2024's DraftKings casino Ontario review
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DraftKings casino Ontario is one of the newer operators in the province, and the Time2play crew is here to show you if it has what it takes to become kings of the trade.
We’ll touch base on whether DraftKings is legit, the Ontario casino’s mobile app, online slots, and why DraftKings casino reviews sport lower ratings than the competition.
Pros and cons
- Great range of slots
- Fast loading times
- User-friendly interface
- Few payment methods
- Only branded live games
- No provider filters
General ratings
General info
| Launch date | 2022 |
| Company behind | DraftKings Inc. |
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Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
This casino has evolved to incorporate different games including fantasy sports, live games, slots and table games. One of the most popular alternatives in the industry, DraftKings introduces new innovative ways of playing through exclusive in-house games.
As the casino’s most popular game, slot machines provide a broad variety of options. However, if you’re a sports enthusiast who also enjoys online gambling, you may find roulette and blackjack games themed after your favourite sports. There are just a few software developers behind these games, with a few well-known brands in the business responsible for their development.
As our DraftKing casino review acknowledges, this casino is yet to see more growth and similar to its sportsbook platform, it might just be among the leading gaming platforms in the gambling industry.
DraftKings casino Ontario: Games
The overall number of online casino games available at the DraftKings casino site is around 800, and an approximation of the same number of games may be found on the DraftKings casino app. There are 705 games in the slots department, 80 in the table games section, and 48 in the DraftKings section.
The online casino has the gaming section divided into the following categories: Jackpots, Slots, Popular, Draftkings Games, Keno, Live Dealer, New, Table Games, Variety and Video Poker. The gaming categories with fewer games are Live Dealer games and Video Poker at only 7 games each. Keno has the least number at three games, which nonetheless makes DraftKings one of the only casinos in Canada to offer keno at the time of writing this review.
Bingo is the only game you won’t find in the Draftkings Ontario casino which really isn’t bad. However, the casino has many other sorts of games described in detail in the DraftKings Education Hub section, a great addition we cannot ignore.
With online casino slots, there is a wide range of slot machines to choose from as it is the largest category in the casino. But, if you are a gambling fan and love sports betting, you have the option to play games like roulette or blackjack based on your favourite sports.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | DraftKings Blackjack |
| Slots | 700+ |
| Popular slot | 10,000 Wonders 10K Ways |
| Jackpots | 33 |
| Top Jackpot | DraftKings Basketball Blackjack |
| Table Games | 75 |
| Popular table game | DraftKings Blackjack |
| Live games | 7 |
| Most streamed | Crazy Time |
| Average RTP | 95.40% |
| Demo-play availability | Yes |
There are just a few software developers responsible for the production of these casino games, with a few reputable names in the industry such as NetEnt, Big Time Gaming, WMS, and IGT. The live casino features live dealer games mostly from Evolution as well as games developed in-house, which is another star that sets DraftKings apart from other online casinos. More on the available software providers will be discovered as this DraftKings casino review progresses.
Game types available
Games rating
- Moderately sized gaming library
- In-house games available
- Prominent game providers
- Many popular games missing
- Few games in certain categories
The Ontario DraftKings casino is relatively new, which would explain the limited number of casino games the casino has to offer. Browsing through the game popular games, I noticed that the casino does have a few of the best games in the market but still lacks some all-time favourites. Quite disappointing in my eyes.
I did not find slot games like Book of the Dead by Play’n GO, Temple Tumble by Relax Gaming, and Chronicles of Olympus X Up by Alchemy Gaming. This might have to do with the lack of some providers in the casino which eventually leads to limited game options.
In the live dealer games section, I found five out of the seven options available to be DraftKings’ own. The options are DraftKings Exclusives Lobby, the Baccarat Lobby, Blackjack Lobby, Roulette Live, and Poker Live. The remaining options belong to Evolution and are Game Shows Lobby and Infinite Blackjack. To stay competitive with other online casinos in Canada, DraftKings could use more providers such as Ezugi, Playtech, and Pragmatic Play.
Besides the slots section, most of the other gaming categories have fewer casino games. In just a few hours, I had run out of gaming options. The casino might be a great pick for new players, but pro gamblers might feel the need for more gaming options like those found at other online casinos.
The brand’s name is well-known since it has been on the market for a long time. DraftKings is not just a sportsbook or a daily fantasy platform, but it also offers a casino gaming platform that can be accessed by desktop and mobile devices. The best part is that you will find your favourite gaming titles on either platform with no quality compromised.
I found that although DraftKings has its own games like other online casinos such as 888, the vast majority of the online slots available are not specific to the venue and are supplied by a wide variety of the industry’s most reputable software developers. The slot section which is perhaps the best gaming section, has everything from Megaways to classic five-reel slots.
Last but not least, DraftKings has a wide selection of high-payout slot machines. White Rabbit Megaways, Guns N Roses, and Blood Suckers II are the most popular slots at the casino. As someone who plays a lot of slots, games with a high return to player percentage have a greater allure to me since they provide the possibility of winning more money.
Software
Downloads of the DraftKings casino Canada app are available for both iOS and Android operating systems. The app contains a casino as well as a sportsbook and is really easy to install and set up. Furthermore, it works seamlessly when playing available games thanks to its user-friendly design.
Some DraftKing casino features will differ from location to location, which is why it is important that you set your location to Ontario when creating an account. The casino itself has a geolocation software that makes it easier to precisely track your location.
To guarantee that quality, reliability, and consistency stay at the centre of their service, DraftKings has chosen to work with a variety of industry-leading software suppliers. This includes well-known names like Big Time Gaming, NetEnt, IGT, Microgaming, NextGen Gaming, and more.
All you need is easily accessible on the casino’s site, and the pages respond in a matter of seconds. This is no different from the application itself. It is neatly organized with calm colours and clear graphics. DraftKings, even since its days as a gaming firm, has ensured that its software vendors provide high quality games.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | NetEnt |
| Number of software providers | 21 |
| Live providers | 1 |
| Most popular live software | Evolution |
| Bespoke software | Yes |
| Download required? | Yes |
Despite having a large number of well-known suppliers, the DraftKings casino won’t surprise you with anything really exceptional in terms of the games or other offerings. It only selects a few games from each supplier, and there are some major titles missing in the Draftkings casino games section.
To download the mobile application, head to the main page, scroll to the bottom and click on ‘Mobile Apps’. You will then be directed to the download links which will make the download, installation and registration process is easy and straightforward.
Available software
Software rating
- Industry-leading suppliers
- Live gaming available
- Download software available
- Fewer games by certain providers
The first notable aspect of a casino is the loading time followed by the gaming graphics and sounds. In that department, I can firmly say DraftKings does not disappoint. From the clean, simple user interface to DraftKings casino slots with HD quality and outstanding live dealer visuals, there is nothing to complain about.
I spent minutes browsing through the site in search of the gaming providers the casino has. Eventually, I gave up. You would expect that it would be easy to find a list of providers the casino has, maybe through a link at the bottom of the home page, but that is not the case.
Unlike other casinos, the DraftKings search bar does not allow you to search games from a specific provider. The name of the provider is not under the gaming information or anywhere in sight unless it is an in-house game. I was quite disappointed as the search tab only provides the bare minimum which is searching for games using only their title.
As an on-the-go player, I do find the downloaded software to be convenient. And, I can not stress enough the simplicity and ease of navigation that all the DraftKings casino platforms hold. It is the little things like the games being grouped into categories and having the number of games in each section displayed, and performing regular updates on all titles.
I downloaded the app on the Mobile Apps link at the bottom of the home page, and I can say that process was straightforward with no errors and hiccups. The application functions are similar to the desktop site which is great and added points in this DraftKings casino review.
Payment methods
DraftKings casino has a moderate amount of payment methods. Some options include Credit/ Debit cards, which are common casino banking methods. More include e-wallets like PayPal which is an the all-time favourite, and then pre-paid cards. Overall, the most common methods are present.
The average deposit processing time for each payment method is instant unless there are delays. This however is not the same with withdrawals. Here, the average processing times for withdrawals can be five days, but you can expect certain payment methods to take a day two.
There are no deposit fees nor are there any withdrawal fees at the casino. But, there are exceptional cases where there might be withdrawal fees for the Credit/ Debit card payment method. Even so, these fees are imposed by the player’s financial institution and not the casino.
Payment methods such as gift cards can only be used for deposits only, meaning that you will have to decide on a withdrawal option. In addition, for players who want to play and separate their gambling funds from their regular bank account, there are plenty of options such as prepaid cards and PayPal.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 3 |
| Top payment | PayPal |
| Minimum deposit | C$10 |
| Maximum deposit | N/A |
| Minimum withdrawal | C$1 |
| Maximum withdrawal | N/A |
| Average deposit time | Instant |
| Average withdrawal time | 5 days |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
The casino allows for an increase in deposit limits as well as setting limits on deposits. State set limits can be increased as long as the right information is provided and your request is approved. Self-imposed limits on the other hand require that the set period expires.
Like most casinos, DraftKings permits withdrawals after account verification. This is to promote responsible gaming as well as prevent fraud. It is a common procedure and if you are of age, there is nothing to fear. There are certain rules casinos must place to ensure the safety of customer funds for safe gambling.
Payments rating
- Common payment methods are available
- No extra fees
- Instant deposits available
- Few payment options
As a new casino, you have to give credit to DraftKings for offering most of the common payment methods in the market. All players are catered for with options like credit and debit cards as one of the oldest and most reliable payment methods and are personally my go-to option after e-wallets.
PayPal acts as a convenient payment method for players who do not want to give out their payment details to a casino. I do appreciate the instant deposit times and the withdrawal time that takes an average of one to two days. If delayed, the money will reflect on your PayPal account in three days.
The casino does not have a set limit on withdrawals or deposits as the amounts differ for each payment method. This information is not available anywhere in the Help Centre section which is an inconvenience especially if you are trying to decide on what payment option is available for you.
I did find that the casino allows for an adjustment in deposit limits. You can navigate to the upload centre and submit the necessary documents such as a government ID and proof of residence. Keep in mind that more documents can be required by the casino before they approve.
On the casino’s HELP page, there are articles on deposits and withdrawals. I found the information to be quite useful and the addressed queries are brief and precise giving a positive score for this DraftKings casino review. However, some information is still left out, such as the specific details on each payment method.
Safety features
To promote responsible gaming, DraftKings casino has gaming limits such as wagering limits where players set a limit they cannot surpass. This helps in managing your bankroll and investing more money than planned due to the thrill and the desire to win.
More options include the time limits where players set the number of hours they want to invest in gambling each day. Lately, there is the deposit limit that ensures you only deposit the exact amount or fewer funds than planned. Once you meet this limit, you will have to wait until the set time finishes.
Any limit you set takes effect immediately, and you cannot alter the limits until the set time is met. More safety features include self-help toolkits by the Cambridge Health Alliance, Help by State, and also Screening tools. You can also get assistance from Gamblers Anonymous, for free.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | N/A |
| Responsible gambling seals | Gamblers Anonymous |
| SSL encryption: 256-bit | 256-bit |
| Two-factor authentication | Available |
| Ever blacklisted | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | DraftKings Inc. |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling off period | Available |
More safety features that the casino has include the ‘self-exclusions’ program. By deciding to partake in self-exclusion, you are stopping yourself from taking part in any internet gambling activities. This is mostly to aid in pausing online wagering for addicts or people with gambling problems.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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Gamblers Anonymous
Safety rating
- Plenty of safety features available
- Deposit limits are available
- Self-exclusion is available
- No unique safety features
My favourite of all the safety features DraftKings has to offer is the Betblocker. It almost resembles a time management application in the sense that it blocks you from using the app for a certain period of time. The minimum time frame you can block is one day and the maximum is five years.
The screening tools come second as they can act as an early warning system and allow you to make changes early. And, all you have to do is answer the set questions honestly to determine if you might need any help.
I found the ‘Your First Step to Change’ program to be very interesting. The best feature is that you can participate anonymously. Taking the test I discovered that it’s not so different from the screening tools where you answer some questions on your gambling journey,
Overall, DraftKings casino has great responsible gaming and safety features. There are countless options that players can use to practice safe gaming and also maintain a healthy gaming schedule which is a great effort of the casino to help its customers.
Mobile features
Using the DraftKings Casino mobile app, you can rest assured that the DraftKings online casino games you enjoy playing are available. Slot machines, blackjack, roulette, and even games with live dealers are all available to play anytime you want with the DraftKings Casino app.
The option to download the DraftKings casino app is at the bottom of the main page under the title ‘Mobile Apps.’ The software is compatible with both iOS and Android devices. Moreover, the casino did not compromise on the graphic and animation quality of the games.
With the DraftKings casino app, you will have access to the same advantages and features that are available on the desktop site, and you will be able to play on the go. This is what any player is looking for. You can expect to find the same gaming categories and additional support features available on the web version of the casino.
Similar to the main casino, the number of games available are limited compared to other online casinos and the slot section still holds the largest number of games. With some categories, you might just run out of gaming options, an aspect that might need change in future.
The DraftKings mobile app is much superior to the mobile site in terms of functionality and features. The app’s main advantage over the website is that it’s more user-friendly to navigate. Because of its speed and simplicity, the app is easier to use.
Play on these devices
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Android
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iOS
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Windows
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MacOS
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Linux
Mobile rating
- Clean user-interface
- Easy navigation
- Application mirrors the original site
- Limited gaming library
As I had expected, DraftKings online casino did not disappoint with their casino mobile application. The user interface is clean and allows smooth navigation. Any reliable casino must not lack in this department. And then one thing I can add is that the casino functions with no glitches or errors.
The casinos live dealer section offers great graphics and industry-standard quality service. As time goes on. I do see the casino growing and adopting more games from more providers and in-house. So far, you can easily run out of gaming choices which is quite disappointing.
Similar to the main casino site, games on the application offer a demo version and real money casino games. Demo versions are best for beginners to learn a few things about certain features of games. But, I do find them convenient especially when I want to test out a casino’s game quality before investing any money.
The DraftKings app lives up to the high standards I see in several leading casinos, like Ontario’s Unibet casino. Applaudable characteristics include the ease with which they can be accessed, their variety of games, as well as unique features like live streaming.
Customer support
The DraftKings casino online has a contact number, email, and traditional mail as contact options. There is no live chat contact method meaning that you can not get assistance as fast as you want unless you decide to contact support over the phone.
Using email your query can be addressed anytime, be it instantly, a few hours or even a day. But with mail it might take a few days, but that is dependent on several factors. However, traditional mail is an option that is hardly used by any player.
When you navigate to the ‘Contact Us’ option at the bottom of the main page, you are directed to the FAQ page. At the bottom, there is a ‘Contact support’ option which leads you to a contact form.
Overall, the customer support team is friendly, and patient and solves any problems to the fullest. They respond in average time and ensure that you are satisfied with their assistance.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live Chat | No |
| [email protected] | |
| Contact number | 1 (877) 659-60 |
| On-page support | Help section | Contact form |
If you decide to use the bot for any of your queries there is an option to leave a message and let support call you back. However, if you want them to contact you via email, you can select that option as well.
Support rating
- Response times are average
- Phone support is available
- Customer support is friendly
- Issues cannot be solved instantly
- There is no live chat
DraftKings casino online also offers a help centre. You need to navigate to the bottom of the page and click ‘Get Help’. The information provided is meant to aid you in getting around the site better, or even sorting out some issues on your own if you can. Browsing through, I found that most of the general topics are covered but not in great detail.
The fastest way one can get help on DraftKings online casino is by contacting support via phone call which is quite disappointing for me. For a large casino brand, you would expect DraftKings to have a live chat option for rapid response and customer convenience. Nearly every other casino I’ve played has support via live chat, so this was a huge drop in score for me. If something goes awry, I want to be able to reach help immediately, that’s why I’m much more confident in platforms like LeoVegas and BetMGM.
Instead of a live chat option, I did find that the casino offers a contact form. You can fill in your issues and details, and then they will respond. To access the contact form you can navigate to the hovering tab ‘Support’ and then be assisted by a bot.
Without the casino guides that the casino offers, I do find the casino help center to be less informative and lacking in certain topics. If you are a new player, I recommend you use the casino guides on how to play most of the available casino games on the site.
Usability
Besides the great games that the DraftKing casino has, players can expect to have a smooth and convenient player journey. The site allows for easy navigation along with a search function that makes accessing any game easier. It also loads in just a few seconds and so you are not kept waiting.
Usability facts
| Category | Details |
|---|---|
| Mobiel app | Yes |
| Mobile games availability | 80% of all games |
| Ease of navigation | Easy |
| Game filters | Search |
| Search function | Games titles |
| Loading speed | 2 sec. |
| UX and UI rating | Good |
| Other products | Sports | eSports |
When users register or log in, they are sure to have a satisfying gaming experience due to the high game quality the providers offer This is something that every player is on the lookout for. DraftKings casino online is a company you can’t expect anything less from.
Usability rating
- Fast loading speed
- Search functions are available
- Smooth navigation
- No search filter for gaming provider
Aside from the sports betting alternatives available on Draftkings online casino, additional incentives are also available. The casino part of Draftkings casino has only just been introduced and now players have more to focus on and take part in.
The games represent some of the highest standards of excellence and after signing up, gamers may expect the best possible experience from the company’s software. I can definitely say, the providers that DraftKings online casino has make the gaming experience more than enjoyable.
Also, I found the casino really simple to use, with everything right at your fingertips. The best part about the live casino s that it offers a pleasant gaming environment with friendly dealers that engage with players in real-time through the chat window. The number of games is small, compared to operators like Coolbet or PlayOJO casino, but the features and seamless interface make up for it.
Personally, I love the easy design and the multitude of game modes available. There are a lot of games to choose from, and the program operates nicely. Despite the fact that not all of the games are accessible on the app, the bulk of them are.
FAQs
Is DraftKings casino legal in Canada, Ontario?
Yes, DraftKing casino operates legally in Canada Ontario. In all areas where the gambling brand operates, it receives permission from the gaming regulators. This means that any services they offer go through assessment and are deemed to be trustworthy and safe for the public to participate in. DraftKings online casino is a recognized and well-established brand in the gambling industry and has acquired several gaming licenses over the years in all its areas of operation.
What games can I play at DraftKings?
You can expect to play plenty of well-known and lesser-known casino games at DraftKings. There are options like slots (with the largest section), baccarat, blackjack, poker, roulette, and craps. The casino also offers live games and for sports lovers, there is also a sports betting section. The games are not as plentiful as one would like, but the casino is still relatively new and so there is still room for more improvement.
Is it safe to play at DraftKings casino?
Yes, it is safe to play at DrafKings casino. The casino has a license in all areas where it operates. There are also plenty of ways in which you can tell if a casino is legitimate and trustworthy. One example could be the reputation the casino has, and DraftKings online casino has gained a great reputation over the years. You can go through reviews the casino has as well. The casino also has responsible gaming and safe gaming practices as well as policies to protect its players.
Which payment methods can I use?
There are several DraftKings casino payment methods on offer, and it all depends on your preference. Some options include Online banking, Credit or debit cards, Electronic gift card, DraftKings gift card, PayPal, Play+ prepaid card, VIP preferred e-check, Wire transfer. To get more details about each payment method, you can navigate to the cashier tab once you log in to your account, select your payment method, and you will see set deposit limits and withdrawal limits.
How long do DraftKings casino withdrawals take?
Withdrawals at DraftKings will differ according to what payment method you decide to use. E-wallets generally are the most convenient as they take the shortest time to be processed. This could be a day or two. If there are any delays, you can expect your funds to reflect on the third day. Card payment methods are known for taking the most time which can even stretch to four or five days. It all comes down to the payment method you use.
DraftKings casino review
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