Bally Bet casino Ontario review: 2023 ratings
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Bally Bet is a name known to many in the US, and the operator is about to leave a mark on Canadian players too. Built with quality in mind, Bally Bet casino Ontario offers a decent selection of slots, tables, and live casino games.
Discover our in-depth Bally Bet casino review, with detailed overview of the operator’s games, software, legal standing, user experience, and more.
Operator highlights
- Great mobile user experience
- Reputable brand
- Low minimum deposits
Pros and cons
- Secure platform
- Well-known software providers
- Clean user interface
- Small collection of games
- Few payment methods
- Subpar customer support
General ratings
How we rate?
Our main score is the Expert Rating, which ranks casinos on over 60 criteria in seven different sections, including games, safety, usability, and more.
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What is our Playscore?
The Playscore represents the average rating according to top critic sites for a given gambling operator.
Learn moreGeneral info
| Launch date | 22/07/2022 |
| Company behind | TRMG (Twin River Management Group) |
Best alternatives to Bally Bet casino
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Games: slots and live tables at the Bally Bet casino in Canada
The Bally Bet casino Ontario has slots, a live casino section and table games. This section is unique because players can see the games directly and make up their minds without reading too much text.
The slots’ category includes 9 Masks of Fire, Cleopatra, Hyper Gold and 88 Fortunes. Look one row below, and you can find Starburst also in this section. The main slots section has 48 games in the desktop version.
There is a separate section on Megaways on the Bally Bet casino site. A few top games worth considering in this section are Gonzo’s Quest, Bonanza, Hyper Nova Megaways and Piggy Riches. I counted 8 games in this section while writing the Bally Bet review.
Ball Bet’s live betting section has 17 games including the 2 game shows — Monopoly Live and Crazy Time. Gamblers can try out several live versions of roulette, blackjack, baccarat, dice and poker. A few live dealer games worth considering are Auto Roulette, Immersive Roulette and Lightning Baccarat.
Game facts
| Expert’s pick | Starburst |
| Slots total | 140+ |
| Popular slot | Gonzo’s Quest |
| Jackpots total | 1 |
| Top jackpot | Divine Fortune |
| Table games total | 22 |
| Popular table game | Blackjack Classic |
| Live games total | 17 |
| Most streamed | Auto Roulette |
Gamblers can try slots and table games in the demo mode. Furthermore, the minimum bet size on some Bally Bet live games, like Lightning Baccarat is C$1. While writing this review, I also discovered that all the games carry brief instructions which help newbies.
Game types available
Games rating
- Offers Starburst and Gonzo's Quest
- Demo mode available
- In-depth game information available
- Simply not enough games
- Only one jackpot
There are multiple reasons why I gave 75/100 to Bally Bet. Online gamblers evaluate betting websites according to game choices, but this casino has only 170+ casino games, which is not enough. Superior casinos, like PlayOJO, have 1,000+ games on their platforms.
I find it hard to believe that Bally Bet has only 1 jackpot. On the other hand, competing brands like JackpotCity and BetRivers have no less than 20 jackpot games on their platforms.
Bally Bet doesn’t acquit itself in the game selection department either. For instance, I could locate only 2 world-class titles in the online slots section — Gonzo’s Quest and Starburst. I think Bally Bet could have salvaged its reputation here by having more well-known titles.
That said, Bally Bet still manages to score valuable points in this department. Gamblers can try live dealer games for as low as CAD 1, and this is something Bally must be proud of.
Several top-notch Canadian casino sites can’t go below $1 wagering in the live section. I am talking about PlayOJO, BetMGM and DraftKings here. Bally Bet is also player-friendly in this department, so keep reading this review.
I have been writing casino reviews for a long time, and believe me, there are very few gambling websites which have demo games. But Bally Bet is an exception, and that’s why it has received a score of 75.
Summing up, the Bally Bet casino can improve itself by having more games from more software providers. Players, whether new or professional, simply love those websites which offer depth and variety in the game selection.
Software: several names missing
Since the Bally Bet Ontario casino doesn’t say much about its software providers, we did some research on this subject. Now, this online casino platform works with 11 iGaming providers. These include NetEnt, Red Tiger, Big Time Gaming, Scientific Gaming, Spin Play, Microgaming, Gameburger, IGT and Evolution Gaming, Spielo Games and Lightning Box.
All these providers have built their reputation by creating intuitive and player-friendly titles. NetEnt and Microgaming lead the pack here and are known for award-winning titles, such as Starburst, Gonzo’s Quest and Agent Jane Blond.
In 2020, NetEnt became bigger by acquiring Red Tiger Gaming, a studio that targets players from East Asia. Scientific Gaming is yet another powerhouse in the gaming world and has created well-known games, such as 88 Fortunes.
IGT Gaming is in London and is known for online slots and other gaming technology products. A few top games from the IGT stable are Cleopatra, Da Vinci Diamonds, Prowling Panther and She’s a Rich Girl.
Software facts
| Most used | Microgaming |
| Total providers | 7 |
| Live providers | 1 |
| Bespoke software | No |
| Download | No |
This review would be incomplete without any mention of Evolution Gaming. Evolution is a leading name in the live casino business and is a preferred partner of many casinos. Lightning Roulette of Bally Bet comes from Evolution’s stable.
Big Time Gaming is another biggie in this list, and people recognize this provider with its Megaways game engine. Megaways games provide gamblers more than 100,000 ways to win, and that’s why gamblers worldwide love this genre. In 2021, Evolution Gaming purchased BTG for C$58 million.
Available software
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NetEnt
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Microgaming
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Evolution
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Red Tiger Gaming
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IGT
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Scientific Games
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Big Time Gaming
Software rating
- Megaways games available
- NetEnt and Red Tiger combo
- Limited range of providers
- Many big names missing
I would have given a better rating to Bally had it partnered with at least 20 software providers. Look at BetMGM which works with 25 providers, or DraftKings which has 30 iGaming partners. Why am I insisting on more software providers?
The reason is that each provider brings their own perspective to the casino. Thus, while BTG specializes in Megaways, Evolution is an expert in live dealer games. This variety attracts several gamblers to the platform.
I am also disappointed at not seeing Playtech and Playson on the Bally Bet platform. Playtech’s been around since 2000, and they keep pushing new titles into the market every month. A few top Playtech titles are Buffalo Blitz and Epic Ape.
One thing that rankles me is that Bally Bet has partnered only with Evolution Gaming for its live casino. I think Bally would have been wiser to rope in other live casino providers, particularly Ezugi.
Bally Bet could have also done well by having bespoke software run its platform. Online sports betting sites and casinos that run on these tools are sturdier and less prone to crashes. To sum up, Bally Bet needs to pull up its socks in the software front.
Bally Bet payment methods: limited options
What separates Bally Bet from others is its minimum and maximum deposit limits. The least you can deposit is C$5, while the upper limit is C$10,000. However, there are only 2 deposit methods available — Visa and Mastercard.
Gamblers can receive money in their bank accounts via the Electronic Fund Transfer Process. To do so, select your enrolled bank account, input your withdrawal amount and then click ‘confirm’. When will you receive your EFT withdrawal?
While Ball Bet processes each withdrawal within 24 business hours, it may take some time for your funds to reach your bank account. In most cases, banks take between 3 and 5 business days to process your funds.
Sometimes, your debit or credit card deposits might fail. You can get around this problem by using one of these banks to make deposits — TD Bank, Bank of Nova Scotia, Bank of Montreal and the Canadian Imperial Bank of Commerce.
Payment facts
| No. of payments | 3 |
| Top payment | Visa |
| Minimum deposit | C$5 |
| Maximum deposit | C$10,000 |
| Minimum withdrawal | N/A |
| Maximum withdrawal | N/A |
| Average deposit time | Instant |
| Average withdrawal time | 5 – 24 hours |
| Average deposit fees | No fees |
| Average withdrawal fees | No fees |
You can add an extra payment method to your Bally Bet account by going to Menu > My Account > Deposit Methods and then Add Method. Please note that you can add a new method only when your account balance is under C$1 and there are no pending withdrawals.
At the time of writing there was no means of knowing the average withdrawal fees and minimum and maximum withdrawal limits. Bally Bet doesn’t accept payments from PayPal, Bitcoin, ecoPayZ, and other payment gateways. Please continue reading.
Payments rating
- Visa and Mastercard available
- Withdrawal via ETF
- Low minimum deposits
- Doesn't support PayPal
In my view, players want a smooth payment experience on any gambling site. They want all deposits to sail through without any hitch? But what happens if the Visa and Mastercard gateways are stuck at a given moment? Or when the services of TD Bank and other banks are unavailable?
In this regard, Bally Bet has no answer and leaves players to their fate. But look at JackpotCity which has no less than 20 payment gateways! Another superior gambling website in this regard is BetMGM, which works with 10 different payment channels.
Therefore, Bally should consider partnering up with PayPal or ecoPayZ for smooth, fast, and convenient payments. I’m also not happy with Bally not sharing its withdrawal fees, if any. Top betting and gambling sites always inform their players about their fees, if any.
Bally Bet’s terms and conditions also don’t tell us about the extra deposit options that players can add. Would those comprise e-wallets, prepaid cards or Bitcoin? I am surprised that Bally has chosen to be silent in this regard.
That said, Bally Bet is transparent about its withdrawal cancellation policy. Many players cancel their withdrawals at the last moment, and Bally’s been quick to solve this vexatious issue. Summing up, I strongly feel Bally entered the Ontario gambling market without tying up its loose ends on the payments front.
Bally Bet safety features: has all the essentials
The Bally Bet casino website doesn’t clarify whether it has a random number generator. However, Bally Bet does employ other fairness and safety measures. For example, Bally’s Corporation doesn’t allow any under-19 player on its platform. Bally also has a detailed policy on responsible gaming, which you can see in the bottom part of the homepage.
No player needs to worry about his data because Bally’s Corporation uses the former discreetly. If you want to know how your customer data is handled by this website, please read this casino’s Privacy Policy.
Speaking of responsible gaming, Bally’s Corporation has tied up with ConnexOntario on how to gamble safely. Click the Connex thumbnail and learn the basics of healthy and safe gambling. Bally also allows you to set deposit limits and exclude yourself from search results.
Safety facts
| Responsible gaming seals | ConnexOntario |
| SSL encryption | 256-bit |
| 2-step authentication | N/A |
| Ever blacklisted? | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | TRMG (Twin River Management Group) |
| Personal loss limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
The Bally Bet website is secure because all data gets encrypted on these platforms. For simplicity’s sake, encryption refers to hiding your data from hackers and cyber criminals. That said, never send or receive money from Bally Bet using public Wi-Fi.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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ConnexOntario
Safety rating
- SSL-certified
- Promotes responsible gaming
- Transparent privacy policy
- No time-outs or reality checks
Every time I review a casino, the first thing I see is whether it has a random number generator. An RNG ensures the casino’s games run fairly. Furthermore, all top gambling sites get their RNGs checked by eCOGRA or other platforms.
As a newbie, you must know that eCOGRA and iTech are highly valued organizations and gamblers respect these websites for their impartiality. Sadly, Bally Bet doesn’t seem to have a random number generator. Other casinos, like Casino Kingdom have this tool.
As newbies, you must also know that every good gambling website encourages safe gambling practices among its player community. Bally Bet is no different and does this job admirably. As a responsible corporate citizen, Bally also stops underage players from coming on its platform.
That said, I couldn’t locate the self-exclusion and loss limit controls easily on Bally’s website. I found mentions of it on the responsible gaming page, but there were a few I couldn’t find, like time and wager limits. In a nutshell, Bally Bet scores good marks in the safety department, but could do a tad better.
Bally Bet mobile features
The Bally Bet mobile website is responsive and as user-friendly as the desktop version. What’s more, players need to scroll just twice to reach from the top of this casino site to the bottom. Navigation is easy, and you can see all the games in one central place.
The mobile site loading time is under 5 seconds, which is well below the industry standard. Furthermore, all the games load up within 5 seconds on your screen. While writing this review, I tested the Bally Bet mobile website on diverse devices.
These were iPhone, iPad, Samsung, Windows phone and Sony. The Bally Bet mobile casino performed smoothly on all these devices. Furthermore, this platform worked smoothly with Chrome, Edge, Firefox, Safari and Chromium browsers. I found the Bally Bet website stable across diverse environments.
Also, it looks like there is no dedicated Bally Bet mobile application at this time. Lastly, using this gambling site on phones and tablets is easy; you can easily click and open boxes, fill them with your data and move on.
Mobile facts
| Native app | No |
| Mobile browser access | Google Chrome | Mozilla Firefox | Safari | Opera |
| Mobile games | 180+ |
| Top mobile game | Starburst |
| Live mobile games | 17 |
| Moble Ux | Good |
I counted all the games on the Bally Bet mobile website and this number was the same as on the desktop version. Furthermore, all Bally Bet games perform the same way on phones and desktops.
Play on these devices
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Android
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iOS
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Windows
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MacOS
Mobile rating
- Navigation is quick and easy
- Mobile-friendly games portfolio
- Multiple browsers fully supported
- No native mobile app
Bally’s mobile site is as good, if not better, than its desktop counterpart. You can easily locate all the games and other pieces of information. In fact, players who have spent a long time playing Bally’s games will find it easy to migrate to the mobile site.
I pointed out earlier and will repeat here in this Bally Bet review that all the games of this website load within 5 seconds. Thus, Bally’s site load time is better than the industry average of 6 seconds. If you are facing trouble in loading Bally quickly, try removing junk from your phone.
I was a trifle disappointed at not seeing the mobile app of this casino. Initially I thought Bally would have forgotten to add the Download button on the homepage, but there’s no Bally app on Google Play Store and iTunes as well.
This would surely disappoint several gamblers who prefer betting on Bally games via the app. There’s another complaint I would like to make in this Bally Bet review, which is regarding the Game filter on the mobile site.
This filter is in the top part of the desktop version but has been pushed to the bottom area in the mobile casino. This may be a trivial issue but may inconvenience all those migrating from the laptop version of the casino to the mobile website and looking for the various Bally Bet offers.
Customer support
Bally Bet offers help via live chat, email and phone. In addition, this platform has a Bally Bet FAQ section with detailed answers on payments, accounts, casino games, technical issues, verification, geolocation and responsible gaming.
Unlike other casinos, the live chat window of Bally’s online casino isn’t visible on the home screen. You must click the Help tab (in the menu area) to find the live chat window. Click this window and enter your details for receiving help.
For email support, click the ‘Email’ link provided in the bottom of the FAQ area. The e-mail functionality allows you to add files or photos while submitting a request. Gamblers can also request phone-based support by calling customer support at (877) 378-4544 of this legal online casino site.
There are two other email IDs you can use for requesting support. These are: [email protected] and [email protected]. The email and live chat — based support functions are available 24/7, but we don’t know the days on which this help is available.
Support facts
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | 877 378 4544 |
| On-page support | FAQs |
If you are facing problems regarding your account, go to the Account section in the Help area. Here you’ll find articles on login issues, resetting your password, retrieving your username, chat guidelines and how to lodge complaints.
Support rating
- Detailed, support-related guides
- Supplementary info on account verification
- Decent FAQs
- Unresponsive support
- Overall poor experience
In this section, I will point out a couple of flaws in this department. The live chat department doesn’t provide the kind of help the casino claims. For example, when I posted a query on Bally Rewards and live betting in this window, I got no response.
In fact, Bally Bet didn’t even inform me of my number in the queue. This is quite disappointing because all leading gambling websites in Canada, like Europa and Mummy’s Gold answer queries within 1 minute in their live chat windows.
The email assistance is also disappointing. I am saying this because I haven’t received any answers regarding Bally Bet’s loyalty programs and the live betting functionality. The FAQs area also doesn’t have any answers related to Bally rewards and how to claim them.
Please note that leading online sportsbook and casino sites like LeoVegas and bet365 have detailed answers on their key features in the FAQs area. That said, Bally Bet scores decent points in the customer service area but needs to pull up its socks here to compete against other top online casinos.
Usability: Bally Bet Ontario website
It takes 2 minutes to sign up with the Bally Bet casino, whether on desktop or mobile. Furthermore, you need five seconds to scroll from top to bottom or vice versa. All information can be gathered by scrolling left right on the desktop and mobile
Usability facts
| Ease of navigation | Good |
| Game filters | Yes |
| Search function | No |
| Loading speed | 5 |
| Web UX | Good |
| Other products | Poker |
There are only two primary colours on the Bally Bet website — red and white. The Deposit button is in black and can’t be missed by players. If you are inactive for 5 minutes or more, the platform will log you out.
Usability rating
- Simple yet elegant design
- Quick sign-ups
- Information arranged neatly
- Log-out after 5mins of inactivity
- Poor games library navigation
80/100 isn’t a great score for Bally Bet. It could have scored more had it done these things. Bally Bet didn’t let me view all its features until I proved I am in Ontario, Canada. This isn’t the case with other casinos, like BetMGM and PartyCasino, which allow everyone to view its games.
This may disappoint several Ontarians outside the province or country but would like to play Bally Corporation’s games. Bally also logs off players who aren’t active on its website for more than 5 minutes. This is irritating and may turn away some newbies from the website.
Except for these two flaws, I feel Bally is a decent platform so far as usability is concerned. Sign-ups are quick and effortless, and visitors can locate their information quickly. Bally Bet has a simple web design with minimal colours and doesn’t confuse its players much.
All players, whether they are newbies or pros, can open and close the registration boxes and fill in details easily. Since there are more images than text on the platform, users can digest information quickly.
Expert verdict
I found Bally Bet to be a decent online casino, and I’m looking forward to the Bally Bet sportsbook, if it makes its way to Ontario too. It has some interesting games, like slots and table games, for pros and newbies. All these titles come from well-known software providers like NetEnt and Evolution Gaming.
Fresh players will like this online casino for another reason, which is that the minimum bet levels are low. Furthermore, gamblers can try their favourite slots and table games on various iOS and Android devices.
Though Bally Bet scores well on many criteria, it must improve its customer care department. There is also no loyalty program that I could find, and offering one is practically an industry standard. Usability is good and the casino is safe and secure. As punted earlier, Bally Bet has an SSL certificate and therefore is safe for online transactions.
FAQs
Is Bally Bet legal and safe?
Yes, this betting site is a legal entity and has received a licence from the Alcohol and Gaming Commission of Canada, operating pursuant an agreement with iGaming Ontario (a subsidiary of the AGCO). Bally’s brand is an established and legal online sports betting and casino operator in the United States as well, known for quality and consistency demonstrated by Bally Bet’s online sportsbook. The platform uses industry-standard security practices, promotes responsible gambling, and is transparent with their terms of use and privacy policy.
How do I know Bally Bet is safe?
Look at this casino’s URL. Can you see a lock? If so, this means Bally Bet is SSL-certified and fully safe. SSL stands for Secure Server Layer technology, and it envelops all the website data under a virtual tunnel. This means whenever you place bets on the Bally Bet casino, your data stays hidden. That said, you should never place wagers on this website – or conduct any financial transaction elsewhere – while using public Wi-Fi.
Does Bally Bet have a casino app?
Unfortunately, there is currently no mobile app for Ontario’s Bally Bet casino. However, the operator does have apps across US markets, so we expect a mobile offer for Canadians in the near future.
What games can I play at the Bally Bet casino?
Players can try slots, table games, jackpots, board games and scratch cards on Bally Bet. This gambling platform also has live games powered by Evolution Gaming, which is a leading player in its category. Bally Bet has a healthy combination of classics and video slots, and therefore reaches a wide cross-section of gamblers. Furthermore, all these games are suitable for low and high rollers.
Where is Bally Bet legally available?
Currently, the Bally Bet casino is available only to Canadian players who are at least 19 years of age and physically residing in Ontario.
How do I place a first bet on Bally Bet?
Before placing your first bet, you must first create an account with this website. Enter your name, email address, phone, and residential address. Now, verify your identity by providing your photo, government ID and other details. In the next step, go to Cashier, choose your payment method and enter your deposit amount. Verify your details and, if everything is correct, click Submit.
Who owns Bally Bet?
Bally Bet is owned by a company formerly known as BLB Investors. This US company was founded in 2004 and later rebranded as Twin River Worldwide Holdings. In 2020, the company acquired rights to the Bally’s brand from Caesars entertainment, and is now known as Bally’s Corporation.
