Casumo casino Ontario: 2025 overview
19+. Gambling can be addictive. Visit Connexontario.ca or call 1-866-531-2600. Play responsibly.
Casumo is a well-known, reputable casino with multiple accolades for its platform and gaming experience. You can access a top selection of slot machines, table games, and live casino hits.
In this Casumo casino Ontario review, I analyze the game options, payment methods, security features, and mobile performance to rate the casino and match it against the competition.
Pros and cons
- 1,200+ slots
- Instant payouts
- 256-bit encryption security
- No phone support
- Few games by some providers
- Limited game filters
General ratings
General info
| Launch date | 2022 |
| Company behind | Casumo Services Ltd |
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
I can confidently say that Casumo is an excellent casino offering desktop and mobile players alike thousands of slots, first-person casino games, and live dealer tables from a wide array of software providers.
All that’s left is for Casumo to ace its offer with more niche categories and larger numbers across all game types.
Canadian players are treated to various payment methods, though the casino is still missing some popular options. However, Casumo’s cashier policy, responsible gaming tools, and customer support provision are among the best I’ve ever seen.
Since I only have a handful of suggestions to make, I’m not at all surprised that the platform has been winning multiple awards every year since its 2013 launch.
It was also shortlisted twice for Operator of the Year in 2024 by both EGR and SBC.
Casumo casino Canada: various slots and live casino games
Casumo casino online is home to over 1,700 different casino games. These include over 1,200 slots, as well as a good selection of virtual tables and live games.
The varied slot selection includes all the classics and a weekly rotation of new titles, as well as Megaways, Drops & Wins titles, Fire Blaze Jackpot games, and Casumo’s own progressive jackpots.
Casumo also hosts first-person table games and live tables for roulette, blackjack, baccarat, and poker. Live sic bo is also an option, and game show, slingo, and bingo fans are also catered for.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Gates of Olympus |
| Slots | 1,200+ |
| Popular slot | Sugar Rush |
| Jackpots | 20+ |
| Top jackpot | Hall of Gods |
| Table games | 300+ |
| Popular table game | Vegas Strip Blackjack |
| Live games | 100+ |
| Most streamed | Immersive Roulette Deluxe |
| Average RTP | 97.30% |
| Demo-play availability | Yes |
Game types available
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Live baccarat
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Live poker
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Game shows
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Bingo
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Live sic bo
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Slingo
Games rating
- Exclusive live dealer games
- Library updated weekly
- Varied range of slots
- Limited library for non-registered players
- Some popular titles are missing
Let’s get this right off the bat: Casumo’s casino games selection is mighty and impressive. A quick search revealed most of the major slots I could think of and some pleasant surprises. This catalogue most definitely deserves to be called the Casumoverse.
I’m very happy with the slot section, which beats the market average of 700. There’s a wide array of Megaways reels games as well as all the classics. Despite the strong showing for progressive jackpots, though, Mega Moolah’s absence is rather conspicuous.
You have to create an account to get full access to the games library, which isn’t ideal, but free demo play is available for non-registered users.
As for the live section, I consider it one of the best options in Ontario, rivalling the likes of PlayOJO and LeoVegas. Each live game category comes with multiple variations appealing to different bet ranges. That and the top-quality streaming makes my day.
Software providers at Casumo online casino
Ontarian players have access to titles from at least 74 casino game providers at Casumo, available on both the web platform and the app. This is miles ahead of the 20-odd figures we’re normally happy with.
Regular updates ensure the selection is never boring. In fact, Casumo’s software library has more than doubled in size in a year. Players will also find exclusive games, most notably in the live casino section.
Players can browse the software providers available through the filtered search function even before registering.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | Pragmatic Play |
| Number of software providers | 70+ |
| Live providers | 4 |
| Most popular live software | Playtech |
| Bespoke software | Yes |
| Download required? | No |
Available software
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SG Digital
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Blueprint Gaming
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IGT
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Playtech
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Red Tiger Gaming
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Push Gaming
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Quickspin
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Thunderkick
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Fantasma
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Novomatic
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Ash Gaming
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Boomerang
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Crazy Tooth Studio
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Fortune Factory Studios
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Foxium
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Four Leaf Gaming
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Games Global
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Hacksaw Gaming
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Infinity Dragon Studios
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Gameburger Studios
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Hammertime Games
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Northern Lights Gaming
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Playson
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Slingshot Studios
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Light & Wonder
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Lightning Box
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Scientific Games
Software rating
- Titles from 70+ game studios
- Features most of the best providers
- Bespoke software
- Low representation from some providers
- Missing Stakelogic games
I was impressed by the fact that Casumo equally guarantees quality and quantity. It doesn’t just flood its catalogue with any old software provider.
With Microgaming, NetEnt, Pragmatic Play, Evolution, and Play’n GO as just the tip of the iceberg, it brings players 75% of the best game suppliers in the market.
I have more than I need with around 100 Playtech games, 240+ from Play’n GO, and just under 300 Pragmatic Play gems. If pressed, I’ll say I might miss seeing RAW or Stakelogic, and I’d like to see studios like Ash Gaming better represented.
As far as numbers go, Casumo is only outdone by a handful of operators. SlotsMagic, for example, only marginally beats Casumo with 90 game studios.
The live section of the casino is top-notch and powered by the likes of Evolution and Relax Gaming. As far as software is concerned, you’re definitely in good hands at Casumo.
Payment methods
There are seven payment options at Casumo. These include bank transfer and Interac, card payments via Visa and Mastercard, e-wallets like Payz and MuchBetter, plus PaysafeCard deposits.
Deposits at Casumo are processed instantly, no matter which payment option you’ve chosen. While Payz withdrawals can take up to three days at Casumo, its instant Interac and MuchBetter payouts make it a great fast-withdrawal casino.
Minimum deposits start at C$10 and minimum withdrawals at C$20. Max deposits are capped at C$10,000 for all payment methods except PaysafeCard, which is limited to C$1,000.
Payouts are capped at C$50,000 per transaction, and the highest withdrawal amount for non-jackpot winnings is C$250,000. For progressive jackpot wins, the limits are usually higher.
Across the board, this online casino operator does not add on any fees. What fees you may incur only come from the payment method you have chosen or your bank.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 7 |
| Top payment | MuchBetter |
| Minimum deposit | C$10 |
| Maximum deposit | C$10,000 |
| Minimum withdrawal | C$20 |
| Maximum withdrawal | C$50,000 |
| Average deposit time | Instant |
| Average withdrawal time | Instant |
| Deposit fees | None |
| Withdrawal fees | None |
PaysafeCard and Mastercard are only accepted for deposits. To use the other methods for your withdrawals, you’ll need to use them for a deposit first. If you don’t use a particular method for over three months, you’ll need to reactivate the withdrawal option through a deposit.
Deposit methods
Withdrawal methods
Payments rating
- Instant withdrawal options
- No fees applied
- Top payment providers
- No PayPal or Apple Pay
- C$20 minimum payout limit
- Some payment info is gated
All the payment options available are top providers. The presence of Visa and Interac, for example, ensure security and reliability.
Throwing in Paysafe deposits and two e-wallet options will keep most players happy, but I reserve the highest points for casinos like PokerStars or bet365 for offering me 10 or 11 options. With seven banking methods, Casumo isn’t subpar but squarely average.
I didn’t manage to find much info before registering, so I had to speak to a live agent to get my questions answered. And I was happy with the quality of payments-related support Casumo’s able to offer.
Casumo ticks most of the right boxes: no transaction fees and C$10 minimum deposits. Their withdrawal limits are very generous, but if it were up to me, I’d stick to a C$10 payout minimum.
Safety features: great responsible gambling
Casumo casino carefully follows all Ontario protocols in order to operate legally within the province and it holds an AGCO licence. It has several policies in place to ensure Casumo casino players are as safe as possible.
Casumo has two pages dedicated to responsible gaming. It provides additional guides and helplines to help players identify and tackle problem gambling, as well as Play Okay tools that allow players to set daily, weekly, or monthly limits on the time and money spent on gambling page.
Decreased limits are immediately valid, while increases require a 24-hour cooling off period. Increases have to be confirmed through additional settings for players to ensure they are taking clear-minded decisions.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | N/A |
| Responsible gaming seals | ConnexOntario, Play Okay |
| SSL encryption | 256-bit |
| Two-factor authentication | Available |
| Ever blacklisted? | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | Casumo Services Ltd |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
The casino’s terms and conditions, privacy policy, terms and conditions, and withdrawal policy are clear and easily accessible. Casumo also makes it easy for users to configure their cookies preferences through TrustArc software.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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ConnexOntario
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RGC (Responsible Gambling Council)
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Gambling Therapy
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Gamban
Safety rating
- 256-bit encryption
- Clear and accessible policies
- Own responsible gaming platform
- No unique safety features
- No independent auditing seals
In terms of player safety, Casumo matches the standards of long-established sites like bet365. It’s rare to see a casino with a separate RG tools page, so Casumo’s efforts definitely didn’t go unnoticed here.
As such, I really don’t have any issues here. The platform has also integrated 2FA logins and authorizations, which isn’t a universally found measure in Ontario.
I could find all I needed to know about Casumo services by scrolling down to the bottom of each page. It’s great to a see a footer section outlining the different policies, rather than having everything vaguely lumped under Terms and Conditions.
I was a bit disappointed that there’s no specific third-party auditor listed, unlike JackpotCity, which clearly advertises its use of eCOGRA. Nevertheless, gaming fairness features heavily in the terms and conditions, so I didn’t deduct too many points for that.
Casumo casino app: seamless and responsive
Casumo’s mobile casino offers Canadian players the ability to access its online games across all devices.
The site is available on desktop, tablet, and mobile devices. You can access the game browser on your mobile browser or download the mobile app.
You can download the app for free for both Android and iOS devices. Alternatively, go to the mobile casino site to get a direct link for the Android app.
The app offers the full suite of games, which really was a plus point for this Casumo review. The mobile browser is also optimized for smaller screens, so you get the same experience as the desktop site.
Play on these devices
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Android
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iOS
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Windows
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MacOS
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Linux
Mobile rating
- Easy and seamless navigation
- iOS and Android apps
- Full game availability
- Slower loading time on mobile
I tested Casumo on iOS and Android phones and tables, and I was happy to find the same game availability and smooth performance throughout.
The only catch is that the site’s loading speed was marginally but consistently slower on mobile. That being said, I only figured this out by carrying a PSI report. I didn’t notice it much when firing up the site on my phone.
I really enjoyed my mobile Casumo experience. All the links, sections, and interfaces work just as well, no matter whether you’re paying or playing.
Customer support: speedy, friendly live chat
Casumo excels when it comes to customer support. The support team is as friendly as you’d be led to expect from the casino’s branding.
The live chat is available around the clock and is the best place to go for an urgent query about your first deposit or other similar issues.
Alternatively, there is an email option that you can use, which takes a bit longer. We like to see a turnaround time of under an hour for emails, which is what we got here.
There is no phone line available, but there is an FAQs section covering queries related to your account, location, payments, and customer support.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | N/A |
| On-page support | FAQs |
In some cases, you don’t even need to get in touch with someone. Check out the detailed FAQ first, as this does have a lot of the main points covered in detail.
Support rating
- 24/7 live chat
- 60-second response times
- Support available pre-registration
- No phone support
- FAQs missing details and updates
I was really impressed with the support offered at this online casino. Bypassing the chatbot was easy and my human agent replied in seconds on some occasions, and in less than a minute on others.
Unlike many casinos I come across, I wasn’t shut out of the live chat function before I registered. I wasn’t asked for my username to get my questions answered. Kudos to Casumo on that especially.
The agents on the other end are pleasant and able to resolve issues. As often happens, you might have to ask a couple of times to get to the specifics, but I did get there, so I won’t complain.
Like many other Ontario sites such as Party Casino you can also get in touch by email, though not by phone. While I don’t personally miss the phone option, I know some players will want it.
The FAQs section could be a bit more detailed on the payments front. There’s no info on max withdrawal limits, for example, and it doesn’t cover questions about more recently added payment methods like Payz.
Usability
Getting started at Casumo is quick and easy. The registration process takes just a few minutes and simply requires your personal details, proof of identity, and proof of address.
The site also has a distinctive colour scheme and characters that have become well-known throughout the iGaming world. Consequently, it’s easy on the eyes, and even easier to navigate around.
Everything loads smoothly too. And, importantly, all the links work. There were no broken links or dead ends to speak of. The important technical information is found in the footer.
Besides the search function, which also loads searches for software providers and game type, there are also game filters available. Players can browse or filter their search by slot features, table game types, and software providers.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Yes |
| Mobile games availability | Full suite |
| Ease of navigation | Excellent |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.5 |
| UX and UI rating | Excellent |
| Other products | Sports | Poker |
Usability rating
- Quick sign-up process
- Simple and easy navigation
- Great user interface
- Limited game filters
- No A–Z title inventory
If I put one thing out there, Casumo is supremely easy to get around. I love the design; it’s simple and bright, but not too in your face. All the menus and links go where you expect them to. This is much better than Yukon Gold, where sections like the FAQs disappear once you leave the homepage.
Getting an account is also very easy. You click on that turquoise sign-up button and fill out your information. The site asks the same questions as all other Ontario casinos, so no surprises here.
After testing, I can confirm that both the desktop and mobile versions of the site load well. No bugs or glitches to speak of while I was playing.
The filter section is especially great for searches related to slots and game providers. I like that I can specify my search or just browse Megaways titles by Red Tiger, for example, and the smart filters feature can be useful.
The filters aren’t that specific for other game categories, like the live casino section. I didn’t have the option to filter by slot theme either, which I’ve seen at other casinos.
Finally, I always like a good old inventory in alphabetical order for when I want to see the whole picture, so I’d like Casumo to make that available.
FAQs
Is Casumo safe to play in Ontario?
Yes, this online casino is fully licensed and regulated within the province. It holds a licence from the Alcohol and Gaming Commission Ontario, legally enabling it to offer games. On top of this, it’s regularly audited to ensure gaming fairness. And it has strong, responsible gaming conduct and requirements in place. All of this adds to its online security while enabling you to play responsibly.
What games can I play at Casumo casino?
There are over 1,700 different games available at Casumo. These include slots such as Gates of Olympus, Kraken’s Cove, and Queen of the Pyramids Mega Cash Collect. There are also virtual table games on offer, with a vast selection of blackjack, baccarat and roulette, as well as a competitive live casino section.
Is there a Casumo casino app?
Yes, there is a Casumo app for you to download, and this is available for both Android and iOS users. The full suite of games is available on mobile. The mobile casino is also accessible via the mobile browser version.
Operator comparison
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| Expert rating |
Expert rating
93
/100
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| Playscore |
Playscore
92
%
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%
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%
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| Bonus |
Bonus
Reliable and award-winning operator
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| Minimum deposit |
Minimum deposit
$10
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| Minimum withdrawal |
Minimum withdrawal
$20
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| Deposit methods |
Deposit methods
7
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| Games |
Games
1,700+
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| Loyalty rewards |
Loyalty rewards
no
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| States |
States
ON
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| Visit site | Visit site | Visit site |
Casumo casino review
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