Milky Way casino review
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The Milky Way app isn’t a full-fledged sweepstakes casino. It doesn’t offer free gameplay or follow the usual structure of a sweepstakes site. Instead, it focuses on generic slot games that you can access after creating an account.
In this Milky Way review, I’ll take a closer look at what the app has to offer, including its game categories, standout features, and whether it’s a safe option for sweepstakes casino players.
Pros and cons
- Fish games available
- Mobile app available
- Bespoke software
- No welcome bonus
- Non-responsive support
- Unsafe casino
General ratings
General info
Launch date | 2021 |
Company behind | Milky Way |
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Editor's note
This review is based on the operator’s current offer. Data and analysis below are accurate at the time of publishing, but may be subject to change.
Expert verdict
The site has a simple, galaxy-themed design with straightforward navigation, which is a plus. However, its outdated, pixelated graphics make the experience feel unpolished. While Milky Way offers multiple support options, including email, a ticketing system, and a Facebook page, the responses were delayed or nonexistent, leaving me frustrated.
One of the biggest concerns is the lack of transparency around licensing and game fairness, which raises red flags about its legitimacy. The fact that you can only download its mobile app via an APK file, not through trusted platforms like Google Play or the Apple App Store, adds to the security risks and inconvenience for many players like myself.
Additionally, the absence of a demo play feature and the fact that players have to purchase credits just to explore the games isn’t ideal for newcomers and makes it disingenuous as a sweeps casino. There’s also no live chat or FAQ page for quick assistance.
Overall, Milky Way Casino doesn’t inspire trust, and with so many established sweepstakes casinos like Stake.us and High 5 Casino offering better security, transparency, and player support, I’d recommend steering clear of this one.
State differences
I did not come across eligibility requirements on Milky Way’s website. However, while creating an account, I was notified that Milky Way casino is available for use in all 50 U.S. states.
How does Milky Way work?
Information regarding Milky Way’s virtual currency is not explicitly mentioned or available on the site. Upon signing up, it’s mentioned that you have to purchase a “First Game Credit”; however, the site does not provide clear instructions on how to do that.
That said, although “Free play” is mentioned on the homepage, when you go to the account registration page, it states that you have to buy credits. So, in a nutshell, Milky Way casino’s virtual currency system is unclear.
Milky Way bonuses
Milky Way claims to be a sweepstakes casino; however, I haven’t found any mention of a Milky Way Casino welcome bonus anywhere on the site. The only thing I’ve experienced is a signup process, which is quite lengthy and tedious, requiring me to make a purchase of credits before being able to engage on the site.
Bonus facts
Category | Details |
---|---|
Welcome bonus | N/A |
Bonus code | N/A |
Daily credits | N/A |
Free spins | N/A |
Game-specific bonuses | N/A |
VIP rewards | N/A |
Other promotions and events | N/A |
Bonus rating
- N/A
- No welcome bonus found
- “First Game Credit” purchase required
I’ve signed up on various U.S. sweepstakes platforms, such as Stake.us, Wow Vegas, McLuck, and Chumba. All of these sweepstakes casinos offer straightforward account registration processes and welcome bonuses, but Milky Way does not.
So, based on the fact that I did not find mentions of exact bonus figures, nor did I come across any bonus terms and conditions, I highly recommend that you sign up for a trusted U.S. platform like Stake.us. After becoming a Stake.us member, you’ll receive 260,000 Gold Coins, $55 worth of Stake Cash, as well as a 5% rakeback.
Milky Way casino games
Milky Way casino has a selection of 43 games to choose from. This selection includes 23 slots, five keno titles, and 15 fish games.
I also didn’t come across any game filters aside from clicking on the specific categories displayed when you click on the “Play” button. There’s also another tab that says “Others.” I expected this to take me to a few exclusive titles; however, it took me through to the Milky Way distributor page.
Games facts
Category | Details |
---|---|
Expert’s pick | Dragon Slayer |
Slots | 23 |
Popular slot | Triple Sevens |
Jackpots | N/A |
Top jackpot | N/A |
Table games | N/A |
Popular table game | N/A |
Live games | N/A |
Popular live game | N/A |
Average RTP | 60% |
Demo-play availability | N/A |
Games rating
- Fish games
- No table games
- No live dealer games
- No game filters
Milky Way casino offers a relatively modest selection of 43 games, which is notably smaller compared to other sweepstakes casinos I’ve reviewed. For context, platforms like Stake.us casino offer more than 1,000 games, with popular titles such as Gates of Olympus. As such, the overall selection of games here seems limited, particularly when compared to these well-established brands.
The inclusion of keno and fish games is, in my opinion, a good attempt to diversify the catalog. However, the lack of variety in slot types and the lack of table or live games as a whole is a downside.
Additionally, the absence of game filters is another notable issue that Milky Way casino needs to work on. Chumba Casino has an intuitive game filter system to easily find games either by title or software developer. I understand that with just 43 games in Milky Way’s lobby, a filter may seem unnecessary, but it will still save time.
However, what I found most frustrating was when I clicked the tab that said “Others” and initially hoped it would show exclusive games, but I was disappointed in the lack of offerings.
Overall, while Milky Way does provide a few fun game choices, its limited game selection, lack of industry-leading titles, and missing filtering options are drawbacks.
Software providers at Milky Way casino
I did not come across any well-known software developers on the Milky Way casino platform. Even after selecting each game, this information was not mentioned. Instead, Milky Way’s game selection of slots, keno, and fish games are powered by in-house software.
Software facts
Category | Details |
---|---|
Most popular slot software | Milky Way |
Number of software providers | 1 |
Live providers | N/A |
Most popular live software | N/A |
Bespoke software | Available |
Download required? | Yes |
Available software
Software rating
- High-quality games and graphics
- No major developers
- No live providers
The fact that I did not find any games powered by well-known developers makes them harder to engage with, especially for players like me who are familiar with big industry names like Relax Gaming and Pragmatic Play.
Additionally, the absence of reputable software developers places it behind other competitive sweepstakes casinos, like Chumba Casino, Pulsz, and Funrize, which feature games from well-known industry leaders.
The slot titles I found, like Milky Moolah, are lesser-known. That said, you should stick to casinos with popular games from reputable software developers, as they offer fair gameplay, ensuring that outcomes are random and not rigged. Top-tier developers also provide high-quality graphics making the experience more enjoyable.
Milky Way payment options
I didn’t come across any payments on the Milky Way casino platform. However, I did find a mention of buying First Game Credits when signing up. Additionally, the site advises that players should contact their local distributor for further details on the payment process.
Payment facts
Category | Details |
---|---|
Number of payment methods | Unclear |
Popular payment | Unclear |
Minimum purchase | Unclear |
Maximum purchase | Unclear |
Average purchase time | Unclear |
Prize redemption | N/A |
Minimum prize redemption | N/A |
Average prize-redemption time | N/A |
Payments rating
- N/A
- No mention of payment options
- Suggestion to contact “local distributors” for payment processes
Milky Way’s lack of clear banking information on its site is concerning, especially considering the legal requirements surrounding sweepstakes casinos in the U.S.
The mention of “First Game Credits,” without clear guidance on how payments are processed or what methods are accepted, raises several red flags.
Furthermore, referring players to a local distributor for payment details instead of offering direct information on the site could be an attempt to sidestep more stringent regulatory oversight.
Players need to understand how transactions are handled and what their rights are regarding payments. That said, Milky Way definitely needs to address this issue by providing clear, easy-to-find payment information in line with U.S. sweepstakes laws.
Is the Milky Way casino safe?
The ECDSA Signature with SHA-256 is a security feature that helps protect your data. It ensures that information sent or received is secure and cannot be tampered with. This is especially useful when entering personal or financial data. I did not come across any information pertaining to Milky Way’s licensing and ownership.
The site currently does not offer Responsible Gaming (RG) tools such as deposit limiters, cooling-off periods, or self-exclusion options. These tools are crucial for players looking to manage their gaming habits and play responsibly.
Safety facts
Category | Details |
---|---|
RNG auditing seals | N/A |
Responsible gaming seals | N/A |
Licenses | N/A |
SSL encryption | 256-bit |
Two-factor authentication | N/A |
Legal age | 18+ |
Purchase, play amount, and gameplay limits | N/A |
Self-exclusion | N/A |
Cooling-off period | N/A |
Safety rating
- ECDSA Signature with SHA-256
- Privacy policy
- Purchase of “First Game Credits” is mandatory
- No licensing info
- No RG page
Milky Way casino raises several concerns, including the lack of clear licensing and payment information, as well as the questionable practice of buying first-game credits through unverified local distributors
The site also doesn’t provide information regarding its compliance with U.S. sweepstakes laws, leaving users unsure about whether the casino follows the legal requirements. I also did not find a responsible gambling (RG) page.
The most alarming part about Milky Way casino is that it has dozens of negative reviews on Pissed Consumer. The majority of these reviews pertain to players detailing their experiences when winning. In a nutshell, players reach out to the so-called local distributors and ask for a cash-out of their winnings, only to be told that the cash-out app is not working!
While I did come across a privacy policy page, Milky Way does not contain a terms and conditions section. This is evidence that the brand lacks transparency. I would suggest that you steer clear of this site due to the vague practices around payments and potential legal compliance issues.
Support channels at Milky Way casino
I came across a few support options at the Milky Way casino. Not only do they have an online contact form, but you can also contact their support team via an email address. There’s also a direct phone number available. I did not come across an FAQ page or a live chat function.
While they have a Facebook account, there doesn’t seem to be many posts on the page. I found that they do indeed have a YouTube channel; however, nothing’s been posted on it aside from a 53-second video listing the types of games they have.
Support facts
Category | Details |
---|---|
Customer support availability | 24/7 |
Live chat | N/A |
Web form | |
Contact number | +1 833-685-4678 |
On-page support | N/A |
Support rating
- Multiple support options available
- No live chat
- Unreasonable response times
- No FAQ page
I just had to test out the ticketing system at the Milky Way casino. Sadly, it’s been five days, and I’m still waiting for a response from the customer service team. I decided to try out the email support option thereafter, and likewise, it’s been four days since I haven’t received a reply.
That said, the Milky Way sweepstakes casino does have a customer service team, and they are unhelpful, to say the least.
When compared to support options available at other sweep casinos like Stake.us, it’s worlds apart. Stake.us not only has a 24/7 live chat feature, but you can also access their support team via email. In addition, they’ve got an extensive FAQ section.
Overall, I wouldn’t want to play at Milky Way casino as having access to a responsive and helpful customer support team is a top priority for many players, like myself.
The Milky Way user-interface
Milky Way has a simple design and layout. The logo is also eye-catching, and the site focuses on a galaxy theme. The overall site navigation seems to work well, with the menu located at the top of the screen, leading you to the main areas of the platform.
While Milky Way mentions a downloadable app for Android and iOS devices, you won’t find these on either app store. Instead, you’ll have to download an APK and sideload the app onto your mobile device.

Usability facts
Category | Details |
---|---|
Mobile app | iOS and Android |
Mobile games availability | Full suite |
Ease of navigation | Confusing |
Game filters | Basic |
Search function | N/A |
Loading speed | 30 seconds |
UX and UI rating | Simple |
Other products | N/A |
Usability rating
- Simple site design
- Clear branding
- Pixelated graphics
- Cluttered homepage
- No download on Google Play or Apple store
So overall, the site looked good at first, but I found that the graphics were pixelated, which made the site feel outdated. This also made it harder to navigate the platform due to the fact that the buttons, icons, and text were unclear.
Additionally, while scrolling down the homepage, I found tons of information about downloading the app and discussing the tedious sign up process. Just to warn you, it will take a bit of time to read through the tons of text on Milky Way casino’s homepage before you understand exactly how the app works.
Suggesting that players download and install APKs is not user-friendly and inconvenient for less tech-savvy players. What’s more, downloading APK files is a security risk, especially if it’s done from unknown and unverified sources.
Overall, official apps in recognized stores like Google Play and Apple Play reinforce trust and legitimacy. So the fact that you can’t download the Milky Way app from an app store is yet another red flag.
If you have concerns about using space on your mobile device, then Stake.us is an excellent option as no download is necessary, but the site is fully functional on mobile browsers.
Operator comparison
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Expert rating |
Expert rating
34
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Playscore |
Playscore
70
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Bonus |
Bonus
There are currently no bonuses available at this casino
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Redeemable prizes |
Redeemable prizes
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Minimum prize redemption |
Minimum prize redemption
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Minimum purchase |
Minimum purchase
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Games |
Games
43
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Free rewards |
Free rewards
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Excluded states |
Excluded states
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Visit site | Visit site | Visit site |
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Milky Way user reviews
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