2025 Caesars casino Ontario review: a trusted brand
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As an established brand with years of industry experience, Caesars casino Ontario should have plenty to offer.
In this Caesars casino review, I assess everything from games and software to support and payments to see whether Caesars Palace online casino lives up to the brand’s reputation.
Pros and cons
- Excellent reputation
- 24/7 live chat support
- Instant PayPal payouts
- Just five payment methods
- No jackpot games
- Lacks advanced filtering
General ratings
General info
| Launch date | 2022 |
| Company behind | Caesars Entertainment |
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Editor's note
This review is based on the Caesars Palace Online Casino’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
Several things make Caesars Palace online casino a good choice for Ontario players. First, it partners with top software providers like NetEnt and IGT to feature a decent selection of games.
In addition, the gambling site accepts secure payment methods and provides a user-friendly platform that is easy to navigate on both desktop and mobile devices. If difficulties do arise, customer support is available through live chat, email, and telephone options.
However, Caesars Casino Ontario still needs to improve some aspects of its service. Presently, the number of games and payment methods are small when compared to the competition.
Because these drawbacks are ultimately minor, I still recommend Caesars Online Palace as a casino destination I would personally return to.
Caesars online casino review: 241 games to play
Ontario players can play around 241 online casino games at the Caesars casino online platform, a little below the average online offering of between 300 and 500 titles. However, Caesars online casino games are neatly sectioned to enable players to find their preferred titles easily.
There are 180 slot games in the lobby, cutting across different types and genres. If you are a fan of classic slot machines, you will find 12 titles to choose from. You can also play 10 penny slots and 12 with multiple reels. Likewise, the casino features a decent table game selection with 27 titles.
Poker lovers will find 11 titles in the table game section, such as Texas Hold’em and Three Card Poker. And for blackjack fans, 9 titles are available. You can play popular variations like Multihand Blackjack and Poker & Pairs Blackjack. Caesars online casino Canada also features 6 roulette games and 1 baccarat title.
However, the online jackpot section is not available in the lobby. Unfortunately for progressive jackpots lovers, and unlike the offer in most online casinos, there are no progressive jackpot games to play. But the betting site features 7 video poker games for Ontario bettors to enjoy. Besides, Ceasars Ontario is a good live dealer casino with a live dealer section featuring 27 titles anchored by friendly human dealers.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Cleopatra |
| Slots | 180+ |
| Popular slot | Cleopatra |
| Jackpots | N/A |
| Top jackpot | N/A |
| Table games | 30+ |
| Popular table game | Poker & Pairs Blackjack |
| Live games | 27 |
| Most streamed | Live Dealer Blackjack |
| Average RTP | 95.00% |
| Demo-play availability | Yes |
Another thing we noticed during our Caesars casino Ontario review of the game lobby is the Featured category. Here is where the betting site lists its popular games. There is also a New Games section for those looking to play the latest titles. However, all online games are available only in real money play, and no advanced filtering option is provided.
Game types available
Games rating
- Diverse slot selection
- Game’s betting limits provided
- Average RTP of 95%
- No progressive jackpot titles
- Free play not available
Although I fancy casinos with a massive selection of games to choose from, I find the Caesars Casino online games selection impressive despite the small library of only 240+. The Caesars casino online blackjack games have flexible betting limits to accommodate almost any player, whether you prefer placing low wagers or you are a high roller.
The available Caesars online Casino Canada slot machines are also impressive, with 180 titles to choose from. I’m delighted with the availability of fan favourites like Starburst and Cleopatra. And as for the table games section, it’s not entirely bad, although it is not the best in the world.
The roulette selection is small, with only 6 titles available. Caesars online casino does not offer the French Roulette variation, and there is only 1 online baccarat game, which can be a massive blow for baccarat. I’m also not too happy with the absence of online progressive jackpot games.
However, I have to say that the casino did well in the online live dealer department. While only 27 games are available in this section, they span different types. You will find the common Live Roulette and Live Caesars casino online blackjack games hosted by friendly and interactive dealers.
The Caesars’ casino online platform in Ontario also features TV-show-based titles in its live dealer section. These include Deal or No Deal, Cash or Crash and Dream Catcher. These games offer an immersive experience and are capable of paying pretty huge winnings.
However, you should be aware that games are only available to play for real money. I’m not too pleased with this, as I love to test games in Caesars Casino online free play before I wager. But the good news is that the developers of most of these games make them available for free on their platforms.
Another aspect I spotted during my Caesars casino Ontario review that needs improvement is the absence of filtering options. While the games are properly sectioned into categories, there is no search option to find specific titles, which is a huge win for operators like Coolbet casino. However, besides these few drawbacks, Caesars offers good-quality online games worth trying out.
Software: powered by top-rated providers
As one of the best top online betting sites in Ontario, Caesars Casino online games are powered by top-tier providers in the industry. These include NetEnt, IGT, Big Time Gaming, SG Gaming, and NexGen Gaming. However, the number of providers is small, only around 10. This is below the average standard of most casinos, usually around 20.
IGT and NetEnt dominate the slots section of the casino lobby, with popular titles like Starburst, Gonzo’s Quest, and Cleopatra. You will find around 60 games from both online developers. However, there is no way to tell how many games each provider features as the casino does not have a filtering option.
The live casino section of Caesars online casino Ontario is solely powered by Evolution Gaming. This is one of the online leading providers of live dealer games in the iGaming industry. The games are available 24/7, and different dealers host each game.
Unlike some casinos like SugarHouse Casino, Caesars online casino offers no option to download games. All the operator’s games are cloud-based and available in instant play. You can play them easily on your smartphones, tablets and desktop computers as long you have a good internet connection.
Provider facts
| Category | Details |
|---|---|
| Most popular slot software | IGT |
| Number of software providers | 10+ |
| Live providers | 1 |
| Most popular live software | Evolution |
| Bespoke software | Yes |
| Download required? | No |
Apart from partnering with top-tier developers, Caesars online casino also features a couple of up-and-coming providers like Lightning Box, WMS, and Wild Streak Gaming. However, a drawback is that the list of available providers is not provided on the site.
It’s worth noting that some major software providers are absent at the casino, such as Microgaming, Playson and Barcrest. Besides, the operator does not have exclusive software like 888 Casino, which explains why you cannot find exclusive games in its lobby.
Available software
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NetEnt
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IGT
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Big Time Gaming
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WMS
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Scientific Games
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Lightning Box
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Wild Streak Gaming
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NextGen
Software rating
- Live casino by Evolution Gaming
- Top-tier software providers
- Exclusive titles
- Games mostly from NetEnt and IGT
- Many notable software providers missing
Considering that only around 240 games are available on the Caesars Ontario casino app, I’m not surprised that the number of software providers is small with just over 10 providers. These do include top-tier developers like NetEnt and IGT, but it would be nice to see other heavyweights like Microgaming and Playtech added to the list.
Caesars works with Evolution Gaming to power its live casino section. While I get that only having only one developer for live casino games isn’t ideal, there are much fewer live providers available with competing casinos having maybe four live suppliers at best. If you have to pick just the one, you could do much worse than Evolution.
And of course, it’s great that all games are available for instant play. I don’t personally want to download games that take up storage space on my phone.
I do like that Caesars has a number of branded takes on popular game categories or slot games. I recommend Caesars Cleopatra and Caesars Palace Slingo.
My verdict on the software selection at Caesars is that it is decent, and I can tell that it’s still building up to the casino’s famous reputation.
Payment methods: safe and trusted options
Ontario bettors can perform most transactions on Caesars casino online free. The online betting site accepts five banking options for deposits. You can use the credit/debit card option, with Mastercard and Visa being the only two cards accepted, and you can also fund your betting account through PayPal. Caesars is also one of the only casinos that take Amex through PayPal, and the operator accepts eCheck payments as well.
Another deposit option available at the casino is online banking through Trustly. The minimum amount you can fund into your betting account at any time is C$20. However, the casino does not state the maximum deposit amount, but this depends on the online payment method you use.
As for withdrawals, Caesars casino online in Ontario accepts only PayPal and Online Bank Transfer via Trustly. The minimum payout for both methods is C$20, but the maximum differs. For PayPal, you can cash out up to C$10,000 per transaction, while withdrawals via online banking are limited to C$5,000 per transaction. But you can always reach out to the casino for larger payouts.
As a top betting site, Caesars Casino online free process payments for deposits and withdrawals are available. Besides, the processing time for deposits is typically instant for all options. However, withdrawals can take up to 72 hours. Payouts via PayPal are typically processed within a few minutes once they are approved.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 5 |
| Top payment | PayPal |
| Minimum deposit | C$20 |
| Maximum deposit | Depends on the method |
| Minimum withdrawal | C$20 |
| Maximum withdrawal | N/A |
| Average deposit time | Instant |
| Average withdrawal time | Within 72 hours |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
Caesars Ontario casino processes PayPal withdrawals three times daily, while payouts via online banking are processed only once daily. Unlike some online casinos, no previous deposit or registration is required to use the online banking option powered by Trustly for withdrawals.
As is standard with most online casinos, Caesars Casino requires that a player’s name on its platform must match the name on any banking method used. Besides, the maximum transaction allowed for any bettor daily is $10,000, whether deposits or withdrawals.
Payments rating
- Well-known secure banking options
- Fee-free transactions
- Quick payouts for PayPal
- Just one e-wallet option
- No credit card withdrawals
Only five online banking options are available to Ontario gamblers, but they’re all safe, popular, and easy-to-use payment methods.
Since the online casino accepts credit/debit payment methods, players in this online casino will find it easy to fund their betting accounts since the option is popular. The availability of online banking through Trustly is also rare to see in Ontario.
However, it’s worth noting that several major payment methods are missing. For instance, Interac is one option that every casino in Ontario should feature, but it is not available at Caesars casino. Popular e-wallets, MuchBetter and ecoPayz, are also missing.
If there is an aspect where Caesars Casino has done well in the banking department, I believe it’s the processing speed and absence of transaction fees. Payouts get paid within minutes with PayPal and within three days through the other options. I’ve seen wait times of five business days and over with no instant or same-day options.
Safety features: all important safety features available
Caesars is a leading gambling brand owned by Caesars Entertainment, Inc. The company is well-known for its diverse gaming offers. To ensure Ontario players enjoy online gambling in a safe online environment, the casino secures its platform with Secure Sockets Layer (SSL) technology.
In addition, inbound and outbound communications are filtered by high-end firewalls per the industry standard. This ensures that sensitive information does not fall into the wrong hands. The casino site operates legally in Ontario and is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO).
You must be at least 19 years old to gamble legally at the betting site specified in the Ontario province’s gambling law to play Caesars Casino Online games. Besides securing its platform, Caesars Casino online audits its games regularly. However, the RNG auditing firm is not mentioned on the site.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | Not specified |
| Responsible gambling | ConnexOntario |
| SSL encryption | 256-bit |
| Two-factor authentication | Available |
| Ever blacklisted | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | Caesars Entertainment, Inc |
| Deposit, wager, time, and loss limits | Not available |
| Self-exclusion | Available |
| Cooling-off period | Available |
To further strengthen bettors’ safety, Caesars Casino has a 2FA feature that they can opt-in to use. With this feature active, the casino will send a verification code to your email address each time you want to sign in. Responsible gaming tools are also available to use, such as deposit limits and self-exclusion.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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ConnexOntario
Safety rating
- SSL-secured platform
- Responsible gaming tools
- 2FA authentication available
- No loss limit
- RNG audit company not mentioned
Safety is essential in online gambling, especially since you will be providing sensitive details like your personal and financial information. I commend Caesars’s work in making its platform safe for Ontario bettors.
First, the casino passes all the basic security requirements of an online betting site. Its platform is SSL-secured, so you can rest easy knowing your details won’t fall into the wrong hands. But besides that, I find the provision of a 2FA security feature impressive.
We all know that cyber threats are real, and some hackers go to almost any length to access users’ details. So giving Ontario bettors the option to receive an additional code before they can access their account is a good thing.
Apart from the security features of the betting site, the responsible gaming tools are exceptional. Common tools like self-exclusion, deposit limits and cool-off period are available. However, setting a loss limit is not yet included. But I hope this will be added soon. All in all, Caesars Ontario casino has pretty solid security features.
Mobile features: optimised for mobile devices
Ontario players can play at Caesars Casino on their mobile devices. The mobile version is well optimized and responsive. You will see links to the Home, Bets, All Sports and Casino fixed to the footer whenever you access the mobile betting site.
All the operator’s games are available on mobile devices. This includes online slots, table games, and live dealer games. The mobile gambling experience is smooth with no noticeable glitches. Besides, the casino site does not require substantial processing resources on smartphones or tablets, so you’ll rarely experience lags while playing.
Most of the features available on the desktop casino site are also on the mobile version. You can fund and withdraw winnings on mobile and also enjoy the different online safety features provided. The only difference in the mobile casino platform is the arrangement of the links. However, you can still easily navigate the site.
Players can access the site on mobile through their device web browser or by downloading the app for iOS or Android. The mobile casino site has the same intuitive design and feel as the desktop site.
As with the desktop casino site, the operator did not provide an intuitive search engine in the mobile casino section. The only search feature available on the platform is for the sportsbook section. In addition, no exclusive mobile casino game is available.
Play on these devices
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Android
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iOS
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Windows
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MacOS
Mobile rating
- Responsive on smartphones and tablets
- All games available on mobile app
- No noticeable glitches or lag
- Advanced filtering feature still missing
Being able to play games on mobile is pretty essential in this era where everyone is always on their smartphones. Personally, I prefer playing casino games on mobile to desktop computers. This is why I’m pretty impressed with Caesars online casino Ontario.
The casino has done well to optimize its platform and make it accessible on smartphones and tablets.
One thing that makes the online casino site stand out in the mobile gaming department is that all its 240+ games are available on mobile devices. This is worth pointing out since some casinos, like LeoVegas and FanDuel, only feature around 70-80% of their games on mobile.
Also, the online betting platform does not have exclusive mobile games, and there is still no advanced filtering feature on the mobile casino site. But besides these few drawbacks, I find the mobile casino site worthy of an above-average score.
Customer support: 24/7 multi-channel assistance
Caesars Casino offers a wide range of support options to Ontario players. You can contact the betting site through the live chat option, which is the fastest and available 24/7. During off-peak hours, it takes around a minute for chats to be attended to. However, this duration can be longer, up to 5 minutes during peak periods.
Another support method available at Caesars online casino Ontario is email. In fact, Caesars Casino Ontario responds to enquiries and complaints via emails within the same business day, but not as fast as the live chat support. There is also the option to call the Caesars casino customer support line at (855) 700 0123.
In addition to providing several support methods, a comprehensive Help/FAQ section is available on the site. Here, you can search different topics about the casino and find related information. You will also find answers to popular questions other bettors ask about the betting site.
During our review of the casino’s live chat support, the customer agent that attended to us was helpful and seemed to be a native speaker that understands the platform. Questions were easily answered, and in a friendly way, so follow-ups were not needed.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live Chat | Yes |
| [email protected] | |
| Contact number | (855) 700 0123 |
| On-page support | A comprehensive help/FAQ section |
Unlike some online betting sites, customer support is available to registered players and site visitors. Apart from that, there is an attach file feature in the live chat option that players can use to attach a picture when lodging a complaint.
Support rating
- All standard support options available
- Support via phone
- Live chat available to non-registered players
- No call-back feature
- Slow email response times
As strange as it may seem, the quality of a casino’s customer support can play a massive role in enjoying the best gambling experience. This is why I find Caesars online casino Ontario customer support pretty impressive in almost all aspects.
Like every online betting site that claims to be the best, the casino operator offers all standard support means. The live chat support is likely one of the best, with a response time of less than a minute in most cases. And the fact that it is available 24/7 means that players can always get help quickly.
In addition, the email support is not too bad, with queries being attended to within the same business day. Although I have to mention that I’m not a fan of waiting too long to get a response to an inquiry or complaint. But if you want to get your complaints passed in just one message, it is a option to consider.
While many betting sites stop at live chat and email support, I’m pleased that Caesars offer telephone support. However, it would have been nicer if a toll-free line was available. Nevertheless, the available support methods and the casino’s comprehensive help section are superb.
Usability: user experience and registration
Caesars Palace online casino site is properly sectioned and the main menu is easy to find. Moreover, the registration and login process is straightforward with the Sign-Up and Login buttons at the top of the site.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Yes |
| Mobile games availability | Full suite |
| Ease of navigation | Smooth but needs improvements |
| Game filters | Basic |
| Search function | Yes |
| Loading speed | Fast |
| UX and UI rating | Average |
| Other products | Sports |
Creating an account should take you less than three minutes, and only basic details are required. However, Caesars does not have advanced filtering features in its game lobby.
The live chat is accessible from the site’s footer, and it’s not sticky as it is with casinos like Golden Nuggets. Instead, the live chat opens as a different tab on a browser.
Usability rating
- Easy to navigate
- Clear section divisions
- Quick registration
- Advanced filtering feature is missing
I’m a preacher of the importance of a good user experience. I believe any online platform should be properly designed and easy to navigate. Caesars Casino offers just that. Right from the moment you enter the site, you can see links to the different sections, so you won’t have problems finding your way around.
The web and app design is pretty simple and elegant. No colour riots or heavy animations and images to put players off.
Another good feature about the user experience that I should add is the simple registration process, which only took me around two minutes.
Nevertheless, some aspects of the UX need improvement. I don’t mind having lobby categories pushing trending or exclusive titles if I’m also given detailed filtering options so I can browse by software provider, slot feature, or theme. Caesars Palace can do this better.
FAQs
Is Caesars online Casino Legal in Ontario?
Yes, it is. The betting site operates with a valid licence from the Alcohol and Gaming Commission of Ontario (AGCO). This makes it a legal gambling site in the Ontario province. And as one of the best operators owned by a reputable brand, Caesars Ontario online casino is required to adhere to the rules and regulations governing its licence. Thus, you can expect it to provide Ontario bettors with a great gambling experience. You can check the About Us section of the betting site for more information about its licensing.
What Games Can I Play at Caesars Casino Ontario?
You can play a wide range of games at Caesars online casino Ontario. Caesars Casino partners with leading developers NetEnt and IGT to feature over 240 games. If you love Caesar casino online video slots, you will find plenty to choose from, such as classic and branded titles. In addition, there is a table game section in the lobby with variations of Caesars Casino online blackjack, roulette, and baccarat. You can also play a decent selection of video poker titles or check out the live dealer section with games hosted by friendly human dealers.
How Can I Deposit and Withdraw Winnings at the Casino?
Caesars Casino accepts decent, safe banking methods to make it easy for players to perform transactions on its platform. For deposits, you can use options like credit and debit Cards (Mastercard and Visa), Paypal and Online Banking via Trustly. However, only two withdrawal options are currently available — PayPal and Online Banking via Trustly. Transactions at Caesars Casino are processed swiftly and free of charge. Nevertheless, the betting site is currently working on adding more banking options.
How Do I Get In Touch With Caesars’ Customer Support?
If you need help at Caesars casino online betting site, there are several ways to reach the customer support team. The fastest method is live chat which is available 24/7 and has an average response time of 1 minute during off-peak periods. You can also contact the betting operator via email or call its support telephone line. Caesars also has a comprehensive Help/FAQ section on its platform where players and site visitors can find information about its services.
Is Casino Gaming the Only Gambling Service at Caesars?
Not at all. Apart from featuring a decent selection of casino games for Ontario players to enjoy, the operator also has a sports betting section. Here, you can wager on different sports like soccer, basketball and tennis. Sports live betting is also available at the gambling site, and you can enjoy good odds and a wide range of markets. However, horse racing and esports are currently unavailable but may be added in the future.
Operator comparison
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| Expert rating |
Expert rating
88
/100
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/100
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/100
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| Playscore |
Playscore
76
%
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%
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%
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| Bonus |
Bonus
Most reputable brand
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| Minimum deposit |
Minimum deposit
$20
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| Minimum withdrawal |
Minimum withdrawal
$20
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| Deposit methods |
Deposit methods
5
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| Games |
Games
240+
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| Loyalty rewards |
Loyalty rewards
no
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| States |
States
ON
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| Visit site | Visit site | Visit site |
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Caesars casino review
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