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Unbiased Play Fallsview casino Ontario review

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87/100 Expert Rating by Elena I.
Competitive range of table games

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Play Fallsview casino Ontario is the online extension of a reputable land-based casino — the Fallsview casino resort in Niagara Falls. Built on decades of industry experience, the online casino caters to players who value convenience and privacy. 

Discover all the nitty-gritty details in our Play Fallsview online casino review, rated by our casino expert based on objective criteria, including games, software, mobile app usability, casino exclusives, and more.

Pros and cons

  • User-friendly mobile app
  • 24/7 customer support
  • Quick payouts 
  • Limited number of games
  • Too little information online
  • No phone support

General ratings

87 / 100 Expert Rating by Elena I
75Games rating
90Software rating
80Payments rating
95Safety rating
85Mobile rating
90Support rating
92Usability rating
How we rate?
94% Playscore based on 1 critics

General info

Launch date 2022
Company behind Mohegan Gaming & Entertainment

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Editor's note

This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Our verdict on Play Fallsview Casino 

We’ve reviewed the Fallsview Canada betting site comprehensively in this article, and our experts have shared their views about the casino. Undoubtedly, it is one of the best Canadian betting sites, and we find its overall services impressive and of top quality. 

The game selection is decent, even though more titles can be added. Besides, only top-tier developers are featured by the betting site, and the payment methods are good enough to make the deposit and withdrawal process easy for CA bettors.

Nevertheless, we hope the casino will work on some of its big misses, such as providing a native app, partnering with more notable developers and featuring more game titles. But our final verdict on Fallsview casino is that it is a good choice worth checking out. 

Play Fallsview online games: nearly 250 titles

Fallsview casino has a decent selection of games to cater to Canadian bettors and gambling enthusiasts. There are 250+ titles in the operator’s lobby, a little lower than the standard in the Canadian gambling market (300–500). However, these span different types and themes. 

Slot machines take up the majority of the selections at this betting site, around 66%. The operator features 165 slots in different types, such as classic and branded titles. 

But besides slots, it has a decent array of table games with impressive features. CA bettors can choose from 17 blackjack titles, 6 baccarat titles, and 10 roulette titles. 

In addition, the operator offers 10 regular poker titles, including stud poker and three-card poker. As for video poker, 10 titles are also available to play, along with 2 craps and 1 red dog card game. 

Game facts

CategoryDetails
Expert’s pickCleopatra
Slots total250+
Popular slotStarburst
JackpotsN/A
Top jackpotN/A
Table games 60
Popular table gameDiamond Series Blackjack
Live games 25
Most streamedClassic Speed Blackjack
Average RTP91.8%
Demo-play availabilityN/A

Apart from regular casino games, Play Fallsview Casino also offers live dealer titles, 25 to be exact. These include live roulette, live blackjack, live baccarat and a few TV-show-based titles. 

Games rating

75/100 Decent library, but could be improved
  • Diverse portfolio of game types
  • Decent slots selection
  • Well-arranged and categorized
  • Limited selection compared to top sites
  • Free play is not available

Games mean everything in online casino gambling. I always enjoy it better when I can choose from a wide selection of titles to see which one gives me that vibe.

To be candid, Niagara Fallsview Casino online did not meet my expectations regarding the game selection. There are 250+ titles in the online casino lobby, way lesser than the 3,500+ titles it has in its physical gambling infrastructure. 

Not just that. For a casino of its reputation, I expect to find games in demo mode, so players and site visitors can get a chance to test them before playing for real money. 

Nevertheless, the casino games on its online betting site are not all bad. Especially considering that it covers almost all popular game types that you can think of.

I’m also happy with the table game selection, especially the blackjack, roulette, and poker titles, which I believe are popular among Canadian players. 

Besides, I’m impressed that the operator has a live dealer section where players can find 20+ live dealer titles. At least, this will give bettors a chance to play against real human dealers and other players. 

Overall, Play Fallsview Casino performed more like an average casino site when it came to the game selection. And this is why I’m giving it a 75/100 score. Hopefully, the operator will work on some misses in the future to improve players’ gaming experience. 

Software: 13 top-tier software developers

Games from Fallsview Casino are powered by some notable software developers in the industry. There are 13 software developers in the casino, which is in line with the industry standard of 10 to 20 developers. 

From our review, we noticed that IGT is the main developer at this online casino, as we can see many selections from the developer. However, there is no way to tell the number of games the operator has in the lobby as no filter option or list was provided by the casino. 

Apart from IGT, you will find games from other top developers like NetEnt, Big Time Gaming, Barcrest, Red Tiger Gaming, Lightning Box and WMS. Also, smaller providers like ReelPlay, KA Gaming and Slingo Originals are available in the lobby.

Slingo Originals is responsible for providing Slingo-related titles. You will find these titles in the slots section of the casino lobby, right at the very end of the list.

Software facts

CategoryDetails
Most popular slot softwareIGT
Number of software providers13
Live providers1
Most popular live softwareEvolution Gaming
Bespoke softwareYes
Download required?No

The live dealer titles at Fallsview are powered by the operator’s software and Evolution Gaming. However, CA bettors do not have the option to download games, as all are available in instant play. 

Worth noting is that the online live dealer titles powered by the operator’s software are from Fallsview Resort. Nevertheless, the live stream is available to Canadian bettors all around the clock. 

Available software

  • barcrest logo
    Barcrest
  • bally logo
    Bally
  • lighting box logo
    Lightning Box

Software rating

90/100 Good developers, but more could be added
  • Decent number of software providers
  • Generally great quality
  • Exclusive software available
  • Some big names missing
  • Limited live dealer titles from Evolution

I always believe the software that a betting site runs has a lot to say about the quality of the games to expect. High-quality software providers equal high-quality gaming selections. 

Fallsview performed pretty decently, partnering with top developers like IGT and NetEnt. I’m also particularly happy about the operator running the Slingo Originals software that allows them to feature a few Slingo titles.

While I have no doubts about the quality of the software developers at this casino, I’m a bit disappointed that some top names are missing. I want to be able to play game selections from Microgaming, Playtech and Pragmatic Play titles, which are not offered. 

Nevertheless, the live dealer section is pretty great, especially with the operator’s bespoke software. This allows Canadian bettors to play games from the Niagara Fallsview Casino Resort and enjoy an experience similar to visiting the physical casino. 

But, it wouldn’t hurt to see more Evolution titles in the live casino lobby and the addition of more top providers. This will make things even more interesting and worthwhile for bettors.

Payment methods: 5+ deposit and withdrawal options

Canadian players at Fallsview Casino can deposit and withdraw winnings through five methods listed on the betting site. These include Visa, Mastercard, Interac e-Transfer, Bank Transfers and Prepaid Cards.

However, note that business credit cards are not accepted for transactions, but you can use almost all types of gift cards to fund your account, including those bought on Neosurf.

As for the processing speed, it is potentially instant for most of the available options at this online betting site. Besides, the operator does not charge a processing fee for deposit transactions.

On the other hand, withdrawal times vary depending on the selected method. For Interac e-Transfer, you can get your winnings within 60 minutes, while credit/debit cards and bank transfers can take up to three business days.

Payment facts

CategoryDetails
Number of payments4
Top paymentInterac
Minimum depositC$10
Maximum depositN/A
Minimum withdrawalC$10
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal time48 – 72 hours
Deposit feesNo fees
Withdrawal feesNo fees

The minimum amount you can withdraw at Fallsview is C$10, while the maximum is C$10,000 daily. Although the casino ideally does not charge processing fees, there are cases where bettors may be charged a fee, which they will be made known during payout.

Regarding withdrawals, be aware that the operator may request identity verification before you can be allowed to cash out winnings. Besides, you are to use the same method used for deposits when making withdrawals on this gambling platform.

Deposit methods

Withdrawal methods

Payments rating

80/100 Safe options, but very limited
  • Fast payout speed
  • No fees
  • Decent maximum withdrawal limit
  • Many banking options missing

A betting site’s banking options can go a long way in determining a player’s gambling experience. At first, I thought Fallsview would blow my mind away with its payment options, but it turns out it performed averagely in this department. 

Only five banking options are available for CA bettors to use, which is pretty small compared to what the likes of bwin or JackpotCity casino offer. Besides, many top payment providers, such as PayPal, InstaDebit and ecoPayz, are missing from the list. 

Nevertheless, I find some aspects of the payments impressive, so it’s not all that bad. For instance, the processing speed is faster than in some other casinos and on par with Caesar’s casino, which is also known for few payments but fast payouts. Deposits are processed instantly, and withdrawals take between one hour and three days to process.

Not just that. Fallsview does not charge processing fees, which means you will get exactly the amount you deposit or withdraw. All in all, this online casino performed averagely in the payment department but should consider improving it in the future.

Safety Features: all standard safety features available

Fallsview Casino provides CA bettors with a standard safe online casino gaming and sports betting environment. The operator secures its platform using RSA 2048 bits technology to ensure players’ sensitive information does not fall into the wrong hands.

As part of the measures for ensuring improved security, players are required to use a strong password when signing up, and an option to opt-in for two-factor authentication is also available.

Similarly, players are automatically logged out from their accounts after 15 minutes of idleness. Fallsview Casino stores bettors’ login details on secure servers, and it has a team that does regular checks to ensure there is no security breach.

Safety facts

CategoryDetails
Auditing sealsN/A
Responsible gaming sealsConnexOntario
SSL encryptionRSA 2048 bits
Two-factor authenticationAvailable
Ever blacklisted?No
LicensesThe Alcohol and Gaming Commission of Ontario
Company behindMohegan Gaming & Entertainment
Deposit, wager, time, and loss limitsAll available
Self-exclusionAvailable
Cooling-off periodAvailable

Still, on security, Fallsview Casino works with an independent casino testing agency to vet its games and ensure they are safe to play. It also provides CA players with responsible gaming tools like self-exclusion, deposit limits and cool-off periods.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario
  • responsible gambling foundation logo
    RGC (Responsible Gambling Council)
  • camh logo
    CAMH (The Centre for Addiction and Mental Health)
  • Gamblers Anonymous

Safety rating

95/100 As safe as it can be
  • All standard safety features available
  • Responsible gaming tools available
  • Two-factor authentication
  • RNG auditing company unknown
  • Game payout rates concealed

In the world of online gambling, security is crucial, especially with hackers looking for ways to steal sensitive information online. Thankfully, Fallsview Casino has done well to provide players with a secure gambling environment. 

I find the use of the RSA 2048-bit technology decent enough to checkmate basic security threats and keep players’ personal and financial information from falling into the wrong hands. 

Besides, the operator’s two-authentication feature provides an extra layer of safety. Personally, I always prefer securing my online activities in multiple ways, so this feature can surely help prevent unauthorized access to some extent.

As a top online casino, I’m not surprised that Fallsview provides CA players with responsible gaming tools. This will even help bettors get a good grip and stay in control of their gambling. If it wouldn’t look like hyping the casino, I’d say the safety is just about perfect.

Fallsview casino mobile betting

CA bettors can access Fallsview Casino on their smartphones and tablets as the betting site is optimized for mobile. Besides, all the same features on the desktop site are present in the mobile casino site.

As for the game selection, you can play all the titles available on the betting site on mobile. This is impressive, considering that most Canadian online casinos offer only 50-70% of their game selection on mobile. 

Navigation on the Fallsview mobile casino is smooth, with a search feature available in the lobby for bettors to locate their preferred titles, just as on the desktop site.

That said, it is worth noting that this online casino operator does not have a native app that players can download and install on their Android and iOS mobile devices.

Glitches appear on the mobile casino site, with some sections of the platform not loading as they should. The same happens when those sections are accessed on desktop computers.

Play on these devices

  • Android
  • iOS
  • Windows
  • MacOS

Mobile rating

85/100 Good mobile casino site, but no app
  • All desktop features available on mobile
  • Easy to navigate
  • Supports all modern browsers
  • No native app
  • Glitches on some pages

I’m a fan of mobile gambling and believe it is easier to play on smartphones or tablets than on desktop computer sites. So, you shouldn’t be surprised when I say I’m happy with the Fallsview mobile casino site. 

With the operator’s mobile site, you can play all its games on the go and access its features. This is more fun, as you will likely not miss taking advantage of time-sensitive offers or playing your preferred game whenever you like. 

Regarding the design of the mobile site, it is similar to the desktop site in every way. I find it easy to navigate the different sections of the platform, and the search feature included in the game lobby is pretty handy.

Nevertheless, Fallsview mobile betting experience is far from perfect. Being a top Canadian betting operator, it is rather shocking that the platform does not have a native app for Android and iOS users. 

Without a native app, it’s almost impossible to enjoy the full mobile gambling experience since you cannot receive push notifications or enjoy mobile-specific gaming titles and bonuses. But apart from this big miss, everything about the mobile casino is great. 

Customer support: get assistance with ease

Fallsview online casino has a dedicated customer support team that provides assistance to CA bettors. Two main support options are available at this online casino – live chat and email.

Live chat support is available 24/7 and the average response time is 2 minutes. It also seems like the agents are native speakers, and they answered questions easily and comprehensively, so no follow-ups were needed. 

As for the email support, the response time took around 30 minutes. The operator promises to respond to all email inquiries and complaints within the same business day. And like live chat support, questions were answered in a way that shows a good understanding of the casino operations, and there was no need for follow-ups. 

Nevertheless, be aware that the operator does not offer telephone support or a callback feature, which is also missing in most other betting sites targeting players in the Canada iGaming market.

Support facts

CategoryDetails
Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberN/A
On-page supportFAQs

Still, on the customer support service, Fallsview has a Knowledge Base section on its platform that acts like the FAQ section. Here, it has provided detailed answers to common questions about its services.

Support rating

90/100 Great and fast customer support
  • Support available 24/7
  • Unique knowledge base feature
  • Native speakers
  • No phone support
  • Callback feature not available

The customer support option of an online casino is usually one of the most important aspects that most bettors fail to check. However, the customer support options will determine how you can get help when you need it.

No doubt, Fallsview in the Niagara region has done well to provide Canadian players with effective customer support methods. I find the provision of a live chat and email support method good enough for bettors to get their enquiries and complaints resolved. 

Besides, the fact that the live chat support is available 24/7 is impressive. This means you can get assistance at any time, and the native speakers are friendly and competent, providing detailed solutions that require no follow-ups.

Nevertheless, there are certain areas in the customer department I wish the casino could improve. For instance, it wouldn’t be bad to see the addition of telephone support and a callback feature. But overall, the customer support here is pretty great. 

Usability: easy to use and responsive

The Fallsview casino site is well laid out with the main menu at the top of the site. In the casino lobby, the games are sectioned into different categories and a search feature is also provided to search by title.

Play Fallsview mobile screenshot

Usability facts

CategoryDetails
Mobile appNo
Mobile games availabilityFull suite
Ease of navigationSmooth, but with minor glitches
Game filtersNo
Search functionYes
Loading speed1 sec.
UX and UI ratingGood
Other productsSports | e-Sports

The registration process at this online casino is seamless and takes less than 5 minutes. Only basic details are required during registration, and the operator does not require document upload when setting up an account. 

Usability rating

92/100 User-friendly, but no filtering feature
  • Easy to navigate
  • Quick registration
  • Search feature available
  • No filters
  • Annoying glitches

I must say, the user experience at Fallsview is pretty impressive. The site’s design visually attractive and easy to navigate, minus the minor glitches that can sometimes be frustrating. 

All the site sections are properly laid out, so you won’t miss any important details. Besides, I’m glad the casino has provided a search feature in its lobby to make locating games easier. This is much better than searching gaming titles one at a time. 

The registration process is also fast, which isn’t surprising because it is a top betting site. At least you won’t get to be bugged with filling long registration forms that feel like they will never end.

However, one part of the UX I don’t appreciate is the missing filter options. You cannot filter the game selection by developers or in-game features. But apart from this manageable drawback, everything about the user experience seems superb. 

FAQs

Who owns Fallsview Casino?

Fallsview is one of Niagara casinos that is owned by the Ontario Lottery and Gaming Corporation but managed by the Mohegan Gaming & Entertainment. The operator has a land-based casino resort called Fallsview Casino Resort located in the heart of Niagara, Ontario, Canada. Play Fallsview is the online version of the betting infrastructure that offers both casino gaming and sports betting. 

What casino games can I play at Fallsview Online Casino?

You can play different kinds of casino games at Fallsview. These include slot machines, card poker, blackjack, craps, roulette and live dealer titles. There are 249 game selection from 13 top-tier developers in the online casino, and they are categorized into different sections. You can check the operator’s online lobby to see the available titles and choose one that suits your preference. 

Can I play at Fallsview on mobile?

Yes, you can. The betting site is optimized and accessible on different mobile devices, so long it has a modern web browser. With the mobile casino site, you can play your favourite game, make deposits, withdraw winnings and perform other actions like you would on the desktop site. Nevertheless, be aware that the operator does not offer a native app to download. 

How long must I wait to get winnings at Fallsview?

The processing time of withdrawals at this online gambling platform varies depending on the option you choose. For Interac e-Transfer, you can get your winnings within 24 hours. However, other options like credit/debit cards and bank transfers take longer, up to 3 working days. Besides, note that you may need to verify your identity before you can cash out winnings at this betting site.

Is there a rewards programme at Niagara Fallsview Casino?

Yes, there is. The operator has a unique loyalty rewards programme where players enjoy several benefits. The rewards offered in the programme are determined by a player’s level in the Players Advantage Club. You can earn points and cashbacks, which you can spend on the Fallsview hotel and casino services. Besides, you may use the points to participate in tournaments. However, be sure to read the requirements to know the dos and don’ts. 

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