Introducing Betano casino – not just a sports betting site but also a top-notch casino worth exploring. Our Betano casino review covers all the essentials, from an extensive library of games to seamless usability and impeccable support.
Our team of experts took a deep dive into this renowned casino, exploring everything from available games to payment options to mobile app usability.
- Great games range
- Easy to navigate
- Impressive mobile apps
Pros and cons
- Excellent live casino
- Top software providers
- 24/7 live chat
- No progressive slots
- No phone line
- No help centre
How we rate?
Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.Learn more
What is our Playscore?
The Playscore represents the average rating according to top critic sites for a given gambling operator.Learn more
|Company behind||Kaizen Gaming|
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Games: Betano live casino games and more
This online casino offers a good mix of games. You can choose from over 600 slots and over 70 virtual table games. The Betano live casino is particularly impressive, as it offers over 300 titles.
The games are laid out clearly in several categories, including New, Popular in Betano, Table Games and All Games. You can also drill down into the slots collection by theme and provider. This makes it very easy to select a game.
If you want to play games on the go, the Betano casino mobile offering is no less impressive than the desktop version. There are native apps for both iOS and Android devices, and most of the games are available on them.
However, there’s no need to download any additional software if you prefer not to. The Betano casino site is also fully mobile-optimized, meaning the full range of games also runs well in the browser of most devices.
|Expert’s pick||Gonzo’s Quest Megaways|
|Popular slot||Gonzo’s Quest|
|Table games total||70+|
|Popular table game||Blackjack Classic|
|Live games total||340+|
|Most streamed||Crazy Time|
When it comes to games, Betano casino offers an immersive gameplay experience. Everything is laid out clearly, and there is something to suit everyone. Players can find some of the most popular slots and enjoy interacting with the dealers in the live section of this casino.
- Rich live dealer lobby
- Good table games range
- Small poker selection
- No progressive jackpots
I saw such a wide choice of games on this site. Betano’s casino games include an excellent range of virtual and over 340 live casino games. It is unusual to find such a large live section at a casino. That’s okay for one of the smaller players in the Ontario market!
Furthermore, Betano has used some of the top game providers for its live casino. These include Evolution Gaming, widely recognized as the best at producing live casino games. Many Ontario casinos that offer a live casino, like Yukon Gold, don’t use Evolution Gaming, so it’s great to have so many of that provider’s games to choose from here.
Betano casino also offers live dealer games from Playtech and Pragmatic Play, and I liked how the casino sorted the games by provider. It made it easy for me to find my favourites. Additionally, each provider has its style, so seeing each game in one place is good.
I liked how Betano casino grouped all its games. To the left of the screen, quite a few sub-sections are arranging the slots in particular clearly and logically. I often find that other casinos, like PartyCasino, just put their slots on one page. This can be overwhelming.
There is plenty to choose from on this site, and fans of live casino games will be pleased here. It was refreshing that the casino has yet to put up many slots and left it at that.
Software providers at Betano casino
Betano casino uses just nine software providers. However, they are almost evenly split between providing slots, virtual table games, or live casino titles. The providers used include some of the most well-known names in the gaming industry and a handful of newcomers.
Evolution, Pragmatic Play, Playtech, NetEnt and IGT have established suppliers. Overall, these providers supply nearly 700 titles in Betano’s games library. In particular, the live casino hosts nearly 200 titles from Evolution, a provider whose casino games are only sometimes found in Ontario casinos.
Betano also uses over 300 titles from the impressive portfolio of one of the industry’s newest providers, Games Global. This provider has partnered with over 50 game studios worldwide that create exclusive titles for the Games Global library.
The remainder of the games at Betano casino come from smaller providers, including Red Tiger, Wizard Games and Real Dealer. This mix of providers means players can access cutting-edge titles covering a broad spectrum of casino games.
The full portfolio of games from some of the providers needs to be included. For example, although Playtech is one of the providers used here, its popular Age of the Gods progressive jackpot titles are yet to be available.
- Top-quality software developers
- New and established developers
- Missing providers' full portfolios
- Fewer providers than competition
I was surprised to find out that much from this casino. It belongs to one of the smaller casino companies in the Ontario market. Owned by Kaizen Gaming, Betano has been around since 2012.
However, I needed to be corrected. When I carried out this Betano casino overview, I found that although it only has 9 providers, they are a good mix of established names and new kids on the block.
Betano casino offers something different from many other casinos in Ontario, as it has so many live dealer games. Most of those games are provided by Evolution, but Pragmatic Play, Playtech and Real Dealer also supply several titles. Even sites as big as BetMGM don’t have multiple live dealer game suppliers.
When I looked at the video slots, I was disappointed that there were no progressive jackpot slots. This seems strange to me, as the software providers on the site make those types of games — I’m thinking Playtech and its Age of the Gods series here. Rivals like Jackpot Village have plenty of progressive jackpots to choose from and use some of the same providers.
Overall, the choice of software providers is good. However, Betano casino has yet to make the most of the games from those providers. If the casino wants to go the extra mile, it should include some progressive jackpot slot machines and live poker.
Having reliable ways of depositing and withdrawing money is crucial to the success of any casino. In this Betano casino review, we took a cautious look at the payment methods on offer.
At Betano casino, players can choose four payment methods for making deposits. These are Interac, Visa and Mastercard debit or credit cards and Apple Pay. The minimum deposit is C$10, except for Apple Pay, where the minimum is just C$5. The maximum deposit limits range from C$3,000 for Interac, C$5,000 for ApplePay, to C$50,000 for card payments.
Regarding withdrawals, players can choose from just three options — eCashout, Visa, Mastercard debit, or credit cards. The minimum withdrawal limit is C$10, while the maximum is C$9,999 and C$50,000, respectively.
Deposits are effectively processed instantly, although Interac transactions can take up to 5 minutes to appear. Withdrawals are much slower, taking 1-3 business days for eCashouts and 2-5 business days for card payments.
|No. of payments||5|
|Average deposit time||Instant|
|Average withdrawal time||48 – 72 hours|
|Average deposit fees||No fees|
|Average withdrawal fees||No fees|
After submitting a withdrawal request, the casino also has a 24-hour pending period in place before the payment is processed. However, one of the best things about the payment methods at Betano casino is that there are no fees.
- Internationally recognized providers
- No fees applied
- Fast transaction times
- No e-wallet or prepaid options
- Up to 5-day withdrawals
Having reviewed a number of online gambling sites in Ontario, I must say that I found the payment methods on this site rather disappointing. Betano casino does have five very sound, internationally recognized methods, but we prefer to see at least ten options. More than five is needed.
This is especially true when you compare Betano casino to rival sites like Golden Tiger, which offers 10 ways to make deposits and withdrawals. A wide range of payment options is necessary in today’s online gambling world.
Many players like to use e-wallets because it lets they keep their banking details private. While none of the well-known e-wallets like PayPal, Skrill or Neteller are available here, Betano does give players the option of using Interac for deposits and eCashout for withdrawals.
Both options are payment methods specific to Canada, so Betano gains some points. It beats established sites like BetVictor on this aspect. However, BetVictor online casino does offer more options, including numerous e-wallets, a prepaid card and fast bank transfers between local banks.
ApplePay is another plus, but where’s the equivalent for Android users? Also, the fact that card payments are the only option that can be used for both depositing and withdrawing is a big minus in my book. The lack of deposit and withdrawal methods affects my Betano casino rating.
Betano casino has taken a number of steps to ensure that its website is a safe and secure environment for players. First of all, it is fully licensed by Ontario iGaming, meaning that the casino can legally operate in the province. Betano casino also has a license from the Malta Gaming Authority.
The casino is also a member of SecureTrust. This organization assists companies with their online security needs. It advises and oversees data privacy, card payments, and compliance. Lloyds annually audit the casino and undergoes quarterly vulnerability scans.
This means that Betano casino is relying on more than just its own technical team. It also works with internationally recognized organizations that specialize in online data security. Additionally, Betano operates a strict KYC protocol to prevent underage gaming.
|Responsible gaming seals||Gambling Therapy|
|Licences||The Alcohol and Gaming Commission of Ontario|
|Company behind||Kaizen Gaming|
|Personal loss limits||Available|
Finally, Betano casino has a comprehensive Responsible Gaming section. It lays out all the tools available to players if they want assistance with gaming. Betano casino also states that all its staff have received responsible gaming awareness training.
- External security company
- Responsible gambling tools
- Detailed responsible gambling policy
- No audit information
For this Betano casino review, I have found this site to be a real mixed bag. The live section of this casino is very impressive, while the deposit and withdrawal methods are less so. However, the casino has surprised me with its safety features, exceeding most casinos.
By using an external company to advise and assist with its security and payments, Betano casino has shown that it is committed to its players’ safety. The casino has gone further than many other casinos, such as LeoVegas, which is fully licensed but only uses its in-house technical team to maintain the site.
Even Microgaming sites such as SpinAway rely on in-house teams. So it is refreshing to see that Betano casino works with a specialist company. I also liked that the casino is open about working with SecureTrust and has its logo on the website.
Of course, the fact that Betano casino can also legally operate in Ontario because of its licence from Ontario iGaming also made me feel safe on the site. I like sites to be properly regulated, as that means that my money and any casino details, like the personal information I have supplied, are safe.
Overall, Betano casino has done a great job creating a safe environment for players. The casino also takes players’ relationship with gambling seriously. All of its staff are trained in gambling awareness, and the site also uses an in-house AI program, RG-AID to detect immoderate playing patterns that might signal a problem.
The Betano casino website is well-equipped for the mobile age, and there is a long list of compatible devices. For a start, the desktop site is fully mobile optimized, resizing to fit any mobile device. The site has a top and bottom navigation menu on smaller screens.
The mobile casino can be found in the bottom menu, where a casino chip icon is used as the symbol to enter the casino section. This works well, keeping the sportsbook separate from the casino and making it easier to navigate on small screens.
All the features are available on the mobile browser, meaning you have access to everything you need. But Betano also provides apps for both iOS and Android devices. The iOS app can be downloaded from the App Store, while the Betano Android app is available directly from the Betano site.
These phone apps are well thought out and are optimized to work across devices. Additionally, the majority of games and features are available. Whether you use iOS or Android, you should have a seamless mobile casino experience.
|Mobile browser access||Google Chrome | Mozilla Firefox | Safari | Opera|
|Top mobile game||Gates of Olympus|
|Live mobile games||340+|
Players can download the Betano app or run the site from a mobile browser. Downloading the Betano app has all the advantages of running software on a mobile device. However, running the Betano mobile site through the browser means players can use something other than valuable storage space on their mobile devices.
Play on these devices
- Great iOS and Android apps
- Site resizes to any device size
- Most games are available
- App crashes sometimes
Again, I am pleasantly surprised by this site. Betano’s mobile provision is very good. The fact that players can choose between downloading mobile apps or just viewing the site using a browser is outstanding.
I was also pleased to see a dedicated Betano app for Android and iOS users, although players must download the correct Betano mobile app for their devices. These apps are specially designed to run on smaller screen sizes.
Many online casinos, such as Casumo casino, need dedicated apps, relying instead on providing a mobile-optimized website. This could be an issue for those sites, as some players prefer an app.
Sites often work better through an app and use less battery. However, the downside for players is that the full range of games is often unavailable on the app. However, unlike JackpotCity, whose app carries just half its games library, Betano online casino is different.
Overall, the Betano mobile site and app are impressive. I also liked that players don’t have to download a mobile app but are there if they want them.
There are several ways to contact the customer care team at this casino. These include live chat and email to the support team. Players can email the marketing team or contact the casino through social media.
One thing that Betano casino needs is a help centre or any FAQs. Instead, the site offers a series of pages listed under ‘Useful links’, that answer many of the questions players would find in a help centre. These pages cover T&Cs, transactions, KYC, social media, and more.
However, players can contact the customer support team using live chat before signing up for a casino account to find out any information. The support agents are beneficial and provide fast and reliable service.
Players with a less urgent query can use one of two email addresses. One is dedicated to providing help and support, and the other is for any sponsorship, marketing, or advertising issues.
|Customer Support Availability||24/7|
|On-page support||Useful links section|
In addition, the casino is active on various social media platforms, including Facebook, Twitter and Instagram. Players can also reach out to the support staff through these channels, but answers will be slower than via the live chat.
- Speak to a real agent on live chat
- Live chat available 24/7
- Can email the casino directly
- No help centre
- No answers to simple questions
For an online casino to succeed, it must support its members well. Players often have queries; they will go elsewhere if they don’t get answers. For example, what if they play their favourite slot machines or video slots and the site crashes? In that situation, players need to contact customer support urgently.
Betano casino has provided players with some good options for contacting them. Of course, the 24/7 live chat is fantastic. When I contacted them, I found that the agent was friendly and polite and quickly answered my questions.
I also appreciated that, unlike SlotsMagic, I didn’t have to log in to ask a question using the live chat. I didn’t need an account but I had to supply my email address.
Although I was generally satisfied, I couldn’t see a phone number, which I could at NorthStar Bets. This can be particularly useful if you need to talk to someone urgently and gets any casino that has a dedicated phone line a higher rating from me.
I was also impressed by Betano casino’s social media presence. Players can contact the casino on Facebook, Twitter, Instagram, YouTube, and LinkedIn. While the casino had few followers, seeing them trying to interact with their players this way was great.
The site has a modern look and feel. The colour scheme used is a dark grey background with white text. Orange is a highlighted colour in the top navigation bar and icons. The simple colour scheme makes it easy for the casino to guide players around the site.
Betano uses the full width of the browser window to display its content and resizes well to different screen sizes. The main navigation menu runs along the top and left of the window, leaving plenty of space for the games based on slot machines and table games to stand out. The site loads well and is clear and simple.
When players move from a desktop to a mobile browser or mobile app, the colour scheme is kept the same. The apps and website have a slightly different layout, but this is a minor usability issue.
The top navigation menu and footer remain the same across the site. This makes it much easier for players to find their way around. Only the left navigation changes, meaning players can easily jump from the sportsbook to the casino.
|Ease of navigation||Effortless to use|
There are a few game filters for slots, while the live section of this casino includes filters for both the main game types and the providers. Players can also use a general provider filter or the search bar.
- Easy to navigate around
- Uncluttered interface
- Sleek colour scheme
- Nav menu lacks categories
I enjoyed spending time on this site. The colour scheme works very well and allows players to spend time on the site without feeling like it’s too much. Although the navigation worked well, the left-hand side could do with a bit of updating.
Betano casino has also managed to focus on what’s important on the site: the slots, table games and live casino. Some online casinos need to do more than the content on the page. For example, the BetRivers casino site is overwhelming, with tickers, moving images, and multiple navigation bars.
When players are bombarded by content, they tend to leave the casino quickly. So, Betano casino has done well to keep things simple. Also, because the layout remains the same across the site, players feel the site is distinct from section to section.
One of the things I would have preferred was that there were links to some important information buried in the footer. This may not seem like a usability issue, but players need some of this information, so they should make it more prominent on the site.
Overall, I liked the look of this site, and I enjoyed navigating around it. After a while, I found the orange a bit jarring, but I still liked the colour. Some sites like Casino Classic use colours that are just too much and make the site look dated.
Having carried out an extensive review of this site, I liked it. Betano gives players a massive choice of games in the live dealer, which is unusual in Ontario. It has yet to rely on slots, which does set it apart from many other small casinos online.
The only real issue with the games was that there needed to be progressive jackpots. However, the range of other games does compensate for this. I wonder why the site has no progressive slots, as it works with providers who make them. But hopefully, the casino will add them soon.
I recommend this site, as I liked the design and the choice of games. Betano also felt very safe to me. It is correctly licensed by Ontario iGaming and partners with an external company to manage its security. Overall, I had a good time reviewing all the games and will return to this site soon.
Is Betano casino legit?
Yes, Betano casino holds a licence from Ontario iGaming. This means that the casino can operate legally in the province and that players have some protections when playing on this site. Betano is also regularly audited to ensure that it operates to a high standard regarding the safety of player data. Additionally, the games come from trusted providers meaning that players are guaranteed a fair gaming experience.
How can I sign up?
It couldn’t be easier to sign up at Betano casino. Simply hit the Register button, and follow the on-screen instructions. However, you do have to be over the age of 19 and be able to prove you are a resident of Ontario. The casino will need to carry out a verification process before it can activate your account. The process is a condition of the Ontario iGaming licence, so Betano has to stick to it closely.
Can I play for real money?
Yes, you definitely can! Betano casino is a real money casino. This means that players can wager their own money on the site. If they win, they will win real money. The money is held in their casino account until they can withdraw it. Players must sign up at this casino and make their first deposit to get started.
How do I make deposits and withdrawals?
Betano casino has provided its players with a few methods to do this. Firstly, players can use Interac to make deposits. However, it’s worth remembering that you must use eCashout to withdraw if you use Interac to deposit. The casino also accepts Visa and Mastercard. With both of these methods, you can make deposits and withdrawals. The minimum deposit is $10.
Does Betano casino work well on mobile?
Yes, this is a fully responsive website. Not only that, but Betano casino also has native apps for both iOS and Android devices. If you want to use the website on a mobile, you only have to put the URL into the browser. The site will automatically resize to fit the browser window. Players can download the apps from the Apple Play Store or the Betano website.