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Casumo casino Ontario: 2024 overview

Checked byDasha Goncharova
19+. Gambling can be addictive. Visit Connexontario.ca or call 1-866-531-2600. Play responsibly.
91/100 Expert Rating by Elena I.
Safe and reliable

Casumo is a well-known, reputable casino with multiple accolades for its platform and gaming experience. You can access a top selection of slot machines, table games, and live casino hits.

In this Casumo casino Ontario review, Time2play specialists analyze the offered game options, payment methods, security features, and software providers to see if it’s worth the hype.

Pros and cons

  • Exclusive casino games
  • Intuitive native apps
  • Excellent safety features
  • Restricted games library
  • Limited payment options
  • No phone support

General ratings

91 / 100 Expert Rating by Elena I
95Games rating
90Software rating
78Payments rating
94Safety rating
95Mobile rating
95Support rating
90Usability rating
How we rate?
92% Playscore based on 6 critics
96
casino.org logo
94
onlinegambling.ca logo
92
onlinecasino.ca logo
90
canadiancasinos.ca logo
90
casinoonlineca.ca logo
90
mybettingites.com logo
What is our Playscore?

General info

Launch date 2022
Company behind Casumo Services Ltd

Editor's note

This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Casumo casino Canada: various slots and live casino games

Casumo casino online is home to over 1,600 different casino games. These include over 1000 slot games, as well as a good selection of virtual tables and live games. Some of the world’s most popular games can be found here too. 

Clicking on the Games tab takes you through to a page that outlines the different options where you can scroll through a long list of the different slot features if you’ve yet to make an account. The Casumo casino games guide link in the footer takes you to another page with general information about the table games, Slingo games and Game Shows available. 

The same set of games can be found on the Casumo app, for the most part. However, there are some games missing on this part of the platform. 

Rounding out the selection of games are some progressive jackpots and even a good collection of video poker games. Then there’s also the Reel Races to enjoy. 

Game facts

CategoryDetails
Expert’s pickBig Bass Bonanza
Slots1,000+
Popular slotStarburst
Jackpots20+
Top jackpotMega Wheel
Table games300+
Popular table gameVegas Strip Blackjack
Live games100+
Most streamedLightning Roulette
Average RTP97.30%
Demo-play availabilityYes

As we continue with this Casumo casino review, it’s important to point out that Casumo regularly updates its game collection. In fact, new games are added each week. 

Games rating

95/100 Excellent game selection with all the popular titles covered
  • Exclusive live dealer games
  • Hundreds of table games
  • Megaways slot machines
  • Limited library for non-registered players

Let’s get this right, off the bat, the Casumo classic casino games are impressive. There are over 1,000 games to sift through here, which I was mightily impressed by. 

Clicking into the games section doesn’t reveal much, though I was able to use the search bar to see if I could find the games I was specifically interested in. You have to create an account to get full access to the games available, which I was not impressed with. 

However, Casumo does conveniently list a number of the most popular games at the very top of the game browser section. However, this is rather frustrating as I’d rather get the whole selection of games without having to faff about or login, hence the lower rating. 

In terms of games, though, I really can’t complain. Casumo really does have everything. There is a strong progressive jackpot slots showing, though some big names, such as Mega Moolah, are notable in their absence but can be found at Spin Casino.

The slot section itself is excellent, though. In particular, I enjoyed the fact that there is a wide array of Megaways reels games as well as all the classics to give you plenty of variety. 

And, of course, let’s not forget the live section. If I am honest, this is one of the best in the province, rivalling that of other sites and even putting operators like LeoVegas casino and 888casino to shame a little. 

For, like 888Casino, Casumo does have its exclusive live games. It also offers top games from Evolution Gaming. You can find more than 100 excellent live games, as outlined in the fact-based section of our Casumo casino review above. 

Software providers at Casumo online casino

On both the desktop and Casumo mobile Canada sites, games from over 30 game providers are available. These are all the casino game providers out there, ensuring you have access to the best games. 

By offering a large number of different providers, Casumo is able to ensure that its game selection is never boring. And it gets updated regularly too. 

Casumo casino really stands out from the crowd here, as we like to see at least 20 providers available. The fact that this casino has even more is just an extra. 

All the software suppliers make use of the latest technology too. This means that most of the games can be found on the Casumo app and the desktop. 

Software facts

CategoryDetails
Most popular slot softwareNetEnt
Number of software providers30+
Live providers2
Most popular live softwareEvolution
Bespoke softwareYes
Download required?Yes

Additionally, Casumo online also has some exclusive games too. Most notably, these are in the live selection and add to all the fun that can be had. 

Other providers available here include Thunderkick, Quickfire, Push Gaming, Scientific Games and many more. You can find all these once you log in and check out the game options. 

Available software

Software rating

90/100 More than 30 of the best game providers
  • Popular providers like NetEnt
  • Different games and styles
  • Bespoke software
  • No provider filter

With 30-plus software suppliers here, Casumo is up there with the best, rivalling LeoVegas and BetMGM. However, all these are outclassed by Playzee online casino with games from over 100 providers. 

Nevertheless, Casumo stands head and shoulders above sites like Nitro casino, which only offers Microgaming games. Overall, I was impressed, to say the least. Some of the biggest names are here, too, with Microgaming, NetEnt, Pragmatic Play, Evolution, and Play’n GO just some of the best developers. 

This vast selection of different providers means that there are all sorts of game themes, designs, styles, and game variations to choose from. And this is something I love to see. 

The live section of the casino is also excellent and powered by a combination of Evolution and Pragmatic Play. As such, there are multiple versions of the same basic game, each with different betting limits. 

That said, it’s not a perfect score, as there is no way to filter the games by provider. I sorely missed this here, so Casumo has missed a trick.

Payment methods

There are six payment options at Casumo. These include Visa, Mastercard, Interac, MuchBetter and Bank Transfer. As such, there is a good variety of options. 

With just five payment methods, they are squarely in the middle here, as some online casinos offer as few as four options while other sites have around ten. 

Deposits at Casumo are processed instantly. This means that you’re able to get up and running quickly. And this is the case no matter which payment option you’ve chosen. 

Withdrawals do take a little longer, though. And this is due to the processing period this operator has put in place. However, once this period is over, and the withdrawal request has been approved, most payouts are instant, side by side with other fast withdrawal casinos.

Payment facts

CategoryDetails
Number of payment methods5
Top paymentMuchBetter
Minimum depositC$10
Maximum depositN/A
Minimum withdrawalC$20
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal timeInstant
Deposit feesNone
Withdrawal feesNone

There are very low deposit limits in place, though the first deposit usually has to be higher. Withdrawal limits are also lower than most, which means you can actually expect to claim some winnings. 

Across the board, this online casino operator does not add on any fees. What fees you may incur only come from the payment method you have chosen or your bank. 

Payments rating

78/100 Trustworthy payment options with fast withdrawal times
  • Top payment providers
  • No fees applied
  • Speedy withdrawals
  • Lacks some popular options

Mostly, I’ve nothing bad to say about the payment methods available on the Casumo website. All the options are top providers. Compared to BetMGM casino, which offers just four options, Casumo has enough different payment gateways to keep most players happy. 

Unlike sites like Zodiac Casino, finding information about payment methods was also easy. For one, Casumo even had a scrolling bar on the main page extolling the speediness of Interac payments on their site. 

There isn’t much info on the individual payments, though — I would have liked to be provided with some upper or maximum limits, especially regarding withdrawals. But I am not really complaining here as the Casumo services are generally top-notch. 

It’s unlikely that the maximum limits are really going to matter, though. And this is because there are, emphatically, no fees in place for Casumo. 

If you want to deposit money, then there’s a very low limit, which I also really appreciate. In short, it’s more that there needs to be additional information; otherwise, I am very happy.

Safety features: great responsible gambling 

If you want to play responsibly, then you are at the right online casino. Casumo casino carefully follows all Ontario protocols in order to operate legally within the province. 

This means that the online casino has a licence with the AGCO. Because of this licence, the casino is also required to put other policies in place to ensure Casumo casino players are as safe as possible. Meaning you play for real money online casino where you don’t need to worry about your safety.

There are also clear sections provided on the Privacy policy adopted by Casumo. Additionally, you can find clear terms and conditions laid out neatly on their site.

Safety facts

CategoryDetails
Auditing sealsN/A
Responsible gaming sealsConnexOntario, Play Okay
SSL encryption256-bit
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesThe Alcohol and Gaming Commission of Ontario
Company behindCasumo Services Ltd
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

The responsible gaming section is also excellent. You can find a ton of different helpful options here. And there is access provided to a number of different helplines.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario
  • responsible gambling foundation logo
    RGC (Responsible Gambling Council)
  • Gambling Therapy
  • Gamban

Safety rating

94/100 Safe casino site that ticks all of the important boxes
  • Licensed in the province
  • Advanced security features
  • Own responsible gaming platform
  • No unique safety features

In terms of player safety, this casino site really does match most of those around Ontario already, including long-established sites like BetVictor casino and Bet365. It ably meets the fundamental requirements and attempts to go beyond them. 

As such, I really don’t have any issues here. I really liked the fact that none of the security and safety features are hidden. In fact, the casino goes out of its way to promote everything. 

I could find all I needed to know about Casumo services by scrolling down to the bottom of each page. The footer is jam-packed with all the different links you need. 

I was a bit disappointed that there’s no specific third-party auditor listed, unlike JackpotCity, which clearly advertises its use of eCOGRA. Nevertheless, gaming fairness features heavily in the terms and conditions, and there is a major emphasis on gambling safety. Both are features I love.

Casumo casino app: seamless and responsive

As is the norm with all online casinos, Casumo casino mobile Canada has made sure that it offers the ability to access its online games across all devices. 

The site is available on desktops, tablets and mobile devices. You can access the game browser on your mobile browser or actually download the mobile app and get the games that way. 

The app is available for both Android and iOS. You can download this for free when you go to the relevant app store. Or, go to the mobile casino site to get a direct link for the Android app. 

The app doesn’t quite offer as many casino games as the desktop. But there are around 80% of the games here, which really was a plus point for this Casumo review.

If you choose to use the mobile browser rather than the app, then you’re going to still have a great time. It’s optimized for smaller screens, so you get the same experience as the desktop site. 

Play on these devices

  • Android
  • iOS
  • Windows
  • MacOS
  • Linux

Mobile rating

95/100 Excellent casino apps and mobile-optimized site
  • Easy and seamless navigation
  • iOS and Android apps
  • Fast loading times
  • Some games not available

No matter your preferred device, you can use it to access online slots, the live section of the casino, table games and the Reel Races at Casumo. That’s right, everything is completely accessible, which is on par with casino sites like Bwin, which also has native apps and a mobile-optimized site. 

Okay, so despite the high score, there is a little bit of disappointment here. I found that not quite all the games are on offer on the app. However, most of Casumo’s live casino is. It’s just some of the online slots that are missing mainly. 

Other features, such as the Reel Races, where game weighting, betting limits and bonus rounds apply, are completely unaffected. Don’t forget that the loyalty program is still in full effect even if you’re playing on your mobile app. 

The general layout of the app is excellent though. And, it’s better than a number of other sites. Some sites, such as Golden Tiger Casino don’t even offer an app. 

As such, I actually really enjoyed my mobile Casumo experience. I’d like to see all the top games on the app in the future, but other than that, I am not really complaining! 

Customer support: speedy, friendly live chat 

Casumo really does excel when it comes to customer support. The entire site is all about being bubbly and friendly, which transfers over to the support team. 

The live chat is available around the clock and is the best place to go for an urgent query about your first deposit or other similar issues. They will sort it in no time. 

Alternatively, there is an email option that you can use. This does take a bit longer, but is still remarkably fast and efficient. We like to see a turnaround time of under an hour for emails, which is what we got here. 

There is no phone line available though, which would have made this even better. However, the rest of the support is on point, so it’s not really missed. 

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberN/A
On-page supportFAQs

In some cases, you don’t even need to get in touch with someone. Check out the detailed FAQ first, as this does have a lot of the main points covered in detail.

Support rating

95/100 Speedy live chat with organised and helpful FAQs
  • 24/7 live chat
  • Sticky live chat bubble
  • Organized and detailed FAQs
  • No phone support

I have to say I was really impressed with the support offered at this online casino. Too many times I have found myself trying to locate a live chat button, not the case here! 

Unlike sites like Grand Mondial casino, the live chat operates as a sticky bubble, so it can be found at the bottom right of every page. And, you don’t have to log in to your account in order to get in touch. What a relief! 

When you type in a message, the response is swift, positive and helpful. Staff on the other end are quick to resolve any issues and get you to start playing in no time. They can fix everything from Reel Races issues to playing live casino on your phone. 

Like many other Ontario sites such as Party Casino you can also get in touch by email, though not by phone. But I didn’t really mind this. The site provides tons of additional info throughout its pages too, and there’s an FAQ for the more technical stuff. 

Usability

Getting started at Casumo is quick and easy. The registration process matches that of other casinos and simply requires your personal details. It takes just minutes, and you can be up and running right away. 

Casumo casino mobile screenshot

The site also has a distinctive colour scheme and characters that have become well-known throughout the iGaming world. Consequently, it’s easy on the eyes, and even easier to navigate around. 

Everything loads smoothly too. And, importantly, all the links work. There were no broken links or dead ends to speak of. The important technical information is found in the footer.

Usability facts

CategoryDetails
Mobile appYes
Mobile games availabilityFull suite
Ease of navigationExcellent
Game filtersNo
Search functionYes
Loading speed0.5
UX and UI ratingGood
Other productsSports | Poker

The big downside is the lack of filters. More and more casinos offer filtering options and this makes it so much easier to find specific games.

Usability rating

90/100 Simple and easy to use across all platforms
  • Quick sign-up process
  • Simple and easy navigation
  • Great user interface
  • Poorly laid out games

If I put one thing out there, Casumo is supremely easy to get around. I love the design, and it’s simple, bright, and bubbly, but not too in your face. And all the menus and links go where they should and where you expect them to. This is much better than Yukon Gold, where sections like the FAQs disappear once you leave the homepage. 

Getting an account is also very easy. You click on that blue sign-up button and fill out your information. The site asks the same questions as all other Ontario casinos, so no surprises to be had here. 

In terms of usability, I was pleasantly surprised to find that both the desktop and mobile versions of the site load well. There was no slow loading or glitches while I was playing. 

My only gripe is that unlike sites like Party Casino, BetMGM and LeoVegas, there is a lack of game filters and the ability to see all the games. This wasn’t just an issue in the slots section but the Casumo live casino too. That said, it’s not really affecting the score for this part of our Casumo review!

Expert verdict 

This is an excellent site. And we can say that quite happily. After all, it’s also won awards for its platform. A lot of this does come down to the setup and gamification. 

Of course, having thousands of games from a wide array of software providers does help a lot. Most of these games can also be accessed from your mobile device. 

Canadian players are also treated to various payment options and the chance to join the hugely popular Reel Races feature. The only downside is that you must create an account to access all features fully. 

FAQs

Is Casumo safe to play in Ontario?

Yes, this online casino is fully licensed and regulated within the province. It holds a licence from the Alcohol and Gaming Commission Ontario, legally enabling it to offer games. On top of this, it’s regularly audited to ensure gaming fairness. And it has strong, responsible gaming conduct and requirements in place. All of this adds to its online security while enabling you to play responsibly. 

Does Casumo Canada offer slot tournaments?

One of the biggest draws to Casumo is the fact that it has Reel Races. This has you competing against other players to see if you can claim some big prizes. And there’s a loyalty program in place, too, where your real money bets are added to a progress bar in your Casumo account. When this progress bar reaches a milestone, you get a new reward — the Reel Races count toward this too. 

What games can I play at Casumo casino?

There are a ton of different games available at Casumo. These include slots such as Starburst and Jammin’ Jars. There are also virtual table games on offer, with a vast selection of blackjack, baccarat and roulette. Finally, you can enjoy a truly stellar live offer with a wide range of live dealer games. 

Is there a Casumo casino app?

Yes, there is a Casumo app for you to download, and this is available for both Android and iOS users. Excitingly, you can access most of the same casino games on all mobile devices. The mobile casino is also accessible via the mobile browser version. And you can access exclusive live dealer games and other promotions through the Casumo app.

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