BetMGM casino Ontario review: reliable operator
One of the top US online casinos has made it across the northern border – BetMGM casino Ontario is finally available to players in Canada’s Land o’ Lakes.
We’re covering everything you need to know in our transparent BetMGM casino review, from live casino games and support to security features and responsible gambling initiatives.
Operator highlights
- Deposits via gift card
- Reputable industry software providers
- Poker tournaments
Pros and cons
- Exclusive MGM-branded games
- Clean and easy-to-use app
- Fast and responsive website
- Limited filtering options
- Few withdrawal options
- Glitchy poker app
General ratings
How we rate?
Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.
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What is our Playscore?
The Playscore represents the average rating according to top critic sites for a given gambling operator.
Learn moreGeneral info
| Launch date | 04/04/2022 |
| Company behind | MGM Resorts International |
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Games: 1500+ slot games and BetMGM live casino tables
BetMGM casino offers over 2400 top online casino games, comprising slot machines, table games, video poker games, a live casino and some exclusive games. They have an in-house network of progressive jackpot slots that reach six-digit figures. The BetMGM casino app gives you access to all the games. The app runs smoothly on your mobile, so you can play whenever you want.
The vast majority of BetMGM’s casino games are online slot games, including popular titles like the 88 Fortunes slot and the exclusive Bison Fury: The Stampede. This online casino hosts games from some of the biggest and best providers in the industry. You can find games from NetEnt, Microgaming, and Red Tiger, among others – more on this in the section below. BetMGM casino Ontario supplies a wide selection of top-quality games by using well-recognised and regulated providers.
The BetMGM online casino in Ontario offers an amazing selection of slot machines, and their table game range is equally impressive. They have numerous variants of blackjack, poker, roulette, and baccarat. Moreover, live table games are also available, with real dealers and other players to interact.
When looking at this casino, we can’t forget the exclusive progressive jackpot slot games. Progressive jackpot games have prizes that increase every time someone plays but doesn’t win. The pool is drawn from several online casinos that offer the progressive jackpot.
BetMGM online casino has exclusive games like MGM Grand Millions and also more widely available progressive jackpot games like NetEnt’s Divine Fortune. Noticeably, it is missing any Microgaming jackpots like the player-favourite Mega Moolah.
Game facts
| Expert’s pick | Big Bass Amazon Xtreme |
| Slots total | 1,982 |
| Popular slot | Tiger Lord Imperial 88 |
| Jackpots total | 87 |
| Top jackpot | Miracle Mega Magma |
| Table games total | 185 |
| Popular table game | Premium Blackjack Pro |
| Live games | 197 |
| Most streamed | Blackjack Lobby |
As you can see, this site has a substantial selection of games. And it does match up to the best operators for game selection, such as PlayOJO, which has nearly 2,000 games. It also holds its own against most other operators who come in at under 1,000 games – for example, the worldwide popular casino bet365 only has around 180 games.
Game types available
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Live baccarat
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Craps
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Sic Bo
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Scratch cards
Games rating
- Above-average number of games
- Various exclusive games
- New games added frequently
- Few video poker titles
The number of games may be an advantage, but the exclusive progressive jackpots are really something special. WinStudios, an arm of Entain Group, produce these games. This studio has been going for a long time, and its software is some of the best in the business. BetMGM casino Ontario offers some excellent exclusive progressive jackpots, like Bisson Fury, that can produce big wins.
Apart from the excellent WinStudios games, I noted BetMGM hosts games from the best providers around. You will find games from all the big names, including IGT, Microgaming and NetEnt. With so many providers to choose from, the site always offers something fun.
I like the way the casino has ordered the slot games by provider. It means that if you loved a game by, for example, Relax, you can easily find other games by them. As different providers have their own strengths and weaknesses, this can be very helpful.
Of course, BetMGM casino doesn’t just offer slot games. I was able to try my hand at an extensive selection of table games. This included blackjack, roulette, poker, and live game shows to choose from. All the games are from top-notch providers, and there is a bigger selection than on most of the other casino sites.
BetMGM even offers some exclusive table games. Supplied by WinStudios, these exclusive games include Blackjack Pro, Roulette Pro, and Jacks or Better. These games give the casino the edge over casinos with fewer games on offer, and I had the opportunity to try out different games and keep things interesting.
Overall, it seems that BetMGM online casino has taken all the successful components of its US sister casino and brought them to its Ontario counterpart. They always add to the number of games on offer and keep things fresh by creating activities around events and seasons.
Software: 10+, including exclusive BetMGM casino games
It’s not just the number of casino game software providers that is remarkable in this casino, but also the quality of the providers. BetMGM casino Ontario has managed to get some top online games from providers that are not often represented at other Ontario casinos. For example, Playtech is rarely seen on other sites but is well-represented here.
The providers on the site include: Microgaming and Quickfire, IGT, iSoftBet, Relax Gaming, SG Digital, Pragmatic, Everi, Playtech, Wizard Games, Red Tiger, NetEnt, Inspired, Lightning Box Games, High5 Games, and Win Studios. All the game providers have the correct licenses, so players can rest easy knowing the games are fair and secure.
On top of the fantastic slot games, there is also an excellent selection of exclusive games from Win Studios. This studio has been part of Entain for many years and has extensive experience in creating casino games. The bespoke progressives are an example of this, but it also offers bespoke table games for blackjack.
The live casino has plenty of interesting games to play. Not only does Evolution Gaming supply games, but Playtech also has some games on the site. The usual games are present, but there are some less common ones. For example: all the Lightning series (live blackjack, live roulette, dice, live baccarat), Dream Catcher, Crazy Time, Super Sic Bo, and Cash or Crash.
Software facts
| Most used | Playtech |
| Total providers | 16 |
| Live providers | 3 |
| Bespoke software | Yes |
| Download | Yes |
The Entain software that BetMGM casino Ontario uses for its platform can make it on the slower side when compared to its competitors. Expect to have to wait a beat for some games to load completely.
A third-party auditor tests all games released by BetMGM software providers before being released to players. This ensures that all games are safe and fair to play. As only certified providers supply the games, their RNG (random number generator) per game is tested and approved.
Available software
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High 5 Games
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Inspired
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Relax Gaming
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Everi
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iSoftbet
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Lightning Box
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Wizard Games
Software rating
- Top industry providers
- Three live game providers
- Some industry leaders missing
Having looked around the games on this site, I can confidently say that BetMGM casino offers a satisfactory gaming experience. There is a broad range of games, including slots, table games, live dealer games, and exclusives. I liked the fact that I could search by game title, but also that there were sections like Trending, Megaways and Featured of the Month that I could browse.
Many of BetMGM’s major competitors, for instance, bet365 casino and LeoVegas casino, don’t have the same range of games. Some do offer exclusives of their own – especially bet365 – but BetMGM casino balances this out with player-favourite games from third-party providers as well.
The casino also promotes themes around events and significant dates, boosting certain slots. This adds to the fun of the site and helps to highlight different games.
If you’re looking for the excitement of a land-based casino, then the live casino section is the place to be. Evolution Gaming, Playtech, and Pragmatic Play bring together the best live casino gaming selection the online gambling industry has to offer. If live dealer games are your thing, BetMGM is a good casino for you.
Since its launch in April 2022, BetMGM casino Ontario has created a fantastic online experience for its users. The choice of games is outstanding and stands up well against its competitors. It has managed to move into the Ontario market with ease and has used its experience in the US to provide a comprehensive selection of online casino games for its Canadian audience.
Payment methods: 6 deposit and withdrawal options
BetMGM casino offers its players a wide range of safe and secure payment methods for deposits. There are fewer options for withdrawals compared to bet365 and Betway which have more than nine options, but the ones that are available are some of the most commonly used methods in the online gambling industry.
Players can use the following methods to make a deposit to and withdraw from their BetMGM casino account: Mastercard and Visa Debit and Credit cards, PayPal, ApplePay, bank wire transfer, and Interac. BetMGM Ontario online casino is also one of the casinos that accept American Express via PayPal.
Even though all the above deposit methods are safe and secure, some banks do not process gambling transactions in spite of the fact that they are from licensed Canadian sites. The Interac service can be used as an alternative if your bank does not accept Visa or Mastercard for online gambling transactions.
By far, the longest withdrawal times are for debit and credit cards. This is standard across all casinos, because, as explained above, banks usually take longer to process gambling payments. Interac and ApplePay can take around 1-2 business days. PayPal is by far the fastest withdrawal option available at BetMGM casino, taking under 24 hours to process. Of course, PayPal also charges some of the highest processing fees.
Payment facts
| Top payment | ApplePay |
| No. of payment options | 6 |
| Minimum deposit | C$10 |
| Maximum deposit | N/A |
| Minimum withdrawal | C$20 |
| Maximum withdrawal | C$5,000 |
| Average deposit time | Instant |
| Average withdrawal time | 24 – 48 hours |
| Average deposit fees | No fees |
| Average withdrawal fees | No fees |
Like most online casinos and sportsbooks, the minimum deposit amount is C$10. The minimum amount for withdrawals is C$20, and the maximum amount is C$5,000 per transaction. The maximum and minimum limits for deposits and withdrawals are otherwise dependent on your payment method.
Players must complete the BetMGM casino online registration process in order to make any deposits or withdrawals on the site. A photo of proof of residency, such as a passport or residency card, must be uploaded to the site. Once this has been approved, the player can complete the registration process and input their payment details.
Deposit methods
Withdrawal methods
Payments rating
- Secure banking methods
- Quick withdrawals and deposits
- Some popular options missing
Overall, the payment selection at BetMGM covers some of the basics, namely PayPal, Interac, ApplePay and credit cards. The majority of these providers are well known to the public, so players should find them easy to set up and use. That said – ecoPayz, eCheck and InstaDebit are equally important payment providers for Canadian players, and these are noticeably missing from BetMGM casino Ontario.
BetMGM casino compares unfavourably to other online casinos in the Ontario marketplace. Bet365 and Betway both offer around 10 payment methods, including InstaDebit. Betway also offers ecoPayz (bet365 does not).
It’s usually a toss-up with casinos when it comes to payments, and as a player, you need to look out for the casino that has what you need. For example, despite having more payments, Betway does not offer ApplePay. And if you’re an ApplePay user, you obviously won’t care if Betway offers ecoPayz and InstaDebit. You’ll go with BetMGM casino.
And vice-versa if you use ecoPayz. On our casino payments page, you can navigate to the specific payment type pages and find accurate and up-to-date lists of casinos by the payments they accept to make your life a little easier on this front.
Safety features: Better than average
When looking at the safety features of a site, we view it from two angles: information security, and gambling addiction support.
First, we check the technical aspects of the site.
The most important of these technical features is the casino’s license – does it have one? And is it legit? The Alcohol and Gaming Commission of Ontario licenses the BetMGM casino site, which means it is legally certified under the province of Ontario.
The game providers on the site are also regulated by bodies such as eCOGRA which tests the games’ RNG system to make sure the casino doesn’t have an unfair edge. Additionally, 256-bit SSL encryption is used to keep players’ financial information secure when depositing and withdrawing from their BetMGM casino account.
All responsible online casinos will offer features to help players regulate their spending. The main features are personal loss and playing time limits, self-exclusion, and a cooling-off period. These are essential tools players can use to help them to take a step away from gambling. BetMGM online casino offers these features as well as a comprehensive help section.
BetMGM casino Ontario has integrated GameSense into its system. GameSense is a gambling support program developed by the AGLC (Alberta Gambling Liquor and Cannabis) organization to control substance and gambling addiction. It’s more than what other casinos have, so in this BetMGM surpasses its competition.
Safety facts
| RNG auditing | eCOGRA |
| Seal of Trust | iGaming |
| Responsible gambling | ConnexOntario |
| SSL encryption | 256-bit |
| 2-step authentication | Yes |
| Ever blacklisted | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | MGM Resorts International |
| Personal loss limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
One major advantage BetMGM online casino has over some other online Ontario casinos is that it is built on software that was used for the US site. Entain has had many years to test the online software for safety and security flaws.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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Gamesense
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ConnexOntario
Safety rating
- Established parent company
- Excellent Responsible Gambling section
This site benefits massively from being based on the US site. Many of the issues that a new site would face have already been dealt with. I’m pretty happy to see GameSense integrated into its platform, which shows that this casino has a bigger commitment to player health than what I see on other platforms.
Another big plus for them is that their parent companies have many years of experience in dealing with safety issues. They probably had no issue acquiring their AGCO license to open their Ontario branch, given that their reputation in the US has been solid so far.
The Responsible Gaming section of the site is excellent. It details all the help that is available to gamblers in Canada. I noted the site promotes responsible gambling and takes an in-depth look at how to identify problem gambling, which is characteristic of key competitors as well, like ComeOn casino and BetRivers casino. This is very important because it is not always easy to see the warning signs.
Finally, BetMGM casino is licensed and regulated by AGCO. Players can rest easy knowing that the site is regularly audited to ensure the online site is being run according to the law. This means that the games are fair, player money is safe and if there are any issues, there are legal channels players can use.
Overall, I’m impressed with BetMGM’s safety features. You can tell it’s a more seasoned player within the American and North American hemispheres, compared to brands coming over from across the Atlantic.
Mobile app: Great mobile features
The BetMGM casino app is a high-quality mobile app that lets gamblers play on the go with no restrictions. The app is a good mirror of the desktop site with an easy-to-use interface and simple design. It is available for both iOS and Android and is easy to install. BetMGM has separate apps for its online casino, sportsbook and poker sites.
Alternatively, you can sign in on your phone using the web app (meaning, you can boot up the casino on your web browser). It’s still a smooth experience, but the gameplay isn’t as optimized for a mobile platform as the apps are.
The app gives you full access to BetMGM’s live dealer and live betting platform and is regulated by Ontario authorities. It provides users with customer support and also allows them to make transactions from their accounts. Gamblers must be 19+ to place real money wagers.
The site has a top and bottom menu, which prevents the sections from being overcrowded. This makes it easier to see what the different options available are. The categorization of the games allows players to quickly find the games they’re interested in. The design of the site makes good use of the BetMGM casino Ontario branding and the white background allows the sections to stand out.
The app has an iOS version available from the Apple Store, for those using an Apple device. Android users can download the app from the Google Play store. It is best to give it geolocation permissions to get a tailored experience for Ontario, as the app covers every one of the BetMGM territories.
Mobile facts
| Native app | Yes |
| Mobile browser access | Chrome | Mozilla | Safari | Opera |
| Mobile games | 1,400+ |
| Top mobile game | 6 Wild Sharks |
| Live mobile games | 50+ |
| Mobile UX | Excellent |
Having the BetMGM casino app on their mobile device gives gamblers some great benefits. They can get scheduled notifications on games, completed promotions, and upcoming events.
Play on these devices
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Android
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iOS
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Windows
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MacOS
Mobile rating
- Plenty of games
- Daily offers
- Occasional slow loading times
- Different apps for every betting offer
The best thing about the BetMGM app is that it allows gamblers to play from a portable device. When I didn’t have access to a laptop, I could play seamlessly from my mobile phone or tablet.
The choice of games on the casino app is impressive, although there are fewer than on the desktop site. The sportsbook provides an excellent range of sporting events and live odds. BetMGM has managed to move a lot of the content of the website onto the apps, without losing many games.
The BetMGM casino app also has another benefit that the desktop site can’t offer: notifications. On trying this out, I saw that the app alerts you about the most important information, including BetMGM offers exclusively for app users. I appreciated this feature because I didn’t have to check the site manually myself throughout the week.
Unfortunately, the BetMGM apps do have a few downsides. Gamblers that want to play casino games, place wagers at the sportsbook, or play poker need to download three BetMGM apps. These apps are separate and players will have to hop from one to another to wager. It’s annoying when you’re involved in all three, but a non-issue if you’re just into one of them.
Customer support: A variety of options available
Responsive customer support is vital for a player to have a great gambling experience on the BetMGM online casino site. When playing games online, users may face technical issues or have a few questions. BetMGM’s customer service department can answer bettors’ questions or help them with any issue they may encounter.
Before contacting support, bettors should have a look at the BetMGM FAQ section. This answers all the most frequently asked questions. If this is not enough, and they can’t find the solution they are looking for, Ontario residents can contact customer support through email, live chat or phone.
You can receive quick responses to all your inquiries through their 24/7 live chat support, or you have the option of contacting them via phone. If the problem is not urgent, players can email the customer support team through an online web form. Players will get a fast reply this way if the request is made within business hours.
The customer support team is contactable through the desktop site and the BetMGM apps. The ‘help/chat’ button is at the top right of both the site and the app. Once the player clicks the button, they are presented with a series of questions. If they are unsatisfied with the answers, they can start a live chat or email customer support.
Support facts
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] and Webform | |
| Contact number | +1 343-488-5355 |
| On page support | FAQs and Help section |
The ‘Help’ pages themselves are very detailed. The player is taken through a series of questions that aim to answer any queries without needing to contact customer support. The answers are easy to understand and cover the most common questions.
Support rating
- 24/7 live chat
- Knowledgeable agents
- Detailed and categorized FAQs
- Chat gated by automated FAQs
When I contacted their live chat team, I found them very helpful and quick to respond. They answered my questions efficiently and were willing to take the time to explain their responses. The ‘Help’ questions were well structured and thought out.
I like that their Help section is divided into topics like geolocation, withdrawal, account access, inability to play, sports rules, and more. This makes it easier to find answers quickly and easily. Each section has many questions and answers, and users will probably have their issues fixed without contacting the support team.
One aspect I appreciate about BetMGM is their provision of a live phone line, which is uncommon among other casino operators. While the Help questions and live chat are effective choices, there are situations where direct communication proves invaluable, and BetMGM recognizes this need. Additionally, certain players find it more comfortable and convenient to address concerns over the phone, allowing for easier expression of their issues.
Usability: Simple and intuitive site
The interface of BetMGM online casino is very intuitive, allowing users to navigate easily through the site. Both the desktop version and the mobile version are accessible to everyone. The simple design helps players focus on the games and the black and yellow colour scheme is pleasing to the eye.
Usability facts
| Ease of navigation | Highly intuitive site |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.9 |
| Web UX | Great |
Users can use the search bar or locate casino games using a variety of filters. These include the newest games, featured games, the most popular and so on. However, there is no filter allowing players to search for a casino game by software provider.
Usability rating
- Highly intuitive
- Has a search bar
- Website could be more modern
- No game provider filter
Many gamblers don’t realize how much user interface can affect the casino experience. A site that has a difficult-to-use interface can really put a damper on your enjoyment of the games. The BetMGM site does a good job of delivering on an easy-to-use interface that doesn’t detract from playing. There is plenty of information on the site and the branding is modern and distinctive.
The search bar and various filters make it easy for gamblers to find their favourite casino game. The section that shows users the featured games on the site is also great for suggestions in case players haven’t decided which one to play.
Overall, the casino site works well from a usability point of view. It is easy to navigate, thanks to its well-thought-out sections. Using icons in the top navigation bar makes the sections clear and distinct. One criticism of the site would be that the ‘Help & Contact’ icon is too small. However, it is well-positioned at the top right of the navigation bar.
Expert verdict
In conclusion to this BetMGM casino Ontario review: BetMGM retains its sterling reputation in North America’s gambling industry. Despite its few disadvantages, it has way more pros than cons. First, BetMGM is a secure site that holds a license from Ontario’s AGCO. It uses up-to-date technology such as 256-bit SSL encryption, to ensure that the site is as secure as possible. Above all else, it has GameSense integrated into its platform to support responsible gambling.
The site offers plenty of casino games, although some rival sites do have more. But 800 games is still a great number, and more are being added all the time. Users have plenty of choices to entertain themselves. There are also excellent separate sportsbooks and poker sites.
The casino games offered by BetMGM have been created by some of the best game providers in the industry, like Microgaming, NetEnt, and Pragmatic Play. The website has a great user interface and the casino app offers plenty of features. It’s also easy to use and install. BetMGM also has a responsive customer support team that is available 24/7. All these qualities make this gambling site a top choice among players.
FAQs
Is the BetMGM casino in Ontario legal?
Yes, BetMGM is licensed by the Alcohol and Gaming Commission of Ontario (AGCO). The gaming commission is responsible for ensuring that sites operate within legal boundaries and are regularly audited. Licenses are only granted if the sites can prove that they meet all the commission’s requirements. There is a clearly defined application process and the sites have to enter into an operating agreement with the AGCO. The license can be removed at any time if the AGCO finds that the terms of the agreement have been breached.
Can you gamble online in Ontario?
On April 4th, 2022, Ontario officially launched sports betting and online casino gambling. Everyone who is over 19 and a resident in Ontario can have access to and gamble on Ontario gambling sites. A number of sites have launched since April 4th. BetMGM launched on that date. All the sites operating within Ontario have to be licensed by the AGCO. It is not illegal to gamble at offshore sites, however; the gambler is not protected by Ontario laws.
How can I register at BetMGM?
Creating an account at BetMGM casino is a straightforward process. Firstly, players need to click the ‘Register’ button. The next step is to input some personal information. The site requests the player’s name and surname, date of birth, email address, citizenship and occupation. After this, a valid postcode needs to be added and the site will check if it is an Ontario address. If it is a legitimate address, the registration process will be complete.
How long does it take to withdraw winnings from BetMGM?
The amount of time it takes to see winnings in a bank account depends on the transaction method being used. For example, if a Visa card is used, the withdrawal process can take 1 to 5 days. Other methods, like PayPal, take under 24 hours. Read more about BetMGM deposits and withdrawals here.
How can I download the BetMGM app?
BetMGM has a different app for each of its verticals: casino, sports, and poker. All of them can be downloaded from the Apple Store or the Google Play Store, depending on what device you’re using. Players can also use the download pop-up that will immediately appear on their device when they access BetMGM on their phone’s browser. Read more about the BetMGM casino mobile app here.
What slots does BetMGM have?
BetMGM has a decent collection of popular online slots from a variety of software providers. Players will find over 300 slots and two dozen jackpot games to choose from, on top of a solid offer of over 100 table and live games. Read more about the full BetMGM online casino game selection here.
