Chumba casino review: the ultimate social playground
Chumba further stands out by offering a minimum redemption of just 10 SC for gift cards, which can be redeemed in under 24 hours. This makes Chumba a great place for casual players, something that its Trustpilot score of 4/5 clearly backs up.
Here’s my expert analysis after chumming ’round at Chumba, where I’ve looked at all it’s aspects such as its regular merch giveaways, 24/7 customer support, and lag-free mobile compatibility.
- 200,000 GC + 1 SC daily
- Regular social-media competitions
- 180+ slots and 27 jackpots
- No live chat
- No loyalty program
- No live games
Editor's note
My Chumba review is based on the operator’s current offer. Data and analysis are accurate at the time of publishing, but may be subject to change as the operator’s offer expands.
Expert verdict
Chumba is an excellent sweeps casino, with a solid product offer of just over 200 casino-style games, including 27 jackpots and five table games, as well as niche options like bingo and solitaire.
Chumba casino is backed by VGW’s extensive experience in delivering top-tier social gaming with hits like LuckyLand slots and Global Poker.
The platform comes with comprehensive on-page help and 24/7 ticket-based customer support. The UX and overall usability could use a lift though, to offer a platform that caters to existing players and visitors alike.
The game library also pales when sized up against the competition, but the variety, production quality, and abundance of free-play rewards certainly make up for it.
Overall, Chumba is a sweeps casino I will be definitely returning to.
State differences
Chumba is available to players from all US states except Connecticut, Idaho, Michigan, Montana, Nevada, and Washington. The product offer is identical across most available states, with the exception of Delaware.
As of April 23rd 2025, players from DE will no longer be able to gain any SC. Delaware players can keep playing their SC up until May 23rd 2025, and have till June 23rd 2025 to redeem them. After that, only Standard Play will be available for DE players.
How does Chumba social casino work?
Chumba is a sweeps casino designed for entertainment, which means that real-money play is not permitted. Instead, Chumba casino has two types of virtual tokens: Gold Coins (GC) and free Sweeps Coins (SC).
Players can use Sweeps Coins to enter sweepstakes, where winnings can be redeemed for prizes. Redeemable prizes vary, spanning cash, gift cards, and a variety of branded merchandise.
Gold Coins at Chumba
- Can be purchased or collected for free through account registration, daily bonuses, competitions, and winning games in Standard Play.
- Can’t be used to redeem in-kind and monetary prizes.
- Used to win additional Gold Coins or no-value, in-game prizes.
Sweeps Coins at Chumba
- Can be collected for free through daily log-ins, competitions, mail-in requests, winning games in Promotional Play (sweepstakes), and as a promotional offer with purchases of Gold Coins.
- Can’t be purchased or won through Standard play.
- Used to enter sweepstakes and can be redeemed for prizes.
Chumba casino bonuses — 2,000,000 GC + 2 FREE SC
Chumba players can avail of daily rewards, promotions similar to online casino bonuses, a variety of events and contests, and a superb, free welcome offer.
To start with, you’ll receive 2,000,000 GC and two free SC on sign-up, as well as free GC and SC every day — look out for the pop-up. The free SC will need to be played through 1x to be eligible for redemption, and you can redeem a minimum of 10 SC.
New players can also benefit from a one-time purchase of 10,000,000 GC for only $10 (discounted down from $30). This offer comes with 30 free SC as well.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | 2,000,000 Gold Coins and two FREE Sweeps Coins |
| Bonus code | N/A |
| Daily credits | 200,000 GC + up to 1 SC |
| Free spins | N/A |
| Game-specific bonuses | N/A |
| VIP rewards | N/A |
| Other promotions and events | Social-media competitions, on-site contests and tournaments, email campaigns, merch giveaways |
Other promotional and social activities include social-media contests, on-site tournaments, sweepstakes, and other exclusive events.
There is no VIP or loyalty program at Chumba, but players may receive exclusive promo codes, seasonal offers, and contest invitations.
Bonus rating
- Daily log-in rewards
- Regular social-media competitions
- Free giveaways
- No loyalty program
- Few on-site promotions
The Chumba casino bonuses and on-site promotions are not as numerous as on other platforms, like WOW Vegas, but I was pleasantly surprised by the abundance of free Gold Coins and free Sweeps Coins from the get-go.
Before grabbing the welcome offer, I received 5,000,000 free GC through email. That was a perfect start for me, as I got an opportunity to explore and play at Chumba without committing to a purchase. I was also able to avail of free daily log-in rewards, which is a massive A+ in my book.
If you follow Chumba casino’s social media pages (they have Facebook, X, and Instagram), you’ll also be able to participate in competitions and giveaways, where you can win more GC, SC, and even branded merch (which actually looks good, if you like Chumba’s colorful aesthetic).
What I’d like to see in the future is a greater variety (and quantity) of on-site events and promotions, as well as a loyalty or VIP program with tiered, gamified progression, all of which WOW Vegas offers.
But, in my opinion, there’s no better way to reward loyal players than through daily rewards — which Chumba casino aces.
Chumba’s range of games and software
You’ll find 200+ games at Chumba casino, powered by eight software providers. This includes Chumba’s bespoke software, as well as well-known providers such as NetEnt, Red Tiger Gaming, Pragmatic Play, Reel Play, and Yggdrasil.
Chumba is an insant-play casino. This means you can simply click on the games on your PC or mobile and immediately play them without needing to download anything.
From the 200+ social games at Chumba casino, just over 180 are slots. The selection covers classic and modern slots, jackpot games, bingo, slingo, table games, and solitaire.
Games facts
| Category | Details |
|---|---|
| Expert’s pick | Dancing Gold |
| Slots | 180+ |
| Popular slot | Big Bass Bonanza |
| Jackpots | 27 |
| Top jackpot | Stampede Fury 2 |
| Table games | 6 |
| Popular table game | Back Blackjack |
| Live games | N/A |
| Popular live game | N/A |
| Average RTP | 96.22% |
| Demo-play availability | Registered users only |
Two of the slots, Dancing Gold and Stallion Grand, are part of Chumba’s Fireshot Inferno jackpot network, sharing the same progressive jackpot.
You’ll need to open an account at Chumba to try out the games. You can’t demo the games as a visitor, but you’ll see familiar titles from big-name providers and will be able to play for free after registering.
Chumba casino slots
There’s plenty of game choice at Chumba casino, with a large variety of themes including westerns, fishing, oriental, and classic slots. The minimum spin for all slots is 250 GC or 0.01 SC, while the maximum spin is 5,000,000 GC or 50 SC.
There is no search field or filtering system, so you’ll need to browse through the entire lobby if you’re after a particular title. I’ve put together a table with some of the casino’s most popular slot games:
| Slot title | Software provider | RTP % | Key features |
|---|---|---|---|
| Vicky Venture | Red Tiger Gaming | 96.16% | Totem Crystal, Free spins with expanding reels, Wild |
| Better Wilds | Playtech | 96.42% | Wild, Special Wild, Respins |
| Buster Hammer Carnival | Reel Play | 95.97% | Wild, Wild Striker, Scatter, Gold Wild Hammer, Mighty Free Spins |
| Starburst | NetEnt | 96.06% | Wild, Respins |
Chumba table games
There are six table games at Chumba all powered by Golden Rock Studios. The selection comprises of four blackjack and two roulette tables. Here are some of the available titles:
| Game title | RTP % | Max payout |
|---|---|---|
| Blackjack | 99.43% | 3:2 |
| Back Blackjack | 97.14% | 66:1 |
| American Roulette x2 | N/A | 35:1 |
| American Roulette | N/A | 35:1 |
Games rating
- Popular games by well-known providers
- Competitive variety of features
- Solitaire, bingo, and slingo
- No demos for visitors
- No live-casino games
The selection of slots at Chumba casino is low, with only 200+ games compared to WOW Vegas’ 1000+. However, the variety of themes and game types is exceptional.
Video poker, progressive jackpots, and solitaire took me by surprise; these are rare gems in sweeps casinos. Table games are also a relatively rare sight, so seeing blackjack and roulette at Chumba was grand.
The Chumba casino slots are varied; you’ll find different themes and unique features powered by some of the best providers in the industry. Some of the games are developed in-house, driven by player feedback, so you’re guaranteed to spot familiar, feature-packed bonus rounds.
While demo play is unavailable, Chumba offers plenty of free virtual tokens to play with. I didn’t have to make a purchase before getting the full rundown of just about every game on offer using free Gold Coins alone.
Where I would like to see improvement:
More slots! I’d love to have more titles and themes to choose from. Improved game filtering would go a long way, and the addition of casino-style staples like baccarat, poker, and live table games would greatly diversify the gameplay.
Purchases and transactions at Chumba
Chumba casino supports Gold-Coin purchases through a large range of casino payment methods including bank transfer, Trustly, and credit cards (Mastercard, American Express, Visa, and Discover). Skrill and paysafecard are available as well, and purchases can also be made through Chumba gift cards, sold at CVS, Dollar General, and Circle K.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 9 |
| Popular payment | Trustly |
| Minimum purchase | $1.00 |
| Maximum purchase | $300.00 |
| Average purchase time | Instant |
| Prize redemption | Available |
| Minimum prize redemption | 100 SC (cash), 10 SC (gift cards) |
| Maximum prize redemption | 5,000 SC* |
| Average prize-redemption time | Instant to 5+ days, depending on prize |
Real prizes can be obtained only by redeeming collected Sweeps Coins, but neither Sweeps Coins nor Gold Coins have monetary value. You can redeem your SC through bank transfers or Skrill once you have 100 SC, or through gift cards once you have 10 SC.
In New York and Florida, the maximum redemption value is $5,000 for a prize won on any single spin. All prizes exceeding this maximum will be reduced to $5,000.
How to redeem cash prizes at Chumba
Before attempting to redeem cash prizes, ensure that your Chumba casino account has been verified, as indicated by a green checkmark and the word “Verified” next to the ‘REDEEM’ button.
- Click on the ‘REDEEM’ button within the main menu.
- Choose how you would like to redeem your prize: gift cards or cash (via bank, Skrill, or Chumba Prepaid Mastercard).
- Fill in the details and confirm.
Payment-method and redemption restrictions
It is possible to redeem prizes to a different payment method, but the following conditions must be met:
- The payment method must have been used to make a purchase before.
- The value of the purchase must be redeemed via corresponding payment method before the option to choose a different payment becomes available.
Example:
You’ve collected 30 free SC through purchases of a $100 GC offer with a credit card and a $200 GC offer with Skrill. You then won a prize of 400 SC.
You’ll need to redeem 100 SC to a bank account, and 200 SC to Skrill. For the remaining 100 SC prize, you will then be able to select your preferred redemption method.
Merchandise
In the event of winning Chumba casino merchandise or other in-kind prizes, qualifying players will receive a code via email, which can be redeemed at Chumba’s merch site.
Prizes are mailed out within 3–5 business days, but delivery times may vary depending on the winner’s location.
Payments rating
- Major credit cards accepted
- Prizes redeemed as cash or gift cards
- Merch as prizes
- PayPal not available
- Over-the-top restrictions on redemptions
You’ll find a wide range of payment methods for you to choose from, covering all popular payment providers, short of PayPal and mobile payments like Apple Pay and Google Pay.
In terms of options, you’re looking at one of the best varieties of payment providers accepted by social casinos like Chumba. The minimum purchase amount is also at a very reasonable $1.00, but you’ll find plenty of free tokens to play with.
Prize redemption is generally instant, but merch won through giveaways or contests may take some time to process (prizes are shipped within five business days).
The ability to pay with and redeem to gift cards scored quite a few bonus points for the added flexibility, but I do wish to see fewer payment-provider restrictions on redeeming prizes as cash.
As it stands, players must first redeem to a payment method that was previously used to make a purchase of Gold Coins; however, the redemption must match the value of the purchase, and only the difference can be redeemed through an alternative method. Which means that players redeeming smaller prizes may be at a disadvantage — stuck with one payment for longer before being able to select a different option.
Is Chumba social casino safe?
As a social casino, Chumba doesn’t need state-based licensing, but operates under the Malta Gaming Authority (MGA).
Supporting the Responsible Gambling Foundation and GA Anonymous, Chumba offers all responsible-play tools, including a self-assessment.
Chumba’s RNG utilizes a Mersenne Twister with background cycling, a pseudorandom number generator which uses a timing sequence that can’t be seen or predicted by the player.
Safety and other key company facts
| Category | Details |
|---|---|
| Auditing seals | iTech Labs, Gaming Associates |
| Responsible gaming seals | Responsible Gaming Foundation, Gaming Addicts Anonymous |
| Licenses | Malta Gaming Authority |
| SSL encryption | 256-bit |
| Two-factor authentication | Available |
| Legal age | 21+ |
| Purchase, play amount, and gameplay limits | All available |
| Self-exclusion | Available |
| Cooling-off period | Available |
The site also encrypts your data and activity using SSL encryption, and strict verification protocols are in place for account holders. You’ll have to add and confirm a phone number when registering, and submit additional documents to verify your identity. The terms and conditions are easily accessible in the site footer.
Safety rating
- SSL-encrypted data
- Responsible gaming page
- Transparent terms
- Zendesk used for support
- Hidden offsite self-assessment link
Chumba ticks most boxes in the safety department, endorsing multiple responsible gambling organizations and employing all security and responsible-play measures that you’d expect to see in a real-money casino.
I was able to set playtime limits (30min–10hrs), a maximum play amount and purchase limits (by day, week, and month for both), and set up an activity reminder (reality check). I appreciate having greater control over my playtime, which is something I seldom have in other social and sweeps casinos.
Chumba also uses reputable software, with an RNG algorithm endorsed by iTech Labs and Gaming Associates, passing Marsaglia’s “diehard” tests with flying colors.
Another brownie point goes to the great transparency of terms, all of which can be found through the site’s footer or Help Center.
Unfortunately, I was surprised to see Zendesk as the platform of choice for ticketing and support — known to be flawed and avoided by players. Why? Anyone with your email (just the address; no access needed) can submit a ticket and request, say, to close your account. As player reviews attest, you’ll have to jump through a few hoops to rectify the damage.
While everything generally checks out, I would really like to see some form of two-factor identification when submitting requests, and an on-site, prominently visible self-assessment would further reinforce responsible play.
Chumba casino support
Clicking on the ‘Contact Us’ tab in the main menu or footer takes you to Chumba’s online ticketing system, where you can address issues related to purchase and verification, as well as other common support queries.
From the ticket hub, players can access Chumba’s Help Center and FAQs, with detailed answers and guides on redemptions, technical issues, promotions, responsible play, and more.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Yes (purchases only) |
| Ticketing system | |
| Contact number | N/A |
| On-page support | FAQ and Help Center |
The live chat is only available when making a purchase, and will initially have an AI try to solve your problem before an agent will chat with you directly.
However, you’ll be able to contact customer service through Chumba’s social media pages (Facebook, Instagram, X) or by submitting a request through the Help Center. The form also allows you to attach relevant screenshots and files.
Support rating
- Genuinely helpful FAQs
- Comprehensive guides
- Ticket resolution within 24–48hr
- Live chat only for purchases
- Unintuitive access to FAQs
Customer support at Chumba is provided mainly through the Help Center and ticketing system. The in-depth guides offer step-by-step instructions, often accompanied by screenshots.
I was able to resolve all of my queries through the Help Center, speaking volumes about the quality and value of content within, which I found helpful and a big step above competitor FAQs.
As for the downsides, the lack of a live chat is felt. An AI-assisted chat is available when making purchases, but otherwise you’re restricted to FAQs and tickets.
Access to the FAQs/Help Center is unintuitive. All ‘Contact Us’ buttons lead to the ticketing web form; to get to the FAQs and guides, you have to click on the Chumba logo or navigational breadcrumbs of the ticket page.
I didn’t know there was a Help Center until I tried clicking out of the ticket hub, assuming I’ll be taken back to the homepage. Changing one of the anchors to the Help Center instead of the ticket hub would solve the problem.
Despite the limited support options, Chumba’s team is very proactive in addressing player tickets (under 48hrs) and answers queries over social media. Social media is by no means on-site support, but is as closest as you will get to instant resolution.
Site usability and mobile compatibility
Chumba is a mobile-first social casino, compatible with all devices and browsers for streamlined usability. The interface is uncluttered, using a minimalistic approach with all available functions and options nested within the main menu.
There is no mobile app, but the entire games collection is available on desktops, laptops, smartphones, and tablets. No download is required.
Usability facts
| Category | Details |
|---|---|
| Mobile app | N/A |
| Mobile games availability | Full suite |
| Ease of navigation | Good |
| Game filters | Yes, basic |
| Search function | N/A |
| Loading speed | 2.1s |
| UI and UX rating | Good |
| Other products | N/A |
The filters are relatively limited. You will only be able to filter by game type (slots, jackpot, table games), and there is no search bar.
Usability rating
- Contrasting colors for easier navigation
- Mobile-friendly UI
- No search function
- Responsive but clunky design
I found navigating Chumba casino to be relatively hassle-free. The contrasting colors allow the eyes to identify the different sections quickly, and the game thumbnails stand out.
Despite there being no native app, that’s hardly a negative. I tested the UI on an iPhone, iPad, and Galaxy, and found no apparent downsides — all elements are responsive.
For improved usability, I do recommend enabling auto-rotation or playing in landscape view. Portrait mode on narrower screens makes certain content clunky and hard to digest, with overly large (or small) fonts and slightly squished images.
Navigation and game categorization are simple and straightforward, but too simple for the average player’s needs. The lack of advanced filtering and the search bar is not sustainable in the long run, and made finding games a drag.
Online casinos like Chumba
There are a number of reasons why it’s good to change things up every now and then and play at a Chumba sister casino. In this section, we will be looking at both the pros and even the cons of playing at casinos like Chumba.
Chumba casino alternatives — pros and cons
Different bonuses
It’s always good to check out what online casino bonuses different sweeps have to see what you could potentially be missing out on. One of the wonderful things about sweeps casinos is their varied and diverse bonuses so it would be a shame to miss out by not checking out casinos like Chumba.
Checking in prizes
Sweeps casinos only work if you do. Every online casino like Chumba offers free daily spins and gold coins for example. The catch is that you can only get these if you visit the Chumba sister casinos to begin with.
Dissimilar software
No one realizes how important software is till they’re stuck playing the same game over and over again. The beauty of sites like Chumba casino is the fact that you’re still getting high-quality software but you’re able to play a varied range of games. BetRivers.net literally has 20 different types of software provider.
Mobile experience
Chumba prides itself on offering a great mobile experience (even if it not as great as Gambino Slots), ironically though, it has no native app which is something that you would expect given that it is an established name and actually younger than Gambino Slots that does have its own app.
Progressive jackpots
Chumba casino may be a sweeps casino, but it’s been designed in such a way that players literally don’t feel like they’re missing out on anything that would usually appear in a real money casino – it even has progressive jackpots. Unfortunately, most sweeps sites still have to learn from Chumba’s example and out of all the sites we visited, it’s only Fortune Coins that offers progressive jackpots too.
Game amounts/variety
While Chumba casino offers 111 slot machine games and 6 table games, even most casinos like Chumba casino don’t have that much variety on offer. Gambino Slots just does what it says on the tin and offers slots and Fortune Coins only has 50+ games in total with only 3 of that number being table games.
Top three sites like Chumba: expert picks
The list we have compiled for you isn’t just based on overall expert rating. Sister sites LuckyLand Slots and Global Poker aside, this list specifically shows the best alternatives to Chumba casino in terms of games, prizes, and everything in between from other operators.
🥇#1. WOW Vegas
WOW Vegas is a top contender in our sweepstakes casino rankings, noted for its 1,000+ slot games, frequent promotions, and wide availability across 46 US states.
As a sweepstakes platform they offer cashable prizes, which players can redeem using various deposit methods once they accumulate 100 Sweepstakes Coins.
🥈#2. LuckyLand Slots
LuckyLand Slots features a diverse range of slot games, including popular titles like “Western Gold” and “Chumba Pirates,” each with unique themes and bonus features.
It goes even further, with all of its games being available on desktop as well as on its dedicated Android app for mobile devices.
🥉#3. Crown Coins
Crown Coins has been attracting players since 2023, with its 140+ slot games selection from reputable software providers. With a generous welcome bonus, as well as daily and monthly bonuses, it’s easy to keep playing here.
If you ever run into problems on the platform, Crown Coins has made sure their outstanding customer support team helps you out. You’ll find an FAQ, chat and email support, but also phone support, which helps Crown Coins stand out in the world of sweeps casinos.
Other social and sweepstakes pages you may be interested in
Operator comparison
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| Expert rating |
Expert rating
88
/100
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| Playscore |
Playscore
87
%
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%
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%
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| Bonus |
Bonus
2,000,000 Gold Coins and 2 FREE Sweeps Coins
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| Redeemable prizes |
Redeemable prizes
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| Minimum prize redemption |
Minimum prize redemption
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| Minimum purchase |
Minimum purchase
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| Games |
Games
200+
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| Free rewards |
Free rewards
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| Excluded states |
Excluded states
CT, ID, MI, MT, NV, WA
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| Visit site | Visit site | Visit site |
Chumba user reviews
Do you have any experience with this operator?
