, and more. With expert insights in tow, we’ll provide everything you need to know before hitting the ice.
Please note that Coolbet sportsbook is in the process of exiting Ontario and, as of 3rd April of 2023, will no longer operate in the market. See the Editor’s note for more information.
- Diverse range of markets
- Impeccable interface design
- Regular Coolbet specials
Pros & Cons
- Hundreds of markets
- Responsible gambling tools
- Fast support response
- No mobile sportsbook app
- Some broken links
- Only four payment options
How we rate?
Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.Learn more
What is our Playscore?
The Playscore represents the average rating according to top critic sites for a given gambling operator.Learn more
|Company behind||GameAccount Network|
Coolbet sportsbook will no longer operate in Ontario, effective from 03.04.2023.
This review is based on the operator’s current sports offer in Ontario, Canada.
Sports and markets: Coolbet Ontario sportsbook
When it comes to sports, Coolbet sportsbook is up there with the best. There are 22 sports and events on the Coolbet website, including both domestic and global sports. Additionally, punters can enjoy a variety of novelty markets, with lines for entertainment events and politics.
These betting markets include a variety of top leagues too. You’ll find the NBA, NFL, Premier League, Rugby World Cup and a whole lot more.
Within each sport on the Coolbet Ontario sportsbook there are also multiple betting types available. However, this does depend on the sport, with some offering more than others.
Sport events facts
|Total number of sports to bet on||23|
|Bet options per match (American football)||20+|
|Bet options per match (Ice hockey)||20+|
|Alternative options (esports, politics, etc)||Yes|
For example, football and soccer have some of the most options available, while other sports like darts have just a few.
Featured betting markets
Sports and markets rating
- 23 sports and events offered
- Solid esports offer
- Diverse betting options
- No virtual sports
- Few options on less popular sports
Both the Coolbet mobile app and the desktop have 29 sports and events available which I found to be pretty decent. This matches other sportsbooks such as BetMGM and Betway.
The sports are listed alphabetically which made it very easy for me to find the specific sport I was looking for. Once you click on the sport, I could find all the leagues and countries available.
At this juncture, I was able to then see all the betting markets per sport. These are listed neatly within each sporting category, though some sports have more options than others.
I will say though that this section isn’t quite as neatly laid out as that of other sportsbooks. It did take a bit more time to find the bets.
Overall though, I was pleased to find a range of smaller sports on offer, some specials, and the option to bet on entertainment and politics as well as sports.
American football is one of the biggest markets at Coolbet Canada. I was able to sift through over 20 different betting options as well as betting options from both the US and Canada. In comparison to other sportsbooks though, this section is lacking.
Hockey, on the other hand, was a different story. Here, the bets match those of football. And, impressively, there are leagues and events from ten different countries around the world, which really put this section in a league of its own.
Betting features at Coolbet’s Ontario sportsbook
Up to this point, the Coolbet sports betting site has been pretty standard across the board, but here there are some excellent points that make it stand out.
There are both cash out and bet builder options here. And, while there is minimal live streaming available, there are many live betting opportunities on offer.
It’s possible to enjoy combo bets too as well as keep track of incoming bets. The site also has a betting leaderboard, leagues and a winners feed.
Betting features facts
The section for live bets is in a section of its own too. And this makes it easily accessible. All the latest scores and stats are constantly updated.
Betting features rating
- Bet builder and Cash Out offered
- Live odds updates
- Live streams only for esports
Coolbet online sportsbook offers a lot of similar features to sites like Betway and Bwin sportsbook. However, the latter stands out because it also offers live streaming across many sports, something sadly lacking here.
Nevertheless, I was very pleased with the overall setup at Coolbet. I was able to set auto cash out options and let the bets get settled for me.
The bet builder is great too, and I like being able to change the bets to the specifics I am interested in. Most players are going to like this feature too.
While there is only live streams on esports, for other sports there is live betting. In this section, I found a wealth of live stats and data available, which was really appreciated.
Having some of these additional details allowed me to tweak my bets. And these small changes can really make the difference to your final payout.
The reason I don’t give this a higher score though, is the lack of live streams. I’d really like to see this brought in as it would just elevate Coolbet Ontario a little bit. However, for both hockey and football, there was a wealth of options including parlays on offer. So I can’t complain too much here.
Coolbet sports betting odds
Sportsbooks may vary regarding the odds they provide. Therefore, it is critical to work with reputable sportsbooks that present the best odds on the market.
For us, the best online sportsbooks will actually clearly show their payout percentages on the site. Additionally, they will be in the 93-97% range.
Coolbet actually manages to do both of these things, though the payout percentages are not provided for all sports. As a result, they are at the lower end here when averaged out, as they sit at around 94%.
Betting odds facts
|Average football payouts||94%|
|Average hockey payouts||94%|
|Average basketball payouts||94%|
|Average live payouts||Low at 93%|
Normally too, live betting payouts are significantly lower than payouts on other bets. So the good news is that it’s not the case here.
- Soccer payouts are 98.1%
- Boosted odds offered
- Live bets payout less
- Generally low averages
This was one of the biggest surprises here. Impressively, Coolbet is one of the few sites that actually listed some of its percentage payouts without me having to calculate them.
And I will say this, they’re easily ahead of the rest. For instance, in the soccer section, for outrights, Coolbet has a whopping 98.1% payout rate. This is head and shoulders above the next sportsbook, Unibet at just 96.9%.
Okay, so the payout percentages do drop across the different bet types. A soccer bet for both teams to score has a 95.2% payout, but this is still nicely within the top range. And, it’s still higher than payouts from other sites.
Other Coolbet sports are not quite as high as this, but overall the Coolbet odds are easily some of the best out there.
That being said, unfortunately, because some of the smaller sports bring things down, the final average payout of 93.85% is a bit low. But, it’s still above my 93% cutoff.
Payment methods: four options to choose from
When it comes to online sportsbooks, ideally there should be at least ten payment methods available. This gives you a good set of choices.
Currently, Coolbet is not really at the top of its game here and only offers four different Coolbet payment methods for sports betting. This is rather restrictive.
That being said, there’s a nice low minimum deposit of just C$10 in place, and this is only slightly higher for the withdrawals at C$20 for all payments.
|Total number of payment methods||4|
|Average deposit time||Instant|
|Average withdrawal time||48 – 72 hours|
|Average deposit fees||No fees|
|Average withdrawal fees||No fees|
As far as betting sites go, this isn’t great. But, there are no fees attached to any of the options which is another good point. Additionally, deposits are instant, with withdrawals still relatively speedy taking up to three days at most. In fact, MuchBetter offers an instant withdrawal option, so there is that.
- Four payment methods available
- Accepts Interac and MuchBetter
- Free transactions
- Options are not diverse enough
These days, I really do look for sports betting sites with more than just four payments. I will say that I am disappointed with Coolbet for this.
The deposit methods at Coolbet Ontario are good though — you’ve got Visa, Mastercard, MuchBetter and Interac. But I want more to choose from. And that’s especially when you have sites like Bwin and Betway offering more than ten deposit methods.
Luckily at least, the same payment methods can be used for withdrawals, so at least there’s no faffing about changing payment options all the time.
Coolbet also lays out its payment options very clearly, so there’s no confusion here. Everything is free from their side, and they do have an average payout processing of just three hours — one of the fastest out there.
Impressively, this does mean that if you use MuchBetter, your payouts are almost instant. Despite it all, this mollified me somewhat resulting in a slightly higher score than you might expect given the lack of options.
Safety features at Coolbet
As we’ve mentioned in this Coolbet review, it’s always important for the sports betting site to offer a safe, secure gaming platform.
Coolbet Ontario does this well by first having an iGaming Ontario licence with the Alcohol and Gaming Commission. For sites operating within the province, this is the bare minimum in requirements.
To protect your data there are stringent policies in place as well as 128-bit SSL encryption protocols. The site also doesn’t keep unnecessary data either.
|RNG auditing||iGaming Ontario|
|Seals of Trust||iGaming Ontario|
|Licenses||The Alcohol and Gaming Commission of Ontario|
|Self-imposed spending limits||Available|
|Cooling off period||Available|
Rounding out the features is a strong responsible gaming platform. There are tons of tools for you to use here so that you can stay safe online.
- Strong responsible gaming tools
- Licensed and regulated
- SSL encryption across platforms
- Unknown third-party auditor
To be honest, I don’t really have much to say here about Coolbet Ontario. It generally ticks the boxes, for starters because it has the Ontario iGaming licence.
I mentioned in this Coolbet review already that it’s generally average across the board, and this is also clear within the security. It offers 128-bit SSL but nothing higher.
I was somewhat concerned by the fact that I couldn’t find any external auditor for the running of the games in the Coolbet casino or for the betting site. There is something in place though as Coolbet proudly announces its adherence to these rules.
Where Coolbet Ontario does shine though, and where the rating gets pulled up higher, is in the responsible gaming section. This is core to Coolbet’s operation and safe gaming is even part of their tagline.
There are numerous responsible gaming tools available including self-exclusion, cooling off and setting bet and deposit limits. All of this is very easily accessible too which I really liked.
Being able to get in touch with the sportsbook is a must. Even if the site works well, there should be at least three options for contacting the site and this is what Coolbet has.
Coolbet has live chat, email and a phone available for getting in touch. Better still, you don’t need to be logged in to your Coolbet account.
However, rather surprisingly in this day and age, the support is not available 24/7, though it is offered every day. Phone support is even more limited than the other two options stopping at 5 pm each day.
|Customer support availability||2 am – 7 pm Monday – Sunday|
The first place to start if you run into issues is the FAQ section. This is incredibly comprehensive and broken down into different categories for even easier access.
- Three support options
- Fast responses
- Easy to find and contact
- No 24/7 support
Okay, so when a sportsbook doesn’t even offer 24/7 support I am rather disappointed. And that is the case here at Coolbet.
It’s the reason I scored support so low actually. That’s because I really feel strongly about having the option to get in touch whenever I need to without any restrictions.
However, across both desktop and the Coolbet mobile platform, I did find that the support was easily accessible in all forms including the live chat.
Additionally, I was impressed by the fact that Coolbet actually has a phone option as not many sportsbooks in Canada actually do at this time.
Finally, the response time is second to none, with the live chat responding in 15 seconds on average. A 2-hour response time from an email is not bad either.
Platform and usability
As we reach the end of our Coolbet review, it’s time to look at the overall usability and platform provided by this sportsbook.
First, let’s just say that Coolbet’s mobile browser platform is second to none. And this is shown by the fact that they have won the International Gaming Awards for Mobile Operator of the Year 2022.
Without doubt, the Coolbet mobile platform offers an incredibly stellar platform featuring all the same pro sports, bets, features, security and so much more.
|Ease of navigation||Good|
|Live sticky chat||Yes|
|Mobile usability rating||Stellar|
|Other products||Casinos, Poker, E-Sports|
Even the design of the site is top-notch. It has a soft, dark theme which makes it easy on the eyes. And, the navigation and layout is simple and easy to figure out, even for new players.
Play on these devices
- Excellent mobile browser platform
- User-friendly interface
- Seamless navigation across all verticals
- Limited sports filters
- No Coolbet app available (yet)
Well, what can I say about the Coolbet platform itself? Not much really, as it does indeed tick all the boxes. Impressively, the design and look of the site is the same across all platforms.
I might even go out on a limb to say that the Coolbet mobile platform is even better than the desktop one. It offers the same Canadian market options in a neat, functional way. However, it’s the Coolbet betting markets that do raise the one quibble for me. And that’s the lack of filters when you’re in the markets themselves.
This is an issue across the board, both desktop and mobile, which I think should be a relatively easy fix. Essentially, I want more options for the different bet types. Let me search moneyline odds or parlays in separate filters.
As for other products, Coolbet’s online casino is actually one of my favourites. Plenty of top casino games to choose from, but it’s the seamless navigation and extensive filters that won my approval. By far, Coolbet offers the most intuitive and helpful navigation I’ve come across in my online casino search. Not to mention really niche game studios with incredible games – that’s really hard to beat in Ontario at the moment.
Really though, there’s not much to complain about here at all. The site loads well, is very intuitive and is easy on the eyes, thanks to the relatively muted colour scheme found throughout. It gets a high score from me.
So, now it’s time to conclude our full Coolbet review. We have to say that there are a lot of standout features available on this site, which sets this operator apart on Ontario’s sports gambling scene.
First, Coolbet offers a great number of sports, which include sports from around the world. Each sport has a number of leagues and events too though not quite as many as other betting sites.
Coolbet online sportsbook also has a strong desktop platform, but unfortunately lacks a dedicated app. Fortunately, the website is fully optimized for mobile use and offers the same stellar betting experience.
Other top features include the range of odds provided, the high payout percentage and the three different contact options. However, it is lacking a little when it comes to payment options and the lack of 24/7 support.
Is Coolbet legal in Ontario?
Yes, it is. Coolbet’s Ontario sportsbook is fully licensed to operate within the province by the AGCO and operates in agreement with iGaming Ontario. Coolbet was one of the first online casinos and sportsbooks to secure licensing, and have been operating in the market since its opening in early 2022.
Is it safe to play at Coolbet?
The Coolbet sports desktop platform and mobile site have a number of security features in place to ensure your experience will be a safe one, including 128-bit SSL encryption and two-factor authentication.
Does Coolbet sportsbook have a mobile app?
Unfortunately, there is no Coolbet mobile app at this time. However, the Coolbet sports site is fully compatible with mobile devices, using responsive design and a mobile-first approach for a seamless user experience.
What sports does Coolbet offer?
Coolbet Canada has an impressive number of domestic and international sports available. Of course, the domestic or North American sports and leagues are the most prominent, but Coolbet also puts a lot of emphasis on global leagues too. You can find baseball, hockey, basketball, football, soccer, tennis, golf, and many more options.
How do I place a sports bet with Coolbet?
To place a bet, you’ll need a registered and verified account, and sufficient funds in your balance to place a wager. Then, you can proceed to the Sports section and fill your bet slip with selections of your choice.
On the Coolbet site, you can find a wealth of different betting options. These include many of the more popular markets such as moneylines, over/unders, totals, parlays, props, futures and more. Within each market there are additional betting lines, unique props, and even futures available as well.
You can choose between single, combo, or system bets, as well as toggle between American and decimal odds. Once you’ve made your selections, simply click on ‘Place Bet’ and wait for bets to be settled.