Ruby Fortune casino review

I explored Ruby Fortune’s game selection across both desktop and mobile, and while the experience is smooth, the limited catalogue stood out right away.

Compared to some of Ontario’s top operators, 450 games is slim, especially when you consider the market average hovers around 900. Casinos like Betano have 1,300+ titles in their slots category alone.

That said, the table games range itself is broad, and so is the betting range, which appeals to players with different budgets. I could play everything from Blackjack Pro and European Roulette to Sic Bo and Dragon Tiger, which I don’t always find on mainstream sites. Larger casinos like bet365, for example, still fall behind with a much smaller selection of first-person table games.

I also appreciated that demo versions were available for many slots and table games, allowing me to test mechanics and volatility before wagering real money. That’s a key plus for strategic players like myself.

The lack of any exclusive or branded games means there’s little here that you can’t find elsewhere. Ruby Fortune delivers a solid but static experience; reliable, but not especially exciting.

Assessing the range of providers is difficult at Ruby Fortune. I’m used to Ontario casinos making this kind of information easily available to players even before they register, but it’s sadly not the case here.

Once I signed up and browsed the selection, I gathered that there were some notable names on board. Microgaming is the most obvious, with the parent company — Apricot — displayed on the homepage too.

Because there are no exclusive titles, the selection feels a bit off-the-shelf. The Microgaming titles available can easily be found on dozens of other platforms, for example.

I spotted Evolution, NetEnt, and Pragmatic Live, but I was also pleased to see smaller studios like Crazy Tooth and Snowborn also represented.

Still, I’d like to see titles from Playtech, Play’n GO, IGT, and Red Tiger to score this section better, especially when competitors like Casumo or FireVegas have around 70 software providers available.

From my testing, payments at Ruby Fortune were fast and mostly frictionless. I deposited via Interac and funds appeared instantly in my account. The withdrawal process was equally smooth, with winnings reaching my bank within two days, in line with their stated 24–48 hour average.

Though I won’t complain about a 2-day withdrawal wait, I will say that there are instant payout casinos available in Canada.

The inclusion of popular Canadian methods like Interac and Instadebit is a plus, and having access to Apple Pay and MuchBetter adds flexibility. It’s normal for Apple Pay to only be available as a deposit method in Ontario, and I was happy to see Amex as an option, which is rare.

The upper limits for both deposits and withdrawals weren’t specified. Additionally, I couldn’t find clear details on transaction fees or currency support, though I wasn’t charged when depositing and withdrawing via Interac.

My major gripe with Ruby Fortune’s cashier policy is the minimum withdrawal threshold of C$50. This is steep for players making casual bets, especially when the standard at Ontario online casinos is C$10 or C$20.

Ruby Fortune covers the fundamentals of safety well. I felt confident using the site, knowing it’s backed by not only the AGCO, which is a pre-requisite in Ontario, but also the Malta Gaming Authority (MGA).

The SSL encryption is 256-bit, which is the standard I normally hold online casino platforms up against. I could enable multi-factor authentication from the settings which added a layer of reassurance during account setup and login.

Their responsible gambling tools are robust, I tested deposit and session limits, and both were easy to activate and manage.

My main concern is that non-registered players have very little to go on. I prefer online casinos that are upfront from the get-go when it comes to their terms and conditions and policies. I don’t see why I have to sign up before I can read the fine print.

Similarly, the average return-to-player rate isn’t available. I had to test the games and software providers myself to get the data.

While the platform has never been fined — and this shouldn’t be understated, since even some of the safest online casinos get AGCO fines from time to time — I did find some online reviews suggesting that players wanted more transparency where wagering requirements are concerned.

My updated experience with Ruby Fortune’s support made one thing clear: real-time help isn’t a strength here.

While the help section was reasonably thorough, when I needed assistance with withdrawal times, the chat icon didn’t launch a live conversation — it just directed me toward email.

I tested the email support and received a basic response after more than 24 hours. I also tried the phone line, which connected me to a general customer service rep after some hold time. While it’s good that a phone option exists, it’s not clearly advertised or easy to find.

If you’re someone who values fast, in-browser support, Ruby Fortune may fall short. It feels like an older setup in a space where 24/7 live chat is quickly becoming the norm.

Usability was one of Ruby Fortune’s stronger areas during my review. The site loads quickly, and the layout is simple enough that I never felt lost.

Switching between categories like slots and live dealer games was frictionless on both my phone and desktop browser.

The dedicated mobile app also worked well, maintaining all core functionality without compromise. That said, I did miss having a search bar.

I suppose the casino’s small games lobby might make a filter unnecessary, but as a player looking for something specific, it would’ve saved me a couple of clicks and scrolls.

Additionally, not having any sticky support tools (like a floating chat or quick-access help link) made it harder to get assistance in the moment. Ruby Fortune nails the basics, but there’s definitely room to evolve when it comes to user flow and game discoverability.