Bally Bet casino Ontario review: 2024 ratings
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Best casino in your area
Built with quality in mind, Bally Bet casino, now in Ontario, offers a decent selection of slots, table games, and live games.
Discover everything in our in-depth Bally Bet casino review, with a comprehensive overview of the operator’s games, software providers, security, user experience, and more.
Pros and cons
- Secure and trusted brand
- Well-known software providers
- Great iOS and Android app
- Under 200 casino games
- Only four payment methods
- Subpar customer support
General ratings
General info
| Launch date | 2022 |
| Company behind | TRMG (Twin River Management Group) |
Best alternatives to Bally Bet
Editor's note
This review is based on the operator’s current offer in Ontario, Canada. Data and analysis below are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
Bally Bet is a promising online casino with an easy-to-use mobile app that caters to iOS and Android users, making it accessible for players on the go.
It’s an ideal platform for newcomers, thanks to its diverse game selection that includes slots and table games, all provided by reputable software developers like NetEnt and Evolution. The casino offers low minimum bet levels, making it perfect for beginners to ease into online gambling.
While Bally Bet casino excels in various aspects, such as safety, there’s room for improvement in customer support and the introduction of a loyalty program. Nevertheless, the casino provides an enjoyable and secure gaming experience.
Games library at Bally Bet casino in Ontario
Bally Bet casino in Ontario offers over 150 casino games catering to various player preferences. This selection encompasses an assortment of thrilling slots, each with unique themes and features, ensuring endless entertainment.
In addition to the decent slot collection, Bally Bet boasts a remarkable variety of 47 table games. These include classic favourites like blackjack, roulette, poker, and baccarat, providing an authentic and immersive casino experience for those who appreciate traditional table games.
There is a separate section on Megaways on the Bally Bet casino site. A few top games in this section are Gonzo’s Quest, Bonanza, Hyper Nova Megaways and Piggy Riches.
Bally Bet’s live section has over 30 games, including game shows such as Monopoly Live and Crazy Time. Players can try out several live versions of roulette, blackjack, baccarat, dice and poker. A few live dealer games worth considering are Auto Roulette, Immersive Roulette and Lightning Baccarat.
Game facts
| Category | Details |
|---|---|
| Expert’s pick | Starburst |
| Slots | 103 |
| Popular slot | Gonzo’s Quest |
| Jackpots | 0 |
| Top jackpot | N/A |
| Table games | 47 |
| Popular table game | Blackjack Classic |
| Live games | 32 |
| Most streamed | Auto Roulette |
| Average RTP | N/A |
| Demo-play availability | Yes |
Gamblers can try slots and table games in the demo mode. Furthermore, the minimum bet size on some Bally Bet live games, like Lightning Baccarat is C$1. While writing this review, I also discovered that all the games carry brief instructions that beginners can find useful.
Game types available
Games rating
- Top-notch casino games
- Demo mode available
- In-depth game information
- Simply not enough games
- No jackpots
- No keno titles
One critical factor in evaluating online casinos is the range of their game selection, and in this regard, Bally Bet falls somewhat short with just 103 slots, 150+ casino games, 47 table games, and 32 live games. Compared to industry leaders like PlayOJO, with 1,000+ games on their platforms, Bally Bet’s offering seems relatively limited.
A notable drawback is the absence of jackpot games, a stark contrast to competitors like JackpotCity and BetRivers, which offer no less than 20 jackpot titles. Bally Bet’s slot selection is also somewhat lacking, with just two world-class titles, Gonzo’s Quest and Starburst, leaving room for improvement.
However, Bally Bet does earn praise in certain areas. Players can enjoy live dealer games with wagers as low as C$ 1, a feature that sets it apart as many other Canadian casino sites don’t allow stakes below this threshold. This player-friendly approach is commendable.
While Bally Bet has merits, there’s room for improvement, particularly in game variety and depth.
Software: several names missing
Bally Bet didn’t make finding out which providers they offer easy. After careful research, our experts concluded that this operator has 12 software providers, one of which is for live casino games.
All these providers have built their reputation by creating intuitive and player-friendly titles. NetEnt and Microgaming lead the pack here and are known for award-winning titles, such as Starburst, Gonzo’s Quest and Agent Jane Blond.
In 2020, NetEnt became bigger by acquiring Red Tiger Gaming, a studio targeting East Asian players. Scientific Gaming is another powerhouse in the gaming world, creating well-known games, such as 88 Fortunes.
IGT Gaming is known for online slots and other gaming technology products. A few top games from the IGT stable are Cleopatra, Da Vinci Diamonds, Prowling Panther, and She’s a Rich Girl.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | Microgaming |
| Number of software providers | 12 |
| Live providers | 1 |
| Most popular live software | Evolution |
| Bespoke software | No |
| Download required? | No |
This review would be incomplete without any mention of Evolution. Evolution is a leading name in the live casino business and is a preferred partner of many casinos. Lightning Roulette of Bally Bet comes from Evolution’s stable.
Big Time Gaming is another biggie in this list, and people recognize this provider with its Megaways game engine. Megaways games provide gamblers with more than 100,000 ways to win, and that’s why gamblers worldwide love this genre.
Available software
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Relax Gaming
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Scientific Games
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Roxor Gaming
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Gamesys
Software rating
- Megaways games available
- Top-notch providers
- Variety of smaller studios
- Limited range of providers
- One live software provider
I would have given a better rating to Bally had it partnered with at least 20 software providers. Look at BetMGM, which works with 25 providers.
I am also disappointed at not seeing Playtech and Playson on the Bally Bet platform. Playtech has been around since 2000, and they keep pushing new titles into the market every month. A few top Playtech titles are Buffalo Blitz and Epic Ape. At least Bally Bet casino does have a good range of Megaways games available!
However, Bally Bet casino has some top-notch software providers who continuously have new games, such as NetEnt and Microgaming. Apart from that, various smaller studios, such as Roxor Gaming, offer players unique games.
One thing that rankles me is that Bally Bet casino has partnered only with Evolution for its live casino. Bally would have been wiser to rope in other live casino providers, particularly Ezugi.
Bally Bet casino could have also done well with bespoke software running its platform. Online casinos that run on these tools are sturdier and less prone to crashes. To sum up, Bally Bet must pull up its socks on the software front.
Payment methods at Bally Bet casino Canada
What separates Bally Bet casino from others is its minimum and maximum deposit limits. The minimum deposit is C$10, while the maximum limit is C$10,000. However, only three deposit methods are available, including, Visa, Mastercard and Interac.
While Bally Bet casino processes each withdrawal within 24 business hours, your funds may take some time to reach your bank account. Banks usually take between three to five business days to process your funds.
Sometimes, your debit or credit card deposits might fail. You can get around this problem by using one of these banks to make deposits, including TD Bank, Bank of Nova Scotia, Bank of Montreal and the Canadian Imperial Bank of Commerce.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 4 |
| Top payment | Visa |
| Minimum deposit | C$10 |
| Maximum deposit | C$10,000 |
| Minimum withdrawal | N/A |
| Maximum withdrawal | N/A |
| Average deposit time | Instant |
| Average withdrawal time | 24–48 hours |
| Deposit fees | No fees |
| Withdrawal fees | No fees |
You can add an extra payment method to your Bally Bet casino account by going to the menu, my account, deposit methods and then adding the method. Please note that you can add a new method only when your account balance is under C$1, and there are no pending withdrawals.
At the time of writing, there was no means of knowing the average withdrawal fees and minimum and maximum withdrawal limits.
Payments rating
- Credit/debit cards accepted
- Withdrawal via ETF
- Low minimum deposits
- E-wallets not supported
- Few payment methods
A seamless payment experience is vital for players. While Bally Bet accepts credit/debit cards, allows withdrawals via ETF, and offers low minimum deposits, its payment options are somewhat limited, lacking support for e-wallets and providing only four payment methods.
In comparison, sites like JackpotCity and BetMGM offer a more extensive array of payment channels, ensuring a smoother process.
Bally Bet’s transparency regarding its withdrawal cancellation policy is commendable, but the platform could benefit from exploring partnerships with providers like PayPal or ecoPayz to enhance payment convenience.
The absence of disclosure regarding withdrawal fees is also notable, as established gambling sites commonly provide transparency in this regard. Overall, Bally Bet may need to refine its payment offerings to align better with player expectations in the Ontario gambling market.
Safety features
The Bally Bet casino doesn’t explicitly state whether it utilizes a random number generator (RNG). However, Bally Bet implements other measures to ensure fairness and safety. Notably, Bally’s Corporation prohibits players under 19 from accessing its platform.
Additionally, Bally has a comprehensive responsible gaming policy, which can be found in the bottom section of the homepage.
Players need not be concerned about handling their data, as Bally’s Corporation treats it with utmost discretion. To understand how this website manages your customer data, please refer to the casino’s privacy policy.
Regarding responsible gaming, Bally’s Corporation has partnered with ConnexOntario to promote safe gambling practices. You can access information on responsible and healthy gambling by clicking on the Connex thumbnail. Bally also offers the option to set deposit limits and self-exclude from search results, demonstrating its commitment to responsible gaming practices.
Safety facts
| Category | Details |
|---|---|
| Auditing seals | N/A |
| Responsible gaming seals | ConnexOntario |
| SSL encryption | 256-bit |
| Two-factor authentication | N/A |
| Ever blacklisted? | No |
| Licences | The Alcohol and Gaming Commission of Ontario |
| Company behind | TRMG (Twin River Management Group) |
| Deposit, wager, time, and loss limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
The Bally Bet website is secure because all data gets encrypted on these platforms. For simplicity’s sake, encryption means hiding your data from hackers and cybercriminals.
Licensed by
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The Alcohol and Gaming Commission of Ontario
Trusted by
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ConnexOntario
Safety rating
- Fully licensed casino
- 256-bit encryption
- Responsible gambling tools available
- No audits information
As I explored Bally Bet casino, I was reassured by its commitment to security. The casino operates under a full licence, providing a legal and regulated gaming environment. 256-bit encryption adds an extra layer of protection, ensuring the confidentiality of player information and financial transactions.
Moreover, Bally Bet casino demonstrates responsibility by offering robust tools for responsible gambling. This includes setting personal loss and playing time limits, self-exclusion, and a cooling-off period, promoting a safe and enjoyable gaming experience.
While the casino takes important steps to maintain security and responsible gambling practices, it’s worth noting that during my review, I couldn’t find specific information about third-party audits. Transparency in this area is essential for players to trust that the games are fair and the casino operates with integrity.
Customer support
Bally Bet ensures players have multiple support channels, including live chat, email, and phone assistance. Additionally, the platform boasts a comprehensive FAQ section covering various topics such as payments, account-related queries, casino games, technical issues, verification procedures, geolocation concerns, and responsible gaming guidelines.
Unlike other casinos, Bally Bet’s live chat feature isn’t immediately visible on the homepage. To access live chat support, click on the ‘help’ tab within the menu section, which will open the live chat window. From there, you can provide your details and initiate a chat for assistance.
Bally Bet offers two additional email addresses for specific purposes: [email protected] and [email protected]. Both email and live chat support functions are available 24/7; however, specific days of availability are not specified.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes |
| [email protected] | |
| Contact number | 877 378 4544 |
| On-page support | FAQs |
If you are facing problems regarding your account, go to the Account section in the Help area. Here, you’ll find articles on login issues, resetting your password, retrieving your username, chat guidelines and how to lodge complaints.
Support rating
- Fast email support
- 24/7 live chat
- Phone line available 24/7
- Staff need more training
- Unresponsive live chat
The live chat department at Bally Bet, despite being available around the clock, may fall short of delivering the prompt assistance the casino promises.
For instance, during my interaction with the live chat regarding inquiries about Bally rewards, I regrettably received no response, and there was no indication of my position in the queue.
Similarly, my experience with email assistance was less than satisfactory. Queries related to Bally Bet’s loyalty programs and live betting functionalities remained unanswered, leaving me unclear on these important aspects.
The absence of comprehensive answers about Bally rewards and how to claim them in the FAQ section adds to the challenge.
Bally Bet shows promise in its customer service efforts, but there is room for improvement, particularly in staff training and response times, to compete effectively with other top online casinos.
Bally Bet site usability and mobile-friendliness
The Bally Bet mobile site offers a seamless and user-friendly experience, mirroring the ease of use found on its desktop counterpart. Navigating the site is a breeze, and players can access all the games conveniently from a centralized location.
iOS and Android users can download the Bally Bet directly on their phones. Regarding the game variety, the Bally Bet mobile app boasts the same number of games as the desktop version. Additionally, players can expect consistent performance across both mobile devices and desktops.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Yes |
| Mobile games availability | Full suite |
| Ease of navigation | Good |
| Game filters | Yes |
| Search function | No |
| Loading speed | 5 |
| UX and UI rating | Good |
| Other products | Poker |
There are only two primary colours on the Bally Bet website, red and white. The deposit button is in black and can’t be missed by players. The platform will log you out if you are inactive for five minutes or more.
Usability rating
- Simple yet elegant design
- Mobile-friendly games portfolio
- All games available on mobile
- Inactivity log-out feature
- Poor games library navigation
While Bally Bet offers a great user-friendly experience, it has a few notable limitations. The site logs off users after five minutes of inactivity, which can be inconvenient for most players. On the positive side, Bally Bet excels in usability with a straightforward registration process and a clean, minimalist design.
Bally Bet offers a mobile app for iOS and Android users, allowing players to enjoy their favourite casino games on the go. This app provides a convenient and streamlined way to access the casino’s offerings, making it easy to bet and play from your mobile device.
One minor usability concern is the relocation of the game filter on the mobile site, moving it from top to bottom, potentially causing inconveniences for those transitioning from the desktop version and looking for various Bally Bet offers.
Apart from that, the navigation of the games library is confusing and difficult to understand where to find what.
Bally Bet review
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