BetRivers casino Ontario review: 2024 overview
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Backed by Rush Street Interactive, state-of-the-art software and an impressive collection of games, BetRivers casino Ontario is a worthy contender for a spot on Canada’s top online casino list.
We’re digesting everything that an interested punter should know in our riveting BetRivers casino review. Enjoy a look at BetRivers security features, payment methods, legal info, casino products, and more.
Pros and cons
- User-friendly platform
- Multiple support channels
- Downloadable mobile app
- Average game selection
- Game filtering needs improvement
- Limited support hours
General ratings
General info
| Launch date | 2022 |
| Company behind | Rush Street Interactive Inc. |
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
For casual Ontario players, BetRivers Casino can satisfy their online casino gaming needs. It partners with top software providers like IGT and NetEnt, which means you can expect fair and interesting games. However, we are not too happy with the limited game selection, as only 200+ titles are available.
However, BetRivers has proved itself a top casino site in Ontario, Canada, by accepting a wide range of banking options, including Discover and Interac. Besides, the payout speed for options like PayPal and Interac is pretty fast, usually within an hour, and the limits are reasonable.
The mobile experience is close to perfect, with Android and iOS apps available. Nevertheless, improvement is needed to the Android app as it has a few glitches. But overall, BetRivers is a betting site we recommend to Ontario bettors seeking a great legal online gambling experience.
BetRivers Ontario games
Bettors at BetRivers Casino Ontario will enjoy various game titles, all catalogued in the lobby. With over 151 video slots across different types and genres, the games range from classic, 3D, multiplier and branded titles with in-game features like wilds and multipliers. Our favourites at BetRivers include the 88 Fortunes casino slot and Lucky Larry’s Lobstermania Slingo.
In the Jackpot section of the lobby, you will find over 30 progressive games, including Divine Fortune, Mercy of the Gods, Pixies of the Forest II, and Keystone Kops. Apart from offering exciting gameplay, they all come with impressive jackpot winnings.
Next are the table games at BetRivers Casino Canada. Here, you can find over 50 table games to play, including 20 variations of blackjacks, 15 of roulette and four of baccarat. Besides, the operator has poker titles, such as Three Card Poker, Casino Hold’em and Pai Gow Poker. You can also play Craps and Sic Bo on the platform.
As for the live dealer section, you have over 35 impressive titles to choose from. These include live dealer blackjack, roulette and baccarat. A few TV-based games are also available, such as Deal or No Deal, Live Monopoly, Dream Catcher, and Crazy Time.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Lightning Gorilla |
| Slots | 762 |
| Popular | Starburst |
| Jackpots | 39 |
| Top Jackpot | Double Jackpot Gems |
| Table Games | 53 |
| Popular table game | Football Studio Dice Live |
| Live games | 36 |
| Most streamed | Blackjack Live |
| Average RTP | N/A |
| Demo-play availability | N/A |
During our BetRivers Casino Review of the game selection, we noticed that the operator has a Slingo section where you can play seven different Slingo games. Likewise, you can enjoy seven video poker games, such as Game King and Ten Play Draw Poker.
Game types available
Games rating
- Impressive game variety
- Extensive Slingo library
- Top-notch jackpot titles
- Limited game selection
- No demo games available
BetRivers CA did not perform too badly in the games department. While the number of games available is smaller than what you may find at some casino sites, like Royal Panda and PlayOJO casino, the variety is impressive. And you can access most of these games using the BetRivers Ontario app.
Slot lovers in Ontario have a decent selection to choose from. Even more impressive is that you will find most genres, from classic titles to progressive jackpot titles. The betting site also provides a small description for each game, which you can reveal by clicking the “i” button on the game’s thumbnail images.
When it comes to the live dealer selection, BetRivers Casino Ontario performed averagely. The most popular live casino provider, Evolution Gaming, offers over 35 exciting games. All of these are also anchored by friendly dealers and have impressive features like in-game chat.
Nevertheless, seeing more titles added to the live dealer section and the entire library wouldn’t hurt. Regardless of the few drawbacks, the Slingo selection is an excellent addition to the library. Many Canadian players love Slingo games and will be happy with BetRivers for including it. Besides this, the advanced filter feature can come in pretty handy to help players locate specific titles.
During the BetRivers Casino review, experts noticed the operator has a search box in its lobby. In addition, the games are divided into different categories to display games specific to each software provider. These are some innovative features to help players find their preferred gaming content as well as a BetRivers sportsbook section.
Software: 12 industry-leading providers
As of writing our BetRivers review in Ontario, Canada, this casino works hand-in-hand with 14 of the best game software providers in the iGaming industry. These include NetEnt, Scientific Games, IGT, AGS and Evolution Gaming, known to develop entertaining and rewarding games.
You will find over 80 titles from Scientific Games, including 25 from games from AGS and 71 from NetEnt. As for Red Tiger games, 92 titles are available at the casino, while Everi, Lightning and Big Time Gaming have 51, 24 and 13 titles, respectively. Slingo Originals also feature 25 Slingo games on the betting site.
The games section at the casino is dominated by IGT, featuring 100+ titles. The provider is undoubtedly a name to reckon with in the industry and not just for its popular titles like Lucky Larry’s Lobstermania II, Cleopatra and Wheel of Fortune slot.
With various titles available for Ontario players to enjoy, Evolution Gaming is the sole provider of live casino games at the betting site. The live stream is from the developer’s studio and is available 24/7 on desktop computers and mobile devices.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | IGT |
| Number of software providers | 12 |
| Live providers | 1 |
| Most popular live software | Evolution |
| Bespoke software | No |
| Download required? | No |
Players can access the software and popular casino games through the instant play option. There is no option to download games, although the operator has a mobile app that can come in handy for bettors that love to bet on the go. However, BetRivers does not have bespoke software as 888Casino does.
Unlike some online casinos, BetRivers does not have its own studio. This explains why there are no exclusive titles available for Canadian players to enjoy playing. But this isn’t a problem since the available providers feature great games at the casino, with over 800+ titles.
Available software
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Scientific Games
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High 5 Games
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Lightning Box
Software rating
- Industry-leading providers
- Overall good quality
- Many big names missing
- Number of providers is small
Although BetRivers feature some decent software providers, their numbers are exceedingly small compared to what is available at online gambling sites like SlotsMagic. Therefore, there is a need for the betting site to add more software providers to help players enjoy even more games.
Regardless, the current 12 software providers on the site are top names in the industry, which shows quality.
There is also variety in the offerings of the developers available on BetRivers. For instance, NetEnt and Scientific Games have several online slots in the casino, while IGT features a rich selection of blackjack and video poker to complement. Not to forget Slingo Originals, which feature the Slingo selection available at the casino.
As for the live dealer software, experts are pretty impressed that BetRivers worked with Evolution Gaming. The provider is regarded as the best live casino developer in the industry, which means Canadian players are in for nothing less than high-quality live dealer games.
However, it won’t be bad to see the operator partner with more live dealer software providers to help bring more variety to this section. But on the plus side, games from most software providers at BetRivers are playable on mobile and desktop computers.
Payment Methods: Easy-to-use and secure options
BetRivers Casino in Ontario, Canada, accepts 5+ payment methods. At the banking section, you can perform deposit and withdrawal transactions using options like credit/debit cards, e-wallets, online banking and checks.
All deposit transactions at the betting site are processed instantly, so you can expect money to appear in your account almost as soon as you complete a transaction. Apart from that, the minimum amount allowed at the casino is C$10 for most of the available options.
But things are a bit different for withdrawals. The processing of payouts is within an hour for PayPal and Interac, which is a fantastic time worthy of a spot on our fast-payouts casino list. However, for online banking/ACH, the processing can take 1-5 business days once approved. Check by Mail can even take up to 14 days, depending on the courier.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 6 |
| Top payment | Interac |
| Minimum deposit | C$10 |
| Maximum deposit | N/A |
| Minimum withdrawal | C$10 |
| Maximum withdrawal | N/A |
| Average deposit time | Instant |
| Average withdrawal time | 1 hour – 1 hour and 30 minutes |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
Interestingly, BetRivers Casino Ontario processes transactions free of charge. This means that the exact amount you deposit or withdraw is what you will get, so long your payment provider does not charge any fee. Transactions can be performed on the site from desktop computers and mobile devices.
BetRivers casino does not specify the maximum amount players can deposit or withdraw. However, each option has its limits and is displayed at the point of deposit or withdrawal. In addition, there is no specified limit on how many times a player can perform transactions.
Deposit methods
Withdrawal methods
Payments rating
- Reasonable deposit and withdrawal limits
- All major options available
- No fees
- Slow payouts for some methods
- No information on max payouts
Every player wants safe and decent banking options when betting online, as it improves their gambling experience and BetRivers provides just that. We are impressed with the 5+ methods available to use for deposits and withdrawals, as this will make performing transactions easier for players.
The support for Interac e-transfer also shows the betting site’s commitment to making the transaction process easy and smooth for players. Another big plus is the reasonable limits. While some online casinos allow a minimum deposit and withdrawal of C$20, BetRivers allows C$10.
In addition, we are delighted with the deposit processing time, which is almost instant for all methods. However, the payout times could be better for some options. Waiting for up to five business days for withdrawals via bank transfer and up to 14 days when using Check by Mail can be frustrating.
Some major options, such as Skrill, Neteller, and PaySafeCard, are still missing. Notwithstanding, this wouldn’t cause much fuss as the available options are good enough. And while it is noticeable that the online casino does not accept cryptocurrencies, the authorities do not allow it.
On the positive side, experts find the casino’s free processing of transactions pleasing. Not having to pay fees each time you make payments is a big plus for bettors, as they can get the full amount of their deposits or withdrawals.
Safety features: A haven for players
BetRivers is owned by one of the most reputable brands in the industry, Rush Street Interactive, Inc. The casino uses Secure Sockets Layer (SSL) to encrypt all connections to its platform. Besides, inbound and outbound communications are filtered by an industry-standard firewall.
At the footer of the platform is a safe and secure guaranteed seal. Also, the operator has a strong authentication feature (2FA) that bettors can enable during registration. With this, a security code is sent via text message to your phone number each time you want to log in. You must enter the code before you can gain access to your account.
Another noteworthy security feature at BetRivers is the login notifications. By default, you get a notification in your email each time you log in to your betting account. This online casino also performs RNG auditing for its games to ensure they are safe to play.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | Available (Not specified) |
| Responsible gaming seals | ConnexOntario |
| SSL encryption | 256-bit |
| Two-factor authentication | Available |
| Ever blacklisted | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | Rush Street Interactive, Inc |
| Deposit, wager, time, and loss limits | Not available |
| Self-exclusion | Available |
| Cooling off period | Available |
As part of the safety features available, BetRivers Casino Ontario has responsible gaming tools that players can use. These include deposit limits, spending limits, cooling-off period and self-exclusion. You can access these tools from your My Account section, and a dedicated Responsible Gaming page is available on the site.
Licensed by
-
The Alcohol and Gaming Commission of Ontario
Trusted by
-
ConnexOntario
Safety rating
- No important safety feature missing
- Log-in notifications available
- Two-factor authentication available
- Audit partner not mentioned
- Payout percentages not always available
No doubt, BetRivers online casino has proven itself to be a secure betting platform for Ontario players. The fact that it is licensed by the Alcohol and Gaming Commission of Ontario means that bettors can safely gamble on the platform legally.
Besides, the online casino has all the standard security features, which seem pretty great and typical to the competitors like LeoVegas casino. With the SSL encryption technology used on the site, your personal, financial and other sensitive details are as safe as they could be from being intercepted by third parties or hackers.
To further strengthen your safety at the online betting site, it is advisable to opt for the strong authentication feature. Then there is a login notification which comes in pretty handy, letting you know when your BetRivers account is being accessed from different devices.
Experts are also satisfied with the responsible gaming tools that can help you control your online gambling. You can set deposit and spending limits to manage your betting budget. Regardless, a few aspects need improvement. The operator does not have an RTP/payout percentage section to help players know what each game pays. In addition, the RNG audit company at BetRivers is not specified.
Mobile features: Bet on the go with ease
Ontario players will be happy to know that BetRivers is offers a mobile-optimised. The web-based platform can be accessed on smartphones and tablets through a web browser. Besides, the operator has a downloadable native app available to install on iOS and Android devices.
Compared to the 200+ casino games available to play on desktop, players can access 150+ games using BetRivers mobile app or mobile casino platform. This is around 75% of the entire library, which is even higher than the industry standard, 50-70%.
The BetRivers mobile app also offers a push notification feature that helps bettors stay up-to-date with the latest offerings. Navigating the app and the mobile casino platform is also smooth, with a search box included as it is on the desktop site.
We took a closer look at the BetRivers Ontario mobile app and realised that the iOS app is more stable than the Android app. The Android app is at times glitchy and slow, with some players claiming it may not load or booting slowly.
All the basic features available on the desktop casino site, such as the responsible gaming tools and the help centre, are accessible on the mobile casino and app. The main menu of the mobile platform is collapsed into a hamburger icon with more links fixed to the footer.
Play on these devices
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Android
-
iOS
-
Windows
-
MacOS
Mobile rating
- iOS and Android apps
- Easy-to-navigate mobile interface
- Occasional glitches on Android
- No mobile-exclusive games
BetRivers has done pretty well with its mobile casino and app. The mobile platform is well-designed, so Ontario players that love to play games on the go will find it easy to use. We are pleased with the 75% of games being mobile-optimised, so there is a high chance that bettors can play their favourite titles on mobile.
Generally, the mobile app is more visually appealing and friendly than the desktop site, with all the menus and links in the right places. For instance, accessing live chat support on mobile is easier, as the button is well displayed on the fixed footer pane.
Our team was happy with how fast the mobile casino site loads and the iOS app has several good reviews, which shows wide approval. However, the casino needs to look into the infrequent glitches on the Android mobile app to improve the mobile experience. When compared to the competition, we didn’t encounter any bugs on the PointsBet casino app for example – a much smaller brand that recently entered the market.
Another aspect experts think needs improvement is the game information feature on the thumbnail image of each game. While it is easy to hover and click on the information button on a desktop, our specialists find it difficult to do so on mobile.
But apart from the few drawbacks, the platform impressed with how responsive and fast the mobile casino, and the native apps are. Hopefully, the casino will work on these drawbacks, feature more mobile-friendly games and help players enjoy a fulfilling mobile online gambling experience.
Customer Support: All the help you need in different ways
BetRivers has done well in the customer support department as a top Ontario online casino. It has a dedicated support team that attends to inquiries and complaints. Both registered players and site visitors can contact the support team for assistance when they need it.
The fastest support method at the casino is live chat, available from 9:30 am to 2:00 am (EST). During our review, we noticed it took around 60 seconds (during off-peak periods) and five minutes (during peak periods) to get a response using the live chat support.
BetRivers casino offers email support and an on-site contact form where players can submit their complaints. However, with a response time of two hours during business hours, it is not as fast as live chat. Still, this is decent when it comes to the industry standard.
Another great support feature available to Ontario players at BetRivers Casino is the comprehensive help centre. Here, you will find answers to questions that cover almost all aspects of the casino. These include deposits and withdrawals, games, security and mobile compatibility.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 9:30 am to 2:00 am (EST) |
| Live chat | Yes |
| [email protected] | |
| Contact number | 1-855-744-0152 |
| On-page support | Help Section |
Although not advertised, players can call BetRivers operator on mobile when they need help. Support is available only in English. If a complaint is not resolved, the online casino stated that bettors can contact the Alcohol and Gaming Commission of Ontario (AGCO).
Support rating
- Live chat available to everyone
- Extensive help centre
- All important support channels available
- Slower email response time
- Live chat is not 24/7
To be candid, players really don’t like being in a situation where they have to contact customer support. But we’ve got to say BetRivers impressed with its customer support efficiency. It took less than a minute to get a response from the live chat during off-peak periods. And during peak periods, the customer support replies within five minutes.
However, the email support and on-site contact form are not as impressive. Receiving a reply can range from two to 24 hours. If you ever need assistance at the betting site, experts recommend you stick to the live chat support for quicker responses.
Alternatively, there is a comprehensive help centre which includes possible frequently asked questions. In fact, before you think about reaching out to the casino support team, it would be best to search your questions here, as you may likely find a comprehensive answer.
While BetRivers Casino Ontario has a telephone support line, even though it’s hidden, it may not be as helpful as the live chat support. And since it’s not a toll-free line, it may not be convenient for every bettor. Hopefully, the casino will have a toll-free line soon. BetRivers support team can also help should you have an online gambling problem.
Usability: Seamless navigation
Ontario bettors will find it easy to navigate the BetRivers platform, whether accessing it on desktop or mobile. Registration takes less than two minutes and there is the option to use an existing BetRivers.net account for fast registration. The main menu is at the top of the site (for desktop) and embedded in the hamburger icon (for mobile).
Usability facts
| Category | Details |
|---|---|
| Mobile app | Yes |
| Mobile games availability | 1/8 of all games |
| Ease of navigation | Pretty easy |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.5 sec. |
| UX and UI rating | Great |
| Other products | Sports | eSports |
Unlike some online casinos, there aren’t many banners on BetRivers. Therefore, the visuals are neat and clean for the most part. And as is standard among most operators, links to the terms of service, privacy policy, and other related pages are at the site’s footer.
Usability rating
- Sublime navigation across devices
- Search box available
- Fewer banners
- Filtering option limited to software
- Intrusive live chat bot
I believe usability differs from one person to another. However, specialists can vividly say BetRivers performed well above average regarding how user-friendly the platform is. The functionalities are just great with all the links and menus provided where you can easily see them.
What we find particularly impressive is the responsiveness of the search box in the game library. When you type a letter, it brings possible titles. This can be pretty useful when you don’t know the actual title of a game you want to play.
Also cool is the game information menu. When you hover over a game card, you will see an “i” icon. Click on this icon, and it will display details like the game type, software provider, along with a short description. This can help you know what to expect in a game before playing it.
However, the filter options are nowhere close to what you will find in online casinos like Coolbet. At BetRivers, you can only filter games based on the software provider. If you are looking for a game with a specific feature, you’ll need to search one after the other.
FAQs
How can I access BetRivers casino in Ontario?
You have two ways to access BetRivers Casino in Ontario. First, you can visit the official website of the betting operator through the web browser of your desktop computer or mobile device. Alternatively, you can download the BetRivers app on your Android or iOS smartphone or tablet. Through the mobile app, you will gain access to the betting platform and can create a BetRivers casino account, play games, withdraw winnings and perform several other actions.
Is BetRivers a safe place to play casino games?
Yes, it is. BetRivers casino is legal in Ontario, Canada. It has a licence with the Alcohol and Gaming Commission of Ontario. Besides that, the casino platform is encrypted using Secure Sockets Layer (SSL) and firewalls. This means your sensitive information is safe and cannot be accessed by intruders. Besides, BetRivers work with an independent audit firm to audit its betRivers casino games and ensure they are safe to play. It also partners with only reputable software providers.
Is there a BetRivers casino app?
Yes. BetRivers offers a bespoke casino app to help you enjoy your favourite games and an excellent casino experience while on the go. Players can access over 150 games on the BetRivers mobile app, including most-played hits, without sacrificing on the feature-rich quality of desktop gaming.
What games can I play at BetRivers casino in Ontario?
BetRivers feature 200+ games that cut across a variety of providers. You can play video slots, including jackpot and classic titles. There is also a decent selection of BetRivers casino table games like blackjack, baccarat and roulette that come in several variations. Likewise, you can play video poker, Slingo, and online poker at the casino. Players looking for an immersive experience similar to land-based casinos can try out BetRivers live casino games powered by Evolution Gaming.
How can I get my winnings at BetRivers?
Interestingly, you can use numerous banking options to get your winnings at the casino. The operator accepts payout options such as PayPal, Interac, BetRivers Play+ Card, Check By Mail and Online Transfer (ACH). The minimum amount you can withdraw is C$10, and no processing fee applies. For PayPal and Interac, your winnings can be processed within two hours. However, payout requests via other methods can take days to process. Nevertheless, there is no specified limit on how many times you can submit withdrawal requests.
BetRivers casino review
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