Disclaimer! This review is based on the Michigan BetRivers online product. Most data is transferable to other reviews, and we cover any differences in our state differences section.

This BetRivers casino review is the real money version. It should not be confused with the free version, which you can check out in our BetRivers.net social casino review.

BetRivers casino bonuses: Bonus Money reload up to $500

BetRivers casino welcomes you with a reload bonus of up to $500. You’ll need to use the bonus code CASINOBACK when making your first deposit of at least $10. 

The bonus activates a grace period of 24 hours. In your first 24 hours of play, any real money losses you incur will be restored with an equivalent amount of bonus money, up to a maximum of $500.

Your bonus will be credited to your account 72 hours after entering your code and initiating the bonus. There is a low wagering requirement of 1x which only applies to the bonus funds.

Bonus facts

While BetRivers casino mainly offers bonuses which you can use exclusively in the sportsbook section of the site, you will be able to claim a few promotions on casino games. Besides the welcome bonus, this is what we found:

• Regular raffles
• Community chat bonuses
• Free bonus bingo games
• iRush Rewards program
• Bonus Store

Always remember to check the promotions’ terms and conditions to see if you need to input any code or if the bonuses are only available on certain games. Each bonus also comes with its own unique wagering requirements.

Additional bonus details

Games: 346 slots, table games, and live casino games

We found approximately 346 real money slots and games while reviewing BetRivers casino, which circles around the average at online casinos in the US.

There are roughly 283 slots, 9 of which are jackpots, 10 live casino games, and 24 table games.

Game categories include video slots, blackjack, roulette, video-poker, and baccarat. You’ll also find some game show-themed games in the live casino lobby.

Game facts

BetRivers online casino offers no bespoke games, but you will find a branded table in the live casino lobby.

As far as variety goes, BetRivers casino’s got quite a bit of games to  choose from. However, you’ll need to scroll through the games to find the themes you like. The filters are basic: providers, game type, and search bar.

The RTP of the slot games is mainly set around the average 96.00%. If the percentages play a role in your decision-making, we suggest you find the higher RTP’s by checking the games individually.

Additional games details

Software: 13 software providers at BetRivers casino

BetRivers casino partners up with 13 different software providers, including names like Big Time Gaming, NetEnt, and Evolution Gaming. While this number isn’t as high as Golden Nugget’s 25, it’s much higher than other sites like Virgin Casino, which only has 8.

Software facts

The other software providers available at BetRivers casino include Slingo, Scientific Games, Konami, AGS, Lightning Box Games, ReelPlay, Everi, High 5 Games, IGT, and NextGen Gaming.

There are plenty of game themes to choose from. The majority of the BetRivers casino lobby is available on all devices and via the Android mobile app. The live casino, however, is only available on desktop.

Payments: seven ways to deposit and withdraw at BetRivers casino

There are seven payment methods at BetRivers casino: Visa, Mastercard casino, BetRivers Play+ Card, Online Banking (ACH), VIP Preferred ACH, PayPal casino, and check by mail (withdrawals only). Online casinos that accept Visa are among the most popular in the US.

Payment facts

You can use most of the methods for deposits (minus check by mail). However, not all options are available for withdrawals.

You can withdraw using one of the following methods: BetRivers Play+ Card, Online Banking (ACH), PayPal, check by mail, in the cage at any Rivers Casino resort.

Deposits are usually processed instantly at BetRivers casino, and it’s also one of the coveted instant withdrawal casinos. Any waiting time depends on your payment method. For example, if you’d like to receive a check by mail, you may need to wait a few days until it reaches you.

There’s also the verification process to consider, which is where you verify your identity before your first withdrawal. You may need to repeat this at random times during your lifetime at the casino, though this generally depends on how much you withdraw.

Additional payment details

Safety and security at BetRivers casino

BetRivers casino US follows protocol and is in line with online gambling sites’ regulations when it comes to safety and security. It also forms part of the land-based Rivers Casino resort.

Safety facts

The company behind BetRivers casino US is Holdings Acquisition Co, L.P. It is licensed by the Michigan Gaming Control Board and promotes safe and responsible gaming. BetRivers casino US is licensed in Michigan, West Virginia, Pennsylvania, and New Jersey. There is information related to responsible gaming, cooling off periods, limits, and self-exclusion in the Help Centre. Clicking on the RG logo in the footer will direct you to the relevant section of the Terms of Service. You’ll find links to the relevant pages here including to the Michigan Gaming Control Board.

Additional safety and security details

BetRivers casino mobile app

BetRivers casino is available on desktop, tablet and mobile through any browser. There is also a mobile app for Android, which you can download free of charge through the Google Play Store or by clicking on the icon on the site itself.

You’ll find most of the desktop games available on mobile. Live casino tables aren’t available though, not even on the mobile app.

Mobile facts

The BetRivers online casino app isn’t perfect and you will experience some glitches at times. Having said that, you shouldn’t encounter many issues if your internet connection is stable. Both the app and the browser versions are optimized for mobile – this means the icons and text are larger for a smooth user-journey.

Customer support: live chat, email, phone, FAQs

We found that BetRivers online casino offers good customer support. You’ll find a dedicated Help Center with plenty of FAQs, live chat, email, and phone assistance.

Support facts

We tested the BetRivers casino’s customer support channels and concluded the following:

The live chat agents are responsive and professional. We were attended to within seconds. While most of the answers were clear, we needed to ask for clarification on some points.

The same applies for phone support. These services are available Monday through Sunday between 09:00 and 02:00 EST. While it’s free to use the live chat, the phone number isn’t toll free, so you’ll incur charges.

Email support at BetRivers online casino is available 24/7 – this means you can email the customer support team whenever you want. You’ll need to wait between 24 and 48 hours for a reply.

Additional customer support details

Usability: easy registrations

Registration only takes a few minutes at BetRivers casino. You’ll only be asked to fill in the necessary information such as your contact details, password, and username. You’re also required to set up two security questions in case you need some sort of verification or if you forget your password.

Navigation around the site is quite intuitive as everything is clearly laid out. The headers are sticky, which makes things even easier.

The link to the terms and conditions of each promotion are visible in the promotion description and are easy to read.

The BetRivers filtering system is rather basic – you’ll only find different game types and game providers above the fold. However, these are illustrated with simple images to help navigation. If you’re looking for a particular game, you can also use the search function to the left of the screen.

BetRivers Casino in different states

The BetRivers online casino is available in Michigan, West Virginia, and is one of the best NJ casinos. It is also available in Pennsylvania, but branded instead as SugarHouse. The welcome bonus and other promotions remain more or less the same. The community chat is also available across states.

If you’re in a state that doesn’t have access to the real money BetRivers casinos, you can check out their social sites. We highlighted BetRivers.net at the start of this review, but we didn’t mention its slightly older counterpart, Rush Games casino.

Our final expert verdict

The BetRivers online casino site has got a lot going for it, but it doesn’t come without its downfalls.

The bonuses are great, but if you’re a casino fan, you’re quite limited. Great for sports players though. Having said that, BetRivers does offer quite an intense rewards program. We like that they have a Bonus Bank because you can save up your bonuses for when you’re ready to use them. You can also claim a new bonus while still playing through an old one.

The community chat is a great place to meet other real players – it makes the site more social. The additional promotions don’t hurt either.

The games collection is average to say the least but it could be worse. The software providers are well-known and there’s variety when it comes to themes. There could be more in the live casino, if we’re being honest.

Payments are easy but there isn’t much information available for non-registered players. This is definitely something for BetRivers to work on. The same goes for security and responsible gaming. While the customer support agents are quite helpful, it would be nice to have easy access to this crucial information.

Speaking of customer service, it’s not that bad. The agents are responsive and even if some clarification is needed, they’re willing to reword and repeat as much as necessary. The Help Center is quite informative and exhaustive, too.

When it comes to usability, the BetRivers site is intuitive and easy to navigate through. It’s easy to find information about bonuses, codes, etc.

The BetRivers online casino is available on all devices and there is even an app for Android users. If you’re an iOS user, you’ll need to access the site from a browser though. Our only complaint about the non-desktop site is that live casino games aren’t available.

Overall, a reliable gaming site to play at. It’s reputable, has its own chain of land-based resorts, and offers what the average online casino player needs. A few tweaks here and there and it’d be perfect!

FAQs