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BetMGM casino Ontario review: reliable operator

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Checked byJovana Gjorgievska,Dasha Goncharova
19+. Gambling can be addictive. Visit Connexontario.ca or call 1-866-531-2600. Play responsibly.
90/100 Expert Rating by Elena I.
Excellent games library

Venturing beyond its US borders, one of the premier online casinos, BetMGM casino, has now opened its virtual doors to players in Canada’s Land of Lakes.

We cover everything you need to know in our transparent BetMGM casino review, from live casino games and support to security features and responsible gambling initiatives.

Pros and cons

  • Exclusive MGM-branded games
  • iOS/Android native app
  • Over 2,000 casino games
  • Limited filtering options
  • Few payment options
  • Few video poker games

General ratings

90 / 100 Expert Rating by Elena I
95Games rating
90Software rating
85Payments rating
95Safety rating
85Mobile rating
90Support rating
90Usability rating
How we rate?
85% Playscore based on 4 critics

General info

Launch date 2022
Company behind MGM Resorts International

Editor's note

This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Games library at BetMGM casino

BetMGM casino offers over 2,000 top online casino games, comprising slot machines, table games, video poker games, a live casino and some exclusive games. They have an in-house network of progressive jackpot slots that reach six-digit figures.

This operator hosts games from some of the biggest and best providers in the industry. You can find games from NetEnt, Microgaming, and Red Tiger Gaming.

BetMGM’s online casino in Ontario presents an amazing array of table games featuring numerous blackjack, poker, roulette, and baccarat variations. Moreover, live table games are also available, with real dealers and other players to interact. 

BetMGM online casino has exclusive games like MGM Grand Millions and more widely available progressive jackpot games like NetEnt’s Divine Fortune. Noticeably, it is missing any Microgaming jackpots like the player-favourite Mega Moolah.

Game facts

CategoryDetails
Expert’s pickBig Bass Amazon Xtreme
Slots1,900+
Popular slotTiger Lord Imperial 88
Jackpots146
Top jackpotMiracle Mega Magma
Table games98
Popular table gamePremium Blackjack Pro
Live games104
Most streamedBlackjack Lobby
Average RTP96%
Demo-play availabilityYes

As you can see, this site has a substantial selection of games. It does match up to the best operators for game selection, such as PlayOJO casino, which has nearly 2,000 games. It also holds its own against most operators with under 1,000 games. For example, the worldwide popular casino bet365 only has around 180 games. 

Game types available

Games rating

95/100 Vast selection of casino games, including a range of progressive jackpots
  • 2,000+ casino games
  • Various BetMGM exclusive games
  • 100+ progressive jackpots
  • Few video poker titles

While the extensive game selection is undoubtedly advantageous, the allure of exclusive progressive jackpots at BetMGM’s Ontario online casino is exceptional.

BetMGM’s Ontario platform presents over 2,000 casino games, including 100+ exclusive progressive jackpots like the lucrative Bison Fury, offering substantial winning opportunities.

In exploring BetMGM’s online casino, I uncovered a trove of exclusive games, including the impressive MGM Grand Millions, BetMGM Gold, and other well-known progressive jackpot titles like NetEnt’s Divine Fortune.

However, it’s worth noting the absence of Microgaming’s renowned jackpots, such as the beloved Mega Moolah, a favourite among many players.

While the casino offers diverse games, I hope to see an expanded selection of video poker titles to enhance the gaming experience.

Software providers at BetMGM online casino

BetMGM casino in Ontario has received high-quality online games from providers not often represented at other Ontario casinos. For example, Playtech is rarely seen on other sites but is well-represented here, with over 200 titles available at BetMGM casino.

The live casino has plenty of interesting games to play. Not only does Evolution supply games, but Playtech also has some live game titles. The usual games are present, but there are some less common ones. For example, all the Lightning series (live blackjack, live roulette, dice, live baccarat), Dream Catcher, Super Sic Bo, and Cash or Crash. 

Software facts

CategoryDetails
Most popular slot softwarePlaytech
Number of software providers16
Live providers3
Most popular live softwareEvolution
Bespoke softwareYes
Download required?Yes

A third-party auditor tests all games released by BetMGM software providers before being released to players. This ensures that all games are safe and fair to play. As only certified providers supply the games, their RNG (random number generator) per game is tested and approved.

Available software

Software rating

90/100 Diverse gaming experience with top software providers
  • 15+ software providers
  • Three live game providers
  • Modern and classic software blend
  • Missing some industry leaders

BetMGM offers a perfect blend of modern and classic software in its extensive games library.

However, it’s worth noting that the casino is missing some significant names, including Yggdrasil Gaming and Big Time Gaming. Despite this, the casino provides a diverse gaming experience with a wide range of titles from various renowned providers.

Having looked around the games on this site, I can confidently say that BetMGM casino offers a satisfactory gaming experience with the 15+ variety of top-quality software providers.

If you’re looking for the excitement of a land-based casino, then the live casino section is the place to be. Evolution, Playtech, and Pragmatic Play combine the best live casino gaming selection the online gambling industry offers. If live dealer games are your thing, BetMGM is a great choice.

Payment methods

BetMGM casino offers its players a wide range of safe and secure deposit casino payment methods. There are fewer withdrawal options than bet365, which has more than nine options, but the available ones are some of the most commonly used methods in the online gambling industry. 

While the mentioned deposit methods are generally secure, some banks may not facilitate gambling transactions, even from licensed Canadian sites. Interac serves as a viable alternative if your bank doesn’t accept Visa or Mastercard for online gambling.

Withdrawal times vary, with debit and credit cards having the longest processing times due to banking procedures. Interac and Apple Pay typically take one to two business days, while PayPal stands out as the fastest withdrawal option at BetMGM casino, processing in under 24 hours. However, it must be noted that PayPal may incur higher processing fees.

Payment facts

CategoryDetails
Number of payment methods6
Top paymentPayPal
Minimum depositC$10
Maximum depositN/A
Minimum withdrawalC$20
Maximum withdrawalC$5,000
Average deposit timeInstant
Average withdrawal time24–48 hours
Deposit feesNo fees
Withdrawal feesNo fees

Like most online casinos and sportsbooks, the minimum deposit is C$10. The minimum withdrawal amount is C$20, and the maximum is C$5,000 per transaction. The maximum and minimum limits for deposits and withdrawals depend on your payment method. 

Players must complete the BetMGM casino online registration process to make any deposits or withdrawals on the site. A photo of proof of residency, such as a passport or residency card, must be uploaded to the site. Once approved, the player can complete the registration process and input payment details. 

Payments rating

85/100 Efficient and secure payouts but require more payment methods
  • Secure banking methods
  • 24–48 hours withdrawals
  • E-wallet payment option available
  • Few payment options

BetMGM casino provides swift and secure payment options like PayPal, Interac, Apple Pay, and credit cards, ensuring convenience for users.

While exploring BetMGM casino, I noticed they understand the importance of efficient transactions by incorporating an e-wallet option like PayPal.

This choice is the fastest for withdrawals, providing a quick turnaround for players eager to access their winnings. With an average withdrawal time of 24–48 hours, BetMGM ensures that players experience a swift and secure withdrawal process.

However, BetMGM casino could benefit from expanding its range of payment options. While they currently offer well-known methods such as PayPal, Interac, Apple Pay, and credit cards, the absence of popular choices like ecoPayz, eCheck, and Instadebit might limit the flexibility for certain Canadian players.

A broader selection of payment options would undoubtedly contribute to a more inclusive and convenient banking experience for the diverse player community at BetMGM.

Safety features

BetMGM casino is licensed by the Alcohol and Gaming Commission of Ontario (AGCO), ensuring its legitimacy. The site employs eCOGRA-regulated game providers for fair play and 256-bit SSL encryption for secure financial transactions.

All responsible online casinos will offer features to help players regulate their spending. The main features are personal loss and playing time limits, self-exclusion, and a cooling-off period. These are essential tools players can use to help them to take a step away from gambling. BetMGM online casino offers these features as well as a comprehensive help section. 

Safety facts

CategoryDetails
Auditing sealseCOGRA
Responsible gamblingConnexOntario
SSL encryption256-bit
Two-factor authenticationYes
Ever blacklisted?No
LicencesAGCO
Company behindMGM Resorts International
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

BetMGM is a globally trusted and recognized casino brand, especially distinguished as a major casino in the United States.

With a strong commitment to providing a secure gaming environment and operating under the regulation of AGCO, BetMGM stands as a reputable choice. As a prominent brand, the casino prioritizes maintaining its positive image, ensuring players’ trust and satisfaction.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • gamesense logo
    Gamesense
  • ConnexOntario

Safety rating

95/100 Excellent security and responsible gambling tools
  • Established parent company
  • Excellent responsible gambling section
  • Two-factor authentication feature
  • Difficult to find RTP data

This casino’s foundation notably strengthens BetMGM’s robust safety measures as an extension of the well-established US site.

Benefiting from the experience of its parent companies, the casino navigates safety challenges adeptly, evident in the seamless acquisition of its AGCO licence for the Ontario branch.

The responsible gaming section provides comprehensive assistance for Canadian players, addressing problem gambling identification and preventive measures. BetMGM’s AGCO licence ensures regular audits, affirming fair play and securing player funds.

Despite its commendable safety features, the casino’s commitment to transparency could be enhanced, as finding RTP data on the site proves challenging. On a positive note, implementing two-factor authentication adds an extra layer of security, contributing to a trustworthy gaming environment.

Customer support at BetMGM casino Canada

Responsive customer support is crucial for an optimal gambling experience on the BetMGM online casino. The customer service department can assist if users encounter technical issues or have questions.

Before reaching out, players can consult the FAQ section for answers to commonly asked questions. Ontario residents can contact customer support through email, live chat, or phone if further assistance is needed.

The 24/7 live chat support ensures quick responses to inquiries, while phone contact is also available for urgent matters. For non-urgent concerns, players can use the online web form to email the customer support team, receiving a prompt reply during business hours.

Support facts

CategoryDetails
Customer support availability 24/7
Live chatYes
Email[email protected] and Webform
Contact number+1 343-488-5355
On page supportFAQs and help section

The ‘help’ section is very detailed. The player is taken through a series of questions that aim to answer any queries without contacting customer support. The answers are easy to understand and cover the most common questions. 

Support rating

90/100 Responsive support, but live chat can be a bit annoying
  • 24/7 live chat
  • Knowledgeable agents
  • Detailed and categorized FAQs
  • Chat gated by automated FAQs

When I engaged with their live chat team, I was impressed by their quick and helpful responses. They efficiently addressed my questions and took the time to provide thorough explanations.

The structured and well-thought-out ‘help’ section covers geolocation, withdrawals, account access, inability to play, sports rules, and more, making it easy to find answers swiftly.

A notable feature is including a live phone line, setting BetMGM apart from other casino operators. While the Help section and live chat are effective channels, BetMGM recognizes the value of direct communication in certain situations.

This provision accommodates players who find it more comfortable to address concerns over the phone, allowing for easier expression of their issues. It’s worth noting that the live chat initially involves a chatbot with FAQs responses before connecting you to a real support agent.

Usability and mobile features

BetMGM online casino boasts an intuitive interface, providing easy navigation on both desktop and mobile platforms. The black and yellow colour scheme, coupled with a simple design, enhances the gaming experience.

The mobile app, available for iOS and Android, offers seamless access to the casino, sportsbook, and poker, ensuring unrestricted gaming on the go.

While the web app provides an alternative for browser access, the app, regulated by Ontario authorities, delivers features like live dealer games, live betting, customer support, and transactions. Its intuitive design facilitates smooth navigation, with categorized games for quick access.

BetMGM casino mobile screenshot

Usability facts

CategoryDetails
Mobile appYes
Mobile games availability2,000+ games
Ease of navigation Highly intuitive site
Game filtersYes
Search functionYes
Loading speed0.9
UX and UI ratingGreat
Other productsSports | eSports

Users can use the search bar or locate casino games using various filters. These include the newest, featured, and the most popular games. However, no filter allows players to search for a casino game by software provider. 

Usability rating

90/100 Excellent user-friendly interface and mobile app experience
  • Native mobile casino app
  • Search bar available
  • Extensive mobile game selection
  • No game provider filter

During our review, BetMGM casino excels in providing an easy-to-use interface, ensuring an enjoyable gaming experience. The site’s modern and distinctive branding and well-organized layout provide seamless navigation.

The search bar aids players in quickly locating their preferred casino games, while the featured games section offers valuable suggestions for those undecided on what to play.

For mobile users, BetMGM offers a native casino app for download on the App Store and Google Play. The app mirrors the desktop site’s user-friendly design, making it convenient for players on the go.

Including a search bar on the app further enhances accessibility, allowing users to find specific games efficiently.

Notably, the app provides access to an extensive array of mobile games, ensuring players can enjoy their favourite titles wherever they are. However, a potential improvement could involve the addition of a game provider filter for enhanced convenience.

Expert verdict

In my expert opinion, BetMGM casino in Ontario stands out as a reliable and secure online gambling platform. With a licence from Ontario’s AGCO and advanced security measures, including 256-bit SSL encryption, the site prioritizes player safety.

Offering over 2,000 casino games, BetMGM provides diverse entertainment choices. The casino features top-notch games from industry-leading providers like Microgaming, NetEnt, and Pragmatic Play, ensuring a high-quality gaming experience.

Since its April 2022 launch, BetMGM has successfully established itself in the Ontario market, leveraging its US experience to offer a compelling selection of online casino games for Canadian players.

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