Betsafe casino review in 2025: Ontario
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Betsafe casino has been a major player in the gaming industry for over a decade. They’ve recently arrived on Canadian shores with a staggering selection of software providers and quality mobile apps.
In our comprehensive Betsafe casino review, we’ve delved into every aspect of this platform, exploring its key features, payment options, security protocols, and mobile friendliness.
Pros and cons
- 24-hour withdrawal processing
- High-quality mobile app
- Audited by eCOGRA
- Just four withdrawal options
- No 24/7 support
- No phone line
General ratings
General info
| Launch date | 2023 |
| Company behind | BML Group Ltd |
Best alternatives to Betsafe casino
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
While researching this Betsafe casino review, I discovered that this casino performs well in terms of its software library, customer support, and native mobile app.
However, it is important to highlight a couple of the negatives — the list of withdrawal banking options is underwhelming, and the live chat is not always available.
But if you are willing to overlook those negatives, there is much to enjoy here. If you are looking for a fun and innovative online casino in Ontario, you can do a lot worse than try out Betsafe.
Games at Betsafe casino Canada
Betsafe online casino is currently home to just over 2,000 casino games. This includes a wide range of video slots, popular live games, table games and video poker games.
The video slots include classic games and popular titles like Book of Dead and Starburst. There are also over 100 jackpot slots, including the ever-popular Mega Moolah. There are plenty of slots with features like multipliers, Free Spins rounds, and respins.
If you are a live casino fan, Betsafe Casino provides a strong range of blackjack tables, live roulette, baccarat and game show titles. This section of Betsafe casino games online has around 125 games available.
The 50+ table games at Betsafe online casino feature several video versions of blackjack, baccarat and roulette titles. There is also a small number of poker games.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | 9 Blazing Cashpots Megaways |
| Slots | 2,197 |
| Popular slot | Arctic Enchantress |
| Jackpots | 147 |
| Top jackpot | Book of Atem WOW Pot |
| Table games | 65 |
| Popular table game | Classic Blackjack with Ten – 20 |
| Live games | 153 |
| Most streamed | The Money Drop Live |
| Average RTP | N/A |
| Demo-play availability | Yes |
All the games at Betsafe Casino are available on desktop or mobile devices. Canadian gamblers can also enjoy free mode on Betsafe.
Game types available
Games rating
- Over 100 jackpot games
- 100+ live dealer games
- Classic slots available
- Small poker selection
- Few table game categories
The casino Betsafe has put together is good, and I especially enjoyed that many slots were available in demo mode, letting me try out new titles and explore the gameplay.
In terms of numbers, Betsafe is doing well. It largely outperforms competitors with its 2,500+ games. Only Dream Vegas and PlayOJO can give Betsafe a run for its money on the slots front, and its 147 jackpots put it in the same league as BetMGM.
I found Betsafe casino games to be very high-quality too. Most of my favourite video slots were here, and there was a decent range of game categories. I got slots, blackjack, roulette, baccarat, and some video poker options, but no game shows, craps, sic bo, or scratch cards, for example.
So while Betsafe Casino cannot claim to have one of the best online casino libraries on the market, it does offer a solid option for Canadian gamblers and is well worth checking out.
Betsafe online casino: software providers
Whether using the Betsafe casino mobile site or desktop site through your internet browser, you will find games from over 120 game developers. This includes many of the leading names in the industry.
The live casino is powered by heavyweight software developers Pragmatic Play, Evolution Gaming and Playtech. This means you will find professional dealers, real-life casino settings and high-quality video graphics.
The video slots at Betsafe come from many of the most popular game providers in the industry. NetEnt, Microgaming, Red Tiger and Relax Gaming all contribute titles to Betsafe.
There are also a lot of new, up-and-coming game providers at Betsafe. Names like Aurum and 707 Games may not be household names but head to Betsafe Canada to check out what they offer.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | Big Time Gaming |
| Number of software providers | 120+ |
| Live providers | 3 |
| Most popular live software | Evolution |
| Bespoke software | No |
| Download required? | No |
All the games at Betsafe Canada can be played without downloading any additional software. The games should all run smoothly if you have a Flash player on your laptop or mobile device.
Available software
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NetEnt
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Play'n GO
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Pragmatic Play
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Playtech
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Evolution
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Red Tiger Gaming
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Blueprint Gaming
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Big Time Gaming
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Relax Gaming
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Stakelogic
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Slingo
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Push Gaming
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High 5 Games
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Inspired
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Quickspin
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4ThePlayer
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All41Studios
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Aurum
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Boomerang
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Electric Elephant
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Eyecon
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Fantasma
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Genesis Gaming
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Hacksaw Gaming
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Just For The Win
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Kalamba
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Lightning Box
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Nolimit City
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Northern Lights Gaming
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Novomatic
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PearFiction Studios
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Print Studios
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Rabcat
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Snowborn
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Stormcraft Studios
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Thunderkick
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Wild Streak Gaming
Software rating
- Three live casino developers
- New developer’s titles available
- Good range of live table games
- Few Evolution Gaming games
This is much better. The range of software developers providing games to Betsafe is truly exceptional. You will need help finding a better collection of developers anywhere in Ontario.
Although Betsafe has a much smaller game library than Casumo, it has games from almost 30 more software developers. This gives Canadian players a great chance to try out several games they would not find in other online casinos.
The main drawback at Betsafe is that only five live casino games are provided by Evolution Gaming. I consider Evolution the gold standard in live gaming, so I was disappointed to discover that Betsafe has a limited range of titles.
This is especially disappointing when you look at an operator like BetRivers. Despite having a smaller overall selection of software providers, it does have over 50 live games from Evolution Gaming. Ultimately, though, that was my only real complaint.
Payment methods
You can deposit to your Betsafe Casino account using the following options: VISA, ecoPayz, Mastercard, MuchBetter, Paysafecard, and Interac. Players can also make withdrawals to their bank account through bank transfers. The minimum amount you can deposit is C$10.
Players can withdraw money from Betsafe via Interac or a bank transfer. However, some payment methods make charges of up to 2.5%. While players can withdraw a minimum of C$10, the website does not specify a maximum for withdrawals.
Deposits should arrive instantly in your Betsafe account, but withdrawal times vary. Betsafe aims to process all withdrawal requests within 24 hours, but you should allow up to 3 working days.
Betsafe does not place a charge on any deposits from player accounts. However, you may incur a small charge from the payment provider. In most cases, this will be at most 2.5%.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 7 |
| Top payment | Interac |
| Minimum deposit | C$10 |
| Maximum deposit | N/A |
| Minimum withdrawal | C$10 |
| Maximum withdrawal | N/A |
| Average deposit time | Instant |
| Average withdrawal time | 24 – 48 hours |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
While Betsafe aims to process all withdrawal requests within 24 hours, you may have to wait longer for the funds to arrive in your account. This is due to the bank transfer times of your provider.
Deposit methods
Withdrawal methods
Payments rating
- 24-hour withdrawal processing
- Instant deposits
- 5+ banking options
- Bank transfer with Interac only
- Just four withdrawal payment methods
The payments offer at Betsafe is good, with a few caveats. For example, I’m happy with the seven payment methods available for deposits, but the options dwindle to four when it comes to withdrawals.
I was glad to see Betsafe offering a C$10 deposit minimum. I come across casinos with a C$20 minimum much more often than the C$5 offered at outliers like BallyBet.
Though, the big negative is Betsafe’s withdrawal options. Having just two options is a big disappointment, but other operators have a similarly low number of options. For example, FanDuel offers three deposit and withdrawal options to Canadian players.
Those withdrawal limits and withdrawal fees earn Betsafe its 65+ score. I would have liked to at least MuchBetter withdrawals on the table to award a higher score.
Nevertheless, despite the limited choice, the payment methods at Betsafe Casino are safe and secure, and you should have no issues depositing or withdrawing funds from the operator.
Security features
Betsafe Casino is part of the Betsson Group. This parent company holds licences from a number of regulators, including the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC). While in Ontario, the casino is also licensed by the Alcohol and Gaming Commission of Ontario (AGCO).
Additionally, the Betsafe website and mobile app use the latest SSL encryption technology (TLS 1.2 RSA Key) to protect its Canadian players’ personal and financial data.
Like many other brands in the gaming industry, Betsafe provides a number of responsible gambling tools. These tools include reality checks, deposit limits and the ability to self-exclude for a period.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | eCOGRA |
| Responsible gaming seals | Global Gambling Guidance Group. GamCare, Gamblers Anonymous, BeGambleAware |
| SSL encryption | TLS 1.2 RSA Key |
| Two-factor authentication | Available |
| Ever blacklisted? | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | BML Group Ltd |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
It is also important to note that Betsafe casino has never been blacklisted. In other words, they have never been banned from providing an online gambling provision in Ontario.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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Gamblers Anonymous
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Gambling Therapy
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GamCare
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Gam-Anon
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BeGambleAware
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Global Gambling Guidance Group
Safety rating
- Good gaming limits tools
- Never been blacklisted
- Fully licensed
- Could get more licenses
My primary concern in this section is establishing whether the casino operator can be trusted. And the good news is that Betsafe casino is a completely trustworthy operator.
This trustworthiness is highlighted by the fact that it is fully licensed, has a secure website and is serious about encouraging players to gamble responsibly. The safety provision is roughly the same as what you will find at bet365 casino. Another operator that scored a 90+ rating from me.
While the tools for gambling responsibly are comprehensive, I would have liked to have seen a few more articles on the subject if I’m being picky. LeoVegas is a great brand that provides many safer gambling articles.
But overall, this is a fairly minor concern and does not lose Betsafe casino too many marks. It does not alter my assertion that this is a fair and trustworthy online casino brand.
So you can rest assured that when your play at Betsafe produces fair results, your withdrawal request will be honoured, wagering requirements are not excessive, and your data will be fully secured.
Betsafe casino mobile features
Thanks to the operator’s mobile betting app, you can play at Betsafe when you are out and about. This app is free and available from the Google Play or Apple app store.
The Betsafe app includes the same online slots, table and live casino options as the full desktop version of the Betsafe online casino website. You can also access the same customer service and Betsafe banking options.
As all the software developers at Betsafe casino have fully mobile-compatible games, you will be able to enjoy the same in-game features and overall game performance as you can using a desktop.
If you prefer to use the Betsafe website, the operator has optimized the site for mobile devices. This means you can access the full version of the website via a mobile browser.
While testing the Betsafe mobile casino app, we found the page loading times to be as fast as most other apps and casino websites. This also applies to the performance of casino games.
Play on these devices
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Android
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iOS
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Windows
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MacOS
Mobile rating
- Superb mobile app
- Available on iOS and Android
- Fast loading times
- Fewer slots available
Betsafe is seriously impressive when it comes to mobile casino play. I enjoyed a seamless gaming experience both on the mobile app and on the mobile web browser.
The fact that Betsafe has a mobile app immediately puts it above many competitors in the Ontario market. Brands such as Casino Days have opted for a mobile-compatible site rather than producing an app.
Not only does Betsafe have a mobile app, but it is extremely high-quality. I’d put it on the same level as the ComeOn casino app, which is another operator with a 90+ rating in this area.
Most importantly, the Betsafe app just works well; I found the site extremely easy to navigate, and the games played perfectly. This was the same when I tried out the mobile site.
Given the huge popularity of mobile gaming, it is great to see that Betsafe has provided such a comprehensive service for mobile players. It has one of the best mobile offerings on the market.
Customer support
When encountering an issue at Betsafe, you can contact the customer support team via live chat or email. Both of these services are available between 11:00 am and 02:00 am.
The Betsafe support team aims to respond to live chat requests within 30 seconds, whilst email messages should receive a reply within 30 and 60 minutes. Both options can be found in the operator’s Help Center.
This Help Center is also home to an extensive set of FAQ articles. These articles cover important areas such as your initial deposit, service fees, and wagering requirements.
There is also a free text search box in the Betsafe Help Center. Here, you can type in your query, and Betsafe will give you a set of articles containing potential answers.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | Call back feature |
| On-page support | Help section |
At the time of writing, Betsafe does not provide any telephone support. They have social media channels on Facebook and Twitter (@BetsafeCanada), but they are not Ontario-specific.
Support rating
- Huge range of FAQ articles
- Live chat is available
- 1-hour email responses
- Limited hours for live chat
Again I could have been more impressed with Betsafe’s performance in this area. When I tried the live chat and email options, I found the customer service agent highly professional and knowledgeable.
Since casinos commonly provide 24/7 support, I find the limited opening hours a bit disappointing. Operators like CasiGO, who offer a round-the-clock live service, will always receive a higher score in this section.
But when it is open, the live chat at Betsafe casino is as good as you will find anywhere in Ontario. It compares favourably with many other live chat services, including the one provided by Bet99 casino, thanks to the fast replies and professional agents.
The lack of telephone support is not a concern for me as I rarely use the service, but I have to deduct a few points from Betsafe, as some Canadian players like being able to phone in.
In conclusion, while I was satisfied with the customer support at Betsafe, it could do a lot better. In this day and age, there’s no excuse for not providing 24/7 support.
Usability
An online casino’s usability refers to how easy it is to find the games you want to play, payment options, terms and conditions, deposit, wagering requirements, etc. A casino that receives a high usability rating will have easy navigation, several search options, and rapid loading times.
At Betsafe, you can search for games by filtering them based on the game type or software provider. There is also a text box if you want to type in the name of the game you want to play.
The top menu of the Betsafe app shows the broad categories of the site. In addition to the casino, you can find links to the live casino, the Betsafe sportsbook, esports and virtual sports online. The footer contains links to the casino’s policies and support.
The left-hand-side menu of the Betsafe mobile app displays the main game categories — for instance, jackpot games, scratch cards, and Megaways. The main part of the page displays icons for new games, popular games and other categories.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Yes |
| Mobile games availability | 1/2 of all games |
| Ease of navigation | Very good |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.8 sec. |
| UI and UX ratimg | Excellent |
| Other products | Sports | e-Sports | Poker | Fantasy sports |
When you go to a page containing a specified game type, you will see sub-menus that help you drill down to specific games. For example, the jackpot page has sub-menus showing progressive, mega, and exclusive jackpots.
Usability rating
- Easy navigation
- Variety of search options
- Easy to locate information
- Slightly dull looking site
Not for the first time, Betsafe casino has produced a superb performance in a key category. I had no trouble finding my way around the Betsafe casino app.
I wouldn’t go as far as to say that this is the best Ontario casino app or website in terms of usability. I’d give that honour to WoW Vegas, but Betsafe is definitely in the top tier.
My only criticism is that the Betsafe app is not the most dynamic looking on the market. Compared to the likes of Playzee, it is a slightly dull-looking site.
But in terms of usability, it does a good job. Everything is laid out, games are easy to locate, and you are only a page or two away from where you want to be.
So once again, I am delighted to give Betsafe a score of 90+. If you are an online casino fan, you will be satisfied with what’s offer at Betsafe.
FAQs
Is Betsafe casino legal in Ontario?
Yes. Betsafe has a full licence to provide legal online casino gaming and sports betting options in Ontario. To obtain this licence, Betsafe had to demonstrate that it provides a fair and trustworthy gambling provision and that your data is fully secure. ECOGRA regularly audits the fairness of the games at Betsafe to ensure that all bets are decided by random number generators (RNG).
Who owns Betsafe casino?
Betsafe sportsbook and casino are part of the Betsson Group, an igaming corporation based in Malta. The Betsson Group holds licences from a number of jurisdictions, including the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). They are also the parent company of a number of other online gambling sites, including NordicBet and Star Casino.
How long does withdrawal take from Betsafe casino?
The only way you can withdraw money at Betsafe is by using Interac or via a bank transfer. Betsafe aim to process all withdrawal requests within 24 hours. However, you may have to wait a few days longer for the bank transfer to be completed. Withdrawals from Betsafe start at just C$20; Betsafe applies a 2.5% fee to any withdrawals from player accounts.
What casino games can I play at Betsafe?
Betsafe is home to over 1,100 casino games. This includes around 1,000 online slot games, over 100 live dealer games, and several popular table games and poker rooms. You will also find an array of Betsafe casino offers. Betsafe also has an online sports betting site. The Betsafe sportsbook features horse racing, virtual sports, football betting (including the World Cup) and a variety of other sports betting options, including live betting for fans of online sportsbooks.
Is there a Betsafe casino mobile app available?
Yes. The Betsafe mobile casino app is free from either Google Pay or the Apple app store. All software developers providing games to Betsafe have made their games fully mobile-compatible. As such, all the online slot and live casino games at Betsafe can be played on the operator’s mobile casino app.
Operator comparison
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| Expert rating |
Expert rating
87
/100
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| Playscore |
Playscore
86
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%
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%
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| Bonus |
Bonus
Top-notch mobile app
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| Minimum deposit |
Minimum deposit
$10
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| Minimum withdrawal |
Minimum withdrawal
$10
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| Deposit methods |
Deposit methods
7
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| Games |
Games
2,350+
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| Loyalty rewards |
Loyalty rewards
no
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| States |
States
ON
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| Visit site | Visit site | Visit site |
Betsafe casino review
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