The Win Zone review
This Win Zone sweepstakes casino review will take a closer look at the up-and-coming brand. I’ll discuss its more than 300 slots and arcade games powered by three leading software studios, the 1,000 GC + 1 SC daily login bonus, and how to access cash prize redemptions when you sign up and play. Let’s get into it!
- Backed by PlayStudios
- RNG-tested games ensure fairness
- Apple Pay and Google Wallet payment options
- No downloadable app available
- No VIP program
- Lacks curated game filters
Best similar casino
Best alternatives to
Editor's note
This review is based on the operator’s current offer. Data and analysis below are accurate at the time of publishing, but may be subject to change.
Expert verdict
The Win Zone is a promising sweepstakes casino, considering it is backed by PlayStudios, which is a respected company with more than 15 years in the gaming industry.
The site offers a fair and safe experience by providing Random Number Generator (RNG) tested games and conducting Know Your Customer (KYC) checks, while providing 24/7 customer support.
The site design is vibrant, eye-catching, and loads quickly on both desktop and mobile devices, giving you full access to the gaming lobby on any device.
That said, The Win Zone will need to work on a few key aspects to compete with top sweepstakes casinos; firstly, they should look at introducing a downloadable app or at least a progressive web app (PWA), add curated game filters, and expand on their responsible gaming tools.
Overall, it is a solid and trustworthy new entry in the sweepstakes scene, but there are some clear areas to improve.
State differences
The Win Zone is legal in all but 12 US states. If you’re based in Delaware, Connecticut, Idaho, Kentucky, Michigan, Louisiana, Montana, Nebraska, Nevada, North Dakota, New York, or Washington, you cannot sign up at this time.
If you’re based in one of the other 38 US states and are at least 21 years of age, you’re free to register with The Win Zone and participate in the sweeps casino’s offerings.
How does The Win Zone casino work?
Like all sweepstakes casinos, The Win Zone is free to play, and no purchase is necessary. When playing here, you use Gold Coins (GC) and Sweeps Coins (SC), which are the standard virtual currencies across most sweeps casinos.
You receive both of these currencies after signing up and claiming your welcome bonus. GC is used to play games on the platform, but does not hold any monetary value and cannot be redeemed for tangible prizes.
SC does indeed have monetary value, and 1 SC is equivalent to 1 USD. You receive SC when making GC purchases; however, SC can never be purchased directly. To redeem SC for cash prizes, you’ll need to accumulate at least 100 and play it through 1x.
The Win Zone casino bonuses
The Win Zone offers a number of bonuses to new and existing players. After completing the sign-up process, you’ll receive 2,500 GC + 2.5 SC as a welcome offer.
Once you’re a member of The Win Zone, you’ll receive up to 1,000 GC plus 1 SC by logging in at least once every 24 hours. You can also purchase GC packages, and if you’re a new member purchasing for the first time, you’ll receive a 150% discount on any GC purchase.
Bonus facts
| Category | Details |
|---|---|
| Welcome bonus | 2,500 GC + 2.5 SC |
| Bonus code | N/A |
| Daily credits | 1,000 GC + 1 SC |
| Free spins | N/A |
| Game-specific bonuses | N/A |
| VIP rewards | N/A |
| Other promotions and events | Purchase promos |
Like most sweepstakes casinos, The Win Zone also offers an Alternative Method of Entry bonus or AMOE. All you need to do is send a handwritten request or complete the request card on the sweeps rules page, and The Win Zone will credit you with 3 free SC. The best part about The Win Zone AMOE bonus is that there is no limit to the number of requests you can send in.
At the time of my review, I did find that The Win Zone is soon to release a VIP program bonus, referral program, and email promotions.
Bonus rating
- Unlimited mail-in requests
- 150% first-purchase discount
- No VIP program yet
- No referral program or tournaments
While 2,500 GC and 2.5 SC may not seem like a lot, it’s still a pretty decent amount to start exploring the platform. The daily login bonuses of 1,000 GC and 1 SC are quite a nice touch too, and better than most competing sweeps casinos that often stick to GC-only daily credits.
The one-time 150% discount on first GC purchases helps if you’re planning to buy GC; however, it’s not really a standout feature, as lots of sweeps casinos like McLuck offer a first-purchase discount.
The AMOE bonus is where The Win Zone really shines. While other sweepstakes platforms like Pulsz Casino do offer 5 free SC per mail-in request, it’s not unlimited like The Win Zone. So in this case, The Win Zone outshines platforms like Pulsz that cap the number of AMOE requests you can send per month.
The fact that The Win Zone is still rolling out its VIP program, referral system, and email promos means that it’s still playing catch-up. If the sweep casino can roll these other perks out speedily, and also make them worthwhile, they could very well compete with leading sweeps platforms.
The Win Zone casino games
The Win Zone has more than 300 games available. The majority of games consist of slot titles, 20 of which are hold-and-win jackpots.
Games facts
| Category | Details |
|---|---|
| Expert’s pick | Cowboys Gold |
| Slots | 290+ |
| Popular slot | Quest for Bermuda Riches |
| Jackpots | 20 |
| Top jackpot | Big Bass Hold and Spinner |
| Table games | N/A |
| Popular table game | N/A |
| Live games | N/A |
| Popular live game | N/A |
| Average RTP | 96% |
| Demo-play availability | N/A |
Some popular titles include Cowboys Gold, The Dog House Megaways, and Quest for Bermuda Riches. Most games at The Win Zone have an average RTP of 96%.
Other games that I came across include niche options like Tetris, Solitaire, Mahjong, Sudoku, and Bingo. I did not find any table or live dealer games at The Win Zone.
Games rating
- 20 jackpots
- 96% average RTP
- No table games available
- No live dealer options
While the gaming library at The Win Zone is small, it does cover a mix of popular slots as well as niche games like Tetris, solitaire, and Sudoku that you won’t find on most sweepstakes platforms. Additionally, the 20 hold-and-win jackpot slots will appeal to those seeking larger wins.
The lack of any amount of table and live dealer games is really disappointing, considering Rich Sweeps casino offers these options for players who want to take a break from spinning the wheels.
Overall, The Win Zone delivers a great niche variety and a small but solid selection of jackpot slots, but those are the only options for now.
Software at The Win Zone
The Win Zone currently has three software developers, which are Pragmatic Play, Relax Gaming, and High 5 Games, powering its gaming lobby.
Software facts
| Category | Details |
|---|---|
| Most popular slot software | Pragmatic Play |
| Number of software providers | 3 |
| Live providers | N/A |
| Most popular live software | N/A |
| Bespoke software | N/A |
| Download required? | N/A |
The brand doesn’t offer live dealer games at this time. While I did come across mentions of an in-house developer, I did not find any specific titles mentioned or showcased.
Available software
-
Pragmatic Play
-
Relax Gaming
-
High 5 Games
Software rating
- Well-known developers
- Games feature popular mechanics
- No live casino providers
- Only 3 providers
The small mix of software studios at The Win Zone is made up of reputable names in the sweepstakes casino space, so you can expect great graphics as well as rewarding bonus mechanics. These iGaming studios are known for producing high-quality games with exciting features like Hold & Win, Megaways, cluster pays, and cascading wins.
That said, having just three software developers is nothing to write home about, especially when you compare The Win Zone to sweeps casinos like Stake that have between 10 and 20 software providers.
What’s more, The Win Zone does have Pragmatic Play on their list, and this studio does develop live games, but none are available at The Win Zone. While there are mentions of in-house games, nothing has been listed officially.
Overall, I believe that if The Win Zone could roll out exclusive titles and also add more providers to its list, then at some point, they would be able to compete with top-tier sweeps casinos in terms of variety and originality.
The Win Zone’s payment options
The Win Zone offers five payment methods, which are Visa, Mastercard, Apple Pay, Google Wallet, and Automated Clearing House (ACH). All payment options may be used to purchase GC packages, with the exception of ACH, while ACH is the only option available for cash prize redemptions.
Payment facts
| Category | Details |
|---|---|
| Number of payment methods | 5 |
| Popular payment | Apple Pay |
| Minimum purchase | Not disclosed |
| Maximum purchase | Not disclosed |
| Average purchase time | Instant |
| Prize redemption | Available |
| Minimum prize redemption | 50 SC (gift card), 100 SC (cash) |
| Average prize-redemption time | 24-48 hours |
You’ll need a minimum of 50 SC to redeem a gift card or 100 SC to redeem a cash prize. You’ll also need to play through your accumulated SC 1x before being eligible for the redemption. Gift card redemptions take 1- 2 days, while cash prize redemptions take between 2-7 days.
The maximum redemption amount allowed daily is 10,000 SC. If you’re based in Florida, then the maximum redemption amount per day is $5,000 or 5,000 SC.
Payments rating
- Digital e-wallets available
- Clear redemption requirements
- Multiple daily redemptions allowed
- ACH not available for purchases
The five payment methods offered by The Win Zone are solid, considering they cover long-standing options like Visa and Mastercard, as well as Apple Pay and Google Wallet for secure transactions. These options cater to most players’ preferences.
I like the fact that the redemption rules are transparent, and 50 SC for a gift card or 100 SC for a cash prize is standard across most sweepstakes casinos.
I would like to see some cryptocurrency payment options here, like those offered by Stake.us, to give players even more anonymity, speed, and flexibility. Overall, the payment methods at The Win Zone are easy for making GC purchases and requesting redemptions, and are also player-friendly, considering there aren’t any hidden fees.
Is The Win Zone safe?
The Win Zone is owned and operated by Playsweeps, which falls under the umbrella of PlayStudios. PlayStudios has been in business for more than 15 years and has created mobile and web games over this period. In fact, they’ve received awards for Best Social Slots and Gaming Operator for 2016.
The operator also works with three well-known and reputable software developers, who are fully licensed and offer RNG-tested games. The brand offers clear privacy policies, terms and conditions, and sweepstakes rules, showing that they are 100% open and transparent.
Safety facts
| Category | Details |
|---|---|
| RNG auditing seals | N/A |
| Responsible gaming seals | N/A |
| Licenses | N/A |
| SSL encryption | 256-bit |
| Two-factor authentication | N/A |
| Legal age | 21 |
| Purchase, play amount, and gameplay limits | Available |
| Self-exclusion | Available |
| Cooling-off period | Available |
When it comes to responsible and social gameplay, The Win Zone conducts Know Your Customer (KYC) checks when you are signing up. You must also be at least 21 years of age before registering an account with The Win Zone. The site uses 256-bit SSL encryption to keep your personal and financial data safe from third parties.
I came across various responsible gaming tools on the site, such as time-out and spending limits, as well as self-exclusion and opt-out of gameplay options. You can find all the above mentioned tools by scrolling to the website footer and clicking on “Responsible Social Gameplay.” That said, you will need to reach to The Win Zone support via live chat or email to activate any of these RG options.
Safety rating
- RNG-tested games
- Clear privacy policy
- No self-service RG tools
- No TFA
The fact that The Win Zone is operated by PlayStudios, which is a long-standing company with over 15 years in the gaming industry and has received awards, immediately lends to its credibility and respect within the sweeps gaming industry.
And this is because these awards clearly show that they are recognized by respected gaming authorities and set them apart from other sweepstakes casinos like Chumba, which has been running since 2010 but does not have any awards or accolades. They use SSL encryption, RNG-tested games, and KYC checks, which provide players with reassurance in terms of fairness and security.
The responsible gaming tools offered right now time-outs, spending limits and self-exclusion are in line with most sweepstakes casinos. Overall, there is still room for growth; they could definitely work on updating third-party audit results with companies like eCOGRA or iTech Labs and publishing these on the site for a credibility boost.
Support channels at The Win Zone
The Win Zone offers customer support via a 24/7 live chat option and email. However, while completing The Win Zone sweepstakes casino review, I did come across an FAQ section. I found that it was quite comprehensive and included dozens of commonly asked questions and answers.
Support facts
| Category | Details |
|---|---|
| Customer support availability | 24/7 |
| Live chat | Available |
| [email protected] | |
| Contact number | N/A |
| On-page support | FAQs and Help Center |
Live chat is recommended for queries that need speedy attention, while the email option is for more complex queries. Aside from the above-mentioned support channels, I did not find The Win Zone active on social media accounts or any other channels.
Support rating
- Live chat for fast help
- Detailed FAQ section
- No social media support
- No phone support
I decided to try out the 24/7 live chat. I did expect to receive a response within 2-3 minutes, or at least under 5 minutes, but it did not turn out that way and I waited 30 minutes for a reply from an agent. However, while I waited this long, I must say that the quality of answers was impressive and I ended my chat with clear and accurate information.
Overall, The Win Zone’s support options are adequate for a new sweeps casino, but they should look into adding a direct phone line and being more active on social media as time goes by.
Additionally, if they offered faster responses via live chat, they would be on par with sweepstakes platforms like Pulsz, whose agents respond in around 3 minutes.
The Win Zone UX
The Win Zone user interface has a classic yet modern look and feel. It is set against a rich purple background with some excellent graphics, and a great blend of colors leading to quite an interesting website design.
All of the most important tabs are located across the homepage for easy access, so you do not need to toggle back and forth before finding key categories.
Usability facts
| Category | Details |
|---|---|
| Mobile app | Web browser |
| Mobile games availability | Full suite |
| Ease of navigation | Decent |
| Game filters | Basic |
| Search function | N/A |
| Loading speed | 1 second |
| UX and UI rating | Good |
| Other products | N/A |
While website load times are quite fast, I did not find organized categories that would make it easier to find targeted slots in a shorter amount of time. I also noticed that RTP information was not displayed on game cards.
The Win Zone does not have a dedicated mobile app, but the site works well on both Android and iOS devices. Overall, when accessing The Win Zone on your mobile browser, you will simply get a smaller, more compact version of the desktop interface.
Usability rating
- Quick loading speeds
- Full game suite on mobile
- No curated categories
- No native mobile app
The Win Zone has a great color scheme, and thanks to fast loading times and mobile compatibility, it’s suitable for both novice and seasoned gamers.
However, I didn’t like the fact that there aren’t any curated categories, as I needed to scroll for longer before I found the slots I was looking for. While they don’t have a downloadable app at this time, I would have at least expected a progressive web app (PWA) like the one offered by Wow Vegas.
Overall, The Win Zone has a robust interface and clean design with full mobile access, and if they could work on adding some curated filters, then they should be on par with sites like Pulsz and McLuck that make daily site navigation a breeze.
Operator comparison
|
|
|||
|---|---|---|---|
| Expert rating |
Expert rating
83
/100
|
||
| Playscore |
Playscore
75
%
|
%
|
%
|
| Bonus |
Bonus
2,500 Gold Coins + 2.5 Sweeps Coins
|
|
|
| Redeemable prizes |
Redeemable prizes
Cash, Giftcards
|
|
|
| Minimum prize redemption |
Minimum prize redemption
$50
|
|
|
| Minimum purchase |
Minimum purchase
|
|
|
| First-purchase discount |
First-purchase discount
|
|
|
| Games |
Games
300+
|
|
|
| Free rewards |
Free rewards
Gold Coins, Sweeps Coins
|
|
|
| Excluded states |
Excluded states
CT, DE, ID, KY, LA, MI, MT, ND, NE, NV, NY, WA
|
|
|
| Visit site | Visit site | Visit site |
The Win Zone user reviews
Do you have any experience with this operator?
