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Wildz casino review: Ontario 2024

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89/100 Expert Rating by Elena I.
Impressive selection of slots

Wildz casino, a renowned platform, boasts an extensive array of slots and jackpots on a seamless, user-friendly interface.

In our comprehensive Wildz casino review, our experts delve into the vast game selection, software providers, payment methods, support channels, and additional offerings and services.

Pros and cons

  • Over 1,600 games available
  • Intuitive user experience
  • 24/7 customer support
  • Needs more table games
  • No mobile app
  • No telephone support

General ratings

89 / 100 Expert Rating by Elena I
90Games rating
84Software rating
84Payments rating
92Safety rating
86Mobile rating
95Support rating
94Usability rating
How we rate?
88% Playscore based on 8 critics
95
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94
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91
gambling.com logo
90
casinoonlineca.ca logo
89
casino.guru logo
84
thegruelingtruth.com logo
80
covers.com logo
78
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What is our Playscore?

General info

Launch date 2023
Company behind Rootz Ltd

Expert verdict

Wildz casino may not be one of the most instantly recognizable names in the online casino world. It may not have the reputation enjoyed by some of its competitors, but make no mistake, this is an excellent option for players in Ontario.

If we had to pick one specific element of Wildz casino that especially impressed us, we would have to go for the online slot library. Not only is the size of the library noteworthy, but the quality of the games is also outstanding.

The customer support, software and mobile gambling provision are among the best in Ontario. In short, we highly recommend signing up with Wildz and discovering what it offers.

Games at Wildz casino Canada

Wildz online casino in Ontario has over 1,100 games, constantly adding more. These combine online slots, table games and live casino titles. This selection includes many of the most popular casino games on the market.

The online slot games feature many famous titles such as Sweet Bonanza, Wolf Gold and The Dog House Megaways. There are also over 100 jackpot and local progressive jackpot games for you.

The live casino section of the Wildz casino app and the website includes a wide selection of baccarat, blackjack and roulette variations. There are also a number of game show-style titles, such as Boom City, Mega Wheel and Sweet Bonanza Candyland.

If you’re a fan of table games, you can choose from video versions of blackjack, roulette and popular video poker games. In total, are 25 games currently available in the Wildz casino library.

Game facts

CategoryDetails
Expert’s pickThe Dog House
Slots950+
Popular slotSweet Bonanza
Jackpots100+
Top jackpotWolf Call
Table games20+
Popular table gameMultihand Blackjack Classic
Live games80+
Most streamedBoom City
Average RTP95.70%
Demo-play availabilityYes

The jackpot games at Wildz casino are made up of two types. However, a small number are progressive jackpot games offering the chance to land a big win.

Game types available

  • host in front of a lucky wheel with live recording sign
    Game shows
  • dice shaker next to video camera with play button
    Live sic bo

Games rating

90/100 Fantastic selection of casino games
  • Over 1,100 online games
  • Extensive live casino
  • Over 100 jackpots
  • Low table games amount

Amazing! That’s the only word I can find to describe the online game library at Wildz Ontario. After completing your Wildz casino login, you will be presented with many games, including a vast array of Wildz casino slots.

I’ve played at many online casinos in Ontario and can honestly say Wildz is in the top echelon. This is especially true when it comes to their online video slots. For a slot enthusiast like me, having over 1,100 slot games means you’ll get a great score.

Similarly, fans of live casino games will love the choices available to them. The game library is on par with other top online casinos in Ontario, such as Gate777 and its 1,000-game portfolio.

However, I was a bit disappointed with the table game selection, which is slightly underwhelming, to say the least, and lost the site a few points. Even smaller sites like Casino Classic, which offers just 500 games, provide over 30 table games. But this is a minor quibble, and Wildz more than makes out for that in other areas.

This is a decent online casino game library, although it falls far short of the 3,000+ games Wildz offers on its general Canadian site. However, there’s enough choice here to keep most players happy.

Wildz online casino software providers

Over 30 game developers provide Wildz casino games. These include industry-leading software providers such as Pragmatic Play, which provides most of its virtual and live game portfolio. Pragmatic Play also provides this casino in Canada with uniquely branded games such as Wildz Live Blackjack.

The other software developers powering the games at Wildz include smaller but well-established providers. These include Quickspin, Relax Gaming and Nolimit City. Each of these providers’ games is playable on desktop or mobile platforms.

Pragmatic Play, the leading name in the live casino industry, powers the live dealer games at Wildz. The developer is renowned worldwide for producing professional, high-quality, innovative live casino games.

Thanks to this large collection of software developers, you will find various game types, themes, and additional features in the games available at Wildz.

Software facts

CategoryDetails
Most popular slot softwarePragmatic Play
Number of software providers37
Live providers2
Most popular live softwarePragmatic Play
Bespoke softwareNo
Download required?No

Excitingly, thanks to its partnership with Pragmatic Play, Wildz also offers some bespoke software in its Live casino. Additionally, all the games available here can be played on the go without downloading additional software.

Available software

  • all41studios logo
    All41Studios
  • fantasma logo
    Fantasma
  • inspired essential entertainment logo
    Inspired
  • Alchemy Gaming
  • just for the win logo
    Just For The Win
  • Blue Guru Games
  • Crazy Tooth Studio
  • gamomat logo
    Gamomat
  • print studios logo
    Print Studios
  • Four Leaf Gaming
  • Foxium
  • Max Win Gaming
  • ReelPlay
  • oryx gaming logo
    Oryx
  • storm gaming technology logo
    Storm
  • stormcraft studios logo
    Stormcraft Studios
  • Peter and Sons
  • Wazdan
  • Playson
  • Avatar UX
  • Triple Edge Studios
  • Silverback Gaming
  • Slingshot Studios
  • hacksaw gaming logo
    Hacksaw Gaming
  • games global logo
    Games Global

Software rating

84/100 Excellent software provision
  • Great live casino providers
  • Over 30 software developers
  • High-class developers
  • Only one live provider

The range of software providers supplying games to Wildz is solid, if not spectacular. When compiling this Wildz casino review, I was disappointed that Wildz Ontario does not yet offer the full range found on the Wildz casino Canada site. Still, hopefully, in time, this will be remedied.

Having over 30 developers providing the games at casino Wildz meant I gave it a solid, above-average score. This easily beats out the likes of Zodiac Casino and its one developer, even if that one is Microgaming.

Like other leading online casinos in Ontario, such as Casumo, Wildz has a live casino featuring games from Pragmatic Play. This immediately gives me confidence that I will find reliable, high quality and great-looking live dealer games.

It is a similar story to popular slot games. Whenever I see games provided by the likes of Relax Gaming and Swedish developer Quickspin, I know that I will get a fun and highly entertaining online slot experience.

So whilst I wouldn’t say that this casino has the most comprehensive range of software providers on the market, it ticks pretty much all the important boxes. It certainly does enough to achieve another solid score in this area.

Payment methods at Wildz casino

There are currently eight ways you can deposit funds at Wildz. These methods are Interac, iDebit, InstaDebit, MuchBetter, Visa, MasterCard, ecoPayz and bank transfer. The minimum deposit for all of these methods is $10. There’s no information available about the maximum deposit limits, but high rollers can contact their personal account manager for personalized limits.

Withdrawals can be made via any of the eight deposit methods. However, the minimum amount you can withdraw is $20. There is no stated amount for the maximum you can withdraw. However, before making a withdrawal request.

There are no fees associated with any deposits or withdrawals at Wildz. However, some major banks in Canada do not permit withdrawals via credit card. It’s advisable to check with your provider before attempting a withdrawal.

All deposits are processed instantly, meaning you can use your funds immediately. Withdrawals aim to be processed within 24 hours but can take up to three business days, depending on the withdrawal option chosen.

Payment facts

CategoryDetails
Number of payment methods6
Top paymentInterac
Minimum depositC$10
Maximum depositN/A
Minimum withdrawalC$20
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal time1-3 working days
Deposit feesNone
Withdrawal feesNone

If you use MuchBetter as your preferred payment method, you can also request a free MuchBetter Mastercard. This can be used at the same ATMs and retail outlets as a standard MasterCard.

Payments rating

84/100 Solid choice for payment methods
  • Six payment methods
  • Instant deposits
  • Quick withdrawals
  • Minimum withdrawal could be lower

The choice of payment options here is solid; it’s just a shame that no more than eight methods are available. Generally speaking, I like to see at least ten payment options available.

However, the quality of the payment methods at Wildz is second to none. All the most popular methods in Ontario are on offer, and the selection is better than that at Betway, which offers just three options.

The processing times at Wildz casino are another reason for the operator’s decent score in this area. I expect to see all deposits processed instantly, but I was pleasantly surprised that Wildz aims to process all withdrawals within 24 hours.

So why is the score not even higher? I prefer to see slightly lower minimum deposit and withdrawal amounts. I think it’s good when operators allow players to make payments of just C$5, as this opens them up to players using very low budgets. But at least the minimum withdrawal was less than the $50 Yukon Gold casino demands. Points to Wildz here.

As you may have worked out by now, this section is somewhat of a mixed bag for me. Although it can’t claim to be one of the best online casinos regarding payment methods, Wildz has a solid offering that will satisfy most players.

Safety features

Wildz casino is operated by Rootz Limited, a company based in Malta and operating under registration number c 83903. Rootz Limited holds a Malta Gaming Authority license and can legally provide real-money gaming in many countries worldwide.

Wildz casino is fully licensed in Canada to provide real-money gambling in Ontario. This licence is provided by the Alcohol and Gaming Commission of Ontario (AGCO) and was issued in 2022.

The responsible gambling provision at Wildz casino allows players to set personal limits that help control their gambling expenditure. These limits relate to the player’s wagering, deposits and time you continue playing on the site.

Safety facts

CategoryDetails
Auditing sealseCOGRA
Responsible gaming sealsConnexOntario, Gamblers Anonymous, Gambling Therapy, GamCare
SSL encryption128-bit
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesThe Alcohol and Gaming Commission of Ontario, MGA
Company behindRootz Limited
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

To help protect your privacy, Wildz casino uses advanced, cutting-edge technology, including 128-bit SSL encryption. When signing up at Wildz casino, you will be asked to provide account verification documents to confirm your identity.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario
  • Gamblers Anonymous
  • Gambling Therapy
  • GamCare

Safety rating

92/100 Licensed and secure casino in Ontario
  • Licensed by AGCO
  • Safe gambling tools available
  • Two-factor authentication available
  • No unique security features

All the necessary boxes are ticked by Wildz casino when it comes to online safety features. It has licences from reputable authorities, meaning that players’ data is fully protected, and it is clear the casino site offers you all the tools to play responsibly.

Like all other casino sites wishing to offer their services in Ontario, Wildz casino has a licence from AGCO. This means that the site has to follow the province’s rules and regulations relating to online gaming, so I have full confidence that Wildz is a casino that can be trusted.

Likewise, I was pleased to see the responsible gambling tools at Wildz casino were on par with the likes of Captain Cooks Casino. In other words, they allow you full control over your wagering and limit your activity.

The encryption at Wildz is standard 128-bit SSL encryption, which is perfectly acceptable for ensuring your data remains safe when you gamble online. However, I’d have given Wildz an extra point or two if, like LeoVegas, it used 256-bit instead.

Nevertheless, overall, I cannot say anything negative about the safety features at Wildz casino. If you join this casino, you can be confident that you will receive a fair and trustworthy online gaming experience.

Mobile features

As mobile gaming becomes increasingly popular in Ontario, online casinos must carefully consider how best to provide for this huge mobile audience. Other Wildz casino review guides have noted that this operator does not have a mobile app for you to download.

Instead, Wildz casino players can access a fully mobile-compatible version of the website via all major mobile browsers, including Chrome, Firefox and Safari. The mobile site is also fully compatible with Apple, Windows and Android devices.

Being scalable to devices of all sizes, it allows playing from phones, iPads, and tablets. You will also find all the same customer service options, search functions and payment methods as on the full desktop site.

If you have a working mobile internet connection, the mobile site is accessible from anywhere. However, in order to use the site for real money gambling, you need to be physically located within the province of Ontario.

All developers partnered with Wildz casino have ensured that their games can be played on desktop and mobile devices, so you’ll have the same selection of games regardless of the device you use.

Play on these devices

  • Android
  • iOS
  • Windows
  • MacOS
  • Linux

Mobile rating

86/100 No mobile app but mobile-optimized casino browser
  • Excellent mobile loading times
  • All games on mobile
  • Optimized browser for mobile
  • No Wildz casino app

Let’s get the bad news out of the way first. I was disappointed to discover that Wildz casino does not have a mobile app. This puts the operator at a distinct disadvantage regarding mobile gaming.

However, it is becoming increasingly rare for an online casino in Ontario to have a mobile app for customers. 888Sport is an exception, as it offers an excellent mobile app for both Apple and Android players.

Overall, the absence of a mobile app didn’t seriously affect my gaming experience. The mobile website is a very good one. It offers a seamless mobile gaming experience, and in many ways, you could be forgiven for thinking you were using an actual mobile app.

All the virtual and live games were present and correct on the mobile-optimized site. This is much better than the native app offered at Jackpot City, which only carries around half of that casino’s portfolio of games.

Overall, I cannot award Wildz an especially high score here. After all, the lack of a mobile app is a huge gap for me. But given the quality of the mobile website, you can still enjoy playing at Wildz whilst out and about.

Customer support

You can contact them via live chat or email if you experience any issues when playing at Wildz casino. Despite being based in Malta, the live chat service is available 24/7 to players in Ontario.

You can access the live chat service by clicking the speech bubble icon in the left-hand side menu. Then, fill in personal details, and you will quickly be sent to an operator.

Email support is available at [email protected]. In most cases, email requests receive replies within an hour. At the time of writing, Wildz casino does not offer telephone support and has a limited presence on social media.

The Wildz casino website also has a dedicated FAQ section. This can be accessed via the main menu located in the footer. The FAQs contain around 50 articles relating to common areas, including security and video slots.

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberN/A
On-page supportFAQs and Help Section

Wildz casino customer support is available in either French or English. The website also has a ‘Casino Guide’ section that contains over 50 short articles explaining common casino terms, such as wagering requirements and random number generation.

Support rating

95/100 High-quality and fast customer support
  • 24/7 live chat
  • Extensive FAQ and casino guide
  • Fast email replies
  • No telephone support

This is another solid area for Wildz casino. Indeed, if it were not for the complete absence of telephone support, I would have been inclined to award it an excellent score in the 90s.

It is hard to think of an operator offering such a comprehensive customer support provision, especially regarding the on-site articles. Even a leading operator such as BetMGM has such a detailed FAQ section.

I was also really impressed with the turnaround times for customer queries. Receiving a reply to my email request within an hour was hugely pleasing and puts Wildz casino ahead of many competitors regarding customer support.

That said, I cannot completely overlook the lack of phone support. To get a 90+ score, an operator needs to have this service. If NorthStar Bets can do it, why can’t Wildz?

Overall, I think Wildz casino provides some excellent customer support options. In most cases, the FAQs and Casino Guide should answer your questions satisfactorily. And if you need additional help, you can get it quickly.

Usability

The Wildz casino website strongly features the operator’s purple and yellow brand colours. The site home page has a top banner that displays the latest promotions. Under this, a menu allows you to select the type of game you wish to play – Popular, Slots, High Volatility, etc.

Below this horizontal menu, you’ll find an array of game categories, each displaying a selection of titles. These categories change depending on which game-type icon you click. The default categories include Popular, New Games, Feature Buy, High Volatility, Megaways, and Drop & Wins. The footer menu shows additional options, such as customer support and FAQs.

When you click through to the game type you want, you will see a similar-looking screen but with specific game options listed. For example, going to the live casino page, you will see sections displaying popular blackjack, roulette and baccarat games.

If you cannot see the game you want to play, there is a free text search box at the side of the menu. You can even use this search box to locate games made by a specific software developer.

Usability facts

CategoryDetails
Mobile appNo
Mobile games availabilityFull suite
Ease of navigation Simple
Game filtersYes
Search functionYes
Loading speed0.9 sec
UI and UX ratingGood
Other productsN/A

When testing out the Wildz casino website on desktop and mobile devices, we found that the games and pages all loaded extremely well. There were no glitches, and all of the games ran smoothly.

Usability rating

94/100 Simple but effective website
  • Clear menu choices
  • Easy navigation
  • Multiple search options
  • No app available

If you want a simple, user-friendly online casino in Canada, you will go a long way to beat the Wildz casino site. The operator has put itself in the players’ shoes when designing the Wildz website.

There are plenty of fancier online casino sites out there — I’m thinking of Bwin here — but ultimately, I award a high score when I can find the games I wish to play with little or no fuss.

And that is exactly what this website does. From the site home page, you can reach the game you require in no time, either via the search box or simply by heading to the appropriate subsection of the site.

I found the loading times at Wildz casino to be fast. Pages loaded virtually instantly, and the games were equally as rapid. It all made for a very relaxed gaming experience. I’d put Wildz on the same level as Unibet regarding website design and simplicity.

Given the excellent performance of Wildz casino across the board, it seems appropriate that we finish with yet another excellent score. The Wildz casino website is an excellent tool that makes online gambling extremely straightforward.

FAQs

Is the Wildz casino legal in Ontario?

Yes. Wildz casino has a licence to provide real money online gambling in Ontario. This licence was awarded by the Alcohol and Gaming Commission of Ontario (AGCO) and was issued in 2022. Rootz Limited operates Wildz casino. Rootz is based in Malta and located at Ewropa Business Centre Dun Karm Street Level 3 – 701, Birkirkara, BKR 9034. It has a licence from the Malta Gaming Authority.

Can I play with real money at Wildz casino?

Yes, you can. Wildz casino has a full license from AGCO, meaning it can legally provide real money online gambling in Ontario. This licence was acquired in 2022, and in order to maintain it, Wildz casino has to demonstrate it provides a fair and trustworthy gambling provision. Rootz Limited has a full licence from the Malta Gaming Authority (MGA) outside of Ontario.

What games are available at Wildz online casino?

There are currently around 1,100 online casino games available on this website. This includes over 900 online slot games, at least 100 live casino games and a small selection of table games. Over 20 leading software developers provide the games at Wildz casino. As such, you can be guaranteed that the best casino games at Wildz are completely trustworthy and of an excellent standard. Sports betting is not currently available at Wildz casino.

How long does it take to withdraw from Wildz?

If you request a withdrawal from your Wildz account, the operator aims to process your request within 24 hours. However, withdrawal times can vary, and you should allow up to three working days for the funds to arrive in your account. All withdrawal requests from your gaming account at Wildz casino are free of charge; the minimum amount you can withdraw from verified accounts is $20.

Is there a Wildz casino app?

No. Many other online casinos in Ontario have mobile apps, but Wildz casino is yet to develop one. Instead, it has made its website fully optimized for mobile play. You can enjoy all the Wildz casino games and features by accessing the operator’s website from your tablet or phone. If Wildz does develop a mobile app in the future, we will update our review with full details.

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