McLuck casino review
Top alternative casino for your area
McLuck Casino is a fast-evolving online sweepstakes casino, accessible in most U.S. states.
The platform provides players with 900 slot games from top-tier providers plus some thrilling new live casino games.
An impressive welcome reward awaits users signing up for the first time.
Pros and cons
- Exclusive Time2play bonus code
- Live social casino
- 150% bonus on $9.99 package
- Limited payment options
- Live chat for VIPs only
- No game demos
General ratings
General info
| Launch date | 2023 |
| Company behind | B2Services OÜ |
Editor's note
This review is based on the operator’s current offer. The data and analysis below are accurate at the time of publishing but may be subject to change.
Expert verdict
There’s much to appreciate about McLuck Casino. The website boasts an appealing design, and the availability of 24/7 email support ensures timely assistance. Moreover, the welcome package is a generous pot of Gold Coins.
The size of the game library is solid at 920+ titles with some big-name developers on board to spice things up considerably. The latest addition is a modest live casino section, streaming games with real dealers 24/7. That said, I’m eager to see a bigger welcome bonus in the future to entice more newcomers to the site.
Despite these drawbacks, my experience at McLuck was thoroughly enjoyable. The available games are entertaining, and the consistent influx of Gold Coins adds to your balance. This is a social casino that I can confidently recommend.
State differences
McLuck is a social casino and therefore is available across the US where traditional online casinos are otherwise prohibited.
That said, McLuck casino is currently unavailable in Washington, Idaho, Kentucky, Georgia, Alabama, Michigan, Delaware, New Jersey, Ohio, and Nevada.
How does McLuck sweeps casino work?
McLuck Casino is an online social casino designed solely for entertainment. You use the casino’s currency, Gold Coins (GC) to play any of the 900 slots on offer in the casino lobby.
You can acquire GC by signing up, logging in daily, winning slot games, or entering competitions on the McLuck social media pages. Joining McLucks’s Loyalty Club can give you more free GC as you progress through its various tiers.
GC can be purchased in bundles for real money via providers such as MasterCard, or Apple Pay. Purchases give you access to exclusive GC games and live chat support.
Promotions
McLuck social casino offers new players a steady 7,500 Gold Coins and 2.5 free Sweepstakes Coins. The coins are credited to your account once you register with our exclusive promo code TIME2PLAY.
You’ll receive daily Gold Coin rewards just for signing in and tapping to claim. These are a great way to keep the gameplay going without making a coin purchase.
If you want to continue playing once your free coins have run dry there’s the option to purchase special Gold Coin bundles. You can claim the 150% extra coins with GC 50,000 + SC 25 free for $9.99 package.
Promotions facts
| Category | Details |
|---|---|
| Welcome offer | 7,500 Gold Coins + 2.5 free Sweepstakes Coins |
| Promo code | TIME2PLAY |
| Daily credits | Yes |
| Free spins | No |
| Game-specific promotions | No |
| VIP rewards | McLuck Loyalty Club |
| Other promotions and events | McJackpot, Free Daily Coins |
There’s a chance to win up to 200,000,000 Gold Coins with every spin thanks to the McJackpot feature. You don’t need to opt in as all players automatically qualify for this.
McLuck’s Loyalty Club also allows you to get even more rewards, coin boosts, exclusive promotions, and other VIP perks. Join to start at the ‘Iron’ level and the more Gold Coins you play, the higher you’ll climb and the bigger the rewards get, through to Black Diamond.
Bonus rating
- Free daily coins
- McJackpot on every spin
- Great loyalty program
- Modest no-deposit bonus
The McLuck no-deposit welcome offer is modest at first glance compared to other social and sweep casinos. But this doesn’t tell us the whole story as you can’t always compare coins to coins directly.
That said, your GC balance can be quickly topped up with the daily free coins when logging in. Plus, any purchases will get a boost offer like the 150% coin top-up to give you double what you paid for which I like to see.
It’s great to see the bigger rewards found in McLuck’s Loyalty Club including up to 100% extra coins with purchases per week. Once players hit Ruby level or higher, they’ll unlock a dedicated 24/ VIP Host, tailored rewards, exclusive gifts, invitations to special events, and more.
Enrollment into the Loyalty Club is automatic with no minimum GC spend needed to get started.
Games at McLuck
There are 900 slot games to choose from at McLuck social casino. These include a scattering of Megaways, Hold and Win, and exclusive SC games. You’ll also find a rapidly growing selection of live casino games in the Social Live Casino section.
The complete library of titles is available on all desktop, tablet, and mobile devices.
Games facts
| Category | Details |
|---|---|
| Expert’s pick | Sugar Rush |
| Slots | 900 |
| Popular slot | Sticky Piggy |
| Jackpots | 20 |
| Popular jackpot | Big Bass Splash |
| Table games | N/A |
| Popular table game | N/A |
| Live games | 4 |
| Popular live game | Gravity Blackjack |
| Average RTP | 96.55% |
| Demo-play availability | Free play with GC |
Players must be registered and signed in to play any of the 920+ games. Demo versions are not available so players you’ll need to use your stash of GC to play the titles on offer.
Any player purchasing a GC bundle with real money will also gain access to a selection of exclusive GC games.
Game types
Games rating
- 920+ free-to-play games
- Top developer titles
- Jackpots
- Exclusives need payment
- No demo mode
I was very impressed to see a pretty solid selection of 900 slots on offer in the lobby at McLuck social casino. The titles vary greatly; many come from well-known developers to add to the kudos of this site.
The latest addition is the Social Live Casino selection. At the time of launch it only had фоур titles to play but will hopefully expand soon. That said, it’s nice to see that the streams are available 24/7.
There are plenty of game categories to filter through on the left sidebar. Tapping ‘Social Casino’ will unveil slot collections such as Hold and Win, Jackpot Play, All New, Megaways, and Cascading.
It’s a shame that you can’t just dive in and play demo games. That said, with it being free to sign up, registration is just a minor inconvenience to get access to the 920+ games on offer.
In summary, I got a true real-money casino feel from playing at McLuck social casino thanks to the high-quality games available here.
Software providers at McLuck
There are currently 20 software providers powering the 920+ games at McPlay social casino. These include industry mainstays like Pragmatic Play, NetEnt, and Relax Gaming.
The Social Live Casino games are powered by BETER Live, with games streamed directly from the dealer’s tables in their studios.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | NetEnt |
| Number of software providers | 20 |
| Live providers | 1 |
| Most popular live software | BETER Live |
| Bespoke software | Yes |
| Download required? | No |
With the software being of a similar standard to that of a real-money online casino, you can have an authentic and stable gaming experience here anytime you play.
There is no bespoke or downloadable software on offer at McLuck.
Available software
-
NetEnt
-
Pragmatic Play
-
3 Oaks Gaming
-
Booming Games
-
Habanero
-
Evoplay Entertainment
-
Relax Gaming
-
Spade Gaming
-
BGaming
-
BETER Live
Software rating
- Big providers onboard
- More diverse than competitors
- Live dealer streams
- No bespoke software
For a relatively new site, McLuck is certainly hitting the ground running in terms of software providers. A mighty 20 is a strong showing for even the most established real-money casinos, let alone a newcomer to the social casino scene. It puts this site on par with casinos like Pulsz.
I’m certainly impressed by the spread of developers too, with smaller studios getting a spot next to the big boys. Booming Games is a great example of this, an innovative software company that can provide something very fresh into the games mix.
Fantasma Games and Slotopia have both been recent additions to the lineup of software providers at McLuck. This gives me hope that the range will continue to expand, bringing an even more diversified slots library along for the ride.
By working with exciting live casino providers like BETER Live, McLuck is showing true innovation. It’s very refreshing to not just see another Evolution-powered offering when it comes to their live dealer streams.
Purchase methods for McLuck players
McLuck social casino is 100% free to play but there is the option to purchase Gold Coin bundles.
You can use Visa, Mastercard, Google Pay, or Apple Pay to make a GC purchase at any time. These are currently the only four payment methods available to players at McLuck.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 4 |
| Popular payment | Visa |
| Minimum purchase | $1.99 |
| Maximum purchase | $99.99 |
| Average purchase time | Instant |
| Prize redemption | Available |
| Minimum prize redemption | Gift Card SC 10 / Cash Prize SC 75 |
| Average prize-redemption time | N/A |
Purchasing GC is instant with any of the available payment methods and the coins should appear on your balance within a few seconds.
You can’t directly withdraw your GC winnings at McLuck casino as they hold no real-world value. You’ll need to redeem your Sweeps Coins balance as either gift cards or cash prizes via the same methods as depositing.
Deposit methods
-
Visa
-
MasterCard
-
Apple Pay
-
Google Pay
Withdrawal methods
-
Visa
-
MasterCard
-
Apple Pay
-
Google Pay
Payments rating
- $1.99 min limit
- Instant purchases
- Limited payment options
- No e-wallets
Starting with the negatives, the range of payment options here is very limited when compared to other social casinos. McLuck keeps things simple by only accepting Visa or Mastercard for payments, so there are no PayPal or e-wallet options for players here.
On a more positive note, being able to use Apple Pay and Google Pay will make payments quick and easy. I like that any players who already have these methods set up will be ready to top up their GC pot with a single tap.
Instant purchases are another thing that’s great to see. You won’t be waiting around to get those extra coins and jump right back into the slot action at McLuck.
Safety features
All the available games at McLuck casino are from regulated software providers, but no specific auditing information is currently available.
Before you can make a purchase, you’ll need to verify your account by uploading a government-issued photo ID, such as a State or National ID, Passport, or Driving Licence. You will also be required to take a selfie and provide a utility bill, phone bill, bank statement, or credit card statement as proof of address.
Safety facts
| Category | Details |
|---|---|
| RNG auditing seals | N/A |
| Responsible gaming seals | N/A |
| Licenses | N/A |
| SSL encryption | 256-bit |
| Two-factor authentication | Not available |
| Legal age | 18 |
| Purchase, play amount, and gameplay limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
You can limit how much you spend on Gold Coin Packages per day by emailing McLuck support.
It’s also possible to set a short break from the casino for a period of seven, 14, or 30 days. You can also self-exclude from McLuck social casino for a minimum of six months if you are concerned about your playing patterns.
McLuck lays out all their terms of service, so you can check them out if you’re unsure about anything.
Safety rating
- 2-step account verification
- Responsible gaming tools
- Not licensed in nine states
- Operated from Estonia
I’m very pleased to see the comprehensive two-step verification process in place at McLuck. Having this as a solid barrier before any purchases can be made will help prevent underage or unlawful GC transactions.
It’s also great to have a dedicated responsible play page that sets out the type of limits available to players and how to put them in place.
Examining the site’s footer I saw that it’s operated by a B2Services OU which is incorporated in Estonia, a country in the European Union. Having an entity based somewhere in the US might feel a little more trustworthy and help the site become legal in more states.
Customer support
In terms of support, McLuck casino has a help center page for common questions, a chatbot, a web form, and a phone number to call for payment help.
Live chat is only available to those who have a VIP tier of ruby or higher.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | 24/7 |
| [email protected] | |
| Contact number | +1 (650) 663-2778 |
| On-page support | Help section |
If you can’t find answers via the help pages then you can contact support via the ‘Submit a request’ form and its list of pre-filled issues.
Support rating
- Payment phone support
- 24/7 responses
- Detailed help pages
- VIP live chat only
- Chatbot freezes
I found the support options at McLuck to be a rather mixed bag and pretty unclear at times.
As an example, there’s a ‘Help Center’ link on the main menu but these pages have no links to the contact form. I needed to look in the footer for a link to that and the phone numbers. It would be great if all the help options were in a single location and easier to find.
It took support just under eight hours to respond to my question about payments, submitted via the online form. I did try using the chatbot first but it kept freezing on me so eventually gave up.
Having proper live chat for VIP customers only is a shame and I feel that McLuck is making it harder for those of us with free accounts to get any assistance.
Overall, a very mixed bag has impacted my score for support, despite what initially looks like a good range of options.
Usability of McLuck social casino
The signup process involves a simple two-step form or potential players can use their Google, Facebook, or Apple logins to create a fresh account.
There is a dedicated app available for iOS and Android, as well as a PWA that the site promotes. The loading time is very quick compared to other sweeps casinos.
Usability facts
| Category | Details |
|---|---|
| Mobile app | iOS, Android |
| Mobile games availability | 100% |
| Ease of navigation | Excellent |
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 1 second |
| UX and UI rating | Excellent |
| Other products | No |
There is a desktop browser app available but it didn’t download at all when tested.
Usability rating
- Smooth navigation
- Fast loading games
- Mobile app is hard to find
I’m pretty impressed with the overall design and usability of McLuck casino. It certaily feels akin to a real money casino when it comes to the design and quick loading game times.
It was easy to find the games I wanted to play via the search bar and the comprehensive game category menus. I loved the fact that they even had a Christmas game theme category when I was checking out the site in December.
The site oddly doesn’t promote the dedicated mobile app. Instead, the “Install App” button will download a PWA. It’s nothing major, just a weird little oddity. If you want to play directly from the app, you can do so through the various mobile stores.
McLuck user reviews
Do you have any experience with this operator?
