Casumo casino Ontario: 2025 overview

Casumo’s casino games selection is one of the largest in Ontario. This catalogue most definitely deserves to be called the “Casumoverse”.

At 3,300+ games, the slots section far outstrips the market average of 700. Compare that to the already expansive library of 2,700+ slots at LeoVegas and it’s hard not to be impressed. There’s a wide array of Megaways™ reels and a quick search of all the major classics I could think of didn’t leave me disappointed. Despite the strong showing for progressive jackpots though, Mega Moolah’s absence is rather conspicuous.

You have to create an account to get full access to the games library, which isn’t ideal, but free demo play is available for non-registered users.

As for the live section, I consider it one of the best options in Ontario, rivalling the likes of PlayOJO and LeoVegas. Each live game category comes with multiple variations appealing to different bet ranges. That and the high-quality streaming makes Casumo a go-to live casino for me.

I was pleased that Casumo prizes quality and quantity equally. It doesn’t just flood its catalogue with any old software provider.

With Microgaming, NetEnt, Pragmatic Play, Evolution, and Play’n GO as just a few big-name examples, it brings players 75% of the best game suppliers in the market.

I have more options than I need with over 130 Playtech games, 280+ from Play’n GO, and over 350 Pragmatic Play gems. If pressed, I’ll say I’m missing a few games from RAW or Stakelogic, and I’d like to see studios like Ash Gaming better represented.

As far as numbers go, Casumo is only outdone by a handful of operators. SlotsMagic, for example, has around 90 game studios.

The live section of Casumo online casino is powered by no fewer than four providers. No other casino in Ontario I’ve come across has this many live software providers (most only have one, in fact). As far as software is concerned, you’re definitely in good hands at Casumo.

All the payment options available are popular, well-known providers. The presence of Visa and Interac, for example, ensure security and reliability.

The addition of Paysafe deposits and two e-wallet options would keep most players happy, but I reserve the highest points for casinos like bet365 for offering me 10 or 11 options. With seven banking methods, Casumo is squarely average.

I didn’t manage to find much info before registering, so I had to speak to a live agent to get my questions answered. But once I did get a hold of an agent, I was quite happy with the quality of support when it came to payments-related queries.

Casumo does a lot of things right: no transaction fees and C$10 minimum deposits. Their withdrawal limits are very generous, but their minimum withdrawal could be lower.

In terms of player safety, Casumo matches the standards of long-established sites like bet365. It’s rare to see a casino with a separate responsible gambling (RG) tools website, so Casumo’s efforts didn’t go unnoticed here. Most casinos will have one page explaining their RG tools, but Casumo takes it further by including comprehensive information on the signs of problem gambling, protecting minors, and a dedicated section on how to get help from responsible gambling organizations. It’s really refreshing to come across a casino that goes above and beyond to protect their players.

I could find all I needed to know about Casumo services by scrolling down to the bottom of each page. It’s great to see a footer section outlining the different policies, rather than having everything vaguely lumped under Terms and Conditions.

I was a bit disappointed that there’s no specific third-party auditor listed, unlike JackpotCity, which clearly advertises its use of eCOGRA. Nevertheless, gaming fairness features heavily in the terms and conditions, so I didn’t deduct too many points for that.

I tested Casumo on iOS and Android phones and tables, and I was happy to find the same game availability and smooth performance throughout.

The only catch is that the site’s loading speed was marginally but consistently slower on mobile than on the app. That being said, I only figured this out by carrying a PSI report. I didn’t notice it much when firing up the site on my phone.

I really enjoyed my mobile Casumo experience. All the links, sections, and interfaces work smoothly, no matter whether you’re paying or playing. 

I was really impressed with the support offered at this online casino. Bypassing the chatbot was easy and my human agent replied in seconds on some occasions, and in less than a minute on others.

Unlike many casinos I come across, I was able to access live chat even without registering — no being questioned for my username and full account details just to get basic queries answered. Bravo to Casumo for making it easy for users to access customer service.

The agents on the other end are pleasant and competent in resolving issues. As often happens, you might have to clarify your question a couple times to get to the specifics, but I did get there, so I won’t complain. 

Like many other Ontario operators, such as Party Casino, you can also get in touch by email, though not by phone. While I don’t personally miss the phone option, I know some players will.

The FAQs section could be a bit more detailed on the payments front. There’s no info on max withdrawal limits, for example, and it doesn’t cover questions about more recently added payment methods like Payz.

I love the design of Casumo: it’s simple and bright, but not too in your face. Everything feels fun and inviting, which makes you want to dive right into the games.

Getting an account is also very easy. The registration process at Casumo online casino takes just a few minutes and requires your personal details, proof of identity, and proof of address.

I found it pretty easy to navigate around the casino. The sticky top menu and footer helps with this, as you can always find important information there. This is much better than Yukon Gold, where sections like the FAQs disappear once you leave the homepage. After testing, I can confirm that both the desktop and mobile versions of the site load well. No bugs or glitches to speak of while I was playing. 

The filter section is especially great for searches related to slots and game providers. I like that I can specify my search or just browse Megaways™ titles by Red Tiger, for example.

However, I’d like to see some other minor usability improvements. Although there are scrollable carousels on the live casino page for different game types like blackjack and game shows, it would be nice to see a full inventory all at once by clicking on a menu on the side, or being able to filter by game types. I didn’t have the option to filter by slot theme either, which I’ve seen at other casinos.