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BetRivers online casino review

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Checked byCharlie Stamp,Paul Portanier
86/100 Expert rating by Claire S.
Bonus Money reload up to $500
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BetRivers casino online is just one part of their sizable land-based resorts and sports betting operations. This is the real money casino, and shouldn’t be confused with Betrivers.net social casino, which is the free-to-play version that we cover in a separate review.

There are plenty of on-site promotions, tournaments, and prizes at BetRivers online casino. The lucrative 11-tier iRush rewards system consists of loyalty points and redeemable bonus store points.

You’ll also find 1,500+ games at BetRivers casino available to play on any device via the browser or iOS and Android mobile app.

We’ve taken a deep dive into the corners of the BetRivers Michigan online casino. Read on to discover the ins and outs, and how we rated them.

Pros and cons

  • Great rewards program
  • Generous welcome bonus
  • Multiple layers of security
  • Limited regular bonuses
  • Hidden payment info
  • Basic game filters

General ratings

86 / 100 Expert rating by Claire S
87Bonus rating
88Games rating
70Software rating
79Payments rating
87Safety rating
89Mobile rating
91Support rating
93Usability rating
How we rate
85% Playscore based on 8 critics
96
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96
pokerfuse-logo
95
play-michigan-logo
91
vegas-insider-logo
80
betting-usa-logo
80
mi-bets-logo
70
olbg-logo
70
us-gambling-logo
What is our Playscore?

General info

Launch date 2020
Company behind Holdings Acquisition Co, L.P.

Editor’s note

This review is based on the operator’s current offer. Data and analysis are accurate at the time of publishing but may be subject to change as the operator’s offer expands.

Disclaimer! This review is based on the Michigan BetRivers online product. Most data is transferable to other reviews, and we cover any differences in our state differences section.

This BetRivers casino review is the real money version. It should not be confused with the free version, which you can check out in our BetRivers.net social casino review.

Expert verdict

The BetRivers online casino site has got a lot going for it, but it doesn’t come without its downfalls. While the bonuses are great, the casino game variety is somewhat limited.

However, sports players will appreciate the offerings. The rewards program is intense, and the Bonus Bank feature allows you to save bonuses for later use. The community chat enhances the social aspect, and additional promotions are a plus.

The game collection is above average and the software providers they have onboard are reputable. Payments are easy, but information for non-registered players is a little lacking.

Improvements are needed in security and responsible gaming information. Customer service is responsive, and the Help Center is informative.

BetRivers’ site is user-friendly, accessible on all devices, with an Android and iOS app available. The site is reliable and reputable, with room for improvement. Overall, it meets the needs of the average online casino player.

State differences with BetRivers Casino

The BetRivers online casino is available in Michigan, West Virginia, Pennsylvania, and New Jersey. The welcome bonus and other promotions remain very similar across all four states.

If you’re in a state that doesn’t have access to the real money BetRivers casinos, you can check out their social site BetRivers.net.

Licensed statesGamesSlotsSoftware providersCompatible devicesCustomer supportLicense provider
New Jersey1995187813iOS, Android, Web browserFAQs, email, phone, and live chatNDDGE
Michigan1503143413iOS, Android, Web browserFAQs, email, phone, and live chatMGCB
Pennsylvania87671413iOS, Android, Web browserFAQs, email, phone, and live chatPGCB
West Virginia65061813iOS, Android, Web browserFAQs, email, phone, and live chatWVL

BetRivers casino bonus: Up to $500 reload

The BetRivers casino welcome offer is currently a reload bonus of up to $500. You’ll need to use the bonus code CASINOBACK when making your first deposit of at least $10. 

The bonus activates a grace period of 24 hours. In your first 24 hours of play, any real money losses you incur will be restored with an equivalent amount of bonus money, up to a maximum of $500.

Your bonus will be credited to your account 72 hours after entering your code and initiating the bonus. There is a low wagering requirement of 1x which only applies to the bonus funds.

Bonus facts

CategoryDetails
Bonus100% reload of up to $500 in Bonus Money
Wagering requirement1x
Bonus codeCASINOBACK
No deposit bonusNo
Deposit bonusYes
Free spinsNo
Other bonusesRegular tournaments, bonus store
VIP offersiRush Rewards

BetRivers casino will give you Loyalty Level Points and Bonus Store Points with every real money wager you make. You can keep track of these through the Progress Bar in your profile.

There are 11 VIP iRush Rewards tiers and you’ll get promoted every time you reach the required points totals. Each level comes with different perks such as special offers, VIP dinners, expedited withdrawals, VIP promotions, and a dedicated VIP manager.

The final level is an invite-only tier called elite. Once in, you’ll receive a free device, luxury gifts, and other elite benefits.

You can redeem your Bonus Store Points in the Bonus Store. You’ll find a variety of promotions to choose from including Wheel Spins, bonus money, and other gifts.

Bonus rating

87/100 Great loyalty rewards but too few regular bonuses
  • Up to $500 reload bonus
  • Low 1x bonus wagering
  • Generous loyalty program
  • Limited casino promotions
  • No free spins offered

The welcome bonus is a great start, but it wouldn’t hurt if BetRivers casino offered a few more bonus offers to existing players — just a small no deposit or free spins bonus for instance.

Also, I must admit that while the welcome offer is quite strong for the industry, I’m not the biggest fan of reload bonuses in general. I prefer deposit matches, because those give me bonus funds whether I win or lose.

Having said that, the iRewards program is quite nice. Not only does every real money wager contribute towards my VIP level, but I also get Bonus Store Points. At least I can receive some additional gameplay on casino games from there. 

I think my favorite part of the BetRivers bonuses is the Bonus Bank. If you do not want to play your bonus immediately or if you have another active bonus you casn save all your bonuses in one place. You can also check your wagering progress through the Bonus Money Meter.

Overall, there’s definitely room for improvement in the casino’s bonus section, but I’ve seen worse. The wagering requirement is one of the lowest in the US, which makes it a very player-friendly online casino bonus.

Games: 1,500+ slots, table games, and live casino games

There are over 1,500 real money slots and games available to players at BetRivers casino, around the average at online casinos in the US.

The collection is made up of 1,434 slots, 115 of which are progressive jackpots. You can also join in with 16 live casino game streams, and 39 video table games.

Game categories include video slots, blackjack, roulette, video poker, and baccarat.

Game facts

CategoryDetails
Expert’s pickCleopatra II
Slots total1,480+
Popular slotFortune Treasure
Jackpots total194
Top jackpotBankin Bacon Jackpot Royale
Table games45
Popular table gameAmerican Roulette
Live games total22
Popular live game Lightning Roulette
Average RTP96.06%
Demo-play avaliablityNo

The RTP of the slot games is mainly set around the average 96.00%. If the percentages play a role in your decision-making, we suggest you find the higher RTP’s by checking the games individually.

Games rating

88/100 Impressive overall game selection but no demo play
  • Large variety of themes
  • Details for each game
  • 115 progressive jackpots
  • No demo mode available

I’m more than happy with the 1,500+ game selection, but not being able to play in demo mode is a bit of a bummer, as you have to stake real cash on a game you may not even like.

I’d suggest trying online casinos like Virgin Casino if you want to check out the free version before committing to the slot.

The live casino lobby offers a nice choice of roulette, blackjack, and baccarat games. Having said that, I think BetRivers casino could put some more effort into it. First off, you’ll find slot games mixed in there. Next, you’ll need to be logged in to view the stream.

Even with those gripes, this is still a mighty game selection by industry standards. When you include 100+ progressive jackpots and plenty of Slingo titles into the mix, what’s not to like?

Additional games details

Slots and jackpots

The table below illustrates our BetRivers casino slot game recommendations:

SlotGame studioTheoretical RTPVolatilityMax Payout
Hypernova MegawaysSG Digital96.00%Medium – High$216,030
Wheel of Fortune Ruby RichesIGT96.15%Medium$25,000,000
Extra Chilli MegawaysBig Time Gaming96.82%High$421,925
Rakin’ BaconAGS Interactive95.89%High$250,000
Chicken FoxLightning Box Games95.48%High$1,200,000

Software: 13 providers at BetRivers casino

BetRivers casino partners up with 13 different software providers, including names like Big Time Gaming, NetEnt, and Evolution Gaming.

Software facts

CategoriesDetails
Most popular slot softwareNetEnt
Number of software providers13
Live providers1
Most popular live softwareEvolution Gaming
Bespoke softwareNo
Download required?No

The other software providers available at BetRivers casino include Slingo, Scientific Games, Konami, AGS, Lightning Box Games, ReelPlay, Everi, High 5 Games, IGT, and NextGen Gaming.

Available software

  • slingo-logo
    Slingo
  • lightning-box-logo
    Lightning Box
  • high-5-games-logo
    High 5 Games
  • nextgen-logo
    NextGen
  • reelplay-logo
    ReelPlay

Software rating

70/100 Most well-known providers present
  • Popular providers onboard
  • Evolution for live games
  • Average provider range

BetRivers casino currently offers games by 13 providers, which is average.

While this doesn’t compare to bigger online casinos like bet365, which has 20, there’s still some variety. It houses big names like NetEnt, IGT, and Big Time Gaming, which is always a plus.

The live casino is powered by Evolution Gaming across all versions of the site. Although one of the giants, it’s always nice to have the option to play live games provided by different providers.

BetRivers payments: nine methods to pick from

There are nine payment methods at BetRivers casino: Visa, Mastercard, BetRivers Play+ Card, Trustly online banking (ACH), VIP Preferred ACH, PayPal, Venmo, check by mail (withdrawals only), and cash at the casino cage.

You can use most deposit methods (minus check by mail). However, not all withdrawal options are available in each state in which BetRivers operates.

Payment facts

Categories Details
Number of payments9
Popular payment PayPal
Minimum deposit$10
Maximum depositNo limit
Minimum withdrawal$10
Maximum withdrawal$25,000
Average deposit timeInstant
Average withdrawal timeInstant
Deposit feesNone
Withdrawal feesNone

Deposits are usually processed instantly at BetRivers casino, and it’s also one of the coveted instant withdrawal casinos. Any waiting time depends on your payment method. For example, if you’d like to receive a check by mail, you may need to wait a few days until it reaches you.

You may need to repeat the casino’s verification process when requesting withdrawals depending on the amounts.

Deposit methods

  • trustly-logo
    Trustly

Withdrawal methods

Payments rating

79/100 Good range of deposit methods – withdrawals, not so much
  • No payment fees
  • Instant deposits
  • PayPal and Trustly
  • Jackpots within limits
  • Payment policy hidden

The available payment methods at BetRivers are hidden within the FAQs and the payment policy is nowhere to be found. I got most of the information I needed from customer support but I think this should be available for all to find.

Withdrawals are capped at $25,000, which may seem like a high-ish number if jackpots weren’t excluded from this limit. It will take three payout requests to withdraw a jackpot winning of $60,000 – not the most convenient if I may say so myself.

You won’t need to pay any additional fees at BetRivers casino. Having said that, keep in mind that some online payment methods add charges, so make sure to check the terms of your preferred option.

The payment system isn’t all bad though. There is a low minimum of $10 for both deposits and withdrawals. Deposit limits are set by your selected payment provider and there are no hidden charges when making transactions.

You’ll find well-known names like PayPal and Mastercard, which is a plus. However, not all methods can be used to withdraw. When it comes to the latter, you’ll probably need to opt for an alternative method.

The payment system could use a few tweaks, but it’s not the worst I’ve seen. It would be nice if there was more on-site information though.

Safety at BetRivers casino

BetRivers casino US follows protocol and is in line with online gambling sites’ regulations when it comes to safety and security. It also forms part of the land-based Rivers Casino Resort Schenectady in NY.

Safety facts

Category Details
RNG auditing sealsMichigan Department of Health, Human Services Gambling Disorder Help-line
Responsible gaming seals800GAMBLER, NCPG, Michigan Gaming Control Board, Michigan Department of Health, Human Services Gambling Disorder Help-line
Licenses Michigan Gaming Control Board, New Jersey (DGE), Pennsylvania Gaming Control Board, West Virginia Lottery Commission
SSL encryption256-bit
Two-factor authenticationNo
Ever blacklisted?No
Deposit, wager, time, and loss limitsAll available
Self-exclusionYes
Cooling-off periodYes

BetRivers casino US is licensed in Michigan, West Virginia, Pennsylvania, and New Jersey. There is information related to responsible gaming, cooling off periods, limits, and self-exclusion in the Help Centre.

Clicking on the RG logo in the footer will direct you to the relevant section of the Terms of Service.

Licensed by

  • michigan-gaming-control-board-logo
    Michigan Gaming Control Board
  • new-jersey-division-of-gaming-enforcement-logo
    New Jersey Division of Gaming Enforcement
  • pennsylvania-gaming-control-board-logo
    Pennsylvania Gaming Control Board
  • virginia-lottery-logo
    Virginia Lottery

Trusted by

  • 800-gambler logo
    800GAMBLER
  • NCPG
    NCPG

Safety rating

87/100 A safe casino that could do with some improvements
  • Locally licensed
  • Clear Terms of Service
  • No extra measures

BetRivers casino has built a reputation for itself by being part of the Rivers Casino resort. It’s also licensed in several states. However, its safety measures could be a bit more transparent.

The responsible gaming logo directs you to the Terms of Service where you’ll only find a few lines dedicated to the topic. The link to the MGCB takes you to a very basic page with very limited resources. You’d think that this would incentivize the site to create its own responsible gaming page – think again.

You can set the following limits through your account at BetRivers casino: deposit, spending, time, and wagering. You’ll find detailed instructions in the Help Center and you can also ask a customer support agent for assistance.

Self-exclusions at BetRivers casino are for periods of between one and five years. You will no longer be able to gamble at any online casino in Michigan once this is done. If this is too long, you can opt for a cooling down period of between three to thirty days.

You will find information related to limits, self-exclusion, etc. in the Help Center and the customer support team is more than happy to help, but some more on-site information is needed.

BetRivers casino also adds a layer of security with the verification process, which you’ll need to do before proceeding with your first withdrawal, and at random times during your time at the casino.

You can do this by submitting documents such as a copy of your passport and a recent utility bill. As long as you comply with the gambling regulations found at Michigan online casinos, you should be fine.

Customer support: live chat, email, phone, FAQs

BetRivers online casino offers support via a dedicated Help Center alongside live chat, email, and phone options.

Support facts

Category Details
Availability24/7
Live chatYes
Email[email protected]
Phone1 (800) 563-0241 (PA)
On-page supportFAQs

Phone support via all channels is available 24/7. For email support at BetRivers online casino you’ll need to wait between 24 and 48 hours for a reply.

Support rating

91/100 Great service but not so fast
  • Detailed help center
  • Available 24/7
  • Email support slow

The customer support team at BetRivers casino tries hard to make sure we have a smooth online gaming experience, but like everything else, it could do with a few tweaks here and there.

The responses also need some improvement – I had to ask for clarification on more than one occasion as the answers I received were sometimes vague. The same goes for phone support.

Email support takes quite some time to reply, but is a good option if you’re not in a hurry.

One thing I liked about the customer support at BetRivers casino is the Help Center. It’s filled with articles related to common questions. The screenshots in some of them are extremely helpful – it kinda feels like a step-by-step guide.

Overall, I’m quite happy with the customer support offered at BetRivers casino.

BetRivers usability

Registration at BetRivers is via a three-step form or you can sign up via fast registration using an existing Casino4Fun account. You’re required to set up two security questions for easy future account recovery.

BetRivers casino is available on desktop, tablet, and mobile through any browser or via their iOS and Android apps. Most of the desktop games are available on mobile, including live dealer tables.

BetRivers casino on two mobile screens showing the homepage and the slots

Usability facts

Category Details
Mobile appiOS, Android
Mobile games availability99%
Ease of navigation Excellent
Game filtersYes
Search functionYes
Loading speed 0.5 sec
UX and UI rating Good
Other productsSports | Social casino

Navigation around the site is quite intuitive and games are split into basic categories. If you’re looking for a particular game, you can also use the search function.

Usability rating

93/100 Easy to use on any screen size
  • Quick registration process
  • iOS and Android apps
  • Recovery questions added
  • Basic filtering system

Navigating the BetRivers casino site is quite intuitive. The contrasting colors are easy on the eye and everything is clearly laid out. The filters are basic but there’s also a search function if you know the name of the game you want to play.

As long as you have a stable internet connection, you can enjoy the games at BetRivers casino US from any device. I was very pleased to see an almost complete games library available on mobile.

The mobile app is every bit as easy to use as the desktop version and I found it very well designed for play on the go.

The three-page registration form is simple – you’ll only need to include the necessary information. I do like that they ask you to set security questions as it adds a layer of security.

My only complaint is that it would be nice to have more filters to be able to choose games based on their theme or feature, but other than that – top-notch!

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