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High 5 casino review

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Checked byCharlie Stamp,Ian Zerafa
79/100 Expert rating by Paul P.
250 Game Coins + 5 Sweeps Coins and 600 Diamonds

High 5 Casino is a free-play casino site that offers regular ongoing promotions in 46 US states.

Operated by High 5 Games, this site offers 1200+ games, including exclusive slots using High 5’s bespoke software.

In this High 5 Casino review, we will explore everything you need to know about claiming High 5 Casino’s regular free Game Coins, customer support, transactions, and how it compares to other sweepstakes casinos.

Pros and cons

  • Offers live games
  • 1,200+ games
  • Low minimum purchase
  • Only three software providers
  • Subpar website usability
  • Slow loading speed

General ratings

79 / 100 Expert rating by Paul P
80Bonus rating
78Games rating
80Software rating
81Payments rating
79Safety rating
91Mobile rating
75Support rating
64Usability rating
How we rate
79% Playscore based on 4 critics

General info

Launch date 2012
Company behind High 5 Games

Editor’s note

This review is based on the operator’s current offer. Data and analysis are accurate at the time of publishing but may be subject to change as the operator’s offer develops.

Expert verdict

For the most part, this EGR-awarded site is actually pretty fun. There’s a good selection of games, which increases the higher your player level is.

It’s possible to claim multiple free SC throughout your gameplay thanks to a fun welcome offer and daily spins on a three-symbol reel. You can also get more free SC’s by joining in social media conversations.

However, I do find it lacking in some areas namely the layout of the site. It’s cluttered, confusing, and doesn’t really have enough important information.

I’d really like to see it up its game in the payment department and to maybe offer more security options to keep players safe. The slow loading has to go, especially though the casino acknowledges this as an issue.

State differences

High 5 Casino is available to players from all US states except Idaho, Washington, Nevada, and Michigan. The casino’s offering is identical in all 47 states where it is available.

How does High 5 social casino work?

High 5 Casino is a social, play-4-fun casino, which means you can use free coins to play the games for free. You can earn these Game Coins (GC) by playing games, or even collecting more on the reels.

If it’s cash prizes you are looking for, there are Sweeps Coins (SC) and these can be claimed for free when you earn or purchase GC. Playing games with SC means you’re eligible to convert wins to cash prizes thanks to High 5 being a sweeps cash casino.

Excitingly, High 5 also has Diamonds for you to use. These can help boost your wins whenever you decide to opt in and use them in a game.

High 5 Casino sweepstakes bonuses

When you sign up to High 5 social casino, you get awarded a no-deposit bonus of 250 Game Coins (GC), 5 Sweeps Coins (SC), and 600 Diamonds to play with. This bonus allows players to win cash prizes with the offer.

You can also claim High 5 Casino Sweeps Coins for free by logging in to the various social media channels on the site such as Discord, Twitter, or Facebook.

If you are looking for other online casino bonuses on the site, you can claim more GC throughout the day by waiting a few hours and spinning the reels to match three symbols. You can also use the Diamonds to boost your power for playing.

High 5 Casino bonus facts

CategoryDetails
Welcome bonus250 Game Coins + 5 Sweeps Coins and 600 Diamonds
Bonus codeN/A
Daily creditsYes
Free spinsYes
Game-specific bonusesNo
VIP rewardsYes
Other promotions and eventsSocial media promos, discounts on bundles

As soon as you join High 5 social casino, you are enrolled into the loyalty reward program. This means that as you play you can rise through the player levels and unlock more games.

Bonus rating

80/100 Strong bonus with accompanying boost options
  • Rapid rewards
  • Easy-to-claim promos
  • VIP program
  • Unclear terms and conditions

Right from the offset, I was happy to see that you don’t need to use any High 5 Casino promo codes to claim any bonuses found on the site.

The welcome bonus is very good, but not the largest out there which is a little disappointing given High 5 Casino’s stellar reputation. Sweeptastic has a much larger no-deposit welcome offer giving players 10,000 LC with a further 17,777 LC plus 10 SC once your account is set up.

At High 5 Casino, the welcome bonus is 250 GC and 5 SC, which is a smaller and less exciting bonus for newcomers. Like Sweeptastic though, it does have daily rewards in place. It’s also vastly superior to other social sites such as WOW Vegas, which only has 1 SC awarded.

High 5 Casino does fall a bit behind with its clarity on its terms and conditions, which certainly need to be more visible and easier to find.

High 5 Casino games

At High 5 Social Casino there are more than 1200 games. These are mainly slots and jackpot games with various in-game bonus features available.

There are also virtual table games on offer at High 5 Casino. This is a much smaller selection of games and includes roulette, blackjack, and baccarat in several different variants.

CategoryDetails
Expert’s pickGates of Olympus
Slots800+
Popular slotBig Bass Megaways
Jackpots20+
Top jackpotDivine Fortunes
Table games20+
Popular table gameAmerican roulette
Live games10+
Popular live gameTexas Hold’em
Average RTPN/A
Demo-play availabilityAvailable

High 5 Casino also offers a modest selection of live games. Most social casinos tend not to offer live games to their players, so High 5 Casino is a true exception here.

The number of games available at High 5 Social Casino is limited to the loyalty level that players are at. Players higher up the levels unlock access to more games.

Games rating

78/100 Great selection but lacking variation
  • Loads of slots
  • Jackpot games available
  • Limited by loyalty level

Again, I found this to be a solid entry for High 5 Casino though I will admit to expecting a bit more. Given that this won the EGR Social Casino of the Year 2023 award, I’d prefer more diversity.

As it is, there are more than 1200 games available but these are predominantly slots. Now, there’s nothing inherently wrong with that, after all, most of the games on Stake.us are also slots. Some variety however is still important if High 5 wants to be a leader in the iGaming market.

It doesn’t help that this selection is also limited by locking games behind loyalty levels. It’s frustrating to see a game you like stuck behind a wall.

Scott
Scott Sutton Affiliate Manager at High 5 Casino

Born and bred in America. We are the only operator in the Sweeps industry who can say that. We also create our own games which very few operators do.

Software at High 5 Casino

High 5 Casino is the spin-off casino from an established game supplier. As such, the vast majority of titles found here are from their bespoke software, High 5 Games.

There are other top-name brands found on High 5 Casino too, NetEnt and Pragmatic Play. As this social casino uses games from top developers, there’s no need to download any of them to play. This is in an instant-play casino.

CategoryDetails
Most popular slot softwareHigh 5 Games
Number of software providers3
Live providers2
Most popular live softwarePragmatic Play
Bespoke softwareYes
Download required?No

All the available games are compatible across a range of devices. These games can be played in mobile, tablet, or desktop form.

Available software

  • netent-logo
    NetEnt
  • pragmatic-play-logo
    Pragmatic Play
  • high-5-games-logo
    High 5 Games

Software rating

80/100 Brand loyalty over quantity
  • Bespoke software
  • Instant play
  • Limited software providers

High 5 Casino is in a bit of a tough spot here. High 5 Games made this casino to promote their games and don’t want to give a platform to their competitors. The problem is that the selection ends up being quite limited.

The good stuff first: High 5 Games are a top provider, and it’s great to play their excellent games on their own platform. Once you’ve played the first few hundred slots though, the games do start to feel a bit samey.

This is why variety is important, even for someone as big as High 5 Games. Having NetEnt and Pragmatic Play here helps, but it’s still miles behind Pulsz casino with its 13 software providers. Pulsz ends up having a game collection that’s a lot more rounded as a result.

I get it, High 5 Casino exists to support High 5 Games. If the casino wants to stand out from the rest though, it will need to get some more software providers.

High 5 sweeps casino payments

Even though this is a free-play casino, it’s still possible to make small purchases on the site. Ideally, there should be more than 10 payment methods from trusted providers, to show that this is a safe casino whilst giving the players loads of options.

High 5 social casino doesn’t have that many options, but it does offer some of the more pertinent payment methods out there including speedy e-wallets like PayPal. It’s also possible to make card payments using MasterCard, Visa, Amerian Express, Skrill, and Trustly.

High 5 Casino payment facts

CategoryDetails
Number of payment methods6
Popular paymentSkrill
Minimum purchase$1.80
Maximum purchase$7,800
Average purchase timeInstant
Prize redemptionAvailable
Minimum prize redemption50 SC
Average prize-redemption time1 hour to 2 days

The cheapest bundle is $1.80, though keep in mind this is a play-4-fun social casino so no purchases are necessary to play games. Players who win SC can redeem them for cash or gift cards.

Deposit methods

Withdrawal methods

Payments rating

81/100 A small but comprehensive selection
  • Low minimum purchase
  • Prize redemption available
  • Limited options available
  • No cryptocurrency

This was one of the better sections of the site for me as there are some good payment methods on offer here.

With six different options, High 5 sweepstakes casino is just behind BetRivers Casino4Fun, which has seven. Impressively, High 5 beats out the likes of Fortune Coins, which only offers four payment methods.

Realistically though, I’d like to see a few more options when it comes to payments. Maybe in the future, this site will even add crypto into the mix.

Is High 5 Casino safe?

The parent company is a well-known slot provider, with licenses with the New Jersey Division of Gaming Enforcement, Michigan Gaming Control Board, West Virginia Lottery Commission, and Pennsylvania Gaming Control Board.

High 5 Casino itself protects players with SSL encryption, with SHA-256 encryption on the gambling site. There are also responsible gambling policies in play, like a self-exclusion policy.

High 5 Casino safety facts

CategoryDetails
RNG auditing sealsN/A
Responsible gaming sealsN/A
LicensesN/A
SSL encryption256-bit
Two-factor authenticationNot available
Legal age18
Purchase, play amount, and gameplay limitsAll available
Self-exclusionAvailable
Cooling-off periodNot available

While it uses top game suppliers, there is no information on the RTP of the games, nor is there any information on the RNG auditors in the terms of use proving that the games are fair.

Safety rating

79/100 Good, but could be better
  • SSL encryption
  • Responsible gaming protocols
  • No verification process
  • Lacks RNG seals

For the most part, I don’t have too much to complain about here. High 5 Social Casino makes sure that it adheres to all the requirements set out by each state. As such, there are four states it doesn’t operate in, in compliance with these regulations.

High 5 Casino does a good job of protecting player data through 256-bit SSL encryption, though Funrize casino stands out with a whopping 2048-bit encryption.

Similar to Gambino, there’s no need to provide any banking details to the social casino here. You can register using Facebook, Google, or even your Apple account.

As with other social casinos, there’s no need to have a licensing body. With 30 million players and an EGR award though, this one is very popular.

Support at High 5 Casino

At High 5 Social Casino, there are four different support options. Players can get in touch via email or by phone, or they can check out the help desk and FAQ sections to find the solution themselves.

However, while these options are available 24/7, wait times do vary. Unfortunately, there is no live chat available for players to get a quick response from.

Support facts

CategoryDetails
Customer support availability24/7
Live chatNo
Email[email protected]
Contact number+1 201-825-1711
On-page supportFAQs, Help section

The FAQs are not the most intuitive. They can be a bit confusing and don’t cover all topics like payments very well.

Support rating

75/100 Not the best available
  • Email and phone
  • 24/7 support
  • No live chat
  • Confusing FAQs

I will say that I was impressed to find not only an email but an embedded form too. Even better, there is a US phone number for players to use.

I am also giving points to High 5 for the sheer number of social channels at your disposal with this site. You can use Facebook, Twitter, Instagram, and Discord.

This is more on par with sites like Pulsz, which also has several different social media options, but also 24/7 support. I’d like to see live chat in the future, to boost this score.

High 5 Casino usability

High 5 Social Casino has a very bright, flamboyant design. It’s very brightly colored with a range of large, clickable buttons across the site as a whole.

The High 5 Casino app is available for both Android and iOS and offers a similar interface and design to the main desktop site. It’s also possible to access the site via your mobile browser through Facebook.

All the games and promotions are available on the app platform as well, however, there are no additional bonuses for mobile users.

High 5 Casino homepage and slots page on a mobile device

The menus are rather minimal and do not have many options in them. Additionally, the game section does not have much in the way of categories. You can see how many games are available to you, as well as the level you need to attain to unlock all other games.

High 5 Casino usability facts

CategoryDetails
Mobile appiOS, Android
Mobile games availabilityFull suite
Ease of navigation Very easy
Game filtersYes
Search functionYes
Loading speed2 sec
UX and UI ratingGood
Other productsN/A

The site has very slow loading times. It’s very graphics-heavy, which may be a contributing factor to the slowness of this social casino.

Usability rating

64/100 Unfriendly and slow-loading
  • Native mobile app
  • Big buttons
  • Very slow to load
  • Confusing layout

Without question, this is one of the more confusing sites out there. It’s very hard to find your way around and even the help section is not intuitively laid out and I am not a fan.

I do like the bright, bold colors but I wish more thought had gone into the layout as a whole. High 5 Casino needs to make the site more user-friendly, rather than focusing on the look of the thing.

In direct contrast to High 5 Casino, BetRivers Casino4Fun has straightforward navigation throughout the site. Not only that, it’s got an excellent mobile UX. High 5 should take note.

It’s not all bad though, as the game section was at least very clear as to which games were available for you to play, similar to the best sweepstakes sites around.

It was also great to see High 5 sweepstakes casino offering a mobile app. Not every social casino does, and even ones that do like Gambino don’t always have such a smooth experience.

It’s a strong effort as it’s compatible with all devices. I would still like to see some improvements in loading times to the High 5 app if I am to continue using it and not the desktop version.

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