BetRivers online casino review
BetRivers casino is part of a larger scale of online casinos and land-based resorts located in different states. This is the real money casino, and shouldn’t be confused with Betrivers.net social casino, which is the free version. We cover the social casino in a separate review.
There are plenty of on-site promotions, and you can join the Community Chat for casino bonuses, tournaments and prizes. The rewards system consists of loyalty points and bonus store points.
You’ll also find 346 games at BetRivers casino and while the slots are available on all devices, the live casino games can only be enjoyed on desktop.
We’ve taken a deep dive into the corners of the BetRivers Michigan online casino. Read on to discover the ins and outs, and how we rated them.
Pros and cons
- Great rewards program
- Community chat
- Multiple layers of security
- Limited casino bonuses
- Payment info only available to registered players
- Mobile app only for Android
General ratings
How we rate
Our main score is the Expert Rating, which ranks casinos on over 60 criteria in eight different sections, including bonuses, games, safety, and more.
Read more
What is our Playscore?
The Playscore represents the average rating according to top critic sites for a given gambling operator.
Read moreGeneral info
Launch date | 09/10/2020 |
Company behind | Holdings Acquisition Co, L.P. |
Disclaimer! This review is based on the Michigan BetRivers online product. Most data is transferable to other reviews, and we cover any differences in our state differences section.
This BetRivers casino review is the real money version. It should not be confused with the free version, which you can check out in our BetRivers.net social casino review.
BetRivers casino bonuses: Bonus Money reload up to $500
BetRivers casino welcomes you with a reload bonus of up to $500. You’ll need to use the bonus code CASINOBACK when making your first deposit of at least $10.
The bonus activates a grace period of 24 hours. In your first 24 hours of play, any real money losses you incur will be restored with an equivalent amount of bonus money, up to a maximum of $500.
Your bonus will be credited to your account 72 hours after entering your code and initiating the bonus. There is a low wagering requirement of 1x which only applies to the bonus funds.
Bonus facts
Bonus | 100% reload of up to $500 in Bonus Money |
Wagering requirement | 1x |
Bonus code | CASINOBACK |
No deposit bonus | n/a |
Deposit bonus | Yes |
Free spins | No |
Other bonuses | Bingo Bonus |
VIP offers | Yes |
While BetRivers casino mainly offers bonuses which you can use exclusively in the sportsbook section of the site, you will be able to claim a few promotions on casino games. Besides the welcome bonus, this is what we found:
- Regular raffles
- Community chat bonuses
- Free bonus bingo games
- iRush Rewards program
- Bonus Store
Always remember to check the promotions’ terms and conditions to see if you need to input any code or if the bonuses are only available on certain games. Each bonus also comes with its own unique wagering requirements.
Bonus rating
- Welcome bonus worth up to $500
- Detailed iRewards program
- Community Chat bonuses
- Limited casino promotions
- No free spins offered
The welcome bonus is a great start, but it wouldn’t hurt if BetRivers casino offered a few more bonus offers to existing players — just a small no deposit bonus for instance.
Also, I must admit that while the welcome offer is quite strong for the industry, I’m not the biggest fan of reload bonuses in general. I prefer deposit matches, because those give me bonus funds whether I win or lose.
Having said that, the iRewards program is quite nice. Not only does every real money wager contribute towards my VIP level, but I also get Bonus Store Points. At least I can receive some additional gameplay on casino games from there.
For the bingo fans, you’ll also receive bonus tickets into the daily bingo games.
I think my favorite part of the BetRivers bonuses is the Bonus Bank. Most casinos make you play through existing bonuses before claiming others, but BetRivers allows you to collect them until you’re ready to use them.
Overall, there’s definitely room for improvement in the casino’s bonus section, but I’ve seen worse. The wagering requirement is one of the lowest in the US, which makes it a very player-friendly online casino bonus.
Additional bonus details
Raffles
Every so often, BetRivers online casino runs raffles on selected games. You’ll receive tickets for every real money wager on the participating slots. A random generator will select a number of tickets at the end of the month. Each winning ticket holder will receive a cash prize.
Community Chat
The BetRivers community chat makes online gaming a little more social by offering a safe space for its players to interact. There are also raffles, prizes, and bonuses exclusively available to members.
Free bonus bingo games
BetRivers casino runs up to 20 free bonus bingo games every day. The invitation will spontaneously pop up in your account. If you accept within the RSVP window, you’ll be able to participate in the free game you’ve been offered.
iRush rewards program
BetRivers casino will give you Loyalty Level Points and Bonus Store Points with every real money wager you make. You can keep track of these through the Progress Bar in your profile.
There are 10 VIP levels at BetRivers casino. You’ll get promoted every time you reach the set amount of required points. Each level comes with different perks such as special offers, VIP dinners, expedited withdrawals, VIP promotions, and a dedicated VIP manager. The final level is “Elite” – an invite only tier. Once in, you’ll receive a free device, luxury gifts, and other elite benefits.
You can redeem your Bonus Store Points in the Bonus Store. You’ll find a variety of promotions to choose from including Wheel Spins, bonus money, and other gifts.
Bonus Bank and Bonus Money Meter
If you do not want to play your bonus immediately or if you have another active bonus, you can put it in the Bonus Bank, which saves all your bonuses in one place. You can access this through your account and select the bonus you would like to start playing through whenever you are ready to. You can check your wagering progress through the Bonus Money Meter.
Games: 346 slots, table games, and live casino games
We found approximately 346 real money slots and games while reviewing BetRivers casino, which circles around the average at online casinos in the US.
There are roughly 283 slots, 9 of which are jackpots, 10 live casino games, and 24 table games.
Game categories include video slots, blackjack, roulette, video-poker, and baccarat. You’ll also find some game show-themed games in the live casino lobby.
Game facts
Expert’s pick | Capital Gains |
Slots total | 283 |
Popular slots | Captain Gains, Hypernova Megaways, Cash Eruption, China Shores with Quick Strike Online, Bonanza Megaways. |
Jackpots total | 9 |
Top jackpot | Divine Fortune |
Table games total | 24 |
Popular game | American Roulette |
Live games total | 10 |
Most streamed | Lightning Roulette |
BetRivers online casino offers no bespoke games, but you will find a branded table in the live casino lobby.
As far as variety goes, BetRivers casino’s got quite a bit of games to choose from. However, you’ll need to scroll through the games to find the themes you like. The filters are basic: providers, game type, and search bar.
The RTP of the slot games is mainly set around the average 96.00%. If the percentages play a role in your decision-making, we suggest you find the higher RTP’s by checking the games individually.
Game types
Games rating
- Variety of game themes
- Live casino on desktop
- Filter by provider
- Live casino only on desktop
- No demo mode available
It’s easy to navigate through the BetRivers casino lobby. The menus are clear and the game lobby is self-explanatory. You can even filter by choosing your favorite game provider. However, it would be nice if there were more advanced filters that provide options like features or bonus buys.
I’m happy with the 346 game selection, but not being able to play in demo mode is a bit of a bummer, as you have to stake real cash on a game you may not even like. I’d suggest trying online casinos like Virgin Casino if you want to check out the free version before committing to the slot.
The live casino lobby offers a nice choice of roulette, blackjack, and baccarat games. You’ll even find some themed games like Dream Catcher there. Having said that, I think BetRivers casino could put some more effort into it. First off, you’ll find slot games mixed in there. Next, you’ll need to be logged in to view the stream. One other thing to keep in mind is that the live casino games aren’t available on mobile.
There aren’t many jackpot slots, but the available games are quite well-known, like NetEnt slot Divine Fortune for example.
BetRivers is no 888casino, which offers over 600 games, but it’s not too bad either. A bit of work on it’s the filtering system and live casino lobby would make all the difference, though.
Additional games details
BetRivers casino slot games and jackpots
There are approximately 346 real money games at BetRivers online casino. These roughly include 283 video slots and 9 jackpot games.
The filtering system offers a choice between game type (slot, jackpot, etc.) and providers (NetEnt, Big Time Gaming, etc.), which is quite basic. You can also look for your favorite game by typing its name in the search bar.
Each slot comes with its own unique features which could include multipliers, free spins, and bonus buys. You’ll need to stake real cash to test them as BetRivers casino doesn’t offer any demo versions of the games.
The table below illustrates our BetRivers casino slot game recommendations:
Slot | Game studio | Theoretical RTP | Volatility | Max Payout |
---|---|---|---|---|
Hypernova Megaways | SG Digital | 96.00% | Medium – High | $216,030 |
Wheel of Fortune Ruby Riches | IGT | 96.15% | Medium | $25,000,000 |
Extra Chilli Megaways | Big Time Gaming | 96.82% | High | $421,925 |
Rakin’ Bacon | AGS Interactive | 95.89% | High | $250,000 |
Chicken Fox | Lightning Box Games | 95.48% | High | $1,200,000 |
The RTP percentage depends on the game you’re playing. In some cases, the RTP may even vary depending on the active features. Go through the games’ paytables to find ones you prefer. Most of the games found within the BetRivers casino lobby are popular with online gamblers in the US.
BetRivers casino table games
You’ll find around 24 table games at BetRivers online casino, which is higher than the average at most US casinos. These include blackjack, roulette, and poker.
The RTP for roulette games is around 97%, whereas that for blackjack is approximately 99%. These are pretty standard numbers.
We’ve picked out a couple of games showcased at BetRivers casino:
Title | Game studio | Theoretical RTP | Min. Bet | Max Payout |
---|---|---|---|---|
American Roulette | NetEnt | 94.74% | 0.10 | $3,600 |
Mississippi Stud | Shuffle Master | 95.38% | $1 | 100% Jackpot |
BetRivers live casino
We found 10 live casino tables at BetRivers casino. These include 3 roulette, 3 baccarat, 1 blackjack, and two game show-styled tables. The last is a BetRivers casino branded blackjack table. The live games are powered by Evolution Studios and are only available on desktop. The full HD live stream is available 24 hours a day, seven days a week.
Software: 13 software providers at BetRivers casino
BetRivers casino partners up with 13 different software providers, including names like Big Time Gaming, NetEnt, and Evolution Gaming. While this number isn’t as high as Golden Nugget’s 25, it’s much higher than other sites like Virgin Casino, which only has 8.
Software facts
Most used | NetEnt |
Total providers | 13 |
Live providers | 1 |
Bespoke software | No |
Download | No |
The other software providers available at BetRivers casino include Slingo, Scientific Games, Konami, AGS, Lightning Box Games, ReelPlay, Everi, High 5 Games, IGT, and NextGen Gaming.
There are plenty of game themes to choose from. The majority of the BetRivers casino lobby is available on all devices and via the Android mobile app. The live casino, however, is only available on desktop.
Available software
Software rating
- Popular providers like BTG and NetEnt Gaming
- Diverse game features and styles
- Only one live casino software provider
BetRivers casino currently offers games by 12 providers, which is average. While this doesn’t compare to bigger online casinos like bet365, which has 20, there’s still some variety. It houses big names like NetEnt, IGT, and Big Time Gaming, which is always a plus.
The live casino is powered by Evolution Gaming, but unfortunately it cannot be accessed on mobile, which isn’t exactly ideal. And although it is one of the giants, it’s always nice to have the option to play games by different providers.
If your go-to games are slots, then you’ll be entertained. If you’re a live casino player, then you’ll have to stick to desktop.
Payments: seven ways to deposit and withdraw at BetRivers casino
There are seven payment methods at BetRivers casino: Visa, Mastercard casino, BetRivers Play+ Card, Online Banking (ACH), VIP Preferred ACH, PayPal casino, and check by mail (withdrawals only). Online casinos that accept Visa are among the most popular in the US.
Payment facts
Number of payments | 9 |
Best (payment methods) | PayPal |
Min. deposit | $10 |
Max. deposit | Depends on payment method |
Min. withdrawal | $10 |
Max. withdrawal | Depends on payment method |
Average deposit time | Instant |
Average withdrawal time | Instant |
Average deposit fees | $0 |
Average withdrawal fees | $0 |
You can use most of the methods for deposits (minus check by mail). However, not all options are available for withdrawals.
You can withdraw using one of the following methods: BetRivers Play+ Card, Online Banking (ACH), PayPal, check by mail, in the cage at any Rivers Casino resort.
Deposits are usually processed instantly at BetRivers casino, and it’s also one of the coveted instant withdrawal casinos. Any waiting time depends on your payment method. For example, if you’d like to receive a check by mail, you may need to wait a few days until it reaches you.
There’s also the verification process to consider, which is where you verify your identity before your first withdrawal. You may need to repeat this at random times during your lifetime at the casino, though this generally depends on how much you withdraw.
Deposit methods
Withdrawal methods
Payments rating
- No payment fees
- Instant deposits
- Accepts PayPal
- Jackpots included in withdrawal limits
- Payment policy not available for offline players
Considering the importance of selecting the right payment method when opening an account at an online casino, BetRivers has failed in providing the correct information. The available payment methods are hidden within the FAQs and the payment policy is nowhere to be found. I got most of the information I needed from customer support but I really think this should be available for all to find.
Withdrawals are capped at $20,000, which may seem like a high-ish number if jackpots weren’t excluded from this limit. It will take three payout requests to withdraw a jackpot winning of $50,000 – not the most convenient if I may say so myself.
The payment system isn’t all bad though. There is a low minimum of $10 for both deposits and withdrawals. Deposit limits are set by your selected payment provider and there are no hidden charges when making transactions.
You’ll find well-known names like PayPal and Mastercard, which is a plus. However, not all methods can be used to withdraw. When it comes to the latter, you’ll probably need to opt for an alternative method.
The payments system could use a few tweeks, but it’s not the worst one in the world. It would be nice if there was more on-site information though.
Additional payment details
BetRivers withdrawal and deposit fees
You won’t need to pay any additional fees at BetRivers casino. Having said that, keep in mind that some online payment methods have their own charges, so make sure to check the terms of your preferred option.
Verifying yourself at BetRivers
BetRivers casino adds a layer of security with the verification process, which you’ll need to do before proceeding with your first withdrawal, and at random times during your time at the casino. You can do this by submitting documents such as a copy of your passport and a recent utility bill. As long as you comply with the gambling regulations found at Michigan online casinos, you should be fine.
Safety and security at BetRivers casino
BetRivers casino US follows protocol and is in line with online gambling sites’ regulations when it comes to safety and security. It also forms part of the land-based Rivers Casino resort.
Safety facts
RNG auditor | Michigan Department of Health, Human Services Gambling Disorder Help-line |
Seals of trust | 800GAMBLER, Michigan Gaming Control Board, Michigan Department of Health, Human Services Gambling Disorder Help-line |
SSL encryption | 218-Bit |
Two-step authentication | No |
Ever blacklisted? | No |
Licensed in | Michigan |
Company behind | Holdings Acquisition Co, L.P. |
Personal loss limits | Available |
Self-exclusion | Available |
Cooling-off period | Available |
The company behind BetRivers casino US is Holdings Acquisition Co, L.P. It is licensed by the Michigan Gaming Control Board and promotes safe and responsible gaming. BetRivers casino US is licensed in Michigan, West Virginia, Pennsylvania, and New Jersey. There is information related to responsible gaming, cooling off periods, limits, and self-exclusion in the Help Centre. Clicking on the RG logo in the footer will direct you to the relevant section of the Terms of Service. You’ll find links to the relevant pages here including to the Michigan Gaming Control Board.
Licensed by
Trusted by
Safety rating
- Links to the Michigan Gaming Control Board
- Clear Terms of Service
- No safety measures unique to the casino
- Limited information is available
BetRivers casino has built a reputation for itself by being part of the Rivers Casino resort. It’s also licensed in several states. However, it’s safety measures could be a bit more transparent.
The responsible gaming logo directs you to the Terms of Service where you’ll only find a few lines dedicated to the topic. The link to the MGCB takes you to a very basic page with very limited resources. You’d think that this would incentivize the site to create its own responsible gaming page – think again.
You will find information related to limits, self-exclusion, etc. in the Help Center and the customer support team are more than happy to help, but some more on-site information is definitely needed.
Additional safety and security details
BetRivers casino: responsible gaming
BetRives casino promotes unproblematic gaming by directing you to the relevant regulating bodies. There is limited information on site, but you can browse through the Help Center for answers to basic questions. The customer support team will clear up any doubts you may have.
Setting limits at BetRivers casino
You can set the following limits through your account at BetRivers casino: deposit, spending, time, wagering. You’ll find detailed instructions in the Help Center and you can also ask a customer support agent for assistance.
Self-exclusion at BetRivers casino
Self-exclusions at BetRivers casino are for periods of between one and five years. You will no longer be able to gamble at any online casino in Michigan once this is done. If this is too long, you can opt for a cooling down period of between three to thirty days.
BetRivers casino mobile app
BetRivers casino is available on desktop, tablet and mobile through any browser. There is also a mobile app for Android, which you can download free of charge through the Google Play Store or by clicking on the icon on the site itself.
You’ll find most of the desktop games available on mobile. Live casino tables aren’t available though, not even on the mobile app.

Mobile facts
Native apps | Android |
Browser access | All |
Mobile games | 336 |
The BetRivers online casino app isn’t perfect and you will experience some glitches at times. Having said that, you shouldn’t encounter many issues if your internet connection is stable. Both the app and the browser versions are optimized for mobile – this means the icons and text are larger for a smooth user-journey.
Supported operating systems
Mobile rating
- Native app for Android
- Device-adapted interface
- Free to download
- No live casino on mobile
- No app available for iOS users
As long as you have a stable internet connection, you can enjoy the games at BetRivers casino US from any device. While most slot games are available, you won’t be able to play in the live casino as that is only available on desktop.
The on-site experience doesn’t change when you use different devices. BetRivers online casino is optimized to adjust to the dimensions it’s accessed from – this means the text and images are bigger.
The experience doesn’t change much. If you’re an Android user, you can download the BetRivers mobile app for free. If you’re an iOS user, I’m afraid you’re going to have to play via a browser.Overall, the BetRivers mobile experience isn’t that bad. If you want the full experience, though, you’ll need to stick to desktop play.
Customer support: live chat, email, phone, FAQs
We found that BetRivers online casino offers good customer support. You’ll find a dedicated Help Center with plenty of FAQs, live chat, email, and phone assistance.
Support facts
Availability | 09:30 – 02:00 EST |
Live chat | Yes |
Yes | |
Phone | Yes |
On-page support | Yes |
We tested the BetRivers casino’s customer support channels and concluded the following:
The live chat agents are responsive and professional. We were attended to within seconds. While most of the answers were clear, we needed to ask for clarification on some points.
The same applies for phone support. These services are available Monday through Sunday between 09:00 and 02:00 EST. While it’s free to use the live chat, the phone number isn’t toll free, so you’ll incur charges.
Email support at BetRivers online casino is available 24/7 – this means you can email the customer support team whenever you want. You’ll need to wait between 24 and 48 hours for a reply.
Support rating
- Detailed Help Center on site
- Phone support available
- Customer support isn’t 24/7
- Phone support is not toll-free
The customer support team at BetRivers casino try hard to make sure we have a smooth online gaming experience, but like everything else, it could do with a few tweaks here and there.
First off, the hours of service. While 17.5 hours is quite a lot, it’s not 24. The least they could do is open a little earlier, even if it’s just a couple of hours. The responses also need some improving – I had to ask for clarification on more than one occasion as the answers I received were sometimes vague. Same goes for phone support.
Email support takes long, but is a good option if you’re not in a hurry. One thing I really liked about the customer support at BetRivers casino is the Help Center. It’s filled with articles related to common questions. The screenshots in some of them are extremely helpful – it kinda feels like a step-by-step guide.
Overall, I’m quite happy with the customer support offered at BetRivers casino.
Additional customer support details
BetRivers casino help center
The tab to the Help Center is in the page’s header. You’ll find a list of categorized questions related to topics like bonuses, registrations, geolocations, and payments. Some articles come with screenshots and links to more informative pages which help give a more detailed answer to your query.
BetRivers casino live chat
You can access the live chat by clicking on the “Support chat” tab in the page’s header. This will first prompt you to search for your question. If you don’t find it, you can click on the button at the bottom and you’ll be directed to a customer support agent within seconds. This service is available from Monday to Sunday between 09:30 and 02:00 EST.
BetRivers casino email
The link to email customer support is on the main page of the Help Center. Clicking on it will trigger a pop-up window for you to choose your preferred method of emailing. Your provider will automatically open with the email address inserted in the ‘To:’ field. Agents normally take between 24 and 48 hours to reply.
BetRivers casino phone support
If you prefer speaking to someone over the phone, you can use the phone number provided in the Help Center. This is available from Monday to Sunday between 09:30 and 02:00 EST. Keep in mind that this is not a toll free number so you will have to pay for the call.
Usability: easy registrations
Registration only takes a few minutes at BetRivers casino. You’ll only be asked to fill in the necessary information such as your contact details, password, and username. You’re also required to set up two security questions in case you need some sort of verification or if you forget your password.
Navigation around the site is quite intuitive as everything is clearly laid out. The headers are sticky, which makes things even easier.
The link to the terms and conditions of each promotion are visible in the promotion description and are easy to read.
Game filters | Yes, basic |
Search function | Yes |
Interface | Good |
Other products offered | Sports, social casino |
The BetRivers filtering system is rather basic – you’ll only find different game types and game providers above the fold. However, these are illustrated with simple images to help navigation. If you’re looking for a particular game, you can also use the search function to the left of the screen.
Usability rating
- Quick and easy registration process
- Easy navigation
- Security questions upon registration
- Basic filtering system
Navigating the BetRivers casino site is quite intuitive. The contrasting colors are easy on the eye and everything is clearly laid out. The filters are basic (game types and providers only) but what’s there is big and illustrated. There’s also a search function which you can use if you know the name of the game you want to play.
The registration form is simple – you’ll only need to include the necessary information. I do like that they ask you to set security questions as it adds a layer of security.
My only complaint is that it would be nice to have more filters to be able to choose games based on their theme or feature, but other than that – top-notch!
BetRivers Casino in different states
The BetRivers online casino is available in Michigan, West Virginia, and is one of the best NJ casinos. It is also available in Pennsylvania, but branded instead as SugarHouse. The welcome bonus and other promotions remain more or less the same. The community chat is also available across states.
If you’re in a state that doesn’t have access to the real money BetRivers casinos, you can check out their social sites. We highlighted BetRivers.net at the start of this review, but we didn’t mention its slightly older counterpart, Rush Games casino.
States available
Our final expert verdict
The BetRivers online casino site has got a lot going for it, but it doesn’t come without its downfalls.
The bonuses are great, but if you’re a casino fan, you’re quite limited. Great for sports players though. Having said that, BetRivers does offer quite an intense rewards program. We like that they have a Bonus Bank because you can save up your bonuses for when you’re ready to use them. You can also claim a new bonus while still playing through an old one.
The community chat is a great place to meet other real players – it makes the site more social. The additional promotions don’t hurt either.
The games collection is average to say the least but it could be worse. The software providers are well-known and there’s variety when it comes to themes. There could be more in the live casino, if we’re being honest.
Payments are easy but there isn’t much information available for non-registered players. This is definitely something for BetRivers to work on. The same goes for security and responsible gaming. While the customer support agents are quite helpful, it would be nice to have easy access to this crucial information.
Speaking of customer service, it’s not that bad. The agents are responsive and even if some clarification is needed, they’re willing to reword and repeat as much as necessary. The Help Center is quite informative and exhaustive, too.
When it comes to usability, the BetRivers site is intuitive and easy to navigate through. It’s easy to find information about bonuses, codes, etc.
The BetRivers online casino is available on all devices and there is even an app for Android users. If you’re an iOS user, you’ll need to access the site from a browser though. Our only complaint about the non-desktop site is that live casino games aren’t available.
Overall, a reliable gaming site to play at. It’s reputable, has its own chain of land-based resorts, and offers what the average online casino player needs. A few tweaks here and there and it’d be perfect!
FAQs
Is BetRivers legit?
Yes. BetRivers casino is licensed and regulated by the Michigan Gaming Control Board. It is also part of the Rivers casino resorts chain.
Is BetRivers safe?
Yes, it is. BetRivers casino is a licensed online casino that offers a variety of safe payment options including PayPal. It has several security layers including identity verification, high-tech encryption, and security questions.
Can you win real money at BetRivers?
Of course, you can. Playing with real money means you can win and withdraw actual cash. If you’re playing with a bonus, however, you’ll need to meet the wagering requirements before you can withdraw your winnings.
Where is BetRivers casino?
BetRivers is an online casino which you can access through any device which has an internet connection. Its land-based resorts are in Pittsburgh, Des Plaines, Philadelphia, and Schenectady.
Is there a BetRivers app for Michigan?
Yes, there is. The BetRivers app is available to download for free on any Android device. If you’re using iOS, you can access the casino through your favorite browser.