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BetRivers online sportsbook review

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Checked byIan Zerafa,Charlie Stamp
83/100 Expert rating by Ian Z.
Second Chance Bet of up to $250
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BetRivers online sportsbook is the award-winning product from Rivers Casino and Rush Street Interactive. For years BetRivers has been sweeping the nation, flowing into state after state — but is it worth your buck?

The options for both sports and bonuses are staggering, and there are some nice iRUSH and VIP rewards to go along with all of it. On the other hand, the platform could certainly use a bit of cleaning up, especially within its help section.

Find out what you can expect in our BetRivers online sportsbook review, backed by expert insights.

Pros and cons

  • Extremely user-friendly
  • Award winner
  • Tons of promotions
  • Broken help center
  • Few payment options
  • Live payouts on the weaker side

General ratings

83 / 100 Expert rating by Ian Z
98Betting features rating
80Bonus rating
86Odds rating
62Payments rating
94Safety rating
84Platform rating
65Support rating
91Sports and markets rating
How we rate
86% Playscore based on 8 critics
What is our Playscore?

General info

Launch date 2020
Company behind Rush Street Gaming

Editor’s note

This review is based on the BetRivers CO online sportsbook, one of 12 states where BetRivers operates.

Expert verdict

Writing this review has been quite the wild ride. At times, it seemed like BetRivers was the best US sportsbook on the market. Other times, I had to struggle to not close the site.

When BetRivers gets things right, it shines. The sports range on offer is impressive, and the sheer amount of bonuses guarantees that there will always be something waiting for the players when they come in.

The rotation of bonuses tied to big events like the Australian Open means that players always have something to look forward to, a new thing on the horizon. Top it off with some excellent betting features, especially for live betting, and some great percentage payouts for general betting and players should be flocking to this sportsbook in droves.

Yet, we can’t write off the low points. 92.9% percentage payout for live bets is hard to ignore. The help center doesn’t live up to its name, and I would probably get more help if I contacted my local psychic and looked into her crystal ball.

Still, I do think that this is overall a great sportsbook, with far more pros than cons. Sports and betting are the most important parts for a sportsbook, and BetRivers does those great, at least. There’s a lot to be excited about here, and I can happily recommend BetRivers overall.

BetRivers online sportsbook available states

BetRivers is available in 12 states: AZ, CO, IL, IN, LA, MD, MI, NJ, OH, PA, VA, and WV.

In Connecticut, the sports offer is operated by the PlaySugarHouse sportsbook brand.

This review is based on the BetRivers CO online sportsbook. All differences between each state can be found below:

BetRivers in Arizona

  • Second-chance bet up to $500
  • Bet on 28 different sports
  • 4 different payment methods
  • General payouts of 95.68%
  • Customer support daily from 7:30 am-12 am (MDT)
  • Licensed by the ADG
  • Casino not available
  • Licensed and regulated by the Arizona Department of Gaming (ADG)

BetRivers in Colorado

  • Second-chance bet up to $500
  • Bet on 30 different sports
  • 8 different payment methods
  • General payouts of 96.44%
  • Customer support daily from 7:30 am-12 am (MDT)
  • Licensed by the CDG
  • Casino not available
  • Licensed and regulated by the Colorado Department of Revenue (CDOR)

BetRivers in Illinois

  • Second-chance bet up to $500
  • Bet on 25 different sports
  • 9 different payment methods
  • General payouts of 96.31%
  • Customer support daily from 9:30 am-2 am EST
  • Licensed by the IGB
  • Casino not available
  • Licensed and regulated by the Illinois Gambling Board (IGA)

BetRivers in Indiana

  • Second-chance bet up to $500
  • Bet on 19 different sports
  • 9 different payment methods
  • General payouts of 96.16%
  • Customer support daily from 9:30 am-2 am EST
  • Licensed by the IGC
  • Casino not available
  • Licensed and regulated by the Indiana Gaming Commission (IGC)

BetRivers in Louisiana

  • Second-chance bet up to $500
  • Bet on 21 different sports
  • 8 different payment methods
  • General payouts of 96.71%
  • Customer support daily from 8:30 am-1 am (CDT)
  • Licensed by the LGCB
  • Casino not available
  • Licensed and regulated by the Louisiana Gaming Control Board (LGCB)

BetRivers in Maryland

  • Second-chance bet up to $500
  • Bet on 24 different sports
  • 9 different payment methods
  • Real money casino not available
  • Licensed and regulated by Maryland Lottery and Gaming (MLG).

BetRivers in Michigan

  • Second-chance bet up to $500
  • Bet on 25 different sports
  • 8 different payment methods
  • General payouts of 96.70%
  • Customer support daily from 9:30 am-2 am EST
  • Licensed by the MGCB
  • Casino available
  • Licensed and regulated by the Michigan Gaming Control Board (MGCB).

BetRivers in Ohio

  • Second-chance bet up to $500
  • Bet on 19 different sports
  • 7 different payment methods
  • Real money casino not available
  • Licensed and regulated by the Ohio Casino Control Commission (OCCC).

BetRivers in Pennsylvania

  • Second-chance bet up to $500
  • Bet on 25 different sports
  • 10 different payment methods
  • General payouts of 95.19%
  • Customer support daily from 9:30 am-2 am EST
  • Licensed by the PGCB
  • Casino available
  • Licensed and regulated by the Pennsylvania Gaming Control Board (PGCB).

BetRivers in Virginia

  • Second-chance bet up to $500
  • Bet on 27 different sports
  • 8 different payment methods
  • General payouts of 96.48%
  • Customer support daily from 9:30 am-2 am EST
  • Licensed by the VL
  • Casino not available
  • Licensed and regulated by the Virginia Lottery (VL).

BetRivers in West Virginia

  • Second-chance bet up to $500
  • Bet on 19 different sports
  • 9 different payment methods
  • Real money casino not available
  • Licensed and regulated by the West Virginia Lottery (WVL).

BetRivers bonuses: Second Chance Bet of up to $250

The BetRivers Second Chance welcome bonus offers up to $250 as a bonus bet. Deposit at least $10 and use the promo code ‘SPORTS’ to avail of the offer.

If your first bet you place loses, your account will be credited with a bonus bet of the same value (up to $250).

BetRivers also frequently offers sport, league, and event-tailored promotions, like NCAA parlay boosts to give you a leg up in March Madness betting.

Bonus facts

Welcome bonusSecond Chance Bet of up to $250
Bonus codeSPORTS
Wagering requirements1x, qualifying bet at odds of -200 or greater
Minimum qualifying betYes
Risk-free betsYes
VIP rewardsYes, iRUSH and then VIP
Other bonusesParlays, Odds Boosts, Profit Boosts, Bet and Get, Refer-a-Friend, $1,000,000 prize pool

You’ve got parlays, odds boosts, profit boosts, ‘bet and get’, a VIP program, refer-a-friend, and even a weekly $1,000,000 prize pool! The number of bonuses presented to the players is staggering, and there’s something in there for everyone.

Bonus rating

80/100 Staggering amount of options available
  • 12 different promotions
  • Daily boosts
  • Underwhelming welcome bonus

I can’t remember the last time I’ve come across this many promotions at a US sportsbook. Not just with the number of options available, but also with the variety as well. Parlays are everywhere nowadays, but everything else is far less common. Honestly, it’s nice to see a sportsbook put this kind of effort in — it’s a really promising sign for the future of US sports betting.

Daily odds boosts alone are enough to keep players coming, yet BetRivers also offers profit boosts for different sports everyday. These kinds of bonuses give bettors incentive to experiment with different sports and give the experienced bettors an extra challenge to go for.

Speaking of challenges, the $1M prize pool is also incredible, giving players points for betting on NFL pregame spreads and allowing them to win cash depending on their position in the leaderboard. In short, pretty much any bet you make is going to be tied with some kind of promotion on offer, so everyone wins here. On the whole, there’s more than enough to put BetRivers on the list of the best sportsbook offers.

It’s not all sunshine and rainbows, however. The welcome bonus is unfortunately quite standard, and I’d certainly have liked to see something a little better there. Yeah, a $250 bonus bet is always a plus, but when other sites are offering double that amount,  it’s understandably not the high point of the bonus section.

BetRivers players can also earn Loyalty Points by making real money wagers. These points will then increase their Loyalty Level on their iRUSH account, and at level 7 they finally become a VIP.

Additional bonus details

BetRivers online sportsbook bonus codes

There is only one BetRivers online sportsbook bonus code, and that is 250MATCH. This code is used for the welcome bonus and needs to be inputted when depositing cash to show that this is the deposit that the player wishes to apply their bonus to. This code can only be used once per account on the first deposit, so use it wisely.

Claiming the welcome bonus

Claiming this bonus is simple. Simply log in and deposit any amount of money (min $10), and enter the code 250MATCH during the deposit process. BetRivers will 100% match any amount up to $250, so if you deposit 60$ then they will match $60, but if you deposit $300 then they will match $250. All terms and conditions can be found on the bonus under the Promotions tab. If deposit matches aren’t really your thing, you might wanna consider checking out the best free bets promotions currently running in the US.

Beat the Spread Challenge

Everybody loves a good challenge! Each week, a player can place a $25 or more real money, single wager on any NFL pregame spread, with odds of -125 or greater. For every winning spread, the players get one point. Win a spread on the weekly Game of the Week and be awarded 3 points.

Each week on Tuesdays, the Top 200 point earners on the Leaderboard will be awarded a Bonus Money prize, up to a top prize of $5,000. When the promotion ends, the Top 1,000 point earners on the Leaderboard will be awarded a Bonus Money Prize, up to a top prize of $50,000.

Here’s the weekly and season end prize list respectively:

RankingPrize (1x Bonus Money)
11th – 20th$250
21st – 50th$100
51st – 100th$100
101st – 200th$50
RankingPrize (1x Bonus Money)
11th – 100th$750
101st – 200th$750
201st – 300th$500
301st – 400th$400
401st – 500th$350
501st – 600th$300
601st – 700th$250
701st – 800th$250
801st – 900th$175
901st – 1000th$100

Bet and Get

Here’s a no-brainer of an offer. Simply place a real money, single wager of $25 or more on any NFL Playoff Game with odds of -200 or greater, and get a $10 Bet for the Australian Open. Each player is only eligible for this offer once, but it’s still great. We’re all betting on the NFL anyway, so it’s basically a complimentary $10 bet for everyone.

Profit Boosts

Every day BetRivers offers a 20% profit boost on live bets made for the Australian Open. What’s more, you’ll also get a 20% profit boost for live NBA bets made on Tuesdays, a 20% profit boost for NCAAB bets made on Thursdays, and a 20% profit boost for NHL bets made on Fridays. Each profit boost promotion comes with its own terms and conditions, so be sure to check those out in the Promotions tab.


If you have friends to bully, get them to sign up with BetRivers to receive a $100 bet. Just follow the steps below:

  1. Enter your friend’s name and email
  2. Your friend must register using the same name and email as you specify in step 1.
  3. Your friend must deposit and wager at least $50 in real money within 30 days
  4. Within 48 hours of all requirements being met, the bet will be issued

The bet can be placed on singles with odds of -200 or greater.  For parlays, each leg must have odds of -200 or greater. So go out there, start grabbing friends and toss them onto BetRivers to get those juicy bet bonuses.

Sports and markets at BetRivers sportsbook

No sportsbook would be complete without, of course, the sports. They’re the beating heart of any sportsbook, and the reason we make our way there in the first place. With this in mind, we’re very happy to say that BetRivers delivers here in a spectacular fashion.

BetRivers offers a staggering 30 different sports. From the most popular sports like football, basketball, and baseball to the more niche options like curling, speed skating, and table tennis. There’s practically every sport here under the sun, including seasonal sports like the Winter Olympics, so fans will almost always find what they are looking for here.

Sports facts

Number of sports30
Betting markets — Baseball180
Betting markets — Basketball230
Betting markets — Football 420
Other markets (politics/event betting)N/A

Of course, with a great number of sports comes a great amount of sports markets. Football and Basketball dominate here, with markets going in the 400+ and 200+ respectively, but other sports also shine through.

BetRivers is also willing to adjust quickly to accommodate ongoing large events. At the time of writing, tennis is seeing a surge with 76 different markets  (going up to 180 markets live) to bet on for one of the tennis grand slams, which shows that BetRivers is capable of adjusting and providing for big sporting events.

BetRivers has the numbers on its side here, and its willingness to accommodate for ongoing events shows that it’s not slowing down anytime soon. Comparing it to other US sportsbooks, BetRivers is in a league of its own.

Featured betting markets

Available events

  • Onlien sports betting - NFL logo
  • Online sports betting - MLB logo
  • Online sports betting - NBA logo
  • Onlien sports betting - NHL logo

Sports and markets rating

91/100 A massive selection of sports to choose from
  • Plenty of betting options for football
  • House Specials boosted odds
  • Sports come and go
  • Esports vanishing into thin air

When it comes to pros, what else is there to say? The numbers speak for themselves, both with the sports on offer and with the score for this section. The daily boosted odds on several different sports with the House Specials can also be added to the pile of praise. This is a top choice for sports variety when it comes to US sportsbooks, hands down.

There are some nitpicks, however. As stated before, it’s clear that BetRivers is dedicated to accommodating ongoing large events. However, it also seems to remove some sports once the season is finished. When leagues on the less popular sports are not running, the sport itself is hidden from view. I find it puzzling as the more popular sports do offer future bets for future leagues. It just seems weird to me to remove an entire sport instead of offering future bets and makes it seem like BetRivers is not offering these sports when it is just hiding them.

One of these hidden sports was e-sports, much to my annoyance. US sportsbooks tend to ignore other, less standard options like e-sports and politics, so I was excited to have e-sports listed as an option. Unfortunately, BetRivers giveth and BetRivers taketh away, and so e-sports was hidden by the end of the review. It’s still a pro that it was there, as it will most likely make a return once a major event is running, but it’s still strange to hide such a unique category.

Additional market details


This one isn’t even a debate. 420 different market options on the NFL, market options for the future of NCAAF and the NFL Draft, and countless promotions centered around football including daily boosted odds and the Beat the Spread prize pool. You’d have to be crazy not to at least check out the multitude of options here. BetRivers online sportsbook nailed football, hands down.


Basketball is not far behind football with its options. 230 different markets for the NBA is impressive, though sadly only 50 markets for the NCAAB. There’s also the option to bet on markets from various other leagues, such as the EURO League, WNBA, or local leagues in various countries such as Germany, Greece, or Australia.

We also can’t forget about the promotions, with profit boosts for live bets for the NBA on Tuesdays, and profit boosts for the NCAAB on Thursdays.


BetRivers has some impressive options for hockey as well, with 411 markets to choose from, almost as much as football. There are also various other leagues to choose from, such as the World Championship or local leagues in foreign countries like Denmark or France. Adventurous players can even bet on the future of ice hockey in the Winter Olympics as well, so there’s something for everyone here.

There’s also the weekly promotion, where every Friday players can benefit from a 20% profit boost on all bets on the NHL.


As stated earlier in this review, whenever a Grand Slam is on, it’s a  good time to be interested in tennis. There are 76 different markets to bet on, and these go up to 180 once the game goes live. What’s more, players can benefit from a 20% profit boost every day on live bets on the Australian Open. So get cracking on those bets before everything expires.

Betting features at BetRivers

BetRivers online sportsbook has been impressing quite a bit in this review, but the betting features are where it truly gets to shine. Every feature imaginable is here, and it’s all neatly organized and user-friendly.

You’ve got your Cashout, which for some reason BetRivers has decided to call Buy-Out. It’s a bit odd to just change an accepted term to something else, but hey it works and that’s all that matters. You’ve also got an internal bet builder that calculates the odds of parlays for you. It’s all very smooth and straightforward, allowing players to simply make bets and let the tools do all the work.

Feature facts

Bet BuilderYes
Cash OutYes
Live bettingYes
Live streamingYes

The real stand-out though is the BetRivers online sportsbook live betting options. BetRivers is pulling out all the stops here for its live betting, with every feature imaginable. Quick bets allow you to rapid-fire bets whilst the action is ongoing, with odds being updated at lightning speed.

The navigation is incredibly smooth, with all the data you could ever need on the right-hand vertical sidebar, and bets updating on the left. There’s even a live stream that lets you see and enjoy the game

The data presented to the player is overwhelming. We always appreciate when extra data is shown, such as the number of attacks versus dangerous attacks in soccer, but BetRivers goes the extra mile and features a pop-up window with the entire team’s history together.

Do you want to bet on Juventus vs Inter? Just click on their history, see their previous matches together, and make your own decisions as you please. It’s a handy feature that enhances live betting and makes it significantly more comfortable to participate in.

Betting features rating

98/100 Excellent features all round
  • User-friendly tools
  • In-depth data
  • No other systems than parlay

BetRivers nailed the features here, especially with live betting. It’s all here, it all works great, and it’s all user-friendly. I mean honestly, with a score of 98 there’s barely anything else to say. Again, more great work from these guys, and a great sign for the future of online sports betting in the US.

I was particularly impressed by how fast the odds were updating on live. With a fast sport such as tennis, the numbers were flying across the screen, so fast that I barely had time to make a bet. With most sportsbooks, there’s a slight delay with odds updating, but here it was nearly instantaneous. It’s clear that BetRivers is going all out with live bets, and they certainly nailed it features-wise.

The only thing stopping BetRivers from scarpering off with a perfect score here is the lack of betting options other than parlays. Unfortunately, this is just how things are in the US, where  sportsbooks have  this obsession with parlays that makes them ignore everything else.

Hopefully, BetRivers goes against the crowd and implements something new and fresh, which could fit in nicely with all the promotions they already offer, but until then BetRivers will have to settle for an ‘almost perfect’ in this section.

BetRivers sports betting odds

So far this BetRivers online sportsbook review has been getting better and better. As always, we’ve taken a bunch of odds and calculated them into percentages, and for the most part, we’re very happy with the results we’ve found. Here are the findings that we got for BetRivers.

Odds facts

Average payout96.44%
Boosted oddsYes
Parlay boostsYes
Line movementModerate

First up, the general payouts. We tend to consider 93% to be on the low end, and 97% to be on the high end, so a general payout percentage of 96.44% is excellent. It comes so tantalizingly close to cracking the 97% mark, especially with football that comes in at 96.86%, but even without that, it’s still a great position to be in. Basketball came in a little lower at 95.79%, but it’s still enough for us to consider it as excellent.

However, live payouts are a different story. So far this BetRivers online sportsbook review has shown just how excellent the live betting of BetRivers is, and it’s clear the sportsbook is going all out on live bets. Unfortunately, there’s a caveat, as a live payout percentage of 92.90% is abysmal. Normally we accept that live payout percentages are always going to be a bit lower since players have the benefit of actually seeing the game, but the discrepancy here is far too much.

*data gathered 15th January 2021

Odds rating

86/100 Solid on the whole
  • Excellent general payouts
  • Easy to see odds and make in-play bets
  • Weaker live payouts

I find it strange how a sportsbook can have both one of the best general payouts that I’ve seen, and one of the worst live payouts that I’ve seen. Normally a sportsbook tries to give players value, or it tries to be greedy, but I can’t say that I’ve seen a sportsbook hit and miss the mark at the same time before.

The general payouts are great, and they pair well with the several promotions that BetRivers have. I certainly feel more comfortable going for the Beat the Spread challenge knowing that the payout percentage odds are so much in my favor. I would have liked basketball not to trail behind so much, especially since it has 2 profit boost offers running, but it’s still a good number so I’ll accept it.

For live payouts, however, it’s disappointing. BetRivers nailed every aspect of their live betting platform. Hell, I just spent the previous section singing their praises for this very reason.

However, it’s hard to recommend that people go for this option when the payout percentages are so low. It’s a massive letdown, as I would really like to recommend the live section for all of the great features it has. However, I don’t think I can excuse the payouts here, and I certainly hope that BetRivers will raise them in the future.

Payment methods at BetRivers

There’s a lot to say about the section, however we should warn you that if you want to try and double check the information yourself, actually getting said information is a nightmare. There’s more to say about this lack of information in the expert section, but for now, the focus will be on the little that was found.

There are a fair few methods of depositing money, with most of the standard ones that you would expect such as VISA or Mastercard. However withdrawing money is far more limited, with players only able to withdraw with the BetRivers Play+ card, VIP Preferred, or a check in the mail. Withdrawing with the Play+ card is instant, but players will have to wait a minimum of 2 days for VIP Preferred, or over a week for the cheque option.

Payment facts

Number of payment methods8
Popular paymentPlay+
Minimum deposit$10
Maximum deposit$50,000
Average deposit timeInstant
Minimum withdrawal$10
Maximum withdrawal$25,000
Average withdrawal time48 hours
Deposit feesNone
Withdrawal feesNone

Full list: PayNearMe, VIP Preferred, Play+ (VISA, Mastercard, Discover), PayPal, Credit/Debit Card

Some good news is that there are no deposit or withdrawal fees from BetRivers’s end, so you can safely perform these actions without losing money to the sportsbook. You can also make some large cash deposits of $10K a month, so if you have a spare $10K in hard cash lying around, feel free to waltz over to your local 7-Eleven and drop it off there (though you’ll have to do it $500 at a time).

We ended up having to get some of the numbers presented here from SugarHouse, BetRivers’s sister brand. They’re accurate, but BetRivers certainly lose a point for transparency on that front.

Deposit methods

  • PayPal
  • PayNearMe
  • MasterCard
  • Play+
  • Discover
  • Visa

Withdrawal methods

  • PayPal
  • Play+
  • PayNearMe
  • MasterCard
  • Discover
  • Visa

Payments rating

62/100 A bad service undercuts a decent offering
  • No operator fees
  • Lack of information
  • Lack of withdrawal options

A fun little fact is that I tend to write the banking part of these reviews first. This is because the information is usually so readily available, that I can just quickly type it up and get it out of the way. I mean, this is the payments section for crying out loud, people just want to know if their VISA card will work and move on. We all want to get to the real meat of it all, the percentages, the bonuses, the sports.

So when I looked at the clock and found out that I’d spent more time on this segment than all the previous ones combined, I was annoyed. The sheer absurdity of spending hours scrolling through their help center and talking with their support just to find the maximum deposit and withdrawals of their own Play+ card and to still not have that information breaks my mind. In the end, I was told to contact my bank and speak to them.

How is it that other sportsbooks can display this information and not BetRivers? How is it that they cannot even inform me which credit and debit cards are accepted and that instead I must contact my bank or use good old ‘trial and error’? Surely a sportsbook would have a vested interest in making it easier for me to give them my money?

The only consolation I can give is that, despite it all, the Play+ card does seem like a decent option. At the very least, it works. So do yourselves a favor and simply use the Play+ card or VIP Preferred and stay far away from that help center.

Safety features of BetRivers sportsbook

Thankfully, things are back on track for BetRivers online sportsbook, and in one of the most important segments as well. We can comfortably say that BetRivers is an extremely safe and secure website, so there’s nothing to fear here.

The main thing that BetRivers has going for it is the sheer number of states that it’s licensed in. The more states that a sportsbook is in, the more eyes it will have looking at it. We normally get excited to see a sportsbook be licensed in 3 or 4, maybe even 5 states, so seeing BetRivers come in at 11 states is very impressive. They had to pass a lot of safety tests to pull that off, and we’re all for that.

Safety facts

Auditing sealsN/A
Responsible gaming sealsGamblers Anonymous, RG, NCPG, American Gambling Awards, EGR Awards, Global Gaming Awards
LicensesCDG (CO), IGB (IL), MGCB (MI), PGCB (PA), IGC (IN), VL (VA), WVLC (WV), ADG (AZ), LGCB (LA)
SSL encryption256-Bit
Two-factor authenticationYes
Ever blacklisted?No
Deposit, wager, time, and loss limitsAll available
Cooling-off periodAvailable

As for the site itself, it does its due diligence to help keep its players safe. There is a separate page just for Responsible Gambling, which can be accessed through the sticky toolbar at the top, and the site allows for self-exclusion and spending limits.

It also has the number for the NCPG which players can call if they feel like they need help. Add in a strong SSL encryption and 2-step verification, and players have no reason to feel unsafe while playing at this online bookie. BetRivers is definitely a king of safety across the US, whether you’re talking about Virginia online gambling, New Jersey sportsbooks, or somewhere on the West coast.

Licensed by

  • colorado gaming-association logo
    Colorado Division of Gaming
  • indiana-gaming-commission-logo
    Indiana Gaming Commission
  • michigan-gaming-control-board-logo
    Michigan Gaming Control Board
  • pennsylvania-gaming-control-board-logo
    Pennsylvania Gaming Control Board
  • virginia-lottery-logo
    Virginia Lottery
  • west-virginia-lottery-commission-logo
    WV Lottery Commission

Trusted by

  • Gamblers Anonymous
    Gamblers Anonymous
  • NCPG

Safety rating

94/100 A safe environment for all players
  • Award winner
  • Open in 11 states
  • Claims of being limited for repeated winning

I’ll be honest, when I saw that this sportsbook was licensed in so many states, I knew this segment was going to be a breeze. Nobody gets to be licensed in that many states while having terrible security. All these state licenses act like badges of honor for sportsbooks, and BetRivers certainly seems to be collecting them all. Safety is a key criterion for rating in our books, and unless a sportsbook is safe as hell, it won’t get anywhere near our list of the best sports betting sites.

To top it off, BetRivers also has several awards under its belt, including American Gambling Awards, EGR Awards, and Global Gaming Awards. This sportsbook has impressed not just several states, but several awards judges as well, which is always a bonus in our books. With all this in mind, there is no cause for alarm when gaming on BetRivers online sportsbook.

If I had to nitpick though, I would have to point out the lack of BetRivers having its own Responsible Gaming platform. It’s a small thing, but it always helps to have one. My research has also found some rare reports of players claiming to be limited after they had repeated winnings. It’s rare enough that it is probably just players who broke the T&Cs, got punished, and decided to be salty about it, however, it is still worth noting and perhaps something to keep an eye on.

BetRivers general terms and conditions and Know Your Customer help.

BetRivers customer support

BetRivers unfortunately has quite a few functionality problems with its support system. The help center for BetRiver is simply broken, no two ways about it. Often pages will have missing information, repeated information, or flat out not work. It is a disorganized mess, and searching for any information in it is a chore.

Support facts

Customer support availabilityDaily from 7:30am-12am (MDT)
Live chatYes
EmailWeb form
Contact numberN/A
On-page supportFAQ and Help section

Things don’t get much better once we move on from the help center. BetRivers CO online sportsbook only has 2 methods of contacting them. One is through a webform, the other is live chat. No option is available to give them a call, so players will have to make do without it.

The live chat is also not 24/7, but is instead daily from 7:30 am-12 am (MDT). This means that unfortunately queues are quite common and there is a bit of a waiting time, though the process will be expedited a bit if the person contacting live support is a registered user.

The live chat itself was admittedly very good, with friendly and helpful answers being given, and the support staff always tried their best to help, even if as seen in the payments section, they did not always succeed.

Support rating

65/100 A broken mess saved by a hardworking support staff
  • Friendly and helpful support staff
  • Live chat even available for non-registered users
  • Few other contact methods
  • That blasted help center

The support staff for BetRivers are the real champions here. Without them, the score would be far lower, as there is unfortunately very little positive to say about my experience with this segment.

This is pretty much just an extension of what was said in the payments section. The help center is in dire need of a makeover, as it is very hard to find what you’re looking for in it, and that’s assuming that it works. In one particular instance, a link took me from BetRivers CO online sportsbook to BetRivers IL online sportsbook. Seeing as I had not just run 800 miles from Colorado to Illinois in the time it takes for a page to load, I do not see why this should have happened to me.

However, despite it all, the support staff did try their best to help. They were patient and professional and worked hard to give me the information I needed. This almost works against them, as it’s clear most people are turning to them instead of the help center which results in queues. Still, the poor souls soldier on, and help out as much as they can wherever they can.

This unfortunately is not always enough. As seen in the payments section, we were unable to get some of the information and were instead told to refer to our bank. Since this is not a review of the bank support, I decided to end it there, but it’s a shame that these people weren’t simply given the right info so that they could help me.

BetRivers’s platform

Here are all of the important details that you need to know regarding BetRivers’ platform:

  • Registration involves 16 fields, 5 drop-down menus, and 3 tickboxes. It also claims that all fields are required, before immediately giving you an optional field. It’s quick to fill in, but the ‘all fields are required’ sign is confusing and just flat out wrong.
  • The welcome offer can take up to 48 hours to come in, though it came in quite quickly for us.
  • The BetRivers online sportsbook app is very similar to the desktop version, with all the same pros and cons.
  • The website is very easy to navigate and understand and is well-designed.
  • There is an extremely good search bar and filtering option to go along with everything else.
BetRivers sportsbook homepage and live games page on two mobile screens

Platform facts

Mobile appiOS, Android
Ease of navigationVery straight forward
Search functionYes
Loading speed0.2 sec.
UI and UX ratingGreat, extremely user-friendly
Other productsCasino, Poker

There’s also a nice bar right at the top that scrolls through all of the promotions BetRivers has, a great tool since this sportsbook features a large number of them.

Platform rating

84/100 A solid platform to round things off
  • Decent mobile app
  • Easy to use search and filtering
  • Incorrect information at registration
  • No other verticals

I’m glad to say that BetRivers does end its review on something of a high note. The platform is very good and ticks all the right boxes.

The platform is easy to use and understand, and doesn’t bombard you with information like other sportsbooks tend to do. It also has a great search bar that helps get you right to where you want to go, and some handy filtering on a toolbar at the top to cycle through all the available sports. Plus honestly, I’m just a fan of the blue and white color scheme, though maybe that’s just me.

The BetRivers online sportsbook app on mobile is also quite handy. It’s nothing too spectacular, just the site translated to mobile pretty much, but it has everything that the desktop version has and it does its job well, so no complaints there.


Which states is BetRivers legal in?

At the time of writing, BetRivers is available in 12 states: Arizona, Colorado, Indiana, Illinois, Louisiana, Maryland, Michigan, New Jersey, Ohio, Pennsylvania, Virginia, and West Virginia. In Connecticut, BetRivers operates as the SugarHouse brand. Full list of differences in the ‘states’ section.

Is there a promo code for the BetRivers sportsbook?

The BetRivers online sportsbook bonus code is 250MATCH, which is used for the welcome bonus. Simply put it in whilst making your first deposit to activate the welcome bonus and have your deposit matched 100% up to $250. More bonuses can be found in our ‘bonuses’ section.

How many sports can I bet on at BetRivers?

At the time of writing, you can bet on a staggering 30 different sports. There’s pretty much a sport for everyone here, with all the popular ones such as football and basketball, as well as less popular options such as speed skiing and cricket. A full breakdown of this can be found in our sports section.

How to contact BetRivers customer service?

Customer service is quite easy to locate. There is a sticky toolbar at the top with a button labeled ‘Support Chat’. Simply click on it, and be taken to the live chat to speak to one of BetRivers’ many helpful support staff members. Other contact methods are listed in our support section, though for the most part, it is just an email web form and the help center.

How do I download the BetRivers sportsbook app?

BetRivers is available in a lot of states, and each one has its native iOS and Android app. To be on the safe side, go on the sportsbook of the state you are in from your phone’s internet browser first. Then download the app from there. It’s a bit of a roundabout way of going about it, but it guarantees that you’ll get the right app for the state you are in. More information can be found in the platform section.

Does BetRivers sportsbook have good odds?

The general odds for BetRivers are excellent, clocking in at 96.44%. This, unfortunately, drops off quite a bit once it moves to live, with the odds coming in at 92.90%. We always expect percentages to be a little less when it is live betting, however, the difference is quite large, so you may want to stick to general bets. To see a further breakdown of the odds, go to the odds section.

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