2023 Royal Panda casino Ontario review
Despite its recent arrival to Canada’s iGaming scene, Royal Panda casino Ontario is a reputable platform that showcases a beary impressive casino and jackpot offer.
Check out Time2play expert’s Royal Panda casino review of the assortment of games, software providers, payment methods, support channels, and other products and services.
Operator highlights
- Exclusive branded games
- Royal Panda loyalty club
- Good variety of live games
Pros and cons
- User-friendly website layout
- Diverse payment options
- Quick support response times
- Limited software provider availability
- No over-the-phone support
- No bingo or keno games
General ratings
How we rate?
Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.
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What is our Playscore?
The Playscore represents the average rating according to top critic sites for a given gambling operator.
Learn moreGeneral info
| Launch date | 04/04/2022 |
| Company behind | LeoVegas AB |
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Royal Panda casino Canada: game library
With a plethora of innovative casino games available at Royal Panda Canada casino, there is something for everyone. Online slots make up most of the games in the online casino lobby, and are from top developers like Microgaming, Pragmatic Play, Play’n GO, and NetEnt.
Moreover, this site offers players an array of games to choose from. These include table games such as roulette, baccarat and blackjack. Players can also find craps and poker titles. The game lobby is divided into different categories including popular, slots, new, table games, jackpots, jackpots, video poker and casino games.
Besides that, at Royal Panda online casino, you can enjoy other games including game shows, video poker and live games. There is also a search option you can use to find your desired games. So, no matter your game preference, the online casino has something for everyone.
Slots are the most common games available on the site. The selection includes 9 Masks of Fire, Money Train 2, Hyper Strike, and Invaders Megaways. Besides that, other top game titles available include Royal Panda Live Blackjack and Crazy Time Live.
Game facts
| Expert’s pick | Gates of Olympus |
| Slots total | 303 |
| Popular slot | Gonzo’s Quest |
| Jackpots | 1 |
| Top jackpot | 88 Fortunes |
| Table games total | 13 |
| Popular table game | Royal Panda Roulette |
| Live games total | 135 |
| Most streamed | MONOPOLY Big Baller |
In this Royal Panda online casino review, we came across 14 exciting exclusive games that are unique to the casino only. Some of these include game titles such as Exclusive Private Blackjack, Royal Panda Live Roulette, Monopoly Live, Exclusive Blackjack, and more.
Game types available
Games rating
- Innovative game library
- Large collection of slot games
- Limited table games
- No bingo or keno games
I found the number of games on the site to be very impressive, and I would say that the casino features some of the leading titles in its library, including the player-favourite 88 Fortunes jackpot slot. Besides that, while researching this Royal Panda review, I found that every week the online casino features the top game of the week, which you should look out for.
Moreover, at Royal Panda, you will find multiple table games for Ontario players. All the table games are popular and welcome both novice and experienced players, regardless of their budget. Besides that, the slots options complement the lack of bingo and keno games.
There is a dedicated game show section too, which includes Sweet Bonanza Candyland, Mega Wheel Live and Live Lucky games. Royal Panda’s live casino games are run by professional, skilled dealers with bubbly personalities, and the high-quality HD streams are reliable.
Again, the casino games are well-structured so that players can easily find the video slots, table and card games they’re looking for. Unfortunately, I didn’t spot any online keno games or scratch cards. I found the search option extremely helpful, as I was able to find my favourite game without having to scroll through all the different titles.
Another impressive feature is the live casino section. In fact, I had no issues accessing the different variations of roulette games, blackjack, baccarat, and video poker. However, although there are only 13 video pokers available, I was impressed with the 25 game shows, 27 baccarat, 35 blackjack, and 41 roulette options.
One aspect I think Royal Panda Casino can improve on is the provider search option. This option should be in the game lobby, allowing players to search for their desired games by their providers. Also, I could not search for games based on their RTP. That’s where operators like Coolbet stand out a bit more.
RTP is an important factor when choosing a game. So, I think it would be a nice feature if was present on the site. However, my Royal Panda Casino review verdict on the game selection is thumbs up. I can say that there’s plenty of content for Ontario players to explore especially if I include the Royal Panda sports section into the mix.
Royal Panda review: software providers
The type of software used by Ontario casinos matters when players decide whether or not to play with that casino. Royal Panda partners with more than 18 leading developers in the industry. Hence, you can access thousands of games that will make your wagering experience very rewarding and allow for easy royal panda withdrawal.
While some casino sites feature many game developers, Royal Panda hand-picked the best to help new Ontario players streamline their options. Since slots form a large part of their casino games, they are powered by top developers like Play’n GO, Microgaming, and NetEnt.
In addition, the live game developers are also the best in the industry. Developers like Pragmatic Play supply most games that you’ll find in the live casino section. In fact, this provider is known for its top-notch games. Therefore, you can rest easy knowing that the games will be fun and safe.
Unfortunately, there is no mobile casino app for this casino. However, the site is accessible directly from your mobile. Just type the site URL on your web browser and start wagering from the comfort of your home. The site is compatible with most mobile and tablet devices.
Software facts
| Most used | Microgaming |
| Total providers | 18+ |
| Live providers | 2 |
| Bespoke software | No |
| Download | No |
Aside from the providers mentioned above, you can also enjoy games from Relax Gaming and SG Digital. Is Royal Panda legit? Yes, it is. You can confirm it from the calibre of providers the operator partners with. All of which offer RNG-certified casino games.
The major game developers on the website include Microgaming, NetEnt, Play’n GO, Evolution and Pragmatic Play. While the latter focuses more on delivering high-quality live dealer casino games, the rest of the developers provide access to top-notch online slot games.
Available software
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Print Studios
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Fantasma
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4ThePlayer
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Barcrest
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Snowborn
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WMS
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Lightning Box
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Just For The Win
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Iron Dog Studio
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Hacksaw Gaming
Software rating
- 18+ developers
- Great game quality
- Huge selection of game variety
- Few top softwares missing
You may wonder why I score Royal Panda below 80 in the software category. Well, the answer is simple. I couldn’t find most top game developers on the site. Popular developers like Playtech, IGT, Quickspin, and Big Time Gaming are nowhere to be found.
However, seeing the likes of Microgaming, NetEnt, Play’n GO, Relax and Pragmatic Play assures me that Ontario players are guaranteed a great experience. During the time of writing this review, I could only count as many as 8 providers on the site. In contrast, the SlotsMagic online casino rocks 70+ software providers and just as many games, which means the diversity is a bit more widespread.
Though the lack of massive providers can be a disadvantage, players shouldn’t take it to heart. I have mentioned it in this review, but I’ll emphasize it again. The limited providers are a blessing in disguise. Why? Choosing from a wide collection of casino game developers can be confusing and overwhelming.
The limited number of developers has streamlined the option, making it easy for Ontario players to select a favourite developer and stick to their games. All in all, they can choose to play games from the top software providers in the gambling industry.
In this Royal Panda review, I conclude that Royal Panda ticks most of the boxes in the software category. The reason is that the casino only features developers known to design fantastic games. Even with the limited game provider options, Royal Panda casino Canada is a Yes for me.
Payment methods
Another criterion that makes a good Ontario casino is the type of casino payment methods available. Players should be able to deposit and withdraw their winnings without any hassle. Interestingly, Royal Panda Casino features Canada-friendly payment options, including iDebit, Interac, Visa, Mastercard, Zimpler and Bank Transfer.
Players from Ontario can make a deposit and withdraw with all the mentioned banking options except the Bank Transfer option, that’s only available for withdrawal. Furthermore, the minimum deposit is C$10, which is lower than other online casinos that capped theirs at C$20.
Royal Panda casino, like others, does not charge you for making deposits. But remember to check your payment provider, since they could charge you a small fee for transactions. Players from Ontario should also note that the casino only accepts payment in Canadian dollars. In addition, KYC verification is carried out for both deposits and withdrawals.
What’s great is that the casino processes all deposits instantly. On the other hand, withdrawals can take more time depending on the payment option you choose. Also, the casino does not charge its customers for withdrawals. Furthermore, the minimum amount one can withdraw is C$10.
Payment facts
| No. of payments | 6 |
| Top payment | iDebit |
| Minimum deposit | C$10 |
| Maximum deposit | C$15,000 |
| Minimum withdrawal | C$10 |
| Maximum withdrawal | C$100,000 |
| Average deposit time | Instant |
| Average withdrawal time | 72 hours + |
| Average deposit fees | No fees |
| Average withdrawal fees | No fees |
Making deposit and withdrawal requests is seamless. All you need to do is visit the cashier area and choose from the available banking options. Input your payment details and the amount you are willing to deposit to withdraw. After that, confirm the transaction by clicking the “Submit” button.
Deposits made via debits and credit cards might take a long time as the casino only credits your account when they receive an authorisation code from you. In addition to that, the casino doesn’t accept payments from a third-party name. Your account must bear your name.
Deposit methods
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Visa
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Mastercard
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Interac
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iDebit
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Neosurf
Withdrawal methods
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Visa
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Mastercard
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Interac
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iDebit
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Neosurf
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Bank Transfer
Payments rating
- Instant deposits
- Low minimum deposit amount
- Slow withdrawal times
I don’t have many complaints regarding the Royal Panda Casino payment methods. The deposit and withdrawal policy is transparent and easy to understand. However, it misses minor info like the transaction fees. So no, the casino does not charge you for using their service. But the payment provider you choose might charge you for your transaction. Sad, right?
Additionally, one aspect the casino could work on is increasing the number of payment options available. Although the banking options currently available are great, having more is only going to benefit the casino and the players, that’s where casinos like bet365 and bwin shine far brighter. One of the good parts is that the casino features some top Canadian payment options like Interac and iDebit — this makes transactions seamless for you.
I also find the KYC verification process impressive. Have you heard that word term before? Well. It’s a Know-Your-Customer verification process that top casinos like Royal Panda use to authenticate their customers. This is a security measure that ensures no one is impersonating you.
I also found that the company tries its utmost to make all withdrawals instant at its end with your payment gateway’s processing time the only delays you should expect.
However, I understand that cybercrime is rampant on the internet these days. So it’s understandable that the casino wants to take its time to confirm the authenticity of the request and individual. Another benefit is the low minimum deposits and withdrawal amount of CAD$10, making the site suitable for low-budget players.
Safety features: Proper security measures in place
Royal Panda is dedicated to providing Ontario players with a safe and exciting gaming environment. The casino is regulated and licensed locally under the jurisdiction of the Alcohol and Gaming Commission of Ontario. Additionally, it is licensed and regulated by the Malta Gaming Authority (MGA). With that, you can rest your mind when wagering for real money.
In addition to that, the casino partners with ConnexOntario to oversee responsible gambling at the site. That shows you the casino is interested in your safety — 100% safe and secure. ConnexOntario can also help Ontario players experiencing any form of gambling addiction.
Royal Panda Casino takes security and privacy very seriously. With the Secure Socket Layer encryption protocol, hackers will find it challenging to hijack accounts and compromise players’ confidential data. Moreover, the privacy policy is compliant with the Freedom of Information and Privacy Act.
Safety facts
| Auditing seals | eCOGRA |
| Responsible gaming seals | ConnexOntario, Gamblers Anonymous |
| SSL encryption | 256-bit |
| 2-step authentication | Available |
| Ever blacklisted? | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | LeoVegas AB |
| Personal loss limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
You can set different limits on your account to help monitor your bankroll. Players can set session limits, deposit limits, loss limits, and wagering limits. Additionally, you can take gambling breaks in two ways — definite lock (cool-off) and indefinite lock. However, ensure you withdraw all your winnings before setting the lock.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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LeoSafeplay
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ConnexOntario
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Gamblers Anonymous
Safety rating
- Licensed and regulated
- SSL encrypted
- Info on payout percentages missing
I must say kudos to the operator of Royal Panda casino in Canada, as they have touched all aspects of security. The operator ensures to hold a local license from the Alcohol and Gaming Commission of Ontario. It shows their level of dedication to players’ safety.
In addition to that, the casino has a detailed responsible gambling page encompassing answers to all issues related to safe gambling. I’m also impressed that the casino has provided a guide on how you can set limits on your casino account.
Another safety feature is the KYC verification methods. I know I discussed it earlier in the payment section, but I think I need to emphasize it more in this section. The KYC verification method requires you to submit copies of documents like a driver’s license, government-issued ID card, statement of account, and utility bill. This feature ensures that you are a legit bettor.
From our score rate, you can understand that Royal Panda casino Canada is going well in this category. When you check the privacy page, you’ll also be convinced that the casino conforms to all privacy laws in Ontario. Aside from that, several positive online reviews confirm that trustworthiness.
Mobile features: Excellent mobile gaming experience
Royal Panda Casino doesn’t have a mobile app that you can download on your device. So you won’t find any app on Google or Apple Store. However, Royal Panda have adapted their site to the OS requirement of both iOS and Android.
The operator designed the mobile casino version to be clean and smooth so that players can easily navigate through different site sections. Additionally, you won’t experience any issues when using the casino’s mobile version. Interestingly, about 98% of the games are available on mobile.
Furthermore, the mobile version is well-structured into various sections — just like the desktop platform. All site sections adjust to any mobile device, no matter the screen size. You’ll also find the hamburger icon at the top left side of the page.
In addition to the hamburger icon, the navigation bar contains the Sign-Up and Login button. You’ll find categories like Live Casino, Casino, and Sports below the navigation bar. Interestingly, the mobile version offers the same features as the desktop platform. You can make deposits, withdrawals, and wager on many games.
Mobile facts
| Native app | No |
| Mobile browser access | Google Chrome | Mozilla Firefox | Safari | Opera |
| Mobile games | 300+ |
| Top mobile game | 9 Masks of Fire |
| Live mobile games | 130+ |
| Mobile UX | Excellent |
There is a search option on the site that you can use to find whatever you’re looking for without stress. So if you have a game title in mind, just use the search option and save yourself the stress of exploring all the game libraries.
Play on these devices
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Android
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iOS
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Windows
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MacOS
Mobile rating
- Mobile-friendly
- Same features as on desktop
- No native app
- Site's performance can be improved
There’s no denying that players choose casino sites that are compatible with mobile devices. Fortunately, I find the Royal Panda casino mobile site impressive. Though the availability of a dedicated app would have been a plus, I didn’t see this as a great disadvantage.
In fact, the lack of a mobile app eliminates the stress of having to download and install the app on your device. So it allows players with a low storage or lesser OS requirement to access the site and enjoy seamless gambling.
I also find the search bar incredibly helpful — you can input the game title in the search button, and boom, the game is displayed in front of you. This makes it easy to explore the site and find your favourite games.
I don’t have issues with the site’s load performance, but I think they can improve on it. Like the desktop version, the mobile site also lacks the filter option. Aside from the search bar, you can’t filter the game by the provider. Moreover, I found some subtle differences in the number of games offered on the mobile and desktop version of the site.
On the desktop site, there were far more games offered than the mobile version, which is a bit disappointing, but is common among other, similar top casinos too, like the SpinGenie online casino. But, I didn’t experience any glitches while operating the mobile site. All in all, Royal Panda casino Canada receives an 85/100 in this category.
Royal Panda customer support
The customer support service at Royal Panda casino is impressive. You can contact the support service via the live chat option or email address. If it’s a pressing issue, we recommend you use the online chat — the response time is within 2 to 3 seconds. Fast, right? We know!
During our Royal Panda Casino review, we tested the support, and we only experienced an average of 2 to 3 seconds of queues. Players should note that responses to detailed queries can take a longer time. In fact, the support might need to contact the required authority to give you the best response.
We’re impressed that the support won’t leave you hanging for long. Notably, the support is available 24/7, so you can contact them at any time of the day. In addition, the casino has a help centre where you’ll find answers to questions that span different topics, including deposit, withdrawal, responsible gaming, live casino, and more.
However, the email option takes more time, usually around 24 hours. We recommend you check out the FAQ page first before contacting the support team. The downside is that the casino does not offer phone support, but the other options complement this shortcoming.
Support facts
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | N/A |
| On-page support | Help section |
Before speaking to an agent, you need to fill in your details. While this might seem tasking, we think it’s a way for the casino to identify players who are yet to register on the site. Also, keep in mind that time differences can affect the response time.
Support rating
- 24/7 professional support
- Quick response times
- No phone support
- Inefficient email support
Royal Panda Casino’s support team is friendly and fun to chat with. The support team is polite, and they will attend to your query without delay. That’s one of the reasons why I scored the Royal Panda well in this category.
During my chat with an agent, there was a time I asked a technical question, and the support team needed to get a solution from other departments. What impressed me the most was that they kept the chat open and occasionally apologized for keeping me on hold.
The queue times are also incredible because I didn’t have to wait long to get through to the support. Even when I asked questions on the FAQ page, the support still gave me a detailed explanation — other online casinos would have directed you to their FAQ page.
One of the downsides is that the casino doesn’t offer phone support, but this should be held with a pinch of salt. The live chat, email address, and help centre are enough to get you all the help you need if you have any issues.
Site usability
The site’s usability is superb. Registration is easy. In addition to that, the site’s design is clean, and the layout is on par — most of the site sections are at the top of the page. On the whole, the site is easy to navigate.
Usability facts
| Ease of navigation | Extremely easy |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.3 |
| Web UX | Good |
| Other products | Poker | Sports | e-Sports |
The sit loads quickly and is user-friendly, with large game icons. However, the site’s functionality does need some improvement by adding a filter so that players can search games by provider, payout, theme, and more. Overall, the site’s usability is excellent, though.
Usability rating
- Easy sign-up process
- Great search function
- No game filter
First and foremost, I would like to state that usability is subjective. So what player A finds easy, player B might find challenging. The Royal Panda casino functionality exceeds my expectation. The design is clean, and the graphics are appealing. I like the Panda that welcomes me to the homepage.
Also, I commend the site for its fast and easy registration process. In fact, it didn’t take much time to complete the registration. One of the things I noted that players need to confirm they’re in Ontario before they can access the site.
Among the downsides is the lack of a game filter. While the search option can fill in for this shortcoming, the game filter would have made it easier for players to sort the games using features like game providers, RTP, and theme.
Though there’s no filter, the casino does better than most Ontario casinos, although I still prefer platforms like PartyCasino’s casino site. At the bottom of the website’s homepage is a list of developers that partnered with the casino. Click on view all, and you can choose your games by clicking on each provider.
Royal Panda casino review: Expert verdict
In our review, we found Royal Panda Casino is one of the best online casinos, perfect for all players in Ontario. The site is reliable and trustworthy, so players are guaranteed 100% safe casino gaming, especially with strict regulation by the Ontario Ontario’s Alcohol and Gaming Commission.
The game library is one of the best in the market, with just over 750 games. All of which are supplied by globally popular developers like NetEnt, Pragmatic Play, Evolution Gaming, and Microgaming. Furthermore, the site is fully compatible across all mobile devices — iOS and Android. And you can access the Royal Panda sportsbook.
Customer support service is on par and is available via email and live chat. Additionally, the payment options are flexible and offer seamless transactions. The site design is appealing and user-friendly. With the search option, players can easily find their favourite games. However, it would be better if the operator includes a game filter feature.
FAQs
Can I trust Royal Panda casino?
Absolutely. Royal Panda Casino is a reliable and trustworthy gambling destination that caters to all Ontario players’ gambling needs. The site is regulated and licensed by Ontario’s Alcohol and Gaming Commission. In addition to that, the site partners with a top Canadian responsible gaming body, ConnexOntario, to oversee safe gambling. Again, the operator only partners with top-tier casino software companies like Evolution Gaming, NetEnt, and Microgaming. It assures Ontario players of high-quality online games.
Does Royal Panda have a mobile app?
No. Royal Panda Casino doesn’t have a dedicated mobile app. However, the operator provides a great mobile gambling experience by adapting its site to work perfectly on iOS and Android operating systems. Interestingly, all the casino games are available on mobile, giving you the chance to wager from anywhere worldwide. On the mobile site, players can also make deposits, and withdraw winnings. All you need is a seamless internet and up-to-date web browser.
Is Royal Panda available in Ontario?
Royal Panda’s Canadian website is only available to customers in Ontario. This means if you are in another part of Canada, unfortunately, you won’t be able to play. Players outside of Canada can access Royal Panda’s international websites in order to play according to the terms of their country of residence. In Ontario, players must be over 19 years of age and the casino will request identity verification before making any payouts.
Who owns Royal Panda casino?
Royal Panda was bought by LeoVegas, a Swedish company, in 2017. The company is listed on the Swedish stock market and has been in operation since 2011, and holds a licence from the Malta Gaming authority. In Ontario, however, the site comes under the jurisdiction of the Alcohol and Gaming Commission. So, the Royal Panda Casino is a completely safe online casino and operates legally in Ontario under strict regulation, making it a safe bet for gamers.
How can I reach Royal Panda support?
Royal Panda Casino provides access to two main support channels — live chat and email address. We recommend live chat if you need a quick and fast response to your query. However, if you have a detailed complaint or question, use the email option. Keep in mind that the support service can take up to 24 hours to give a response to your request. You can always check the help centre first before contacting an agent.
