PICKEM sweepstakes casino review
Equipped with 384-bit SSL encryption and eight different payment methods, the platform also comes with a Sign-Up Bonus and six different Welcome Packs.
In this PICKEM casino review, I compare its features, rewards, and overall performance against other sweepstakes platforms to see whether or not it’s truly worth your time.
- Variety of slots and table games
- Discounts of up to 84%
- Strong bonuses and VIP system
- Six to 12-hour response times
- Hidden VIP and referral details
- Gaps in payment information
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Editor's note
This review is based on the operator’s current offer. Data and analysis below are accurate at the time of publishing, but may be subject to change.
Expert verdict
There were a lot of things that I really enjoyed about PICKEM. Overall, it delivers a well-rounded sweepstakes experience, especially when it comes to bonuses, security features, and game variety with slots, live casino, and table games all available.
That said, the platform is held back by recurring transparency issues and poor customer support. Along with noticeable gaps in payment information, promotional details aren’t always easy to find and responses can take up to half-a-day.
These setbacks prevent PICKEM from reaching its full potential. With clearer communication and improved support, I believe PICKEM could easily rank as one of best sweepstake casinos on the market.
Still, aside from a few organizational flaws, PICKEM remains a strong choice for players who value solid reward systems, superb security, and terrific variety in games.
State differences
PICKEM’s sweepstakes casino is legal in 40 U.S. states. In the majority of these states, players must be at least 18 years old to create an account. However, the minimum age for users in Alabama and Nebraska is 19, while players in Mississippi must be 21 or older.
The following is a list of all the states where PICKEM’s sweepstakes casino is not available:
- California
- Connecticut
- Idaho
- Indiana
- Louisiana
- Michigan
- Montana
- Nevada
- New Jersey
- New York
- Washington
According to PICKEM’s terms, the above information is subject to change and players are advised to check the app or website for the latest updates.
How PICKEM casino works
PICKEM casino uses the sweepstakes model with two game modes, or balance-types, available: Gold Coins (GC) and Sweepstakes Coins (SC). Both currencies can be used across the platform’s entire gaming library.
GC are used purely for entertainment purposes and cannot be redeemed for prizes. You can earn GC by competing in events, completing daily missions, claiming rewards, or by making a purchase within the app’s shop.
On the other hand, SC are never available for direct purchase and must be earned through gameplay. This includes partaking in daily challenges, claiming promotions, or as a bonus alongside GC purchases.
Unlike GC, SC can be redeemed for prizes, subject to certain conditions, including a 1x playthrough restriction and a minimum balance of 100 SC in your account.
PICKEM casino bonuses
Newly registered players at PICKEM casino receive a Sign-Up Bonus of 50,000 GC and 1 SC. To qualify, users must complete standard registration requirements with accurate, personal information. This includes providing your full name, date of birth, email address, and contact number.
Following registration, you’ll also find six additional Welcome Packs available in the shop with your first purchase. These packages allow you to claim GC at discounted prices. You’ll also receive SC as a promotional bonus.
It’s worth noting that the Welcome Packs are limited to a player’s first purchase, meaning you can only choose one. The first two packs are recommended for players on a limited budget who want to try purchasing GC at a very low cost.
The third, fourth, and fifth promos are considered mid-tier packs, with prices ranging from $9.99 up to $34.99. The sixth pack is discounted at 50% and will allow you to claim up to 1 million GC and 100 SC as a bonus.
The table below provides the full breakdown:
| Price | Gold Coins | Bonus Sweepstakes Coins | Discount |
|---|---|---|---|
| $0.99 | 60,000 GC | 6 SC | 84% |
| $1.99 | 120,000 GC | 12 SC | 83% |
| $9.99 | 300,000 GC | 30 SC | 67% |
| $19.99 | 500,000 GC | 50 SC | 60% |
| $34.99 | 750,000 GC | 75 SC | 53% |
| $49.99 | 1 million GC | 100 SC | 50% |
After completing your purchase, the corresponding GC and bonus SC are credited to your account.
PICKEM also offers an Affiliate Program that allows players to invite friends in return for rewards. The invited person who uses a referral code to sign up can also boost their starting bonus, receiving an extra 10,000 GC and one additional SC as an extra bonus.
In addition to these offers, PICKEM casino also includes a Daily Rewards feature, allowing you to claim free GC and SC by logging in and playing every day. The rewards increase daily until the seventh day, at which point they remain fixed.
While PICKEM’s Help center explains how the streak system works, it doesn’t clearly outline the exact rewards amounts. These details only become fully visible once you access the web version or mobile app.
Based on the in-platform reward display, the daily bonuses are as follows:
- Day 1: 1,500 GC + 0.2 SC
- Day 2: 3,000 GC + 0.2 SC
- Day 3: 4,500 GC + 0.2 SC
- Day 4: 6,000 GC + 0.3 SC
- Day 5: 7,500 GC + 0.3 SC
- Day 6: 10,000 GC + 0.3 SC
- Day 7: 205,000 GC + 0.5 SC
Bear in mind that missing a day will reset your streak to day one, forcing you to rebuild your rewards from scratch.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | 50,000 GC + 1 SC |
| Bonus code | N/A |
| Daily credits | Progressive totaling 237,500 GC + 2 SC |
| Free spins | N/A |
| Game-specific bonuses | N/A |
| VIP rewards | Available |
| Other promotions and events | Payment promos, Affiliate Program, coinback, birthday bonus, level-up bonus, seasonal promos, email promos |
However, those of you with a keen eye may notice a separate promotional graphic that displays higher rewards than what is actually available. For instance, it shows players earning 0.5 SC from day 4 onwards rather than on day seven. It also shows that the seventh day rewards you with 20,000 GC instead of 15,000 GC.
PICKEM also runs a tier-based VIP program with eight levels that offer growing rewards and more perks as you level up. Players can move up the tiers by earning points through gameplay. That said, the GOAT tier is reserved for invitation-only.
One VIP point is equivalent to 1 SC wagered or 100,000 GC played. All players automatically start off at the Bronze tier:
| Level | Tier | VIP Points Required |
|---|---|---|
| 1 | Bronze | 0 |
| 2 | Silver | 500 |
| 3 | Gold | 5,000 |
| 4 | Sapphire | 50,000 |
| 5 | Ruby | 500,000 |
| 6 | Onyx | 1.5 million |
| 7 | Diamond | 5 million |
| 8 | GOAT | Invitation-only |
One of the main benefits of the VIP program is its Coinback feature, which returns a percentage of theoretical losses each week. Rates start off at 2% for Bronze members and rise up to 10% at the GOAT tier, with rewards calculated separately for both GC and SC.
Other benefits include boosted Daily Rewards, as well as birthday and level-up bonuses. From the Ruby tier onwards, you’ll also receive early access to new games, premium customer support, and your redemptions will be processed within 24 hours. You can track your VIP progress by going to Account settings and selecting VIP Club.
Furthermore, keep a lookout for special limited-time promos available within the app, and keep track of your email notifications for exclusive offers and seasonal promotions.
Bonus rating
80/100 Strong value, but lacks transparency
- Discounted Welcome Packs
- Strong VIP rewards
- Misleading Daily Rewards display
- No free spin bonuses
Overall, I felt that the promotions and perks at PICKEM casino were genuinely strong, providing plenty of value and variety for players. It’s just a shame that some of this value is undermined by inconsistent or unclear presentation.
I thought the Sign-Up Bonus was a great introduction for players, while the Welcome Packs provide plenty of flexibility for users to pick and choose a package that suits them best.
Daily rewards are another welcome addition with steady rewards for consistent play. The discrepancy on the promotional graphic isn’t a huge issue, but it’s definitely frustrating, especially when it gets your hopes up.
Elsewhere, I thought the VIP Program itself was well structured and genuinely rewarding at higher levels. That said, progressing through the tiers will take a lot of time and commitment before you feel any real benefits.
Additionally, I only discovered the existence of the VIP program and referral scheme by chance through a couple of Help articles. Before accessing the web version, the actual website makes no mention of either of these within the promotions tab. Again, this lack of visibility was jarring and should be addressed.
On another point, I’d also like to see PICKEM introduce more creative promotions in the future, such as free spin bonuses like the ones offered at American Luck or PENN Play. It would just be a fun way to encourage players to try out different slot titles.
With clearer presentation of promotional details and some creative bonus features, PICKEM’s promotions could easily become one of the strongest sweepstakes reward systems available on the market.
600+ games at PICKEM casino
PICKEM’s sweepstakes casino states its platform is home to 500+ games, although this statement is a little outdated as a recent count on its web version revealed a total of 604 games.
The majority of these games are made up of slots, with 492 titles ranging from classic-fruit themed setups to more feature-rich entries. While you won’t find any progressive jackpot games, the lineup does include Hold and Win slots 3 Hot Chillies and Golden Pinata with fixed jackpot prizes.
The second most popular category is the “Arcade” tab, with 63 crash and instant win games. Popular names in this section include Avia Masters, Space XY, and multiple plinko variants.
Games facts
| Category | Details |
|---|---|
| Expert’s pick | 3 Hot Chillies |
| Slots | 492 |
| Popular slot | Wild Cash X9990 |
| Jackpots | N/A |
| Top jackpot | N/A |
| Table games | 27 |
| Popular table game | Blackjack Multihand Pro 2 |
| Live games | 24 |
| Popular live game | Teen Patti |
| Average RTP | N/A |
| Demo-play availability | N/A |
PICKEM also offers 27 table games split across two separate tabs. This includes 19 titles in the main “Table” category, featuring staples like blackjack and baccarat, and one poker title. Meanwhile, eight roulette variants can be found in a separate “Roulette” tab.
The live dealer tab is home to 24 titles that cover blackjack, baccarat, and roulette variants with real dealers. More niche titles include Teen Patti and Sic Bo.
Additionally, the platform also comes with its own original creations with mini games such as Crash the Road, Keno, and Mines to name but a few.
Games rating
91/100 Strong variety with great depth
- Surprisingly diverse library
- 24 live dealer games
- 27 table games
- No progressive jackpots
With just over 600 titles available, PICKEM casino offers one of the most well-rounded gaming libraries in the sweepstakes space. Sure, while slots remain the platform’s main focus, there is a strong selection of other categories to help keep things fresh and engaging.
Hello Millions, for instance, is a sweepstakes platform featuring over 700 titles, but only four live dealer games. PICKEM, on the other hand, has more than 20 live games, providing players with far greater depth and variety in this area.
In my opinion, a sweepstakes casino isn’t complete without table games, so I was very pleased to see PICKEM casino have staples like roulette, blackjack, and baccarat. The selection of its own original creations alongside a selection of very popular crash games was the cherry on top.
The only real drawback for me was the lack of progressive jackpot games. However, given the strength and variety found across other categories, it’s a small price to pay for what is otherwise an excellent gaming library.
Software providers at PICKEM casino
PICKEM’s sweepstakes casino is home to seven providers, including BGaming, Mancala Gaming, Popiplay, NetGaming, Betsoft, ICONIC21, and Dragon Gaming. The platform also features its own in-house software called PICKEM Originals.
With 168 titles, BGaming is by far the most featured developer on the platform. Most of its games consist of slot entries, alongside a decent selection of crash titles.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | BGaming |
| Number of software providers | 7 |
| Live providers | 1 |
| Most popular live software | ICONIC21 |
| Bespoke software | Available |
| Download required? | N/A |
Dragon Gaming is the second most prominent provider on the platform with just over 100 titles, including several table games. Alongside Netgaming and Popiplay, Betsoft also contributes to a mix of slots and table games.
However, when it comes to live casino games, these are handled exclusively by ICONIC21, a provider known for its studio-based real dealer games, including live roulette, blackjack, and baccarat.
Software rating
74/100 Strong core, limited range
- High-quality BGaming titles
- Includes live casino developer
- Heavy reliance on BGaming for slots
- Limited headline providers
PICKEM’s lineup of providers isn’t massive, but it’s still pretty good in my book. While it doesn’t come close to platforms like Spinfinite, with 18 developers and big names like Relax Gaming and Habanero, PICKEM still holds its own with a solid base.
Plus, unlike Spinfinite, PICKEM does benefit from dedicated table games through Betsoft and live casino content courtesy of ICONIC21. This provides a much-welcomed break from slot and crash entries and really adds to the variety on the platform.
My only criticisms are that I would have liked to have seen at least one or two more bigger names available like NetEnt or Red Tiger, for instance. Plus, while I enjoy its engaging features and creative bonuses, there is definitely an over-reliance on BGaming titles.
Payments options at PICKEM casino
I identified eight separate payment methods at PICKEM casino, including digital wallets like Apple Pay, Google Pay, and PayPal, as well as prepaid/gift cards. Online banking services are also supported, while credit card methods include American Express, Visa, and Mastercard, with the latter two also available as debit cards.
Standard purchasing costs start at $4.99 and rise up to a maximum of $499. All Gold Coin purchases are credited to your account instantly.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 8 |
| Popular payment | VISA |
| Minimum purchase | $4.99 |
| Maximum purchase | $499 |
| Average purchase time | Instant |
| Prize redemption | Available |
| Minimum prize redemption | 100 SC |
| Average prize-redemption time | Up to 5 days |
For redemptions, confirmed methods include Visa and Mastercard via debit cards, as well as online banking. However, the platform does not provide clear information on what other available methods can be used for redemptions.
For prize redemptions, the minimum amount you can request is $100, while the maximum sits at $2,500 per request. In total, players can redeem up to $15,000 every month, although residents in Florida are restricted to $5,000 per month.
Processing times for redemptions can take anywhere from three to five days, although the terms at PICKEM casino allow for a maximum processing time of up to 30 days.
Payments rating
88/100 Terrific range with great variety
- Eight payment options
- High redemption limits
- Gaps in payment information
- Redemptions may take 30 days
I was impressed by the range and number of reputable payment providers available at PICKEM casino. The variety on offer gives players a great amount of freedom, with the flexibility to choose between online banking, card options, and digital wallets.
In terms of range and total number of methods available, PICKEM casino outperforms several well-established sweepstakes platforms. This includes the likes of Moozi, which has just one payment method, Gold Rush City with four methods, and even Gold Machine with seven options.
However, once again I was left frustrated by a lack of transparency and gaps in information. Despite the number of methods available, only credit/debit and online banking options were actually confirmed by the website for making purchases and redemption requests.
Furthermore, there were also some uncertainties surrounding redemption times at PICKEM casino. While Help articles suggest three to five working days, the platform’s terms allow for up to 30 days. The latter falls in line with some player reviews I came across on Trustpilot, with some users waiting over seven days without receiving any updates.
To end on a more positive note, PICKEM casino’s relatively high monthly request caps were a big selling point for me, and will no doubt appeal to high-value players.
How safe is PICKEM casino?
PICKEM’s platforms are owned by Joyloop, Inc., a company based in the state of Delaware. The site uses industry-standard SSL/TLS encryption, with ECDSA security and a SHA-384 (384-bit) hashing algorithm to help protect user data and transactions.
The platform also collaborates with reputable software providers, meaning all game outcomes are determined by a certified Random Number Generator (RNG) for fair and unbiased results.
When it comes to responsible gaming (RG) efforts, PICKEM has a dedicated page focused on helping players play responsibly. The page displays links to professional organizations for users who need additional support.
This includes On-Line Gamers Anonymous (OLGA), Game Quitters, Recovery.org Forums, Stop Gaming Reddit Forum, and Computer Gaming Addicts Anonymous.
Safety facts
| Category | Details |
|---|---|
| RNG auditing seals | N/A |
| Responsible gaming seals | On-Line Gamers Anonymous (OLGA), Game Quitters, Recovert.org Forums, Stop Gaming Reddit Forums, Computer Gaming Addicts Anonymous |
| Licenses | N/A |
| SSL encryption | 384-bit |
| Two-factor authentication | Available |
| Legal age | 18+ |
| Purchase, play amount, and gameplay limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
This RG page also comes with tips and advice on managing purchases, keeping track of your time, and setting budgets. It advises players to contact customer care at [email protected] to request self-imposed limits on purchasing GC or accessing certain features. A self-exclusion option is also available.
It’s also worth noting that a separate Help articles on the site outlines more detailed restriction tools, including purchase and wagering caps, and daily time limits. Along with self-exclusion, it also details a “Take a Break” option that temporarily suspends your account for a select, yet undefined, period of time.
According to the article, these tools can be self-managed by going to Account Settings and selecting Responsible Gaming.
Safety rating
75/100 Excellent security, unclear RG presentation
- Advanced security and data protection
- Links to professional help
- Fragmented RG information
- Inconsistent guidance on self-limits
The two main things I look out for when it comes to security include strong protection against data tampering and reliable ECDSA authentication, with the latter being seen as more modern and efficient than RSA-based security.
PICKEM’s platform performs exceptionally well on both fronts thanks to its use of modern ECDSA signatures and SHA-384 bit hashing to secure user data. This puts it slightly above platforms like American Luck casino, which uses SHA-256, still very secure but not quite as advanced.
Elsewhere, I had some issues with how the platform displays its RG information. The RG page presents fairly standard, yet vague, restriction tools, and informs players to contact customer care to implement them.
However, the Help article, which I discovered by chance, outlines a wider range of tools available. While I was pleased to see that these tools exist, the way they are presented isn’t great. Plus, there’s still a lack of detail on whether all tools can be implemented on a daily, weekly, and monthly basis.
For comparison, platforms like PeakPlay also offer more advanced responsible gaming tools that include TimeOut features, but all these are clearly and neatly outlined in one dedicated RG page.
So, while PICKEM still earns a fairly high score, the way it presents its RG tools needs to be a lot clearer and user-friendly.
Customer support at PICKEM casino
PICKEM’s platform offers three main modes of support. This includes a sticky widget for sending instant messages, email support, and an extensive Help center with FAQs and articles covering a whole range of topics.
The support widget is accessed through the site’s Help center and is also available to non-registered users. Initial responses are usually automated and generally require players to input their email for a follow-up.
Support facts
| Category | Details |
|---|---|
| Customer support availability | No displayed hours |
| Live chat | Available |
| [email protected] | |
| Contact number | N/A |
| On-page support | FAQs and Help Center |
With no readily available information on any fixed customer support hours, you’ll also receive an estimated response time, which tends to vary between six to 12 hours.
Occasionally, responses may come directly through the widget although this varies widely. Alternatively, you can send an email with your query directly to [email protected]. The responses themselves are informative and friendly.
Support rating
54/100 Strong resources, poor execution
- Detailed Help center
- Polite and informative replies
- No real live chat support
- Slow and inconsistent response times
After such a promising performance when it came to security features, I was disappointed by the overall quality of PICKEM’s customer support. Being asked to wait between six and 12 hours for assistance every time was a massive letdown.
I also couldn’t find any information on customer support hours. But, after testing the site over several days at different times, not once was I able to connect with a live agent in real time.
Most responses came through email, although I did receive one through the widget. Plus, while some questions were answered in less than six hours, many others were left completely ignored.
To be fair, the answers I did get were pretty helpful, polite, and informative. But once again, for those responses that required a little more clarification, I had to wait several hours.
To end on a more positive note, the Help center stands out for its variety and depth. When customer service fell short, the articles and FAQs provided much-needed clarity and guidance. Overall though, a lot of work is needed to improve the service.
PICKEM casino’s usability
Unless you download the mobile app straight from the Apple Store or Google Play, your first encounter with PICKEM’s platform will most likely be through its website at pickem.social.
However, you won’t find any standard sign up option here and will instead need to select the “Desktop Web” icon. This will open up a new page allowing you to gain full access to its range of games. From here, registration is simple, requiring only basic details such as your email address, full name, and phone number.
The platform itself features a mostly blue color scheme with bright green highlights throughout. A side menu allows you to claim and keep track of your Daily Rewards as well as your VIP status.
You can search for games or providers by using the search bar on the main page. Alternatively, games are also categorized by type, with dedicated tabs that let you filter between slots, live casino, crash titles, table games, and roulette variants.
There is also another category that groups all games together, as well as a tab for providers with a drop down menu allowing you to choose titles based on software developers.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Android, iOS and Web app |
| Mobile games availability | Full suite |
| Ease of navigation | Limited |
| Game filters | Basic |
| Search function | Basic |
| Loading speed | 1s |
| UX and UI rating | Good |
| Other products | Sports |
Adding to this, the “Lobby” button highlights featured games, top-rated titles, and your recent playing history. However, there are no advanced filtering options that allow you to search games by theme or certain mechanics.
After selecting a game, you can choose to play with SC or GC. Each title will also display stats like RTP, volatility, and maximum win potential.
Usability rating
72/100 Simple design, but room for improvement
- Clean and intuitive layout
- Clear game information
- Limited filtering options
- Unclear sign-up path for desktop users
Navigating the website was confusing at first as there is no obvious sign up button. In fact, I didn’t even realize that I wasn’t on the full desktop version until I accidentally selected the “Desktop Web” icon hidden within a banner. This really needs to be made a lot clearer in my opinion.
Other than that, once you reach the main platform, PICKEM has nearly all the hallmarks of a solid sweepstakes casino. The layout is simple, with clearly organized icons and tabs that make it easy to move between different sections.
Having a search bar is always a big plus and I appreciated how the games are organized into their relevant categories, although the “Roulette” tab seems a bit extra given how few table games there are.
I did appreciate the fact that after selecting a game to play, important stats like RTP and volatility are clearly displayed.
However, my main grudge is that there are no advanced filtering systems. This is especially telling when you start to browse slots. Adding an option that allows you to filter by mechanics, bonuses, and themes would just make everything that much easier.
This isn’t a dealbreaker, but it’s definitely something that needs to be addressed, especially as more games are added over time. For instance, the Hello Millions only has around 100 more games than PICKEM, but the latter’s filtering options allow you to filter by game type and features.
PICKEM user reviews
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