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VegasGems social casino review

Ads disclosure
Checked byPaul Portanier
84/100 Expert rating by Charlie S.
Up to 1,000 Gems + 50% extra Gems on first purchase

Vegas Gems emerges as a promising contender in the competitive social casino gaming scene, particularly for slot enthusiasts.

With over 300 popular slot games, the platform offers a seamless and enjoyable social casino experience.

Enhanced by generous bonuses and sleek software, Vegas Gems is not just a casino to consider but one to join for an engaging gaming experience.

Pros and cons

  • Progression based daily bonuses
  • Clean UX and navigation
  • Provably fair software
  • No mobile app available
  • No table games
  • No VIP program

General ratings

84 / 100 Expert rating by Charlie S
89Bonus rating
84Games rating
78Software rating
84Payments rating
82Safety rating
89Mobile rating
73Support rating
91Usability rating
How we rate
87% Playscore based on 4 critics

General info

Launch date 2023
Company behind JSP Media Holdings Ltd

Pros and cons

  • Progression based daily bonuses
  • Clean UX and navigation
  • Provably fair software
  • No mobile app available
  • No table games
  • No VIP program

General ratings

84 / 100 Expert rating by Charlie S
89Bonus rating
84Games rating
78Software rating
84Payments rating
82Safety rating
89Mobile rating
73Support rating
91Usability rating
How we rate
87% Playscore based on 4 critics

General info

Launch date 2023
Company behind JSP Media Holdings Ltd

Editor’s note

This review represents the present offering from VegasGems casino. The data and analysis presented are accurate as of the time of publication; however, it’s important to note that they may undergo modifications as the operator’s offerings evolve and expand.

Expert verdict

Vegas Gems is poised to make waves as a standout player in the busy social casino gaming space. If you are all about slot games then this is an ideal place to spend some time.

Vegas Gems has curated an impressive collection of 300+ player favorites to provide a smooth and entertaining social casino experience. Combined with their generous bonus offers and sleek software, you’ve got an online casino that’s not just worth considering – it’s worth joining.

State differences

As VegasGems is a social casino, it’s available in most US states. The exceptions are Idaho, Nevada, and Washington state. You’ll find the exact same VegasGems experience on offer in all its available states.

How does VegasGems social casino work?

Vegas Gems operates as a social casino primarily focused on providing entertainment. Despite being licensed and regulated, it’s important to note that players cannot win real money on this platform.

Vegas Gems instead uses their own currency: Shards and Gems. These are usually referred to as Sweeps Coins at most other social casinos and can be redeemed for prizes if so desired.

If you’re interested in real money winnings, we recommend exploring our list of real money casinos. For those who enjoy the experience offered by Vegas Gems but are seeking similar alternatives, you can find additional options on our dedicated page featuring sites akin to Vegas Gems casino.

VegasGems casino bonuses

VegasGems is a social casino, but you can still claim some generous online casino bonuses to play with.

Signing up as a new player will instantly give you 1,000 Gems for playing games, no deposit required.

VegasGems casino will also boost your first Shard purchase by giving you 50% extra Gems on top of the amounts shown.

Bonus facts

CategoryDetails
Welcome bonus1,000 Gems + 50% extra Gems on the first Shards purchase
Bonus codesN/A
Daily creditsFree Shards and Gems for logging in daily
Free spinsN/A
Game-specific bonusesN/A
VIP rewardsPurchase boosts
Other promotions and eventsLeaderboard prizes

Players will get to crack open a mystery chest to reward them for logging in each day. These chests can contain any amount of free Shards or Gems which are instantly credited to the player’s account.

There is currently no dedicated VIP program at VegasGems casino. However, the more you play the higher the level of chest you can unlock daily. Higher tier chests typically contain larger amounts of bonus Shards and Gems.

 

Bonus rating

89/100 Solid sign-up bonus and daily rewards, nothing for VIPs
  • Daily reward chests with Shards and Gems
  • Generous no-deposit Gems sign-up bonus
  • No VIP program

VegasGems casino has a simple but solid bonus offering which is great to see. The instant reward of 1,000 Gems just for signing up means that players can hit the ground running.

There’s also the 50% boost in Gems when making your first Shard package purchase, a very welcome addition to see. Although not the most generous offering around right now, it’s certainly comparable with most US social casinos.

There’s no VIP program or loyalty scheme as such beyond the daily login bonus. It would have been nice to see this as a feature. That said, the current offering of increasing chest values should be enough to keep most casual players ticking over nicely.

VegasGems online casino games

You’ll find 300+ games available at VegasGems casino. They are all slot games with no table games or live casino streams on offer to players.

All of the current titles can be played via the desktop or mobile versions of the site on any device with a functioning web browser.

Games facts

CategoryDetails
Expert’s pickThe Dog House Megaways
Slots300+
Popular slotBig Bass Bonanza
Jackpots N/A
Top jackpotN/A
Table gamesN/A
Popular table gameN/A
Live gamesN/A
Popular live gameN/A
Average RTP96.51%
Demo-play availabilityNo

You’ll need to open an account with VegasGems to play any of the 300+ games on offer. There is no game demo function available but you can instantly start playing using your Gems once signed up and logged in.

Games rating

84/100 Good game selection but no demo mode
  • 300+ slots available
  • Some high-quality titles
  • Play against other players in social games
  • Registration is required to play games
  • No live casino titles

There’s a very healthy selection of slots for players to sift through which is great to see. Plus, having developers onboard like Pragmatic Play means there are some quality titles to pick from which isn’t always the case with social casinos. You’ll certainly get a ‘real online casino’ vibe here anytime you rock up.

The lack of a demo play mode is dissapointing, meaning players need to be all signed up and logged in before they can play anything.

Beyone the 300+ slot games there’s also the Crash, Coin Flip, Wheel, Mines, Towers and Jackpot game available anytime. These are all part of the social side of the casino and pit you against other VegasGems players. It’s a fun addition to the site and certainly offeres something beyond the standard social site games.

Additional games details

Vegas Gems casino slots

With 300+ slots to choose from, you are never short of discovering something new at VegasGems casino. Here is a selection of some of the top games offered by the site:

Slot titleSoftware providerRTP %Max prize
Wolf Gold Pragmatic Play96.01%5,000x your stake
Buffalo King MegawaysPragmatic Play96.52%5,000x your stake
Sugar Rush Pragmatic Play 96.50%5,000x your stake

Software at VegasGems casino

There are three software providers powering the slots selction at VegasGems social casino, Pagmatic Play, 1spin4win and, BGaming.

Software facts

CategoryDetails
Most popular slot softwarePragmatic Play
Number of software providers3
Live providersN/A
Most popular live softwareN/A
Bespoke softwareNo
Download required?No

Available software

  • pragmatic-play-logo
    Pragmatic Play
  • BGaming Logo
    BGaming
  • 1spin4win logo
    1spin4win

There is no bespoke software behine the scenes here and you won’t find any exclusive game titles either. VegasGems have stuck to the basics by using Pragmatic Play to ensure a smooth gaming experience.

Software rating

78/100 Play the best titles from Pragmatic Play
  • Stable software providers
  • Pragmatic Play onboard
  • No live casino providers
  • Limited provider choice

Although there are just the two software providers on offere here, we can be thankful that one of them is Pragmatic Play. By having them onboard we get the double whammy of popular game titles and a stable platform to enjoy them on.

I would have liked to see a couple more providers thrown into the mix here. Software from the likes of NetEnt would have catapulted VegasGems casino right to the top of the pile.

That said, it’s still punching slightly above its weight for a social casino so I’m more than happy when it comes to the software side of things.

Payments at VegasGems

VegasGems casino has a well rounded choice payment methods for players to use. You can purchase Shards instantly using Mastercard, American Express, Visa or, Discover cards.

An alternative option for purchases is using your card via secure e-wallets such as Trustly, Skrill or, Neteller.

Payment facts

CategoryDetails
Number of payment methods7
Popular paymentTrustly
Minimum purchase$4.99
Maximum purchase$999.99
Average purchase timeInstant
Prize redemptionAvailable
Minimum prize redemptionN/A
Average prize-redemption timeUp to 10 days

Deposit methods

Withdrawal methods

VegasGems is a social casino and not a gambling site, depositing or storing money in your account is not an option. Instead, the platform allows users to acquire bundles of “Shards,” which are the VegasGems equivalent of sweepstake Gold Coins.

It’s not possible to cash out your winnings in real money directly but you can exchange your Gems for real money prizes at a rate of $0.01 per Gem. Once exchanged, prizes are paid out via bank transfer in USD. These transactions can take up to 10 days to process.

Payments rating

84/100 A solid range of payment options
  • Major credit cards accepted
  • Free daily Gems and Shards
  • No PayPal option
  • Gift cards not accepted

I’m quite pleased with the selection of payment methods at VegasGems casino right now. It’s good to see that all the major card providers are accepted alongside e-wallets such as Trustly.

On the flip side, there’s no PayPal or Paysafecard option to use for buying those Shard bundles. Adding these options would surely blow this whole casino wide open when it comes to sign-ups.

The option to exchange Gems for real money prizes is great to see but it’s a slow process, taking up to 10 days to complete. Plus, there’s only one way to make withdrawals and that’s via bank transfer.

To set this up you’ll first need to verify your account with an image of your ID (driver’s license etc) and Social Security Number.

Is VegasGems online casino safe?

VegasGems checks out as a safe and secure social casino operating in the United States. It has the expected SSL encryption in place to keep all players safe.

This social casino stands out from the crowd with its facility to view the provably of fair house games. You can click a button next to any slot to see the fairness and random data of that specific game.

Safety facts

CategoryDetails
RNG auditing sealsN/A
Responsible gaming sealsN/A
LicensesN/A
SSL encryption256-bit
Two-factor authenticationAvailable
Legal age18+
Purchase, play amount, and gameplay limitsAvailable
Self-exclusionAvailable
Cooling-off periodAvailable

Full identification checks are carried out on all players wishing to make purchases or withdraw any prizes from their accounts.

Players are asked to provide photo ID and their social security number if they want to use real money to make a purchase or withdraw any cash prizes.

Safety rating

82/100 Safety and transparency are baked in
  • Fair data on each game
  • 256-bit SSL encryption
  • Restricted in three states
I was particularly impressed with the ability to see the fairness and random testing data for each game at VegasGems. This is a unique feature among social casinos and certainly boosts their appeal when it comes to safety and transparency.

Plus points are also awarded for the player safety aspects in place such as ID checks and encryption.

VegasGems casino support

Player support at VegasGems online casino is offered via email and X (formerly known as Twitter). Help is said to be available 24/7 via these channels.

There is no live chat option to engage with at the casino but it does have a basic FAQ page for your common queries.

Support facts

Support topicSupport fact
Customer support availability24/7
Live chatN/A
Email[email protected]
Contact supportVia X (Twitter)
On-page supportFAQs

VegasGems online casino does not offer players any detailed help pages or playing guides beyond their basic FAQs and terms of service section.

Support rating

73/100 Extensive on-site support but no live chat
  • 24/7 player support
  • Help via X (Twitter)
  • No live chat
  • Basic FAQs

It feels like VegasGems have kept things pretty bare-bones in terms of their player support. It’s just email and Twitter (or X or whatever) if you need to reach out for any reason.

When I tested them via email the response came back within 30 minutes which is acceptable. But it’s worth noting this was during US business hours so I can’t be sure if the 24/7 support promise truly stacks up.

It’s a shame we don’t get a live chat facility at VegasGems but if the email is speedy then it should suffice for most players.

Usability of VegasGems casino

The VegasGems casino screen is divided into three main areas on the desktop – Quick Access on the left, Promotions/Games in the center, and Global Leaderboard on the right.

VegasGems casino homepage and games lobby on two mobile devices

The desktop and mobile experiences match up well with both offering smooth navigation and access to the same menu options. This is despite there being no dedicated app for either iOS or Android devices.

Usability facts

CategoryDetails
Mobile appNo
Mobile games availabilityFull suite
Ease of navigation Easy
Game filtersYes
Search functionYes
Loading speed0.3 sec
UX and UI ratingExcellent
Other productsN/A

VegasGems is easy to navigate with a sticky top menu and search function for finding your ideal slot. There are also dropdown filters for the game studio and volatility with an option to order by popularity.

Usability rating

91/100 Great navigation except for the filters
  • Clean color scheme
  • Easy navigation across all devices
  • No mobile app

It was a pleasure to use VegasGems casino as the site was quick to load and easy to navigate. This applies equally to mobile and desktop versions of the site which looks built from the ground up to be sure responsive.

The three filters plus the search box made it super easy to find the slots I wanted and there were no issues with inaccurate results.

Overall VegasGems comes highly rated for usability with its super slick design and UX. It’s certainly on par with the best real-money casinos around right now.

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