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In-depth Spin Casino Ontario review for 2023

Checked byDasha Goncharova
19+. Gambling can be addictive. Visit Connexontario.ca or call 1-866-531-2600. Play responsibly.
86/100 Expert rating by Elena I.
Best mobile casino apps

Spin Casino Ontario, previously Spin Palace, is a reputable online casino in Canada, known for excellent safety features.

If you’re in a spin and aren’t sure about which casino to choose, Spin Casino is a good option for slot players and live casino enthusiasts alike.

To learn more, join our casino expert for an in-depth look in this Spin Casino review. We’ll analyze games, software, support, safety, mobile apps, and more!

Operator highlights

  • Over 500 games
  • Solid security protocols
  • Reputable and established brand

Pros and cons

  • Three distinguished software providers
  • iOS, Android, and Windows apps
  • Excellent security protocols
  • Registration-gated information
  • Broken support links
  • Text-heavy user interface

General ratings

86/100
Expert rating by Elena I.
80Games rating
80Software rating
95Payments rating
95Safety rating
94Mobile rating
85Support rating
70Usability rating

How we rate?

Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.

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85
Playscore based on 6 critics
97
casino.ca logo
90
onlinegambling.ca logo
87
casinoluck.ca logo
85
casinoonlineca.ca logo
82
bonusfinder canada logo
69
casinocanada.com logo

What is our Playscore?

The Playscore represents the average rating according to top critic sites for a given gambling operator.

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General info

Launch date 22/08/2022
Company behind Super Group
Spin Casino mobile screenshot

Editor's note

This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.

Online casino games: a decent selection

Naturally, with over 500 casino games available at Spin Casino, the choice can be dazzling. Options range from classic table games to live casino games, not to mention more than 380 online slots. The games are all tested for fairness and operate in line with Spin Casino’s agreement with iGaming Ontario.

Top online slot games at Spin Casino include Wheel of Wishes, Thunderstruck II, Bars and Stripes, Joker 8000, Pub Fruity and Mermaid’s Millions. There is also a good range of progressive jackpot slots, with the heftiest payouts to be found in online casino games like Mega Moolah.

Of course, the casino doesn’t neglect the classic tables. Baccarat, blackjack, and roulette are all available, with many variations on offer. Spin Casino also offers keno and bingo, which is not all too common in Ontario at this time.

Expert’s pickAvalon 2
Slots total380+
Popular slotStarburst
Jackpots totalN/A
Top jackpotMega Moolah
Table games total30+
Popular table game Ultimate Texas Hold’em

Players looking for excitement often head for the fast-paced live dealer games. These have a good range of betting options. Given its emphasis on personalizing the gaming experience, Spin Casino is the perfect host in the Canadian online casino game industry.

Game types available

Games rating

80/100 Solid but limited selection
  • Offers bingo and keno
  • Nine video poker games
  • Few games compared to competition

One of Spin Casino’s biggest strengths is the good variety of casino games. Spin Casino makes it simple to navigate the slots offered or to find progressive jackpots, table games, live dealer games and video poker. Everything is very neatly categorized and displayed.

In comparison with its rivals, Spin Casino falls short in terms of the selection of real-money casino games available in Canada, but it’s a solid offer nonetheless.

While some competitors, like PlayOJO casino or SlotsMagic, sport over 1,000 casino games, a 500-something portfolio is nothing to scoff at.

Like most online casinos, Spin Casino offers most of its most popular titles in the demo mode, meaning that players can test-run a few games without wagering real money.

I found this very useful, especially for newer titles that players may not be familiar with. Practising for free is a great way to get to know the games and the bonus features within, all without putting your cash on the line.

Software providers

A casino is nothing without its games and Spin Casino is one of the emerging leaders in the young Canadian gambling market. Unsurprisingly, the choice of software providers lies behind this success.

These providers strive to ensure the casino games are the best possible, with enough glamour to attract newcomers and returning players alike. No downloads are needed to play any of the games, which qualifies Spin Casino for our top instant-play casinos list.

Although Spin Casino works with numerous providers in total, industry top dogs NetEnt, Microgaming and its subsidiaries Rabcat, Slingshot, and Triple Edge power most of the casino’s major attractions.

While NetEnt is famous for its slots and cutting-edge table games, Evolution Gaming and Microgaming are the big names overseeing Spin Casino’s live casino games.

Software facts

Most usedMicrogaming
Total providers3
Live providers2
Bespoke softwareNo
DownloadYes

Unsurprisingly, with industry leader Evolution behind the live dealer games, Spin Casino’s blackjack, roulette and baccarat tables are excellent. Cutting-edge video streaming ensures real-time action.

Playing games developed by these top names gives visitors to Spin Casino Canada a smooth and satisfying experience. This applies whether they’re enjoying the graphics of the online slots or the virtual-reality feel of live table games.

Available software

Software rating

80/100 Backed by industry veterans
  • Market-leading providers
  • Games by subsidiary studios offered
  • Players miss out on other industry talent
  • Overall games offer is limited by software

My experience as a newcomer to the Spin online casino was very positive. Naturally, I headed to the online slots and jackpot sections to sample the variety and playability of the games and the software behind them.

Given the casino’s partnerships with leading software providers and studios, I found the quality to be on par with my expectations — high. Polished production quality and the variety of themes and genres are highlights of the slot games offer.

When it comes to the live offer, Evolution Gaming is an award-winning leader for a reason. All games run smoothly, offering seamless gameplay that’s not only packed with features, but offers in-depth information and guidance too.

Additionally, the range of options means it’s always possible to find a table to play at with minimum waiting or to switch to another when you’ve had enough. As for the drawbacks, players will miss out on a few top titles from providers like Pragmatic Play and Playtech, which are fairly commonplace elsewhere.

Another perk is that Spin’s mobile casino games are backed by the same big names, ensuring perfect integration and compatibility. The drawbacks, however, are mainly in variety. If you’re anything like me, you may eventually get bored of the same few games by the same few providers. I also felt like I’m missing out on some of my favourite, but lesser-known, studios and innovative releases I look forward to on other platforms.

Payments: deposits and withdrawals at Spin Casino Canada

Spin Casino offers secure and diverse banking options, making it simple and easy to make a deposit and get to gaming. Players have eight payments to choose from, including flexible e-wallets that can accommodate a range of other options, further extending the offer.

Spin Casino accepts Visa, Mastercard, Interac, eCheck, Instadebit, paysafecard, MuchBetter, and Apple Pay. Apple Pay, for example, can be used to link multiple other payment options via a player’s device.

Similarly, the range of withdrawal choices is nearly as wide as for deposits. E-wallets in particular are a good option for visitors who favour keeping their bank accounts and their gambling funds separate.

Equally, prepaid cards such as paysafecard are a good way to control what you spend. Just bear in mind that while most payment methods at Spin Casino are good for deposit and withdrawal, some are deposit only.

Payment facts

No. of payments8
Top paymentVisa
Minimum depositC$10
Maximum depositN/A
Minimum withdrawalC$50
Maximum withdrawalN/A
Average deposit timeInstant
Average withdrawal time72 hours +
Average deposit feesNo fees
Average withdrawal feesNo fees

Before you make a deposit, you will need to verify your Spin Casino account with proof of ID and a registered Canadian address, plus proof of solvency when making the deposit itself. As ever, this underscores the importance of first carefully reading the Terms and Conditions.

The use of only highly secure financial institutions at Spin Casino gives visitors confidence that their funds are safe, whether depositing or withdrawing. The minimum and maximum deposit levels are also very reasonable.

Payments rating

95/100 Excellent payment options
  • Trusted financial institutions
  • Unlimited withdrawals
  • Some convenient options, like PayPal, are missing

All the most popular payment options are available, except for PayPal, iDebit, Trustly, and Google Pay. However, with so many alternatives available, this is hardly an inconvenience.

All deposits are instant, although withdrawals can take up to three days. The longest times arise through the use of bank transfers. Using prepaid cards (deposit only) or online transfers is much faster.

Even the most popular online casinos in Canada fall short in terms of payments, which is one of Spin Casino’s top selling points. With the leading online casinos for payments offering 8-10 options, Spin Casino is right there at the top with the best casinos with diverse payment options.

You’re likely to find your preferred payment method and, if not, then a suitable alternative. Deposit and withdrawal times, fees, and terms are all in line with industry norm, and payments security ticks all boxes.

One aspect I did not enjoy is the lack of payment-specific information before registering an account. I couldn’t see the minimums or payment details, and the FAQ didn’t offer much solace.

Safety features

Spin Casino is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO), making it completely secure to use.

AGCO-approved sites foster confidence by setting and enforcing industry standards. They also ensure the casino uses robust encryption to ensure user data is completely secure at all times.

Furthermore, the casino possesses a certificate from online gambling watchdog iGaming Ontario, to certify that casino games are unbiased and the Random Number Generator (RNG) behind the casino’s offer is fair.

Safety facts

Auditing sealsiGaming Ontario
Responsible gaming sealsConnexOntario, Gamblers Anonymous, BetBlocker
SSL encryption128-bit
2-step authenticationAvailable
Ever blacklisted?No
LicencesThe Alcohol and Gaming Commission of Ontario
Company behindSuper Group
Personal loss limitsAvailable
Self-exclusionAvailable
Cooling-off periodAvailable

Due to the 128-bit encryption protocols in place, gamblers can feel assured their personal and financial data is in safe hands. Spin Casino strives to protect players’ funds at all times, allowing you to have a pleasant gaming experience.

Licensed by

  • The Alcohol and Gaming Commission of Ontario

Trusted by

  • ConnexOntario
  • Gamblers Anonymous
  • Bet Blocker

Safety rating

95/100 Safe gaming environment
  • Encrypted communication features
  • Two-step authentication
  • Security features and info concealed

Spin Casino Canada offers industry-standard security protocols that leave little else to be desired. As a player at a new online casino, I’m happy to see SSL encryption (although that’s expected) and even more so when I encounter two-step authentication.

The casino is backed by a reputable company, and is actually known for being one of the safest casinos in Ontario. I’m also giving Spin Casino some credit for upholding the same reputation in other jurisdictions — the operator is licensed by the Malta Gaming Authority and the Kahnawake Gaming Commission, actively promoting safer gambling initiatives.

As for responsible gaming practices in Ontario, the online casino offers a self-assessment, account limits, self-exclusion, and a handful of support resources. Bonus points for the self-test, which isn’t offered by all operators.

I’m giving Spin Casino a relatively high rating of 95 despite having pretty standard practices, mainly because Spin is one of the few casinos for which I couldn’t find any notable infractions that placed the safety of players, data, or transactions in jeopardy.

Believe it or not, such violations are actually pretty common even for the big names in the industry. A clean record definitely boosted my confidence before signing up, so I feel that Spin Casino deserves a leg up when it comes to safety features and practices.

Mobile features: Spin Casino app

As more consumers play at online casinos using their devices, it is important that casinos support them. Fortunately for those who prefer mobile play, the Spin Casino app for smartphones and tablets is outstanding.

As you might expect, the app is compatible with the vast majority of mobile devices and phones, including both iOS and Android devices.

Anyone with a Spin Casino Canada account will be able to instantly log in to the mobile casino website. Users can see all of their regular details, including their current balance, on the app.

Furthermore, with Spin Casino’s mobile app, players will be happy to know that the same security protocols are employed as on the desktop site.

Mobile facts

Native appYes
Mobile browser accessGoogle Chrome | Mozilla Firefox | Safari | Opera
Mobile games300+
Top mobile gameMasters of Valhalla
Live mobile gamesN/A
Mobile UXExcellent

In terms of game selection, the Spin Casino mobile casino has a lot to offer. The variety isn’t as extensive as on the desktop site, like all online casinos. However, Canadian players can still enjoy a range of casino games, including video slots, live dealer blackjack, player-favourite classic games, and plenty of live casino staples.

Mobile rating

94/100 Simple to use
  • Good choice of games
  • Available on iOS, Android, and Windows
  • Not all games available

Downloading and using the app is just as easy as the Spin Casino Canada website, with most features that you expect from browser-based gaming. Obviously, the big difference is that you can play on the move.

Once the app was up and running, I simply accessed the Spin Casino mobile login and signed in. If you don’t have an account, registering is easy too, much the same as on the website.

The app allows gamblers to play most of the games, and the rest can be accessed via a browser. Spin Casino prides itself on its mobile optimization, so you can rest assured that quality won’t be compromised.

In my view, the rating of 94/100 is well deserved, with games, deposits and withdrawals all running well. The overall gaming experience is just as fun, but ever more so convenient when playing on the go.

Customer support: fast and efficient

Strong customer care is essential in a gambling site — players want fast assistance when they need it. Happily, Spin Casino online has dedicated customer service reps.

They are very professional, even via email or instant messaging. Furthermore, the Spin Casino FAQ section covers most issues. Finally, you can get in touch with customer support via email.

Despite the lack of phone support, customer service tries to get back to you ASAP. However, if you are in a hurry you can use the near-instant live chat option.

Support facts

Customer support availability24/7
Live chatYes
Email[email protected]
Contact numberNo
On-page supportFAQs & Help section

Truly, the support team is quick, friendly, and professional, happy to provide swift answers. Take note, this is the only option when you need them in a hurry as you may have to wait 24 hours for an email response.

Support rating

85/100 Helpful support, but response times vary
  • Multiple customer channels
  • Fast live chat response times
  • Emails sometimes left unanswered
  • Broken support links

Overall, my experience with Spin Casino support has been quite positive. I haven’t encountered issues that needed urgent resolution, but the staff was still happy to help with minor queries and questions.

One thing that stood out to me is the addition of a live chat. I am 95% certain that there was no live chat when I considered signing up a few months ago, but now there is! Even though that’s standard in the industry, I’m always happy to see casinos integrate new support features to help their players.

Still, I’m rating them on a lower end (80) for several reasons. One, the live chat icon disappears sometimes with no way to access it. Two, one email I’ve sent remained unanswered; others were responded to in several days (I expected delays, but within a reasonable 24-48hr time frame).

Three, the Support link provided in the footer hasn’t worked for me for some time. Lastly, the FAQ section is quite annoying to navigate and doesn’t always offer useful information, sadly.

Usability: pre and post-registration use

Spin Casino’s sign-up process is very similar to any other online casino game platform. Anyone needing to register should give an email and username.

Also, Canadian players need to provide proof of their age, an ID, and a Canadian residential address. An accurate address document is essential to withdraw winnings.

Usability facts

Ease of navigationVery smooth
Game filtersYes
Search functionYes
Loading speed0.4
Web UXGood
Other productsPoker

Spin Casino makes searching for the top games, the newest releases, and your favourite titles easy. It has a strong search and filter function on browsers and mobile, clearly labelling categories and types.

Usability rating

70/100 User-friendly, but only to registered players
  • Fast loading times
  • Some game filters available
  • Hard to navigate without an account
  • Key information locked behind log-in

Registering with Spin Casino couldn’t have been easier. After providing the necessary personal details and confirming I understood and accept the terms and conditions, I received an email to validate my registration.

I was then free to deposit funds and jump straight into the action. The homepage can be a little daunting due to the overwhelming amount of choice. After marvelling at the range and quality, I chose to look for some of my favourites via the search bar instead.

I also found the usability to be much better on mobile than desktop (hence the much higher mobile rating); for the latter, the site generally looks like walls of stretched-out text that I generally skipped without reading.

I’m opting for a really low rating of 70 because, as a player, I want to know everything about the casino before I sign up. As an unregistered guest, I couldn’t find concrete information on the operator’s casino and live casino offer, making guesses along the way.

As someone who reviews casinos, this may be fine — but I wouldn’t waste my time as a casual player when so much of the operator’s offer is concealed behind registration. Transparency is key, and players shouldn’t have to blindly guess what they’re in for when it comes to entertainment that involves a financial cost.

Expert’s verdict

There is no question that Canadians will enjoy playing their favourite games at Spin Casino.

It’s a reputable site with a decent collection of casino games, including slots, table games, video poker, and scratch cards, to name a few. Additionally, it provides players with a terrific set of perks and top-notch security protocols that leave no stone unturned.

In comparison to other market leaders, the slot collection is rather small, but I have no doubt that will change as Spin Casino’s offer expands. Naturally, the same goes for the software providers on offer.

Other than that, it’s a solid choice and fits the bill in many ways. To sum up, Spin Casino provides an excellent option for online gambling — whether via desktop or a mobile device.

FAQs

Is Spin Casino a safe and reliable platform?

Yes, Spin Casino is fully licensed by the Alcohol and Gaming Commission of Ontario (AGCO) and operates in agreement with iGaming Ontario (iGO). The casino’s offer is regularly audited for fairness and integrity, as are financial transactions, advertisements, and various promotional materials. Additionally, Spin Casino is consistently rated as one of the safest online casinos in the industry.

What kinds of games can I play at Spin Casino?

The 380+ slot games and other titles at Spin Casino range from industry standard to cutting edge, and compete with the best of Canada’s online gambling platforms. Spin Casino is also constantly updating the portfolio. Currently, some of the most popular hits among Canadian players include 9 Masks of Fire, Joker8000, Thunderstruck, Vegas Strip Blackjack, and the Real Roulette series.

How can I play at the Spin Casino mobile platform?

Spin Casino offers downloadable apps for iOS, Android, and Windows. All you need is a compatible mobile device, and you’re good to go. Alternatively, you can play via a mobile browser to enjoy a mobile-compatible experience without downloading an app.

Is there a VIP program?

The Spin Casino loyalty program is a fee-free loyalty scheme. Players receive loyalty points for each bet, held in a separate balance. When a player garners enough points to gain a level, Spin Casino will increase the award tier, going from Bronze to Silver, Gold, and then Platinum. There is an additional, VIP and invite-only tier — Privé. As players move up the ladder they unlock better perks and rewards.

Who owns Spin Casino?

Spin Casino is operated by Cadtree Limited in Canada. Cadtree is an Alderney-registered company operating in Ontario since 23 June of 2022. In turn, the company is owned by Super Group, a massive holding company specializing in digital gaming products.

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