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2024 Caesars casino Ontario review: a trusted brand

Checked byElena Ivanovska
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88/100 Expert Rating by Elena I.
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As an established brand with years of industry experience, Caesars casino Ontario is a laurel-worthy and reliable casino through and through. 

Discover what there’s to admire in our Caesars casino review, from games and software to support and payments. Brought to you by experts who know what great casino gaming and royal treatment are all about.

Pros and cons

  • Excellent reputation
  • 24/7 live chat support
  • Fast payouts
  • Poor interface design
  • No jackpot games
  • Few payment methods 

General ratings

88 / 100 Expert Rating by Elena I
80Games rating
85Software rating
78Payments rating
98Safety rating
85Mobile rating
97Support rating
90Usability rating
How we rate?
76% Playscore based on 6 critics
91
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90
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83
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80
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76
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36
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General info

Launch date 2022
Company behind Caesars Entertainment

Best alternatives to Caesars casino

Great instant-play platform
Safe and reliable
Best gamified casino experience

Editor's note

This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Caesars online casino review: 241 games to play

Ontario players can play around 241 online casino games at the Caesars casino online platform, a little below the average online offering of between 300 and 500 titles. However, Caesars online casino games are neatly sectioned to enable players to find their preferred titles easily. 

There are 180 slot games in the lobby, cutting across different types and genres. If you are a fan of classic slot machines, you will find 12 titles to choose from. You can also play 10 penny slots and 12 with multiple reels. Likewise, the casino features a decent table game selection with 27 titles. 

Poker lovers will find 11 titles in the table game section, such as Texas Hold’em and Three Card Poker. And for blackjack fans, 9 titles are available. You can play popular variations like Multihand Blackjack and Poker & Pairs Blackjack. Caesars online casino Canada also features 6 roulette games and 1 baccarat title.

However, the online jackpot section is not available in the lobby. Unfortunately for progressive jackpots lovers, and unlike the offer in most online casinos, there are no progressive jackpot games to play. But the betting site features 7 video poker games for Ontario bettors to enjoy. Besides, Ceasars Ontario is a good live dealer casino with a live dealer section featuring 27 titles anchored by friendly human dealers.

Game facts

CategoryDetails
Expert’s pick Cleopatra
Slots180+
Popular slotCleopatra
JackpotsN/A
Top jackpot N/A
Table games30+
Popular table gamePoker & Pairs Blackjack
Live games27
Most streamedLive Dealer Blackjack
Average RTP95.00%
Demo-play availabilityYes

Another thing we noticed during our Caesars casino Ontario review of the game lobby is the Featured category. Here is where the betting site lists its popular games. There is also a New Games section for those looking to play the latest titles. However, all online games are available only in real money play, and no advanced filtering option is provided. 

Games rating

80/100 Decent selection but could be better
  • Diverse slot selection
  • Game’s betting limits provided
  • Average RTP of 95%
  • No progressive jackpot titles
  • Free play not available

Although I fancy casinos with a massive selection of games to choose from, I find the Caesars Casino online games selection impressive despite the small library of only 240+. The Caesars casino online blackjack games have flexible betting limits to accommodate almost any player, whether you prefer placing low wagers or you are a high roller. 

The available Caesars online Casino Canada slot machines are also impressive, with 180 titles to choose from. I’m delighted with the availability of fan favourites like Starburst and Cleopatra. And as for the table games section, it’s not entirely bad, although it is not the best in the world. 

The roulette selection is small, with only 6 titles available. Caesars online casino does not offer the French Roulette variation, and there is only 1 online baccarat game, which can be a massive blow for baccarat. I’m also not too happy with the absence of online progressive jackpot games. 

However, I have to say that the casino did well in the online live dealer department. While only 27 games are available in this section, they span different types. You will find the common Live Roulette and Live Caesars casino online blackjack games hosted by friendly and interactive dealers. 

The Caesars’ casino online platform in Ontario also features TV-show-based titles in its live dealer section. These include Deal or No Deal, Cash or Crash and Dream Catcher. These games offer an immersive experience and are capable of paying pretty huge winnings.

However, you should be aware that games are only available to play for real money. I’m not too pleased with this, as I love to test games in Caesars Casino online free play before I wager. But the good news is that the developers of most of these games make them available for free on their platforms. 

Another aspect I spotted during my Caesars casino Ontario review that needs improvement is the absence of filtering options. While the games are properly sectioned into categories, there is no search option to find specific titles, which is a huge win for operators like Coolbet casino. However, besides these few drawbacks, Caesars offers pretty exciting online games worth trying out. 

Software: Powered by top-rated providers

As one of the best top online betting sites in Ontario, Caesars Casino online games are powered by top-tier providers in the industry. These include NetEnt, IGT, Big Time Gaming, SG Gaming, and NexGen Gaming. However, the number of providers is small, only 8+. This is below the average standard of most casinos, usually around 10 to 20. 

IGT and NetEnt dominate the slots section of the casino lobby, with popular titles like Starburst, Gonzo’s Quest and Cleopatra. You will find around 60 games from both online developers. However, there is no way to tell how many games each provider features as the casino does not have a filtering option. 

The live casino section of Caesars online casino Ontario is solely powered by Evolution Gaming. This is one of the online leading providers of live dealer games in the iGaming industry. The games are available 24/7, and different dealers host each game. 

Unlike some casinos like SugarHouse Casino, Caesars online casino offers no option to download games. All the operator’s games are cloud-based and available in instant play. You can play them easily on your smartphones, tablets and desktop computers as long you have a good internet connection. 

Provider facts

CategoryDetails
Most popular slot softwareIGT
Number of software providers8+
Live providers1
Most popular live softwareEvolution
Bespoke softwareNetEnt
Download required?No

Apart from partnering with top-tier developers, Caesars online casino also features a couple of up-and-coming providers like Lightning Box, WMS, and Wild Streak Gaming. However, a drawback is that the list of available providers is not provided on the site. 

It’s worth noting that some major software providers are absent at the casino, such as Microgaming, Playson and Barcrest. Besides, the operator does not have exclusive software like 888 Casino, which explains why you cannot find exclusive games in its lobby.

Available software

Software rating

85/100 Top-quality providers, but pretty small
  • Live casino by Evolution Gaming
  • Top-tier software providers
  • Games mostly from NetEnt and IGT
  • Many notable software providers missing
  • No bespoke or exclusive software

Considering that only around 240 games are available on the Caesars Ontario casino app, I’m not surprised that the number of software providers is small. But it’s not totally bad since there are still 8+ providers. I’m impressed that top-tier developers like NetEnt and IGT are available, as these brands have several exciting games and features.

And to further sweeten the deal, Caesars works with Evolution Gaming to power its live casino section. While I get that only having only one developer for live casino games may not be the best, you surely would agree that Evolution Gaming is probably the best live casino provider.

But this doesn’t mean Caesars can’t expand its current software list. It would be nice to see other top-rated providers like Microgaming and Playtech added to the list. Another thing I’m not too impressed with is the unavailability of an exclusive software like that 888 casino and Sugar House Casino. 

However, I like the fact that all the Caesars Casino online games are available in instant play mode. So you don’t need to download games on your device before you can play. Besides, downloading games can use up your storage space and take up other resources, which may cause it to hang. 

My verdict on the software selection at Caesars is that it is decent, although it could be better, especially considering the casino’s famous reputation. Hopefully, more software providers will be added in the future as casino online casino gaming gains ground in Caesars online Casino Canada. 

Payment methods: Safe and trusted options

Ontario bettors can perform most transactions on Caesars casino online free. The online betting site accepts four banking options for deposits. You can use the credit/debit card option, with Mastercard and Visa being the only two cards accepted, and you can also fund your betting account through PayPal. Caesars is also one of the only casinos that take Amex through PayPal, and the operator accepts eCheck payments as well. 

Another deposit option available at the casino is online banking through Trustly. The minimum amount you can fund into your betting account at any time is C$20. However, the casino does not state the maximum deposit amount, but this depends on the online payment method you use. 

As for withdrawals, Caesars casino online in Ontario accepts only PayPal and Online Bank Transfer via Trustly. The minimum payout for both methods is C$20, but the maximum differs. For PayPal, you can cash out up to C$10,000 per transaction, while withdrawals via online banking are limited to C$5,000 per transaction. But you can always reach out to the casino for larger payouts.

As a top betting site, Caesars Casino online free process payments for deposits and withdrawals are available. Besides, the processing time for deposits is typically instant for all options. However, withdrawals can take up to 72 hours. Payouts via PayPal are typically processed within a few minutes once they are approved. 

Payment facts

CategoryDetails
Number of payment methods5
Top paymentPayPal
Minimum depositC$20
Maximum depositDepends on the method
Minimum withdrawalC$20
Maximum withdrawalN/A
Average deposit timePotentially Instant
Average withdrawal timeWithin 72 hours
Deposit feesNo fees
Withdrawal feesNo fees

Caesars Ontario casino process PayPal withdrawals three times daily, while payouts via online banking are processed only once daily. Unlike some online casinos, no previous deposit or registration is required to use the online banking option powered by Trustly for withdrawals. 

As is standard with most online casinos, Caesars Casino requires that a player’s name on its platform must match the name on any banking method used. Besides, the maximum transaction allowed for any bettor daily is $10,000, whether deposits or withdrawals. 

Deposit methods

Withdrawal methods

Payments rating

78/100 Popular options, but also small
  • Well-known secure banking options
  • Fee-free transactions
  • Quick payouts for PayPal
  • No cryptocurrency not accepted

The available payment method at any betting site is vital as it determines how you can deposit and withdraw winning. Although only four online banking options are available to Ontario bettors, I’m impressed with Caesars’ banking options, because they are all safe, popular and easy-to-use payment methods. 

Since the online casino accepts credit/debit payment methods, players in this Ontario online casino will find it easy to fund their betting accounts since the option is popular. The availability of online banking through Trustly is also pretty good, allowing players to deposit and receive winnings in their bank accounts. 

However, it’s worth noting that several major payment methods are missing. For instance, Interac is one option that every casino in Ontario should feature, but it is not available at Caesars casino. Options like Paysafecard, Skrill and Neteller are also missing.

Besides, Caesars online casino Ontario does not support cryptocurrency options like Bitcoin and Ethereum. And considering that things are moving towards blockchain technology, I believe this is a significant miss on the part of the betting site. However, I’m happy that players can use PayPal for both deposits and withdrawals, as this is a longstanding and secure e-wallet option. 

If there is an aspect where Caesars Casino has done spectacularly in the banking department, I believe it’s the processing speed and absence of transition fees. Payouts get paid under 72 hours, which is fast based on my experience in the industry. Overall, I score Caesars above average in the banking department.

Safety features: All important safety features available

Caesars is a leading gambling brand owned by Caesars Entertainment, Inc. The company is well-known with an excellent reputation and diverse gaming offers. To ensure Ontario players enjoy online gambling in a safe online environment, the casino secures its platform with Secure Sockets Layer (SSL) technology. 

In addition, inbound and outbound communications are filtered by high-end firewalls per the industry standard. This ensures that sensitive information does not fall into the wrong hands. The casino site operates legally in Ontario and is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO).

You must be at least 19 years old to gamble legally at the betting site specified in the Ontario province’s gambling law to play Caesars Casino Online games. Besides securing its platform, Caesars Casino online audits its games regularly. However, the RNG auditing firm is not mentioned on the site. 

Safety facts

CategoryDetails
Auditing sealsNot specified
Responsible gamblingConnexOntario
SSL encryption256-bit
Two-factor authenticationAvailable
Ever blacklistedNo
LicencesThe Alcohol and Gaming Commission of Ontario
Company behindCaesars Entertainment, Inc
Deposit, wager, time, and loss limitsNot available
Self-exclusionAvailable
Cooling-off periodAvailable

To further strengthen bettors’ safety, Caesars Casino has a 2FA feature that they can opt-in to use. With this feature active, the casino will send a verification code to your email address each time you want to sign in. Responsible gaming tools are also available to use, such as deposit limits and self-exclusion.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario

Safety rating

98/100 The security is just perfect
  • SSL-secured platform
  • Responsible gaming tools
  • 2FA authentication available
  • No loss limit
  • RNG audit company not mentioned

Safety is essential in online gambling, especially since you will be providing sensitive details like your personal and financial information. As an iGaming expert, I commend Caesars’s work in making its platform safe for Ontario bettors. The excellent reputation of the owner precedes them.

First, the casino passes all the basic security requirements of an online betting site. Its platform is SSL-secured, so you can rest easy knowing your details won’t fall into the wrong hands. But besides that, I find the provision of a 2FA security feature impressive. 

We all know that cyber threats are real, and some hackers go to almost any length to access users’ details. So giving Ontario bettors the option to receive an additional code before they can access their account is a good thing.

Apart from the security features of the betting site, the responsible gaming tools are exceptional. Common tools like self-exclusion, deposit limits and cool-off period are available. However, setting a loss limit is not yet included. But I hope this will be added soon. All in all, Caesars Ontario casino has pretty solid security features.

Mobile Features: Optimised for mobile devices

Ontario players can play at Caesars Casino on their mobile devices. The mobile version is well optimized and responsive. You will see links to the Home, Bets, All Sports and Casino fixed to the footer whenever you access the mobile betting site. 

All the operator’s games are available on mobile devices. This includes online slots, table games, and live dealer games. The mobile gambling experience is smooth with no noticeable glitches. Besides, the casino site does not require substantial processing resources on smartphones or tablets, so you’ll rarely experience lags while playing. 

Most of the features available on the desktop casino site are also on the mobile version. You can fund and withdraw winnings on mobile and also enjoy the different online safety features provided. The only difference in the mobile casino platform is the arrangement of the links. However, you can still easily navigate the site. 

Unlike some online casinos like Borgata and Golden Nugget, there is no caesars casino app. Bettors can only access the site on mobile through their device web browser. Nevertheless, the mobile casino site has the same intuitive design and feel as the desktop site. 

As with the desktop casino site, the operator did not provide an intuitive search engine in the mobile casino section. The only search feature available on the platform is for the sportsbook section. In addition, no exclusive mobile casino game is available.

Play on these devices

  • Android
  • iOS
  • Windows
  • MacOS

Mobile rating

85/100 Well-optimised mobile casino site, but no app
  • Responsive on smartphones and tablets
  • All games available
  • No noticeable glitches or lag
  • Advanced filtering feature still missing
  • No Caesars casino app

Being able to play games on mobile is pretty essential in this era where everyone is always on their smartphones. Personally, I prefer playing casino games on mobile to desktop computers. This is why I’m pretty impressed with Caesars online casino Ontario.

The casino has done well to optimize its platform and make it accessible on almost all smartphones and tablets. So as an Ontario bettor, you can play games at the betting site on the go and access its several other incredible features on mobile.

One thing that makes the online betting site stand out in the mobile gaming department is that all its 340+ games are available on mobile devices. This is exceptional since most casinos, like LeoVegas and FanDuel, only feature around 70-80% of their games on mobile. 

Despite all the positives of the casino mobile gaming experience, I’m disappointed with the absence of a downloadable mobile Caesars Ontario Casino app for Android and iOS. Playing on casino apps allows players to enjoy the full mobile gambling experience and additional features like push notifications. However, Caesars casino Ontario falls short here. 

Also, the online betting platform does not have exclusive mobile games, and there is still no advanced filtering feature on the mobile casino site. But besides these few drawbacks, I find the mobile casino site impressive and score the operator above average in this aspect.

Customer support: 24/7 assistance in different ways

Caesars Casino offers a wide range of support options to Ontario players. You can contact the betting site through the live chat option, which is the fastest and available 24/7. During off-peak hours, it takes around a minute for chats to be attended to. However, this duration can be longer, up to 5 minutes during peak periods.

Another support method available at Caesars online casino Ontario is email. In fact, Caesars Casino Ontario responds to enquiries and complaints via emails within the same business day, but not as fast as the live chat support. There is also the option to call the Caesars casino customer support line at (855) 700 0123. 

In addition to providing several support methods, a comprehensive Help/FAQ section is available on the site. Here, you can search different topics about the casino and find related information. You will also find answers to popular questions other bettors ask about the betting site. 

During our review of the casino’s live chat support, the customer agent that attended to us was helpful and seemed to be a native speaker that understands the platform. Questions were easily answered, and in a friendly way, so follow-ups were not needed. 

Support facts

CategoryDetails
Customer support availability 24/7
Live ChatYes
Email[email protected]
Contact number(855) 700 0123
On-page supportA comprehensive help/FAQ section

Unlike some online betting sites, customer support is available to registered players and site visitors. Apart from that, there is an attach file feature in the live chat option that players can use to attach a picture when lodging a complaint. 

Support rating

97/100 Quality customer support with a friendly team
  • All standard support options available
  • Support via phone
  • Live chat available to non-registered players
  • No call-back feature
  • Slow email response times

As strange as it may seem, the quality of a casino’s customer support can play a massive role in enjoying the best gambling experience. This is why I find Caesars online casino Ontario customer support pretty impressive in almost all aspects. 

Like every online betting site that claims to be the best, the casino operator offers all standard support means. The live chat support is likely one of the best, with a response time of less than a minute in most cases. And the fact that it is available 24/7 means that players can always get help quickly. 

In addition, the email support is not too bad, with queries being attended to within the same business day. Although I have to mention that I’m not a fan of waiting too long to get a response to an inquiry or complaint. But if you want to get your complaints passed in just one message, it is a option to consider. 

While many betting sites stop at live chat and email support, I’m pleased that Caesars offer telephone support. However, it would have been nicer if a toll-free line was available. Nevertheless, the available support methods and the casino’s comprehensive help section are superb.

Usability: User experience at its best

The user experience at Caesars casino online is nothing spectacular but is on par with other top Ontario betting sites. The site is properly sectioned, and the main menu is easy to find. Moreover, the registration and login process is straightforward with the Sign-Up and Login buttons at the top of the site. 

Caesars casino mobile screenshot

Usability facts

CategoryDetails
Mobile appNo
Mobile games availabilityFull suite
Ease of navigationSmooth but needs improvements
Game filtersNo
Search functionYes — for sports betting only
Loading speedFast
UX and UI ratingAverage
Other productsSports

Creating an account with the betting site takes less than 3 minutes, and only basic details are required. However, Caesars does not have advanced filtering or search features in its game lobby. The live chat is accessible from the site’s footer, and it’s not sticky as it is with casinos like Golden Nuggets. Instead, the live chat opens as a different tab on a browser.

Usability rating

90/100 All good, except some small hiccups
  • Easy to navigate
  • Clear section divisions
  • Quick registration
  • No search bar for casino games
  • Advanced filtering feature is missing

I’m a preacher of the importance of a good user experience. I believe any online platform should be properly designed and easy to navigate. Caesars Casino offers just that, which is pretty impressive. Right from the moment you enter the site, you can see links to the different sections, so you won’t have problems finding your way around.

Although there is no online casino app available, its mobile and desktop website design is pretty simple and elegant. No colour riots or heavy animations and images to put players off. And impressively, this is the same with the mobile casino design, which makes it even better. 

Another good feature about the user experience that I should add is the simple registration process. This is pretty good since I hate having to input a series of data just to have a betting account. With Caesars, the registration process takes only around 2 minutes. 

Nevertheless, some aspects of the UX need improvement. For instance, there is no casino search engine, and that’s where operators like SlotsMagic casino stand out a bit more. This means you have to check for games one after another to find your favourite titles. But apart from the few drawbacks, the user experience is pretty rock solid.

Expert verdict 

We have provided a comprehensive review of Caesars casino Ontario throughout this article. Several things make the betting site a good choice for Ontario players. First, it partners with top software providers like NetEnt and IGT and features a decent selection of games.

In addition, the gambling site accepts secure payment methods that make deposits and withdrawals easier. The platform is user-friendly and easy to navigate on desktop and mobile devices. You will also enjoy excellent customer support through live chat, email, and telephone options. 

However, Caesars Casino Ontario still needs to improve some aspects of its service. Presently, there is no downloadable Caesars Ontario casino App, and the number of games and payment methods are small. But besides these few drawbacks, it is a perfect online betting site worth checking out. Hope you enjoyed our Caesars Casino Ontario review, for similar overviews of other Canadian online casinos, check out our casino review hub

FAQs

Is Caesars online Casino Legal in Ontario?

Yes, it is. The betting site operates with a valid licence from the Alcohol and Gaming Commission of Ontario (AGCO). This makes it a legal gambling site in the Ontario province. And as one of the best operators owned by a reputable brand, Caesars Ontario online casino is required to adhere to the rules and regulations governing its licence. Thus, you can expect it to provide Ontario bettors with a great gambling experience. You can check the About Us section of the betting site for more information about its licensing. 

What Games Can I Play at Caesars Casino Ontario?

You can play a wide range of games at Caesars online casino Ontario. Caesars Casino partners with leading developers NetEnt and IGT to feature over 240 games. If you love Caesar casino online video slots, you will find plenty to choose from, such as classic and branded titles. In addition, there is a table game section in the lobby with variations of Caesars Casino online blackjack, roulette, and baccarat. You can also play a decent selection of video poker titles or check out the live dealer section with games hosted by friendly human dealers. 

How Can I Deposit and Withdraw Winnings at the Casino?

Caesars Casino accepts decent, safe banking methods to make it easy for players to perform transactions on its platform. For deposits, you can use options like credit and debit Cards (Mastercard and Visa), Paypal and Online Banking via Trustly. However, only two withdrawal options are currently available — PayPal and Online Banking via Trustly. Transactions at Caesars Casino are processed swiftly and free of charge. Nevertheless, the betting site is currently working on adding more banking options. 

How Do I Get In Touch With Caesars’ Customer Support?

If you need help at Caesars casino online betting site, there are several ways to reach the customer support team. The fastest method is live chat which is available 24/7 and has an average response time of 1 minute during off-peak periods. You can also contact the betting operator via email or call its support telephone line. Caesars also has a comprehensive Help/FAQ section on its platform where players and site visitors can find information about its services. 

Is Casino Gaming the Only Gambling Service at Caesars?

Not at all. Apart from featuring a decent selection of casino games for Ontario players to enjoy, the operator also has a sports betting section. Here, you can wager on different sports like soccer, basketball and tennis. Sports live betting is also available at the gambling site, and you can enjoy good odds and a wide range of markets. However, horse racing and esports are currently unavailable but may be added in the future. 

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