Expert verdict

My PlayFame sweepstake review has the fine print you need to read before signing up. The first thing you need to know is that although PlayFame calls itself a social casino, it’s actually a sweepstakes casino. This is misleading, especially since it’s listed in the footer and more than once in the terms and conditions.

To non-members, all references to SC and sweepstakes are hidden, but this all becomes available after registration. That doesn’t make this a bad sweeps casino, but it’s not a transparent one either.

There are some positive aspects to PlayFame. For starters, it’s got 1,472 games, and that includes live games from more than one provider. There’s a strong variety of slots, and jackpots are available, too.

It’s got a good range of coin packages and some interesting promos. A friend referral is always a welcome addition, but at PlayFame, it comes with some conditions, and it’s the same story for the creator referral. There aren’t promos like coin boosts or a VIP club, but you can claim virtual coins through social media competitions.

PlayFame has some other areas that I’m not so happy with. The customer support, for instance, is disorganized. The contact information isn’t in one place, and the live chat feature is unlocked when you make a purchase, which feels like gatekeeping support.

When it comes to PlayFame, I’d recommend proceeding with caution. There are many positives, but the lack of transparency and hard-to-access support might make it a bumpy experience.

State differences

PlayFame can’t be played from the following 15 states: Alabama, Connecticut, Delaware, Georgia, Idaho, Kentucky, Louisiana, Maryland, Michigan, Montana, Nevada, New Jersey, New York, Washington, or West Virginia.

Players from Florida can redeem prizes for a maximum of $5,000 per spin or per play. In other states, players can redeem prizes for a maximum of $10,000 per day.

How does PlayFame casino work?

There are two virtual coins available at PlayFame: Gold Coins (GC) and Sweepstakes Coins (SC). GCs are used to play games to win more GC. They can’t be redeemed for a prize, but they can also be acquired through daily login bonuses or coin packs.

SCs can also be acquired through bonuses or as part of a coin pack. They can be used to play games for more SC, but they can also be redeemed for prizes. At PlayFame, SC can be redeemed for cash prizes and gift cards.

Bonuses and loyalty at PlayFame

After registering at PlayFame, players receive 7,500 GC and 2.5 SC. Verification isn’t required to receive this welcome bonus, and the coins can be used to play games immediately.

PlayFame has a progressive daily login bonus system, awarding players different amounts of GC and SC every day they log in. These are the virtual coin amounts awarded:

• Day 1: 1,500 GC and 0.20 SC
• Day 2: 2,000 GC and 0.25 SC
• Day 3: 1,250 GC and 0.35 SC
• Day 4: 750 GC and 0.20 SC
• Day 5: 500 GC and 0.25 SC
• Day 6: 700 GC and 0.35 SC
• Day 7: 800 GC and 0.40 SC

For some additional virtual coins, players can claim the refer-a-friend bonus. With the refer-a-friend bonus, players can claim up to 160,000 GC and 70 SC. The first 60,000 GC and 20 SC are awarded when the referred friend makes a purchase of over $50. The remaining 100,000 GC and 50 SC are awarded if the friend makes additional purchases of $900 or more.

Bonus facts

Alternatively, if you know a creator, you can invite them to become a PlayFame creator and claim your SC reward. The size of the SC reward is determined by the creator’s number of followers, with 5,000 SC being the maximum reward.

The sweeps casino’s Mega 1st Purchase Offer coin package awards players 60,000 GC and 25 SC free for $9.99. There’s also the free SC spins offer, which grants players 50,000 GC and 25 SC free spins.

PlayFame also offers seasonal GC packages from time to time. The sweeps casino doesn’t have a VIP club or loyalty program, so the VIP Offer is independent of any other feature.

Players can also claim GC and SC via social media, where it advertises tournaments and opportunities to win virtual coins. The sweeps casino also hosts tournaments, like the Liberty Spins tournament, which offers players the chance to win a share of the 16,000,000 GC and 8,000 free SC prize pool.

PlayFame players can also opt in for the SC in-house jackpot to win free SC prizes. There are four SC jackpots, and the SC Grand jackpot is worth 100,000 SC. There’s also the GC in-house jackpot, which all players are automatically entered into. Players can trigger one of the four jackpots with every spin, with the GC Grand jackpot worth 200,000,000 GC.

Games available at PlayFame

PlayFame has 1,472 games, including slots, jackpots, and live casino games. The biggest portion of games consists of slots, with 1,400+ available. This includes 79 Hold and Win games, 36 cascading reels, 68 Megaways, and 149 feature games.

There are also 31 exclusive games available from providers like 3Oaks and Pragmatic Play, not including the four GC exclusive games from Pragmatic Play. For players who enjoy jackpots, there are 11 options available under the Jackpot Play category.

Games facts

There aren’t any table games, but PlayFame has 16 live games. This includes high-quality streams of blackjack, roulette, and baccarat live dealer games. There are also some game shows.

PlayFame has an Unlimited Play section, where players can play a few games for a minimum spin of one GC or a maximum spin of two GC. The minimum and maximum spins on the other games vary, with some games having a minimum of five GC, 40 GC, or even as high as 200 GC. The most common is 70 GC.

Software providers for PlayFame

PlayFame works with 34 software providers, including well-known providers like Pragmatic Play, Relax Gaming, 3Oaks, and BetSoft. Pragmatic Play holds the largest share of the games, with 451 games available, not including the jackpot games.

Software facts

ICONIC21, Playtech, and Vivo cover the live dealer section. The live casino games are available 24/7, and all offer high-quality streams.

All of PlayFame’s game library can be played directly on the site, without the need to download any software. PlayFame doesn’t have any bespoke software.

Payment methods accepted at PlayFame

PlayFame has four available payment methods. These are cards, including VISA, Mastercard, and Discover, and cryptocurrencies. The cryptocurrencies available are: Litecoin, USDT, USDC, Bitcoin, Bitcoin Cash, and Ethereum.

Litecoin is PlayFame’s preferred cryptocurrency, while Ethereum has a minimum purchase limit of $13.86, and Bitcoin has a minimum of $54.69. USDT is available on the Tron, Ethereum, and Binance Coin networks, while USDC is available via Solana, Ethereum, and Binance Coin.

Payment facts

All methods can be used to make purchases and for redemptions. Any SC earned through crypto can only be redeemed with crypto. If you want to swap payment methods, your balances for both GC and SC need to be at zero.

The redemption methods available are gift cards and cash prizes. There’s a minimum redemption amount of 10 SC for gift cards, and a minimum of 75 SC for cash prizes.

All SC must be played through at least once before requesting a redemption. Cash prizes are processed within 3–5 business days, while gift cards are processed instantly. PlayFame can only process one prize redemption every 48 hours.

Floridian players can redeem prizes for a maximum of $5,000 per spin or per play, while all other states can redeem prizes for a maximum of $10,000 per day.

PlayFame has 12 coin packages that you can buy. Purchasing any of the packages gives you access to the live chat feature, which is otherwise unavailable, and access to exclusive GC games. The smallest coin package is worth $1.99 for 4,000 GC.

Is PlayFame safe?

PlayFame is encrypted with 256-bit with ECDSA technology, so your information is secure. Your account needs to be verified after registration, as part of PlayFame’s security measures, and so that you can make redemption requests.

For verification, you need to provide a government ID and proof of address. For a government ID, you can submit your ID card, passport, or driving license. PlayFame will also need a selfie of you to make sure it matches the photo on your document.

For proof of address, this can be done with a utility bill, a phone bill, or a bank statement. Make sure the image is high quality and that the document is less than 90 days old. These documents can all be submitted through the verification page.

Safety facts

PlayFame has a dedicated RG page that has information on how to recognize problematic gameplay, how to stay safe, and links to external resources that offer professional support, including Smart Mobile Gamers, NPR, Smart Social Gamers, and Gaming Addicts Anonymous.

There are two RG tools available: GC limits and self-exclusion. GC limits can be set on a daily basis and determine how much you can spend on a GC package. There are two options for self-exclusion. Players can either opt to take a break, which lasts for seven, 14, or 30 days.

The other option is full self-exclusion, which can be set for a minimum of six months and can last for as long as needed. This option limits your access to your account more extensively than taking a break. In both cases, you can’t modify the period requested until it’s finished.

During any self-exclusion period, your account remains inactive, and once your account is reactivated, your virtual coins will be reinstated. To set up any RG tools, players need to reach out to customer support via the contact form.

Reaching out to support at PlayFame

PlayFame has five ways of getting assistance. These are its contact form, email, live chat, phone number, and the FAQs page in the Help Center. The contact form has a selection of potential queries for you to choose from its drop-down menu. After that, you can fill in your email address, account ID, subject line, and a description of your issues. You can also upload attachments if needed.

After support answers your query made via the contact form, you can continue speaking with the agent via email. You can also find PlayFame’s email address, [email protected], in the sweep casino’s terms and conditions.

Support facts

The FAQs section is broken down into accounts, purchases, cryptocurrency, verification, technical concerns, social gaming, and promotions. Each section is populated with several helpful questions and answers.

The phone number is in the footer of the website. Players can call +1 (424) 842-4645 for assistance with payment-related queries. PlayFame’s live chat is only available to players who have unlocked it after purchasing a coin package.

The usability of PlayFame’s platform

PlayFame has a purple theme, with different shades of purple used to indicate boxes, buttons, and to add texture and shading to the design. The ‘Get Coins’ button is bubblegum pink to add some pop. PlayFame uses 3-D character illustrations with each of its promotion packages.

When it comes to functionality, PlayFame runs smoothly and has a quick response time. Its navigation is good, although in some areas it feels like links are missing. This can be seen most clearly with the support.

The help center only contains the FAQs and the contact form. The phone number is in the footer and the email address is in the terms and conditions, so players need to look around to find them.

Usability facts

The lobby is straightforward to navigate, with several filters available at the top. These can also be found in the sidebar menu. The filters are by game type, such as Hold and Win or Megaways, but also include filters like Classic, Popular, Feature, and Cascading Reels.

If you’re looking for a more direct approach, the search bar is found at the top of the page. The search bar is simple and can be used to search for games and providers.

The sidebar contains some other useful quick access buttons, like redemptions, get coins, promotions, your profile, the RG page, and links to PlayFame’s various social media pages.

PlayFame has a web app that you can install a shortcut for. It runs smoothly, and you can expect the same experience when you transition to mobile.

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