SpinGenie casino games

With over 1,900 games, SpinGenie is not one of the larger casinos. In fact, it’s rather at the lower end of the scale, just managing to sit in the average bracket. SpinGenie casino instant win games (slots) make up the vast proportion of these games at 1,600+ titles. Players will find plenty of interesting bonus features, like Wilds, multiplier and Free Spins bonus rounds.

If you want casino games, then there are 21 virtual table games on offer for you too. However, these are mainly blackjack and roulette variants. If you want to play virtual poker or even video poker, you’re going to have to look elsewhere. 

The SpinGenie Casino mobile app has almost all the same online games, which instantly puts this among the top casinos out there. And this includes the live dealer games – there are 300 of these across a number of different roulette, blackjack and game show options. 

Despite missing out on a number of game types, SpinGenie does pull things up a little by having specific game categories for Megaways games as well as Slingo options. For the latter, there are 20 different titles including Baking Bonanza and Slingo Deal or No Deal to enjoy. 

Game facts

In this SpinGenie Casino review, we also looked at the jackpot games on offer. There was a specific game category for these jackpots, and we were able to find 56 games on offer, one of which is the popular Fire Blaze jackpots Legacy of the Tiger.

Software options at SpinGenie 

SpinGenie Casino in Ontario has a surprisingly large number of providers given the game selection size. There are 14 different providers, which means that this casino sits solidly in the middle ground. It doesn’t reach the more impressive heights of Royal Panda with 30+ though. 

The providers here are an eclectic mix of mid-range game developers alongside some big names and even some up-and-coming studios. Playtech does take centre stage though. And, rather like NorthStar Bets, SpinGenie does seem to put the heavy lifting on this provider. 

Although the bulk of the games appears to be from Playtech, there are some excellent game options from some of the smaller studios. Noticeably, there are a large number of Relax Gaming, IGT and WMS games. which all offer higher RTPS and decent payouts. 

There are also 38 Megaways games on offer thanks to the different providers, such as NYX, Relax Gaming and Microgaming, used here. These games can actually be found in a specific drop-down menu category making it even easier to find them. 

Software facts

At SpinGenie Casino Canada, all the games are mobile compatible. Even those games that come from smaller providers. And that’s because each provider here has moved with the times and makes sure that all their games are HTML5 mobile casino compatible. 

With just 14 providers, SpinGenie has still managed to create a pretty decent collection of games. There are a number of different game types from each category too. The emphasis on Playtech games also works well in the online casino’s favour. 

Payment methods at SpinGenie 

SpinGenie has just 7 online payment options available, which is vastly less than the top casinos that we recommend. We always suggest playing somewhere that has at least 10 different payment options so that you can find your favourite online payment option. 

However, fortunately, the payment methods on offer here are some of the more popular ones. And, there were some more unusual options in the form of Paysafecard and ecoPayz, which aren’t so commonly found at Canadian online casinos. This was a nice touch. 

SpinGenie also offers Visa, Mastercard, Interac and Instant online Banking options too. So, while there aren’t that many ways to make a transaction, they do cover card payments, eWallets and prepaid cards. The latter is a great option for those of you not wanting to use a bank account. 

All of the payment methods provided here are all secure and offer fast transaction times, within reason of course. These transaction times are usually instant for deposits, but can take a little longer for withdrawals as the casino has to go through a pending period. 

Payment facts

Across all payments options there is a minimum deposit of $10 in place. This is exactly what we like to see. It’s also the same limit for minimum withdrawals too, which is good for those of you who might be playing on a budget. 

To deposit via credit cards at SpinGenie is easy. However, it is unclear whether credit cards can be used to make withdrawals too. If this is your preferred method, it might be worth getting in touch with the Customer Care team, especially if you intend to use Mastercard. 

Safety and security at SpinGenie online casino 

Staying safe and secure online is a must when betting on any gambling website. At SpinGenie, your safety is a priority with the casino taking all the usual steps to make sure you’re kept safe when gambling online with them. 

It’s hard to go above and beyond when it comes to security, but SpinGenie really has made every effort. For starters, they hold an Ontario iGaming license, which means that it is legal within the province and allowed to provide its gambling services. 

By having the license, the casino is obliged to implement a number of other security protocols. First, it must be regularly audited for gaming fairness, which SpinGenie does through iTech Labs — the link to this company is clickable in the footer. 

Safety facts

Additionally, the casino makes sure that it has responsible gambling protocols in place. Found at the bottom of the main page, it’s a simple click or two before you can access the self-exclusion, cooling off and other important addiction prevention options. 

Mobile features 

Excitingly, most of the SpinGenie games are actually accessible via the mobile app. And, all of them are available if you are playing the games from the mobile browser version of the site. This is on par with other top online casinos in Ontario. 

There is a mobile app for Android and iOS users too, so you can make sure you get the app that meets the specifications of your operating system. It works well across both apps too, giving you good access to the games. 

As you would expect, the app looks and acts just like the desktop version of the casino. This means that you can simply access your account via the app and continue playing in the same way as the desktop site. There is no need to learn a new layout. 

The app is also uncluttered and keeps that neat and vibrant feel that the main casino site offers. Better still, the app actually removes some of the glitches and issues with broken links and pages, so it might even be better than the desktop site. 

Mobile facts

It’s possible to access the live chat and email through the mobile app and browser versions as well. And, you can make all your transactions through the app too. In fact, a lot of it is easier through the app when compared to the desktop site. 

Customer support 

There are only two support options available at SpinGenie, which actually matches most of the other online casinos out there. That’s not to say it’s good though as it is better to have at least three methods of contact for an online casino. 

Also, the support is available 24/7, which is a must in this day and age. Currently, the support, or rather, the live chat is available every day of the week. 

There is also an email, but it is unclear how long it takes for this to elicit a response. It’s not fast, though it does end up being helpful if there’s nothing else on offer and you have a query. 

You can check the FAQs or help section as well if you have an urgent issue. Some sections are very helpful, others less so. In general, the FAQ section is lacking and does not really cover the important topics in any great detail. 

Support facts

When the live chat is operational though, it offers a great service. The staff on the other end are, firstly, real people and second, actually helpful, friendly and knowledgeable. There’s no long wait time either with responses usually coming in just a few minutes. 

Usability of SpinGenie 

Overall, SpinGenie has a really appealing interface. It’s got a great design using blue and white, which makes it very easy on the eye. The games are laid out neatly too, and there are straightforward game categories in the main menu. 

Usability facts

There are no filters though, which means that you do have to scroll through each of the game sections to find the one you want. However, there is a game search bar so if you know roughly what you’re looking for, then this is the way to go. Simply put in a keyword and see what options it brings. 

Expert verdict 

SpinGenie is still finding its feet when it comes to Ontario’s online casino world. There’s a lot to like about this SpinGenie casino and there is a lot of potential here. For instance, the game selection is 1,900+ or so games, which is great for high-rollers.

There are also a number of top game types completely missing. There are no poker casino games at all, nor are there any baccarat options. For us, this is a big letdown and ought to be rectified as soon as possible to get this platform a higher score. 

There are some good aspects though. There’s a strong support system in place getting you answers in a short period of time. You can also access the mobile app relatively easily and enjoy the same gaming experience on the app as well as the desktop site. We just hope SpinGenie casino improves quickly. 

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