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Unbiased 888casino Ontario review for 2024

Checked byDasha Goncharova
19+. Gambling can be addictive. Visit Connexontario.ca or call 1-866-531-2600. Play responsibly.
91/100 Expert Rating by Dasha G.
Top casino for live games

As a licensed Canadian online casino with an established reputation, 888casino Ontario is a solid choice for any punter in the province. 

Time2play experts analyzed the nitty-gritty details to give you a comprehensive 888casino review. We look at payments, security, support, games, and other crucial rating criteria.

Pros and cons

  • Excellent live casino
  • Top software providers
  • Native apps available
  • Slow withdrawal times
  • Limited payment options
  • Some mobile app glitches

General ratings

91 / 100 Expert Rating by Dasha G
93Games rating
94Software rating
80Payments rating
93Safety rating
95Mobile rating
88Support rating
96Usability rating
How we rate?
91% Playscore based on 6 critics
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94
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93
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90
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General info

Launch date 2022
Company behind 888 Holdings PLC

Editor's note

This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

888casino Canada games: choose from 1,000+ titles 

There are over 1,000 fantastic online casino games on the 888 casino app and desktop site. The game selection covers slot games, classic table games, live games, and jackpot exclusives.

In addition, this Ontario gambling platform has a live dealer section consisting of 310 different games, along with more than 63 virtual table and card games. 

888casino keeps its lobby updated with newer slot releases, as confirmed when writing this review. There are also around 123 jackpot games, some of which are Megaways and can go up to eight-figure sums and six-digit ways to win.

Alternatively, you can interact with real dealers in the 888 live casino to play blackjack or other casino games. Some of the most popular are 888 Cosmopolitan, 888 Skyline, Live Caribbean Stud Poker, Pai Gow Poker, and 888 Sunset.

This online casino also works with Evolution and offers the popular game-show style ‘Dream Catcher’ live game, among others.

Moreover, this casino has an Exclusive Live Tables section, where you can wager as low as C$1. Some games in this section are 888 Rooftop Roulette, 888 Blue, 888 Ocean, and 888 Victory. Right below this section is the Elite Lounge, where you can wager from C$10 and upwards.

Game facts

CategoryDetails
Expert’s pickTime of the Titans
Slots400+
Popular slotGonzo’s Quest
Jackpots123
Top jackpotMillionaire Genie Megaways
Table games63
Popular table gameGame King Video Poker
Live games310
Most streamedBig Bad Wolf Live
Average RTP96.01%
Demo-play availabilityYes

This online gambling platform offers several proprietary progressive jackpot slots, such as Millionaire Genie, Irish Riches, and Golden Twins. Moreover, it has branded slot games like Sunny Reels and Golden Orbs, offering daily jackpots.

While writing this 888 casino review, we found this site offers several high-quality slots with impressive RTPs. For example, the RTP percentage of Golden Twins is 96.01%, above the industry average.

Game types available

Games rating

93/100 All-encompassing gaming library with a great choice of titles
  • High-quality casino games
  • Exclusive and high-paying titles
  • Over 300 live titles
  • No keno or bingo

888casino Canada is unique because it offers many bespoke games not offered at any other casino. Especially when it comes to live dealer games. Compared to its 1,000+ casino games, other competitors like PartyCasino and PlayOJO casino offer over 2,000.

That said, there is enough variety of games at 888 that we don’t really miss the extra 1,000 slots as much. As long as top providers like NetEnt and Play’n GO are offered, it’s still a solid game selection.

The live dealer section has an attractive look and feel. I discovered that this area comprises several live table games decked in 888 casino branding. Plus, I could try some of the games, like XXXtreme Lightning Roulette and various live blackjack tables, with low stakes.

In comparison, live dealer tables offered by alternate casinos available in Ontario, such as LeoVegas casino, have higher table minimums. 

The 888 casino also offers a substantial number of jackpot slots. But the catch here is that they’re mostly 888 Holdings and Playtech slots. It depends on what floats your boat; the exclusive Millionaire Genie Megaways slot is pretty popular with players, and 888 casino is definitely the best place to play it.

Unfortunately, the jackpots don’t include my all-time favourites, like Hall of Gods, Divine Fortune and Mega Moolah. If that’s what you’re after, check out LeoVegas instead. 

Regarding my experience with 888 live casino, I was surprised by the quality and consistency of the games in this section. When it comes to live roulette alone, 888 casino has around 45 different versions, including European roulette.

Overall, 888 casino’s offer is on par with other leading casinos, like LeoVegas, but has an edge thanks to exclusives and the overall live experience.

I also interacted with the live dealers on the 888 casino platform and found them professional and helpful. I tried out some of the games from Evolution since, of course, it’s the best live casino provider around.

However, this casino is far from perfect. Unfortunately, it fails to offer craps, keno and bingo, and having these games would inject more excitement into this platform. FanDuel and Unibet casinos are great alternatives to try these games.

The poker offer is decent, but sadly, I didn’t see video poker staples like Deuces Wild, Double Bonus or Joker’s Wild. My final critical point is that certain games, like Side Bet City and Three Card Poker, are slow to load on the mobile interface.

Software providers 

At this time, 888 casino has partnered with over 20 game providers: NetEnt, Play’n GO, Playtech, Pragmatic Play, Everi, Blueprint Gaming, Pariplay, and Evolution.

All of these software providers have created several award-winning titles and are well-established in the online gambling industry. This casino also collaborates with NetEnt to build the 888casino live chat to help punters in the live gaming section. 

Play’n GO is one of the biggest online gaming companies, founded in 1997. With slots like Book of Dead, Honey Rush, and Viking Runecraft under its belt, its new game releases are always much anticipated.

The provider’s Viking Runecraft and Book of Dead slots have made the rounds with Twitch streamers since their in-game features are well known for keeping the gameplay highly dynamic.

NetEnt is another industry-leading software provider, owned by parent company Evolution Gaming. Some of its most popular titles at 888casino include Finn and the Swirly Spin, Blood Suckers II, Dead or Alive, and cult classics Gonzo’s Quest, Starburst, and Twin Spin. 

Software facts

CategoryDetails
Most popular slot softwarePlay’n GO
Number of software providers20+
Live providers4
Most popular live softwareNetEnt
Bespoke softwareYes
Download required?Yes

Although there are only seven providers, the range of games is diverse enough to keep even the most demanding players interested. Nearly all of 888’s games are available on mobile devices, and you can read more about device compatibility in our overview of 888’s mobile offer.

Software rating

94/100 Many different providers, but there’s room for improvement
  • Most leading providers available
  • Decent selection of titles
  • Four live game providers
  • Fewer providers than the industry average
  • Missing big names like Microgaming

There are several reasons behind this lower ranking. First, the 888 casino slots and other games come from just eight providers. This is significantly lower than the industry average, with the likes of Coolbet and BetMGM casino having more than 20 software operators each.In addition, the casino lacks some of the big provider names, and it’s hard to forgive this, even in the context of the more limited range. Microgaming and Big Time Gaming (BTG), two huge providers that power some of the biggest progressive jackpots in online gambling, are noticeably missing.

The 888 casino is obviously trying to fill in these shoes with its own bespoke and exclusive selection of real money casino games. It’s even paid for BTG’s trademark ‘Megaways’ engine for its own jackpot slots.

For example, the Millionaire Genie Megaways slot functions like a typical BTG Megaways slot, in that you have 117,649 ways to win. If you enjoy multi-reel play with a fluctuating number of ways to win, you won’t notice the difference.

Payment methods

You can deposit and withdraw to and from your 888 casino account in seven ways. When writing this review, these are credit and debit cards by Visa and MasterCard, Apple Pay, Interac, Paysafecard, and bank transfer. 

From these, MasterCard and Paysafecard can be used only as deposit methods — meaning you can only withdraw money from your account using the other payment methods. 

The 888 casino withdrawal time varies from 24 hours to five business days. Deposit and withdrawal limits apply depending on the payment method. The max deposit limit if you’re using Paysafecard is C$500. On the other hand, the maximum deposit limit for Interac is C$3,000 per day and C$30,000 per month.

The withdrawal limits are also based on your account profile and history. For example, if you’re a VIP, you will have higher withdrawal limits. The casino advises contacting customer support if you want to raise or lower your withdrawal limit.

Payment facts

CategoryDetails
Number of payment methods7
Top paymentVisa
Minimum depositC$10
Maximum depositC$9,000
Minimum withdrawalC$5
Maximum withdrawalC$30,000
Average deposit timeInstant
Average withdrawal time2 – 4 days
Deposit feesNo fees
Withdrawal feesNo fees

888 Ontario online casino will ask for the following documents to ensure speedy and secure withdrawals: 1. Proof of identity, 2. Proof of address, 3. A copy of your bank account credit card.

To request withdrawals, click ‘Cashier’ via the lobby on your phone or PC, and then click ‘withdraw’.

All payment methods available at the 888 casino are secure. VHL Ontario Ltd, which, from our understanding, is an 888-affiliated entity, takes care of processing all payments for Ontarian players at 888.

VHL Ontario uses RSA public/private key encryption technology to ensure all transfers are secure, and also houses private information on protected servers. 

Payments rating

80/100 Decent payments choice with speedy processing times
  • Decent choice of payments
  • Fast processing times
  • Transparent payment policy
  • Lacks some popular options
  • Withdrawals can be slow

888casino is in middle of the road when it comes to payments, in comparison to other casinos in the market. It has seven payment options, while at the top we have casinos like bet365 online casino and Royal Vegas with nine.

The best casino operator for payments is Betway, leading the pack with 10 options. On the lower end are operators like DraftKings and Bally Bet casino with just three. This means 888 casino is smack bang in the middle with its score. 

When comparing to the higher end, 888 casino comes up short on the variety of payments. For example, bet365 and Betway also offer iDebit and Instadebit — two of the leading payment options throughout Canada. 

I was also disappointed to find that there was no information regarding processing charges on the website. This may put off players who wish to find out about fees, even if the fee is zero — it certainly did for me.

That said, 888 casino is sufficiently transparent in terms of deposit and withdrawal policies, second only to competitors who offer unparalleled transparency of payment terms, like bwin and bet365 online casino. 

To sum up, 888 casino provides you with a sufficient selection of payment methods. It’s not the best, but also not the worst.

In terms of payment security, 888 casino also seems to have it under control, but you should still exercise due caution when sending or accepting money. For example, never use public Wi-Fi to fund your casino account.

Safety features

Is 888casino safe and legit? Yes, this platform is licensed and regulated by the necessary authorities, payment transactions are encrypted, and sensitive information is stored on firewall-protected servers. 

888 online casino has received its licences from the Alcohol and Gaming Commission of Ontario, and it works hand in hand with Connex Ontario: Mental Health & Addiction Treatment Services. 

Players can bank safely on this platform. Aside from the security measures mentioned above, the payment methods have their own encrypting and data-protection technology to keep their customers safe.

RNG software is available on the 888 casino platform, as with all licensed and regulated online casinos. The RNG software ensures that the mechanics of the online games (slots, table and live dealer games) are fair and random. Plus, all processes at this casino are continually supervised by the third-party organization eCOGRA.

Safety facts

CategoryDetails
Auditing sealseCOGRA
Responsible gaming sealsiGaming Ontario, Connex Ontario, 888+responsible
SSL encryption256-bit
Two-factor authenticationAvailable
Ever blacklisted?No
LicencesThe Alcohol and Gaming Commission of Ontario
Company behindVHL Ontario Limited
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

The 888 casino promotes safe and responsible gambling. The website allows you to conceal 888casino-related search results, thus ensuring your privacy.

Players can also access and read the provider’s Privacy Policy to understand how their personal data is handled. 

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario

Safety rating

93/100 Top-notch security protocols and many responsible gambling tools
  • Promotes responsible gambling
  • Advanced security features
  • Audited by eCOGRA
  • Hard to find RTP certificates

I wouldn’t recommend the site if it didn’t adhere to Ontario’s set of rules and guidelines to ensure player safety and transparency in games. Thankfully, it checks all the important boxes that prove it’s a safe choice for players to deposit their money and share private data with.

I was happy to see 888 employs various methods to verify its players. It implements security measures such as holding payments of players who haven’t submitted valid KYC (know your customer) documentation.

Additionally, responsible gaming is paramount here. The casino has partnered with ConnexOntario to provide expert advice to players on this matter. 

I did note, though, that nothing goes above and beyond in terms of safety. All the basics are covered, it’s just sometimes I’d like a little extra to see how much the casino really cares, but that could just be me. 

Finally, the casino is audited by eCOGRA, and this makes sure that all the games are operating fairly and are not subject to bias. Every regulated site should have this, so I’m not giving out brownie points for it.

Mobile features 

The 888 casino app is compatible with all iOS and Android devices. You can download it from the Google Play and Apple App Store. You can also access the games via the browser version of the casino.

You can launch your favourite games via Chrome, Firefox, Safari, and other browsers. Of course, the browser version of the casino and games will not be optimized for mobile devices.

Fortunately, players can rely on 888’s intuitive interface to navigate the mobile casino and find the desired information. The mobile site looks very similar to the desktop version.

The mobile version of this platform contains over 90% of the desktop game, and all these games have the same features as on the desktop. You won’t compromise on quality at home or on the go.

That said, the app itself is pretty glitchy and slow. Some slot games open, and some don’t, even if you try to reboot them and the app up several times.

Sometimes it can crash mid-way through playing a slot because of technical reasons as well, which is risky when you’re playing slots with unique features like free spins, bonus rounds, and so on.

On the surface, the 888casino mobile app does what it should: you can create an account, go through verification, hook up a payment method, and play whatever games you want from the ones offered.

Navigation is user-friendly, and graphics are high-definition. However, the issues mentioned above will impact your gameplay, especially if you’re using a few years outdated device.

Play on these devices

  • Android
  • iOS
  • Windows
  • MacOS
  • Linux

Mobile rating

95/100 Mobile-optimized site and decent app performance
  • Easy and seamless navigation
  • Offers native apps
  • Fast loading times
  • Some glitches on Android
  • Not all live games available

888casino’s mobile app, on both Android and iOS, meets the basic criteria for functioning. However, the glitches and slow loading speed for games are difficult to ignore, and it gets frustrating when using the app extensively.

I tested out launching some games using various browsers on my Android device, such as Chrome and Edge. Obviously, it’s not as good as the mobile app, but the desktop version of the site still worked efficiently enough on mobile.

In comparison, this isn’t the same with FanDuel’s casino browser capabilities as I couldn’t play some games on Edge and Safari, so 888 has an edge over the competition in that regard.

To download the 888casino mobile app on your device, go to the Play Store or App Store, locate the official app and click ‘Install’. Installation is free, and you will need to deposit funds into your account if you want to gamble for real money.

While the desktop and mobile versions look the same, the latter has better navigation and usability. The 888casino mobile app is more limited in terms of its live offer; it doesn’t offer the same selection as on the desktop.

Customer support

Players can receive customer support via email and by visiting the dedicated help section. You will have to first go to ‘Help’ and then use the email submission form to contact the customer service team. Players can find Help in the main menu (marked by three horizontal lines). 

Clicking Help takes you to the FAQ section, which has answers to a few questions. You will also find the most important topics covered, such as deposits and withdrawals, account verification and wagering information.

If you aren’t satisfied with the responses, click ‘Contact Us’. After doing so, you are taken to a contact form. Enter your name and email address, fill in the message box and click ‘Submit’.

There is a live chat feature on this platform, which is available only to registered players. Phone support is available daily from 8 am to 12 am. 

Support facts

CategoryDetails
Customer support availability 24/7
Live chatYes
Email[email protected]
Contact number+1 833 6778 890
On-page supportFAQs & Help section

You can access the live chat support option if you’ve created an account and logged in. This is the easiest way to communicate with the 888 casino team if you have any queries.

Support rating

88/100 Great choice of support options, but some are hard to access
  • All support channels available
  • 24/7 live chat support
  • Useful and detailed FAQs
  • Phone support is not 24/7
  • Limited support to non-registered players

Customer support is a crucial factor when searching for Canadian online gambling sites. Unfortunately, I found in this 888 casino review that the site has a lot of work to do in this department.

First, live chat and phone-based support aren’t readily available on this platform, unlike competitors such as Ontario’s ComeOn casino, since you have to be logged in first.

If you have questions before creating an account, you must go through the much longer process of submitting a contact form.

I was able to resolve issues via email at [email protected]. But I had to wait a while. The live chat is also subject to specific hours of operation, which I wasn’t happy with.

The FAQ section, while helpful, doesn’t have exhaustive information on all topics, so I had to get in touch to find out some things. All in all, it is not the best customer service experience.

Usability 

The user experience is on par with many Ontario-based online casinos. Players can load this site quickly on a desktop, phone, or tablet, typically in under five seconds, and find games as efficiently.

888casino mobile screenshot

The sign-up process is also simple and intuitive, comprising just a few steps that’ll be completed in a matter of minutes.

Usability facts

CategoryDetails
Mobile appYes
Mobile games availabilityFull suite
Ease of navigation Smooth and easy
Game filtersYes
Search functionYes
Loading speed0.2 sec
UX and UI ratingExcellent
Other productsSports | e-Sports | Poker

New players can sign up on this platform with ease. Enter your name, email, and a few other details to complete the registration process.

To make your first deposit, you’ll need to choose a payment method (credit card, e-wallet, and so on) at the Cashier section and follow the on-screen instructions.

Usability rating

96/100 Excellent usability and easy navigation
  • Advanced filtering options
  • Quick loading times
  • Easy navigation
  • Limited search functionality

There are numerous reasons why this casino has received this rating. First, the registration process is quick and easy. I filled in just 12 boxes to register at 888 casino.

The sign-up process at other sites might be more time-consuming, involving multiple steps or a verification process that takes several days.

I did find that this gambling website loads quickly on phones and other devices. The site load time is under five seconds and is comparable to other online casinos in Canada, such as PointsBet.

888 casino does well in other departments as well. For example, I could easily switch to 888poker and other products from my account. 

However, I think the platform’s search box needs improvement. For example, I couldn’t filter games according to software providers, RTP, and other factors.

The payments page also needs an overhaul because I saw a line of code running at the top of that area and inconsistent information from one visit to the next.

The only usability issue seems to be on mobile, as highlighted in the section above. I’ve encountered a few glitches, and loading games on the app is noticeably slower.

Expert verdict 

To summarize this 888casino review: it’s a decent online casino for Ontarians. There are over 1,000 games, a healthy selection of each primary type (slots, table games, live casino, jackpots).

The only catch here is that a lot of the progressive jackpot slots and live casino games are 888casino exclusives, meaning the company itself created them for itself.

The six payment options make 888 one of the more flexible casinos in banking, especially compared to the casinos that only have three or four. Also, the casino follows information security practices and makes sure to encrypt all transactions, all the while storing information on firewall-protected servers.

Regarding customer support — it’s not the best, and there’s room for improvement. But at least live support is available once you’re logged in. The mobile app has room for improvement since I encountered a few glitches.

Overall, signing up for this casino is a solid choice; it has the basics of what you need and offers an above-average gaming experience.

FAQs

Is 888casino safe and secure?

Yes, 888casino is legit and safe. It has a licence from the Alcohol and Gaming Commission of Ontario (AGCO) and operates under an agreement with iGO.

As one of the best online casinos in Ontario, 888casino encrypts its data and keeps your information secure. It verifies all the player accounts by requesting each user to provide KYC documents while promoting responsible gambling and urging players to play within limits. For more on safety and security, jump to our safety analysis.

How long do withdrawals take at 888casino?

Withdrawal speed depends on your payment method and can range between 24 hours and 7-10 business days. Generally, 888 casino is known for relatively quick payouts, so you can expect to get your winnings within 24-72 hours. 

Does 888casino offer live dealer games in Ontario?

You’ll find a diverse selection of 888 live dealer games, including casino staples like classic blackjack and roulette, along with new and innovative hits like Monopoly Big Baller, Lightning Dice, and Buffalo Blitz Live.

On top of the all-encompassing collection of live games from Evolution, 888 also offers a selection of exclusive tables. If you’re ever short of a spot on one of the classic tables, 888 has you covered!

How can I contact customer support?

You can contact support via phone, live chat or a contact form. Live chat and phone help are only available if logged in to your account. Read more about 888casino’s customer support here.

Which software providers support this casino?

888casino works with eight providers: NetEnt, Play’n GO, Playtech, Pragmatic Play, Everi, Blueprint Gaming, Pariplay, and Evolution Gaming. All the slots, live and card games, are from one of these game providers. Find out more about 888’s providers and their games here.

What kinds of games does 888casino have?

Players can play 888casino slots, jackpots, table games and live dealer games on this platform. In total, it has over 1,000 games across the board. Find out more about the types of games it offers in our 888casino games section.

How do I bank with 888casino?

There are different methods for making deposits and withdrawals with 888casino. These include Visa, Mastercard, Paysafecard, Interac, Apple Pay and bank transfer. From these, only MasterCard and Paysafecard are deposit-only. The minimum deposit limit is C$10. For full details on how to bank with 888, jump to our payments section.

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