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LuckyLand Slots casino review

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Checked byCharlie Stamp,Ian Zerafa
87/100 Expert rating by Paul P.
7,000 Gold Coins and 10 FREE Sweeps Coins

LuckyLand Slots is a social casino where you can enjoy free-to-play casino-style games, enter sweepstakes, and play exclusive instant-win hits.

This play spot offers a gamified experience, jam-packed with daily log-in rewards and a variety of tournaments — all on a mobile-first user interface.

To help all the Lucky Ducks get into the swim of things, our social-play expert breaks down all you need to know in our LuckyLand Slots casino review.

Pros and cons

  • Free daily Sweeps Coins
  • Frequent tournaments
  • Exclusive instant-win games
  • Too few games
  • No search function
  • High minimum play amounts

General ratings

87 / 100 Expert rating by Paul P
81Bonus rating
85Games rating
87Software rating
94Payments rating
89Safety rating
88Mobile rating
83Support rating
86Usability rating
How we rate
85% Playscore based on 8 critics
What is our Playscore?

General info

Launch date 2018
Company behind VGW Group

Editor’s note

This review reflects the operator’s present product offer. The data and analysis are accurate at the time of publishing, but may be subject to change.

Expert verdict

LuckyLand Slots casino takes to mobile social gaming like a duck to water. If you prefer playing slots and game on the go, you’ll certainly enjoy the interactive, mobile-first experience at LuckyLand Slots.

Promotional offers are good, and the site is always tossing free stuff your way. New players kick-start play with a fantastic welcome offer (getting your hands on 10 free SC from the get-go is nothing to scoff at). You’ll also benefit from free daily rewards and will join the progression-based loyalty program from the very first spin.

The game selection is relatively small, but LuckyLand Slots’ team promises two fresh releases every month — and they deliver. You’ll find popular games from top providers along with an array of titles exclusive to LuckyLand Slots.

Top it off with excellent customer support, a safe website, and a solid mobile app, and you have everything you could wish for in a social casino.

There are some low points. Loading times can drag out on log-ins and on some games, and the lack of a search function or advanced filtering make discovering new titles a nuisance. The site is also not optimized for desktop play; I highly recommend using a tablet or smartphone for an improved user experience.

Overall, this is a great social casino with a lot more pros than cons. If you’re looking for fun, casual play, I’d say give LuckyLand Slots a go.

State differences

LuckyLand Slots is available in 47 states across the US, excluding Washington, Montana, and Michigan. There is no difference between versions of LuckyLand Slots in different states, with the exception of Idaho, where players can play only with Gold Coins.

How does LuckyLand Slots casino work?

LuckyLand Slots is an online social casino, with free casino-style games created for entertainment only. This means that at the LuckyLand Slots casino, you won’t be playing with real money. Instead, you’ll use two virtual tokens: Gold Coins (GC) and Sweeps Coins (SC), both of which can be obtained for free.

Standard Play can be enjoyed with Gold Coins, used to spin LuckyLand casino slots and win more Gold Coins.

You can get free Gold Coins every four hours, an increasing amount through loyalty progression, or by purchasing them directly.

Promotional Play is entered with free Sweeps Coins, which can be collected through daily log-ins, competitions, mail-in requests, and as part of a promotional offer with the purchase of Gold Coins.

Winning a game in Promotional Play or ranking well in a sweepstakes tournament will also yield handfuls of free SC.

LuckyLand Slots players are called Lucky Ducks, and the site’s mascot — Victoria — is there to guide you through how to play and collect rewards. Collect at least 50 SC, and you’ll be able to redeem them for real prizes!

LuckyLand Slots casino bonuses, promotions, and free rewards

LuckyLand Slots casino has quite a few promotions on display. To start, new players can avail of a Luckyland Slots welcome bonus, grabbing 7,000 Gold Coins and 10 free Sweeps Coins — both entirely free of charge; no purchase necessary.

Right after registration, players also qualify for the loyalty program and daily rewards. Free Sweeps Coins can be collected once a day, and 400 free Gold Coins are up for grabs every four hours.

Newly registered players can also benefit from a one-time promotional offer on Gold Coins: purchase 50,000 Gold Coins for only $4.99 and get 10 FREE Sweeps Coins.

Bonus facts

Welcome bonus7,000 Gold Coins and 10 FREE Sweeps Coins
Bonus codeN/A
Daily credits400 GC every four hours + from 0.3 to 1 SC every day
Free spinsYes
Game-specific bonusesN/A
VIP rewardsYes
Other promotions and eventsSocial-media competitions, on-site contests and tournaments, email campaigns, giveaways

LuckyLand Slots casino rounds it off with several rotating events and tournaments to ensure there’s always something new for players to enjoy. Players can also head to the LuckyLand Facebook page for a chance to collect more free GC, SC, or other prizes through giveaways.

There are no LuckyLand Slots promo codes; players can claim the bonuses directly.

LuckyLand Slots loyalty program

The loyalty program has six tiers, from Bronze to Diamond, granting free Gold Coins for leveling up and a purchase bonus for reaching significant milestones.

Players get experience (XP) points for every spin; the higher the level, the better the rewards.

Here are all the player-level benefits at LuckyLand Slots:

TiersLevels Coin purchase bonus
Bronze1–19Up to 188%
Silver20–49Up to 250%
Gold50–99Up to 300%
Ruby100–199Up to 350%
Sapphire200–299Up to 400%
Diamond300+Up to 450%

Bonus rating

81/100 Excellent purchase bonuses and loyalty rewards
  • Recurring tournaments
  • Tier-based loyalty program
  • Numerous ways to get free SC
  • Too few Gold Coins on sign-up
  • No on-site events aside tournaments
  • Few concurrent events

In the way of online casino bonuses, LuckyLand Slots is one of the best I’ve seen. Free daily Gold Coins? Check. Sign-up bonus? Check. Tournaments? Check. Get 10 FREE Sweeps Coins on day one? Yes, please.

Typically I see 2–5 free SC for new players, so my interest was definitely piqued. However, the 7,000 free Gold Coins pale in comparison to what the competition, and LuckyLand’s sister site Chumba, offer.

I opted for the lowest play amounts, and still went though the entire batch within just a couple of spins on a small handful of games.

Luckily for this Lucky Duck, the daily rewards and prizes for leveling up are pretty good. I grabbed 0.3 free SC every day, and got one SC on day seven. Meanwhile, free GC poured in every four hours.

As for loyalty rewards, you’ll breeze through the Bronze tier, which will net you several thousand GC to play with and keep on progressing.

There are no active events at the time of writing, which is unusual for sites like LuckyLand Slots, but a quick look at social-media pages revealed seasonal events, contests, and giveaways.

You can expect something special to roll out during on holidays, like Christmas and Father’s Day, and random thematic events like the Hawaiian Special.

The only one real downside is the lack of promos and events happening at the same time. LuckyLand Slots casino has a lot of rotating events, but the trend is to do them one or two at a time. So if you’re not interested in an event or tournament, you’ll most likely need to wait for the next one.

LuckyLand Slots casino-style games

LuckyLand Slots social casino offers 116 casino-style games, comprising mostly slots, 21 jackpots, 16 instant-win games, and one first-person blackjack table.

Nearly all jackpots are progressive, with prize pots ranging from a few thousand Gold Coins to multi-million purses.

Games facts

Expert’s pickJurassic Reels
Popular slot Aztec Quest
Top jackpotStampede Fury 2
Table games1
Top table gameBig Hit Blackjack
Live gamesN/A
Popular live gameN/A
Instant-win games16
Average RTP96.84%
Demo-play availabilityRegistered users only

Many of the available games are custom-built and generally based on well-known online casino slots. You’ll also find familiar features: multipliers, bonus rounds, jackpots, and free spins.

Game types

Games rating

85/100 A middling selection with good potential
  • Bespoke, exclusive games
  • Instant-win games
  • Massive progressive jackpots
  • Below-average selection of slots
  • Only one table game
  • High minimum play amounts

I’m really conflicted here. LuckyLand Slot’s casino slots are good, with great custom-tailored takes on popular online casino games. They also have all the fun stuff players like, such as multipliers and progressive jackpots.

So why is the selection so small?

There is only one blackjack table (which I highly recommend), but I’d like to see more options in the table-games section. The total number of games is below the market average, with most social casinos passing the 200+ mark.

But off goes my hat regardless — the exclusive instant-win games are superb! I’ve especially enjoyed Feed the Dragon™, Amazing Pachinko, and Duck and Roll™.

My biggest disappointment was the absurdly high minimum play amount on some slots. If you want to give player-favorite Big Bass Bonanza a spin, come prepared to shell out 10,000 Gold Coins. Per spin.

On the upside, LuckyLand Slots promises two fresh releases every month, which means that there’s definitely more variety to come!

LuckyLand Slots software

When it comes to software, most of the LuckyLand social-casino slots are powered by the site’s in-house software, but you will come across popular titles from reputable providers like Pragmatic Play, Relax Gaming, ReelPlay, and Novomatic.

Software facts

Most popular slot softwareIn-house software
Number of software providers6 (difficult to confirm)
Live providersN/A
Most popular live softwareN/A
Bespoke software Yes
Download required? No

Being an HTML5, browser-based social casino, the available software runs smoothly on most computers and mobile devices. The software is heavy on the visuals; you’ll need a stable and decent internet connection for optimal loading times.

Available software

  • reelplay-logo
  • pragmatic-play-logo
    Pragmatic Play
  • Relax Gaming
  • one-touch-games-logo
    OneTouch Games
  • novomatic-logo
  • CQ9 logo

Software rating

87/100 In-house software tops the charts, but more variety needed
  • High-quality bespoke software
  • One-of-a-kind exclusives
  • Needs more providers

If you’re looking for functional, exclusive software, you’ve got it here. The production quality of bespoke games is outstanding, and definitely on par with well-known casino software providers.

On the one hand, I like that most of the games here are exclusive, since I know I won’t find the same experience anywhere else. I also get that many people love the convenience and would want a site with exclusive and popular games to fulfill their one-stop slot needs.

I would really love to see more diversity in software though. Operators like BetRivers.NET social casino dominate the space, offering titles from industry giants like NetEnt, AGS, and Red Tiger Gaming.

If LuckyLand Slots invests into software for live or table games, it could easily stand out in the crowd as one of the best.

LuckyLand Slots casino payments: purchases and prizes

LuckyLand Slots casino supports nine payment methods, covering major debit/credit cards, e-wallets, and gift cards.

Payment facts

Number of payment methods9
Popular paymentVisa
Minimum purchase$0.99
Maximum purchase $99.99
Average purchase timeInstant
Prize redemptionAvailable
Minimum prize redemption50 SC
Maximum prize redemption50,000 SC
Average prize-redemption timeInstant to 5+ days (depending on prize)

Collected Sweeps Coins can be redeemed for prizes, including cash and gift cards.

Payment options

Prize redemption

How to redeem prizes at LuckyLand Slots

Here’s how you can redeem prizes after verifying your account:

  1. Click on the ‘REDEEM’ button. Make sure the status reads “Verified”.
  2. Choose how you would like to redeem your prize: gift cards or cash (via bank).
  3. Fill in the details and confirm. You’ll need at least 50 SC to redeem a prize.

Payments rating

94/100 Lots of options for purchases, but few for prize redemption
  • Major banks accepted
  • Redeem SC for cash or gift cards
  • Flashy micro-transactions
  • Lacking options for prize redemptions

Let’s start with the positives: nine payment options for a social casino is pretty great. You’ve got all the big cards, a ton of banks, and even an e-wallet — Skrill. With instant transaction times, you’ll be able to play the moment you purchase, if you ever run out of free tokens.

What stands out most is the ability to make purchases with gift cards (CVS, Dollar General, and Circle K) and Western Union Netspend. A+ for convenience and versatility.

LuckyLand Slots is a bit pushy with the microtransactions and constantly tries to shove a new deal in your face — but hey, a good deal is a good deal, so maybe I shouldn’t complain too much.

I’m pretty happy with all the options available for purchases. That happiness shriveled a bit once I saw how lacking the options are for redeeming cash prizes, which are a lot more limited.

Prize redemption through bank transfers can be lengthy (at least three business days), and gift cards don’t suit every player out there.

It’s worth noting that LuckyLand Slots does allow redemption through Skrill, which I recommend if you want to speed things up. The only caveat is you have had to make a purchase with Skrill before.

Is LuckyLand Slots safe?

LuckyLand Slots is a reputable and safe social casino, operating in 47 states.

The site uses a SHA-256 hashing algorithm for one-way encryption; this 256-bit key is known to be an industry standard, trusted by leading technology and public-sector agencies.

Safety facts

RNG auditing sealsN/A
Responsible gaming sealsN/A
SSL encryptionSHA-256
Two-factor authenticationAvailable
Legal age18+
Purchase, play amount, and gameplay limitsAll available
Cooling-off periodAvailable

LuckyLand Slots never stores CVC information, nor does it hold on to your verification documents (IDs and banking documentation). This is clearly laid out in its terms of service.

Players do have to complete the verification process to be able to redeem prizes, and must get reverified should any banking information change.

Safety rating

89/100 A safe space for fun gambling
  • Two-factor player and agent verification
  • PCI DSS-compliant payment options
  • Security questions
  • No RNG seals or mentions
  • Zendesk for support

Encryption checks out, and I was pleased to see two-factor authentication for agents, who ensure secure processing of redemption requests.

Payments are processed through a secure and PCI DSS-compliant system, and teams actively monitor transactions to protect players from fraudulent claims or payments.

I was also pleasantly surprised by the security questions when dealing with emails not associated with the account, but wish that ticketing wasn’t processed through Zendesk, where emails can be abused.

Fortunately, LuckyLand Slots has a strong policy against sharing account details through email, and may pose security questions to verify your identity.

Transparency of terms is good, but I longed to see verifiable data on how LuckyLand Slots handles RNG. I get that this isn’t a real-money casino, so it’s not necessary, but I’d like to have a better understanding of random number generation behind the games.

More prominence to responsible-gambling organizations and initiatives would be a welcomed sight as well.

LuckyLand Slots support

LuckyLand Slots casino has three main ways of supporting its players: email, FAQ, and a form-based ticketing system. 

There’s no live chat, though you can get through via Facebook. The LuckyLand Slots Facebook page has the ‘Very Responsive’ badge, meaning a response rate of 90% + and a response time of fewer than 15 minutes. 

Support facts

Customer support availability24/7
Live chatN/A
Email[email protected]
Contact numberN/A
On-page supportFAQ and Help Center

The FAQ is also very extensive, so you’ll likely find what you need there first. If not, you can submit queries via the ticketing hub or by sending an email.

Support rating

83/100 Great quality of support, and quick help over social media
  • Extensive FAQ
  • Responsive over Facebook
  • Easily accessible Help Center
  • No phone
  • No live chat
  • Some FAQs not updated in years

When it comes to support options, LuckyLand Slots is fairly standard. It may not be as extensive a selection as you would find at the best online casinos but so a social casino with sweepstakes, it’s not bad.

There’s no attempt to go above and beyond here by offering options that other social casinos don’t have. This means I got what I expected, but I also can’t rate LuckyLand Slots any higher. A static live chat, or at least a phone number, would be a massive boost.

The good news is that what is offered is quite excellent. The FAQ section is massive, with any problem you could think of (almost) addressed in there.

The only downside is that some FAQ entries and guides haven’t been updated in years; thus I can’t wholeheartedly rely on the information within them.

The FB messenger response times were fast and efficient, and the ‘Very Responsive’ badge proves that getting good service is not just my experience, but everyone else’s as well.

Usability and mobile compatibility at LuckyLand Slots

Here are all of the essential details that you need to know about the usability of LuckyLand Slots casino’s platform:

  • Registration is quick and simple, limiting how much personal information you’re handing over.
  • The graphics-heavy interface requires a decent internet connection for everything to load fast.
  • The website is made for mobile players. Best enjoyed on tablets and smartphones.
LuckyLand Slots homepage and games page on two mobile screens

LuckyLand Slots casino also has a native mobile app available for download, but only for Android.

Usability facts

Mobile appWeb app and Android
Mobile games availabilityFull suite
Ease of navigationNeutral
Game filtersYes, but limited
Search functionN/A
Loading speed0.2 sec
UI and UX ratingGood
Other productsN/A

Promotional offers, daily rewards, prize redemption, and player levels are all sticky, easily found directly on the user interface.

Usability rating

86/100 Functional, but requires some work; desktop play not recommended
  • Ideal for mobile play
  • Quickest registration time
  • Cluttered design
  • Subpar filtering

There’s some to like and dislike here, so let’s start by reviewing the positives first. The entire experience is made for mobile devices. You’re in for incredibly gamified mobile play, but I would avoid venturing forth on desktop.

The registration is really quick (second to none), and you’ll be able to claim the welcome bonus via a link sent to your email. In my case I completely missed that, but LuckyLand Slots ended up crediting the entire offer automatically anyway.

Add in some large buttons that are easy to navigate, and you have a simple and functional site. New players will also get to meet LuckyLand Slots’ mascot Victoria, who offers an in-depth walkthrough to the uninitiated.

The problems mostly come in with the visuals and the filtering. It’s not just a case of cluttered, crammed visuals; there’s genuinely so much that it slows down the site. Loading times for games and logging in lag far behind all other social casinos.

As for the filtering, there’s lots of room for improvement. You can only filter by favorites, instant-win games, jackpots, and any games that happen to have a tournament attached to them at that point.

I do like the ability to sort by play amount and volatility, but would love to see filters by theme, features, software.

The lack of a search function is also problematic. I wouldn’t mind scrolling through the portfolio, since it’s rather small, but the scroll within the library is painfully slow on desktop and clunky on mobile.

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