Bet99 casino review for 2023: expert insights
Best casino in your area
Bet99 casino offers an impressive array of games on an incredibly user-friendly platform, making it a top choice for Ontario players. Their exceptional safety record is a testament to their commitment to providing a secure and trustworthy gaming experience.
Our comprehensive Bet99 casino review covers all aspects of the casino, including mobile usability, software providers, payment methods, and support channels.
Operator highlights
- 900+ slots available
- Reliable payment methods
- Other gambling verticals
Pros and cons
- Exciting games selection
- 24/7 customer support
- Dark mode provided
- Limited providers
- Few banking options
- Live chatbot
General ratings
How we rate?
Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.
Learn more
What is our Playscore?
The Playscore represents the average rating according to top critic sites for a given gambling operator.
Learn moreGeneral info
| Launch date | 06/09/2022 |
| Company behind | BQC Consulting GmbH |
Best alternatives to Bet99 casino
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Games at Bet99 casino
When we look at the Bet99 casino app and site, we first examine the number and diversity of games.
A casino should offer at least 500 games for a good score. These should be a diverse mix of slots, table games, live casino games, etc.
Once you’ve got your Bet99 casino login, you can see the 900 or so games available here. These are all neatly laid out in convenient categories.
Slots make up the largest portion of the games here though there is a solid live dealer section with over 100 live casino table games on offer, including baccarat, game show and blackjack options.
Game facts
| Expert’s pick | Zombie Carnival |
| Slots total | 619 |
| Popular slot | Agent Jane Blonde Max Volume |
| Jackpots total | 136 |
| Top jackpot | Gold Blitz |
| Table games total | 43 |
| Popular table game | Atlantic City Blackjack |
| Live games total | 123 |
| Most streamed | Boom City |
Bet99 casino has a strong selection of virtual table games, though it needs to be improved regarding video poker. There is a good selection of jackpot slots to play as well.
Game types available
Games rating
- Great live dealer section
- Hundreds of slots
- Lacks big progressive slots
- Limited video poker games
There’s a lot for me to like at Bet99 casino Canada, but there is also a lot that could be better regarding the games you can bet on here.
But let’s do the good first. Right off the bat, it beats out Wheelz casino, which has just 300 games, which could be better than the 900 found here.
However, when you realize that PlayOJO has over 3000 games, it does put the site to shame. I’d also like to see more variety offered at Bet99 casino too.
When it comes to the live dealer casino, though, I am impressed. Given that Pragmatic Play only powers this, it’s pretty good.
Although there’s a progressive jackpot section, they’re all very low-bet games. If I deposit here to hit a jackpot game, I want to see some big-bet games, such as Mega Moolah.
Bet99 casino Canada software
Ontario casino sites usually have around 20 different providers available. This means the casino can offer players a good variety of games to wager on.
At Bet99 casino, there are only three providers on offer. These are some of the industry’s bigger names, including Pragmatic Play, Microgaming and Play’n GO.
However, there are many other providers that it would have been nice to see here. For instance, big names like Evolution Gaming and NetEnt need to be included.
Unlike some other sites, there is no bespoke software here either. All the games come from just those three providers, leading to a need for more diversity.
Software facts
| Most used | Microgaming |
| Total providers | 3 |
| Live providers | 1 |
| Bespoke software | Yes |
| Download | Yes |
However, all the providers here are licensed and thus will give you a safe and fair gaming experience. There is unlikely to be biased in the gameplay.
Available software
Software rating
- Quality software developers
- Top live software providers
- Competitors have more options
I was a little underwhelmed here, even though this casino offers nearly a thousand games. Three providers could be better.
For instance, you’ve only got Pragmatic Live for the live dealer games, but LeoVegas casino uses three providers for its live casino alone.
Following that, PartyCasino has over 40 different providers, as well as three live. It’s got top names, too, such as NetEnt, all of which need to be added to Bet99 casino Canada.
Where I continue to be disappointed is the fact that there are Microgaming games here, so I was excited to get to bet on some of the top jackpots from this provider. But it was not to be.
While housing 100 games, the jackpot section does not even have Mega Moolah. Very disappointing all around, so I am scoring down.
Payment methods
For any casino in Canada, we prefer that there are at least 10 different payment methods to deposit and withdraw with.
At Bet99 casino Canada, there are six different options available. What’s really great is that most of these are tailored to Canadian players.
You can deposit and withdraw with various card payments and use Interac, iDebit and Instadebit for all your transaction needs.
The casino also has a minimum first deposit value of just C$10. However, more information should be given regarding upper deposit limits or withdrawals.
Payment facts
| No. of payments | 7 |
| Top payment | Interac |
| Minimum deposit | C$20 |
| Maximum deposit | N/A |
| Minimum withdrawal | C$20 |
| Maximum withdrawal | N/A |
| Average deposit time | Instant |
| Average withdrawal time | 72 hours + |
| Average deposit fees | No fees |
| Average withdrawal fees | No fees |
Any deposit you make here is instant, and your method doesn’t matter. Withdrawals are slightly different and can take up to 5 days, depending on the method chosen.
Deposit methods
Withdrawal methods
Payments rating
- Canada-specific options
- Speedy deposits
- Limited options
- Slow withdrawals
I was not overwhelmed here when it came to the payments. I was expecting more from this casino, especially compared to other casinos.
With just six options, it could be better when I want to deposit to place a wager. In contrast, BetMGM offers nine payment methods.
Yes, it’s a little less in number, but it does mean that you’re more likely to use your preferred payment method rather than having to make do.
The site isn’t the fastest for withdrawals; it can take up to 5 days. For example, Unibet online casino has a 48-72 hour turnaround time for withdrawals, which is significantly better.
However, to end on a positive and why the score is average here, there are no fees across any payment methods, and I always appreciate that.
Safety features at Bet99 online casino
Playing in a super safe and secure environment is a must when playing at any online casino.
First, we take a look to check licensing. Bet99 casino has a licence from the AGCO, which is the governing jurisdiction for Ontario.
The casino is also protected with SSL encryption, thus protecting your deposits and withdrawals when you play games or place a wager.
Safety facts
| Auditing seals | N/A |
| Responsible gaming seals | ConnexOntario |
| SSL encryption | 128-bit |
| 2-step authentication | Available |
| Ever blacklisted? | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | BQC Consulting GmbH |
| Personal loss limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
Finally, the casino also has good responsible gambling protocols in place. This means that you have somewhere to go if you are struggling when you bet.
Licensed by
-
The Alcohol and Gaming Commission of Ontario
Trusted by
-
ConnexOntario
-
RGC (Responsible Gambling Council)
-
CAMH (The Centre for Addiction and Mental Health)
Safety rating
- AGCO licence
- Responsible gambling tools
- SSL encryption
- No auditor listed
Again, I will give a higher score for Bet99 casino here. And this is because it has all the basic security options in place, which is a must for me.
I can only give it a higher score if it offers unique features. For instance, BetRivers does a log-in notification to make sure it’s you signing in.
That being said, this casino does make an effort to be responsible. I found all the sections easily without having to trawl through the casino.
However, some areas still need improvement. Royal Vegas casino is eCOGRA certified, and all games have 100% fair outcomes. Now, I am sure this is the same for the Bet99 casino. There’s nothing here allowing me to check that.
I found a few negative player reviews, though, so there have been a few issues. This is a comfort if you deposit, bet and play here.
Mobile features
These days, getting onto a casino site when you’re out and about is a must. This means an app or mobile browser is a necessity.
Bet99 casino site has a mobile browser site and an app on offer. Both follow the same design and layout as the main gambling site.
The browser version has all the same features. These include the live casino, the same payment options, games and so on, so it’s a seamless transition.
The app can be downloaded for both iOS and Android devices. You need to be on the mobile browser version of Bet99 casino to download the app.
Mobile facts
| Native app | No |
| Mobile browser access | Google Chrome | Mozilla Firefox | Safari | Opera |
| Mobile games | 800+ |
| Top mobile game | Book of Dead |
| Live mobile games | N/A |
| Mobile UX | Excellent |
Accessing all the sports from the Bet99 casino app is also possible. You will also find that all the same features are on the app as on the desktop.
Play on these devices
-
Android
-
iOS
-
Windows
-
MacOS
Mobile rating
- iOS and Android apps
- Same layout as desktop
- Slow loading speed
- Complex to download
I am rather ambivalent about the mobile platform offered by Bet99 casino. There’s not much to rave about here.
It does one better than Bally Bet, though, which has a decent mobile app, but only a few games are available, and there’s a minimal number of live dealer games. In contrast, the full live casino is available on the mobile version of Bet99 casino.
However, when I think about the excellent app at BetVictor, which mirrors the desktop design very well, Bet99 casino needs to come closer.
That’s not to say anything inherently wrong with the mobile site. It could be better to play on and can sometimes be a little slow loading.
It could be better to look at, but maybe that’s just my hang-up with the theme and look of Bet99 casino Canada. Regardless, it does get a lower score from me.
Customer support
No matter how good an online casino is, it’s always important for customers to access the support team quickly and easily.
We like to see at least three different support options at an online casino if we are to give it a high rating. Bet99 casino has just two options, but they are handy.
The first of these is the live chat option which is available 24/7. It’s initially answered by a virtual assistant that whittles down what you need to know.
If the assistant can’t help, then the live chat will redirect players to a real person on the live chat within a few minutes.
Support facts
| Customer Support Availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | N/A |
| On-page support | Help section |
You can also access an email if you are not in a rush. Additionally, a strong help section covers the most commonly asked questions, such as how to deposit, what sports are available in the sportsbook, etc.
Support rating
- 24/7 live chat
- Email support available
- No phone support
Again, it’s another solid score for Bet99 casino and sports betting sites, as I don’t have much to complain about here.
One thing that I like is how I can access all the support. Royal Panda has no login requirement for live chat, and neither does Bet99, which I appreciate.
And speaking of live support, typically, I wouldn’t say I like bots, but the virtual assistant was surprisingly fast and helpful on this site, so I won’t deduct points this time.
I was disappointed to find only two options here, though. NorthStar Bets casino has multiple channels and even a phone number, which is always a good option on any casino site.
Overall, there is little to complain about as the help section covered how to place a wager, what deposit methods there are, how much I could place as a first deposit, and so on.
Usability
Accessing all the features and functions of an online casino is necessary if you’re going to have fun when you play there. It’s effortless to sign up, for starters. All you need to do is provide details such as email address, home address and name. Your account will be up and running instantly.
Bet99 casino does a good job of laying out everything neatly across all its different verticals. The casino section is set out with all the different filters available for games.
If you switch over to the live casino, you’ll find the same is true here. Each live table game option is listed, including roulette, baccarat and blackjack.
Similarly, if you go to the sportsbook, you will find that all the sports are neatly set out, as are the different bet types, such as player props.
Usability facts
| Ease of navigation | Simple |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.8 |
| Web UX | Excellent |
Though this is an online casino, Bet99 casino is predominantly a sportsbook. And it shows. Sports are very prominent here, with some excellent gambling options in place.
Usability rating
- Easy navigation
- Dark mode
- Dull colour scheme
I only have a little to say about this site apart from the green and grey colour scheme, which I am not a fan of. You can switch between dark and light modes, though. I was also happy with the speedy account sign-up process that required a few personal details.
In terms of games and the filters in play, this site seriously rivals Playzee, which, until now, I had thought couldn’t be topped when it came to game filters and design.
You can find filters within filters in the casino section. For instance, I had six options when I clicked the volatility filter.
I also really like how easy it is to access all the information about how to play or sign up here. With Spin Casino, you need to log in to access some of the features, which is annoying.
At Bet99 casino, I could access everything about the sports on offer, how to make withdrawals, games and so on, all before I signed up. A big plus for me.
Expert verdict
If you want to start gambling online, there are worse places than Bet99 casino. For starters, there are over 900 casino games on offer here.
Most casino games are slots from just three providers. There is an extensive live games section where you can play everything from roulette and baccarat to blackjack. Several payment methods are offered, and the casino processes withdrawals quickly.
It’s not just an online casino but also home to a strong sports betting site with competitive odds. The sportsbook offers 30 sports and a variety of player props as top bets.
FAQs
Is Bet99 casino legit?
Yes, the Bet99 casino site is completely legitimate. Canadian players can enjoy playing here, knowing their gaming is safe and secure. You have to be over 19 to play here, and new players will be asked to provide ID to verify documents when making an account at the casino site. It also has a legal sportsbook offering a range of top sports to bet on.
Is Bet99 online casino legal in Ontario?
Yes, Bet99 casino and sportsbook is fully licensed and legal in Ontario. This is because it holds a licence from the Alcohol and Gaming Commission of Ontario. It also ensures that it abides by the fair gaming requirements set out by the province and works in conjunction with Connex Ontario to ensure players have a secure place to play.
Who owns Bet99 casino Canada?
Bet99 casino is owned and operated by Bet99, which also runs a sportsbook and offers sports betting under the same name. The company started offering its services to Canadian players in 2020 and has branched into different provinces. It ensures that it abides by the regulations of each province, holding a Kahnawake Gaming Commission licence and an AGCO licence for Ontario.
Is there a Bet99 casino app?
Yes, there is a Bet99 casino app in place. To get the app, open the mobile browser website and go to the app link. Then, simply download the app from there and add it to your phone. You can then log in to your bet99 casino account and get access to all the live casino games and betting markets.
How can I reach Bet99 casino support?
The process is straightforward if you want access to customer support at Bet99 Casino. Bet99 com has a live chat option available. When you first open the chat, you’re greeted by a virtual assistant. You will be passed on to a real person if that can’t provide answers. You can also get in touch via email, though this takes longer.
