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Playzee casino Ontario review for 2023

Checked byDasha Goncharova
playzee logo
86/100 Expert rating by Elena I.
Great user experience

Best casino in your area

Most trusted online casino

Thanks to an exceptional platform and an impressive game catalogue, Playzee casino Ontario is quickly establishing a great reputation, despite being a newcomer to the Canadian market.

Our Playzee casino review will examine all the advantages and disadvantages of playing at this up-and-coming star, based on expert analysis and ratings of games, software, mobile usability, exclusives, and more.

Please note that Playzee casino is in the process of exiting Ontario and, as of 31st March 2023, will no longer operate in the market. See the Editor’s note for more information.

Operator highlights

  • Over 1,000 excellent games
  • Zee Club loyalty rewards
  • Superb user experience

Pros and cons

  • Over 1,000 games
  • 24/7 support
  • Four secure payment options 
  • Few industry-leading providers
  • No telephone support
  • No mobile app

General ratings

86/100
Expert rating by Elena I.
90Games rating
90Software rating
85Payments rating
90Safety rating
75Mobile rating
75Support rating
95Usability rating

How we rate?

Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.

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83
Playscore based on 6 critics
90
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84
onlinegambling.ca logo
82
casinobonusca.com logo
80
online-casinos.ca logo
80
scams.info logo
80
captain gambling logo

What is our Playscore?

The Playscore represents the average rating according to top critic sites for a given gambling operator.

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General info

Launch date 06/09/2022
Company behind White Hat Gaming Ltd

Best alternatives to Playzee casino

Great instant-play platform
Trustworthy casino brand
Best gamified casino experience
Playzee casino mobile screenshot

Editor's note

Playzee casino will no longer operate in Ontario, effective from 31.03.2023.

This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change or removal.

Playzee online casino games 

Let’s start our review of Playzee casino Canada by looking at the games available on the operator’s site. Which online slot games are available? Is there a live casino? And which table games can you play? 

The key headline is that Playzee casino in Ontario has over 1000 casino games in its library. Over 120 different software developers provide these games — you’ll find more about them in our section on the software at Playzee casino. 

The extensive online slot library contains a range of popular titles and various game types. These include Megaways, Slingo and Jackpot slots. There’s also a good choice of “Other” games, including scratchcards, bingo and keno. 

For fans of table and live casino games, there are many well-known games to choose from. These include numerous variants of blackjack, roulette, baccarat and poker. In addition, the live dealer games include an array of game show-style titles, such as Power Up Roulette and Mega Wheel.

Expert’s pickThunderstruck II
Slots total1,000+
Popular slotMega Moolah
Jackpots total50+
Top jackpotMajor Millions
Table games total40+
Popular table gameClassic Blackjack
Live games totalN/A
Most streamedAndar Bahar

One key fact we need to mention in our Playzee review is that all of the games in the casino library (apart from the Live Dealer titles) can be played as demos. If you select the ‘Play for Fun’ option when you highlight a game icon, you’ll be able to try out the games without having to place a real money stake.

Game types available

Games rating

90/100 Full of quality games
  • Over 1,000 titles
  • Playzee exclusives
  • Extensive live and table section
  • Some categories lack options

First things first, this is a hugely impressive online casino library. Being able to choose from over 1000 different games makes for a fun and exciting casino experience. 

In terms of the specific areas of this new Canadian online casino, I was especially taken by the online slot section. This contained all of the most popular slots in Canada, plus an excellent selection of new and quirky other games. 

And if you prefer to try your hand at specific online slot types, you can find a superb range of Slingo and Megaways games. At the same time, the Jackpot slot offering is superior to what you will find at many other casinos, such as Bally Bet casino in Canada. 

Unlike other sites like Royal Vegas, Playzee offers a special live dealer games section. Whether you like casino hold’em poker, live blackjack or any other popular live casino game, there’s an excellent chance that Playzee casino Canada will have your back. 

Because most of the live dealer games at Playzee are provided by Pragmatic Play and Ezugi, you can be sure of a professional and high-quality live casino experience. 

If you prefer a more laid-back approach to playing casino games, the table games at Playzee casino are well worth checking out. Almost all of the games offered in the live casino can also be played as first-person table games. 

In conclusion, I loved playing the casino games at Playzee casino. The operator ticks the box in terms of both quality and quantity. We recommend that you head to their library and check out what is on offer. 

Software providers at Playzee casino Canada

As we mentioned in the previous section of our guide, the games at Playzee casino are provided by around 120 casino online software providers. This means you will find the vast majority of the most famous names in the industry at Playzee.

The big hitters in the software development industry, such as Microgaming and Pragmatic Play, are responsible for many online slots at Playzee casino. However, Playzee’s library of NetEnt and Evolution games is not available to Ontario players. 

Instead, you will also find many games by smaller and less well-known developers. Names like 4ThePlayer, Bla Bla Studios and Electric Elephant may not be household names, but they all add to the diversity of online games at Playzee. 

The live dealer games for Ontario players are almost exclusively provided by the widely renowned Pragmatic Play and Ezugi. This means you will find many well-known game types and more unusual Asian-themed game titles like Andar Bahar. 

Software facts

Most usedMicrogaming
Total providers120
Live providers2
Bespoke softwareYes
DownloadNo

If you have a favourite software developer, then you can locate them via the dropdown search box on Playzee casino’s main game page. This dropdown contains the full list of Playzee casino software developers listed alphabetically.

While the above list contains many of the top software developers you will find in the Playzee casino library, many more choices are available. 

Available software

  • relax gaming logo
    Relax Gaming
  • merkur gaming logo
    Merkur Gaming
  • iron dog studio logo
    Iron Dog Studio
  • 4ThePlayer
  • ezugi smart move logo
    Ezugi
  • electric elephant logo
    Electric Elephant
  • nyx gaming group logo
    NYX Gaming Group

Software rating

90/100 Comprehensive range of software developers
  • 120 different game providers
  • Games are searchable by developer
  • Top-quality software providers
  • Evolution and NetEnt not available

Once again, I was extremely impressed by Playzee. Not only do they have a huge amount of software developers providing their games, but the quality of the developers is extremely high. This is in marked contrast to sites like Nitro online casino that only offer games from two providers. 

Knowing that names such as Microgaming, Pragmatic Play and Play’n GO are responsible for many of the titles at Playzee automatically means you can be assured of an excellent gaming experience. 

In addition, I was pleased to see that the live casino was powered by Pragmatic Play and Ezugi. They are two of the leading names in the online live casino industry and always provide a superb live dealer experience. But I was disappointed that, unlike PlayOJO casino, Playzee’s Evolution games are unavailable in Ontario. 

Nevertheless, I absolutely loved the fact you could search for games based on who provided them. I like trying out new developers, so I enjoyed checking out games by some of the newer names in the industry. 

In conclusion, Playzee casino delivers when it comes to software. You will struggle to find a larger collection of software developers. Moreover, all of the developers are high quality, meaning that the games at Playzee are completely reliable and fantastic fun to play.

Payment methods 

When playing at casinos, you need to have a range of suitable casino payment options available to you. This section of our guide will look at how Playzee stacks up in this area. 

At the time of writing, there are six different deposit and withdrawal options available to you at Playzee casino. You can access these options via the cashier page on the Playzee website. 

The six payment options currently available to players in Ontario are: Visa voucher, MasterCard, Visa, Maestro, Interac and Interac e-Transfer. Deposits are processed instantly, whilst withdrawals take between one and three business days to be processed. 

All of these options have a minimum deposit and withdrawal amount of $20. None of the methods have any transaction fees attached to them from the casino’s side, but there may be fees from the provider’s side. 

Payment facts

No. of payments4
Top paymentInterac
Minimum depositC$20
Maximum depositN/A
Minimum withdrawalC$20
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal time48 – 72 hours
Average deposit feesNo fees
Average withdrawal feesNo fees

It is worth mentioning that whilst the list of payment methods and associated costs is correct at the time of writing, this is constantly subject to alteration. 

As is the case with most casino sites in Ontario, you will be asked to make your withdrawal via the same method by which you made your deposit. 

Deposit methods

Withdrawal methods

Payments rating

85/100 Acceptable, but limited range of options
  • No transaction fees
  • Fast withdrawals
  • Excellent cashier section
  • No cryptocurrency options
  • InstaDebit not accepted

Simplicity is the key to a strong payment offering. You don’t want to spend ages sorting out your deposits and withdrawals, so I was pleased to find that Playzee provided smooth and hassle-free payment methods. 

While you will find some casinos like Casumo offering a few more choices, the six payment options offered by Playzee include Interac, which is probably the most popular payment method for players in Canada. 

One minor issue I found was the lack of a cryptocurrency option at Playzee. More and more online players are choosing to fund their casino play with crypto, so hopefully, this will be introduced in the future. 

A big positive for Playzee casino is that the cashier section of the operator’s website is intuitive and excellently presented. Requesting payments takes no longer than a few seconds, whilst processing times compare favourably with many other casinos in Ontario. This is in stark contrast to sites like Captain Cooks Casino, where you have to contact customer services to request a payout. 

Yet again, this is an area in which Playzee casino excels. The payment options are all fast, seamless and hassle-free. Best of all, you do not need to worry about any annoying transaction fees from the casino’s side, though you will need to check that your payment provider doesn’t charge a fee. 

Security features

Online security is a fundamental consideration you need to consider when deciding whether to join an online casino. In short, only join online casinos that are 100% fair, secure and trustworthy. 

Playzee casino is part of the White Hat Gaming group, also known as TWHG Inc. Regulatory bodies fully license the operator in Malta, the United Kingdom and Sweden. In Ontario, the operator has received a full online gaming license from the Alcohol and Gaming Commission of Ontario (AGCO). 

In addition, both the Playzee casino website and mobile app have 256-bit SSL encryption. The site is also approved by eCOGRA, meaning it is regularly checked for fairness and security. 

Safety facts

Auditing sealseCOGRA
Responsible gaming sealsConnexOntario
SSL encryption128-bit
2-step authenticationAvailable
Ever blacklisted?No
LicencesThe Alcohol and Gaming Commission of Ontario
Company behindWhite Hat Gaming Ltd
Personal loss limitsAvailable
Self-exclusionAvailable
Cooling-off periodAvailable

To help you stay secure online, Playzee casino has a number of safer gambling tools. These tools allow you to set limits on the amount of time and money you spend on the site.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario

Safety rating

90/100 Fully licensed and audited site
  • No security concerns
  • Various responsible gambling tools
  • Experienced parent company
  • No wagering or loss limits

The key thing to know in this area is that Playzee casino is fully legitimate and trustworthy. All of the required safety features are present and correct on the website, just like other TWHG sites such as Casigo and Casimba. 

I was also pleased to see a full range of safer gambling tools provided by the operator. This means players can take measures that will help them stay safe online. I can highly recommend that you take advantage of these tools when you sign up with Playzee.

The most pleasing aspect of Playzee casino was that I could not find any real faults with their safety provision. It is clear that the operator takes the issue of online security very seriously. 

This is an area where Playzee casino performs very highly, just like other internationally renowned sites like LeoVegas casino. This means you can play at the site fully, knowing that your personal and financial data are secure. 

Mobile features 

More casino players than ever are choosing to play their favourite games online. Mobile gaming offers a fast and convenient way of placing wagers wherever you have a working internet connection. 

The mobile gaming provision at Playzee casino consists of their fully mobile-compatible website. This has been optimized so that players can have the full Playzee experience on their tablet or mobile device. 

This mobile-optimized version of the Playzee online casino is available on both Apple and Android devices. All you need to do is access the site via the mobile browser on your device. 

Currently, Playzee casino does not have a mobile app, so their mobile-optimized website is the only option for playing via your mobile device. If this situation changes in the future, we will update our guide accordingly. 

Mobile facts

Native appNo
Mobile browser accessGoogle chrome | mozilla firefox | safari | opera
Mobile gamesN/A
Top mobile game3D Blackjack
Live mobile games50+
Moble UxExcellent

It is important to note that all of the online security features covered in our section on safety are also applicable to the mobile version of Playzee casino online. 

Play on these devices

  • Android
  • iOS
  • Windows
  • MacOS
  • Linux

Mobile rating

75/100 Mobile-optimized site, but no app
  • Mobile-compatible website
  • Great mobile user interface
  • Available on iOS and Android devices
  • No casino apps

First, let’s get the bad news out of the way: the lack of a Playzee casino app was a bit of a disappointment. It puts the operator behind a number of competitors, such as PointsBet, when it comes to mobile gaming. 

On the plus side, the website’s mobile version successfully replicates the desktop site. All of the key features are present and correct, plus you have the same superb range of games to choose from. 

I struggled to find any problems in using the mobile site. Pages loaded quickly, and everything was optimized for clarity and navigation, whilst the same support options found on the desktop site were available for mobile users. 

I was also pleased to see that Playzee had optimized its site for Apple and Android users. Many online users have multiple devices (for example, an iPad plus an Android phone), so playing on either operating system is a big bonus. For sites like CanPlay Casino, players have to download separate apps for Android or Apple devices. 

In conclusion, the lack of a mobile app means that Playzee casino cannot receive stellar marks in this area. However, the mobile site is extremely good and will prove to be satisfactory for the majority of players.

Customer support

Everybody encounters problems when gambling online. No matter how experienced a player you are, you will occasionally encounter an issue requiring assistance. The best online casinos provide a range of customer service options to help you resolve these problems. 

At Playzee online casino, you have two support options: Live chat and email. Live chat is the fastest option, as the service is available 24 hours a day, seven days a week. 

You can access the live chat function via the speech bubble icon found in the bottom right-hand corner of the operator’s website. Then you fill in your contact information, and you will be put in touch with an operator. 

Alternatively, if you choose to use the email support option ([email protected]), you will usually receive a reply promptly, as this service is also open 24 hours a day.

Support facts

Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberN/A
On-page supportFAQs

The Playzee casino website for players in Ontario lacks a useful help section that is available on the international site. Instead, the Help and Contact tab in the main menu and the question mark in the top right-hand corner of the website takes players to a page with just the contact options. 

Support rating

75/100 24/7 live chat and email support
  • Instant replies via live chat
  • Professional and experienced reps
  • No in-depth help section
  • No telephone support

The support options at Playzee casino compare favourably with many other operators in the market. I was especially impressed with the fact that live chat is available 24/7. 

Similarly, the email service is available throughout the day and is also great to see. This is an excellent option for players who want swift replies to queries but cannot commit to a live chat session. 

However, I was disappointed to find that the extensive Help section on the Playzee casino international site was not available in Ontario. This is a major omission. Many other international sites, like Bet365, include an extensive FAQ section for Ontario players. In most cases, this section will prevent you from needing to contact customer service at all, so Playzee has missed a trick here. 

Similarly, the lack of telephone support is disappointing, although this is on par with most other sites, including international sites like 888Casino. One of the few exceptions is the Canadian-registered site NorthStar Bets. However, should you encounter a problem at Playzee, you should have no problem in resolving it. 

Usability

When you use an online casino, you want to be able to sign up without any problems, play games easily and find the options you require quickly. Let’s look at how Playzee casino stacks up in this regard. 

Firstly, signing up with Playzee is very easy. You just need to fill in a few personal details and provide a copy of your identification, and your account should be open in no time. 

Finding games is also extremely straightforward. The main casino page has a search box at the top where you can type in the game name you require. You can also look through titles based on their game type and/or developer. 

Usability facts

Ease of navigationVery user-friendly
Game filtersYes
Search functionYes
Loading speed0.3
Web UXGood
Other productsPoker | bingo

If you wish to access the support options on the site or look at your account information, you can do this via the dropdown menu at the top of the page. 

Usability rating

95/100 Clean, uncluttered website
  • Simple site navigation
  • Multiple filtering options
  • Easy sign-up process
  • Doesn’t offer game information

I had a great time checking out the Playzee casino site. The sign-up process was easy but a little more detailed than that of sites like Golden Tiger. I also liked that I could set deposit and loss limits at the get-go. 

Finding my favourite games was a straightforward process thanks to the search box on the home page, and I also enjoyed checking out the game categories, such as Megaways and Jackpot games, but I was disappointed not to find one of my favourites – Mega Fortune. 

Accessing your account information and support functions was also simple. Essentially, everything you require can be located within one or two clicks from the Playzee casino home page. I also liked the Zeegmund gamification features, which added a fun element similar to that provided by the airport theme of Gate777 casino. 

To conclude, the usability at Playzee casino is amongst the very best you will find. It goes a long way toward making for a smooth and enjoyable casino experience.

Expert verdict

According to our casino online review list, this is one of the best casinos you will find in Ontario. Everything, from the game quality to the customer service and operator website, is of the highest quality.

If we had to pick out one single part of Playzee that especially impressed us, it would have to be the incredible quantity and quality of the online Playzee casino games. 

In conclusion, we can highly recommend that you sign up with Playzee casino and discover for yourself why the operator is so popular with Canadian players. We guarantee you will not be disappointed.

FAQs

Is Playzee casino legit?

Yes, it is. Thanks to a full online gaming license from the Alcohol and Gaming Commission of Ontario (AGCO), Playzee casino offers its players a safe gaming environment. With such a reputable gaming license, the casino must comply with stringent gaming regulations offering financial and personal data protection. Apart from that, the casino is also approved by eCOGRA, meaning all games are fair and random.  

What are the best games at Playzee casino?

That depends upon your personal preferences. Canadian players have over 1,000 games to choose from at Playzee casino, including over 50 jackpot slots, live casino tables, classic table games and a variety of other enticing choices. We highly recommend that you take the time to tour the site and identify which Playzee casino games most appeal to you. 

Is sports betting available at Playzee?

No. Whilst many casino sites in Ontario also offer the ability to bet on your favourite sports, this is not currently the case at Playzee casino. Should this situation change in the future, we will update our Playzee casino review with full details. In the meantime, you can check out our other online casino guides to discover which operators allow you to place sports bets.

Does Playzee have a VIP program?

Yes. The VIP program at Playzee is known as the Zee Club. It operates on a loyalty points basis, and as you accrue these loyalty points, you can qualify for a range of offers. These offers include prize draws and free spins. If you reach the program’s top tier, Zee Secret Society, you can qualify for faster withdrawals and VIP customer support. 

Are PayPal deposits available at Playzee?

No. Although PayPal is a popular deposit option favoured by many Canadian players at a casino, unfortunately, PayPal deposits are not currently permitted at Playzee. However, the casino does offer six different payment methods, including Visa, Interac and MasterCard. This means that almost every online casino player in Ontario will be able to find a suitable option at Playzee. 

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